# Page 27 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 27 - Reviews of Box

## Showing most helpful reviews

Showing 651-675 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nipon D.  
Executive director  
Information Technology and Services  
Used the software for: 1-2 years

### "Box - A robust cloud storage platform and file sharhing app under $50"

August 28, 2022

3.0

Moderate.

Pros

High download and upload speed in all versions which made auto backup or syncing faster. Easy encrypted file sharing.

Cons

Bit expensive. Similar or even better service available at half price

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Review Source

RR

Rouf R.  
Digital Account Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "A Secure Remote Teamworking Tool"

January 29, 2023

5.0

It has been a really satisfying experience using the tool. It is a very useful package if your job involves managing multiple projects at once.

Pros

The tool's best feature is the security of digital assets. You can set up a password on assets and the sessions expire after a while so it guarantees the access is restricted to the concerned team only. Besides digital asset management, it is a great tool to assign tasks and track project completion.

Cons

I haven't come across a con yet with this software so there shouldn't be any doubts regarding it's usability.

Review Source

VIKAS S.  
Software Engineer  
Information Services  
Used the software for: 2+ years

### "Box User Review"

April 28, 2021

4.0

Box is very much useful mainly with corporate client because of its unique offering in terms of any data size, type and seamless collaboration. On top of that we can easily integrate with any apps. Its secure and useful tool for file sharing and saving.

Pros

There are many points for box to like. Mainly, its easy to use, having unlimited storage, no restriction on file type and file size. It is easy to share the link so collaboration is very seamless here.

Cons

So far no major issue with box . Few things can be updated like, history of file edition and any notification if any user is accessing the file.

Review Source

Melissa B.  
Advertising Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "A very good option when you need to constantly transfer files"

November 26, 2021

5.0

My general involvement in Box was awesome and I to a great extent propose it for any organization. It's an incredible apparatus to join with little or huge gatherings. Our company can deal with numerous frameworks at earlier and everything stays coordinated and over-to-date.

Pros

I've numerous devices to go about my business. I could jump from my work PC, and see impacts in Box on my PC in practically no time. The most I appreciated with regards to Box was the reality it was unbelievably simple to utilize, and adjusted continuously, Box is a safe method for putting away, overseeing, and updating reports.

Cons

What I loved least was there is certainly no way to tweak or shade law anything. That is only a specific inclination really, Is appears to be somewhat cumbrous to need to snap and remain for the report to open prior to altering.

Review Source

Semiramis M.  
Manager  
Higher Education  
Used the software for: Less than 6 months

### "Almacenamiento en línea de forma segura"

November 26, 2022

4.0

Ha sido muy productiva, porque me proporciona una forma segura de compartir y colaborar con el equipo desde cualquier lugar, controlando el acceso a los archivos de mi negocio

Pros

Que puedo mantener todo mi escritorio organizado en carpetas y tener acceso desde cualquier lugar y dispositivo

Cons

Que puedan mejorar y no tener tantas limitaciones para cuentas de usuarios privados

Review Source

VR

Verified Reviewer  
Receptionist  
Oil & Energy  
Used the software for: 2+ years

### "Enterprise and Almost There"

April 19, 2019

4.0

Box is a pretty good option for cloud file storage if you're a larger company. It does come with a bit of a price tag though, and it does have some quirks that I wish they would fix with regard to how users interact with the product.

Pros

I like that Box definitely has put a ton of focus into building out its feature set geared towards large and enterprise clients. It definitely feels like enterprise software (whether you consider that good or bad), and it's reliability is definitely on par with what you'd expect from a solution geared towards that market. Box does a great job integrating with Salesforce which is something I've had trouble with in other cloud file storage solutions.

Cons

Compared to other cloud solutions, I found sharing files on Box unnecessarily complicated. It was relatively easy to share files with people internal to my organization, however if I needed to share a file externally, the process was somewhat onerous.

Review Source

NL

Nathan L.  
Designer  
Higher Education  
Used the software for: 1-2 years

### "Box is one of the best file sharing platforms"

December 23, 2022

5.0

My overall experience with Box is solid; I can share files with ease and manage permissions with high sophistication.

Pros

Box is sophisticated with tons of features for file sharing making it trusted. Sharing with specific sharing limitations per user makes Box a convenient platform for sharing files. It also allows external users to upload files, have great integrations with Slack, Outlook, and Docusign, version histories of files, etc.

Cons

Box might require some getting used to with some understanding of how to integrate it with external platforms.

Review Source

VR

Verified Reviewer  
Sr. UA manager  
Gambling & Casinos  
Used the software for: 2+ years

### "Similar to other cloud products"

December 22, 2021

4.0

Pros

Upload and download speed usually very good The ability to use a folder that feels like part of your computer is my favorite

Cons

I couldn’t feel any different from other services

Review Source

Nur Hana S.  
Administrative Assistant  
Entertainment  
Used the software for: 2+ years

### "Best in storing digital asset on the cloud storage"

July 15, 2021

5.0

Pros

Box is really good in securing and storing all my digital asset on their cloud storage. It has search bar that can be used to searching all my files easily, and it have save time when i am in hurry to finding important files and document.

Cons

Box is one of the best cloud storage software that i have use, and i can't find anything that i dislike with their service. It has some up and down on the server uptime, but i don't think it is interfering with my work as it is not happening too often.

Review Source

AO

Agaba O.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Administrator at ndangaro rehabilitation center "

February 19, 2023

4.0

All in all the use is friendly to all users

Pros

Ease of use, fast, and also the privacy provided by the administration

Cons

None but the password needs to be strengthened the more

Reason for choosing Box

It was used by the other mother companies

Review Source

VR

Verified Reviewer  
会社員  
Information Technology and Services  
Used the software for: 2+ years

### "データ共有が簡単"

December 12, 2022

5.0

Pros

データ容量も豊富にあるのでデータ整理の必要が少ない。同じファイル名のデータは上書きされるが世代データが残るので消えることが無い。デスクトップアプリやブラウザで編集できるようにする機能など豊富に機能があり効率的にデータ操作が可能なところがとても使いやすい。

Cons

コラボレーションの設定や共有権限の設定などが直感的では少し使いにくい。マニュアルなどがもっと整備されて欲しいと感じます。

Review Source

Audrey R.  
Manager of Design, Teaching and Learning with Technology  
Higher Education  
Used the software for: 2+ years

### "Using Box at a large University"

February 15, 2019

4.0

If I had to choose between Dropbox or Box for file storage and sharing, I'd choose Dropbox because the interface, sharing, and syncing is easier and less cluttered. If I had to choose between Google Drive and Box, I'd choose Google Drive for it's very seamless and easy asynchronous editing without having to open different software outside of the app.

Pros

As an end-user at a large University, it's nice to use the University's login to authenticate and be able to use the University directory to manager users for sharing. It's great to not have to worry about space limits because it is offered as a University service.

Cons

Collaborative editing of a Word document is really awkward. I don't like that I have to open software to edit a document, compared to Google Docs/Spreadsheet. Syncing doesn't work the way I'm used to with Dropbox, which was super easy and straight-forward. The interface has too many nested menus and functions, making it cluttered.

Review Source

Brian W.  
Marketing Manager  
Retail  
Used the software for: 2+ years

### "My Preferred Cloud Storage Solution"

April 5, 2019

5.0

I have been using Box personally and for work for the past few years. I have never been let down by Box at all. The service has always been up and always been working. I have been doing graphic design during that time and I frequently make quick changes and then save the file again. There are a few of the services out there that cannot keep up with the quick changes and don't allow me to save the file. Sometimes I have to make a new file name just to save it. Box has never required me to do that. It has just worked and has been reliable. Thank you for a great service!

Pros

The security of the application is actually very nice. However, the part that I am most happy about is that it just works. I have shared many a file and it works. I have set my Box account of different computers over the years and it just works.

Cons

Obviously I wish they gave me more bang for the buck, but that is not really their appeal. They are trying to appeal to the businesses with their security. They succeed.

Review Source

JD

Jane D.  
Professor  
Higher Education  
Used the software for: 2+ years

### "Great for project management "

November 20, 2021

4.0

Pros

I can store files that needs to be accessible to all of my team members on various projects. My team also uses the Office online feature to work together in real-time.

Cons

The desktop sync function doesn’t always work well. I’ve had issues with it taking so long to sync I did not realize it wasn’t finished until I tried accessing files on a different device.

Review Source

Claudio V.  
Salesman  
Retail  
Used the software for: 2+ years

### "Box is a satisfactory cloud storage option"

July 28, 2023

4.0

Pros

The ease of use with Box as a cloud storage option is pretty easy usually. the price point for Box is very reasonable and I have recommended it to friends and family

Cons

i wish they had a way for people to stream from Box to a tv without having to cast, i wish Box had tv apps that u could have on ur tv and login and stream it

Review Source

Morgan C.  
Design Lead on IBM Cloud Platform  
Design  
Used the software for: 2+ years

### "Great Enterprise value, but not always great for collaboration"

March 16, 2019

5.0

I use box everyday for general file storage and note taking. It was easy to pick up and get started using and has continued to improve over the years which is nice to see. They're always expanding their functionality and from my understanding have been a good Enterprise partner.

Pros

Box is continuously improving their product for large Enterprise use. It is a great, secure file storage system with great search and find functionality, fairly easy to use permission settings, and decent version control.

Cons

When Box does release a new feature it is usually very buggy for a long while. Enhanved syncing functionality has caused some unfortunate overrides, deletions, and massive version storage due to odd auto-save behavior. Their new live edit functionality on certain file types was long awaited by my team, but it is still too buggy to actually use which has kept collaboration on files within the spectrum of non-ideal practices.

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "The best alternative to dropbox"

April 20, 2022

5.0

Great experience overall, I had no problem switching from driop box and no features were missing

Pros

I like the amount of initial storage given to all users as well as how well you can sync your computer files as a backup in the cloud. The UI is more user friendly and need little to no learning

Cons

I miss the referral feature they used to have for extra free storage

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

More storage options

Review Source

AK

Austen K.  
IT Manager  
Hospitality  
Used the software for: 6-12 months

### "Encrypted File Management that Packs a Punch"

January 14, 2023

4.0

I found it simple to sign up for Box, use the service to store and access my most crucial data, and get started using it because of its ample storage capacity, safe environment, and user-friendly interface.I now have a safe place to store my enormous amount of data thanks to this program, and I can share the information I've gathered with other audiences.

Pros

The program has great value for the cost. We signed up as a business starter for 5 bucks a month, and it's worth every penny. Security was also important to us because we work with sensitive data and collaborate with multiple people sharing these docs. The sync feature is very quick, which is key to how we work in teams. The system is also intuitive and fairly easy to navigate.

Cons

The signature feature can be updated and overhauled to have a better interface. Identifying duplicate files and tags would be very helpful - it's an easy feature to add as competitors offer this.

Switched from

[Dropbox Backup](https://www.capterra.com/p/267333/Dropbox-Backup/)

Security

Review Source

Kristi C.  
Assistant Director of Marketing and Communications  
Entertainment  
Used the software for: 2+ years

### "Perfect multi-user file sharing software"

October 12, 2018

5.0

Nearly all of my files/folders are stored on Box because it allows me to share them with coworkers and clients with ease. I am also able to access these files from anywhere using my phone or another computer when I am not at my desk. It also serves as a back up to files you would be affaid to lose if you computer crashes. Which has happed to me, and thankfully my files were saved on the Box and not lost.

Pros

Box allows us to share large files or folders easily and limit access to the folders as needed. All of the computers in our department use Box Drive to work on shared documents and reports. We share everything from marketing materials (photos, videos bios) to event contracts and stage plots. The files are always accessible on any device and shared effortlessly.

Cons

I cannot think of a con to the Box. It has been a wonderful resouce for document sharing and storage amoung multiple computers, smartphones and tablets. I would highly recommend it.

Review Source

VR

Verified Reviewer  
Administrative Assitant  
Environmental Services  
Used the software for: 2+ years

### "Best cloud-based platform ever!"

February 12, 2023

5.0

Pros

Box takes security seriously and offers robust security features such as end-to-end encryption, two-factor authentication, and regular security audits.

Cons

Limited customization options. As a user, I find that Box’s customization options are limited, making it difficult to fully integrate the platform into its workflow.

Reason for choosing Box

Box has a clean and intuitive user interface, making it easy for users to access and share their files.

Review Source

VR

Verified Reviewer  
IT Manager / Web Development Manager  
Oil & Energy  
Used the software for: 2+ years

### "Does the job well."

September 9, 2019

5.0

Overall it was a good experience but we ended up cancelling our subscription because of the issue above and are already paying for GSuite which included Unlimited Google Drive Storage and similar capabilities.

Pros

Box is easy to deploy, configure and the user adoptions are easy. Because the software uses the same file structure as Windows and has the Windows Application to make adoption even easier.

Cons

We encountered an issue with the permissions levels where users were able to create and add files to folders in box, but were not able to create the folder. Instead the user had to create the folder outside of box, then drag and drop it in. It didn't make sense when the user had sufficient Read/Write permissions.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Review Source

mA

mohad A.  
tecnical support  
Computer Hardware  
Used the software for: 2+ years

### "box applocatios"

February 23, 2023

3.0

Pros

i like this software because we can save our files in online cloud and we can use and find it any time and any where

Review Source

CD

Claire D.  
Contract Administrator  
Construction  
Used the software for: 2+ years

### "Box review"

September 18, 2023

5.0

Pros

Easy to use and navigate, easy to use also in File Explorer.

Cons

Wish you could control access to subfolders. Access flows down from the main folder and isn't customizable that I'm aware of at subfolder levels. Slow load times sometimes when creating new folders or making changes to folders.

Review Source

VR

Verified Reviewer  
associate media director  
Marketing and Advertising  
Used the software for: 2+ years

### "Average platform for file sharing "

November 5, 2020

3.0

Box is not top of mind when it comes to file sharing, but this is used when other platforms are blocked for external clients. It is simple, but could use a refresh on the interface.

Pros

This is a good alternative when you can't use other platforms. It isn't top of mind with file sharing as the interface does crash and is not as user friendly as other competitors in the market.

Cons

The platform is easy to use, but it can be difficult to upload files. Sometimes when you drag and drop, the files don't upload and you have to manually upload each file.

Review Source

VR

Verified Reviewer  
Sr. Engineer- Design & Development  
Automotive  
Used the software for: 2+ years

### "Box- Globally used data storage, sharing and Sync Tool"

May 22, 2022

5.0

Box is ultimate tool for data management, storage, sharing and syncing used by all size of business from small to large. Data storage is highly secured as it is encrypted with high later of security.

Pros

It integrate well with other application such as Google Workspace and Microsoft 365. Data sharing within organisation and to external agencies is entirely secured as each file is password protected. Data uploading is so simple just drag and drop.

Cons

Searching of file feature not work well as sometime not able to find updated file. Permission control on document by host through mobile application not work properly sometimes. Business plus plan price should demolish.

Review Source

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