---
title: "Page 3 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 3 - Is Box the right File Sharing solution for you? Explore 5652 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/148766/Box/reviews/?page=3"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Box

4.4 (5652)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Page 3 - Reviews of Box

## Showing most helpful reviews

Showing 51-75 of 5652 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AL

Amber L.  
Discharge Planner  
Hospital & Health Care  
Used the software for: 2+ years

### "Content Management Platform that I Highly Recommend "

August 26, 2025

5.0

Pros

How I am able to access document management, file sharing, team collaboration and workflow automation in one box is what I like most about Box.

Cons

Box for nearly a decade now has never failed to accomplish my needs, especially when it comes to document management.

Review Source

Sahil S.  
Speech Language Pathologist  
Education Management  
Used the software for: 2+ years

### "Box is an amazing product"

July 14, 2026

5.0

Pros

It is most widely used in our district for internal communication documents. It includes the notes page where a document can be live and various groups can be created.

Cons

Sometimes it gets complicated with too many groups. It generally do not allow access outside the district email log in.

Review Source

VR

Verified Reviewer  
Academic  
Education Management  
Used the software for: 2+ years

### "Box--solid product and I recommend"

December 26, 2025

4.0

Pros

It is still very easy to use and to collaborate with others. I feel that my data and files are safe and secure, which is really important.

Cons

Some of the navigation and functionality (both in the app and on the website) is weird. Nothing major, but it does get a bit annoying at times.

Review Source

SK

Sheniga K.  
Education consultant  
Education Management  
Used the software for: 1-2 years

### "Enterprise management with Box"

June 10, 2026

4.0

Overall, Box provides a secure and reliable platform for document management, particularly in environments where compliance and control are important. While there may be some usability challenges, it delivers strong functionality for organisations that prioritise governance and structured file management.

Pros

Box offers strong security and governance features, making it well suited for managing sensitive business documents. File sharing is straightforward, with clear permission controls and audit capabilities. It also supports collaboration through comments, versioning, and integrations with other enterprise tools, helping teams work efficiently across different functions.

Cons

The user interface can feel less intuitive compared to some other cloud storage platforms. Navigation and file organisation may require more effort, particularly for new users. Certain features, such as advanced integrations or automation, may depend on additional configuration or licensing.

Review Source

JG

Jesus G.  
Case Worker  
Mental Health Care  
Used the software for: 1-2 years

### "Sharing made easy"

May 1, 2026

5.0

It is a great tool to use, it helps with sharing files, and have your colleagues collaborate from any part of the world.

Pros

It is very easy to use, has very little setup to move around. The app allows you to store and share files with ease, this makes collaborating with your team easy across whatever platforms you use. I used the free version, it does offer more storage for different pricing, but it is very accessible.

Cons

It can be confusing to use on the first try, it does have a learning curve, but once you get it, it is very useful.

Review Source

Chris O.  
Operations Manager  
Education Management  
Used the software for: 2+ years

### "Excellent sharing tool"

July 10, 2025

4.0

I was not a fully committed google drive user, so I was not resistant to start. I love that it integrates with MS Office (which google does not) so it is native to the work environment. Sharing is solid, and this is important.

Pros

BOX has good sharing, integrates with MS Office tools. Easy to arrange storage and cascading permissions make it easy to safely and appropriately share with staff. Does require some forethought for setting folders and share cascade.

Cons

Can be glitchy and requires consistent updating to continue integration with MS Outlook tools. I don't like that won't remember the previous actions, saving to or whether or not I want to create a box. Sharing experience is good, but not totally native in the same way that Google Drive works. Hard sell on people who are committed to google environment

Switched from

[netfiles Data Room](https://www.capterra.com/p/199584/netfiles-Business/)

Administrators made decision for cost and storage capacity

Review Source

VR

Verified Reviewer  
IT Manager  
Defense & Space  
Used the software for: Less than 6 months

### "Buon prodotto"

April 9, 2026

4.0

Pros

Mi è piaciuta soprattutto la semplicità d’uso: l’interfaccia è intuitiva e permette di caricare, organizzare e condividere file in modo rapido. Apprezzo molto anche la possibilità di collaborare facilmente con altre persone, grazie alle funzioni di condivisione e modifica in tempo reale. Un altro aspetto positivo è l’accessibilità da diversi dispositivi, che rende il lavoro più flessibile. Infine, la sicurezza dei dati e le opzioni di controllo degli accessi mi danno fiducia nell’utilizzo della piattaforma anche per contenuti importanti.

Cons

Tra gli aspetti meno convincenti di Box c’è sicuramente la velocità, che a volte risulta inferiore rispetto ad altre piattaforme, soprattutto con file di grandi dimensioni. Anche la gestione delle cartelle può diventare poco immediata quando la struttura è complessa. Alcune funzionalità avanzate non sono così intuitive e richiedono tempo per essere comprese. Inoltre, rispetto ad altri servizi simili, lo spazio offerto nei piani base può risultare limitato. Infine, l’integrazione con alcune app esterne non è sempre fluida e può creare qualche difficoltà operativa.

Alternatives considered

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing Box

Sembrava più convincente ed intuitivo rispetto al competitor

Review Source

DN

Daniel N.  
Chief Executive Officer  
Semiconductors  
Used the software for: 2+ years

### "Easy to use for content sharing and backup"

September 30, 2025

4.0

The smoothest tool I came across to upload files irrespective of data types. It is syncing quickly and no issue so far with editing documents.

Pros

Allows me to mark specific folders for offline availability, it feels more secure, and data sync is more optimized.

Cons

The web app has room for improvement, the interface isn’t as satisfying but it does the work I need.

Review Source

HL

Hikmet L.  
Medical Assistance Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Medical coordination document sharing."

December 26, 2025

5.0

Box has enabled me to organize and share sensitive medical records, which is essential when making arrangements with providers, partners, and internal teams.

Pros

I prefer to set strict access controls on folders where I am sure that only the appropriate individuals will be able to see or modify medical reports and case files.

Cons

I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners.

Review Source

EKF

Enamul Karim F.  
Team Lead Engineering  
Civil Engineering  
Used the software for: 2+ years

### "Great Document Sharing Software"

November 22, 2025

5.0

My overall experience has been excellent. I’ve used this platform regularly with my clients and have never run into any problems. The workflow is straightforward, the tools are easy to navigate, and the interface is designed with user-friendliness in mind. Its smooth performance and intuitive layout make document sharing and collaboration feel effortless.

Pros

A very convenient and secure solution for managing and submitting professional documents, making workflows smoother and more reliable.

Cons

The system sometimes demands too many permission approvals and authorization processes, reducing efficiency and interrupting smooth work.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing Box

Client prefer this over other. Also this is more secure.

Review Source

VR

Verified Reviewer  
Account Executive  
Legal Services  
Used the software for: 1-2 years

### "Box- Streamline the way you complete e-signatures"

February 12, 2026

5.0

Overall it has streamlined the way me and my team collect e-signature for clients all over. It keeps everything in once centralized spot.

Pros

Box sign is integrated into the system I currently use. I can draft and share the document right from the system and it will track when it was views, opened and signed for audit purposes. Price is great for what it does.

Cons

The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need. I would delete and re-send

Review Source

CP

Carol P.  
Health Educator  
Civic & Social Organization  
Used the software for: 6-12 months

### "Very collaborative software"

January 16, 2026

5.0

Loved it! It really helped since the different organizations I was working with had different software they were using ( i.e. teams, google, etc.). It made it easy to share documents and files regardless of the size of the document.

Pros

I like how I could collaborate with different organizations and the security that it provided. I also liked that you can save large sized files and different formatted files in the BOX. It is also easy to setup and start using.

Cons

If can be hard to feel like everything is organized so user has to put in effort to keep documents and folders organized

Review Source

April V.  
Loan Processor  
Real Estate  
Used the software for: 2+ years

### "Solid, Secure Storage I Use for Work"

December 29, 2025

4.0

Pros

Box has been a reliable place for me to store and share important files, especially for work. I like how easy it is to organize documents, control who can see or edit them, and collaborate without worrying about security. It integrates well with the other tools I already use, which makes day-to-day work smoother.

Cons

The interface isn’t the most intuitive at first and takes some getting used to. Some of the more useful features are locked behind higher-tier plans, and syncing large files can occasionally feel slow.

Review Source

aC

alyssa C.  
manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great document sharing software"

April 16, 2026

4.0

Overall the experience has been very well, I have outside employees that are able to add to the box from any location.

Pros

I like that you can add to it from anywhere. It works well when working with people outside your company to deliver documents to you.

Cons

There is not really anything I do not like about it. It works very well for my company and sharing documents.

Review Source

RS

Rebecca S.  
Owner  
Environmental Services  
Used the software for: 6-12 months

### "Amazing!! Try Box!"

February 25, 2026

5.0

Overall we love using Box and we plan to continuing using box in the near and dar future because of how much it works for us

Pros

Ease of use with amazing customer support and the value for the money is one you cant beat it’s why we use it

Cons

At fist we had some issues with setting uo but whe we spoke to support they explained to u easily hiw to fix the issue

Review Source

EJ

Emily J.  
Operations Manager  
Consumer Services  
Used the software for: 1-2 years

### "Great tool for file sharing and organization."

December 13, 2025

5.0

Box is a great tool, we even use it to deliver content to external teams and love the ease of use and security.

Pros

Great ease of use between team members and even collaborating with other teams. Super easy to share files quickly, even large ones.

Cons

There is a slight learning curve for those who are not digital natives. Older members of our team had a harder time learning this system.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Needed a lore secure way to share files with external teams.

Review Source

David I.  
Executive Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "It has served me well over the years."

January 12, 2026

4.0

I have used this product on and off for several years. I maintain the free account and still have a lot of photos and some files.

Pros

Ease of use on this product is great. I've used in with the APP and online with no major issues. It has allowed easy collaboration between my team and I so that We can access things quickly and easily. Like that I can password protect files.

Cons

Some users have had some issues with accessing if the item is shared to them. This could be a limitation with the devices and not Box's fault.

Review Source

Ginger S.  
Academic Advisor  
Higher Education  
Used the software for: 2+ years

### "Facile and Multi-Faceted Document Management Option"

June 10, 2025

5.0

Pros

Box provides a wide variety of options and services to meet the needs of its clients. From storage capacity, to collaboration, to HIPAA considerations, Box's features effectively streamline file management. I also love Box's versioning. Document recovery or historical review is so easy with Box.

Cons

What I like least about Box is how extensive my "All Files" can get when multiple file or folder owners collaborate with me.

Review Source

VR

Verified Reviewer  
SDR  
Computer Software  
Used the software for: 1-2 years

### "Secure and Scalable File Sharing for Teams"

May 1, 2026

4.0

Pros

Reliable file sharing and secure cloud storage make collaboration straightforward. The interface is clean and integrates well with other tools for seamless workflows.

Cons

Pricing can be relatively high compared to alternatives, especially for smaller teams. Some advanced features require higher-tier plans, which can limit accessibility.

Review Source

MG

Maryjane G.  
Manager  
Utilities  
Used the software for: 2+ years

### "Easy Access Of Data With Box Amazing Software "

June 23, 2025

5.0

Box makes tasks to be easy for me day in day put am even happy i joined Box for they are spectacular.

Pros

Am amazed with Box because it lets me store my contents online and i love how i can access, manage and transfer my contents from anywhere.

Cons

I don't have problems of any kind with this excellent software. I just appreciate them so much for making tasks for me.

Review Source

SN

Sam N.  
Senior Marketing Executive  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Excellent and secure file sharing app"

August 30, 2025

5.0

Pros

I really like the easy to use of Box, it’s a platform that let me daily store or transfer files that are often very heavy, Box allowed us to stay well organized and to get the necessary informations from our partners and colleagues.

Cons

For Box to work well, it’s necessary to have a good Internet connection otherwise it bugs and you have the feeling that the interface is not intuitive.

Review Source

BG

Barry G.  
Instructor  
Construction  
Used the software for: 1-2 years

### "Great File Sharing Product across many different platforms"

March 2, 2026

5.0

My experience using the Box product has always been outstanding. I am impressed with the ability to share large files with numerous people from different organizations without any issues.

Pros

Super easy product that allowed for sharing large files with individuals outside of my organization.

Cons

No features were lacking, however I had some android users who had some minor challenges with the set up.

Review Source

SB

Saleem B.  
Training and Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Generous 10gb of free cloud storage"

November 16, 2025

5.0

Box cloud storage is very easy to use, with file drag and drop and file syncing on multiple devices allowing for collaboration on files by different users.

Pros

Box cloud storage is a good product which provides a generous 10gb of free storage, convenient for personal use to store photos.

Cons

Uploading large files can take a while. Like many cloud storage products, folders on your laptop takes memory and slows down the device.

Review Source

ML

Matthieu L.  
Community Manager  
Higher Education  
Used the software for: 1-2 years

### "I enjoyed using Box "

August 16, 2025

5.0

Box has impacted my daily work a lot in a positive way, I use it to share large sets of data like administrative documents and often photos.

Pros

What I like about Box is that it’s easy to use and installs quickly, plus at the time of installation Box gives you the choice to configure it according to your work. I also appreciate the strong compliance and security measures, especially for managing sensitive documents.

Cons

Sometimes the download speeds are often slow, and its user interface feels a bit outdated to me, I think they should modernize it more.

Review Source

MB

Mark B.  
VP of Sales and Estimating  
Construction  
Used the software for: 1-2 years

### "storage of documents"

January 20, 2026

4.0

Pros

Box is reliable for secure file storage and sharing, especially for contracts, drawings, and project documentation. It keeps everything centralized and accessible.

Cons

Strong permission controls and easy sharing make collaboration straightforward. Searching for older files can sometimes take longer when folders grow large.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.