# Page 71 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 71 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 71 - Reviews of Box

## Showing most helpful reviews

Showing 1751-1775 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Steve D.  
Senior Team Lead  
Investment Management  
Used the software for: 1-2 years

### "Box,, a great software for file management. "

June 23, 2020

4.0

It allows me to access my files from anywhere anytime across the world and share them safely and securely in the cloud. It has a simple and user-friendly interface which makes it easy to use once you learn it well.

Pros

Box allows you to easily and quickly access your files from anywhere anytime across the world and share them with your colleagues. Implementing Box and getting started is very easy and simple. It provides high security for your files thus making it a very secure solution.

Cons

For new users, it can be a bit difficult getting started with Box. But once you learn it, it becomes very easy and simple to use.

Review Source

Yohan K.  
Transmission Engineer  
Telecommunications  
Used the software for: 1-2 years

### "A Credible Document Storing Platform"

July 29, 2021

5.0

It is a very credible software to critical documents. According to me, my crucial files are very safe in Box.

Pros

Box enables me to securely store my company's critical file and folders. I can smoothly share files to my teammates.

Cons

The user interface of Box is disappointing as it looks very poor. The interface could be a lot more exciting compared to the current one.

Review Source

VR

Verified Reviewer  
  
Management Consulting  
Used the software for: 1-2 years

### "Great app for personal use"

November 1, 2017

5.0

Pros

I like this app for my personal use. It synchronises well with my laptop. I have never lost a document with this tool.

Cons

There is a limit of 10 Go of storage when you use the free version and a limit of 250 Mo for each file.

Review Source

VR

Verified Reviewer  
Lead project manager  
Computer Software  
Used the software for: 2+ years

### "Great software to save files in cloud "

April 20, 2021

4.0

Great tool to save files in the cloud but it has limited functionalities

Pros

It reduces the risk of losing your files if your hard drive is damaged and also a great way to access files from wherever without bringing your hard drive with you everywhere

Cons

It does not allow you to open and play videos and it has limited functionalities to protect your files with password or other types of security

Review Source

VR

Verified Reviewer  
Quality Lead  
Internet  
Used the software for: 6-12 months

### "Box is a solid storage choice for storing/sharing your documents "

December 5, 2018

4.0

We use it for our document storage needs. It's great. Definitely recommended.

Pros

It versions every file whenever there is a change and its very easy is roll back. It has much better security compared to it's competitors. Integration with other cloud tools are cool. Cross platform: works really well with all the platforms.

Cons

Technical Support could be better. Search functionality can be improved.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Computer Software  
Used the software for: 6-12 months

### "Good system, easy to use and flexible based on your company's needs."

June 14, 2018

5.0

Pros

Generally quick to upload and allowed me to create my own storage system within their overall application. Our company owned the overall setup but it was great to be able to structure my storage how I saw fit.

Cons

Hard to keep track of all the folders that others share with you. This really isn't a collaboration tool but people tend to use it as such making it very crowded.

Review Source

MS

Melissa S.  
Educator  
Higher Education  
Used the software for: 2+ years

### "Box"

October 8, 2018

5.0

We use Box daily to share documents and keep projects moving even when we are all located in different offices.

Pros

Box makes it so easy to share documents with colleagues who aren't located in your office. We have staff all over the state, so having one location where documents can be shared and updated in real time helps keep our projects running on schedule.

Cons

There are times that the documents do not automatically update in the Box system even when the box appears to be synced and totally updated. This is not a frequent problem but it has held up some progress in the past when an updated document does not show the correct changes for the rest of the team in box.

Review Source

AS

Arkadiusz S.  
Lab Ops Specialist  
Entertainment  
Used the software for: 1-2 years

### "Cloud storage that I've used for years"

March 8, 2022

5.0

Pros

The update speed is very good, the storage is relatively cheap too

Cons

Website struggles, it's much better to download the app, either PC or mobile

Review Source

OT

Osama T.  
desginer  
Computer Games  
Used the software for: 1-2 years

### "About This Product What I love most about this product is that it can be accessed anywhere and where"

November 18, 2021

5.0

Great experience, I recommend everyone to use this special site

Pros

The ease of use of the site is what I liked the most

Cons

Today when I work on some documents it fails that's the only thing I didn't like

Review Source

MM

Maria M.  
Podcaster  
Music  
Used the software for: 2+ years

### "All my music is there! Excellent!"

February 3, 2022

5.0

I can store whatever I want and sync it to all my devices. It also updates on all of them when I add new documents. Is very good!

Pros

It is easy to use and has good capabilities also in it's free version. I use it to store all my music and personal documents.

Cons

I honestly can't find much to say negatively. They could expand the capacity in the free version if possible.

Review Source

PG

Paul G.  
Company Secretary  
Internet  
Used the software for: 2+ years

### "Secure and intuitive document repository"

September 8, 2020

5.0

Generally Box is easy to use and fit for our purpose as a document repository (including board minute book).

Pros

Box has premium security, which is essential for our use of it as our repository for critical business documentation

Cons

Some of the ordering hierachy within Box could be improved

Review Source

JO

Jessica O.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "All Documents in One Spot"

January 31, 2022

5.0

Pros

Working at a law firm we receive a lot of documents for each of our client's cases. Box makes it so much easier to organize and look up certain documents for our cases.

Cons

Downloading documents from Box to print or email is a long process that isn't very quick.

Review Source

VR

Verified Reviewer  
Sales Engineer  
Mining & Metals  
Used the software for: 1-2 years

### "Box is great"

April 10, 2019

4.0

Box is used mainly for file transferring and collaborating with customers and fellow team members.

Pros

Its incredibly simple to use, you could know nothing about it and be able to navigate it successfully within 1 day. Its makes sharing files incredibly easy and it provides a good platform for collaboration with customers and fellow team members.

Cons

I think that Box could use some more robust security, only because some companies will shy away from a third party site because they are viewed as not as secure. If you could offer robust security as well it would catch a broader base of users.

Review Source

VR

Verified Reviewer  
Owner  
Design  
Used the software for: 2+ years

### "Great storage cloud"

March 26, 2019

4.0

Just made my everyday work easier. Sharing stuff with my partners is now easy and pro.

Pros

Amazingly clear and easy of use. Clean interface for almost anyone. Excelent for team working and document sharing, since it has great permission options. It also great the preview feature, that will allow you to check the document before downloading it.

Cons

Sometimes it works a bit slowly, but I can't be sure if it now my own internet connection.

Review Source

VR

Verified Reviewer  
Client Operations Specialist | Inside Sales  
Computer & Network Security  
Used the software for: 2+ years

### "If you're on a budget, Box might be for you"

July 25, 2018

3.0

Pros

Box accomplishes what it needs to. It allows thousands of users across an organization to access the documents they need.

Cons

The way Box organizes documents can be confusing. Sometimes you type in an exact documents file name, and it does not populate. I have to ask people to send me specific links to where docs are housed sometimes. It can become frustrating at times when needing to access something quickly.

Review Source

SR

Shayan R.  
Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Box is a great alternative to Microsoft Sharepoint!"

June 7, 2021

4.0

Pros

Box has a great user interface which is very straightforward and easy to use. We used to use Microsoft SharePoint before Box and did not have the greatest of experiences. We found SharePoint quite difficult to navigate and the set up and maintenance of the platform was very challenging. Upload speeds on Box are very fast and also the platform has customisable security features.

Cons

In Box you can create tasks for any document you have on the platform which is great. However one issue in particular which I find irritating is that lets say your colleague creates a task on a document which you share and at some point if you wanted to change the task due date or add other colleagues to the task, you can't do that. Only the person who creates a task can amend it. This is still the case even if you have multiple admins which is part of our setup currently.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Found Microsoft SharePoint difficult to use.

Review Source

RP

Robert P.  
Computer Analyst  
Higher Education  
Used the software for: 2+ years

### "Box provides a very accessible framework for file storage with a large number of vendor integrations"

November 20, 2017

5.0

Retired legacy network storage. Configured to allow storage of sensitive data. Company is great to work with and support is world class.

Pros

Very flexible. Company is great to work with and their support is top notch. The document preview supports a wide range of application document types. AI offering looks to be amazing and we are looking forward to leveraging that.

Cons

More granular control of settings would be useful as well as better API and LTI capabilities and conformity.

Review Source

VR

Verified Reviewer  
Project Leader  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Box Experience"

January 10, 2019

5.0

Box is very useful. You are able to share files on a team in a convenient way.

Pros

It is convenient. You can use it anywhere and it is very useful at work. You may be able to access files if you have no available copy saved on your laptop. It is good for backing-up your files and is very easy to access. It is also user friendly.

Cons

Unable to save files when the internet connection disconnects.

Review Source

MT

Mohammad T.  
Business Analyst  
Financial Services  
Used the software for: 2+ years

### "Box User"

November 19, 2019

5.0

Overall am happy with Box and it is my second go to place after sharepoint

Pros

I like the user interface that Box has and the way we can share the file with others and control the type of access each of the users get on the files. It is easy to use, fast and allows creation and storage of various kinds of files

Cons

Sometimes I feel difficulty in looking for the files that were shared with me and I think the search for those files can be improved

Review Source

Adhi S.  
Public Health Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "One of the first and best Cloud Storage Alternative"

November 17, 2019

5.0

Box help me sync my files between devices and make them accessible anywhere.

Pros

It works seamlessly. You install the desktop app and you can select which folders that you want to sync with your cloud storage. You can also choose which ones that you don’t want to sync.

Cons

I have no complain about Box because it does what it promised. But it would be nice if we could upload a file directly from the download link without having to download it first to the local storage.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Building Materials  
Used the software for: 1-2 years

### "Perfect for my marketing team"

March 13, 2019

5.0

Pros

Used this at my last job and I miss it! We had many remote employees and this worked great especially while traveling.

Cons

Did not integrate perfectly into our e-mail client but I wouldn't write it off because of that.

Review Source

Mohamed E.  
Administrative assistant  
Banking  
Used the software for: 1-2 years

### "Great document storage"

January 7, 2023

5.0

Pros

My wonderful experience with this program has helped me save customer files and my personal files

Cons

At first it was difficult for me to use

Review Source

VR

Verified Reviewer  
Graphic Designer  
Computer Software  
Used the software for: 2+ years

### "My Preferred Cloud Storage App"

February 28, 2018

4.0

Pros

I enjoy the ease of use and the amount of storage space that comes with box. It makes it the best value out of all of the cloud storage solutions. I also appreciate the huge number of services, including it's new notes feature.

Cons

Though they have a huge amount of features I still feel like some of them have a few bugs that still need to be worked out. Specifically the notes app and organization structure.

Review Source

HA

Hajime A.  
postdoc  
Research  
Used the software for: 1-2 years

### "Critical app for researchers."

February 10, 2022

5.0

Since the university enables staffs to use Box for free, we do not have to worry about data storage.

Pros

As a researcher, it is critical to save our scientific data in the safe storage. Using Box, we can save our data in a simple way and very safely.

Cons

When downloading the files from Box to your local folder, it exports them as a compressed folder.

Review Source

RS

Ray S.  
Test Engineer  
  
Used the software for: 1-2 years

### "Great tool for collaboration for large teams"

April 9, 2018

5.0

Pros

Box allows easy collaboration between large teams. It is especially helpful if you have members that aren't local/intranet as it does support this without an issue vs. other similar tools. The dashboard to see what projects I have access to is intuitive to navigate. File management is also well-designed. Desktop folder sync comes in handy, but using the web interface is also as simple as drag and drop.

Cons

The only issue I have is sometimes seemingly random notifications about files/folders being deleted that I've never used. There is most likely a setting I have to change in personalization.

Review Source

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