# Page 33 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 33 - Reviews of Box

## Showing most helpful reviews

Showing 801-825 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OS

Orthi S.  
Research Assistant  
Education Management  
Used the software for: 2+ years

### "Box my cloud storage solution"

April 15, 2021

5.0

Overall I am a happy user of Box and I recommend it highly to my friends and family.

Pros

I like the desktop software and the fact that it saves the files offline. Oftentimes, I work during my commute and these features save me from a lot of trouble.

Cons

There is something very weird when I access Box with multiple devices, that it fails to automatically sync between them. It has caused a great deal of trouble for me.

Review Source

VR

Verified Reviewer  
Bioinformatics Programmer  
Information Technology and Services  
Used the software for: 2+ years

### "Box is at the heart of my collaborations with other scientists."

March 4, 2022

5.0

Generally, "Box" has been a blessing! I am able to share files securely with my collaborators and this is very important in today's age.

Pros

I love being able to have online access as well as offline access to my files for backup purposes. This need is very efficiently supported by the box platform.

Cons

The file limit per folder is a challenge. I had an experience where I had to upload some imaging datasets. It contained several files (> the 10000 file limit) and this upload was flagged and unsuccessful and hence had to use some other means.

Review Source

LO

Luke O.  
Sales Dev Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Box.com Review"

September 29, 2023

5.0

Overall, I've used Box.com for over 5 years with our business and it's been a great solution to utilize.

Pros

What I like most about box.com is the fact that it is a HIPAA compliant solution, so we can upload important information and documents without needing to worry. Plus sharing information is super easy.

Cons

Sometimes I wish there were better functionality to work real time on a document and not have so many versions.

Review Source

AM

Abdelhak M.  
accounting  
Accounting  
Used the software for: 2+ years

### "box the best app that you can use "

July 31, 2023

5.0

since I have using the Box app I haven't faced any problems

Pros

I like the box app because its a very easy app and very helpful

Cons

up to my experiences when I'm using the Box app I find it a complete APP

Review Source

VR

Verified Reviewer  
Salesforce Administrator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good Product for Storage"

February 11, 2021

4.0

Overall it works well and the SF integration is easy

Pros

If you don't already have access to google drive or another storage platform Box is a great alternative, sometimes it can be hard to organize because so many people are creating different folders and may be creating duplicates but that issue will exist with any platform, its easy to search in box.

Cons

The issue we encountered was Box folders for each Account/Company we worked with- some people had Salesforce access and used the integration piece, while other people in the company did not have salesforce access so therefore they would create a duplicate folder since they didn't have access to the salesforce piece.

Review Source

VR

Verified Reviewer  
Service Civique  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Box is a very strong and powerful file sharing service"

October 24, 2018

5.0

Pros

Box is fast, easy to understand and to use. You can use it to organize your personal data, to share it with who you want, to create folders for every subject. The shareable links are particularly useful, to be sent in e-mails. Everyone can see and download a Box document if he has access to it: this is far simpler than any of its contestants (Dropbox, Google Drive...). And it is unlimited: you don’t have to worry about the sizes of your documents.

Cons

My co-workers had trouble understanding which documents could be seen by everyone, and which weren’t. Sometimes, there are confidential documents that become accessible to interns or externals, which can become risky. Finally, the main problem is when two people want to modify the same document as the same time: there is no system like Google Docs, allowing 2 people to modify at the same time.

Review Source

AH

Allison H.  
EVP  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "allison lav"

May 17, 2023

4.0

Pros

Ease of all documents for sharing across the company

Cons

If the site went down there was no cloud back up offered

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

There was no back up of the files if the site was down

Review Source

LB

Lucas B.  
Network Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Enabling mobility, collaboration, and delivering that securely."

July 29, 2016

5.0

There are many services if you are looking for a place to dump data. But what makes Box the best, are all the features that they layer on top of that. Collaboration, sync, edit, Office integration, great mobile apps, policies, preview, workflows, automations, and more. At my company we have been able to leverage many of these features to meet specific needs of our end users that we would not have been able to easily meet with our existing resources or traditional platforms. We have been able to really leverage the platform to enable our users to gather data all over the world on almost any platform and then have staff anywhere else in the world act on that data. This has increased our response time tremendously over traditional platforms like email and FTP. Box can really be a tool in your tool chest that can solve many problems.

Pros

The features I have found to be most helpful over other cloud storage platforms are: 1) Collaboration just not that it exists, but it is easy and user friendly. Allowing data that is necessary to be worked on to be brought to the surface 2) Security focus on compliance, encryption, enterprise grade management 3) 3rd Party Integrations allowing for Box to truly be a platform to be used with other software. 4) Mobile apps, very strong and easy to use

Cons

There are still some management features I would like to see improved, giving more control to IT. There is a good bit here, but could use a bit more.

Review Source

Daniel W.  
Business Technology Analyst  
Insurance  
Used the software for: 2+ years

### "Good File Storage"

July 8, 2022

5.0

Very positive, automated folder creation which saves a lot of time

Pros

Easy to set up and modify. SDK can do quite a bit. Sharing works well.

Cons

SDK can't handle some requests so will need to use API which is not a significant problem, will just need a bit more dev work.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing Box

SDK kit was quite useful

Review Source

OAO

Oscar Alejandro O.  
Administrativo  
Food & Beverages  
Used the software for: 6-12 months

### "Tu información en tus manos"

January 18, 2023

5.0

Nos a aportado mayor fluidez.

Pros

El almacenamiento que te otorga, las opciones de almacenamiento.

Cons

Todo excelente a excepción de los temas de configuración, deberían de agregar más opciones

Review Source

Naincy J.  
Human Resource Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Manage Documents with privacy"

December 26, 2022

5.0

Pros

Box has multiple space options and it easily sends the file. It has no any bugs while sharing the file, I can search the files promptly in bulk data, and It has great cloud support. I always recommend this software for a smooth working experience.

Cons

Box has not much many least features which harm customer support. It has some complex features which take time to understand but once you will get that you will rock that.

Review Source

MS

Muhammad S.  
IT Specialist  
Airlines/Aviation  
Used the software for: 1-2 years

### "Easy Access on important docs on move"

March 22, 2026

5.0

Perfect in general usage and can be recommended for all platforms users. Windows OS and IOS and Android

Pros

Storage on the go and access from every device easily and securely. Can setup multiple devices simultaneously

Cons

So far nothing i can describe which can count as Cons. But prices for high capacity storage may effect aomw users

Review Source

VR

Verified Reviewer  
Campaigns Director, Local Progress  
Civic & Social Organization  
Used the software for: 2+ years

### "It's fine, but not sure how it's different from other clouds"

March 26, 2019

4.0

It's fine, i generally like it, but not sure how it's different from other cloud services. I use it for work because our team says that it's more secure. I wish that had more of the functions I mentioned above and then I'd give up my other service without complaint.

Pros

I do like that you can change permissions for different users and that you can make it sync/download a folder to your desktop for easy and quick access. I also like that you can right-click a file name and have it give you a link to share.

Cons

I really dislike that you have to go on the web version to create a new folder. It's time consuming (I mean, not really, but it's inconvenient) to do that when you're in the middle of saving a new file and you're trying to do it efficiently.

Review Source

VR

Verified Reviewer  
Student Employment Coordiator  
Higher Education  
Used the software for: 2+ years

### "Box Review"

January 30, 2019

4.0

My overall experience has been positive as it has helped eliminate a lot of paper documents. Box allows a way to easily access files at the click of a button and it works well most of the time for my office/professional needs.

Pros

The software is allows for ease of saving documents without taking up storage on your hard drive. You can also set it up to where the files can be downloaded to an online format if preferred. Multiple folders can be added to separate documents and you're able to share access and editing privileges with multiple people as well and you can limit permissions and access as needed.

Cons

The software can sometimes have glitches that randomly delete information or sometimes the autosave option doesn't work correctly.

Review Source

Kim M.  
Clinical Research Consultant  
Pharmaceuticals  
Used the software for: 2+ years

### "BOX - secure way to store your documents"

April 28, 2022

4.0

From the time we started to when we had it set up was a quick timeline. It is working out very well for the team.

Pros

The learning curve was short. I was able to learn how to set this up efficiently. I like seeing who has been in the files by seeing the metadata. I like it better than DropBox for storing documents.

Cons

I was disappointed that my previous Box login kept taking over with my usual email. I had to use a different email to be able to get into the new Box set-up. It was strange.

Reason for choosing Box

It seemed more secure and user friendly.

Review Source

Kelsey B.  
Paralegal  
Computer & Network Security  
Used the software for: 2+ years

### "Expensive, but better than the alternative"

November 14, 2018

5.0

Our company used Box to host our contracts repository.

Pros

Box is more intuitive than some other cloud file storage solutions (the file trees and search functions make sense to most people). It also has all the features you'd expect: native file tree integration, online portal, cloud storage, etc.

Cons

Box is a fairly expensive solution for what it offers, which overall is pretty simple. We also had some strange issues with viewing items in browser. We panicked when it looked like the files were corrupted, but they could be downloaded safely--it was just an issue with how Box displayed them. It wasn't specific to a folder or file type, just a rogue issue we could never successfully troubleshoot.

Review Source

DJ

Deepak J.  
Data Manager  
Research  
Used the software for: 2+ years

### "Secure and Versatile Cloud Storage with Box"

February 19, 2023

5.0

Pros

Box provides a range of powerful tools and features for secure, efficient, and collaborative file storage and management.

Cons

Some users may find that Box's pricing is relatively high compared to other cloud storage services, particularly for the higher-tier plans with more storage and advanced features. Box may not be the ideal solution for individual users or smaller teams, as it is designed more for enterprise-level collaboration and file management.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[pCloud Business](https://www.capterra.com/p/161573/pCloud-Business/)

Review Source

VR

Verified Reviewer  
Operations Manager  
Telecommunications  
Used the software for: 6-12 months

### "File Sharing Made Easy"

December 7, 2022

5.0

I think box was a very effective tool in making sure files are shared securely and accessed easily especially for people that works remotely or is part of 2 different departments.

Pros

Fast File Sharing and Collaboration options

Cons

I like everything with box at the time since it was not expensive, and it made collaboration remotely much smoother

Review Source

Gabor T.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Easiest to use file sharing software"

June 10, 2022

5.0

Used it many times and it was super easy. Worked all the time.

Pros

Very easy to integrate with email client to send large files and to otherwise share files.

Cons

No data if the files are encrypted or not.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing Box

Box was the simplest to use and integrate with the email client.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Dropbox is expensive and not as stable as Box, also more compliacated.

Review Source

sP

samantha P.  
Patient Access  
Hospital & Health Care  
Used the software for: 1-2 years

### "Box is the best for offices"

January 4, 2022

5.0

I have a great experience working with the box. It's a great software to work with and i definitely recommend it to my peers.

Pros

I like how organized the box is. It keeps you proactive.

Cons

I wish it was more customizable with certain edits but overall it is a great software.

Review Source

Mathew W.  
Executive Vice President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Box is the most secured and intuitive cloud storage solution. "

September 12, 2019

5.0

Box offers the most dynamic features and versatile options to keep the data secured within the drive. We can easily implement this drive in our professional life to improve the overall productivity in our organization.

Pros

Box is an essential tool for professionals that provides the most executive services. We are at ease to share content with our fellow colleagues and employees. We can also keep a long term backup of our files and content. Box is the most efficient service with reliable working 24/7.

Cons

I have experienced few issues in using its mobile application which is a bit rough to use due to difficulty in sorting the files within the drive. I have also faced few troubles in logging in to my account from remote locations.

Review Source

Jessi B.  
Creative Director  
Design  
Used the software for: 2+ years

### "Solid Option for Online storage"

November 11, 2020

5.0

It has been great using box. I have had it for years and use it from time to time. I mostly upload to it and leave it there for backup.

Pros

The best part of BOX is that they have an unlimited plan. Most companies are doing away with the unlimitted plan which is a real bummer. Apart from that, they are like the other online storage systems. It works great and the UI is very intuitive.

Cons

The Free plan has a very small file size limit. As such, you cant upload just any file. That is a bummer.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing Box

When I started using box, they had a great plan. Like most companies, those plans evolved and now almost everyone is competititve. It is still a solid choice.

Review Source

Alvin K.  
Network Engineer  
Government Administration  
Used the software for: 1-2 years

### "Massively great with secure storage for files and documents."

December 28, 2022

4.0

Create a shared folders for easier access of team documents more faster.Simple and secure with cloud storage of our files.Impressive customer service and accepts all kinds of file types.

Pros

Cloud storage of all our invoices which are securely stored.Exquisitely efficient with customer service.Fantastic with content editing.Simple and easy to create an account.

Cons

It's an exquisite with content editing and updates.Reliable with secure storage of all types of files and documents.

Review Source

Sefayet U.  
Civil engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Great document storage and secure document sharing to team member"

April 25, 2021

4.0

With awesome interface, easier use option, mobile friendly app, I can access from anywhere. and share my document to anyone. Large files can be share with ease, In my opinion Box is very organized and their support provides very quick response

Pros

To store Large file, Box provide full support. Box can easily store large file, i can easily share that files to team member. As a Civil engineer my job was to follow drawing of building and need to share that to my whole team, requires secure sharing platform with good storage capacity. Box fulfill my criteria. their mobile version gives me good pace in my job sector.

Cons

I feel like some time, some document takes extra time to display. preview option also have same kind of problem.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

After switching my company, new company provides Box access, that's why i need to switch from Dropbox. Dropbox have easy interface than Box but, I did not need that much to expertise.

Review Source

Aldo M.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "The backup we all need in case our device is stolen or lost."

February 12, 2023

5.0

I am satisfied with the feature I use, it is easy to maintain and cheap.

Pros

That it has an adequate amount of space, is it easy to configure and every update is automatic.

Cons

It could have a better user interface and be prettier.

Review Source

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