# Page 97 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 97 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

---

Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Page 97 - Reviews of Box

## Showing most helpful reviews

Showing 2401-2425 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Janet R.  
Unit Research Administrator  
Higher Education  
Used the software for: Less than 6 months

### "Box is amazingly accessible and easy to use"

November 26, 2018

4.0

Despite the couple of negatives, Box is very functional and easy to use. It has saved me an exorbitant amount of time so I no longer have to download files to a thumb drive and/or log in via VPN from home to access my files. Highly recommend this product!

Pros

Ease of use portability Access from anywhere with an internet connection Attach files directly to messages/emails

Cons

You can't lock people out of the files when you're using them You can't move files easily between folders on the app

Review Source

VR

Verified Reviewer  
Student  
Hospital & Health Care  
Used the software for: 2+ years

### "Great"

February 15, 2023

5.0

Pros

This is great for large organizations where files need to be shared with large groups of people.

Cons

Can be simplistic and it's not easy to organize. Kind of resembles internal computer file storage.

Review Source

SH

Sabastian H.  
Sr Director, AppSec and Systems Assurance  
Hospital & Health Care  
Used the software for: 2+ years

### "Largely Satisfied"

August 28, 2018

4.0

Pros

Intuituve use, excellent for implementing and maintaining folder structures for content orgaization.

Cons

Role-based access control features are not rich enough. Mobile app too limiting for administrators. Scaling back access controls after granting higher levels of access often fouls up the intended users ability to access intended content or folder

Review Source

NM

Nicole M.  
Marketing Research Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Easy way to share files"

January 20, 2022

4.0

Pros

User friendly, able to control who can access different files, easy to organize, easy to add contributors

Cons

Our version only saves files for a year so we are trying to determine how we want to move forward for future record keeping where we can go back to access old files.

Review Source

JC

John C.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Box - Student Review"

December 17, 2018

4.0

I am a health professions graduate student who uses box for group projects and patient work. I have been very pleased with Box's functionality and capabilities.

Pros

Box is great. There are several other programs that offer file sharing, but box has several unique features that make it more competitive. Firstly, Box allows you to share files from Microsoft products like Word and Excel so that you can share and group edit - you can't do this with Google Drive. If you are a Microsoft person like I am this is huge. Secondly, Box can be set up to be encrypted, which for a health professions student like myself is great. Not only does our coursework stay private, but it also follows HIPAA guidelines so that patient information is safe.

Cons

The user interface could be a little more streamlined, but other than that there is not much to complain about!

Review Source

AC

Aline C.  
Gerente  
Restaurants  
Used the software for: Less than 6 months

### "Muito prático e útil "

February 29, 2024

5.0

Pros

O box auxilia bastante a armazenar arquivos importante da empresa

Cons

Não tenho comentário negativo a respeito

Review Source

KH

Kyle H.  
Senior Consultant  
Civil Engineering  
Used the software for: 6-12 months

### "Box Review"

February 23, 2021

5.0

Meets all our needs to provide file sharing, version control, & file security. Ties in well with Windows.

Pros

Very easy method of safe file storage that enables both collaboration and version control across teams.

Cons

Constant updates required. Good that software is always updated but can be annoying to have to update it from time to time.

Review Source

BS

Brooke S.  
EVP  
E-Learning  
Used the software for: 2+ years

### "Great cloud-based storage"

February 22, 2017

5.0

I've used Box for the past 6 years and have never been disappointed. I like the ability to set the various privacy settings for different folders, and love the expiration ability for files shared that you don't want to have available for eternity. For us, it makes sharing files with customers a snap.

Pros

Ability to expire links, privacy setting options

Cons

It can get a bit pricey for larger teams with multi-media files.

Review Source

OR

Omi R.  
Student  
Higher Education  
Used the software for: 2+ years

### "Good product"

November 12, 2019

5.0

This software is very good for office use where multiple updates are being made by different collaborators on a single document

Pros

It is a good software that will help you have all your data in one place. The locking mechanism for files which is used while collaborating with other people is something that I like the most. It allows you to lock the file till it is being used by you, thus avoiding any inconsistencies in data.

Cons

I think it is a very good software and so far I do not have any negative points and I like the software.

Review Source

EC

Erica C.  
DBA  
Construction  
Used the software for: 2+ years

### "Very easy to use. "

February 27, 2017

5.0

Box is straight forward. They have made wonderful improvements to their online interface. After this update, I don't see any reason to interact with your documents in the old fashioned way at all.

Review Source

Abdelrhman I.  
Teacher, Computer Operator and Computer Tech  
E-Learning  
Used the software for: 1-2 years

### "excellent program"

December 8, 2022

4.0

Pros

The program made my work easier and more useful

Cons

Ease of useThe program interfaceIts versatility

Review Source

DP

Dinesh P.  
Alumni Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "A cloud Service that helps my developer team collab easily"

January 9, 2019

5.0

Pros

1\. Box has apps and websites that extend across various platforms and form factors such as laptops, smartphones, tablets . Hence it is easy to access your files easily on any device. 2. I use box to collab with my developer team(College friends) on projects we work upon. It is fast, secure and easy method to share dev files with each other. 3. We chose Box since it is highly secure, responsive and has an easy to learn user interface. 4. There are options to extend your storage which obviously costs some bucks but I am a free user so i liked the service despite it being free. 5. The customer support is awesome . They are responsive and skilled.

Cons

1\. To extend your free storage , the cost required for the purpose is quite steep and free storage is less compared to some of its competitor.

Review Source

JA

Jillian A.  
Product Marketer  
Computer Software  
Used the software for: 1-2 years

### "Works fine but doesn't have all the features I'd like"

July 13, 2018

3.0

Pros

Box makes it easy to collaborate, and I like that it saves previous versions of the documents you've worked on so you can easily go back and see the changes or check if anything was accidentally taken out.

Cons

I wish I could view all the sub-folders within a folder without having to click into the folder. Like if there was an expanded view, that would be super helpful. And I'd also like to be able to access folders from various spots--like be able to access folder A through folder B AND folder C.

Review Source

VR

Verified Reviewer  
management  
Education Management  
Used the software for: 6-12 months

### "Organization and Filing of Documents"

November 25, 2022

5.0

at first it was a little complicated but once you really understand the features it's a great tool

Pros

With this platform, we can centralize important company documents in a single place, even if you change employees, no files are lost or lost.

Cons

Difficulty handling create or hide files and support should be clearer in directions sent

Review Source

BG

Borja G.  
Solution Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Probably the best enterprise file service"

December 22, 2018

4.0

I have mainly used it to provide a reliable and inexpensive documentation manager integrated with our customers CRM in a seamless way.

Pros

It covers most of the common use cases at a very reasonable price. Integration and API is top-notch, well documented and works very well. Permissions management is also very good.

Cons

At some points in time, Box has not been reliable. I remember some years ago it happened that Box started to lose files for one of our customers (a bank), in an unrecoverable way. That has never happened again but, of course, it was a very serious issue.

Review Source

VR

Verified Reviewer  
Project Coordinator  
Construction  
Used the software for: 1-2 years

### "Simple & Functional"

November 19, 2018

4.0

Pros

I like being able to upload documents and sharing them with multiple people working on a project. I like being able to select only certain documents to share with certain people.

Cons

I think the interface is a bit boring. It's simple and easy to use, but just needs a little something to make it interesting.

Review Source

JB

Jorden B.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Box has great security for a online storage system but may not be the best out there."

February 1, 2019

5.0

Box has actually been very easy to use and it has a very clean interface. The Box sync/ Box Drive is somewhat buggy and can have issues when syncing causing duplicate documents. Box is not my favorite cloud storage service and I wish it has better notifications similar to Dropbox.

Pros

Box is a great solution for cloud storage if you are concerned with security measures. Box also is great when working with other people or teams. I do like how it has a mobile app that lets you transfer files from your phone. You can share files easily using a generated link which can be public or private. One of the main things I like is the upload and download speed compared to other services it is fast!

Cons

Box has various pricing points but also offers a free plan. The free plan only gives you 250 MB upload per files with 10 gigs or storage. So the free plan isn't really viable. The desktop version with its sync features are somewhat buggy and don't always work. If you plan on using Box you should use the paid version but I feel other services are cheaper for the storage.

Review Source

LS

Luke S.  
SaaS Admin  
Computer Software  
Used the software for: 2+ years

### "Yes, Box is different than Dropbox"

May 11, 2021

4.0

Overall, it's a great tool with great features. However, it doesn't really do any one thing better than everyone else, and it's very expensive.

Pros

Box is an interesting option for cloud storage and document collaboration. They offer lots of SSO options for corporate deployment, and they adhere to a vast number of international government data regulations.

Cons

They are expensive, and they don't have a good personal option. If you're shopping around, it's worth looking at Dropbox or Google Drive.

Review Source

AL

Andrew L.  
Service Owner  
Higher Education  
Used the software for: 2+ years

### "Simple yet powerful product"

December 9, 2016

4.0

Box is an excellent choice for cloud storage. It's biggest is the ease of collaborating on the same files and documents. Box is a simple product and adoption is met with few issues. Highly recommended!

Pros

Ease of Use, Rich Collaboration Features, Versioning, Connectors to commonly used applications.

Cons

The inability to allow subdivision management of users in a complex enterprise environment.

Review Source

MJ

Matt J.  
President  
  
Used the software for: 2+ years

### "Good Sharing Software"

March 23, 2018

4.0

Pros

This software is very useful when sharing a lot of files and large files between team members and other staff. It allows us to all work more collaboratively and share files quicker.

Cons

It takes a while for the files to load and for the files to appear in the box folders if they are larger files but this is common with these types of software.

Review Source

VR

Verified Reviewer  
Manager, Product Marketing and Integration  
Education Management  
Used the software for: 1-2 years

### "Good integration and easy to use"

June 21, 2018

4.0

Pros

Very easy to integrate with other software tools. Interface is clean and doesn't require a long on boarding period for new users.

Cons

Though intuitive, the detailed controls can be cumbersome to manipulate. Wish there was better functionality across multiple platforms.

Review Source

MV

Melissa V.  
Member Service Representative  
Banking  
Used the software for: 2+ years

### "Efficiency is the Goal!"

May 20, 2022

4.0

Pros

I love that I can share documents with my team and we can add to them and share them with ease

Cons

I don’t like how it gets stuck sometimes and won’t save

Review Source

AJ

Abraraw J.  
Dr  
Hospital & Health Care  
Used the software for: 6-12 months

### "Abraraw"

December 17, 2022

5.0

Pros

I like security for Digital asset management and asset sharing.

Cons

I don't have Feature that i don't like.I like features I try

Review Source

MS

Mayur S.  
CFO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best team management tool"

August 31, 2022

5.0

Pros

Easy document storage, effective tasks scheduling and updating.

Cons

Till now not find any disadvantages of this software.

Review Source

JJ

Judy J.  
Onboarding Specialist  
Accounting  
Used the software for: 2+ years

### "Box"

November 29, 2018

5.0

Love having all docs at my finger tips and the ability to share folders with clients.

Pros

The ability to digitally store all of our documents in one place and share them is awesome!

Cons

Sometimes f i am trying to upload alot of documents and the upload fails, i either have to delete what did upload or spend alot of time trying to figure out what did and didn't upload.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.