# Page 25 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148766/Box/reviews --- Box 4.4 (5632) [View alternatives](https://www.capterra.com/p/148766/Box/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 25 - Reviews of Box ## Showing most helpful reviews Showing 601-625 of 5632 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Developer- Sales Ops Information Technology and Services Used the software for: 1-2 years ### "User friendly and power you to be more organized." February 22, 2021 4.0 I feel safe, more organized about my documents. It allow easy access from anywhere which saves lot if time and its integration which CRM make our content management more disciplined. Pros User access, allowing different access to different users adding additional security. We can upload all format files including audio and video. Cons I find it to be priced high compared to other tools while evaluating. However, this is a complete too which meets all our business needs. Reason for choosing Box We evaluate couple of other tools, however though BOX is slightly overpriced but we find value and approach lot better and great support team. Review Source WZ Wendy Z. Fellow Physician Hospital & Health Care Used the software for: 2+ years ### "Highly recommend to use for ongoing projects!!" November 4, 2021 5.0 Really enjoy this tool, I use it all the time with my ongoing projects at work. You can store a lot on here which is also great! Highly recommend! Pros Really enjoy the ease of uploading files and sharing it amongst other people. This allows for easy collaboration with large groups of people for ongoing projects and allows you to also open the file in the browser to update which immediately uploads the updated version. Cons Nothing really, initially I had trouble getting use to creating folders to organize it but it’s now available at the upper right which creates for better visibility. Review Source Nurain O. Human Resources Assistant Utilities Used the software for: 2+ years ### "The best that i have use" July 12, 2021 5.0 Pros Box is one of the most essential software for me to smoothing the files integration between my personal computer at home with the computer at my office. I only need to store all my files and work document on the folder in the cloud storage, and then it can be access form anywhere as long i have my account details. Cons One of the things that i like least with Box is, the price scheme is quite high for the premium account, and to expanding the storage size. The dashboard interface is quite old and not a user-friendly as i find it confusing when i am first time using the software. Review Source VR Verified Reviewer READER Consumer Services Used the software for: 6-12 months ### "Box the better DROP box" January 4, 2023 5.0 Its easy to file things and to get where i need to save documents is great. Pros The Box is dependable and great for businesses.The clouds storage is excellent tool for this file system. Free trial period. Cons This is not very affordable for home, but great for businesses. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Box Box is better at housing my personal flies and info. I think that il stick with box even after the free trial ends. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) I made the swap to see if it had better storage and safer space for free. Review Source WZ Wenqiu Z. Sr. Software Engineer Internet Used the software for: 2+ years ### "A Must Have for File Storage " May 30, 2022 4.0 Help save time by storing, sharing and syncing files automatically on any device. Pros Has both cloud and on-premise platforms across all devices. Synchronize data even when not connected to the internet. Cons Has relatively few capabilities required for global enterprise cloud content management. Review Source VR Verified Reviewer Director of Communications Political Organization Used the software for: 2+ years ### "Solid, easy to use, file management" May 14, 2019 5.0 Box has given my organization a good way for teammates across the organization to access and work on the same materials together. I don't believe in my time using Box I have ever had a "panic moment" where something was lost or suddenly disappeared -- something that I can't say about every file management system I've ever participated in. Pros I really like the ease and speed of box sync. It takes very little effort and very few steps to access a file, edit it, and save it back to the server. Effectively, you rarely interact with the website or the client at all. It's just like you're accessing and saving files on your desktop, but they get synced back to the server automatically. A huge lifesaver is that it lets you access old versions of your files even after you've saved over them. Cons Integration with email software would be an excellent feature. It's possible that this exists by now, but information about it and ease of use is scant. I'd love to be able to easily add and organize documents that come in as email attachments. Review Source FFR Faisal Faruque R. Digital Marketing Analyst Computer Software Used the software for: 2+ years ### "The All-in-one Document Management Solution" August 14, 2022 5.0 Pros Box is not just yet another cloud file management solution. Instead, it is a complete package to suit all your needs. The personal cloud storage feature is quite intuitive and easy to use. You get all the basic features of a cloud file storage service. Besides, you are getting extra benefits like private sharing, document management, and e-signature. This tool will surely automate your workflow. I found the collaboration feature very handy and powerful. My team can easily collaborate on a project by using Box. On top of that, the powerful integration with third-party services makes it stand out from other tools in this category. Cons There is nothing wrong with this product actually. It serves my purpose pretty well. However, the pricing plan should have been a bit more flexible. Besides, the mobile app should be a bit more polished. Review Source JS John S. Manager Telecommunications Used the software for: 1-2 years ### "The best service out there" June 4, 2024 5.0 Highle recommend organizations to adopt Box. Pros Box is easy to configure and share for teams that may be on different networks. Cons Box has a wonderful UX design that allows for quick use and hassle free storage. Review Source TO Taiwo O. entrepreneur E-Learning Used the software for: I used a free trial ### "Box empowerment to fast records from any gadget." September 24, 2022 5.0 Pros Box empowers fast admittance to records from any gadget, so they are allowed to be useful any place they are. Furthermore, Box's distributed storage guarantees you generally have a web-based reinforcement helpful and can get to information from anyplace. Cons Despite the fact that there is a huge accentuation on the advantages of computerized stockpiling for current organizations, there is as yet a requirement for certain organizations to store their reports in actual structure. In any case, paper reports can without much of a stretch fall into some unacceptable hands in only the same manner as computerized records can, and organizations ought to in any case be going to lengths to safeguard against actual security breaks. This cycle will include putting inward limitations on who can get to specific reports, putting away records in a free from even a hint of harm area, and obliterating records in a protected way. Review Source Ronnie B. Lead Software Engineer Information Technology and Services Used the software for: 2+ years ### "Data Storage Management at Optimal" May 30, 2022 4.0 Managing contents and records in an encrypted space. Pros How it has been easy to share, store and sync files in a single workspace is my main aspect that I like. Cons Unlike other CMS tools, Box offers a mild storage space across all plans. Review Source AP Adolfo P. Freelancer Graphic Design Used the software for: 2+ years ### "The little "box" that can." November 29, 2022 5.0 I love using this because of how easy and user-friendly it is. It has proven to be a lifesaver when away from the office or a computer as well. Pros BOX has been a priceless piece of our activities throughout the previous 2 years. We keep an endeavor-level record and have approved of the help. It functions as portrayed and has next to zero personal time. Cons It can get a bit pricey and customer service could be better but the product is high quality nevertheless Review Source SS Shannon S. Functional Analyst Information Technology and Services Used the software for: 2+ years ### "College Student and Work" August 16, 2022 5.0 Box was overall very easy to use. Good way to store and back up documents. Never had any huge issues with it. Pros It was very easy to share document with other box users. The user interface was straight forward and easily understandable. Box provided a good way to back up documents and free up space on your computer. Cons The way that box was configured to work with word and excel online was not ideal. It kept asking me to download the software for it, then getting an error. The online version were also extremely limited in what they could do and would sometimes make the formatting look weird. I never used it, and always had to download the file, use it in the word or excel application, then re-upload a new version so that I had all of the capabilities and formatting options. Review Source AL Allie L. Graphic Designer Marketing and Advertising Used the software for: 2+ years ### "Box makes work & collaboration a lot easier" February 16, 2021 5.0 I have used other file storage websites like google drive, but I feel like I was always running out of storage and having to pay for more. I have yet to run into that problem with Box at work and can easily organize all my files. It's been a positive experience to use this program and it I will continue to use it in the future! Pros I think the best feature about Box is the collaboration. Especially with working from home through Covid, it's been so easy to share design files with the rest of my agency. I also think the box note feature is a great asset, it makes sharing ideas and brainstorming from afar easier. Cons I think the only thing I would say can be frustrating is the lack of preview ability with certain programs. I pretty much always use Illustrator, Photoshop & InDesign which aren't compatible with preview. So not being able to make sure I'm downloading the right file can be frustrating. Review Source AG Andrew G. Software Engineer Insurance Used the software for: 2+ years ### "Box user" October 4, 2022 4.0 Used daily to manage and store files and share with friends and colleagues Pros The collaboration and ability to store and manage files in a central location is at the core of this application. Cons There are many similar alternatives and I don't feel that this particular one provides any features that stand out from the rest. Review Source HG Hayley G. Co-Director Entertainment Used the software for: 2+ years ### "My Life Saver" February 22, 2020 5.0 Amazing. Box has helped transform my organization into a fully functioning team. We use this ALL the time. Any questions? Look on Box. Pros Box is honestly one of the greatest organizational tools out there. I use Box several times a day for all of my documents. Box has all major servers (Word, Excel, Notes, ect.) and you can upload anything to it! It also updates with real time and allows several viewers/editors at a time. This has been a MUST during executive meetings. We can also upload any music, video or picture files to share, which is essential for our industry. The ability to make several folders and organize data well is the key to using Box. I have almost transitioned out of using Google Docs completely. Cons Honestly, the only issue I have with box is sometimes there are loading issues when working on a file with the desktop. Also I can't find a way to delete old files that have been shared with another person that I don't want anymore. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) I switched from google docs because the ease of use, ability to work both online or desktop, ease of loading files, and great organizational options that Google Drive doesn't offer! Review Source VR Verified Reviewer Attorney - Owner Legal Services Used the software for: 6-12 months ### "Customer support can only solve the most basic issues. " February 19, 2019 2.0 We use Box.com for file storage with our CRM. It seems to work pretty well with Microsoft products but, it does not work very well with our professional level G Suite although it is advertised to do so. There are two specific problems that have not been resolved. First, the older version of the Word documents that end in ".doc" in which are stored on box.com cannot be opened with Google docs (it only works for the newer version of Microsoft products that and in ".docx"). It becomes a huge issue if you are trying to avoid duplicating costs and using Microsoft office suite and also using G suite. It's unfortunate because they say it does work but it does not. What is really unfortunate is that their tech support is very superficial and does not take the time to read the detailed descriptions that are provided of the problem and so they don't understand it. It's like they're moving too fast to the next issue that they're supposed to solve so they don't want to dig into it and solve it. They keep trying to get me to use their box edit/tools for Microsoft which requires 365 subscriptions (on top of their subscription and on top of the G suite subscription). I truly wish they would focus and fix this issue. If they got G suite to work with ".docx", they should be able to get it to work with ".doc" Pros It is very nice that they offer unlimited space on their drives. I think that there pretty close to having a good product but they need to get it to integrate with Google products better. Cons Customer support is not a priority for them. Review Source DJ Danielle J. Program Coordinator Hospital & Health Care Used the software for: 2+ years ### "Fill your Box! " November 23, 2021 5.0 It's fast and convenient. It's a great tool to collaborate with small or large groups. Our team can manage multiple projects at once and it all stays organized and up-to-date. There's always one reliable access point, so re-sharing an updated document is not necessary. It's like our point of truth! Pros Box is a secure way to store, manage, and update documents in an organized fashion. Single users or multiple users can easily access the software and make updates that others can see in real-time. The ability to organize folders/documents and find them is very good. Cons Is seems a little clunky to have to click and wait for document to open before editing. Review Source CY Calvin Y. Project Manager Civil Engineering Used the software for: 2+ years ### "Box is a very good for document storage and management" January 25, 2022 5.0 The nature of my work involves constant collaboration with professionals from other companies. And several times, being brought on as consultants means we have to migrate unto the storage service of the core agency. Box allows me to do this with very little hassle. Mass migrating my files, sending documents to other team members, and maintaining an audit trail of files access are all features that make Box a very wonderful product. Pros I no longer have to worry about forgetting to manually back up my work and personal files on an external hard drive. With Box, all my documents and files are automatically backed up and can be easily accessed on all my multiple devices. Cons The free storage capacity given for the basic subscription is lower than I expected. Apart from that, everything else is very good. Review Source SC Scott C. Business Development Information Technology and Services Used the software for: 2+ years ### "Easy to use" July 2, 2024 5.0 Pros This file storage application is easy to use and to send links to other users to view files. I would reccomend Cons some of the version controlling isn't as easy as some other platforms. Review Source Petrus V. Director of Strategic and New Development Computer Software Used the software for: 2+ years ### "Great free/premium online storage provider" April 18, 2019 5.0 I've been using them for over 8 years now, and they are super reliable. So many cloud storage providers were here today and gone tomorrow, but box stood the test of time. They have recently up-scaled their game by providing integrated services for corporations, meaning that they have affordable solutions so that organizations can use them elusively for all of their online storage needs. The support is fast and professional and the product is competitive enough to give other providers a real run for their money. Anyone would be hard pressed to find a better service at a better price right now. Pros Been around for a while to know they are not going to disappear overnight 10GB of free storage, where dropbox only gives 2GB Premium plan is very competitive and cheaper than others They have more premium options to suit everyone's need Very robust and well integrated with many apps and services out there Cons Nothing really, except that they might want to revisit their starting model and provide a little more storage and a slightly better price for premium packages. Review Source VR Verified Reviewer Content Librarian Used the software for: 2+ years ### "Great file-sharing and collaboration tool." June 21, 2018 4.0 Pros Good all-around file sharing and collaboration tool. The Microsoft plugins allow you to edit a file either on your desktop or in Microsoft Online (though it breaks our formatting sometimes, so be careful!). Share links are easy to generate, even for users who don't have access to the company Box folders. Keep in mind that an administrator should be in charge of keeping the files in Box manageable and organized as well, as it can get out of control with tens or hundreds of people adding and organizing files. Cons Box Sync / Box Drive are not perfect - often we end up with duplicates of documents because two people opened them at the same time, or there was some issue with syncing that duplicated the documents on both ends, then was unable to reconcile them when syncing caught up. Also, while the admins can see some user activity, they can't see deleted items, which would actually be a useful thing for us to be able to see. Review Source VR Verified Reviewer Content Creator Design Used the software for: 1-2 years ### "The best and ideal alternative to cloud storage applications" December 10, 2022 4.0 A simple and easy-to-use cloud storage program, which is the best alternative to Google Drive and OneDrive, and helps more in organizing and following up on products in an advanced way. It has helped me speed up business completion more than other cloud programs. Pros A great experience to significantly improve communication between employees and achieve a significant development in the quality of work and save time. Cons The cost may be a little high, but the experience is worth it Review Source Gethsun M. COO Internet Used the software for: 2+ years ### "Box Storage More than just Cloud Storage Efficiency tools & Security in one Box!" September 19, 2022 5.0 Very Well-designed and very reliable as a file sharing and cloud data management tool easily & securely integrates with third part tools. Pros Huge integration library with deep OS integration Secure, simple, and very flexible file sharing Native support for G-Suite Ships with a built-in task manager and notes-taking application Cons It is a bit pricy in the market and the use of private keys must be paid for Reason for choosing Box Efficiency and security Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Security concerns Review Source Amira M. Recruiter Retail Used the software for: 2+ years ### "Easy to use" September 7, 2021 5.0 Pros Box system structure and the interface is very minimalist thus making it fresh to view and easy to work with it. The application has a very good upload speed and making the upload time for a large file size went smoothly, unlike some of the cloud storing software that only priorities the download speed only. Cons The file permission settings management is not properly construct, making the first experience of sharing my files to other is very confusing and bad. I had to try it for a few times to properly setting it up as there are no clear instruction on how to do it on the guide. Review Source BM Benjamin M. Inspector Construction Used the software for: 2+ years ### "The great thing about Box" January 31, 2023 5.0 Overall I think this is by far the best virtual storage and management site. Pros I like that everything you upload can be sorted as you like and it is safely stored and backed up you don't need the physical copies. Cons That it constantly logs you off and you need to log in repeatedly as you use the software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.