# Page 26 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

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Last updated April 15th, 2026

# Page 26 - Reviews of Box

## Showing most helpful reviews

Showing 626-650 of 5632 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Alyssa H.  
Digital Experience Manager  
Cosmetics  
Used the software for: 2+ years

### "A great tool for asset storage, management, and sharing files"

December 16, 2022

5.0

Pros

I love how seamlessly it is to find the assets I need and how easy it is to share with my team

Cons

The only thing I wish was a little easier was moving files from folder to folder. I may be doing it wrong, but I usually have top copy and paste and then delete the original file.

Review Source

SSD

Scott S. D.  
Fractional CIO Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "What the cloud pros use..."

November 22, 2016

5.0

Box is the best of breed cloud system in the EFSS (Gartner) space. The natural progression from startup to unicorn company is: 1. Google Drive (max free space) but applications are worthless for Accountants, 2. OneDrive (comes with O365 but doesn't play well with others like NetSuite and SFDC) and need a SharePoint site managed/integrated to get real value 3. Dropbox (great customer features but doesn't play well with others and lacks unlimited storage) 4. Box --best of breed but not the cheapest

Pros

1\. Enterprise Edition with unlimited storage plan costs roughly $35/month. For a mature organization spending a large amount on servers/admins for those servers, this is very affordable. 2. Ability to model sharing between departments is priceless. Literally changes the way an organization behaves with information sharing if configured properly (silo killer). 3. Customer service is second to none. 4. Native integration with other cloud apps that charge additional fees for storage quotas. This includes NetSuite, SFDC and Workfront and many more. 5. MetaSearch on Enterprise allows granular searching. Every time someone has ever used a single word is indexed -- INSIDE the documents stored.

Cons

1\. More of a learning curve for users because of more features. 2. More robust administrative functionality also requires more learning. 3. Not the cheapest cloud solution out there - but you get what you pay for.

Review Source

Dave T.  
Research assistant  
Higher Education  
Used the software for: 2+ years

### "Box is decent online the app for the computer is a nightmare. "

October 21, 2020

4.0

It is good at why it does. Better apps would make it much better and possibly the best in my opinion.

Pros

We have unlimited box space at work. It’s great for that reason and we store all our research on box. It’s easy to organize and share and easily find past data.

Cons

The apps are not great. Windows version never uploads correctly for me. My boss with make updates and I don’t see them. It has caused a few issues. The Mac version crashes on me a lot. The app for iOS is ok though.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Needed more storage and box was provided at no extra cost by University.

Review Source

VR

Verified Reviewer  
Receptionist  
Education Management  
Used the software for: 2+ years

### "A great cloud based file storage tool"

December 8, 2022

5.0

It's simply reliable and cheap.very helpful and useful.

Pros

Box is a reliable,easy to use and cheap software.I would choose it over other files storage files for it's simplicity

Cons

Offers only a little storage for free, additional needs to be paid for.

Review Source

CP

Carlos P.  
Customer Service Representative  
Insurance  
Used the software for: 2+ years

### "The best cloud software available for file sharing and corporate collaboration!"

December 24, 2022

5.0

Being able to essentially get to my documents from one program rather than multiple work areas is highly useful, and definitely a plus. I would personally rate my own experience with Box as a 9 out of 10. It's great for the corporate environment, but as a personal tool you might find google drive or Microsoft OneDrive better suited.

Pros

I really like being able to share, and export documents to my colleagues in secure way. In addition its nice to have important research and files backed up on the cloud because the additional space is saved on my CPU.

Cons

Sometimes the system can feel limited, but I think it's not necessarily a bad thing; considering security breaches and hacking that may end up in loosing precious information. In any case, Box's paid membership doesn't offer a great deal of capacity at the cost, and is best suited for corporate entities and larger organizations

Review Source

Syed H.  
Sales Head  
Information Technology and Services  
Used the software for: 2+ years

### "Box - Store your data from anywhere and access it from your pc"

January 12, 2023

5.0

Its a seamless experience of document storage, access and space. I would definitely recommend box to anyone requiring document management and storage.

Pros

The FREE storage space is better than many other competitors.

Cons

Box is a great tool for document management. Everything about it is satisfactory.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing Box

I found box to be more user friendly than dropbox and it provides great amount of free storage space as well.

Review Source

VR

Verified Reviewer  
Chief Financial Officer  
Automotive  
Used the software for: 2+ years

### "An excellent investment"

March 7, 2021

3.0

It is a product that is widely used throughout the organization and has allowed us to establish a fairly good organization in the different departments as well as having easy access to all our files from anywhere. As if it were little used in the Box Sync up Box Drive functions, we can manipulate the files directly in the cloud without having to download and upload them again.

Pros

It has a fairly adequate user interface where everything is in order, everything is in its place and with a good combination of colors that are pleasing to the eye. It has a fairly fast file load so that in just seconds the files you need are loaded in addition to having a large space in the cloud that becomes much larger if it is used only for PDF files.

Cons

There are circumstantial problems which derive from specific situations within this product, for example, if you store photos in your organization, there are problems when searching for metadata since the option simply does not exist, so it is not the ideal product for this type of records. Another circumstantial detail is the occasional interruptions practically forcing the use of the website in certain periods of time.

Review Source

Ravinder B.  
Consultant  
Legal Services  
Used the software for: 1-2 years

### "Box - Secure and reliable Cloud storage tool for personal and Business use"

September 16, 2019

5.0

Our organization use Box to share large files with clients. Box robust security and encryption technique helps us in gaining client trust while sharing confidential files.

Pros

Box a cloud-based content management service where you can store, edit and share all your documents and files of different formats including documents, images, video, zipped folders etc. It is easy to use and allows uploading/downloading of a file size up to 5GB. Allows easy sharing using folder link with multiple members or a file link, and Box also tracks the activity of members who has viewed, downloaded and edited the files. Files are accessible anywhere in the world using Box mobile app or by singing in using a browser. Box features also include file preview, file locking, 2-factor authentication and encryption of the data while uploading. Box supports integration with productivity tools such as Office 365 and G Suite, integration with collaborative tools Slack, Adobe sign and DocuSign. Single sign in and identity management features make it more secure and robust. Box comes with different subscription plans for different storage space option to best fit your organization needs.

Cons

Some file formats e.g. .rar do not open as preview and needs to be downloaded for viewing. Subscription plans are on higher side as compared to competitors such as One Drive, Google Drive and Dropbox. Box comes with lot of administrative features which require learning in order to use.

Review Source

VR

Verified Reviewer  
Office Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "The best online storage software"

November 19, 2018

5.0

Pros

I prefer box over any other software out there. It is so easy to navigate, you are able to access anywhere (app on your computer, website, app on cell phone,etc) and sharing a document has never been so easy! It is worth every penny. You are able to give every person different permissions within folders and files.

Cons

Multiple people working within one file can be tricky at times and can end up with the same file saved 5 different times under different peoples name on box. Besides that, no other issues so far.

Review Source

MK

Mo K.  
Life Coach  
Mental Health Care  
Used the software for: 2+ years

### "Sharing, Accessing and Editing Files Across Different Was a BREEZE!"

December 24, 2021

5.0

Better productivity. Gone are the days of thumb drives honestly :)

Pros

You can install Box as a drive on your PC, i.e., it works just like any drive on your PC. I've installed it on my tablet and mobile, and working across these platforms were literally a breeze!

Cons

It has to be the storage limit, which is only 10 GB. There are tons of cloud storage options available (there's even one with 1 TB free!). So I use the latter as backup, while I use Box for work :)

Alternatives considered

[MEGA](https://www.capterra.com/p/232384/MEGA/)

Reason for choosing Box

Ability to function like a normal drive on desktop and editing capabilities.

Review Source

VR

Verified Reviewer  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent cloud storage"

April 29, 2021

5.0

Mostly a stable and secure store app. Very easy to collaborate project documents with entire team.

Pros

Great to securely store and share files, ease of use, customer service is excellent, very niche features, Value for money

Cons

Had few sync issues when multiple users work on the same document, personal plans are a bit expensive, doesn't work properly on kindle or android tablet

Review Source

James D.  
Information Technology Software Developer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "I like its clean and intuitive design"

April 13, 2021

5.0

Box makes it simple to impart records to colleagues and have the ability to figure inside the archive at a comparable time while seeing the progressions others make. My alternative on a valid statement is. you'll impart documents to loved ones effectively Collaborative altering and updates rapidly. Access control to individuals you perceive and trust. Likewise versatile access on numerous gadgets from telephones to pc to tables.

Pros

I love you'll transfer and offer records with loved ones, with reports and pictures, and sharing them distantly continuously decreasing squandering transfer times. Another beneficial thing is that I additionally loved ones can make changes to shared records and documents would be refreshed with changes quickly.

Cons

I have been utilizing Box for two or three years at this point and haven't had significant issues with it. It appears to figure well at whatever point I need it. Yet, in the event that I even have a private and work Box record, I may jump at the chance to have them both sync to my PC. I presently haven't discovered how to frame this to occur.

Review Source

RB

Roy B.  
Logistics Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "BOX What would I do without it. "

March 4, 2022

5.0

Since I joined my current company I find Box a fantastic tool/software for all of my daily activities.

Pros

This is a fantastic software to use as it allows you to upload your files and share them with others but the best part of this is that you can task others to complete specific milestones. It keeps track of all revisions and it is a great storing place for your doc's

Cons

Really nothing bad to say about the software.

Review Source

NI

Nikitah I.  
Professor  
Higher Education  
Used the software for: 1-2 years

### "Box"

August 6, 2018

5.0

All in all, Box has proven substantially beneficial for the university and for faculty to access materials of a general nature in a more efficient way and though I have not seen the actual numbers myself, I suspect that offloading all of the staff time and energy that went into maintaining and training people to monitored those previous on-campus servers was a price efficient move as well. Equally important in a time of fiscal belt-tightening.

Pros

My university decided to replace its archaic system of various collective departmental, college, and institution drives and servers with Box. It is a thousand times easier to access from a variety of locations, at almost any time, using almost any communicative medium you wish to employ. In the 21st century the modern mobile educational facility and educator lives and dies on the capacity to not just amass data and research and information but also to retrieve and manipulate it at remote locales in a secure, rapid way.

Cons

The biggest challenge is that Box has, like many modern softwares, engineered a number of plug ins. I have found that the reliability and functionality of these varies. for example, the general BoxSync application works perfectly but then there is a Box application for Windows 8 and another for Windows 10 which are "store apps" which are not as good at syncing and it is possible you might have both kinds of applications on your machine and that is rather confusing for the user since they have different interfaces and the syncing between them is not as transparent as one might expect. There is a page of these plugins and their descriptions overlap substantially and so it's not always clear which application you should employ in conjunction with your general Box.

Review Source

LAO

Leslie Anne O.  
Sales-Admin  
Computer Software  
Used the software for: 1-2 years

### "Document Management using Box"

April 1, 2024

5.0

My overall experience in using Box was superb.

Pros

I've been a Box user for about 2 years now and I could say that I really had an excellent experience in using Box because it allows me to work and save my files without worrying about the storage getting full and even if you lost your internet connection while working you can still recover it once the connection comes back. Also, Box is accessible through Mobile phone so it's very convenient when you have something to check on your files and you forgot to bring a laptop. Box is highly recommended, it's the best so far!

Cons

Nothing at all because all the features of Box was all useful.

Review Source

AG

Arindam G.  
Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Review of Box"

November 29, 2022

5.0

Overall, I will rate "Box" 4.6 out of 5. Easier to integrate, highly secured, and managing documents is much flexible.

Pros

High security and excellent features with unlimited electronic signatures.

Cons

Uploading larger files may result to slower uploading speed.

Review Source

VR

Verified Reviewer  
ICT  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "All in one cloud solution"

September 28, 2022

5.0

Collaboration is now easy, you can work now work with remotely with different users in different locations. Signatories can also sign from different geographical locations, no need to wait for signatories thereby saving time and increasing efficiency.

Pros

There are a lot of functions that you can get on Box, one of them being E- Signature where you can send documents for signing online even by signatories outside your organisation. You have unlimited storage when you need cloud storage. You can even request files and documents from other people where you send them a link and they upload directly into a box folder you would have set.

Cons

There is nothing that I can point out since i started using it.

Reason for choosing Box

no size limitation. and also the issue of folder Hierarchy

Review Source

Alejandro S.  
Engineer  
Oil & Energy  
Used the software for: Less than 6 months

### "BOX, a good alternative for secure cloud storage"

April 29, 2022

4.0

My experience with Box has only been in the company where I provided my services, I have not used it as a freelancer, since there are other services that do the same, for a lower price or even free. In this company, the Box service was used a lot to store all the files of the projects we worked on and since it was confidential information, a cloud storage service that met the highest security standards was required. the integration with MS Office was very helpful, since the work experience was like the one you have with OneDrive.

Pros

What I liked the most when using box was its security, in addition to its integration with MS Office, which makes it an alternative to Onedrive. I also like that from the Business plan the storage is unlimited.

Cons

Like any cloud storage service, its main disadvantage is the price, although for a medium or large company this does not mean an expense, for a small company that is just starting out, paying a monthly fee can be a considerable expense. The little free storage also means that better options are found for someone who is just starting out, of course leaving security aside.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Because the company where I provided my services used Box and we all had to switch to this service for file management and project information storage

Review Source

Olivia S.  
Admissions Manager  
Higher Education  
Used the software for: 2+ years

### "Easy and safe file sharing"

October 22, 2019

4.0

Overall a great way to share data and keep it secure. Also love the desktop version so I can access things from there as needed.

Pros

My university transitioned to using Box and Box Safer rather than drive based storage. The migration worked well, and we now have single sign on with our university ID linked to Box for added security. I can easily add people to folders in order to share data securely. Works well for sharing registration and enrollment data across departments. The folder structure is also very easy to use.

Cons

Sometimes hard to see all the folders in the list view that is available, as most people are not used to scrolling to the next page in a folder to view all subfolders or documents. I would say it's also important to have a strategic process for bulk sharing folders across departments, as my school has two administrators who must manually approve each new add to the folder if this isn't done in advance.

Review Source

Chinmay S.  
Founder's Office  
Information Technology and Services  
Used the software for: 1-2 years

### "Secure and great for organisations to share and manage internal data"

January 14, 2023

5.0

Pros

Its file sharing and version management. It lets us organise our data effectively

Cons

Live editing, collaboration and mobile integrations could be improved

Review Source

Oluwa Locheyi H.  
Agent Commercial  
Retail  
Used the software for: 1-2 years

### "Un avis sur Box"

October 5, 2023

4.0

Pros

Box est un logiciel qui permet de stocker et de sauvegarder mes données. Il propose également une bonne gestion de documents et même offre des services de gestion et planification des projets.

Cons

La limite du stockage avec la version gratuite pourrait-être améliorer et permettre à ceux qui en ont besoin d'en profiter

Review Source

AR

Andrea R.  
Noise and Vibration Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Review on Box"

January 31, 2023

5.0

Overall, Box has been a fantastic experience for my organization. The in-place lifecycle management and flexible retention schedules make it easy to manage and access information, making it a game-changer for content management. Despite some room for improvement, it's a top pick for organizations looking to streamline their processes and reduce risk.

Pros

The user-friendly interface and easy navigation make Box an ideal solution for managing content. It allows for flexible retention schedules and provides better control over content, which has helped streamline processes and reduce risk.

Cons

Although it's a great tool for amateur users, it may not be as intuitive as some users would like and may have limited functionality for advanced users.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

When compared to other content management solutions, Box stands out for its in-place lifecycle management and flexible retention schedules. These features set it apart from the competition and make it easier for organizations to control and access their information.

Review Source

Khan md mohaiminul I.  
Civil engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Good option for storing data in cloud"

September 14, 2022

5.0

My overall experience with BOX is okey, it has good user interface,takes less time to master. Files are secured properly. Can create custom files link ,so that my files I can operate perfectly. Can use from any device ,but desktop apps sometime make me worry about this provider, they need to focus on it's development, sometimes we are worried about software crash .

Pros

Minimalist view of the interface , assure user that it's easy to use. Drag and drop feature helps us to navigate between our files easily. Sharing files is very secured here. Uploading and downloading speed is very good ,it's takes less time to share files to other team member. Good for collaboration. Can create custom links of shared document, and when collaborator accept invetition , immediately get notification. Real time synchronization is up to date, we easily view files. Price is less than other similar service provider

Cons

Main problem we face with desktop client , it stops randomly , sometimes without any notice it crashes/freeze. We observe during uploading files it's not responding, after canceling, when we resume again ,problem seems solved. Customer support is active but sometime it's takes time to respond.

Review Source

VR

Verified Reviewer  
Program Assistant  
Education Management  
Used the software for: 2+ years

### "Reliable and great for sharing files with others."

September 8, 2019

4.0

Our files are secure, and we can easily share files with people within and outside the company.

Pros

You can share files and folders easily with others. A great way to collaborate with colleagues! Has a pretty easy search feature when searching for files - helpful when looking for pdfs or box notes only. Easy to upload and download documents. I like that you can Box Notes to take notes, directly from Box. You can upload multiple versions of the same document, while maintaining version history. This is great for collaboration, as well as making sure people are using the correct file. You can make comments on Box Notes, and tag colleagues so they are notified instantly. You can "favorite" your notes, and see a recent history of open documents. You can customize templates so you can easily use for taking quick notes. We have meeting agendas and project plan notes that we use over and over so this feature is helpful.

Cons

In Box Notes, the formatting features are limited. For example, there are only a few font color options (9), 4 text types (title, subtitle, body, small), and there are only so many columns you can insert when inserting a table. Box has fewer features than Google Drive, but that might work depending on your organization's needs.

Review Source

MM

Michael M.  
Product Specialist/Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Box is it for file sharing"

January 19, 2022

5.0

Have been using Box with many of the other software we use. Global access to your items in a secure environment is what we needed and what we got with Box.

Pros

Large files are easy to share on Box. Also because it has so many integrations it is easy to share info and items with my team across many different software platforms with Box as the storage. We can also easily set permissions to ensure only the persons who should, do have access to what they need.

Cons

Pricing can be a deterrent as your storage needs grow.

Reason for choosing Box

Box is simple and the price was right

Review Source

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