# Page 54 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 54 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 54 - Reviews of Box

## Showing most helpful reviews

Showing 1326-1350 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Craige H.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Decent fit for most small-enterprise companies"

January 10, 2023

4.0

Good actually and does what you'd expect an option to do with decent integrations. Is suitable for most business owners.

Pros

while their offering is suited more to businesses the features are quite robust with all essential features on would need

Cons

their pricing doesn't scale well as your team grows.

Alternatives considered

[Storj](https://www.capterra.com/p/175835/Storj/)

Reason for choosing Box

their mobile app, easier web interface and features

Review Source

KF

Kadeem F.  
CSR  
Import and Export  
Used the software for: 1-2 years

### "Easy to use document storage "

May 8, 2023

5.0

Pros

I love how easy it is to transfer files from any device to your cloud storage space. I feel confident my files are secure and safe.

Cons

File size limitation can be a bit frustrating

Review Source

AP

Alfonso P.  
Procurement  
Banking  
Used the software for: 1-2 years

### "Competitive and Reliable Cloud Document and File Storage Option "

August 23, 2022

4.0

Pros

This is a very easy and user-friendly tool. I love that I can easily find and preview my files, sync files to my computer, and being able to work on WROD documents via Box for Office Online. The application to sync files uses less system resources than Dropbox, which is fantastic!

Cons

Notes feature is not very easily to use and I don't see the point when one is already working with PDF, WORD, and excel files.

Review Source

Sterling L.  
Customer Success Manager  
Computer Software  
Used the software for: 1-2 years

### "Box for Business"

January 7, 2020

5.0

Overall, Box is a solid product that I would definitely use again.

Pros

Box for business is a great tool that integrates with MS Office and Apple products. It also is an easy tool for managing access to shared folders across an organization.

Cons

The pre-created, shared folder function is a bit annoying because it has to be created by an admin and there are many steps to have the folder accessible for the team (ie. create users, then a team, the add the team to the folder)

Review Source

GZ

Giti Z.  
researcher/student  
Higher Education  
Used the software for: 6-12 months

### "Box is awesome"

March 2, 2019

5.0

Pros

I work with large amount of metadata and a cloud content management platform is necessary for my work. My university uses Box platform since it offers security and has effective sharing and collaboration capability for multiple users. Sharing, uploading/downloading, and renaming files are easy tasks on Box. At work, I use it to store large amount of metadata and scanned files. Box is highly efficient and intuitive. We use the business plan, which means unlimited storage capacity. I also find the Mobile app to be easy to use and highly efficient. Also noteworthy is their great customer service.

Cons

There is not much to dislike. If there is any downside, it is that – while files can be uploaded by merely dragging them into Box, I have found this feature useful with only a limited number of files. I did try to drag a folder with 300 files in it but the system crashed after #100 successful upload. I ended up dragging only 30 files at a time. Some files showed up as version 2 files.

Review Source

DH

David H.  
Sales Operations  
Computer Software  
Used the software for: 6-12 months

### "Box just works and works well"

October 13, 2022

5.0

Pros

I just want two things from cloud storage - simplicity and speed. Box does both extremely well, with a clean UI for both the website and the iOS client. It's very nicely designed and easy to navigate. Secondly, performance with Box is quite good both uploading and downloading. Box also regularly has promotions to give away additional storage space. I was able to get up to 10GB of free storage space which is definitely more than the other competitors. Sharing files to others is also very straightforward and easy to do.

Cons

Depending on your network, if you select the thumbnail view from the Web UI, it may take longer to load all the images. When uploading images on iOS, if you upload a lot of images and the phone goes to sleep, all of the upload jobs may not complete. The best way to ensure that it finishes is by making sure that the phone does not go to sleep.

Review Source

VR

Verified Reviewer  
Day trader  
Capital Markets  
Used the software for: 1-2 years

### "Nice place for working "

February 21, 2023

4.0

Pros

Ease of use, great for collaboration between staff member, customer service is amazing and great value for money.

Cons

Box can be upsetting when it crash suddenly.

Review Source

CL

Cristy L.  
Auditor  
Retail  
Used the software for: 1-2 years

### "All in one Box"

December 14, 2018

4.0

Overall I enjoyed having all our documents in one place and folders/files accesible to each person on our team instead and mapping drive to each computer to access certain documents.

Pros

I really enjoyed having my team in one spreadsheet at the same time where as before we had to each let each other know we were out of the spreadsheet to input our data in the share drive or email the revised version each time.

Cons

What I didn’t like is the fact that even the people under collaborators were able to make edits to the spreadsheet or folder and causing the link to break. We had to reupload the current spreadsheet each time this happened and received an error message of the location being changed. I think it would help to have a password created for any edits made under collaborator and/or collaborators permission levels to change to just collaborate and not edit the format.

Review Source

Dan K.  
  
  
Used the software for: 2+ years

### "Used for Many Years"

September 26, 2016

5.0

I have used Box for many years to be able to access my client's files from anywhere anytime. I was able to upgrade to the 50GB free promotion at one time. I have never needed more space; however, if I would need more space, I wouldn't be hesitant to purchase extra space for a service that just simply works.

Pros

Mobile app, PC Sync, Easily Share and Collaborate files.

Review Source

VR

Verified Reviewer  
会社員  
Information Technology and Services  
Used the software for: 2+ years

### "セキュアなデータ共有システム"

February 14, 2023

4.0

Pros

普段は社内ではＧｏｏｇｌｅＤｒｉｖｅを、本製品はクライアントとのデータシェアリングに使用しているが、ＧｏｏｇｌｅＤｒｉｖｅと比較して、セキュリティがしっかりしている。ビジネスプランで言えば、他サービスではストレージの上限が決まっているが、本サービスは無制限のストレージを利用できるのが嬉しい。

Cons

ＧｏｏｇｌｅＤｒｉｖｅと比較して言えば、運用コストが高い。

Review Source

Marie Laure D.  
Global Vice Chair-Assurance  
Accounting  
Used the software for: 6-12 months

### "It is an optimal storage solution"

August 17, 2022

4.0

Overall, BOX is a secure tool that does a good job of storage and collaboration.

Pros

We use it for storage, content collaboration and file sharing. The box is easy to use and has a smooth and light user interface that makes it more convenient for users.

Cons

The only complaint is the price of the additional storage. In terms of competition, Box is more expensive than Google Drive and Onedrive, which offer storage at lower prices.

Review Source

VR

Verified Reviewer  
Manager  
Education Management  
Used the software for: 2+ years

### "Great way to keep folders on multiple computers synced"

May 22, 2019

5.0

Used it daily for a long while (35gb of data). Have not used it as much recently, but still keep an archive of information in it just in case I need to reference it.

Pros

Pretty easy to use, and keeps files synced across multiple computers on various networks. Great if you work part time at home, part time in the office, and don't have a work laptop (well, even then it still helps with the work laptop!). Always know you are accessing the most up to date file at any given time.

Cons

It felt a little cumbersome when I first got it going, knowing how to select folders and files to keep up to date, though improvements were made over time. I think it's easier to stick with entire folders, rather than individual files.

Review Source

VR

Verified Reviewer  
Startup Business Development Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "It's not as intuitive as Dropbox"

August 27, 2020

4.0

I use Box and Dropbox concurrently. One thing I noticed was, I tend to move files I less frequently use to Box and others I use frequently to Dropbox. So in that sense, I think Box does its job fine--extra storage. But syncing speed is definitely a challenge for me.

Pros

Box is definitely tailored to business and other professional organizations, so even by the look of its design it looks more professional than Dropbox or Google Drive. Also it's not as that difficult to use. I think it took me about 5-10 minutes to figure out how to use it.

Cons

Compared to Dropbox, Box is not as intuitive to use. It feels like there is always one or more extra steps for each similar function. Also, it felt little more "heavier" and took longer to sync.

Review Source

FT

Fabiana T.  
Postdoctoral researcher  
Environmental Services  
Used the software for: 6-12 months

### "The day-to-day solution for storage and sharing"

January 13, 2023

5.0

Overall, it's a convenient and efficient tool that I would recommend for managing and sharing files.

Pros

Box is a user-friendly cloud storage solution I use on a daily basis. It's perfect for team collaboration and document management, it provides secure storage, real-time collaboration, and easy file-sharing options. The file-sharing feature allows sharing files with others, both within and outside the organization. You can simply send a link for sharing a file with someone that does not have Box.

Cons

So far, I have no complaints. Box is a great tool for managing and sharing files

Review Source

JG

Jen G.  
COO  
Computer Software  
Used the software for: 1-2 years

### "Secure Data Room - so easy to use"

April 25, 2024

5.0

Pros

Compared to the crap the lawyers ask us to use, Box is a dream. Easy to create folders, designate who can see, edit, upload, download to ultimate control, and great insights into who is doing what (nice to see a potential investor download the whole folder - shows they are serious).

Cons

The pricing is a little confusing with "managed" users and non-managed users. We have a ton of investors that come in one-time, I don't want to pay for them, but I need their experience to be excellent.

Review Source

Lisa A.  
Hospitality Sales & Event Coordinator  
  
Used the software for: 2+ years

### "Pretty Positive. Use Box for work."

May 10, 2018

4.0

Pros

Being able to sync items and save them in multiple locations at the same time. Also, being able to create a folder with large files and sending a link to guests is very helpful.

Cons

Syncing issues from time to time. Having to un-sync and re-sync items to fix the error is a bit frustrating.

Review Source

VR

Verified Reviewer  
Mechanical engineering  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great cloud service"

November 30, 2019

4.0

I use box to upload and keep especially my photos. I like its interface

Pros

It is easy to use it. It is possible to upload any kind of data and can be edited after uploading. It is simple and good.

Cons

Box is good i dont have any problem with but they should extend the 10 gb free space. It is not enough at all.

Review Source

LM

Luana M.  
  
  
Used the software for: 2+ years

### "Great value for small business - useful features, secure, easy to use for collaboration"

June 27, 2018

5.0

Pros

I switched to Box nearly three years ago and have been very pleased. The quality of the product is outstanding and affordable for small business. One of my favorite features is the desktop sync. It's seamless and without glitches. We use the collaboration features regularly and they meet our needs. Having the app on my phone is great because I can pull-up documents from any place and stay in the loop with my team. In the three years of using Box, I have never had to contact customer service. Any question I've had has been resolved on the message boards.

Cons

The one thing they could improve on is the BoxNotes feature. It could have more features and be easier to use.

Review Source

Gabriel M.  
Psicólogo  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good app for file sharing"

December 13, 2022

3.0

The application solves my day-to-day problems mainly related to work when saving files in the cloud. I can access them wherever I want without having to take my computer.

Pros

The app is very intuitive and easy to use. I share files with my co-workers and I also use it to organize tasks. I recommend.

Cons

I would like the usability to be a little better regarding the login part. I always get in trouble and can connect or connect other resources

Review Source

Brittany H.  
Strategy Consultant  
Financial Services  
Used the software for: 1-2 years

### "Easy File Sharing & Saving"

August 15, 2019

4.0

Pros

Box makes it easy to share files with team members - especially large files. It's convenient to have a central repository to save versions of files and not have to worry about computer updates and issues messing up or losing your files. Simple to invite others to share your folders as well.

Cons

Too easy for others to delete or mess up your files. Should be an easier way to track changes and keep files before they are permanently deleted.

Review Source

VR

Verified Reviewer  
Client Services Manager  
Publishing  
Used the software for: 2+ years

### "Solid cloud-based asset manager"

March 1, 2019

4.0

Using for basic asset management and collaboration so I haven't dove into any metadata or tagging features that could really unlock all the product's potential.

Pros

Good solid asset manager. Easy to navigate and useful features. Collaboration tools are easy to use.

Cons

The hard drive application (Box Sync) is relatively slow.

Review Source

TL

Timothy L.  
Student  
Higher Education  
Used the software for: 2+ years

### "The most secured and easiest to use"

September 8, 2022

5.0

Amazing experience and I will continue to use Box in the future

Pros

I consider Box as the best cloud storage platform that could be used for multiple purposes. I like how easy to navigate and use the platform on the webpage or the mobile app. I use it all the time to store my important documents and personal photos.

Cons

There is nothing to be honest that I don't like regarding Box

Review Source

DA

Donna A.  
Board Liason and Executive Coordinator  
Insurance  
Used the software for: 2+ years

### "Secure and Ease of Use"

August 16, 2019

5.0

Overall, I have been pleased with the security of BOX and the ease of use, and the fact that all previous files are saved...that's huge.

Pros

Security is of utmost importance for the company for which I work, since it is a medical malpractice insurance company. We switched to BOX for this very reason. I appreciate the ease of use, and that I can sync it to my desktop.

Cons

I don't like that individual users cannot organize the shared folders without it having an impact on all the shared users.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Security.

Review Source

Karthik K.  
presales consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "an enterprise collaboration tool"

August 29, 2021

5.0

Pros

while working for a MNC, this is the collaboration tool for documents and have excellent syncing features for different OS

Cons

the user interface some scope to improve and integrations can be improved as well.

Review Source

VR

Verified Reviewer  
lawyer  
Legal Services  
Used the software for: 2+ years

### "great cloud software"

November 13, 2019

4.0

I use it to keep in all kind of data that i dont have enough space on my phone for.

Pros

Box is a great cloud software, it is easy to upload and download any kind of documents, videos and photos.

Cons

I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.

Review Source

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