# Page 83 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 83 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

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Last updated April 15th, 2026

# Page 83 - Reviews of Box

## Showing most helpful reviews

Showing 2051-2075 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MW

Marie W.  
Marketing & Comms  
Education Management  
Used the software for: 1-2 years

### "Box perfect for sharing"

November 26, 2018

4.0

File sharing - especially makes life easier for sharing huge print ready files when they need to be sent pronto to the printers! I've always found Box super easy to use an I am definitely not a tech head - more a luddite...

Pros

Simple UX that is comprehensive from both ends i.e. uploading, sharing and downloading files. Good option to leave brief comment/tag files without end user having to open file - they just hover over the file image to see your notes.

Cons

Frustrating when it reaches capacity but this tends to happen on bigger projects with huge volume of files, using a lot of space. However, that could be something to do with our work account and the type of package/level os space we purchase.

Review Source

IY

Iain Y.  
senior consultant  
Computer & Network Security  
Used the software for: 2+ years

### "its all in the Box"

April 29, 2021

5.0

good overall and will certainly keep using it in the future.

Pros

i found esae of use vert helpful and mainly used the free version. easy to share docs via email links.

Cons

i am not really sure but it maybe storage space on free version. Or am i a cheapskate for wanting more.

Review Source

JRS

Joseph R. S.  
Senior Investigations Analyst  
Retail  
Used the software for: 2+ years

### "Box is the only cloud storage you will ever need"

September 14, 2018

5.0

Pros

Easy to use, and the sync feature across the desktop version and the mobile app is impeccable. I love the sharing feature between users as well.

Cons

I really' don't have any recommendations for improvement, actually. The number of shared users could be improved, but I really don't have a problem with it.

Review Source

WM

William M.  
Editor/Producer  
Media Production  
Used the software for: 2+ years

### "Good File storage"

March 15, 2021

5.0

We use Box as a backup file transfer service. It works well enough and

Pros

It allows file storage of various types and sizes. It is simple to use and is best at just backing up files and allowing others to download them.

Cons

It is pretty barebones and isn't the most user friendly or the prettiest looking online file storage.

Review Source

Oriana Veruska G.  
Manager  
  
Used the software for: 6-12 months

### "Good alternative to google drive"

July 25, 2018

4.0

If you want a free file sharing system then this probably is not the option for you, since it is extremely limited. It works great though, it is way easier than other file sharing systems but beware since it comes with a large price tag.

Pros

Box is a nice alternative to google drive, it works great for online storing and file sharing, which is always handy. Sometimes our clients require we work with box and it has been really easy to work with it.

Cons

For someone who needs few space, box is not a good option, since it's free version its extremely limited, plus if you need more space you are going to have to pay a lot more money compared to other sharing softwares.

Review Source

KB

Kyle B.  
Lab Manager  
Education Management  
Used the software for: 2+ years

### "Box is great for storage and sharing files"

December 6, 2019

4.0

Box is great to share files and storage with others, but can be slow on upload/download speed.

Pros

Very user friendly, easy to upload and download files and folders for everyone to view and edit who has access.

Cons

Box has occasionally slow uploads/downloads, which is not a fun time if you have large files/folders on a deadline.

Review Source

VR

Verified Reviewer  
Vice President Of Business Development  
Hospital & Health Care  
Used the software for: 2+ years

### "The cloud based storage solution is so easy it's laughable "

May 7, 2018

5.0

why not ?

Pros

The cloud based storage solution is so easy it's laughable. The app is really simple and easy to navigate and the space is generous.

Cons

Truth be told I want the windows based program to be a little more fluid and i think upload times can be a lot faster.

Review Source

TF

Thiago F.  
Costumer Representative Agent  
E-Learning  
Used the software for: 2+ years

### "A good software to update files of multiple use"

March 27, 2019

4.0

Pros

I used Box mainly to update Excel archives that needed constant changing. Usually, it works pretty well and I was able to check everything even if I was doing home office.

Cons

It takes a while to open the files and I had some update issues. Sometimes I would not see the archive or the latest changing.

Review Source

Keytiana H.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Secure and easy to use! "

August 6, 2018

5.0

I used this to set up training materials and FAQs for a company and it’s new employees. The company had multiple departments so I had to make it secure for a specific department so Box made it easy to make the information password protected and easy to navigate for the employees!

Pros

I love that it makes it very easy to host secure documents/information.

Cons

I think a few times we had issues where the employees would sign in and the box would appear empty but it was easily solved.

Review Source

FO

Francis O.  
Academic  
E-Learning  
Used the software for: 6-12 months

### "Ease of Box "

August 27, 2022

5.0

I have been using it for documents storage and file sharing so far.

Pros

Storage size and file sharing without unpermitted access to my documents.

Cons

So far, I am satisfied. Maybe, when I get dissatisfied.

Review Source

DL

Dorian L.  
Rédacteur  
Online Media  
Used the software for: 1-2 years

### "Logiciel efficace simple d’utilisation "

October 30, 2022

4.0

Bonne expérience sur le logiciel.

Pros

Bonne interface et facile d’utilisation. Pratique pour les débutants.

Cons

La gestion des sous dossiers doit être amélioré

Review Source

VR

Verified Reviewer  
Investor  
Government Administration  
Used the software for: 1-2 years

### "Family Business "

March 10, 2024

5.0

Pros

The management and storage protection. It allows freedom within the phone

Cons

I really can’t find anything negative other than password protection.

Review Source

VR

Verified Reviewer  
Senior Business Intelligence Analyst  
  
Used the software for: 2+ years

### "Not the most user friendly tool."

July 19, 2018

5.0

Pros

This tool allows our company to share files and collaborate on projects by editing online versions of documents, which is helpful.

Cons

It is not always easy to work with. This is especially true when compared to google drive, as that is much more user friendly.

Review Source

CB

ChanYoung B.  
HR Manager  
Individual & Family Services  
Used the software for: 2+ years

### "Looking for the Free Storage?"

May 27, 2021

5.0

Overall, except the case of the company use a storage app that has been selected, if you can choose the storage app, i recommend use this app.

Pros

You can use this app as a free storage. You can save any type of document. I used google for saving my document. But, i prefer to use BOX more than any other app

Cons

Nothing. It's a free app and fast and efficient. I prefer to use this app than any other storage app.

Review Source

Doug W.  
Student Management School Liaison Coordinator  
Education Management  
Used the software for: 6-12 months

### "Box review"

May 14, 2019

4.0

Overall pretty good, comparable to dropbox, which I use personnally.

Pros

This is a great option that we are using at work as a cloud-based server for all of our district documents. It is great, as it is unlimited for us to save documents and videos that take up a lot of space. You are also able to link documents/share with others on your team and make changes that effect/change the entire document for everyone to have the most updated version.

Cons

I am still trying to understand all of the options with this--mainly the sharing piece. I'm sure once I understand it, I will be a wiz.

Review Source

DB

Damian B.  
Manager, Data Center Operations  
Internet  
Used the software for: 2+ years

### "Great cloud drive but wonky functionality with Windows"

June 11, 2018

4.0

Pros

From the web browser it’s a great collaboration tool for documents, versioning and user tracking is very nice.

Cons

Box edit for Windows doesn’t install correctly and isn’t recognized most of the time when trying to open an office document from the browser and box sync takes up too much space locally.

Review Source

VR

Verified Reviewer  
CTO  
Computer Software  
Used the software for: 6-12 months

### "Simply the best storage service for enterprises"

December 14, 2017

5.0

Pros

So easy to setup for enterprise, compartmentalised folders, sharing between teams, very less footprint on devices.

Cons

There isn't anything that is a drawback, I have observed so far. Tighter integration with desktop may be?

Review Source

JV

Jetender V.  
Manager  
Computer Software  
Used the software for: 2+ years

### "Box Cloud storage and version control"

January 12, 2022

5.0

I like Box very much ease of use.

Pros

1\. Cloud storage for enterprise 2. Version control 3. Ease of use 4. Access control for files 5. Auto backup

Cons

None that I know off. It does what is promised

Review Source

VR

Verified Reviewer  
Evaluation Faculty, Business & Integrated Healthcare Management  
Higher Education  
Used the software for: 6-12 months

### "This is an easy document management tool"

May 12, 2018

5.0

Pros

Easy to use and easy to share numerous working documents with others in an organized manner for easy recall.

Cons

Some features such as rotating documents could not be located. Other than that, I have had no other problems.

Review Source

MPM

Michael P M.  
  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Weird overall experience"

September 20, 2018

2.0

Pros

I found Box to be easy to use, and very easy to share documents with other users. I was looking forward to working more with it.

Cons

Call me paranoid if you like, but the following experience changed my mind about using Box. I received a phone call from a rep at Box who informed me that they could tell that I had been using Box for my business and because of that I needed to upgrade my plan. When I asked how did they know how or for what reason I was using the software? Were they looking at my files that I'd uploaded to the cloud? The caller paused for a long time and then said that they just knew. I asked, "How do you know?" She hung up.

Review Source

VR

Verified Reviewer  
Project coordinator  
Food & Beverages  
Used the software for: 2+ years

### "Not a fan of box "

December 13, 2019

2.0

I would personally not like to use box any longer than needed.

Pros

I believe box is easy to attach files to and easy to set up for each employee profile. That is about all I like about box

Cons

I least like that box is hard to navigate through. I believe a lot of users get confusion when navigating through the system

Review Source

VR

Verified Reviewer  
Server Administrator  
Information Services  
Used the software for: 2+ years

### "Box is a solid cloud file collaboration application"

March 20, 2020

5.0

Used this platform for about 5 years now. Very happy with it.

Pros

\-Solid and reliable application. -Ton of options. -Fast for uploads/downloads. -Recycle bin works as needed. -Very high file size limits.

Cons

\-Free version has very little storage. -Paid version is somewhat expansive. -Tech support is only via email.

Review Source

AT

Ada T.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Use Box for your organizational needs!"

September 17, 2022

5.0

I love it!

Pros

I love that Box helps me to keep everything in one place!

Cons

I can locate things so easily with Box! Never switching to another service.

Review Source

MC

Michael C.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Large file sync and share king."

November 28, 2018

5.0

We have tried the other services like, google drive, one drive and even dropbox. all are good, and notable, but require considerable services connected to them to work (ie Microsoft, or Google account) where we want to share these large video files with collaborators this software made this simple and functional. I like the technical backend because it did not fail where other software would. Especially in Australia where internet speeds are not the best.

Pros

This software had the ability to move large video files for me and my clients, where other cloud syncing software would not hold up in terms of reliability. This was easy to use, and install and most of all some of the best value for money in any service available at the time.

Cons

Native app for devices can use some improvement.

Review Source

TQ

Ted Q.  
Owner  
Automotive  
Used the software for: 2+ years

### "Great integration "

September 20, 2022

5.0

Pros

Integrates with all the major software I use very easy to use

Cons

Love this product no cons I can think of

Review Source

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