# Page 3 | eTurns Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is eTurns the right Electrical Contractor solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148776/eTurns/reviews

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eTurns

4.5 (73)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of eTurns

## Showing most helpful reviews

Showing 51-73 of 73 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Armando H.  
Inventory/Purchasing Manager  
Consumer Electronics  
Used the software for: 6-12 months

### "Ease of use and great support team!"

January 31, 2018

5.0

Time saving project tracking and expenses, tools tracking

Pros

Serial number tracking abilities, flexibility on modules and customization on fields. Customer support is amazing.

Review Source

Response from eTurns

March 28, 2019

Dear Armando. Thank you very much for your review of eTurns TrackStock, our solution, and our customer support. It is one thing to have a great product, but any great product must be accompanied by fabulous customer support. The fact that you took the time to highlight eTurns customer support is very meaningful to all of us here at eTurns. With great customer support, the product can have some issues that, working together, can be solved. This is clearly how you feel about the One Button and eTurns relationship. We greatly appreciate it. Thank you. eTurns management

AP

Albert P.  
Staging Manager  
Business Supplies and Equipment  
Used the software for: 2+ years

### "eTurns Review"

January 24, 2020

4.0

Pros

Being able to use "wild card" look-up...

Cons

No hard copy training manual locally, basic training only

Review Source

JS

Jesse S.  
Hardware Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Inconsistent "

February 12, 2021

2.0

Don't like it

Pros

Not needing to use Excel anymore. Also the ability to use scan

Cons

To many windows, to many inconsistent features among window. Lack of support. Was not implemented constantly among multiple sites

Review Source

WP

Wade P.  
Pre-Fab Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "eTurns Review"

February 18, 2020

4.0

Overall, my experience with eTurns has been very good and I can see myself using this for years to come.

Pros

What I like most is that everything is easily tracked with eTurns and it helps keep everything on the shelves very organized.

Cons

What I like least is that at times it take a little while to load whenever you go to the "Inventory" section and then press the "Item" button.

Review Source

MW

Maggie W.  
Account Manager  
Semiconductors  
Used the software for: 6-12 months

### "eTurns Review"

March 8, 2019

5.0

Pros

It was easy to set up parts on eTurns for my customers. It was easy to acknowledge my customers scans,

Cons

I did not like how the software would take an hour after we acknowledged their scans to be in our system.

Review Source

Response from eTurns

March 28, 2019

Dear Maggie, thank you for your review of eTurns TrackStock and how it helps you easily manage your customer's material. Please let us know either thru direct email, phone, or our contact page on the website if you are still experiencing this 1 hour time between your scanning and seeing the transactions in your ERP system. This length of time is 30 to 45 minutes longer than we are currently experiencing. Of course, there are multiple systems involved between TrackStock and your ERP, so each can add to the total time required. We look forward to your input on this timing, Maggie. Thank you. eTurns management

NR

Nathan R.  
Project Specialist  
Telecommunications  
Used the software for: 1-2 years

### "Eturns Review "

October 17, 2019

4.0

Inventory counts in a customer warehouse

Pros

The ease of use and the ease of training.

Cons

It is slow to load and some functions can be cumbersome

Review Source

BA

Brandon A.  
shipping clerk  
Warehousing  
Used the software for: 2+ years

### "eTurns review"

September 17, 2019

5.0

Pros

it is easy to use and easy to get help with.

Cons

i do not have any thing i dislike about this.

Review Source

Response from eTurns

October 1, 2019

Dear Brandon: thank you very much for your review and comments. With no suggestions for improvements, we could just sit back and rest on your comments. in fact, we are constantly making it easier and easier to use. We appreciate your business. Thanks. Rock Rockwell: CEO

pH

philip H.  
stockroom/vmi supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "great and easy to use"

August 28, 2019

5.0

Very easy to keep stock accurate

Pros

the simplicity of it and all the information it has for you

Cons

nothing, overall the system is user friendly and very easy to navigate around

Review Source

Response from eTurns

October 1, 2019

Philip, thank you very much for your input. Being very easy to use is one of the highest goals we have. Rock

BG

Bret G.  
Service representative, off site  
Warehousing  
Used the software for: Less than 6 months

### "Great Software"

August 28, 2019

5.0

My overall experience has been fantastic! Quick to learn, and there's so much to be done with it I feel like I am just getting started.

Pros

The ease of adding new products, and tracking the use of everything as well.

Cons

It's a little clunky at times, and slow moving.

Review Source

Response from eTurns

October 1, 2019

Dear Bret: Thank you for your comments. If you have a moment, I would appreciate knowing both 1) where you think the software is clunky and 2) what you were/are doing that it is slow. We continuously work on both topics, so your input is valuable. Thanks. Rock Rockwell: CEO

AB

Autrie B.  
Director, Global Supply Chain Solutions  
  
Used the software for:

### "eTurns has managed our customers' stockroom inventory successfully for 10 years"

February 9, 2016

5.0

Gexpro Services, a world-class distributor, is all about service. Our business model is to provide onsite VMI to our customers. eTurns provides us visibility into our customers' inventories and automates replenishment which reduces our cost-of-sales to a minimum. Because eTurns helps us optimize our customers' inventories and deliver great service levels, our customers reap the benefits of this value-added service. We have used all 4 of their tracking technologies -- iPhone, eVMI sensors, RFID, and scanners and they've all worked well for getting us real-time inventory status and managing that inventory. Their support is definitely a strong point - the team over there is VERY responsive."

Review Source

Response from eTurns

March 28, 2019

Dear Autrie, thank you very much for the great review. Clearly the most important comment you made was regarding "the team over there" as being most responsive. If a supplier-partner is not responsive to their customer, the relationship falls apart and the value disappears. We enjoy supporting Gexpro Services in all of its challenging needs. eTurns management

FH

Francis H.  
Customer Requirements Analyst  
Warehousing  
Used the software for: Less than 6 months

### "Warehouse Inventory Tracking Essential"

December 11, 2019

5.0

The problems that we solve is that staff will have better options as to know what, where, and how many pieces of inventory is available. It will be a very efficient and valuable tool.

Pros

Easy to Track, Follow, distribute and return inventory

Cons

I think I need to use it more to know what I don't like, but I will send feedbace pertaining to negatives as I use it more.

Review Source

SV

Steve V.  
VP Supply Chain Solutions  
  
Used the software for: 2+ years

### "We have used ETurns for over 5 years and it has performed well for us!"

July 7, 2015

4.5

Pros

Ease of use! Ease of data setup and comprehensive reporting. Willingness to customize to fit my business.

Cons

Product is almost ready to go out of the box. Short learning curve!

Review Source

DR

Dantes R.  
IT Director  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great way to monitor usage"

April 20, 2016

4.5

Pros

The concepts are simple and the staff is very helpful to implement.

Cons

I would like to have seen more ways to collaborate data, an API, import/exporting methods.

Review Source

LW

LEE W.  
President  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "This has greatly enhanced VMI programs at customers"

January 10, 2016

4.5

Pros

Very user friendly and very easy to download info from the system

Cons

All is good. Great support from them. Easy to use product. There is nothing to dislike

Review Source

AR

Alexander R.  
Warehouse Manager  
  
Used the software for: Less than 6 months

### "Enjoyed the ease of use"

October 5, 2017

4.0

Great for startups, and for businesses that are stuck doing manual inventory. I can't stress the ease of use.

Pros

Web based solution that provides access to everything that we need, when we need it. Multiple users at no cost, and the ability to control what they see or do with the software.

Cons

We haven't found any at the moment. Perhaps some minor UI adjustments, but again nothing that would be a deal breaker.

Review Source

NK

Natalie K.  
Planner  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "New User"

December 4, 2019

4.0

Pros

Once you get used to it, it's very user-friendly.

Cons

At first it was very overwhelming because there are so many fields offered. Also, the login times out way too quick.

Review Source

SV

Steve V.  
VP Supply Chain Solutions  
  
Used the software for:

### "Using ETurns to manage inventory in a consigned environment"

April 24, 2012

4.0

We have standardized on the ETurns software to manage out consignment inventories in the field. We feel the ease of use and it flexibility provide us with the tools to satisfy our customer needs as well as balancing our internal systems and audit requirements.

Pros

The ETurns product is easy to use and adapted well to our system. It allows us to manage inventory in multiple scenarios. This flexibility fits well with the many disparate customer systems we encounter.

Cons

Like any new software, it takes a bit to understand the ins and out of using it. It was not a long period before we were up and running

Review Source

AC

Alex C.  
E-Commerce Assistant Branch Manager  
  
Used the software for:

### "eTurns - Customer RIM system"

February 8, 2016

5.0

The eTurns system is mostly intuitive to use. The amount of time required for training has been minimal for our internal personnel as well as our customers, who are the end users. The ability to access the system on the web allows us and our customers nearly unlimited options to access the system, provide reports, and to trouble shoot system or user issues. The support, from the initial start-up and follow up to operational issues has been very good. The staff of eTurns have been very responsive to our needs and support of the site. They have all been engaged in their support of their system which allows us to better support our customers. There is a feeling a TEAM in our relationship.

Review Source

LD

Linh D.  
Marketing Leader  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "eTurns Inventory Solutions"

August 28, 2019

4.0

I think it's a great solution for inventory management but wish it was easier to use.

Pros

It is a very robust tool which is awesome if you need lots of reporting.

Cons

It's not the most user friendly but the customer service is great.

Review Source

tG

thomas G.  
inside sales lead  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "eturns review"

January 4, 2017

3.0

It's a very easy to use program that makes consignment inventory run seamlessly!

Pros

Ease of use

Cons

When adding new items there can be glitches that won't you add an item. infrequently but it has happened to me a few times.

Review Source

JG

Jennifer G.  
VMI Systems Specialist  
  
Used the software for:

### "Easy to use software"

April 25, 2012

4.0

Overall the software is great. It is super easy to use and the customer support is fantastic.

Pros

Easy to use Similar to Excel in formatting Great customer support

Cons

Installation can be touchy Cannot run test and production on one PC at the same time

Review Source

PM

Paul M.  
  
  
Used the software for:

### "Review of e-Turns"

October 20, 2016

4.0

Have been using it to create orders at the customer warehouse - saves time as the order is generated electronically - no manual entering once I return to the office!

Review Source

VC

Vinny C.  
Purchasing Manager  
Construction  
Used the software for: Less than 6 months

### "E-Turns review"

January 3, 2017

5.0

Great product, very adaptable, works well with multiple users and locations.

Pros

Can adapt to our needs, reports run as we request, multiple projects.

Cons

Can not think of any.

Review Source

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