# Page 58 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 58 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 58 - Reviews of Box

## Showing most helpful reviews

Showing 1426-1450 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Engineer  
Biotechnology  
Used the software for: 2+ years

### "Easy Storage/ Data Syncing software"

September 9, 2019

5.0

Pros

Easy to use interface, the files upload and sync almost instantaneously. Multiple users can view, edit and share files. You don't have to download it on your computer, can be used online

Cons

It can be expensive if your company doesn't pay for it.

Review Source

VR

Verified Reviewer  
Digital Analyst  
Marketing and Advertising  
Used the software for: 2+ years

### "One of the best cloud storage and i absolutely love it"

February 14, 2022

5.0

Pros

It is fast. Uploading and downloading works super. I mean it is amazing if compared with one drive and Google drive

Cons

Storage limit is a bit off it it is free version.

Review Source

VR

Verified Reviewer  
Marketing Director  
Financial Services  
Used the software for: 2+ years

### "Box -- when it works it's great, when it's buggy it's terrible"

October 21, 2018

2.0

I've been my firm's Box manager for about two years. Sometimes the platform is fine; sometimes it's buggy. And getting support to fix it is painful and slow.

Pros

I like providing different levels of permissions.

Cons

I've had so many tech challenges and tech support can't always fix them

Review Source

NW

Navita W.  
Director of Programs  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The Best Alternative"

April 6, 2022

5.0

Pros

Box is incredibly easy to use especially because it uses Microsoft Word & Excel for editing. Sharing files with my colleagues and people outside of my organization has never gone so smooth.

Cons

I haven't yet found anything i don't like about Box. The simplicity, organization and capabilities is ideal for business needs.

Review Source

VR

Verified Reviewer  
box storage  
Plastics  
Used the software for: 2+ years

### "box storage"

January 14, 2023

5.0

Great application and safe.

Pros

easy to go through and very responsive. Even on tablet or smartphones.

Cons

Had difficult time sharing with external users since not widely popular.

Review Source

VR

Verified Reviewer  
Senior Business Intelligence Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Great way for users to share documents and collaborate"

March 8, 2018

5.0

Pros

Simple way for users to collaborate with each other. Easy to control security and acts similar to a network folder.

Cons

Can sometimes be difficulty to create a folder on your desktop for auto upload to box. Users can get lost in folder creation

Review Source

CM

Cody M.  
Controller  
Entertainment  
Used the software for: 2+ years

### "Integrates Easily with Many Softwares, But Somewhat Pricey"

February 15, 2021

5.0

Positive experience, I have had new employees who have never used box before basically become expert users on the first day, so that speaks for the ease of use.

Pros

Box is very easy to set up and can connect with a lot of different softwares. We connected it to NetSuite, for instance, and then can also easily package up files for auditors and share via Box.

Cons

It's a bit pricey in my opinion compared to similar software, but it's a powerful tool for business collaboration.

Review Source

VR

Verified Reviewer  
SDE  
Consumer Services  
Used the software for: 2+ years

### "Great for file-sharing"

July 28, 2020

5.0

Overall, my experience with Box has been fantastic. They offer a stable file-sharing service that is completely secure. The service is user-friendly and always improving the overall experience.

Pros

This software is easy to use and essential for any student who needs remote access to large files. This has always been my go-to when I was in school and needed to transfer large files to different computers. I always feel safe when uploading any files because of the trust I have with Box.

Cons

This service can cost more money than comparable competitors within the file sharing market. Occasionally box isn't compatible on certain devices.

Review Source

Heather N.  
Account Services  
Food & Beverages  
Used the software for: 6-12 months

### "Collaboration tool that helps keep us organized"

March 17, 2022

5.0

Easy to use tool to help collaborating and planning with different teams all over the country.

Pros

Ability to share files across a fully remote team and to update in real-time.

Cons

Sometimes the version control is a little tricky; wasn't as intuitive as other features.

Review Source

Ziad E.  
Technology  
Computer Networking  
Used the software for: 1-2 years

### "Very Good Program"

December 9, 2022

4.0

I use Box, and it met everyone's expectations. I store my data and customer data on it, and it is good for downloading on the cloud. It is very good, and I advise everyone to use it

Pros

It is the first thing I recommend, and if you do not already have it, you will not be able to synchronize files and documents with members of the company's work team. My experience made me very happy and I advise everyone to synchronize files on this cloud.

Cons

It is of good quality and I use it daily in my work to download the company's customer files and documents, and the mobile application is very, very cool

Review Source

Evgenia B.  
Architectural Designer  
Architecture & Planning  
Used the software for: 2+ years

### "Great alternative to Dropbox and similar tools"

July 26, 2019

5.0

Box is great for uploading and sharing files between people and organizations and an excellent alternative to Dropbox.

Pros

The way Box seamlessly integrates with your file system is absolutely fantastic.

Cons

The local application can often timeout without giving any reason.

Review Source

mP

michelle P.  
Team Lead  
Financial Services  
Used the software for: 2+ years

### "Terrific w/Integration from Salesforce! "

February 11, 2022

5.0

We switched from using an in-house generated storage for documents and information, and the flexibility and integration has been a wonderful experience. I find that Box offers enough storage and the customized views make it easier for browsing and favoriting the most used spots.

Pros

The integration of box with Salesforce is crucial for daily workflows and collection of information, data storage and document sharing.

Cons

With any integration there are some issues, the ones i have encountered are delays when using cloud storage and the immediate availability of the items.

Review Source

SL

Sharon L.  
Graduate Student  
Research  
Used the software for: 2+ years

### "A Fitting Competitor of the Other "Box""

January 13, 2023

5.0

Pros

I like all the features of Box equally that makes it a great option for anyone looking for a secure and easy-to-use cloud storage system to store any type of files or data that requires sharing and collaboration with others.

Cons

I haven't experienced any cons using Box yet. I guess the only con would be the space for the cloud storage. Since my Box account was tied to my student account, I had a lot of space but now that I am no longer a student, the privileges I have with my Box account have significantly diminished.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing Box

It was being offered to me free by my university as a student. Box was the default cloud storage system being used by my university during my time there.

Review Source

Ray A.  
researcher  
Education Management  
Used the software for: 2+ years

### "I have used BOX for more than 5 years to back up key documents and share files with colleagues"

December 12, 2017

4.0

BOX provided me with an easy and convenient way to transfer documents among colleagues when I was living in Beijing- a place where it is difficult to transfer files over the internet. BOX allowed me to keep a cloud backup of key sections of my research and dissertation

Pros

Its easy to use interface. BOX offered a very large free storage capacity Fast transfer speed in my experience, Reasonable rates for paid accounts

Cons

It does not have an official Linux client. My colleagues and I rely on Linux for most work and the lack of an Box client is a drawback. Nevertheless, there are ways to access BOX through unofficial clients and in Linux Mint

Review Source

Amber P.  
Ticketing & Box Office Manager  
Entertainment  
Used the software for: 1-2 years

### "Great Sharing & Storage Software"

November 16, 2018

4.0

Pros

Our university recently implemented the BOX software, which was a great addition. We don't have a VPN network to really grab files when working from home, so Box has helped us have a great storage space to keep frequently used items, and to also be able to share files with other coworkers with ease. Security is great, and we have never had any issues from that end of things. The search and archiving features are so much better than many of the other cloud services out there.

Cons

A few issues with toggle (i.e. changing info or deleting things), but nothing that is time consuming or horrible. The system is a little slow on my 7 year old macbook, but to be expected (runs like a dream on all other systems with little to no lag, ever)

Review Source

KM

Kyle M.  
IT Director  
Education Management  
Used the software for: Less than 6 months

### "Box does what is supposed to and is great for HIPPA type safety. "

February 4, 2022

5.0

It was ok. We needed up going a different direction, for now. As a non-profit the cost was an issue. If we had more funds, we would have possibly continued using it.

Pros

Met most of our safety requirements. Easy to deploy, once the admin training was complete.

Cons

Expensive and the sales team is very aggressive.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Needed better encryption protocols.

Review Source

FS

Felipe S.  
Systems Analyst  
Retail  
Used the software for: 2+ years

### "Box: Secure and uncomplicated cloud."

January 24, 2021

5.0

Pros

As positive points I can say that Box is a complete cloud backup software with high reliability and security. It has an excellent friendly graphical interface for organizing files in the cloud. I really enjoy accessing Office files to work at home offices, airports and cafes. The only prerequisite is a 3g, 4g or wifi internet link. There are many packages with storage space options and the prices are better than some of the competition.

Cons

Sometimes we have problems viewing files in the cloud itself. It is often best to download the file and open it offline on the device. Support is a little slow to answer questions.

Review Source

VR

Verified Reviewer  
VP  
Biotechnology  
Used the software for: 2+ years

### "Vlg"

December 15, 2022

3.0

Pros

It is rather easy to download and activate, as well as tranfer files

Cons

Sometimes it is confusing to see what is really downloading.

Review Source

VR

Verified Reviewer  
Academic Advisor  
Higher Education  
Used the software for: 1-2 years

### "Overall, great product. Easy to use and does what's intended."

July 11, 2018

4.0

Pros

The simplicity of the product and integration with microsoft office 365 is the top feature of this product for me. I can easily open and edit documents within my browser rather than needing to save copies to my desktop and re-upload to the web.

Cons

With multiple people accessing a file, especially with the BoxSync desktop synchronization, it doesn't always work as intended to prevent multiple people from downloading/editing a file at once. Unclear if this is an actual technical problem or a user error that should be corrected with making it more user-friendly. Also doesn't always open correctly with the microsoft online 365 products, but that seems to vary by computer and could be more of an issue with MS 365 than with box

Review Source

TP

Tara P.  
Admin Asst  
Hospital & Health Care  
Used the software for: 2+ years

### "Super easy way to store and share documents"

February 24, 2022

5.0

Pros

Box is a great way for me to work from documents of all kinds and create folders, then my co-workers can also access these same documents and they are managed in one place. It is much better than someone storing a document on their hard drive and no one has access to it or having to email the document back and forth

Cons

Sometimes others can name things whatever they want and you won't be able to find what you are looking for

Review Source

Egor U.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Good storage and file sharing alternative "

October 27, 2022

5.0

Pros

Great UI! Pro team behind it! Has a desktop app for Mac. Basically drag and drop operation Free version is as good as paid, The only limitation is the storage size..

Cons

It is a very professionally designed app/cloud storage whether you use a free or a paid version.

Review Source

VR

Verified Reviewer  
ディレクター  
Marketing and Advertising  
Used the software for: 1-2 years

### "とても使いやすい"

December 12, 2022

5.0

Pros

共同編集ができる点が非常に使いやすく、セキュリティも良いと思う

Cons

共同編集したときに使い方を知らない人が使うと前に戻る

Review Source

JH

Jessica H.  
Communications Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Versatile, smart content storage"

August 22, 2019

5.0

Pros

There's a lot of great things about Box -- the advanced sharing/permissions options, ability to simultaneously edit Microsoft Office files and Box Notes, custom file link options, versioning functionality, and ability to mark favorites for easy reference are all awesome.

Cons

The Search functionality is so bad (doesn't work the way you think it should and rarely generates the results you're after) as to be almost useless.

Review Source

JC

Julio C.  
Consultant  
Computer Software  
Used the software for: 2+ years

### "A great storage solution for sharing information with customers"

April 18, 2020

5.0

Pros

Ease of use and configuration. The ability to configure security settings on a per file basis, ease of sharing of documents, and configuration of time windows during which artifacts would be accessible

Cons

It was sometimes hard to find what we were looking for. The search functionality many times did not work as expected and we had to wade through directory structures to find what we were looking for

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Company Directive

Review Source

VR

Verified Reviewer  
HS Science Teacher  
Education Management  
Used the software for: 2+ years

### "Box versus DropBox"

August 21, 2019

5.0

Pros

I like the ease of using and sharing documents with others. As for storage, it did provide the most FREE storage initially.

Cons

Not able to edit documents in the system itself. Some problems with the syncing online with desktop.

Review Source

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