# Page 28 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

---

Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Page 28 - Reviews of Box

## Showing most helpful reviews

Showing 676-700 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Surabhi M.  
Software developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Best content management and workflow design solution "

March 4, 2023

5.0

Overall experience is good. Would be helpful if some AI mechanism can be introduced in the solution.

Pros

1\. Security - Provide best security to store and share the project documents.2. Helps in collaboration - with the help of this solution maintaining the track of all activity will become easy and work collaboratively which helps to deliver project in efficient way.3. Helps to maintain the workflow and manage it in very simpler fashion.

Cons

1\. Observe the delay in the update while working in the large group.2. Integration with other tools is bit complex job.3. Need to focus and improve the cloud support.

Review Source

BA

Brandi A.  
Owner  
Cosmetics  
Used the software for: I used a free trial

### "Box for cloud storage"

July 15, 2023

5.0

My overall experience was ok, I do like the reliability and secure features of Box.

Pros

The features that I like most about Box are the storage features, and the file sharing features. The storage is reliable and safely stored.

Cons

The thing that I least like is the cost of the premium Box subscription. I continue to use the free version of Box but with limited features.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[MEGA](https://www.capterra.com/p/232384/MEGA/)

Reason for choosing Box

I am not only using Box, I use other cloud as well.

Switched from

[iCloud](https://www.capterra.com/p/204717/iCloud/)

I still use both cloud storage products

Review Source

CH

Christopher H.  
Founder  
Legal Services  
Used the software for: 2+ years

### "Small Business Essential Tool"

January 17, 2024

5.0

Tool that is a must have for any business collaborating online.

Pros

Box is an out of the "Box" easy to use product from start to finish.

Cons

Licensing model for small business' is pricey.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/)

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Box is more robust with features and tools.

Review Source

VR

Verified Reviewer  
student assistant for statistics  
Higher Education  
Used the software for: 2+ years

### "The embedded function with word is very useful"

June 14, 2020

2.0

I use it with my co-author, it is nice to know and go back to our previous version.

Pros

It is really good to co-author since Box is embedded with the Word function. In addition, it automatically saves all the versions of a document. This function is so helpful if I need to check back my previous deleted content.

Cons

The speed of sync is really slow even under my university's wi-fi. In addition, you have to download multiple software for using the embedded Word. It will be great if they just combine all the files that are needed to download into one file.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Google docs does not embedded with Endnote, and the review function is really difficult to understand.

Review Source

CA

Chisom A.  
National Product Demand Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My overall Insight with Box."

May 5, 2024

5.0

With Box,it is simple to organize and manage files and documents.

Pros

It is simple to store files and documents securely with Box.Again,I can quickly share files and documents with Box.It is simple to search and access documents and files quickly.

Cons

So far,I haven't experienced any difficulties with Box as it meets my needs.

Review Source

VM

Virginia M.  
Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Box is the best software to use and is less expensive "

November 1, 2022

5.0

I loved the software

Pros

The product is very easy to use all the timesI love the software

Cons

Sometimes the software is dragging when being used

Review Source

VR

Verified Reviewer  
Account Manager/Business Development  
Accounting  
Used the software for: 1-2 years

### "Box Storage"

February 26, 2021

5.0

Overall, I have had a pretty great experience with this software. I can access my files wherever I am without worrying about syncing issues. And Box works great ClickUp which is an added bonus!

Pros

I used to use Google Drive but switched over to Box. This software syncs across my devices with such ease. For whatever reason, I would always have issues with files and folders syncing across Google Drive. Either it would take forever or it never synced. Box syncs instantaneously. I also like how I can create notes within the Box browser and attach it to specific files and/or documents. It also seems more secure than Google Drive since Google uses one password for all of their applications.

Cons

Honestly, I haven't found any issues with this software as of today. It is extremely easy to use and provides enough storage for my usage.

Review Source

Amr A.  
Project Manager  
Banking  
Used the software for: 1-2 years

### "A Reliable and Feature-Rich Cloud Storage Platform"

January 15, 2023

4.0

The collaboration tools and ability to share files and collaborate with others in real-time is particularly useful for businesses and teams. The user interface is easy to navigate and the platform is stable and reliable. Overall, it seems to be a solid choice for anyone looking for a cloud storage and collaboration platform.

Pros

I most liked the collaboration tools and the ability to share files and collaborate with others in real-time. This feature is particularly useful for businesses and teams.

Cons

The platform also offers a variety of features such as security options, and integrations with other apps, and the user interface is easy to navigate.

Review Source

Douglas D.  
Oracle DBA  
Information Services  
Used the software for: 2+ years

### "Very Nice tool"

October 17, 2023

5.0

Very useful tool for store files.

Pros

All the features, very stable and with easy functionality.

Cons

Nothing to say, this is a nice tool and I like it.

Review Source

RRA

Rhia Roxanne A.  
eLearning Designer  
E-Learning  
Used the software for: 2+ years

### "Organising Tons of Large Files"

February 9, 2024

5.0

Pros

That it's easy to use from different gadgets - laptop, mobile and easy enough to use. I also like that it is not hard to share it with different types of emails whether for work, personal unlike others.

Cons

I can't think of any because most of it's features are really similar others. Apart of course from it's diffirentiator.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reason for choosing Box

Ease of access for different users like internal team, external partners, and even clients. Also, it's very easy to use.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

It was hard to collaborate with external partners and sometimes they have a hard time accessing sometimes due to their email address.

Review Source

LW

Lela W.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Box"

May 23, 2023

5.0

Pretty good experience overall. We don't use it daily, we just use it when the prosecutor's office needs to send secure documentation to us.

Pros

It's ease of use when the prosecutor's office sends us documentation on our firm cases. It's user friendly, not hard to figure out.

Cons

There really isn't any cons with the way we use it for our law firm.

Review Source

Kimberly O.  
Professional organizer  
Professional Training & Coaching  
Used the software for: 2+ years

### "Box is for me!"

July 8, 2023

5.0

Pros

Fox is a trustworthy cloud platform for media and documents. I have been using box for over 2 years and I can rest assure that my documents are safe and protected. I've had zero issues during my time with box.

Cons

I would have box add some management options to their platform.

Review Source

NH

Naja H.  
Student  
Medical Practice  
Used the software for: 1-2 years

### "Online cloud Storage and Multiuser Document Storage "

April 6, 2022

5.0

Pros

The pros of this software is that there is a free account for most non-business users. Group users have the capacity to share storage space and simultaneously upload documents in an organized and efficient manner.

Cons

Cons, would include inability for the software to sync automatically with noteability notes. The synching is typically a step behind and requires many refreshes!

Review Source

Reece S.  
Web Developer  
Computer Software  
Used the software for: 2+ years

### "Hello Old Friend"

February 11, 2021

4.0

Solid and consistent. They always do the job right and look great while doing it! If it wasn't for Google and Amazon, I believe they would be #1 in this market.

Pros

I used Box.com since the early days when it was in competition with DriveHQ. Even back then it always felt like a polished gem of a website, and I am please to say it hasn't gone downhill like so many others. It offers all the things you'd expect from a cloud storage platform and so much more.

Cons

This market is already taken by giants such as Google and Amazon, so I don't know if Box.com will be a viable long-term storage strategy.

Switched from

[DriveHQ FileManager](https://www.capterra.com/p/111228/DriveHQ/)

Box.com looked and performed better. More modern design and functionality.

Review Source

DS

Daniel S.  
Senior Accountant  
Biotechnology  
Used the software for: 1-2 years

### "Box Software review from user"

December 31, 2022

5.0

Pros

I like how this program able to link all the files to original operating file. Basically, without downloading a file, I am able to open and to edit in the same file. This process makes my work very efficient.

Cons

somehow I cannot use this the desktop version. This makes me hard to go into each folder to create copies and to find files.

Review Source

Paul D.  
Creative Services Director  
Professional Training & Coaching  
Used the software for: 2+ years

### "H&S Review of Box"

October 4, 2023

5.0

Pros

Box makes it easy to access on both a Mac and PC. The user interface is nice and I probably use the Box Drive on my desktop more often than the web version, which has so many features.

Cons

I would love to see faster syncing between Mac and PC. I use Box drive on my Mac and when I go to the PC to see the file, it takes forever and sometimes I have to logout of Box to see the file appear.

Review Source

AN

Archit N.  
Data Science Intern  
Computer Software  
Used the software for: 1-2 years

### "Great cloud to store and share your data"

November 17, 2021

4.0

My overall experience is good as my work is getting done easily and efficiently. I now completely rely on box to store my data on the cloud.

Pros

the product is easy to use, for sure. Also, the cloud storage and data sharing is very helpful on box. Helps me keep my data safe and share files easily.

Cons

After uploading the files, the files don't get updated automatically, which sometimes becomes an issue. Also, while sharing the files with someone else, they need to be signed up to box app and install the app only to access the material well, otherwise the UI is very difficult to access for them.

Review Source

Jeremy D.  
Owner  
Media Production  
Used the software for: 2+ years

### "Box - Better Than Dropbox?"

September 7, 2022

5.0

Box has been a reliable collaboration and file-sharing tool for over a decade now. I do subscribe to Dropbox, merely because of its ubiquity in the industry, but I highly recommend testing out Box first. It may be the right fit for you.

Pros

Box offers a clean interface, with most of the same features as its main competitor. The dash of blue is a welcome change from Dropbox's bland oasis of whiteness. Box is also a little cheaper than Dropbox.

Cons

Dropbox's web UX feels a tiny bit snappier than Box. But you can sync to your desktop and bypass the web interface entirely.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Sync.com](https://www.capterra.com/p/161061/Sync-com/)

Reason for choosing Box

Box was easy to use, right away.

Review Source

Sonakshi M.  
Sales Specialist  
Consumer Electronics  
Used the software for: 2+ years

### "It is the best cloud service which provides you to share your files without email."

August 15, 2018

5.0

I feel bit secure as i can set passwords and expiration dates if I am sending files to the third party or any client. I can preview files without downloading them. I can share files and folders with my clients and colleagues by setting the permissions so they can only see it.

Pros

I can set my plans and timings according to files. Price isn’t that much high and moreover I can save data up to 10GB for free. It also offers me the business and enterprise plans where I can save data up to the limit of 2TB. I can edit my files by downloading them and upload them back.

Cons

The user limit of this cloud is major flaw the limit starts from 3 and ends up to 10 people. By giving small price I can’t enjoy the features which are facilitated to higher priced plans. As compared to other cloud services this cloud service provide you less amount of storage which I can get more in other cloud company.

Review Source

VR

Verified Reviewer  
Senior Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "Box - definitely recommend "

November 9, 2020

5.0

Overall, Box is definitely easy to use and work with. Definitely recommend!

Pros

Box has been a great collaboration tool for myself and my coworkers. We use Box through a University setting. It makes life easy to share documents, files and videos with people in and outside the university setting.

Cons

Sharing settings can sometimes be a little difficult to work with. However, there are work arounds to share things easier.

Review Source

VR

Verified Reviewer  
Research Analyst  
Capital Markets  
Used the software for: 6-12 months

### "Ideal remote work and file management solution"

March 11, 2022

5.0

Overall my experience with Box has been perfect. I work in a ~200 employee remote team that uses Box for file and data management and it works perfectly for our use.

Pros

I love how easy this software makes it to maintain a file directory across teams and share projects and files, with realtime updates

Cons

There is nothing I can think of that I do not like in this software. It works well for my needs and uses.

Review Source

VR

Verified Reviewer  
Grants Program Specialist  
  
Used the software for: 6-12 months

### "A stripped-down version of better cloud-based document storage"

July 12, 2018

2.0

This works well enough for my team to manage our files. I wish we still used SharePoint, though, as it had more features that we need.

Pros

You can share and collaborate with others in your organization, and invite outside collaborators into files, or whole folders. Each file has a direct link that you can send in an email or IM Version history for documents allows for you to look back at earlier copies in case of errors Multiple people can edit the same document at one time

Cons

The document links do not correspond to folder hierarchy, rather they are a random string of characters. This means you cannot see the folder structure from the link. Co-editing Excel sheets may lead to errors or corrupted files Web links are often identified by outside collaborators' email firewall as "unsafe" and emails are not delivered "Locking" for editing is only regularly possible from the web version. If you use the one in Windows Explorer, you will likely be unable to "lock" the document Some documents are randomly deleted or duplicated when glitches occur If editing online, documents are re-saved often and the "version history" only goes back a few minutes.

Review Source

Gideon K.  
Entrepreneur  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Box review"

October 12, 2023

5.0

I have used it because it's good in managing things

Pros

The box is good in managing my content and keeping them safe

Cons

I can write my content and manage them in the digital way.

Review Source

IA

Islam A.  
DM  
Hospitality  
Used the software for: 6-12 months

### "One of the best makes your work more easier "

March 7, 2024

5.0

Pros

The smart way how it was created to make everything in a correct way

Cons

Easy Professional Accurate And smother

Review Source

Euphrem W.  
Rédacteur Web  
Marketing and Advertising  
Used the software for: 1-2 years

### "Une boîte avec tout"

October 7, 2023

5.0

Pros

Un logiciel qui s'adapte à tous les navigateurs. Depuis que j'ai commencé à l'utiliser, je n'ai plus eu de problèmes en ce qui concerne le stockage et la gestion de mes contenus en ligne. Toutes mes données sont bien sécurisées et sauvegardées. Une solution rapide et très simple d'utilisation.

Cons

Quelques fonctionnalités un peu complexes. Cela complique parfois la gestion de certains fichiers.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.