# Page 75 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 75 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

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Last updated April 15th, 2026

# Page 75 - Reviews of Box

## Showing most helpful reviews

Showing 1851-1875 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
CWO  
Information Technology and Services  
Used the software for: 1-2 years

### "very simple cloud storage"

April 7, 2019

5.0

Pros

use this frequently to access files I need on the go. very easy to use and never lets me down

Cons

nothing bad about this software. does exactly what you think it does.

Review Source

KC

Kiara C.  
Medical Administrative Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Nothing else compares"

May 22, 2022

5.0

Overall it’s the best when needing to keep your files and save in storage in your system and it always being there

Pros

You can easily switch between devices and still have plenty storage space

Cons

Only thing is that you have to pay after you reach a certain storage capacity

Review Source

ND

Nicholas D.  
Development Assistant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Function but not perfect "

October 23, 2019

4.0

Overall it saves a ton of space and time but the hang ups I described above are why it is not a full 5 star experience.

Pros

I have been using this software every day to store files. Overall it has worked very well for what I need. There is plenty of cloud storage space. It is easy to creat new folders and upload files. There is a chat feature that is useful to communicate with colleagues. There is a notes feature that allows me to take notes similar to how google drive functions.

Cons

The search bar feature does not always find the files that are certainly there, you have to pay close attention to every character in the title. Even then it does not always tried a good result, so you have to find the file the long hand way. The lock feature is useful but there is a lag, so the document I open pops up before I am able to successfully lock the file and it takes extra time to go back, make sure it’s locked and then proceed with editing a document. At times a file will not move or lock successfully, again, frustrating with the amount of work I am doing with this product.

Review Source

RB

Rachelle B.  
Marketing  
Wholesale  
Used the software for: 2+ years

### "Great Storage and File Sharing Platform"

August 16, 2019

5.0

Pros

I really like the price as well as the ease-of-use of Box. We use corporately and it makes it really easy to share folders and files.

Cons

There isn't anything that I dislike about Box.

Review Source

RD

Ryan D.  
Coordinator  
Construction  
Used the software for: 2+ years

### "I love the simple web interface of Box!"

January 19, 2019

5.0

Pros

Box is by and large the easiest interface to navigate online. I can upload and download files easily, and sharing access with both co-workers and clients is a breeze. I can also grant admin/edit privileges to whomever I want on a file by file basis.

Cons

If I had to come up with a negative aspect of Box, it would be that the desktop interface doesn't integrate as nicely as OneDrive or Dropbox.

Review Source

VR

Verified Reviewer  
Regulatory Project Manager  
Research  
Used the software for: 2+ years

### "Secure file sharing"

August 15, 2018

5.0

Pros

Box is the only approved file sharing software for our organization. It is secure and they have integrated it with the organizations username and password to allow the single username/password to be used. It is an efficient and highly secure way to share files and collaborate on projects.

Cons

No cons- my experience with Box has always been without issue.

Review Source

JH

Justin H.  
Financial Analayst  
Accounting  
Used the software for: 1-2 years

### "Best shared storage for businesses!"

September 27, 2017

5.0

Pros

Box makes it very easy to work from your desktop or from the web, whichever is easier for you. Syncing to the desktop is much faster than Google Drive or Dropbox. It is easy to share files or folders with people outside of the organization, while still keeping the rest of your team's files secure and private. The API integrations are very robust and easy (especially using Zapier).

Cons

We occasionally have issues where one very large folder will accidentally be dragged into another large folder. Resyncing all of the files in the correct location causes Box to slow down quite a bit and interrupts our company's workflows. I've talked to Box several times about this, but it still hasn't been fixed. Supposedly it's on the dev road map.

Review Source

VR

Verified Reviewer  
Waerhouse leader  
Design  
Used the software for: 6-12 months

### "Good program "

January 19, 2023

4.0

All the time

Pros

I liked this program for its ease of use and effective speed

Cons

Very beautiful, after use, it works faster and is very simple‏.

Review Source

gD

gabriela D.  
profesora  
Higher Education  
Used the software for: 6-12 months

### "mi experiencia en box"

March 3, 2023

5.0

aporta ventajas en la facilidad del flujo de informaciones y archivos. tambien es facil encontrar algun documento que ha sido editado o modificado.

Pros

lo que mas me ha gustado es que puedo revisar y tener acceso a mis documentos desde mi telefono, computadora en cualquier lugar. ademas que puedo compartir mis archivos y documentos con otros ususarios. y no necesito estar conectada

Cons

entiendo pudiera tener mas GB de almacenamiento.

Review Source

SP

Salina P.  
IT LEAD  
Religious Institutions  
Used the software for: 2+ years

### "LOVE the software"

April 12, 2022

5.0

Pros

I can use it anywhere, from any computer, or device. I use it for Church purposes.

Cons

I am not having issues with the software. I can use it for all purposes.

Review Source

Cory F.  
Director of Campus Services  
Higher Education  
Used the software for: 1-2 years

### "Great software for storage and collaboration"

December 6, 2018

5.0

Pros

Very easy to use. Made it simple to collaborate with other people and to choose who to collaborate with.

Cons

Seems like there's always an update to the software.

Review Source

MZ

Matt Z.  
Director of Operations  
Computer Software  
Used the software for: 2+ years

### "Definitely a great tool for efficient, cloud storage. "

December 4, 2018

4.0

Pros

I'm able to access files and data anywhere with anyone in a secure environment. It's intuitively easy to use with no major problems. Definitely a great tool for efficient, cloud storage.

Cons

Syncing files from different devices to the cloud isn't seamless. There are times when I send a file to the cloud (from my work computer); I'll then access my Box account later in the evening from my home computer only to discover that the upload hasn't synced across devices . . . and this isn't a connectivity issue. The data will eventually sync but there are times when it's imperfect.

Review Source

VR

Verified Reviewer  
Influencer Marketing Manager  
E-Learning  
Used the software for: 1-2 years

### "Easy to use, can get unorganized for large groups"

December 9, 2019

5.0

We used this at my last company, H2O Plus for a few years as a secondary storage in case something ever happened to our server. We put everything on Box.

Pros

I like the ease of use for Box. Its pretty self explanatory to new users. The download speeds of files doesn't seem too bad either.

Cons

I didn't have first hand experience in this, but someone in my office said it was pretty expensive. Most things that are good are though. Also, if a whole company is using this it can become unorganized fast- maybe Box can offer more organization tips?

Review Source

AR

Aditya R.  
Front-end developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Very User friendly software for cloud storage"

December 3, 2022

5.0

Pros

It's ease of use to upload and download the files save on box cloud storage

Cons

the price is a bit high and sometimes lags

Review Source

VR

Verified Reviewer  
Document Control Specialist  
Medical Devices  
Used the software for: 2+ years

### "Good software for what it does"

August 2, 2018

5.0

Pros

I have had good experiences with Box and can't really complain. It works well as a collaborative tool and I enjoy sharing my files with anyone I need to. I also enjoy the security that it provides as far as logging in and using fingerprint ID on my mobile device.

Cons

I have no complaints about Box - it is a good little program - simple and effective.

Review Source

GR

Gabriela R.  
Digital marketing specialist  
Education Management  
Used the software for: 2+ years

### "Easy to use"

August 22, 2019

4.0

Pros

I switched to this product after using dropbox. At first, I wasn't too sure how would this would compare but I ended up loving it. It has a lot of storage wherein dropbox I found myself having to delete folders in order to add more.

Cons

Only thing I didn't like is a lot of people I worked with that were clients used dropbox so it wasn't as transferrable with people outside of my company.

Review Source

VR

Verified Reviewer  
Visual Designer  
Human Resources  
Used the software for: 6-12 months

### "Decent for Free, Better for Paid"

February 15, 2019

4.0

Overall Box has helped a ton when it comes to sharing files for vendors, sending larger files to coworkers, and saving things from home to retrieve at work.

Pros

The software is extremely easy to use. Without having to dive too deep into tutorials or how-tos, everything is easy to do and is right at your finger tips. Uploading, Downloading, Organizing files, sharing...It is exactly where you think it would all be

Cons

There are huge limitations to free accounts. While I know that most software worth anything is paid, I don't even care much for the extra space that a paid account gets you – moreso some of the functionality. I'm not able to secure my uploads/downloads which is a bit frustration.

Review Source

AC

Angie C.  
Business Development  
Computer Software  
Used the software for: 2+ years

### "simply delightful to use"

November 28, 2022

5.0

Pros

Box primarily functions as cloud storage and the user experience is superb. Both the web client and the iOS client are designed beautifully and are exceedingly responsive. Box is also quite generous with their free plan with up to 10GB of storage. There are other features such as e-signatures and enterprise security but their core value is ease of use cloud storage.

Cons

The iOS app was a bit flakey previously with difficulty handling large numbers of files to be uploaded. This has somewhat been resolved however with the iOS change of Hidden folders being deleted, I'm not able to upload any hidden photos to Box.

Review Source

VR

Verified Reviewer  
Data Entry Technician  
Insurance  
Used the software for: 6-12 months

### "The first year has been great "

January 10, 2019

5.0

Pros

It’s so simple to use. Plus, once your company obtains the software it’s considered the owner which allows you to choose your own people to be the troubleshooters. This concept keeps it with people who understand what the program is being used within the company.

Cons

I haven’t found any cons for this program.

Review Source

Amit K.  
Head of engineering  
Computer Software  
Used the software for: 1-2 years

### "once it was a very popular but lost its charm due to google drive"

July 31, 2023

3.0

overall i am neutral with the experience I had with Box

Pros

its enterprise and fine grain security makes it very secure and is one of the main reason many enterprises choose it over other products

Cons

its UI/UX is not one of the best among the available options and its pricy which makes it unsuitable for small businesses

Review Source

VR

Verified Reviewer  
RPA Developer  
Computer Software  
Used the software for: 6-12 months

### "It's so convenient to upload and download content with Box"

September 1, 2019

5.0

We needed a well known and easily accessed content management platform. We also had access to other Microsoft tools and the integration was really easy. Our offices are far and span multiple cities, so having content that can be monitored and accessed quickly is a necessity.

Pros

It's really fast. I'd say that Box can be used by almost anyone in a department. Personally my software and dev team made the best use of it. It's also nice that you can just sent an email file instead of having to log in. Also nice, but industry standard, to restrict levels of access on these files.

Cons

It's a bit more expensive than some other options out there. I think you make the best use/value of it on the Business and Enterprise level.

Review Source

Jean-Francois P.  
Awi  
Construction  
Used the software for: 2+ years

### "Really helpfull"

December 14, 2019

5.0

Box is easy to use and great to share work document. I personally save information every week in box so there no need for an hard drive and my collegue can Acces my files

Pros

Great tool for our group. We share a lot of files inBox. Great to transfer files that are oversized for emails

Cons

There’s no cons I could think of. This tool is helpfull to me in my work. Box is a great tool overhall

Review Source

OP

Ofwono P.  
FINANCE AND ADMINISTRATION COORDINATOR  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Documentation made easy with Box"

April 29, 2022

5.0

To me, I have had a good experience with Box as compared to other cloud management services as dropbox So I would recommend it for any potential clients.

Pros

1\. Easy to login 2. Easy to upload documents. 3. There is restriction of access to data. 4. There is availability of good security features. 5. It is not expensive to maintain.

Cons

1\. It may be challenging to a new user. 2. There is no 100% guarantee of safety of the information. 3. Confidentiality of the information may not be guaranteed too.

Review Source

SM

Scott M.  
Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Customer PHI - SAFE! "

May 13, 2020

4.0

Box has allowed us to still support our customers and remain compliant with the FDA and to support our teams through proper file sharing on an easy to use interface.

Pros

In a regulated industry such as a healthcare company in the US, keeping our customer data safe is paramount. With Box's traceability and strict HIPPA compliance it has been the perfect solution for our company.

Cons

I believe everything I would have to say would be personal preference and would be what the admins forced upon us to be compliant with our company policies so it would not be fair to mention here.

Review Source

RD

Roland D.  
Observateur  
Civic & Social Organization  
Used the software for: 6-12 months

### "Meilleure application de stockage "

March 2, 2023

5.0

Facilite la tâche de partage de données.

Pros

C'est une application simple, efficace et sécurisé pour le stockage, le partage et la gestion de documents.

Cons

Le partage de données prend parfois assez de temps.

Review Source

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