# eTurns Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eTurns the right Plumbing solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148776/eTurns/reviews --- eTurns 4.5 (80) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of eTurns Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews CM Colin M Repair Service ManagerConstruction, 201 - 500 employeesUsed the software for: 6-12 months. “Implementing E-turns and training the team on how to pull items has been easy.“ May 11, 2026 CB Casey B Repair service managerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “App has to be reset quite a bit .“ May 12, 2026 JW Justin W Territory DirectorConstruction, 201 - 500 employeesUsed the software for: 6-12 months. “It is easy to learn.“ May 11, 2026 CM Corey M Off Site Service RepBusiness Supplies and Equipment, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Inventory issues, either by pulls not registering or adjusting counts not updating, there were issues keeping an accurate count.“ February 28, 2024 MG Matthew G Inventory ControllerInternet, 11 - 50 employeesUsed the software for: 1-2 years. “The system and support team was easy to talk to they will always answer question fast and will also get on the phone with you and talk you through it.“ October 21, 2024 CM Colin M Customer Service representativeWholesale, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “Too much time spinning in between clicks“ January 7, 2025 JS Jorge S Lab Assistant Utilities, 501 - 1,000 employeesUsed the software for: More than 2 years. “We are able to manage inventory and solve issues with backorders.“ August 10, 2023 BC Bettye C Manager Customer ServiceLogistics and Supply Chain, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Instructions are hard to read and many times hard to find.“ July 3, 2024 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Darren B. Parts/Marketing Manager Wholesale Used the software for: 6-12 months ### "Great Product to Help with Vendor Managed Inventory" August 29, 2019 5.0 I Pros I love the ability to keep track of inventory and see who is using what when. Cons It is a little difficult to learn but once you understand it, it works great. Review Source Response from eTurns October 1, 2019 Hello, Darren. Thank you for you comments and review. Your input is very helpful for the improvement of TrackStock. If you have any suggestions on how to make it easier to learn, we would appreciate it. Thank you. Rock Rockwell: CEO MG Matthew G. Inventory Controller Internet Used the software for: 1-2 years ### "ETURNS Review " October 21, 2024 5.0 The system and support team was easy to talk to they will always answer question fast and will also get on the phone with you and talk you through it. Pros It will let you track materials by project and let you put in a budget and will subtract from it. The system is easy to use and you can scan photos and items in . Cons I will have to say serialized material hard to add multiple Alternatives considered [Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/) Reason for choosing eTurns Due to setting up multiple users with no additional charge Review Source Response from eTurns June 4, 2025 Thanks Matthew for your 10/10 review of eTurns, we appreciate it! We are so happy you like our support guys - they try hard and I'm glad it shows! Kindly, Julie JW James W. Logistics Manager Construction Used the software for: 2+ years ### "eTurns Review" November 12, 2019 3.0 Pros The ability to track material in real time Cons Overall the system is slow and lags a lot which can lead to rework Review Source BC Bettye C. Manager Customer Service Logistics and Supply Chain Used the software for: 2+ years ### "Need to be more user friendly " July 3, 2024 5.0 The program is nice when everyone knows how to utilize the system. Pros The customer can control the inventory. Cons Instructions are hard to read and many times hard to find. Reason for choosing eTurns Customer controlled the system and the system communicated with Graybar. Review Source Response from eTurns August 20, 2024 Bettye, thank you for your review. About instructions, in the top right corner of the TrackStock web software under the “?” icon you can find short “How To Videos” for every feature of the software, both the mobile app and the web app. You can also find a “Quickstart Guide” there as well as PDFs of how to use each feature in the software if you are someone who likes to read information instead of watch videos. Please let me know if I can answer any other questions about eTurns for you and thank you for being a customer. HK HOWARD K. PURCHASING Construction Used the software for: 1-2 years ### "IT WAS GREAT" March 7, 2025 4.0 EASY TO USE & EVERYONE LIKE IT ON THE FIELD Cons THE LOADING ON THE APP IS A LITTLE SLOW. Review Source Response from eTurns June 4, 2025 Hi Howard - Thanks so much for your review - glad you find the app "easy to use" and that everyone in the field likes it! As for the speed, please check out our latest performance improvements now that we've worked on our DB and caching! Also, please reach out to our customer support team to learn more about the eTurns features that can support your use case. We'd love a chance to earn 5 stars from you. Thanks, Julie RR Randy R. Account Representative Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Graybar Consignment Trailer" January 9, 2025 5.0 Overall good experience, makes user and customer access very easy. Pros Ease of use. Everything is located just a click away. Pulling live up to date information simplified. Cons While processing large line item quantities the system has run time issues. Review Source Response from eTurns June 4, 2025 Hi Randy - Thanks for your review! We appreciate that Graybar has been a VMI and Consignment customer of eTurns TrackStock for over 10 years. As for the run time, we encourage you to check the app out this month and see if you agree the speed has noticeably improved thanks to some work we did on our DB and caching. We are glad that Graybar keeps having record revenue quarters and we hope that our Min/Max Tuning Dashboard keeps optimizing your consigned inventory levels to keep Graybar's cost-to-serve as low as possible. If you ever want to learn more about any of our features, please reach out. Kind Regards, Julie CM Colin M. Customer Service representative Wholesale Used the software for: 6-12 months ### "Eturns review 01/07/2025" January 7, 2025 5.0 Easy to set up, easy to learn, part of my daily routine Pros Easy to keep track of inventory, mins and maxs help me know when i need to reorder material. Cons Too much time spinning in between clicks Review Source Response from eTurns January 8, 2025 Thanks for taking the time to review TrackStock Colin. We're so glad that TrackStock makes it easy for you to keep track of inventory and automate reordering using min/maxes. We have recognized that spinning issue of late and are working on performance improvements as we speak. VR Verified Reviewer Inside Sales Renewables & Environment Used the software for: 1-2 years ### "Eturns usability" March 11, 2019 4.0 We used eturns to maintain an offshore customers inventory with sight from both sides which worked flawlessly. Pros The software was relatively easy to use and provided a user friendly dash board. Cons The system needs "updated" better looking interface would be great. Review Source Response from eTurns March 28, 2019 Thank you for your review and input. One of eTurns TrackStock strengths is its configurability without involving developers. As such, TrackStock has a broad array of features targeted to a wide audience. Configuring TrackStock by turning off certain modules, hiding columns of information on any of the transaction grids, using UDFs (User Defined Fields) to further define items and/or transactions to suit your needs, and displaying fewer rather than more transactions all are designed to allow TrackStock to adapt to you, the user, in the most responsive and modern way. We don't believe in "one-size-fits-all" like older applications. The great news is you believe TrackStock is easy to use and has a user friendly Dashboard. Thank you. eTurns management JS Jimmy S. Program Manager Logistics and Supply Chain Used the software for: 1-2 years ### "eTurns" March 8, 2019 5.0 The capacity this tool has opened up for me is immeasurable. What once was a tedious and manual process is now simple scan and send. Pros eTurns is a great tool to streamline our inventory management. It allows for simple and accurate replenishment, optimizing our customer service offering to our customers. It's versatility and customization capabilities accommodate our complex service offering. Cons I've had no negative experiences. When we wanted it to do something it didn't have functionality for, the technical team re-engineered it from the back end to suffice our needs. Review Source Response from eTurns March 28, 2019 Dear Jimmy, thank you very much for your review of our software and how it has improved your customer service offering to your customers. Versatility and customization are very nice complements to what we have designed, all with the focus on helping you create a moat around your customers to prevent your competition from taking your business. Your additional complement on how we were responsive in providing a re-engineered solution to your needs, when our original product did not provide what was required, was another fantastic complement. Thank you. very much eTurns management VR Verified Reviewer Inside Sales Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "eTurns review" March 8, 2019 5.0 I really like how easy the app is to use. When I am stocking items it makes my job a lot easier. I don't have to write down items or mess with paperwork. Pros Very easy to use. The app is very user friendly and I like how quickly the order go through. It's also very easy to change the location of items. Cons Least favorite is the fact that some of the locations weren't listed in the right location. It may be our fault but like I said above the items were easy to fix. Review Source Response from eTurns March 28, 2019 Dear reviewer: Thank you for your review. We really appreciate it. If you would be willing to contact us on the Contact us page on our website to tell us more specifics on "some of the locations weren't listed in the right location, I'm sure we either can show you how to do it or fix it so it is possible for you to do it. Thank you very much. eTurns management WC William C. Material Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Eturns Review" December 20, 2022 5.0 Keeping track of materials and not buying more materials than needed. Pros I like the ease of access and the mobile app. Also does a Great job of tracking On hand quantities. Cons I think the counts are a little bit hard to understand. Review Source MM MARTIN M. ACCOUNT REP Electrical/Electronic Manufacturing Used the software for: 2+ years ### "E Turns Success" September 6, 2019 5.0 Pros The Software is very accurate and responsive. It has made a significant difference in our business. Cons The reports could be more user friendly Review Source Response from eTurns October 1, 2019 Dear Martin: Thank you for your review and comments. Accuracy and responsiveness are 2 key metrics we constantly monitor and work to improve. User friendly reports are also important. To that point, we have just completed our second certification of SOC II type 2 compliance for security and availability. Thank you for being a customer. Rock Rockwell: CEO KM Kayla M. Counter Warehouse Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "daily user" September 5, 2019 4.0 Pros It is accurate and can help any company reach all inventory goals, big or small. It is also very functional from your mobile device and computer. Cons It often crashes daily, so I would have to reset my data before I was able to complete a work order. It may be my internet access but that would be something to improve on bad service locations. Review Source Response from eTurns October 1, 2019 Dear Kayla: Thank you for your review and comments. "Big and small" is exactly how i would describe our customers' customers. I have asked several people to contact you directly to discuss your "crashes" comment. We think it is related to your Wi-Fi network, but want to make sure. Please let me know the reliability has improved? Thanks. Rock Rockwell: CEO SK Scott K. President Construction Used the software for: 1-2 years ### "eTurns is a good program and professionally supported." January 21, 2018 5.0 A tool that did our job. A job that brought good value to our customers. Pros It works. The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find. Cons We only needed a few of the extensive choice of functions. Added some overhead that is just in the way. Review Source Response from eTurns March 28, 2019 Dear Scott, thank you for your review and thank you for pointing out some of the specific features that benefited Wolf Creek. Combined with complementing our great team and a product at a reasonable price, we are glad that we can provide this kind of value add solution to distributors like you. Thank you. eTurns management JH Jeremy H. Network Administration Technician 3 Information Technology and Services Used the software for: 6-12 months ### "Why eTurns?" September 13, 2019 4.0 It's been great. We now have the ability to streamline our ordering, tracking, and replenishment process. Pros It's User-Friendly, has Easy Navigation, an Accessible Platform, is Versatile, and offers Exceptional Customer Service. Cons The Transfer option. I feel like it's too convoluted. Review Source Response from eTurns October 1, 2019 Dear Jeremy: thank you so much for your comments and review. Your list of compliments is greatly appreciated. Now, can you tell me more specifically what is "too convoluted" with the Transfer module? That would be wonderfully appreciated. rock@eturns.com Thank you. Rock Rockwell: CEO AH Armando H. Inventory/Purchasing Manager Consumer Electronics Used the software for: 6-12 months ### "Ease of use and great support team!" January 31, 2018 5.0 Time saving project tracking and expenses, tools tracking Pros Serial number tracking abilities, flexibility on modules and customization on fields. Customer support is amazing. Review Source Response from eTurns March 28, 2019 Dear Armando. Thank you very much for your review of eTurns TrackStock, our solution, and our customer support. It is one thing to have a great product, but any great product must be accompanied by fabulous customer support. The fact that you took the time to highlight eTurns customer support is very meaningful to all of us here at eTurns. With great customer support, the product can have some issues that, working together, can be solved. This is clearly how you feel about the One Button and eTurns relationship. We greatly appreciate it. Thank you. eTurns management WP Wade P. Pre-Fab Design Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "eTurns Review" February 18, 2020 4.0 Overall, my experience with eTurns has been very good and I can see myself using this for years to come. Pros What I like most is that everything is easily tracked with eTurns and it helps keep everything on the shelves very organized. Cons What I like least is that at times it take a little while to load whenever you go to the "Inventory" section and then press the "Item" button. Review Source NR Nathan R. Project Specialist Telecommunications Used the software for: 1-2 years ### "Eturns Review " October 17, 2019 4.0 Inventory counts in a customer warehouse Pros The ease of use and the ease of training. Cons It is slow to load and some functions can be cumbersome Review Source pH philip H. stockroom/vmi supervisor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "great and easy to use" August 28, 2019 5.0 Very easy to keep stock accurate Pros the simplicity of it and all the information it has for you Cons nothing, overall the system is user friendly and very easy to navigate around Review Source Response from eTurns October 1, 2019 Philip, thank you very much for your input. Being very easy to use is one of the highest goals we have. Rock AB Autrie B. Director, Global Supply Chain Solutions Used the software for: ### "eTurns has managed our customers' stockroom inventory successfully for 10 years" February 9, 2016 5.0 Gexpro Services, a world-class distributor, is all about service. Our business model is to provide onsite VMI to our customers. eTurns provides us visibility into our customers' inventories and automates replenishment which reduces our cost-of-sales to a minimum. Because eTurns helps us optimize our customers' inventories and deliver great service levels, our customers reap the benefits of this value-added service. We have used all 4 of their tracking technologies -- iPhone, eVMI sensors, RFID, and scanners and they've all worked well for getting us real-time inventory status and managing that inventory. Their support is definitely a strong point - the team over there is VERY responsive." Review Source Response from eTurns March 28, 2019 Dear Autrie, thank you very much for the great review. Clearly the most important comment you made was regarding "the team over there" as being most responsive. If a supplier-partner is not responsive to their customer, the relationship falls apart and the value disappears. We enjoy supporting Gexpro Services in all of its challenging needs. eTurns management SV Steve V. Electrical/Electronic Manufacturing Used the software for: 2+ years ### "We have used ETurns for over 5 years and it has performed well for us!" July 7, 2015 4.5 Pros Ease of use! Ease of data setup and comprehensive reporting. Willingness to customize to fit my business. Cons Product is almost ready to go out of the box. Short learning curve! Review Source LW LEE W. President Electrical/Electronic Manufacturing Used the software for: 2+ years ### "This has greatly enhanced VMI programs at customers" January 10, 2016 4.5 Pros Very user friendly and very easy to download info from the system Cons All is good. Great support from them. Easy to use product. There is nothing to dislike Review Source NK Natalie K. Planner Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "New User" December 4, 2019 4.0 Pros Once you get used to it, it's very user-friendly. Cons At first it was very overwhelming because there are so many fields offered. Also, the login times out way too quick. Review Source AC Alex C. E-Commerce Assistant Branch Manager Used the software for: ### "eTurns - Customer RIM system" February 8, 2016 5.0 The eTurns system is mostly intuitive to use. The amount of time required for training has been minimal for our internal personnel as well as our customers, who are the end users. The ability to access the system on the web allows us and our customers nearly unlimited options to access the system, provide reports, and to trouble shoot system or user issues. The support, from the initial start-up and follow up to operational issues has been very good. The staff of eTurns have been very responsive to our needs and support of the site. They have all been engaged in their support of their system which allows us to better support our customers. There is a feeling a TEAM in our relationship. Review Source tG thomas G. inside sales lead Logistics and Supply Chain Used the software for: Less than 6 months ### "eturns review" January 4, 2017 3.0 It's a very easy to use program that makes consignment inventory run seamlessly! Pros Ease of use Cons When adding new items there can be glitches that won't you add an item. infrequently but it has happened to me a few times. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.