# Page 24 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 24 - Reviews of Box

## Showing most helpful reviews

Showing 576-600 of 5632 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Purchasing Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great for collaboration and file sharing"

August 5, 2022

5.0

I thing for an organization where multiple people have to share the same files, it is a very good program.

Pros

Ease of use, pretty much drag and drop plus the file sharing is easy. It saves time and yoi don't have to email people files anymore

Cons

I did not find the tutorial to be as easy to follow as it should have been. Had to use the HELP often in the beginning

Review Source

Jolie H.  
Visual Space & Training Manager  
Wholesale  
Used the software for: 2+ years

### "Organized and accessible"

September 25, 2019

5.0

Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously

Pros

Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

Cons

We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Cleaner interface, better user experience, more reliable & capable

Review Source

Jason H.  
Adjunct Instructor  
Higher Education  
Used the software for: 1-2 years

### "Best File Storage/Sharing Utility That Integrates with Canvas"

October 20, 2017

5.0

Integration with Canvas is a huge benefit. Box's security is probably the best for its intended use. Box is also very simple to use. I love how the sync tool just works seamlessly in the background.

Pros

I love its integration with Canvas. It is the best file sharing/storage service that integrates with Canvas. We have Google Drive and Microsoft OneDrive integrated with our instance of Canvas as all, and Box stands head and shoulders above those. The security is top-notch and the ease of use is great. Users can access their box content through their Canvas profile page. Teachers can enable Box use at the course level, and share Box content directly in an assignment or information page. The Box preview window is amazing as well. It allows you to preview pretty much any file type. It also has a new Microsoft Office plugin that allows you to work on a file locally on your machine and save it directly to your Box account without storing the file on your machine and syncing it.

Cons

Box doesn't allow its sync tool to be used on beta OS environments like a beta version of macOS. It kind of sucks having to wait for the general release of an operating system just because you're dependent on a file-storage service.

Review Source

SR

Sandeep R.  
Quality Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Unstable and unreliable cloud storage tool "

June 4, 2021

3.0

Working with box is a mixed feelings. It has it pros and cons but the cons are huge deal and be deal breaker for many. It might work well for small scale companies, but for medium or large scale companies its not a good choice.

Pros

It is easy to access from anywhere. Uploading files is easy and supports almost any type of file. Integration with office 365 apps is an advantage. Pricing is good. Access controls are good but not sophisticated. Sharing files is easy.

Cons

It is unstable and the application outages are frequent. Notifications are hit and miss. UI is outdated and updates arrive late. It cant work properly with slow internet speeds. Loading large files takes very long time. Files uploading and downloading are unreliable and sometimes wont work at all. While uploading videos, it gets failed even after 90% uploading is done.

Review Source

VR

Verified Reviewer  
Software Engineer  
Education Management  
Used the software for: 1-2 years

### "One of the best storage option"

June 24, 2021

4.0

In the previous job, Box helped to keep all data or context points very well organized to keep all administrative, productive, analytical documents and messages under control and visibility. Box is the only cloud platform that can be accessed through a corporate VPN. So when I needed to share a document or photo from my work or school account to my external personal account, I used Box.

Pros

Box is a secure platform to store all your files and folders. Second, I liked the quick access from anywhere in the world, Third, the search bar provides a quick result. The platform supports most tile types, with a few exceptions. It's incredibly easy to download any content that you can easily access and edit offline.

Cons

When I used Box, I didn't see anything I didn't like. Search works great, logging in and adding users is easy. Makes it easy to manage documents.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

For the client we worked for, it required switching from Dropbox to Box.

Review Source

VK

Vijin K.  
Manager  
Construction  
Used the software for: 2+ years

### "A Good software for Document Storage and sharing - Must go product"

December 2, 2022

5.0

Pros

Storage , fast uploading and downloading, secure option like owners, co-owners, editor, viewers, etc, easy to access

Cons

Cannot able to share the documents with external parties who is having gmail or yahoo mail accounts.

Review Source

Anicet L.  
Gestion des clients  
Broadcast Media  
Used the software for: 1-2 years

### "Box : Un outil de stockage intéressant "

November 11, 2023

4.0

Pros

Box est une solutions pratique et économique pour entreposer des biens. Il me permet de stocker de façon individuelle, généralement en béton, situé dans un entrepôt très sécurisé. Avec Box, nous avons la possibilité d'accéder au stockage 24h/24 et 7j/7, ce qui nous permet de récupérer nos affaires à tout moment. Il est très facile à utiliser et s'installe rapidement.

Cons

Box est un logiciel très cher, il faut réserver d'abord sa place afin de pouvoir y accéder.

Review Source

MC

Mary C.  
Sales Strategy Manager  
Entertainment  
Used the software for: 1-2 years

### "Strategy team migrates to Box for document storage solution"

February 1, 2023

5.0

Pros

The ability to share files easily, always have the latest version, revert to older versions if necessary and search functionality has made our team more agile and work better together.

Cons

We have had a slow time getting all of the team to adopt the solution. If there was more resources to onboard users, that would help the team be more effective in using the solution.

Review Source

VR

Verified Reviewer  
physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Box review "

April 6, 2022

5.0

great tool for small and large businessnes

Pros

It holds HIPPA safe documents and is very user friendly

Cons

Honestly I love this over all other document storing programs

Review Source

VR

Verified Reviewer  
Sofware Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Good Cloud Storage"

February 14, 2023

4.0

Pros

1\. Drag drop feature is awesome2. Makes life easy to upload and share with others.

Cons

1\. Sometime crashes randomly and need a bit of improvement in UI/UX for understanding.2. If collaborated with ticket managing system would be good.3. Sometimes upload takes a whole lot of time.

Review Source

Daniel Mario M.  
CTO  
Computer Software  
Used the software for: 2+ years

### "Good tool for storage"

December 6, 2018

4.0

The tools are there, but you need to plan ahead and structure things properly or it can become a nightmare. For example,I helped implement this at a friends company and it's better to do some research on how to do things before implementing and use a very defined structure and groups for permissions.

Pros

It's a good way to have a centralized storage for small companies, in general it has a good interface and functionality.

Cons

Be careful how things are implemented, it can become a labyrinth if you start creating folders left and right and sharing individual folders with individual people. I would like better auditing tools, for example a way to see the whole folder structure and files easily (currently there is an export tool for this but the csv files it spits out are huge hard to look at). Having several users collaborating can create a lot of duplicate files and folders. I would like an easy way to add virtual folders, so I can have one physical folder that can be under several others. I believe you can do this through links, but is not very intuitive.

Review Source

AR

Antoine R.  
Gestionnaire de projet  
Investment Banking  
Used the software for: 6-12 months

### "Un ambitieux logiciel de stockage et de partage de fichiers"

March 3, 2023

4.0

Pros

J'aimé particulièrement la facilité d'utilisation de Box, son interface conviviale et ses fonctionnalités de partage de fichiers en temps réel. De plus, la possibilité de travailler en collaboration avec d'autres utilisateurs en toute sécurité est un réel avantage.

Cons

Le principal point faible de Box est son coût relativement élevé par rapport à d'autres solutions de stockage et de partage de fichiers. De plus, la fonctionnalité de synchronisation peut parfois être lente, ce qui peut rendre l'utilisation du logiciel frustrante.

Review Source

JM

James M.  
Technology Integration Specialist  
Higher Education  
Used the software for: 2+ years

### "Cloud Storage and more!"

December 22, 2023

4.0

Pros

Box provides a convenient and easy way to store your documents and files on the cloud. The addition of Box Sign and Box Relay have helped with our workflow. Box Co-Authoring allows multiple individuals to edit a document at the same time. Adding Box Drive to Windows or Apple computers allows access to Box documents and files from the computer without the need of a web browser.

Cons

Occasionally, Box Drive will not sync with Box.com immediately. Co-Authoring requires setup in Office prior to use and can lead to sync issues with Box Drive (document is updated in Box.com and is not immediately synced with Box Drive)

Review Source

VR

Verified Reviewer  
Testeur de produit  
Computer & Network Security  
Used the software for: 2+ years

### "Très sécuritaire!"

February 12, 2023

5.0

Super appli qui permet de conserver sans limitation de temps des fichiers dans sa version gratuite. Partage pc/mobile instantané, lecture audio et fichier pdf en live sans téléchargement préalable.

Pros

Excellente application que j'utilise depuis une dizaine d'années.

Cons

Idéal pour des particuliers qui n'ont pas de gros volumes à héberger.

Reason for choosing Box

Très bonne application. Grande capacité de stockage cloud gratuit..je retrouve mes fihiers sur tout les appareils dans lequel j'ai installé l'application.

Review Source

Rajat J.  
Sr Automation Engineer  
Oil & Energy  
Used the software for: 6-12 months

### "Box is very good cloud storage product ."

August 5, 2022

4.0

Overall eperience is fine .

Pros

1\. Granuler acces helps to avoid unauthorised access . 2. Box can be installed on premise and cloud . 3. box connectors are very helpful to migrate data from one platform to another platform .

Cons

1\. Liscense cost are bit on a higher side . 2. Box customer suport has some open issues which are not resolved on time .

Review Source

VR

Verified Reviewer  
Senior Research Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Box user at work"

October 31, 2019

4.0

Overall, I like Box and it allows me to centrally store and update documents. Despite my frustrations listed above, I believe that the pros definitely outweigh the cons and it continues to provide a significant business value proposition.

Pros

I like that Box's value proposition as a central storage place works well with colleagues who are located near and far. I like that Box allows users to update documents outside of Box, but have those updates appear within the software. The last thing I really like is that Box allows me to drag and drop files into Box from my computer.

Cons

Three things always frustrate me with Box. The first is that Box does not allow multiple users to update documents simultaneously. When this is happening, users are not alerted to the fact that multiple users are in the same document. Second is that Box sync seldom works and, to set it up, is generally confusing. Third thing is that, though Box allows for dragging and dropping files into Box, you can't drag and drop those files from Box into other folders.

Review Source

AR

Ashley R.  
Associate Creative Director  
Design  
Used the software for: 2+ years

### "Very solid cloud storage and file sharing solution"

November 11, 2021

5.0

Pros

My employer has been utilizing Box for quite some time now and it has become a critical tool in our workflow. Everything automatically syncs, keeps track of versions that are very easy to access down the line, the interface is pretty simple and while they do make updates, the nuts and bolts have largely remained the same. There are rarely access issues and as a company they are very proactive with getting things fixed.

Cons

Some of the things I use more often are tucked away a little more than I like but I understand every user is different and this is by no means a detractor from using the system fluently and efficiently. I think the tool is GREAT for sharing internally with team members who already have access to the system, but when you just want to share something with a client that is too big to send via email, it is not a good solution since they (understandably) have to create an account.

Review Source

Gregg B.  
Executive Director  
Religious Institutions  
Used the software for: 1-2 years

### "Great storage solution for multi-platform teams"

March 1, 2019

5.0

Box is an easy to implement storage solution that will have your teams collaborating on documents and sharing information in no time. Reasonable pricing options and backup ensure your documents are safe using this cloud-based system.

Pros

Box is a great addition to our nonprofit's information management workflow. We use Box to handle the distribution of board documents, exchange financial data, collaborate on marketing materials, and collect contributed information such as photos or video. There are a lot of cloud-based storage systems out there, but our selection came down to usability, portability, cross-platform integration and cost. Box is easy to use from installed client software (desktop and mobile apps) as well as from the web.

Cons

One area that I'd like to see Box compete better is on versioning of saved documents. Of course, good document management includes creating new versions of documents as they change, but with multiple users that rule is sometimes ignored. It would be most beneficial to be able to go back to a time and date and retrieve a given document from that period, similar to Apples Time Machine. Not a deal breaker, but a valuable tool if it were available.

Review Source

VR

Verified Reviewer  
Graduate Research Assistant  
Research  
Used the software for: 2+ years

### "Used to be best but it's worst"

April 22, 2021

2.0

Storing files in the cloud, easily collaborate (was supposed to but not really)

Pros

The UI. Specially the easy use of box as if the files were offline. In addition, when the files are mine and I am the only one editing box edits are helpful.

Cons

Everything else. The fact that they take 3 months to provide updated support for OS and charges the highest of the storage.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Because my lab was already using it.

Review Source

GT

Giuseppe T.  
Insegnante  
Professional Training & Coaching  
Used the software for: 2+ years

### "Una cassaforte multimediale"

February 24, 2023

5.0

Pros

Proprio così riesco a conservare e gelosamente proprio come i gioielli i miei lavori, scrittura immagino video e quant’altro tutto in un unico posto. Facile ed intuitiva riesco ad organizzare tutti i miei contenuti e condivido collaborando con i miei colleghi il lavoro. È fantastico come riesco a modificare asset condivisi e apprezzo tantissimo la sicurezza. Consiglio vivamente Box.

Cons

Nessun inconveniente riscontrato, posso ritenermi soddisfatto

Review Source

VR

Verified Reviewer  
Graphic Designer  
Information Technology and Services  
Used the software for: 1-2 years

### "Strong option to share files internally and externally"

August 28, 2019

5.0

Great option for a business storing and sharing files, but had some problems with losing files. Not the only option out there. We ended up switching to google drive which has even allowed us to keep files from removed users, but I'm not sure if there is a sync option with google drive.

Pros

It has allowed my company to store thousands of large files and share internally. I like how simple it is to upload and download files (drag and drop, no need to go through a menu), and the speed is faster than google drive. It also allows you the option to sync. I share files internally and externally on a daily basis and like the feature to set accessibility limits depending on level of access.

Cons

Sharing files externally I believe requires a user to register or sign in - a lot of our external partners prefer using google drive or dropbox to share as it is a more seamless experience and requires less technical acumen. The sync feature has also caused some issues - if something was edited/deleted from a user who synced, we lost files. Also, we removed some box accounts due to new budget guidelines which caused us to lose files due to files that we did not know were linked to the removed accounts.

Review Source

Anderson F.  
Junior Engineer  
Management Consulting  
Used the software for: 2+ years

### "Una plataforma de almacenamiento segura con excelentes precios en planes corporativos"

March 25, 2020

5.0

Este software es realmente fácil de usar y accesible desde distintos dispositivos. Utilizo Box para el respaldo de mi información en la organización, como documentación de apps, proyectos o diseños de procesos de negocio. También tenemos muchos documentos físicos que hemos escaneado para almacenarlos en la nube de Box, de modo que podamos descargarlos o compartirlos cuando se requieran.

Pros

Box me gusta porque es una plataforma muy completa en términos de almacenamiento en la nube. Para empezar, cuenta con planes con gran espacio en comparación con otras opciones en la industria. Me gusta el hecho de que tiene apps para todos mis dispositivos, puedo ingresar desde mi computadora de escritorio o mi teléfono inteligente. Otra característica muy importante es poder compartir archivos en público o privado, según lo requiera.

Cons

No hay mucho que no me guste de Box, ya que considero que sus características son realmente buenas, pero me gustaría que fueran más generosos y aumentaran el límite de carga para cuentas gratuitas, que está establecido en solo 250 MB.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Entertainment  
Used the software for: 1-2 years

### "Good but just a few things could make it great "

February 27, 2023

4.0

Overall, I would use Box again, I just hope that some of those issues could be ironed out. It would make the user experience so much better for me.

Pros

I like that it allows you to house so many sensitive assets in one place and that you can share that access to multiple people across teams and outside of your organization. I like that there are many ways to control who get’s to see what and in which capacity.

Cons

The issues I had with this software was how difficult it was for me to find certain assets if I had a large Box Folder. There seems to be now easy way to just search for what I’m looking for. It took a lot of trial and error for me to learn the software at the large company I used it at.

Review Source

VR

Verified Reviewer  
Student/Intern  
Computer Software  
Used the software for: 1-2 years

### "Cloud file manager that is both quick and robust"

March 31, 2021

4.0

The overall impression has been excellent .For tons of different ventures, my  team uses Box to handle our documentation and media. Files can be shared with partners or users and accessed through the internet and  other Box apps. It allows us to exchange documents with customers, staff, and colleagues without having to connect them to an email,instead we can send the Box connection to the file that has been submitted to this site.

Pros

It's very convenient to manage the files securely, and you can pick who can view each file that has been uploaded. Box makes it easy to share all data between the cloud and computers. Drag and drop makes it easier to import files and handle them within this framework. It enables us to work on document editing while maintaining a single edition of the most recent revisions.Many files have samples so we can easily search the content without having to import them.

Cons

Since Box does not have the same features as Office, it is preferable to generate or update a document before uploading it to this site. No matter what kind of internet access you have, previewing a file will take a long time. It should provide a more user-friendly framework that requires less clicks to complete a mission.

Review Source

MC

Mbita C.  
Critique  
Banking  
Used the software for: 1-2 years

### "Efficacité de transmission d'informations "

December 14, 2022

5.0

C'est un expérience très bénéfique,car ya d'autres choses que en ne peut pas faire sur d'autres plateformes,mais en box ya une assurance Gagnon

Pros

Le logiciel es très apte et présent,dans tout nos exigences

Cons

C'est juste le clavier qui me tué un peu,ya d'autres caractère qu'il n'apparait pas aucito mais bon, c'est très cool

Review Source

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