# Page 88 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 88 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

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Last updated April 15th, 2026

# Page 88 - Reviews of Box

## Showing most helpful reviews

Showing 2176-2200 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Amit S.  
Educator  
Education Management  
Used the software for: Less than 6 months

### "Good Cloud Store and Collaboration Tool"

February 25, 2023

3.0

Pros

The data encryption and sharing of external files helps to use the platform seamlessly. The collaboration with teams is also good. The version history feature is the best feature that we have ever used.

Cons

Unlike other cloud storage, they didnot have native document writer. It is expensive as compared to other competitors. The sync is little slow as compared to products like Google Drive or OneDrive.

Review Source

KB

Karli B.  
It manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Excellent cloud storage "

September 8, 2022

5.0

Pros

The software easily integrates with iOS.

Cons

The software can be slow to use for first timers.

Review Source

Rich I.  
Consultant - Business and IT  
Legal Services  
Used the software for: Less than 6 months

### "Avoids any human interaction except pointing you to their community forum figure it out yourself."

January 15, 2019

3.0

Fustrating and restrictive to getting business done.

Pros

1) Not too valuable if you can not access the data you loaded into Box

Cons

1) Lack thorough onboarding or ongoing support 2) Do not have a means for conversation with human beings 3) Whenever you a challenge with their application they just point you to their community forum 4) After dozens of emails back and forth we have no progress - they still refuse any support except pointing you to their community forum. 5) Simple questions to save and attach documents go unanswered

Review Source

SM

Stéphanie M.  
Owner/Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Box Review"

July 12, 2017

5.0

Security, peace of mind, easy collaboration with clients.

Pros

Easy to setup and navigate as well as collaborate with others. Lots of great features, such as setting expirations on shared files, password protection, and upload via email.

Cons

Customer support can be hard to reach unless you're on a higher up plan. When there's an outage or a bug, you need to subscribe to email updates or check their Twitter. There is no phone support for the basic paid plan.

Review Source

JP

James P.  
Service Desk Technician  
Construction  
Used the software for: 2+ years

### "James Pope Review"

February 9, 2017

5.0

I've had a very satisfying experience. The functionality, features, and UI/UX is very warming and welcoming. There's a couple features we would like to have and some things to be reworked but overall I really like Box and would recommend it to those who need Cloud storage & collaboration.

Pros

Collaboration

Cons

Box Sync

Review Source

JE

Jessica E.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Great when it works"

April 5, 2018

4.0

Pros

It's fairly easy to use. I can set up a Box folder on my desktop and use it like a regular computer folder. It's accessible from every device I own and I can store a lot on it. Not as bulky as Dropbox.

Cons

I've found it to be buggy at times. I have saved things in Box that have disappeared and I cannot find them to recover them. It doesn't happen often, but it is definitely inconvenient when it does.

Review Source

KP

Kishor P.  
Student  
Computer Hardware  
Used the software for: 1-2 years

### "Pioneer in cloud storage"

May 30, 2019

4.0

Box provides all the amenities one can hope from a cloud storage software.But it comes at a high price where all the other competitors offering the same at a lower cost.

Pros

Box in one of the first cloud storage system in the world.It provides storage up to 100 GB,improved syncing capability.It's perfectly designed for collaboration and external parties can be invited to collaborate & contribute, no matter the device.It also offers a rich file review,effective file locking with a full text search.

Cons

Box is highly expensive.It also does not offer any discount which has made it quite unpopular among regular users.The syncing capability is still way behind its more popular competitor.It has a size limit of the files that can be uploaded.The desktop version is pretty confusing to use.

Review Source

Brendan G.  
Developer  
Computer Software  
Used the software for: 2+ years

### "A cloud storage platform that rivals Dropbox, Google Drive, and OneDrive"

November 1, 2018

5.0

Pros

It's got a competitive pricing/feature set to other popular cloud storage offerings.

Cons

It doesn't seem to be as popular as other cloud storage offerings, so sharing a link to a Box file isn't as clear cut as sharing a Dropbox or Google Drive link.

Review Source

CL

Cat L.  
Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to use and lots of capabilities "

December 19, 2023

5.0

Pros

There are many different permission settings for the different ways to share files that is easy to figure out. Useful because sometimes you don't want to give access to others, but you also need to share files. Box makes it possible.

Cons

Right now, it serves it purpose for us. There can be a limit to the size of files shared or stored which can be a limitation in its functionality.

Review Source

ER

Eder R.  
motorista  
Automotive  
Used the software for: 6-12 months

### "evaluating software box"

February 11, 2023

5.0

The application healed and completely resolved the difficulty I had in storing and keeping files more secure, it increased the capacity that I needed to store.

Pros

The software is of great relevance for me to store and keep files confidential and saved for easy interaction and handling.

Cons

The application does not, in my view, show any difficulty in interacting even with new users, perhaps its capacity limit may be increased in the future.

Review Source

VR

Verified Reviewer  
Manager  
Management Consulting  
Used the software for: 1-2 years

### "Cloud application for your organisation"

July 11, 2018

4.0

Pros

One of the most easiest tools I've used. The UI is simple and easily understandable. Sharing of the files and folders as well the speed is commendable. Previews and online editing of the files helps in saving time and synchronisation of the updates on real time basis.

Cons

Lack of authentication while accessing the application. Sometimes, you may have a feeling of security of the tool is compromised.

Review Source

CS

Christan S.  
Student  
Higher Education  
Used the software for: 2+ years

### "My favorite cloud storage"

May 6, 2021

5.0

My experience is great with box. It is simple to use and easy to share documents and collaborate with others

Pros

I consider Box as my favorite cloud storage platform. It is very fast to upload my documents and collaborating with my classmates is so easy. I also like to use it for my own personal use. I store all my important documents and files there because it is very safe and I get an email notification every time I log which makes my account safe and secured

Cons

I have been using box for a very long time now and I don't have any complains

Review Source

JC

Jerry C.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Beware small print. Misleading site as to costs and # of users."

September 28, 2022

1.0

Pros

Was looking for alternative to Dropbox. Dropbox was not syncing correctly.

Cons

I had a "individual" account. Was trying to upgrade it to a different tier that stated a cost Of $60.00. I am the only user. I missed seeing the much smaller print on the site which stated a three user minimum. I guess my 70 year eyes are not as good they used to me. I put in my credit card and it went through. AFTER it went through, it displayed a confirmation charge of $180. (those 3 users). I immediately tried calling them, chatting with them, but couldn't get through the correct number. I sent them an email to their billing dept which was the only email address I could fine. They responded without directly stating if they would refund the money. I am still waiting for a response. STAY AWAY FROM THIS COMPANY. THERE ARE OTHER ALTERNATIVES. I PLAN TO WITE AS MANY NEGATIVE REVIEWS ABOUT BOX.COM I CAN SO OTHERS WILL NOT MAKE THE SAME MISTAKE I MADE.

Review Source

VR

Verified Reviewer  
Pre Sales  
Internet  
Used the software for: 6-12 months

### "Not good, Not bad"

June 30, 2022

4.0

Just cloud file storage

Pros

I don't need to take care of storage limitation.

Cons

Search functionality is so poor, I can't search inside text.

Review Source

VR

Verified Reviewer  
Owner  
Entertainment  
Used the software for: 1-2 years

### "I review videos frequently..."

September 5, 2019

1.0

Abysmal. I hate being sent box.com links, they're frequently buggy and just no fun to deal with.

Pros

I have about 100 people sending me videos for review every single week. Many use the main players, but some use box.com. It's the worst experience out of all, save one.

Cons

It's clunky and unintuitive. Why people don't choose the main alternative which also has box in its name, I don't know. Box.com just doesn't do it for me.

Review Source

VR

Verified Reviewer  
Cashier  
Retail  
Used the software for: I used a free trial

### "Stay on track "

May 5, 2022

5.0

Get so much selfcofidance in completing projects on time,improved,updated and more

Pros

The ability to get informations, to share the same to ability to keep collaboration active constantly,to connect old and new information, updates and much more

Cons

The ability for online webinars and sharing video contents

Review Source

MCT

Mary Cay T.  
Branch Admin  
Environmental Services  
Used the software for: 2+ years

### "User friendly"

December 28, 2022

5.0

Pros

Able to access and find anything I need and save files used daily

Cons

Nothing, everything at my fingertips and always easy to use

Review Source

jR

jonny R.  
Impiegato  
Information Technology and Services  
Used the software for: 2+ years

### "Box "

February 5, 2023

5.0

Pros

Ottimo sistema di archiviazione e condivisione documenti anche da mobile

Cons

Manca la condivisione con chat come whatsapp o telegram

Review Source

Shashank M.  
RAN Engineer  
Telecommunications  
Used the software for: 2+ years

### "Box Helps Manage Files and Share them Quickly"

April 30, 2022

5.0

Pros

Box is a fabulous tool to manage my repositories simply and seamlessly. I can share files to my contacts efficiently and quickly. The syncing in this tool is relatively quick and very good.

Cons

The web as well as the mobile interface of Box is very annoying to use. Sometimes it is very tough to find the file that I need in Box due to the complex interface.

Review Source

Tyler S.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Straight-Forward Data Storage"

April 19, 2020

5.0

Box is a fine option for data storage and transferring large files. Not my first choice, but no big complaints either.

Pros

Box is a straight forward option for data storage. I personally prefer Dropbox, but it's fine if you're mainly just sending large files.

Cons

It's not so much as what I DON'T like about Box, I just happen to like one of their competitors more. No big negatives here.

Review Source

VR

Verified Reviewer  
Sole Proprieter  
Law Practice  
Used the software for: 2+ years

### "Have had Box Since it Started"

January 31, 2023

5.0

Have shared and received files with ease using this software.

Pros

I like the ease of use for storing documents and files with this service. Have used it since they began.

Cons

I guess it is a nuisance to have to enter my password to login. Other than that it is great for what it is.

Review Source

VR

Verified Reviewer  
Social Media Specialist  
Computer Software  
Used the software for: 2+ years

### "Versatile and robust"

July 2, 2018

5.0

Pros

Box has a great amount of functionality. Its services as a collaboration tool in the cloud are unrivaled in this day and age.

Cons

Make sure you have a proper folder structure when using Box - it is easy for things to get lost in the shuffle.

Review Source

CT

Caleb T.  
Wireless Consultant  
Wireless  
Used the software for: 2+ years

### "Been using for a few years now, solid."

March 27, 2018

5.0

Pros

You get a decent amount of storage for free if yours not a heavy user. Easy to share files. Collaborating is easy.

Cons

Like most cloud file storage, it can get expensive. Guess it boils down to What your needs are and what your budget is.

Review Source

MMT

Muhammad Mansha T.  
Administrtor  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "My Review about Box "

December 25, 2022

4.0

Pros

It is really good, anyone can use it, there are so much time to spend to figuring out what do before you actually do any of the work there is lots of good stuff had.

Cons

In my opinion most of software engineering do not like the fect that they don't have the freedom to choose.

Review Source

VR

Verified Reviewer  
Student  
E-Learning  
Used the software for: 2+ years

### "Strong platform for sharing documents"

June 3, 2019

4.0

Pros

Made it easy for my teachers to share feedback on papers I've written with me.

Cons

Was initially a bit difficult to understand how to use, however, after a while you realize it's actually pretty simple.

Review Source

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