# Page 6 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Box the right File Sharing solution for you? Explore 5631 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5631)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 6 - Reviews of Box

## Showing most helpful reviews

Showing 126-150 of 5631 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Sam S.  
Head  
Management Consulting  
Used the software for: 6-12 months

### "Awful. Use Dropbox "

August 2, 2025

1.0

Pros

It’s a nice capability, but nothing overly unique about it vs other cloud storage providers. I prefer Dropbox

Cons

Zero care for customers . Money making scam. Almost impossible to cancel and no notification for upcoming renewals. Absolutely awful experience on this front

Review Source

LJ

LIN J.  
Finance  
Computer Software  
Used the software for: 2+ years

### "Good product, highly recommend!"

October 30, 2024

5.0

We've been using it for over 6 years, very satisfied with the product. will keep using it.

Pros

Box is very easy to use, the price is reasonable. It makes our global team collaboration faster and smoother. Their support team is great, always response fast.

Cons

Once in a while, there could be a sync issue. other than that, we don't have any complains.

Review Source

CF

Carolin F.  
Assistant Manager  
Banking  
Used the software for: 6-12 months

### "Bos is a powerful"

April 13, 2025

5.0

Pros

Allows teams to share and manage documents on a cloud-based platform

Cons

Pricing and weak sharing limited by size

Review Source

CG

Chandler G.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Fast, easy way to share important documents"

November 8, 2024

5.0

Its been very optimal with the amount of documentation I have tonshare with multiple parties.

Pros

My favorite part is how easy it is to share folders to people who arent even users. The share function gives you multiple options on the security of what is being shared.

Cons

Sometimes I get weird login errors but then it brings me to my folders any ways.

Review Source

GM

Greg M.  
Senior Technician  
Telecommunications  
Used the software for: 1-2 years

### "Simple, Reliable and Scalable Storage Solutions "

November 7, 2024

5.0

Pain free. No outages or lost files at any point in the last 5 years. It just works

Pros

Easy to use interface, intuitive and simple. Intuitive controls and editing functions. Tons of storage and easily scalable. So far it has been 100% reliable!

Cons

It is hard to find something not to like about box honestly I cannot think of a single con!

Review Source

PK

Phillip K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good storage solution, but substandard security"

October 29, 2024

4.0

Simplistic use and is available on all devices, but it has substandard security.

Pros

The simplicity of use and high availability on any device. Storage space was generous for the price.

Cons

Box does not have zero knowledge encryption, which is quickly becoming the standard for privacy-minded users.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

I was looking for a cheaper solution to use for my business.

Review Source

Nathan A.  
Founder and CEO  
Information Services  
Used the software for: 2+ years

### "The older the berry, the sweeter the features!"

September 1, 2024

4.0

Using Zapier workflow automation, we were able to mimic a google workspace type experience for our project management needs which we chose box because of a 20+ year relationship and its robust list of available integration options thanks to its multi-decade cultivating of relationships unmatched by any of their competitors.

Pros

Their Cloud infrastructure is one of the original online storage spaces, which i have used since 2001 to keep my songwriting files secure. My favorite unique advantage that box has is its file versioning. As a songwriter it can be challenging saving updated lyrics though still utilizing autosave to avoid unintended deletion. File versioning combines the two and organizes all versions, with an easy selectbox convenient for final drafting.

Cons

Their workspace is pretty generic, which can be more seamless as a one-stop project management superapp, which is made possible by zapier

Alternatives considered

[Nextcloud](https://www.capterra.com/p/161572/NextCloud/)[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Koofr](https://www.capterra.com/p/178357/Koofr/)[Adobe Express](https://www.capterra.com/p/174232/adobe-express/)[SAP Analytics Cloud](https://www.capterra.com/p/249571/SAP-Analytics-Cloud/)

Reason for choosing Box

Familiarity played the biggest role as i led this project and needed to reflect confidence in my decisions which is hard to do when using new software.

Switched from

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Price and long time relationship with company.

Review Source

AP

Ashvi P.  
Design Engineering Intern  
Farming  
Used the software for: Less than 6 months

### "I enjoyed using Box"

May 28, 2025

4.0

Overall, my experience with Box was really positive. It made working with documents and collaborating across teams way smoother, and I felt confident knowing everything was secure and easy to access.

Pros

My favorite thing about Box was how effortlessly it lets me collaborate with my team and find the files I needed without ever feeling overwhelmed or lost.

Cons

My least favorite thing about Box was that the web interface sometimes felt a bit slow or clunky, especially when previewing large files.

Review Source

VR

Verified Reviewer  
Marketing Director  
Computer Software  
Used the software for: 2+ years

### "Secure and the best UI/UX of all the storage platforms"

December 2, 2024

5.0

I think Box has the best UI of all the storage platforms. It's very fresh and modern, and makes you want to use it. It is however fairly pricey, but they do have sales and good Enterprise discounts. Their sales team is always quite open to negotiate.

Pros

Box is my preferred solution for storing and sharing assets. It's SOC2 compliant, and performs much better than a Cloudinary for a lower price.

Cons

It's more of a luxury tool like Marketo which costs a premium for what it does. A Dropbox for example is much lower in price for a similar type of performance.

Review Source

AK

Athina K.  
Product Manager  
Consumer Goods  
Used the software for: 2+ years

### "Box is reliable when it comes to secure document management and collaboration"

August 29, 2024

4.0

Overall, Box is a very reliable and secure platform for cloud storage and collaboration, which offers users a rather vast range of features to support document management and team collaboration.

Pros

Box excels is great for file sharing and storage, offering solid encryption and access controls that help protect sensitive information by the users you select. The platform is extremely user-friendly and easy to navigate. you can have real-time editing and commenting, which enhance teamwork and streamline workflows, and you can do all that from your mobile phone through their dedicated app, allowing users to manage files and collaborate from anywhere.

Cons

Overall I don't have many cons to point out for Box. Maybe an chat box or messaging options could prove helpful during overall communication.

Review Source

Sydney B.  
Information Technology Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "A Straightforward and Brilliant Files Storage and Sharing Tool. "

September 24, 2024

5.0

With Box, storing and sharing files is fast, simple and secure.

Pros

It is simple to organize and manage files with Box. Again, Box enables simple, fast and secure files storage and sharing.Ease of integration with other third-party tools.Ability to search and find files quickly.

Cons

I haven't experienced any problem with Box as it's does as it's expected to do.

Review Source

BD

Bree D.  
VIP Provider  
Education Management  
Used the software for: 1-2 years

### "Great Product"

November 27, 2024

5.0

Pros

Very private and was easy to navigate for what I used it for.

Cons

Disliked the transferring of items when my company no longer used this. It was such a hassle

Review Source

Rafiq K.  
DevOps Engineer  
Information Services  
Used the software for: 1-2 years

### "Transferring data with ease"

October 19, 2024

5.0

Using Box for both personal and professional usage and it's been one of my go to tool since a long time. I would likely to continue with Box for future.

Pros

Box is an easy solution for securing data. The app is an really helpful one to upload critical clients data securely which can be store for longer period

Cons

Most things are covered by Box as a content cloud management system. I would love to have better dashboard with customization.

Review Source

NG

Nishmitha G.  
Accounting Manager  
Renewables & Environment  
Used the software for: 6-12 months

### "Great document storage solution "

September 5, 2024

5.0

Helps me to increase accessibility and security,makes it easier to find and share files and streamline my workflow.

Pros

I like that it provides facility to upload documents and share them with internal parties securely. It is easy to access and navigate.

Cons

So far i haven't experienced any problems with the software.

Review Source

AH

Alex H.  
tutor  
E-Learning  
Used the software for: 2+ years

### "Box away your files"

October 23, 2024

4.0

As a tutor, Box has been valuable for keeping my education materials all in one location and the search function makes it easy to look up.

Pros

Keeps my files all in one secured cloud service

Cons

I have no qualms with Box and think it’s a great service!

Review Source

jD

jen D.  
manager  
Chemicals  
Used the software for: 1-2 years

### "Box is a great tool to use."

September 24, 2024

5.0

I was very hesitant at first to use box because I was so used to using a local drive on my computer. However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the document, what time, and you can go into an older version of the document in case something was changed and you need to figure out what. I also like it tells you who was in the document and at what time. Finally, the feature that is very helpful with working with outside firms is that we can share documents over the secure server. This greatly helps in cases where our organization does not allow us to use email to transfer files.

Pros

I like the saved versions so you can always go back and pull up the old version in case you deleted something; I like that its quick to access; I like the ease of using it

Cons

None; Box serves its purpose for our organization

Review Source

SH

Sophia H.  
Test Techinician  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Cannot Imagine My Workday Life without Box"

October 10, 2024

5.0

Highly recommend Box for the effective sharing of large amounts of files and data.

Pros

Box is used for sharing files/data/documents with all of my colleagues at work. Its cloud-sharing and storage service are amazing. I am very satisfied with Box, I don't want to even imagine my workday life without Box.

Cons

Sometimes it takes several minutes to synchronize files on others' computers, it can be a problem either the network or Box, couldn't figure it out. However, other than that I love this software a lot!

Review Source

DV

Donovan V.  
Retirement Benefit Analyst II  
Financial Services  
Used the software for: 2+ years

### "Box Review"

October 23, 2024

5.0

It has been a great experience with Box for all of our files to be stored

Pros

I like the storage capability of Box for all of our corporate files.

Cons

There isn't anything that I dislike about it. Maybe the constant updates but that is manageable

Review Source

Christine L.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Easy access to documents!"

October 7, 2024

5.0

It has been very easy to store, transfer, and share documents via the Box app. I love how it's a lot of faster to interface with than other apps.

Pros

I love the ease of uploading, downloading, transferring, and sharing documents via Box. It's great that it works via the desktop, or online, or on my phone.

Cons

I wish that there was more storage space included.

Review Source

LC

Liberato C.  
technician  
Information Technology and Services  
Used the software for: 6-12 months

### "Box Review"

December 2, 2024

4.0

Pros

Cloud based storage. It's secure and accessible from anywhere. Able to collaborate in real-time with colleagues

Cons

the files are not sort by date by default

Review Source

JA

Julien A.  
Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Box review"

November 7, 2024

4.0

the interface is user friendly, and it is easy to share documents with people in your organization

Pros

User friendly to quickly share files with colleagues

Cons

setting the document privacy is not that smooth

Review Source

HP

Hannah P.  
Assistant  
Events Services  
Used the software for: 1-2 years

### "Pack it in the box"

October 22, 2024

3.0

I do struggle with being able to find documents, but when I know where to go, it is always easy to access.

Pros

Box helps my larger scale university job easily collaborate and keep things in one space. I am able to access old documents, and easily reformat to update to my current needs.

Cons

For whatever reason, I have difficulty being able to easily find documents with the way that my specific organization has folders set up. I have not used it in other jobs, so I am not sure if this is a universal issue.

Review Source

PN

Princess N.  
Legal Associate  
Legal Services  
Used the software for: 2+ years

### "A robust tool.3+ years using it and it is superb."

September 12, 2024

5.0

Box allows us to work at our full potential and make quicker decisions.

Pros

The safety and security Box brings when sharing files is mond blowing,It is also very easy and effective to send files,download and receive files as well.

Cons

Nothing really,I like the interface and the ease of use.There is nothing I would change at all.

Review Source

SB

Steven B.  
Marketing Director  
Media Production  
Used the software for: 1-2 years

### "Great mid sized org signature solution"

February 12, 2025

4.0

Very positive overall experience, good value for money.

Pros

Very easy to use, a good solution for medium sized business in my view

Cons

The interface was becoming a little dated when I last used it (about 9 months ago).

Switched from

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Trying an alternative provider to see what else was available

Review Source

FS

Fabio S.  
AV Tech  
Information Technology and Services  
Used the software for: 6-12 months

### "Good for business "

November 15, 2024

5.0

Overall a great reliable software and integrates well with other web based softwares.

Pros

I like the ease of use and the ample storage space as well as being able to share and edit files with fellow colleagues.

Cons

Box can be expensive depending on the plan.

Review Source

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