# eTurns Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is eTurns the right Electrical Contractor solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148776/eTurns/reviews

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eTurns

4.5 (80)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of eTurns

Ease of use

4.3

Customer Service

4.6

## Pros and Cons in Reviews

MG

Matthew G

Inventory ControllerInternet, 11 - 50 employeesUsed the software for: 1-2 years.

“The system and support team was easy to talk to they will always answer question fast and will also get on the phone with you and talk you through it.“

October 21, 2024

CM

Corey M

Off Site Service RepBusiness Supplies and Equipment, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“Inventory issues, either by pulls not registering or adjusting counts not updating, there were issues keeping an accurate count.“

February 28, 2024

JS

Jorge S

Lab Assistant Utilities, 501 - 1,000 employeesUsed the software for: More than 2 years.

“We are able to manage inventory and solve issues with backorders.“

August 10, 2023

CM

Colin M

Customer Service representativeWholesale, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“Too much time spinning in between clicks“

January 7, 2025

RR

Randy R

Account RepresentativeElectrical/Electronic Manufacturing, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Everything is located just a click away.“

January 9, 2025

BC

Bettye C

Manager Customer ServiceLogistics and Supply Chain, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Instructions are hard to read and many times hard to find.“

July 3, 2024

HG

Halakhe G

VMI specialistElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: Less than 6 months.

“I things it's a great concept and it makes the work flow easy.“

August 8, 2024

WC

William C

Material ManagerElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: More than 2 years.

“I think the counts are a little bit hard to understand.“

December 20, 2022

## Showing most helpful reviews

Showing 1-25 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Inside Sales  
Renewables & Environment  
Used the software for: 1-2 years

### "Eturns usability"

March 11, 2019

4.0

We used to maintain an offshore customers inventory with sight from both sides which worked flawlessly.

Pros

The software was relatively easy to use and provided a user friendly dash board.

Cons

The system needs "updated" better looking interface would be great.

Review Source

Response from eTurns

March 28, 2019

Thank you for your review and input. One of eTurns TrackStock strengths is its configurability without involving developers. As such, TrackStock has a broad array of features targeted to a wide audience. Configuring TrackStock by turning off certain modules, hiding columns of information on any of the transaction grids, using UDFs (User Defined Fields) to further define items and/or transactions to suit your needs, and displaying fewer rather than more transactions all are designed to allow TrackStock to adapt to you, the user, in the most responsive and modern way. We don't believe in "one-size-fits-all" like older applications. The great news is you believe TrackStock is easy to use and has a user friendly Dashboard. Thank you. eTurns management

HG

Halakhe G.  
VMI specialist  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "E-Turn review "

August 8, 2024

5.0

over all It's good. I things it's a great concept and it makes the work flow easy.

Pros

easy to navigate. I think it's very user friendly. You just have to click around, but you can get used to it easily.

Cons

lags sometimes. I scan for a bar code and the camera lags

Review Source

Response from eTurns

August 21, 2024

Halakhe - Thanks for your review. We are happy that you think eTurns is user-friendly and easy to navigate! Occasionally a camera log can happen depending on a number of factors: 1. Apple phones vs Android and how current the model is. 2. There can be very low lighting making the barcode tougher to capture 3. The label is old and the ink may be smudged. Please contact us at support@eturns.com and we can troubleshoot the problem with you. Thanks for being a customer!

JW

James W.  
Logistics Manager  
Construction  
Used the software for: 2+ years

### "eTurns Review"

November 12, 2019

3.0

Pros

The ability to track material in real time

Cons

Overall the system is slow and lags a lot which can lead to rework

Review Source

JS

Jorge S.  
Lab Assistant  
Utilities  
Used the software for: 2+ years

### "Jorge Soto Eturns review"

August 10, 2023

5.0

We are able to manage inventory and solve issues with backorders.

Pros

The feature I like the most is scanning because it is fast and efficient.

Cons

A feature that could be improved is simplicity in settings.

Review Source

Response from eTurns

August 14, 2023

Thanks Jorge! We appreciate your 5-star review. Yes, we have designed eTurns to have very fast scanning of items for counts, orders, pulls, etc. so we are glad that is your experience. As for settings, we've designed them so that you can turn off capabilities for a more streamlined user experience. If you would like advice on how to simplify your settings please write us at support@eturns.com and we'd be glad to help. Thanks, Julie from eTurns

AA

April A.  
Quality Lead  
Automotive  
Used the software for: 1-2 years

### "eturns review from 3rd shift quality lead"

May 30, 2024

5.0

Pros

I like the fact that is very easy to use. Easy to remember even if you havent used it in awhile.

Cons

I like everything about . I haven't had any issues with this website as of this time.

Review Source

Response from eTurns

August 20, 2024

April - Thank you so much for taking the time to write this review about eTurns. We're so glad that you "like everything about eTurns" and find it "very easy to use". Remember that the web app has a bunch of "how to" videos in the upper right corner under the "?" icon if you get curious about how to do more with the software. And please reach out if there are ever any questions we can answer for you.

dV

dante V.  
CSR  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Dante Vasi Review"

January 10, 2024

5.0

Pros

love how it sets up suggested orders for me

Cons

i wish the website would be a little less laggy

Review Source

Response from eTurns

August 21, 2024

Hi Dante - Thanks for your eTurns review. I'm glad that you like how it sets up suggested orders for you. As far as the web software being laggy, eTurns is constantly monitoring and working on the web application's speed. We know we need to keep it as responsive as possible. This is one reason we are hosted by Amazon Web Services so we can easily upgrade the servers to keep up with demand. Thanks for being a customer!

JT

Joshua T.  
Account Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "ETurns Review "

April 10, 2023

5.0

I'm overseeing a lot of vendor managed inventory for our biggest customer so I place orders multipler times a week, I add inventory, manage the amount of inventory, etc. I also helped setup the entire system for our customer and it's been great.

Pros

makes my job incredibly easy. All facets of it are simple and easy to use. Easy to reorder material for the customer, easy to add new items, remove items, and it was easy to get it setup! And the customer is insanely happy with the results.

Cons

Nothing that I can complain about. There are glitches every now and then but they always seem to get fixed in a timely manner.

Review Source

Response from eTurns

August 15, 2023

Thanks Joshua, We really appreciate your 10/10 review! Take Care, Julie

CM

Corey M.  
Off Site Service Rep  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Eturns Review"

February 28, 2024

4.0

Overall, helped with keeping a good flow of material to the site.

Pros

Easy to navigate and it does not take long to get the hang of it.

Cons

Inventory issues, either by pulls not registering or adjusting counts not updating, there were issues keeping an accurate count.

Review Source

Response from eTurns

August 21, 2024

Hi Corey - Thanks for your eTurns review. We are happy that you find it easy to navigate and that it keeps a good flow of material to your site. As far as problems with pulls/counts registering, make sure that you follow these steps: 1. Capture the pull or count with the phone camera scanner until you hear the "ding" 2. Tap "submit" to send them to the server. 3. Counts must be “Applied” to update the web inventory. This can be done on the mobile or the web, but must be done. Sometimes this step is forgotten even though the Counts are submitted to the web. If you or your team ever forget how to do a count or anything with TrackStock, there are "How to" videos and PDFs in the web software under the "?" icon on the top right of the page. Please give that a try and if you have any other problems please contact us at support@eturns.com Thanks for being a customer!

ZT

Zachary T.  
Program Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "eTURNS"

March 15, 2019

5.0

Gives great visual and control of our warehouse

Pros

The capability to breakdown data into a granular level.

Cons

Software is slow. takes a log time transitioning between pages

Review Source

Response from eTurns

March 28, 2019

Dear Zach. We noticed this slowness too. It is partly driven by our growth. Consequently, we are implementing the following changes: 1) we are quadrupling the size of our database server on AWS, 2) we have switched to Windows SQL server 2017 Enterprise, which will also increase the security of your data, 3) we have moved all of the reporting workload to our Always-on database mirrored server, since all transactions have been instantaneously created there also, and finally 4) we have a Data Base Administrator continuously looking for the slower responding pages to improve response times. We appreciate your input. Please continually provide it on any topic either directly via email to us or through the Contact us page on our Web site. eTurns management

VR

Verified Reviewer  
Inside Sales  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "eTurns review"

March 8, 2019

5.0

I really like how easy the app is to use. When I am stocking items it makes my job a lot easier. I don't have to write down items or mess with paperwork.

Pros

Very easy to use. The app is very user friendly and I like how quickly the order go through. It's also very easy to change the location of items.

Cons

Least favorite is the fact that some of the locations weren't listed in the right location. It may be our fault but like I said above the items were easy to fix.

Review Source

Response from eTurns

March 28, 2019

Dear reviewer: Thank you for your review. We really appreciate it. If you would be willing to contact us on the Contact us page on our website to tell us more specifics on "some of the locations weren't listed in the right location, I'm sure we either can show you how to do it or fix it so it is possible for you to do it. Thank you very much. eTurns management

KM

Kayla M.  
Counter Warehouse  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "daily user"

September 5, 2019

4.0

Pros

It is accurate and can help any company reach all inventory goals, big or small. It is also very functional from your mobile device and computer.

Cons

It often crashes daily, so I would have to reset my data before I was able to complete a work order. It may be my internet access but that would be something to improve on bad service locations.

Review Source

Response from eTurns

October 1, 2019

Dear Kayla: Thank you for your review and comments. "Big and small" is exactly how i would describe our customers' customers. I have asked several people to contact you directly to discuss your "crashes" comment. We think it is related to your Wi-Fi network, but want to make sure. Please let me know the reliability has improved? Thanks. Rock Rockwell: CEO

DZ

Don Z.  
Inside Sales Rep  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great Inventory Software, Not without its faults Though"

December 11, 2019

4.0

Overall it has been a pleasant experience with E-Turns.

Pros

It is very good at keeping track of inventory and integrating with our in house software.

Cons

The website runs very very slowly. Load times are longer than ideal.

Review Source

JP

Jacob P.  
Site Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Good for Business"

December 31, 2019

5.0

Pros

Easy to see what is in stock and to reorder stock. Once you are familiar with the interface the ease of use is great.The ability to use on mobile phone is great and has help us reduce unaccounted for items.

Cons

It does take a little getting used to but I feel like it did not take very long.

Review Source

IV

Ignacio V.  
Project Coordinator  
Logistics and Supply Chain  
Used the software for: 2+ years

### "eTurns meets our needs as a customer"

January 4, 2016

4.5

Pros

Anixter is a distributor of advanced cabling and we've used /3 remote stockroom inventory software for over 15 years to help us manage the consigned inventories at our customer accounts. eTurns provides us with a solution that allows us to invoice on consumption, replenish as necessary and use one set of books to reconcile inventory. We are excited to move to eTurns/4 which is a browser-based solution. it is geared to our needs and that's another plus.

Cons

We wish they couldn't sell it to our competitors because it ends up being a good differentiator for us in sales engagements. Due to reasons beyond my control, this used to be the case prior to me joining the team

Review Source

JC

Jeff C.  
Install Tech  
Telecommunications  
Used the software for: 6-12 months

### "Use of eTurns "

March 9, 2020

4.0

When it works, it is a good ordering tool

Pros

How simple it is to use and the look and way it is layed out seems to be fine.

Cons

Every time their is an update, an error message pops up, and it will be random different errors preventing the user to complete an order. This has been happening while using an Android phone.

Review Source

GV

Gregorio V.  
IT Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "It is a program that in a simple way allows you to take your inventory and shipments flow control."

April 12, 2018

5.0

It is a very good product that allows to adapt to the needs of the business.

Pros

Inventory control in a simple and practical way, it is simple but robust at the same time, it is a very easy program that gives great results.

Cons

The configuration part at the beginning is somewhat complex but once defined the system works very well.

Review Source

SM

Socrates M.  
Account Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Amazing program - highly recommend for consignment based businesses"

January 12, 2019

5.0

Great if you sell your products on consignment or have a random/wide variety of items.

Pros

Very easy to set-up and use from both ends. Our customers were able to learn the system quickly and all loved it. Customer service is quick and helpful.

Cons

Aside from using this with consignment customers and select others during seasonal sample sales, we don't utilize this program much.

Review Source

AB

Adam B.  
Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Graybar cart inventory"

November 14, 2022

5.0

We like the Graybar cart

Pros

It allows us to keep track of inventory.

Cons

The mobile app could use some work. Could be more user friendly

Review Source

DD

Drake D.  
Production Control Analyst  
Telecommunications  
Used the software for: Less than 6 months

### "E turns works well"

September 17, 2019

4.0

I feel like this is a great step forward in consumables database.

Pros

E-turns is easy to use and works well. I like the historical features

Cons

The biggest problem with is that the spreadsheets it downloads are almost unusable without heavy modification

Review Source

NL

Nicholas L.  
Tower crew Foreman II  
Wireless  
Used the software for: 6-12 months

### "Overall I think this is a good product"

December 28, 2019

4.0

Pros

I like how you can easily and quickly replenish your Warehouse or truck stock.

Cons

Not much I didn't like with e turns. It just didn't work out with each individual crew trying to play some receive orders when we are always traveling on the road.

Review Source

BR

Brian R.  
Vice President  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "NEWMAN E-TURNS"

January 3, 2017

4.0

The product is very good. A Little bit cumbersome at the start, but once the kinks were ironed out by the customer service representative works well.

Pros

Tracking the consignment inventory is all done electronically, which is a very nice feature.

Cons

Setting up new parts after initial set-up is a little confusing at first and you need some kind of a "cheat sheet" every time you want to add an item.

Review Source

BL

Ben L.  
  
  
Used the software for:

### "eTurns/3 is solid package we've used to manage the consigned inventories at our customer accounts."

February 8, 2016

4.0

allows us to invoice on consumption, replenish as necessary and use one set of books to reconcile inventory. eTurns helps maintain control of consigned inventory. eTurns provides a very smooth way to track exactly what the customer used and needs to pay for. Without it, we would have a lot more confusion and negotiations with customers. While eTurns/3 offers diverse functionality it is client based software versus browser based. The new eTurns/4 platform (launched in 2015) is browser-based and offers users the same diversity of scanning options as well as additional functionality.

Review Source

BS

Brittany S.  
Panel wireman  
Industrial Automation  
Used the software for: Less than 6 months

### "Review"

January 3, 2017

5.0

It has been very easy to use! If I ever have any questions customer service is there to help me out right away!

Pros

Easy to use!

Cons

Goes down on occasion and have to redownload the software.

Review Source

MO

Michael O.  
Program Manager  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "eTurns Web Based system"

January 3, 2017

4.0

We have been using the PC system for years and recently moved to the internet based system.

Pros

It can be accessed directly from the internet which allows quicker updates without having to re-download software.

Cons

There is not a manual to download that steps you through all the bells and whistles.

Review Source

CB

Casey B.  
Repair service manager  
Construction  
Used the software for: 1-2 years

### "Turn is a solid choice for inventory management "

May 12, 2026

4.0

Solid system to allow us to maintain correct counts throughout month. Guys are able to maintain organized counts within their trucks.

Pros

Ease of use on daily basis. Counting at end of month is more streamlined. App is easy to navigate and change mistakes if they are made

Cons

Does not update count automatically when receiving orders in desktop to phone app. App has to be reset quite a bit .

Switched from

[ON!Track](https://www.capterra.com/p/163550/ON-Track-Asset-Management/)

Overall cost was high and was very clumsy to use.

Review Source

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