# Page 67 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 67 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

---

Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Page 67 - Reviews of Box

## Showing most helpful reviews

Showing 1651-1675 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Technical Consultant  
  
Used the software for: 1-2 years

### "Great collaboration and team files tool"

July 12, 2018

5.0

Pros

The ability to sync with folders and files with my team is great. It's a good toolbox item, we create our folders and place all the needed items.

Cons

I have yet to run into an issue with the software. It's simple to setup and use, I'm able to work with the files and update as needed.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It is the best of the cloud storage options "

November 17, 2018

5.0

Pros

Functionality and easy of use, overall it very reliable.

Cons

Using the app vs using the website is clunky, otherwise, very good.

Review Source

VR

Verified Reviewer  
Technical Solutions Specialist - IBM Summit  
Information Technology and Services  
Used the software for: 6-12 months

### "The Most Beneficial Box"

February 19, 2019

5.0

Pros

Box is really great for all types of users, which I extremely appreciate. It's a huge bonus for students and workers to be able to collaborate with one another. They also make it very easy to store and organize files and folders.

Cons

If you are using a shared document with multiple users making chances, sometimes Box has difficulty saving all changes. Luckily, there is the ability to download the document instead of working online.

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "I was an early user of Box, but have moved on to G Suite"

May 9, 2018

4.0

Initially I was able to share and collaborate on files, but I found better tools and did not stick with using this software.

Pros

I have used Box in the past when working with various corporations on large marketing projects (video production and websites). It was very useful when it was one of the only vendors of its kind, particularly for file sharing purposes. Once you were set up it was easy to share files with other clients and keep each other in the loop. The customer support is good, particularly when you aren't using it. It does a good job of prompting when you are going to hit limits, or if you haven't used it in awhile and are looking at potential expiration.

Cons

One of my initial reactions to getting started with box is that it is kind of a pain to get it installed and up and running. It looks like a lot has changed and they have expanded their features over the last few years, but for simple file sharing, I would prefer a much faster, simpler method such as WeTransfer. If I am going to collaborate with a client, I would look at sharing files or a folder using Google Drive. The storage options are better, and you get access to way more tools for the price per user.

Review Source

Russell K.  
Deltek Sales Consultant  
Computer Software  
Used the software for: 1-2 years

### "Box Review"

October 9, 2018

4.0

The business problems solved were the ability to always use the most recent templates and to be able to access any updated marketing material and know that it was up to date by others.

Pros

It was easy to go back and find agreement and proposal templates that were saved there.

Cons

I wasn't always easy to share videos with others.

Review Source

VR

Verified Reviewer  
Intern  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Stores a lot of documents "

October 16, 2020

4.0

Pros

It makes it easy to store your documents and collaborate. Your team mates can also see what documents you have and work on them

Cons

It can be easy for you to misplace a document and not be able to find it

Review Source

VR

Verified Reviewer  
AmeriCorps Program Administrator / Office Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "An absolute necessity"

January 11, 2019

5.0

Overall great experience, once I learned how to use it, it's a necessity that I've grown acustom to

Pros

I love what my coworkers and I can all work on the same doc at the same time

Cons

I dislike that this software is actually really intricate and you have to watch a ton of tutorials to know all the features

Review Source

VR

Verified Reviewer  
IT Specialist  
Oil & Energy  
Used the software for: 2+ years

### "One of the Best Cloud Solution"

July 31, 2018

4.0

Pros

Box was the first cloud hosting application I have ever tried and it's been delivering a smooth experience ever since. Their PC and mobile apps are easy to use, are fast, and very responsive. Various features allow for easy collaboration and a generous free storage that is allocated for new users. Support and his team can be proud of their product.

Cons

Box lacks a bit on the collaborative features aspect of cloud hosting, but they are still a leader in this industry.

Review Source

KS

Kelli S.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Very Easy "

July 9, 2024

5.0

Pros

I love that you can create a link for clients to upload documents directly into the folder you created.

Cons

Nothing, this site is very user friendly

Review Source

GH

Gregg H.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Great Product but pricey."

March 26, 2020

5.0

I was pleased with the product overall, but found they had an inflated idea of it's worth. There are other competetive products that I would use.

Pros

They have all kinds of bells and whistles built into Box. It's easy to use and great for collaboration. Sharing files is very easy.

Cons

The main con is the price. They priced themselves out of the market for me. Another issue I had was the auto renewal. If you know to do so, you can ask for an early notification. Once they renewed for a year there was no way to get out of it for the year.

Review Source

jP

john P.  
sales  
Automotive  
Used the software for: 2+ years

### "Encourages Creativity"

October 8, 2018

5.0

Overall, Box has enabled our team to colaborate on some large projects much more easilly than would have otherwise been possible, and I believe have had a much better outcome because of the ability of all team members to share ideas and input no matter where they are. We enjoy a great deal of savings just in having fewer meetings face to face alone.

Pros

I especially like the fact that I can allow members of my team to have access to files that we are working on together available to them at any time and place across multiple platforms. The fact that we can all see updated projects in real time has been very helpful.

Cons

On a few occasions, the program seems to lag when accessing and manipulating large files, although I'm sure this is mostly dependant on the users connection.

Review Source

Patricia A R.  
Manager - Business Data Analysis - Pronto Forms  
Facilities Services  
Used the software for: 2+ years

### "Best Cloud storage Solution"

August 27, 2018

5.0

Pros

How easy it is to use and configure for our companies needs.

Cons

Interface and search screens could be more user friendly.

Review Source

Katelyn E.  
Traffic Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple Storage, Perfect for Business."

December 24, 2018

5.0

Pros

Easy to organize and share any files for projects.

Cons

There are some file type restrictions primarily for creative assets.

Review Source

RS

Ronald S.  
Sr. Director  
Food & Beverages  
Used the software for: Less than 6 months

### "The Box app is great for a large highly confidential projects"

December 1, 2022

5.0

Helps to maintain confidentiality.

Pros

Everyone can work on a file at the same time, or the file can be locked to prevent multiple users from editing it at the same time.

Cons

I think the search function should be improved and made a more prominent part of the software

Review Source

VR

Verified Reviewer  
会社員  
Architecture & Planning  
Used the software for: 2+ years

### "運用管理者の資質を試すクラウドストレージ"

January 31, 2023

4.0

エンドユーザ側からみると「誤削除に強いクラウド」程度だが、企業などで導入しようとした場合は、アクセス管理など運用をきっちり作り上げてから導入する必要があると思われる。

Pros

管理者が細かな設定を行えること。設定次第では最強のクラウドストレージとなり得る

Cons

ファイルの登録・更新に時間がかかる。（回線の問題ではないらしい）

Review Source

Courtney K.  
Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Great for sharing content among remote teams"

March 29, 2019

5.0

I'd definitely recommend it as a solution for cloud sharing, but if you're looking for a one-stop shop for your whole comms team, it may not meet all of your needs.

Pros

I really liked being able to easily upload photos and documents to share in real-time with my colleagues around the world. We could also comment and tag each other on the content. The Box app is also easy to use and functions well. Our team worked quickly and needed a software like this that could help us share big files asap.

Cons

This may have changed recently, but when we used it, there wasn't a workflow functionality. It was just for sharing content. So, we couldn't assign roles or check off that things had been completed.

Review Source

VR

Verified Reviewer  
Director of Sales  
Hospitality  
Used the software for: 1-2 years

### "Great for sharing files!"

December 6, 2018

4.0

Love using it and it typically is quick and easy to access needed files.

Pros

Great for using files that need to be in a shared space for professionals.

Cons

Occasionally the software fails to sync with some users computers and causes confusion. We lose time having to resolve this issue with IT.

Review Source

Zach R.  
Medical Student  
Hospital & Health Care  
Used the software for: 2+ years

### "A good software, particularly for sensitive/secure information"

January 23, 2019

5.0

we are managing data for research studies and for employee surveys.

Pros

secure, can be encrypted to desired level. software is run through my work, and can be linked to pre-existing login for work. perfect for management of sensitive data and file sharing with large groups.

Cons

the documents that are shared in the software cannot be 'pre-viewed' by placing the cursor over the document or any other way. you have to open the entire file in order to assess what it is beyond the title.

Review Source

VR

Verified Reviewer  
Microbiologist  
Medical Devices  
Used the software for: 1-2 years

### "Daily User"

August 29, 2019

5.0

Overall, I am a happy daily user of the application

Pros

We use this software to manage shared documents throughout my department and I am a big fan of the functionality

Cons

I wish that the editing capabilities were more streamlined instead of trying to use multiple applications for one edit

Review Source

VR

Verified Reviewer  
Sr. Specialist, Digital Marketing  
Financial Services  
Used the software for: 2+ years

### "Wonderful experience with Box."

May 30, 2018

5.0

Organization and collaboration.

Pros

We started using box at my old job because it was much more secure than google docs. Everyone instantly adopted, as Box is so simple and helpful! Easy to find things, organize by project/team, and makes collaboration easy. We also use Box at my current place of work, and I am so glad.

Cons

My only suggestion would be to make it more customizable. One ask I have been hearing is a customized folder where you could make it client specific.

Review Source

LK

Liz K.  
Marketing Strategist  
Higher Education  
Used the software for: 2+ years

### "Streamline document sharing and cut down on time!"

October 14, 2019

5.0

Box allows our team to cut down on sharing large files via email, and allows for us to have a central, cloud-based location for our shared files.

Pros

The Box Sync option is my absolute favorite. It allows me to drag and drop files directly to Box as if it's all on my local machine, but it's safely stored to the Box cloud for others to access with ease.

Cons

I wish the option to "lock" documents actually prevented others from editing. Since it doesn't do this, versioning becomes an issue when multiple people are accessing the same file.

Review Source

RW

Roderick W.  
Owner  
Retail  
Used the software for: 2+ years

### "Box your life with storage"

January 28, 2023

5.0

Pros

Easy to use and navigate not hard to find certain tools

Cons

That is not broadcasted more or or or on the market as a amazing storage backup

Review Source

JA

Jeremy A.  
Project Coordinator  
  
Used the software for: 1-2 years

### "Generally easy to use and share documents. Errors can be maddening. "

June 14, 2018

4.0

Pros

Syncing - I use both a laptop and desktop at work, and need to share files seamlessly between the two. I have a Box folder set up on both machines - anything that gets saved there is available on both my laptop and desktop. Box also allows you to create shared documents that are easy to update and edit collaboratively.

Cons

While the Box sync folder is very useful when it works, sometimes it does not. It's often hard to get to the bottom of a syncing issue, and the issue takes many forms - sometimes the folder will not update a file, sometimes the folder cannot find a file that I just saved there, sometimes the folder will save a copy of a file EVERY time I save the file (I have ended up with 15 of the same file before). Troubleshooting these issues is time consuming, so most times it's worth it just to put up with them and move on.

Review Source

SN

Samantha N.  
Graphic Designer III  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Easy to move items from computer to phone"

February 20, 2021

5.0

Overall, it’s really user friendly, easy and quick to use. Since becoming a more virtual, work at home environment, it’s really easy to share files to others in the business that are not in the office either.

Pros

There is an app for Apple users that I use almost every time I use Box. I am in charge of social media for our company and gathering, editing and sharing pictures and video is my main use for Box. It’s AMAZING! Super easy to use, really quick on load/download/upload times.

Cons

There is not much that I don't like. It does what it’s supposed to. I guess I would like to be able to see more options on one page and scroll instead of having to switch pages. I can get lost of what I’m trying to find if there is a lot in the folder.

Review Source

VR

Verified Reviewer  
Executive IT Service Delivery Analyst  
Higher Education  
Used the software for: 2+ years

### "Cloud Storage... with features you didn't even know you wanted"

December 9, 2018

5.0

Since becoming my Enterprise's Box Administrator (25,000 accounts), I have been continually learning more ways to access our data in Box. We have migrated over 75TB of network shares into Box and successfully brought several departments online with Box. Whenever I hear about detractors, I have been able to solve all of their issues within 15 minutes of meeting personally. I have yet to run into an issue that could not be worked around or fixed with the multitude of tools that Box provides.

Pros

The extremely large amount of ways you can access your data

Cons

Extra features cost more money on a subscription basis

Review Source

Similar Products

Featured

## Related categories

[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.