# Page 31 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 31 - Reviews of Box

## Showing most helpful reviews

Showing 751-775 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abiola A.  
Consumer Relations Analyst  
Consumer Goods  
Used the software for: 2+ years

### "Enable everyone in my organization work as a unit."

July 5, 2018

5.0

Pros

As a user ,I am able to jointly edit documents online simultaneously with multiple other users via Microsoft online. Therefore making it an easy task when collaborating as a group and follow up on notifications ,and I can also lock documents to hinder anyone from accessing them without my permission. During collaboration sessions , I get to see everyone who is working on the same document as myself and what document version was updated by each user. Box is a great addition for organizations who have teams spread across different locations. Box is affordable for teams and organizations , allowing them to gradually upgrade as they grow.

Cons

There have been few occasions when Box just seem to take way too long to open documents for me to view online.

Review Source

Billy A.  
Executive Producer  
Broadcast Media  
Used the software for: 1-2 years

### "Box store, share and sync files in one central location"

May 20, 2022

4.0

File transfer. Real-time file sharing and synchronization.

Pros

Box makes it seamless to store, transfer and sync files on any device.

Cons

I slightly dislike how Box lack offline file synchronization tools.

Review Source

VR

Verified Reviewer  
Student  
Computer & Network Security  
Used the software for: 6-12 months

### "All you must know about Box!!!"

November 24, 2022

5.0

A tried-and-true solution for file synchronization and storage, Box is more concerned with storage than synchronizing. Because it's intended for you to view your files primarily via a browser and treats desktop capability as an add-on, it functions differently than other file syncing services. The enhanced collaboration and integration features of Box may be used in this strategy to benefit enterprises, especially those that operate predominantly in the cloud. However, Box's monthly membership doesn't provide a lot of storage for the price for residential users—the subject of this review. If you mostly save text documents and modest picture files, the free service tier can be a decent choice.

Pros

1\. Adaptive web application that can access files using desktop applications.2. Nearly 1,500 application integrations.3. Assistance with offline synchronization.

Cons

1\. Pricey considering the quantity of storage provided.2. Limited file size.3. Location of desktop syncing app cannot be configured.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reliability was much better for Box.

Review Source

MR

Mary R.  
Guest Experience Associate  
Events Services  
Used the software for: 6-12 months

### "Awesome Document storage"

August 4, 2022

5.0

I enjoyed using this as our storage and collaboration on documents space.

Pros

Easy of access for those who needed it verses those who didn't. Organization of files is also amazingly easy and quick to change.

Cons

Sometimes the amount of drafts cluttered the current version visually.

Review Source

CH

Cathy H.  
space planner  
Education Management  
Used the software for: 2+ years

### "Using Box at the college"

April 22, 2022

5.0

Box has been a wonderful experience. I really like when you have large files you can up load them and then send the link to other people to have the information.

Pros

This software is so easy to use and learn. You can share all contents or just some things. It's great.

Cons

The only thing I don't like is you don't know what files other people have that you might need.

Review Source

VR

Verified Reviewer  
Property Administrator  
Real Estate  
Used the software for: 1-2 years

### "Cheap, Easy and Efficient Cloud Storage"

January 29, 2019

5.0

This has been an excellent cloud storage software. I love the desktop sync feature, in addition to being able to access my account online. As a property manager on several different properties, this has made it easy to ensure that I always have access to the right documents at the right time, no matter where I am at.

Pros

Really easy to use and sync to desktop for remote use. It is also quite cheap for cloud storage. I specifically use it in property management and it allows me to access files for various different properties under different ownership's all in one place. I appreciate that this is the one software I use in my job that can be integrated across all of my properties platforms.

Cons

We had difficultly assigning roles (editor, co-owner, etc) when we initially began using box. Additionally, it was a difficult process to over ride and sync a new box user while transitioning computers between employees. However, once figured out, we did not encounter any further issues.

Review Source

HT

Heidi T.  
Content Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Ideal for Easy & Everyday Collaborations!"

May 23, 2023

5.0

Its been easy - very little IT help ever! Its self explanatory and updates are simple.

Pros

I absolutely love that I can add/edit content and it is all managed within one platform; it's easy to access and work in! Team members can also easily see my edits and add their own with their given permissions.

Cons

There have been times where it is a little slow to load but perhaps it's my size files. Overall, there is not one point that I have been unhappy with.

Review Source

VR

Verified Reviewer  
Engineer  
Oil & Energy  
Used the software for: 2+ years

### "Best Tool for document controller for any industry "

November 27, 2022

4.0

Pros

The easiest tool for document control with good features

Cons

The loading register required for submitting documents is not good feature in this time

Review Source

Yiyu W.  
Graduate Student  
Design  
Used the software for: 2+ years

### "Great product"

June 12, 2020

4.0

I didn't know I need it until I started using it, now I can't work without it.

Pros

I never felt the need for a cloud drive service since I always carried a flash drive with me until some of my courses required us to use Box. I fall in love with Box right away since I started using it. Now I keep all the files I am currently working on in the Box, it allows me to access the latest version of the files anywhere in the world on any device.

Cons

I hope the could add a manual "refresh/download" option for Mac. Now, it does automatically update and it is fairly fast on PC. However, it appears to be much slower on Mac and you can't really tell if it is actually updating, during times when you need a file right away not knowing if the Box is updating is a little frustrating.

Review Source

BS

Brian S.  
Director of IT  
Libraries  
Used the software for: 1-2 years

### "Still a solid product"

December 24, 2025

5.0

Pros

Very intuitive and simple interface to manage as an organization. The tools easily integrate into our existing system.

Cons

There's nothing that I particularly dislike. There are some additional customizations that are only available under higher tiers, but that's to my expected.

Alternatives considered

[Securely Send](https://www.capterra.com/p/210702/Securely-Send/)

Reason for choosing Box

We received a very nice discount for being a non-profit, which made it one of the more affordable options in our situation.

Switched from

[Nextcloud](https://www.capterra.com/p/161572/NextCloud/)

Better encryption options that Nextcloud lacked.

Review Source

Nathan R.  
CEO  
  
Used the software for: 2+ years

### "File storage and collaboration at its best, and now with notes"

May 5, 2018

5.0

having a place in the cloud to store, share, collaborate and for a price that is cheaper than the cometition.

Pros

Box is an extremly good software to store files in the cloud, it also allows for online collaboration, sharing. This is very good for team where all the files can be stored online so everyone in the team can acces, comment, edit and share in real time from any device. It integrates nicely with lots of other software. It comes with a note taking section that allows you to take note and share them or simply store them in a safe place. The price is also cheaper than the cometition.

Cons

The only con is that not everyone knows of this yet. Box is great, it has an amazing price that beats the competition. If more people use it it will be easier to share files.

Review Source

SP

Shelby P.  
COO  
Construction  
Used the software for: 2+ years

### "Great for Cloud Storage and Large Files"

March 28, 2022

5.0

Large files are easy to share and saving documents for remote work.

Pros

This is one of the easiest and most efficient ways to share large files with team members.

Cons

Can be a little difficult for older generations to use.

Review Source

CG

Chyna G.  
musician  
Music  
Used the software for: 1-2 years

### "Box Is Great For Document Storage and Sharing!"

August 18, 2022

5.0

Pros

I am able to use Box with a free account and still get great use out of it! I use Box for mp3 sharing so the files are generally smaller. I haven't had to worry about my storage being full a of yet.

Cons

I will say that the upgrade options do offer relatively low storage upgrades for the price. For $14 per month you can upgrade to the personal pro plan and get 100GB of storage, while a competitors offer closer to 1TB for maybe $10 per month. So it can get a little pricey depending on the size of your files and how many files you need to store.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

I switched because I felt limited in what I was able to store in DropBox. I found myself creating new accounts with different emails to be able to store more stuff and it just got crazy. pLus I wanted to try a newer product.

Review Source

FAP

Fabrice Acheley P.  
Coordonateur adjoint  
Civic & Social Organization  
Used the software for: 1-2 years

### "La productivité et la sécurité de vos données avec Box"

October 10, 2023

4.0

Avec Box, mes déplacements sont limités. Je peux signer plusieurs documents en ligne sans me déplacer. Cela m'aide à gagner du temps. Et les données stockées sont sécurisées

Pros

L'application est facile à utiliser. La fonctionnalité signature en ligne est très intéressante.

Cons

La capacité de stockage est assez limité, avec les grandes enterprises cela pose problème

Review Source

VB

Victor B.  
  
Think Tanks  
Used the software for: 2+ years

### "Best cloud / file storage"

May 7, 2018

5.0

Pros

I'ved used Box, dropbox, OneDrive, and many other cloud based file storage systems for many years. Box is -- hands down -- the best application for three big reasons. The first is that Box has many built in features for SSO, management, archiving, search, and integrations that are very well suited to large scale enterprise implementations to replace client/server file systems. The second is that Box has amazing integrations (pre-built). Some of my favorites are email based notifications and submit (drop in) files via email. Not that I used them for email itself, but they are great to build automation with. The third is Box's API which is super easy to use.

Cons

The one thing I never liked about Box is that when a corp IT team includes someone to have read access (or other access) to a folder, it always shows up. Box should have user features that allow the user to hide content that is shared with with, but which they don't want or need to see. Clearly one of the huge problems of massive file collections is finding the right data. I think their search, sort, and filter technologies could really use a lot of help here.

Review Source

Mark D.  
Director of Operations & Data Management  
Higher Education  
Used the software for: 2+ years

### "Powerful cloud storage solution"

April 16, 2020

5.0

We needed a better collaboration tool across our teams in offices across the country. We freed up space on our network drives and were able to offer better collaboration opportunities. Sharing folders and documents was very simple and intuitive.

Pros

Box is a top shelf cloud storage solution for teams collaborating on projects. It works great for teams that are spread across offices across the globe but it also works well for teams working in the same room. Files and folders can be shared easily. Sharers can assign Editor or Viewer permissions for shared files. Box has literally thousands of integrations, from Google, to Salesforce, to the Microsoft Suite. Allows you to keep the tools that have been more broadly adopted and moved into the Box system. The business version has unlimited storage and users. External users outside your organization can be added and removed as needed based on project requirements.

Cons

Would be nice to have a mechanism to audit or track shared folders and documents. Sync is nice but can be difficult for some users to understand. Users tended to stash docs in their sync folder which could get cluttered.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: I used a free trial

### "Interesting alternative to cloud storage"

November 30, 2020

3.0

During the trial days in which I use this service, my experience with the product has been good and satisfactory. It is a very good alternative to other similar services.

Pros

\- It is an option to take into account compared to other storage solutions in the cloud. - Clean, clear and very easy to use interface. - Ability to use on multiple devices. - Excellent integration with other office automation products.

Cons

\- The version for free accounts is very limited and offers very little storage space compared to other products with the same characteristics.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Review Source

Mandi C.  
Managing Attorney  
Law Practice  
Used the software for: 1-2 years

### "I LOVE Box!"

March 26, 2020

5.0

I switched from DropBox professional to Box a little over a year ago. I am completely in love with it. It is easy to use and, as I understand it, more secure than DropBox. Folders are easy to share and manage, versions are tracked automatically, and it allows for my business name and logo to appear when logging in.

Pros

I really love everything about this product. My favorite feature is that it keeps track of versions automatically. It tells you when something was edited and by who, and allows you to go back to previous versions.

Cons

Sometimes I have trouble syncing it with my PC file structure but I have been able to resolve it any time it was a problem.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

I heard that Box was more secure. But once I tried it I found it to just be an all around better product.

Review Source

Rick P.  
Director  
  
Used the software for: 2+ years

### "Still playing catch up with Dropbox after all these years."

June 26, 2018

3.0

Pros

To be honest, I really don't have any idea who this software is for. After checking the creation date of my earliest file I see that I've been "using" box since 2009, but not really using it, if you know what I mean. I used a sync service to put all my Dropbox files on box, just to be extra safe, because I'm paranoid that way, and then I promptly forgot about it for several months, checked in on it again and saw nothing new to keep me there, while Dropbox kept improving.

Cons

Doesn't do anything that its cloud storage and sharing competitors don't do better. Notes is supposed to compete with Dropbox Paper but it's not even close in features. What's the point of having a Newsletter note if you can't send it anywhere? I really don't understand how they've managed to stay in business all this time. No compelling or unique features. It even looks the same, except for the logomark, after 9 years. That's just weird. You know what else is weird? Being able to create a Google Doc or Excel spreadsheet and all you can do is click a button to open it...in Google Docs or Excel. Seriously, what? Why is box still around?

Review Source

Stefano P.  
Marketing  
Animation  
Used the software for: 1-2 years

### "My experience as a Box user "

January 15, 2023

4.0

Pros

I think initially it is the storage space offered for free by box, 10gb. For some users that would be enough; also you could have an overview of the files that are taking up space without having to search for that option, as it is in a similar application.

Cons

I think what I like least is the price paid for expanding storage. In view of the fact that the direct competition offers more comfortable prices, it would be pertinent to lower it in order to obtain more users.

Review Source

Mayre W.  
Sales Development Representative  
Computer Software  
Used the software for: 6-12 months

### "Basic but does the job."

February 26, 2023

4.0

Box meets the need for external file sharing and does so exceptionally well. I can create a share link and send it to a client directly from the synced folder.

Pros

+User-friendly, simple administration, quick support response.+As long as you have a clear folder/file classification and structure, it's been a terrific approach for us to organize our information.

Cons

\-It is not the best in terms of file search capability.-It should improve the multimedia content playback tools, it is very bland and cumber

Review Source

VR

Verified Reviewer  
Life Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Awesome Document Storage and Sharing"

October 5, 2022

5.0

Pros

I am a remote instructor with a school. All out attendance schedules and such are through/in Box. I had never used it before this school 2 yrs ago. It’s so easy to use! I do not feel overwhelmed by it.

Cons

I can’t say as I have not purchased the storage space nor do I upload many docs to it. With my limited knowledge on that end, it’s been easy to use

Review Source

poonam D.  
Financial Controller  
Information Technology and Services  
Used the software for: 1-2 years

### "It's a absolute gem with live chats to ensure teams complete task on time."

December 6, 2022

5.0

Accelerate our project progress through constant communication.Scheduling for team meeting is very easy with each user getting a mobile or email notifications.Simple and robust with setting all due dates on task with ability to prioritize on most urgent ones.

Pros

Fantastic to allocate resources on task.Schedule for appointment with our teams.Accelerate project through instant messaging and project tracking.

Cons

It's easy to use with little effort.Any user is able to join conversation as long he belongs to the team.

Review Source

Matthew S.  
Lecturer in Spanish  
Higher Education  
Used the software for: 2+ years

### "Collaboration and Cloud Services Made Easy"

February 20, 2019

5.0

My overall experience is great and I use Box daily.

Pros

We use Box at my university and it serves many wonderful features. First, I can store in the cloud all of my work, photos, videos, and other documents so that I can assess them from any computer, phone, or tablet. Using the cloud services in this way, I am able to keep my computer free from unnecessary space so it works faster. Also, being a coordinator and collaboratively working on documents, I am able to use Box edit tools to efficiently organize and edit and share in real time these files. All in all, Box has made my life easier.

Cons

Sometimes the locking feature for editing documents seems to get stuck, but this is a small thing considering the robust functions this service offers.

Review Source

VR

Verified Reviewer  
CISO  
Information Technology and Services  
Used the software for: 2+ years

### "Box"

September 9, 2022

4.0

Pros

It was great product to have your daily business documents securely backed up and stored in the cloud.

Cons

There is absolutely no way to locally transfer files when migrating users to new devices. You have to download from cloud.

Review Source

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