# Page 4 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Box the right File Sharing solution for you? Explore 5622 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5622)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Box

## Showing most helpful reviews

Showing 76-100 of 5622 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BG

Ben G.  
Webmaster  
Computer Software  
Used the software for: 1-2 years

### "Great software but not perfect"

October 3, 2024

4.0

My overall experience with Box was really good but not without flaws.

Pros

I liked the ease of being able to transfer files between office computers at a very competitive price.

Cons

The sychronisation was sometimes slow and the software was very limited with compatibility of operating systems.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing Box

Cheaper and a recommendation from other colleagues

Review Source

KJ

Karen J.  
Elements Restoration  
Insurance  
Used the software for: 1-2 years

### "Box Review: We love it"

July 28, 2025

5.0

We're glad to use it and not another service because it's way more secure but the security costs a little bit too much.

Pros

Box is the best document management and collaboration platform we've tried. You can collaborate on the same document more efficiently thanks to the tools it provides.

Cons

The dark point is pricing, which structure for small organizations like ours needs a big budget to deal with it.

Review Source

KA

Kayelee A.  
Project Coordinator  
Education Management  
Used the software for: 2+ years

### "Great for collaborative work"

April 4, 2025

5.0

Pros

Love the organization of Box and the ease of collaborative spaces.

Cons

I don't like the how Box on a person's desktop can mess up documents online.

Review Source

VR

Verified Reviewer  
VP Product  
Financial Services  
Used the software for: 6-12 months

### "great tool for e-signature "

January 28, 2026

5.0

Pros

Box Sign is a very useful tool for digital signature and approval, especially for remote clients and internal employees. additional MFA authentication provides another layer of security

Cons

overall experience is great, the only minor issue is when using on mobile, the format and font size may not be optimal for reading and review

Review Source

CR

Chidz R.  
News correspondent  
Broadcast Media  
Used the software for: 2+ years

### "The Best Software For Storing File's."

November 16, 2024

5.0

I find Box to be an easy platform to use and a good one to use to store data.

Pros

It has many features and it's easy to use Box. It is easy to share files with Box and it also organizes our files well.

Cons

Their is absolutely nothing to hate with this platform.

Review Source

MN

Maryanne N.  
Sales Specialist  
Broadcast Media  
Used the software for: 2+ years

### "Five Star Platform "

November 26, 2024

5.0

It is always great to work with a five star platform.

Pros

Me I feel like Box has made storing things online easy because I can access my data from the cloud easily. Box has the best integrations ever. Box's customer support team is dependable on.

Cons

I haven't had any challenges with this platform.

Review Source

SG

Shaun G.  
Continuous Improvement Analyst  
Food Production  
Used the software for: 1-2 years

### "Does what you need, straightforward and robust."

October 7, 2024

4.0

Box was utilized for my first 2/3 years with this current company. The company as a whole made the transition from Box to OneDrive for Business. As a front end user, I did not see any issues with Box and think it was a great solution, but I believe the company as a whole transitioned to overall integrate more of Microsoft's Office 365 for simplicity and consistency.

Pros

Box does what it is supposed to do. It worked well as a backup solution and I always felt confident my documents and data were secure and easily accessible through desktop or mobile means.

Cons

Throughout my experience with Box, I would say that I never found a negative aspect.

Review Source

Lucila Z.  
Freelancer  
Design  
Used the software for: 1-2 years

### "Box simplemente excelente"

January 3, 2025

5.0

Pros

Simplicidad y rapidez cuando subo mis archivos multimedia. Además que es posible realizar colaboraciones, e implementar los audios, videos, imágenes, archivos css o js en HTML u otros constructores web. Por eso me gusta mucho Box

Cons

me gustaría una forma más sencilla de poder obtener el enlace directo del archivo para embeberlo sin complicaciones en mi código.

Review Source

LW

Lela W.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Great sharing document software between firms"

June 2, 2025

5.0

Pretty good experience overall with the use of Box. We get documents sent to us from other firms with this program and works great.

Pros

The ease of use of sharing documents between law firms. It's very easy to login and receive the documents sent to our firm.

Cons

That sometimes the account seems to expire and we have to reset a password, etc. to get logged in if you haven't used it in a while.

Review Source

MM

Mukami M.  
Portfolio Management  
Real Estate  
Used the software for: 2+ years

### "Excellent and secure file sharing app. "

April 15, 2025

5.0

Pros

It's a great and very secure file sharing platform. I have used it for many years and i highly recommend it.

Cons

Some files get duplicated and you'll need to delete them manually.

Review Source

KS

Kamakshi S.  
Senior Joint Manager  
Consumer Goods  
Used the software for: 2+ years

### "A Formidable Tool for Files Storage and Sharing."

December 10, 2024

5.0

It's simple to access files with Box on any device, anytime. I can easily search files quickly when using Box.

Pros

Box enables ease to organize and manage files and documents. It is simple to share files faster using Box. I like how Box enables secure files storage.

Cons

I have no negative remarks to make about Box as it best suits all my needs.

Review Source

VR

Verified Reviewer  
Engineer  
Food & Beverages  
Used the software for: 1-2 years

### "Great Cloud storage solution"

January 31, 2025

4.0

Pros

Box is a great tool for cloud storage and collaborative working.

Cons

Box can be quite costly for large organizations

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Dropbox was too expensive for a large organisation

Review Source

RJ

Raymond J.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "A decent alternative to it's competitors. "

January 6, 2025

4.0

Overall it was a needed product at the right time but it didn't quite fill all my needs.

Pros

At the time I was using it it was one of the only mobile applications available for cloud storage so it was valuable to me as a product

Cons

The space available for free. I was struggling to get my business going and couldn't afford the cost for all the storage I needed at the time

Review Source

AW

Andrew W.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Secure collaboration platform"

May 4, 2025

5.0

Pros

Box is a cloud content management platform focused on secure file sharing, pretty neat if you need team collaboration on files

Cons

Desktop sync sometimes fail without warning and permission settings get super confusing when you got loads of nested folders

Review Source

AP

Avinash P.  
Technical support engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Simple and sorted file sharing"

December 5, 2024

4.0

Experience is good and helpful with Box. As our main work is logs management and analyse the logs by taking it from customer. This work is easy with Box to take logs and to see the issues with easy storing and sharing capabilities.

Pros

1\. Helpful in storing and accessing large size files with ease and security. 2. Easy login if there is a account and can provide permission to each file. 3. Sharing files with short links, handling company data and signatures are effective and not a big deal now.

Cons

1\. It urge to create account who is not in box to access file which sometimes a headache for customers, 2. Quite costly for small organizations.

Review Source

JS

Julia S.  
Director of Training  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to Naviagate, Easy to Share"

October 21, 2024

4.0

I am very happy with the functionality, and how easy it out to create custom access and share links. The search feature also works well when you are looking for specific documents.

Pros

I like how easy it is to customize and share files with specific parties. I like how customizable the layouts and folders are.

Cons

I wish there was real time editing inside the tab you are viewing, same as Teams, Dropbox or Google Drive. I have oft had to teach people that they need to open the view only file in the "online" version and edit there.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Box

Workflow with related products for seamless transition

Review Source

JT

Joseph T.  
Photo and Videomaker  
Events Services  
Used the software for: 2+ years

### "Simple and yet efficient"

May 31, 2025

5.0

Overall, it's a grat sofware for sharing and for accessing own file form a remote location which a good thing

Pros

Simple and very useful, i liked it a lot as it was ginving a lot of storage for the free plan which was great. Appart of that it was simple and working fine. You can also have a shortcut on your file explrorer on windows, which is great

Cons

Nothing that i can see. The software work as expected, you can go into your account and see all the file you need. Nothing special

Review Source

DS

Daniel S.  
Consultant  
Graphic Design  
Used the software for: 6-12 months

### "Box is the best for managing cloud based content "

November 27, 2024

5.0

I really enjoy the seem less way my content is being managed

Pros

I like the user experience and interface of the website

Cons

I haven't noticed anything bad but if I do I'll come back

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Because I love the interface of box better it gives me better access to handling my projects

Review Source

BY

Barry Y.  
Research Associate  
Higher Education  
Used the software for: 2+ years

### "Box is good, but is it good enough?"

November 3, 2025

4.0

Pros

It works well for syncing files in the majority of cases and the default allowance is quite generous.

Cons

It struggles to find any features to make it stand out from competitors such as Google Drive and Dropbox.

Review Source

JM

Jason M.  
Graphic Designer  
Design  
Used the software for: 1-2 years

### "Best Cloud Storage "

January 6, 2025

5.0

Box has been an excellent online storage solution that fits my needs perfectly. I’m really impressed with its performance and how affordable it is

Pros

The pricing is very competitive compared to other storage options, which is a big plus

Cons

I haven’t had any significant issues with Box. It’s a stable, reliable, and user-friendly platform that does exactly what it promises

Review Source

CP

Chris P.  
Website Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Better then most online storge services (free account). "

December 2, 2024

4.0

The share option is much better than other services.

Pros

The interface is very user friendly , on desktop and mobile.

Cons

The storge space on a free account is a bit low compared to other online storge services.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

More store for the price. Well, the enterprise account.

Review Source

TM

Tina M.  
Installation Manager  
Construction  
Used the software for: 2+ years

### "Box is the Bomb!"

April 3, 2025

5.0

I think its great!! Very user friendly and easy to use.

Pros

I've used it in my personal life and it was awesome to use professionally now too.

Cons

Not really anything I didnt like, other than it going a littel slow.

Review Source

VR

Verified Reviewer  
People Partner  
Internet  
Used the software for: 1-2 years

### "Great cloud solution!"

December 4, 2024

4.0

Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to use, seamless sharing of files, and seamless integrations with Microsoft Office and Google Workspace make it extremely efficient in workflows for any team. Its enterprise-grade security and version control are highlights in this application to ensure data safety and consistency. However, it could improve in various ways: offline functionality, reliability of desktop syncs, and some may find the pricing a bit steep for smaller teams. Although advanced features have a learning curve, Box does the core features right. In general, Box is a great choice for a business that values collaboration and security.

Pros

Easy access to files through different devices and users Works as a repository for all your files Very intuitive to use Easy to track changes and restore previous versions, which helps maintain consistency Integrates with Microsoft Office, Google Workspace, and Slack

Cons

It is a bit inconvenient when working in areas with limited internet connectivity The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan The desktop sync application can occasionally be unreliable at least on Mac users

Review Source

AI

Anna I.  
Executive Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "Simple and Smooth Sharing with Box"

May 4, 2025

5.0

Box was a new software used to share documents between a design team and our company. It was a great additional asset that complimented Google Drive sharing!

Pros

Box made document sharing very easy and accessible despite different users having different Mac and Microsoft softwares on their individual computers.

Cons

I did not like how plain the interface was. Visually, Box is unappealing. However, this is just a matter of opinion and did not affect functionality in the least.

Review Source

LF

Lana F.  
Electrical Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Lovely and works perfectly with files and documents storage."

December 9, 2024

5.0

Marvelous to securely keep all my files and documents in the cloud. Great for access anywhere from ant device.

Pros

Marvelously brilliant with secure keeping of files and documents in the cloud.

Cons

Marvelous for it's device synchronization.

Review Source

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