# Page 51 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 51 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

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Last updated April 15th, 2026

# Page 51 - Reviews of Box

## Showing most helpful reviews

Showing 1251-1275 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Webmaster & Graphic Designer  
Government Administration  
Used the software for: 2+ years

### "Good features make this worth checking out"

April 23, 2019

5.0

Pros

I really like that I can sync my files to my computer from the Box cloud, and pick which folders do that sync.

Cons

The mobile is very limited in that you can't really playback much if any videos. The storage is different in that I cannot have a file larger than a certain size unless I upgrade to the tier above what I'm currently on.

Review Source

VR

Verified Reviewer  
President  
Legal Services  
Used the software for: 2+ years

### "Box is an excellent cloud storage system"

March 13, 2018

5.0

Pros

This software is excellent. I can access all files from my phone or any computer. It is like having remote access to my desktop but better! I seriously cannot believe something like this exists!

Cons

Sometimes the sync is not seamless. Would like to know about the backup of the documents and files that are uploaded in the box program.

Review Source

VR

Verified Reviewer  
Course Instructor  
Religious Institutions  
Used the software for: 2+ years

### "Box is the Easy Button of Cloud-Based Storage"

December 24, 2019

5.0

I began using Box several years ago during a transition in my career, as well as graduate studies happening simultaneously. I have used it extensively to back up my own created work product files from business computers prior to turning them in, as well as migrations of software environments to keep those files secure. I am very pleased with the straightforward user interface, making file retrieval simple and quick.

Pros

It does exactly what I need it to do - store files in the cloud using a familiar user interface that allows quick retrieval from any web-connected computer or mobile device.

Cons

I have only had positive experiences with this software storage solution. If it could be a con, I imagine more free space being available would be preferable to paying for space.

Review Source

CS

Chris S.  
consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "review"

December 8, 2022

4.0

Pros

easy to use and manage without unnecessary click

Cons

support is very hard to reach and no phone available.

Review Source

MGH

Magno Gabriel H.  
Asistente operativo  
Food & Beverages  
Used the software for: 2+ years

### "Usando Box"

November 27, 2022

4.0

Cuando utilizo Box, me brinda una cantidad muy grande de almacenamiento en la nube.

Pros

Es fácil de utilizar y te brinda almacenamiento gratuito.

Cons

Suele ser lento en algunas plataformas de hardware.

Review Source

VR

Verified Reviewer  
Financial Advisor  
Financial Services  
Used the software for: 2+ years

### "Best Cloud Storage Available"

February 21, 2019

5.0

Love it, couldn't do business without it.

Pros

Ease of use, functionality, and the Sync apps both desktop and mobile.

Cons

Box Sync can eat up a fair amount of RAM while doing it's file syncing, so if this is an issue, I pause it until I can let it run without affecting my workflow. Otherwise, we don't see any cons with Box or it's applications.

Review Source

María G.  
Financial Account Manager  
Banking  
Used the software for: 1-2 years

### "Greatest Of All Time tool for effective contents storage and management."

March 2, 2022

5.0

Enhance quick files searching. Ease to collaborate with files and documents.

Pros

With Box,it's simple to store,share and manage documents and files effectively.

Cons

There is nothing in particular that I can highlight as a drawback with Box.

Review Source

VR

Verified Reviewer  
Engineerq  
Media Production  
Used the software for: 2+ years

### "A good, solid product, but others feel better."

February 10, 2023

4.0

My company provided Box accounts with ample storage for file sharing and collaboration between teams and it worked fine with the occasions confusion on 'who owns what' when one folder is moved into another folder owned by a different user, but that also happens on other platforms. The company eventually migrated to Google Drive which has a cleaner interface, but not entirely flawless either.

Pros

It does just what you expect it to do and is much better than no having a cloud storage / collaborative storage space.

Cons

I had also used both Google Drive and Dropbox and preferred the interface of both better. It's not so much that the functionality is that much better... just that others FEEL easier to use. Box can feel... clunky... like a reliable, no-nonsense car.

Review Source

VR

Verified Reviewer  
Designer & Audio Specialist  
Design  
Used the software for: 2+ years

### "Great cloud storage and file sharing"

April 15, 2019

5.0

Box has allowed me to quickly and easily share files with clients for many years now. Great service!

Pros

Box works just as well as many of the popular cloud storage solutions out there such as Dropbox and Google Drive, and I would say I prefer its apps and website interface over those others.

Cons

I haven’t experienced anything that I would call a con so far.

Review Source

Kyle J.  
Project Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Box is a good alternative for file storage "

December 29, 2022

4.0

So far a good experience with Box.

Pros

Box offers good file storage and sharing capabilities.

Cons

Box could be more user friendly and improve their AI. Also they do not have the best deals as far as file storage per dollar goes.

Review Source

Shanna H.  
Computer Technician  
Computer Software  
Used the software for: 6-12 months

### "The best way to store files"

February 14, 2019

5.0

I have used it principally for my college assignments. However, I have explained the many benefits to my boss and we have begun using it for working on work projects since many of us are not in the office at the same times and we still need to communicate.

Pros

I love that all of my files are saved online so I can access them from anywhere. It is different in similar options in that they are still Microsoft documents so I don't have to transfer them later. Very easy to organize my files and folders.

Cons

I don't love that it is an open source through my college. It worries me a bit that it is accessible by some others, but I just avoid saving anything with personal information and it works well.

Review Source

RR

Roy R.  
reviewer  
Civil Engineering  
Used the software for: 6-12 months

### "Best company out there managing cloud-based content."

March 3, 2023

4.0

Pros

Box is really helpful for sharing files with clients and team members in a simple option, and we can keep a lot of data in the cloud in various folders.

Cons

This product's very constrained capability in several areas can occasionally be frustrating.

Review Source

AT

Adrian T.  
UA EDI Specialist  
Apparel & Fashion  
Used the software for: 2+ years

### "Think Outside The Box With Great Cloud Storage"

April 3, 2019

5.0

With everything going digital these days, most business are looking for easy cloud solutions to make life simpler and workflow move smoother. Compared to other services that may tether themselves to one specific platform, BOX can be integrated with Windows, Apple, Linux and Android. Not only in a traditional desktop version, but also web based and app based. There's also the added benefit of having free options for smaller startup companies, to more expensive options, filled with perks, for high end clientele. Yes, there are many many different options out there, to confuse potential purchaser, but none of them are are streamlined as BOX. Once you've try it, you won't be sorry.

Pros

\-Easy App Integration -Self Explanatory Set-Up -Simple Pay Scheme -Files Can Be Set To "Offline"

Cons

\-Storage Capacity Sometime Isn't Available -Site Maintenance Can Sometimes Be A Hassle

Review Source

SU

Stuart U.  
Reviewer  
Computer Software  
Used the software for: 2+ years

### "Amazing Cloud Based File Storage "

March 1, 2023

4.0

I am very satisfied with the workflow and functionality of Box. It is simple to use - if you know how to create a folder on your desktop then you know how to use Box. The biggest win for me while using Box is how easy it is to establish a folder where my team can begin sharing files and documents.

Pros

Ease of access. I use Box everyday. From uploading files to reviewing documents. All this can be done at my desktop computer or to a seamless transition to the mobile app. I especially like how I can pick right back up at the last file I was reviewing with recent activity function.

Cons

I've found sometimes when sharing a document within my organization it takes some time for the link or notification to come through to the person I am sharing it with. A small delay.

Review Source

JM

Jessica M.  
Director of Human Resources  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "No more paper files!"

August 10, 2020

5.0

I LOVE that I can search for a file just by typing in the name, regardless if I know where exactly I filed it. I love the ease of opening a file to make changes and saving it again. It's a simple, user friendly program. It's helped our company go nearly completely paperless.

Pros

It's really handy that I can give access to certain areas of BOX to different Managers. As the Director of HR, it's important that some files stay private while still being able to let Managers access other parts of the program.

Cons

A weird one but, many of our employees that use this program get it confused with Dropbox and try logging in several times. It's silly but it happens.

Review Source

Ashley J.  
Inbound Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Enterprise-Level Cloud File Sharing Tool"

November 20, 2018

4.0

Using Box has increased our marketing team's productivity. It functions as a system of record, a backup, and an easy tool for sharing and tracking customer activity.

Pros

As a remote marketer, Box allows our team to collaborate and control the files we share easily and efficiently.

Cons

The desktop sync for a mac is a resource hog. For designers that can be a challenge.

Review Source

VR

Verified Reviewer  
educator  
Education Management  
Used the software for: 2+ years

### "Reliable Storage"

April 21, 2021

5.0

Box provides all the basic tools needed to manage your data.

Pros

Box makes storing documents, photos and more easy. Like other cloud storage Box has a simple to use interface that networks well with other platforms.

Cons

As most cloud storage services have similar interfaces and tools, Box is pretty basic as far as cloud storage services go.

Review Source

RA

Randall A.  
Carpenter  
Construction  
Used the software for: 2+ years

### "Box has a vast amount of apps and software it can integrate with"

October 10, 2020

4.0

I got luck out of my account for some time due to changing phones and password reset not working I called a box team member and they were easily able to help me within minutes of getting on with a real person simple and fast. Thanks box admins

Pros

Box has an attachment and a link or a shortcut to its servers for most all programs these days I could save from drive to photos also can change into many different formats from drive.. so user-friendly and and outstanding fluidity in linking it to other apps/software

Cons

Once again I just do believe that there should be more storage for free users on the cloud otherwise great app usually at least once a week with my other storage apps mixing and moving stuff around

Reason for choosing Box

I really like the fact that boxes integratable with many many other different platforms I like all the plugins available through total Commander app

Review Source

MS

Mario S.  
Bestandsmitarbeiter  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Box"

May 19, 2023

5.0

Pros

Mit Box tauschen wir Dateien unter Kollegen aus, das System ist sehr einfach zu bedienen, wir haben immer alle den aktuellen Stand der Daten

Cons

ich habe keine Ahnung, wo die Daten letztendlich gespeichert werden

Review Source

VR

Verified Reviewer  
Product Marketing Director  
Human Resources  
Used the software for: 2+ years

### "Effective content storage and sharing platform"

February 4, 2021

5.0

Really great tool that makes life at the office better. It has a fun interface that is intuitive and works.

Pros

I love how easy it is to store and share large files with both internal audiences as well as clients.

Cons

It doesn't have super strong integrations with collaboration or task management platforms, so there is a tendency for files to get 'lost.'

Review Source

Abdul H.  
Founder  
Real Estate  
Used the software for: 1-2 years

### "Best Secure Cloud File Storage And Sharing Service"

January 13, 2016

5.0

Box.com is a finest cloud storage from the beginning cloud war started in cyberspace. It's best cloud storage platform starting with 10 GB free storage all users. Box.com offered an official application for Windows & OS X. Box.com also offering a mobile application for Android, BlackBerry 10, iOS, WebOS & Windows 10 Mobile. Box.com is one the best cloud storage and file sharing platform available at the present day. Unmatching technology giving simplified usage platform for all kind of users. I have rewarded 50 GB storage space from Box.com for its privilege user from the company's beginning stage. Box.com offering finest and easiest file storage, sharing and collaborative platform for it's users. You can earn more free storage space in Box.com if you participate their promotional programs.

Pros

Secure and fast file sharing and collaboration. Simplified using of desktop and mobile applications, Secure, fast and easy file access.

Cons

No major minus points for Box.com. They giving smartest, secure and reliable cloud service for it's users.

Review Source

Madeline R.  
Marketing  
Automotive  
Used the software for: 2+ years

### "Super Easy File Transfer!"

October 9, 2018

5.0

Pros

We use this tool to transfer easily large files from one office to another. It is the perfect way to share large files, like images, with colleagues. Easy to use, allows you to create file for organization, and the download process is straight forward.

Cons

No concerns with this product... experience has been overall positive.

Review Source

MG

Matthew G.  
COO  
Computer Software  
Used the software for: 1-2 years

### "Preference really depends on how and when you entered the market"

January 18, 2016

3.5

Pros

They concentrated on the enterprise first, which is valid. Therefore security has always been tight, platform support is solid, and enterprise administration is very robust. Shared folders are great in a workplace and make everything very simple to get the right docs to the right people when they need them. Box is definitely an enterprise company, with the support to back up that claim.

Cons

I should start by saying I tried Box, Dropbox, and Drive head-to-head back when everyone was going to cloud-storage and my experience with Box since then has been on and off. I'm still a current user of Drive and Dropbox and I pay for both every month. Our office doesn't need the level of admin support Box provides, which is the only feature that puts it ahead of the competition. Box was just never as feature complete as Dropbox, I don't want a separate cloud storage provider for business and for home use and Box lacked simple tools like automatic photo upload. As well, the web interface lacks and the uploads feel slower and more prone to error when compared to Dropbox. It's improved lately but it's still behind in file viewing support, etc. Also paid users have a max file size!!! Unacceptable if you do any sort of video/graphics work.

Review Source

AN

Amanda N.  
Operations Assistant  
Civic & Social Organization  
Used the software for: 2+ years

### "Great for Digital Storage"

August 5, 2021

5.0

Pros

Box makes it easy to share files with people both inside and outside your company. It has great features and integrations, like being able to access all of your cloud files from your desktop rather than needing to log into an internet browser.

Cons

Setting permission levels can be confusing, both for figuring out where/how to set permissions and for figuring out what different permission levels allow.

Review Source

Devis S.  
freelancer  
Insurance  
Used the software for: 2+ years

### "Honest cloud, from a reliable company"

September 8, 2022

4.0

I use Box as a secondary cloud on my desktop for documents and videos that I don't want to lose. I rarely access the cloud but have been using the free version for years because I am familiar with the seriousness of the company, which is the most important feature for a cloud to avoid data loss... I don't use advanced features but if I were to switch to a paid version it would be one of the first choices along with Dropbox and Pcloud. I also use Mega free version for many years along with the others listed, but it would be the last choice.

Pros

It works! and it is reliable, I don't care about anything else, I am a basic user

Cons

not having used advanced features I can't speak of flaws, the cloud function has always been excellent, for sharing or anything else I don't know, but I use the service for personal data and not for work so I don't share data.

Review Source

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