# Page 41 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 41 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 41 - Reviews of Box

## Showing most helpful reviews

Showing 1001-1025 of 5632 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

Desiree W.  
NA  
Internet  
Used the software for: Less than 6 months

### "Great Product / Slightly Too Pricey for Individuals"

March 15, 2020

4.0

Overall, I like Box. Better than Dropbox....maybe even better than pCloud as their UI is a bit dated and odd?...

Pros

It does offer 10GB of storage for free versus Dropbox only offering 2GB for free.

Cons

The only next option is the 100GB plan and it's $10 a month whereas Google One offer the same 100GB plan for only $1.99 a month. Now, I realize the better security and privacy potentially offered with Box versus a "big brother" such as Google is what could warrant an increased price. However, I'm not sure it needs to increase that much. Plus, it's confusing how they have an indicudual pro plan for $10 a month and 100GB and then a starter business plan with the same storage for $5 a month. I don't understand that and I think things should be more clear and make more sense. Also, I'm having issues with Box Sync not working on my laptop. It just won't sync anymore other than the initial sync. I didn't feel like messing with it or dealing with customer service so I just uninstalled it from my laptop.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing Box

Well, I'm using Box in conjunction with Google and pCloud. I'm still trying to decide for sure which of the two (Box or pCloud) I will permanently use to transfer ALL of my data (pics and files) away from Google Drive and Google One onto one of these two platforms. pCloud does offer a huge storage option for a very good price so Box may want to look at that. They also offer security and privacy so I would think they are a very viable competitor to Box.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Dropbox just didn't offer enough storage.

Review Source

AL

Alessandro L.  
Militare  
Defense & Space  
Used the software for: 2+ years

### "Il migliore "

February 1, 2023

5.0

Pros

Professionale e immediato come utilizzo, perfino più facile usarlo da mobile che da fisso

Cons

Complicato entrare nella suite di amministrazione da smartphone, ma una volta capito come si fa è tutto in discesa

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Review Source

VR

Verified Reviewer  
Web Designer  
Computer Software  
Used the software for: 6-12 months

### "Review of Box"

December 16, 2021

4.0

Overall, I think Box is not bad, but there is a lot of competitions in the field of cloud storages. The main reason I keep using Box is that it shows email encryption and secure file sharing.

Pros

Box is similar to Dropbox in terms of features and managements. There are many paid options. For me personally, I like the feature that it performs collaboration seamless, I can check or change documents any time. There are some obvious advantages, like Box offers a 14-day trail, has a simple content sharing management, and decreases the need of emails. As a cloud software, I am able to access my documents/ photos, videos, etc. online anywhere by just connecting to the internet. The storage backup is good, too. Box can recognize different types of files.

Cons

If I compare Box to the products of Apple, Microsoft, Google and Dropbox, then it is not significantly pleasant when you discuss the amount of storage. The file size is limited if syncing to the cloud server. Also, I had this problem sometimes that only part of the file was uploaded, which caused me to double check files after the backup.

Review Source

Murad O.  
Reliability Engineer  
Medical Devices  
Used the software for: 2+ years

### "Box sync"

June 19, 2020

4.0

I'm working with Box over 2 years for file sharing and hosting. Overall i satisfied with this tool.

Pros

Easy to sync things from server and locally by the Box sync tool. Generally, other plugins could be added and used. The Sync action doesn't taking a lot of time (depends on the folder/amount of files to be synced). The sync can be implemented on a main folder or partially (on some of its content)

Cons

Box sync doesn't work on older Windows OS versions and should be supported. many times, I encounter with startup and connection errors.

Review Source

GG

Gowshik G.  
Financial Specialist  
Investment Banking  
Used the software for: 6-12 months

### "Box Review"

January 2, 2023

5.0

Nowadays I'm very used to this box cloud storage. Previously I was saving all our client level reports in shared drive, by mistake some file might be deleted by any of the user. So we are missing with the reports during audit. To retrieve that data we need to work for hours. Once this box came into existence, we can easily track all the activities (i.e) Deletion, edit of reports. If it is deleted also, we can easily get that file back as it is a cloud data base. That way Box helps me personally a lot. Thanks!!

Pros

I liked the security service that is given for the file saved on the cloud data base. File encryption is awesome!!! Easy to afford. Easy to access the file saved on the Box.

Cons

Instead of 10GB free storage, they can increase the free storage space. Every day, I need to login the box after login the Citrix. So its waste of time. They can automate the login, which will save some time.

Review Source

VR

Verified Reviewer  
Academic Instructor  
Higher Education  
Used the software for: 1-2 years

### "Great way to share"

September 19, 2019

5.0

This allows the lectures to share the files just my one click and with every other document we share this gives a link such that other people also can access and edit them. Not only that the features available in this software are very easy to use.

Pros

The BOX software is been using in our university with only the lectures. This is used as a shared drive in my university to share confidential files so this software does this job more securely without exposing these critical documents to other non-academic parties.

Cons

Some features in this software are confusing to some people, thus making it hard to work with it. Ot is better if this had a method to access the data online without going to the website and accessing them.

Review Source

VR

Verified Reviewer  
Technical Architect  
  
Used the software for: 6-12 months

### "Good file-sharing / collaboration software"

June 16, 2018

5.0

Pros

I used Box at a recent project as required by the customer, and found it pretty good for its purpose. Box is in a crowded space, with competition from the usual suspects (Dropbox, Google Drive, MS Onedrive and even Mega), but for all intents and purpose. If your organisation has already committed to it, then it is very good as unlike its competitors, it offers unlimited storage which can be boon these days with many companies being attracted to Box solely because of this key feature.

Cons

Box generally works well similar to its competitors, however if there is one negative it is such that the maximum file size is limited to 5GB, which is already quite a large limit which most companies that use Box shouldn't surpass (think typical collaboration documents (Word documents, spreadsheets, presentation/slides).

Review Source

AA

Ayman A.  
Soupervisor  
Telecommunications  
Used the software for: 1-2 years

### "The program is more than wonderful"

December 9, 2022

5.0

Easy to use and I can share my projects with my team members, and the benefits that accrue to me is saving time and effort because it is simple

Pros

The box program is a secure, powerful and easy-to-use ECM content management system, and it has been chosen as a leading company by all industry companies. Through the program, you can easily share projects and discuss them with your team members. You can also install it on mobile devices, windows or Mac, you can work on it From anywhere, and the box company has many places in Europe and Asia

Cons

\_ The price of paid spaces is very expensive in view of similar programs.\_ The space should be less than 10G

Review Source

Celexsy A.  
Event Marcom and Audience Engagement  
Marketing and Advertising  
Used the software for: 2+ years

### "EASY "

October 31, 2019

5.0

I like this more than Dropbox. It is more secure, (It requires additional pin from my phone to make sure it's me).

Pros

I use Box for quick uploading and sharing of documents with teams and graphic designers. I am able to manage this from my phone or laptop.

Cons

It's sometimes slow on hotpot, but great on wifi. Creating folders is easier on the desktop version but that is not a big deal.

Review Source

HS

Hiral S.  
Senior Information Systems Analyst  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good Document Management Tool"

December 6, 2021

5.0

Overall it is a good product and it save company resources and time.

Pros

Box is easy to use, we can transfer files easily from any device to Box. The app has easy File Sync option as well, where we do not need to upload files to Box but syncing is automated. The security is also good. You can add or remove people accessing the file.

Cons

I do not see it as a collaborative tool and the price is little more than Google Drive. But those were not show stopper for us. Box met our requirement for Document and Content management.

Review Source

HJ

Harish J.  
Business Development Manager  
Consumer Goods  
Used the software for: 1-2 years

### "No cloud storage application is more secure and cost-effective as Box."

August 7, 2018

5.0

Pros

It is more secure than other cloud storage applications. Irrespective of the mobile device or operating system you use, the application syncs well with all of them. We get the entire control to decide ‘who can access what’. We get all the previous versions of a document. We can create folders and subfolders to organize our information. The searchability function is very powerful. You can even invite outside members to view a file by just sending them a link. Provides an ample number of integrations with other tools like the sales force, Microsoft office. The reporting features are great. You can easily track and find any document or blueprint of service operation from any device.

Cons

We don’t have much of negatives to right down here, but still, an improvement in the default settings would be awesome. The document viewer feature needs upgradation. Unavailability of features in the admin console is another pitfall. Even though reporting features are great if they could provide some advanced unique features that would be awesome!

Review Source

LB

Luca B.  
Docente  
Primary/Secondary Education  
Used the software for: 2+ years

### "Box, archiviazione e modifica documenti"

January 21, 2023

4.0

Ottima nell'uso quotidiano. Non ho ancora capito, però, come effettuare la migrazione dei dati tra dispositivi

Pros

Facile istallazione, spazio notevole, semplicità di uso da mobile, organizzazione dei documenti

Cons

Se si hanno due dispositivi (portatile e fisso), si rischia di fare confusione tra la sincronizzazione dei dati col rischio di cancellare qualcosa per sbaglio

Review Source

Dan H.  
Web Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great file-syncing and -sharing app, but it's starting to exceed its britches a bit."

May 8, 2018

5.0

Pros

As far as sync goes, Box is the greatest. With the only unlimited storage option currently available on the market, it's great if you need to store lots of files, large files, or both. The sync app runs in the background automatically, and works across OSes without complaint.

Cons

I understand that companies need to grow and not stagnate, but Box is trying to chase everyone else by becoming a full-service business application suite. It's great at sync. It's not great at much else. Stay in your lane.

Review Source

Keerthi P.  
Technology Lead ( Infosys)  
Pharmaceuticals  
Used the software for: 1-2 years

### "Cheap Alternative Cloud Storage"

September 29, 2018

5.0

Best longterm storage solution and collaborate with external users

Pros

Our org had mandated to move towards increased box usage due to storage and utility requirements, and box seems to have got the best bang for the buck. We ge unlimited storage, file permission management, share with internal and external users. We also have very finer security control, excellent search options, and even preview tools. There is an integration with local desktop tool that automatically synchronizes the documents from local drive to box and viceversa.

Cons

It would have been helpful to have more integration with office products or an API to easily access or integrate with other tools.

Review Source

YW

Yaxi W.  
Product manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Intuitive easy to use document mgmt product "

September 14, 2020

4.0

In general a great tool for managing and sharing assets with colleagues. Assets are easily searchable and it’s easy to set usage restrictions as needed.

Pros

The product is easy to use and all your assets are easily searchable. Pretty standard document Manager /dam product. My favorite feature within the product is the box notes feature which allows you to easily start a note and collaborate within it with many other users simultaneously - think google docs.

Cons

Not many cons, main issue I can think of is that sometimes the the share links stop working because there is an auto-expiration date set and I don’t remember to change it to never expire or a user leaves the company and some of the old docs become inaccessible.

Review Source

VR

Verified Reviewer  
Sr Manager, paid media & social media strategy  
Real Estate  
Used the software for: 1-2 years

### "Easy to use document storage"

May 12, 2021

4.0

Box was the first cloud document sharing tool our company onboarded. It was easy to use and relatively intuitive for employees to learn.

Pros

Box is easy to upload and share documents. Users can easily access documents and share access levels depending on settings.

Cons

It is difficult to share documents with outside vendors (if necessary) and can be difficult to share with users who do not have the same access settings.

Review Source

VR

Verified Reviewer  
Programmatic Planner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Sobre Box"

February 14, 2023

5.0

Box es una plataforma de gestión de documentos, activos y contenidos... Subir carpetas o documentos desde tu ordena es muy sencillo y lo mas importante, los links no caducan.

Pros

la organización y facilidad para subir los documentos

Cons

El uso del buscador no es tan exacto...

Review Source

BV

Brian V.  
Entrepreneur  
Internet  
Used the software for: 2+ years

### "Box review- My honest take"

January 23, 2023

4.0

Best cloud storage company out there.

Pros

File management and the fact that I'm never restricted on which files to upload.

Cons

The user interface is getting aged a bit.

Review Source

CM

Chethan M.  
Technology Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Review of Box web based document management system used within organization for editing and storage."

July 8, 2018

4.0

Pros

This is a easy to use web based system for storing documents. This online tool can be used across the organization for editing, Storage and Sharing the documents. Retrieval of stored documents is also comparatively simpler with its better search functionalities. Box provides most of the Document management System features like Versioning, Metadata, Download, Access control and many others. Box also allows to view most document formats directly with its improved viewer. Online editing or Sync up is also great feature where it allows one to directly edit the documents from their desktop with the Box desktop plugin installed and sync up online.

Cons

Box has most of the great features that any organization requires for their employees to quickly store and share documents. However, The Box document viewer is still need to improved as sometimes it does not opens up a document due to various reasons and also limitation for selected doc formats. The Access Control feature also needs improvement or may be available in some versions.

Review Source

WM

Will M.  
DBA  
Hospitality  
Used the software for: 2+ years

### "Storage At Its Best ….."

September 6, 2022

4.0

This product does exactly what we purchased it to do; A pure life-saver in disguise….

Pros

Ease of setup and installation made this a ‘Worth-While’ Investment …..

Cons

Security is always an issue that have to be a matter of concern for any Administrator …..

Alternatives considered

[AWS Config](https://www.capterra.com/p/205398/AWS-Config/)

Reason for choosing Box

Pricing and ease of installation….

Review Source

VR

Verified Reviewer  
IT Director  
  
Used the software for: 1-2 years

### "Definitely on par with OneDrive and DropBox..."

May 10, 2018

5.0

Pros

They pretty much knocked it out of the park here. All the features of DropBox with better pricing scheme. Well worth the cost. I am currently using the free plat the moment as I transitioned a lot of my files to another service due to a large amount of data. However as I grow the other types of documents I am sure I will go back to paying again...

Cons

Not really anything I can say negative about it. Occasionally it take longer that it should to sync a file to one of the other computers in the office. It could take 2 or 3 minutes at times even though its showing up on the server and on the original computer. But other than that nothing bad to say.

Review Source

Vicente Jose R.  
Big Data Engineer  
Retail  
Used the software for: 6-12 months

### "Useful tool to share and edit documents"

March 27, 2021

4.0

In general, I think Box is very useful. It works like dropbox but it seems that sharing documents is much easier. Also, you can give different permissions to different people, so the granularity of the permissions is high. It being integrated with Word and PowerPoint is great when you are working together with a colleague on getting a presentation or a piece of documentation ready

Pros

It is easy to use and allows you to share documents with your colleagues. Also, you can edit these documents live online so it is useful when getting documentation or a presentation ready. It is integrated with word and powerpoint so modifying these types of documents is very straight-forward.

Cons

When sharing documents with other organizations, things get messy and it is not clear (at least for me and other colleagues) how to do it properly. We usually end up trying different set-ups until we find a way to share those documents.

Review Source

AB

Albert B.  
Team Lead  
Information Technology and Services  
Used the software for: 2+ years

### "User Friendly File Sharing App"

July 5, 2022

4.0

I'm happy using this app and it is faster to upload and share files using this.

Pros

It allows me and the end client to share files, organize folders and edit files without hassle.

Cons

Well, the allowable storage size but it's fine if you only need to file share.

Review Source

Mohammad Sami U.  
Senior Software Developer  
Computer Software  
Used the software for: 2+ years

### "Update on review!"

April 1, 2022

5.0

Pros

I am using Box for about 10+ years now, and I can say that this is the best cloud service out there, and recently I tried to create a custom client to upload/download files to my box account, the documentation, APIs and SDK were helpful and simple enough to get started

Cons

Still after 10 years of usage, there is nothing I can say bad about it!

Review Source

BS

Brett S.  
Owner  
Media Production  
Used the software for: 2+ years

### "Reliable collaboration in the Cloud"

March 13, 2018

4.0

I'm a fan! So the pros outweigh the cons, and Box seems to always be active working toward improving their product. I've implemented Box Business/Enterprise for three companies, and users definitely benefited from the collaborative system, even when using only the base features.

Pros

The Box platform works, and does what it says it will do. Live online training is especially helpful for bringing on new users, and there are numerous pre-recorded tutorials and white papers. No excuses for users to not understand how the platform works. System is flexible for businesses needing to meet international security, medical compliance, etc.

Cons

Navigating all admin options can be a little daunting. The default settings are probably 'right' for Enterprise users, but for a small business I had to invest a little time with tech support to get the settings right so that my users couldn't make changes that affected the monthly cost. The Box business (from their sales, support, features) are strongly designed for large customers, not for a freelancer working with clients (examples: minimum 3 users, automated 'Relay' workflows Enterprise only.)

Review Source

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