# Page 5 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Box the right File Sharing solution for you? Explore 5631 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5631)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 5 - Reviews of Box

## Showing most helpful reviews

Showing 101-125 of 5631 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AI

Anna I.  
Executive Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "Simple and Smooth Sharing with Box"

May 4, 2025

5.0

Box was a new software used to share documents between a design team and our company. It was a great additional asset that complimented Google Drive sharing!

Pros

Box made document sharing very easy and accessible despite different users having different Mac and Microsoft softwares on their individual computers.

Cons

I did not like how plain the interface was. Visually, Box is unappealing. However, this is just a matter of opinion and did not affect functionality in the least.

Review Source

TM

Tina M.  
Installation Manager  
Construction  
Used the software for: 2+ years

### "Box is the Bomb!"

April 3, 2025

5.0

I think its great!! Very user friendly and easy to use.

Pros

I've used it in my personal life and it was awesome to use professionally now too.

Cons

Not really anything I didnt like, other than it going a littel slow.

Review Source

SR

Simonetta R.  
Titolare  
Individual & Family Services  
Used the software for: 6-12 months

### "Piattaforma di condivisione dei documenti con tante funzionalita "

December 13, 2025

5.0

Nel complesso direi buona. Abbiamo affiancato altri strumenti per gestire al meglio l’archiviazione dei prodotti

Pros

La facilità di archiviazione e condivisione dei file molto utile e funzionale e mi permette di condividere in maniera facile

Cons

Negli ultimi anni sta diventando un po’ dispersivo con le tantissime funzionalità, che da un lato sono molto utili, dall’altra mi mandano un po’ in tilt

Review Source

JM

Jason M.  
Graphic Designer  
Design  
Used the software for: 1-2 years

### "Best Cloud Storage "

January 6, 2025

5.0

Box has been an excellent online storage solution that fits my needs perfectly. I’m really impressed with its performance and how affordable it is

Pros

The pricing is very competitive compared to other storage options, which is a big plus

Cons

I haven’t had any significant issues with Box. It’s a stable, reliable, and user-friendly platform that does exactly what it promises

Review Source

CP

Chris P.  
Website Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Better then most online storge services (free account). "

December 2, 2024

4.0

The share option is much better than other services.

Pros

The interface is very user friendly , on desktop and mobile.

Cons

The storge space on a free account is a bit low compared to other online storge services.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

More store for the price. Well, the enterprise account.

Review Source

SO

Steven O.  
Accountant  
Marketing and Advertising  
Used the software for: 2+ years

### "Box is amazing "

November 21, 2024

5.0

It offers free storage and it’s content is easily shareable.

Pros

I like how secure and convenient it is for storing and sharing files online.

Cons

It makes everything we do easy, organized and quick to share so nothing to dislike.

Review Source

VR

Verified Reviewer  
People Partner  
Internet  
Used the software for: 1-2 years

### "Great cloud solution!"

December 4, 2024

4.0

Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to use, seamless sharing of files, and seamless integrations with Microsoft Office and Google Workspace make it extremely efficient in workflows for any team. Its enterprise-grade security and version control are highlights in this application to ensure data safety and consistency. However, it could improve in various ways: offline functionality, reliability of desktop syncs, and some may find the pricing a bit steep for smaller teams. Although advanced features have a learning curve, Box does the core features right. In general, Box is a great choice for a business that values collaboration and security.

Pros

Easy access to files through different devices and users Works as a repository for all your files Very intuitive to use Easy to track changes and restore previous versions, which helps maintain consistency Integrates with Microsoft Office, Google Workspace, and Slack

Cons

It is a bit inconvenient when working in areas with limited internet connectivity The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan The desktop sync application can occasionally be unreliable at least on Mac users

Review Source

LF

Lana F.  
Electrical Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Lovely and works perfectly with files and documents storage."

December 9, 2024

5.0

Marvelous to securely keep all my files and documents in the cloud. Great for access anywhere from ant device.

Pros

Marvelously brilliant with secure keeping of files and documents in the cloud.

Cons

Marvelous for it's device synchronization.

Review Source

LL

Leah L.  
Study Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Box Review by a Study Coordinator"

December 9, 2024

5.0

I use Box on a daily basis as a study coordinator to share and work on documents with sponsors based in many different locations throughout the US.

Pros

The ability to share and collaborate on documents through a cloud-based platform. Allows you to work with people all over the country.

Cons

We have had a few issues with organization, but that is mostly user error.

Review Source

DH

Desmond H.  
PM  
Education Management  
Used the software for: 2+ years

### "Good! Cheaper Alternative "

April 26, 2025

5.0

Pros

Great storage of small and large documents alike. The feature for signature also works really well. Overall an easy to use platform.

Cons

Working between agencies, sometimes the boxes have security issues so you may need your IT department to figure out how to access other party's Box accounts. I would use Box if my priority is online storage rather than signatures.

Review Source

JS

Julia S.  
Director of Training  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to Naviagate, Easy to Share"

October 21, 2024

4.0

I am very happy with the functionality, and how easy it out to create custom access and share links. The search feature also works well when you are looking for specific documents.

Pros

I like how easy it is to customize and share files with specific parties. I like how customizable the layouts and folders are.

Cons

I wish there was real time editing inside the tab you are viewing, same as Teams, Dropbox or Google Drive. I have oft had to teach people that they need to open the view only file in the "online" version and edit there.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Box

Workflow with related products for seamless transition

Review Source

SB

Sunil B.  
Connect Partner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A multi-feature app to sign and store documents!"

June 6, 2025

4.0

Have been using it both professionally and personally and a great tool to retrieve cloud stored documents in a flash to sign without worrying about other things…

Pros

Not just the document signing feature but also a cloud storage with seamless integration with various other applications is a plus point!

Cons

Pricing can be definitely looked into to be as competitive as possible with the rest of the available options in the market!

Review Source

JS

Jon S.  
Sales Manager  
Telecommunications  
Used the software for: 6-12 months

### "Capabilities in management"

April 21, 2025

4.0

Pros

I use Box for sending large files whether it's here at the office or external. For people used to systems like Google Drive, this program will no doubt change their lives.

Cons

I dislike why some files are duplicated without any reason, and I would like to be notified of this.

Review Source

OK

Omar K.  
Fulfillment specialist  
Broadcast Media  
Used the software for: 6-12 months

### "Excellent Box "

December 20, 2024

5.0

Overall the box platform is great for using in a controlled business environment and allows an organization to monitor important files and give access and permission to its employees as required.

Pros

Box is an amazing file uploading platform. Loved the ability to limit accessibility permissions to employees based on what they need to use. It has live updating and syncing and allows user to see who accessed the file last.

Cons

I found the search field to have a slight lag when loading but this could be because we have a vast amount of data loaded,but other than that it’s super beneficial and accessible.

Review Source

JK

Jude K.  
Business advertiser  
Marketing and Advertising  
Used the software for: 6-12 months

### "Software review "

March 26, 2025

4.0

Good security as it offers zero-trust security controls, including device trust and application controls, to protect against unauthorized access.

Pros

Layout was easy to navigate for theost part

Cons

There's an inefficient notification system, difficulties with integration and file sharing, limitations on file size, and a user interface that can feel dated sometimes.

Review Source

LB

Lyna B.  
Project Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Box Helps Us Connect!"

July 16, 2025

5.0

Pros

Box helps me connect with external teams when there are larger files that need to be shared. Box enables me to connect and work collaboratively with other teams.

Cons

Box's UI is not partucular the cleanest, however it is intutive to use and functions properly and as expected.

Review Source

LS

Leo S.  
Media Planner  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy sharing"

March 24, 2025

4.0

Good, reliable platform we use to share large files with clients that can't accept large files from certain places

Pros

SImple interface, easy to share files, lots of storage

Cons

Sometimes when copying and pasting links, the document path gets lost

Review Source

DO

Daniel O.  
Postdoctoral researcher  
Higher Education  
Used the software for: 2+ years

### "Box review"

April 28, 2025

4.0

I have use it for several years and it is a simple straightforward online storage tool.

Pros

It is very userfriendly and it has good documentation tools.

Cons

It has a limit of size for some files which sometimes could be bigger.

Review Source

NS

Nova S.  
Commerce Investment Associate  
Marketing and Advertising  
Used the software for: 6-12 months

### "Partner of box user"

December 7, 2024

4.0

Overall my experience with box was good! After realizing I had to make an account I didn't have any other issues. box perfectly allowed me to upload the large files that I needed to share with my partner.

Pros

I currently use box in the capacity of having a free account and uploading files as one of my partners requires us to upload our shared files to it. I like the fact that any person can make a free account to upload files and I like how intuitive the interface is (New+, Copy Shared Link, Share, etc.)

Cons

It took a while for me to realize how to upload files. This is because my company does not use box but we have partners that require us to send files with it. It took me a while to realize that I could make a free account to upload files rather than it being an issue with the folder's sharing settings.

Review Source

TM

Tim M.  
owner  
Construction  
Used the software for: 6-12 months

### "Box has the files"

June 4, 2025

5.0

Pros

We puts drawing, contracts and photos on Bo x. Easy to checks froms phones or tablet when on sites .

Cons

If file is big, upload is slows. Also hard to finds file if names is not right or folders get messys.

Review Source

KL

Karine L.  
Agent immobilier  
Real Estate  
Used the software for: 2+ years

### "une plateforme vraiment géniale"

November 28, 2024

5.0

Pros

Box est une plateforme vraiment géniale pour gérer tous mes documents immobiliers. J'adore le fait de pouvoir tout centraliser au même endroit : les photos des biens, les promesses de vente, les diagnostics, les mandats... C'est super pratique pour y accéder de n'importe où, que ce soit sur mon ordinateur au bureau ou sur mon téléphone pendant les visites.

Cons

Pour être honnête, je n'en vois pas vraiment ! Box est simple à utiliser, sécurisé et offre toutes les fonctionnalités dont j'ai besoin dans mon travail.

Review Source

DG

Derek G.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Perfect for cloud document sharing"

April 8, 2025

5.0

Box is our daily document management tool because of its accessibility

Pros

Easy to use that enhance team collaboration

Cons

The pricing structure for small teams is a significant drawback and requires substantial budget allocation

Review Source

Melanie M.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Better than the rest"

September 10, 2024

5.0

Came for the file storage. Staying for the wide array of features to edit, collaborate, protect, and organize my work.

Pros

Besides being a file sharing and storage software, it excels where other software does not even come close. I like the features to edit docs and files. The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box. I just feel like my files and my data are taken care of when I use this service.

Cons

There is no beating around the bush here: box is expensive. But also... lots of storage services are these days. The free version does not get you very far. I think it's the same space Google Drive gives you, but again, the features within box cannot be found elsewhere.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Looking for more features and storage capabilities

Review Source

KS

Kyle S.  
AV Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "Box Review from AV Technician"

December 14, 2024

4.0

Box has been essential in my job. I use box all day everyday for my job to pull project files.

Pros

The desktop app and search functionality.

Cons

Sometimes files take a while to sync to other users once uploaded.

Review Source

KS

Karthika S.  
Senior data analyst  
Banking  
Used the software for: 2+ years

### "Easy tool for document management "

November 30, 2024

4.0

Pros

Easy for collaboration and document management

Cons

Box keynote does not even have find and replace option which is hectic.

Review Source

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