# Page 2 | eTurns Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is eTurns the right Electrical Contractor solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148776/eTurns/reviews --- eTurns 4.5 (73) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of eTurns ## Showing most helpful reviews Showing 26-50 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HK HOWARD K. PURCHASING Construction Used the software for: 1-2 years ### "IT WAS GREAT" March 7, 2025 4.0 EASY TO USE & EVERYONE LIKE IT ON THE FIELD Cons THE LOADING ON THE APP IS A LITTLE SLOW. Review Source Response from eTurns June 4, 2025 Hi Howard - Thanks so much for your review - glad you find the app "easy to use" and that everyone in the field likes it! As for the speed, please check out our latest performance improvements now that we've worked on our DB and caching! Also, please reach out to our customer support team to learn more about the eTurns features that can support your use case. We'd love a chance to earn 5 stars from you. Thanks, Julie RR Randy R. Account Representative Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Graybar Consignment Trailer" January 9, 2025 5.0 Overall good experience, makes user and customer access very easy. Pros Ease of use. Everything is located just a click away. Pulling live up to date information simplified. Cons While processing large line item quantities the system has run time issues. Review Source Response from eTurns June 4, 2025 Hi Randy - Thanks for your review! We appreciate that Graybar has been a VMI and Consignment customer of eTurns TrackStock for over 10 years. As for the run time, we encourage you to check the app out this month and see if you agree the speed has noticeably improved thanks to some work we did on our DB and caching. We are glad that Graybar keeps having record revenue quarters and we hope that our Min/Max Tuning Dashboard keeps optimizing your consigned inventory levels to keep Graybar's cost-to-serve as low as possible. If you ever want to learn more about any of our features, please reach out. Kind Regards, Julie CM Colin M. Customer Service representative Wholesale Used the software for: 6-12 months ### "Eturns review 01/07/2025" January 7, 2025 5.0 Easy to set up, easy to learn, part of my daily routine Pros Easy to keep track of inventory, mins and maxs help me know when i need to reorder material. Cons Too much time spinning in between clicks Review Source Response from eTurns January 8, 2025 Thanks for taking the time to review TrackStock Colin. We're so glad that TrackStock makes it easy for you to keep track of inventory and automate reordering using min/maxes. We have recognized that spinning issue of late and are working on performance improvements as we speak. MG Matthew G. Inventory Controller Internet Used the software for: 1-2 years ### "ETURNS Review " October 21, 2024 5.0 The system and support team was easy to talk to they will always answer question fast and will also get on the phone with you and talk you through it. Pros It will let you track materials by project and let you put in a budget and will subtract from it. The system is easy to use and you can scan photos and items in . Cons I will have to say serialized material hard to add multiple Alternatives considered [Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/) Reason for choosing eTurns Due to setting up multiple users with no additional charge Review Source Response from eTurns June 4, 2025 Thanks Matthew for your 10/10 review of eTurns, we appreciate it! We are so happy you like our support guys - they try hard and I'm glad it shows! Kindly, Julie BC Bettye C. Manager Customer Service Logistics and Supply Chain Used the software for: 2+ years ### "Need to be more user friendly " July 3, 2024 5.0 The program is nice when everyone knows how to utilize the system. Pros The customer can control the inventory. Cons Instructions are hard to read and many times hard to find. Reason for choosing eTurns Customer controlled the system and the system communicated with Graybar. Review Source Response from eTurns August 20, 2024 Bettye, thank you for your review. About instructions, in the top right corner of the TrackStock web software under the “?” icon you can find short “How To Videos” for every feature of the software, both the mobile app and the web app. You can also find a “Quickstart Guide” there as well as PDFs of how to use each feature in the software if you are someone who likes to read information instead of watch videos. Please let me know if I can answer any other questions about eTurns for you and thank you for being a customer. Carlos E. Director Of Technical Operations Facilities Services Used the software for: 1-2 years ### "Fast, and easy" February 7, 2019 5.0 Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods. Pros Light weight software, customizable, Very small learning curve, Great customer support, Detailed reporting Cons Some modules are only available on the website, or PDA. Review Source Response from eTurns March 28, 2019 Dear Carlos, thank you for your review of TrackStock and how it helped Service America to vastly reduce its cost of service. Having you call out specifically our "Great customer support" is also gratifying as we strive very hard to provide this differentiation. With regard to some modules only being available on the web or the PDA, we made the strategic decision early last year to providing all modules on both Smartphones as these devices seem to be the predominant choice for users. We look forward to your continued input on our capabilities. Thank you. eTurns management CP Cory P. Global Project leader Logistics and Supply Chain Used the software for: 2+ years ### "eTurns User Review" April 4, 2019 4.0 eTurns has allowed the company to systematically standardize daily sales transactions. The automated EDI process has reduced the labor hours and transaction frequency that would normal be allocated to inventory management of programs. The reporting capabilities allow Gexpro Services to provide additional value adds to our customer by identifying trends and predicting future projects needs. eTurns has a plethora of features and solutions that Gexpro Services as an end user, has yet to fully maximize. My experience with the eTurns has been extremely positive. Pros Reporting capabilities Ability to manage customer owned inventory Label design feature Both the pull and order functions remove the internal manual entry process Cons The inability to mitigate duplicate scanning across all functions (orders/pulls/requisitions/work orders) Review Source JB Jason B. Feild Operations Manager Construction Used the software for: 2+ years ### "Review" September 8, 2022 5.0 In the past, I spent at least two hours a day personally counting materials for the next day's jobs. With eTurns it only takes me 5 minutes every two weeks -- it gives me data on usage, quantity on hand, min/max levels and much more. Pros The eTurns interface is self- explanatory in terms of the layout -- I like the ease of use after setup. Cons Has a wide range of uses, and can confuse someone. Review Source SS Simranjit S. Technical support Information Technology and Services Used the software for: 1-2 years ### "Inventory Control" July 6, 2023 5.0 convenient Pros quick search feature are useful to identify and find products Cons item sorting can be improved, items often repeat Review Source Response from eTurns August 15, 2023 Simranjit - Thank you for your review! Glad you like our search feature. As for item sorting, when items repeat that means that you have the same item in multiple locations. We do it this way so that if you run out of the item in one location you can go find it in another location rather than spend money to order more when you already have the item. If you have any questions about this feature please reach out to support@eturns.com. Thanks! Julie TA Tim A. Assistant Branch Manager Retail Used the software for: 2+ years ### "Personal Experience with Eturns" August 29, 2019 5.0 We handle Vendor managed inventory for one of our largest customers. Eturns has allowed us to provide a service to our customer by stocking inventory at their facility and keeping track of it with Eturns. This service, with Eturns capabilities, allow us to stock and sell more product for this customer. It also makes it easy to bill them weekly for material used and facilitate replenishment of material in a timely manner. Pros We use mobile app to scan material weekly. I love the the system will use those counts to determine how much material has been used, what needs to be replenished, and the availability of reports for usage and frequency of orders. Cons There is a ton of capability and it can be difficult at first to figure out the best ways to utilize Eturns for best results. Not the most intuitive, but once you learn what to use and how to navigate it is much easier to use day to day or week to week. Review Source Response from eTurns October 1, 2019 Hello, Tim. Thank you very much for your review and comments. They are very helpful. Do you have any suggestions to make it more intuitive or how to help new users "figure it out"? Would appreciate the input. Thanks. Rock Rockwell: CEO WC William C. Material Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Eturns Review" December 20, 2022 5.0 Keeping track of materials and not buying more materials than needed. Pros I like the ease of access and the mobile app. Also does a Great job of tracking On hand quantities. Cons I think the counts are a little bit hard to understand. Review Source RD Renee D. In Plant Store Coordinator Warehousing Used the software for: 2+ years ### "Love the Eturns Trackstock App for Apple" August 28, 2019 4.0 Pros The Eturns Trackstock Apple App is what I use most regularly. I like the ease of use. If you are familiar with Apple IOS it is very user friendly. Icons and options available are very self explanatory within the app. Eturns online offers many different customizable options and customized reporting that has proven very beneficial for inventory management. Their support is very friendly and willing to help you every step of the way. Cons With our extensively large inventory it can get bogged down when searching for particular items and this can make certain tasks take a lengthy amount of time. I have been told that Eturns will be making some adjustments to servers that should help the speed in the near future. Review Source SR Steven R. AIMS Solutions Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great Product Management Program" September 18, 2019 5.0 Eturns has always been very responsive and helpful in answering any questions about the software Pros Easy to use, very detail oriented, CUSTOMIZABLE is a big plus!!! Cons Mobile App could use a few updates, but web platform is solid Review Source Response from eTurns October 1, 2019 Hello, Steven. Thank you for your comments and review. We constantly strive to deliver the industry leader in functionality and ease-of-use. Industry leading customer support is also a hallmark. The mobile app is constantly being updated, roughly once a month. If there are some specific features you would like in the mobile app, please let us know. Thank you. Rock Rockwell: CEO JS Jimmy S. Program Manager Logistics and Supply Chain Used the software for: 1-2 years ### "eTurns" March 8, 2019 5.0 The capacity this tool has opened up for me is immeasurable. What once was a tedious and manual process is now simple scan and send. Pros eTurns is a great tool to streamline our inventory management. It allows for simple and accurate replenishment, optimizing our customer service offering to our customers. It's versatility and customization capabilities accommodate our complex service offering. Cons I've had no negative experiences. When we wanted it to do something it didn't have functionality for, the technical team re-engineered it from the back end to suffice our needs. Review Source Response from eTurns March 28, 2019 Dear Jimmy, thank you very much for your review of our software and how it has improved your customer service offering to your customers. Versatility and customization are very nice complements to what we have designed, all with the focus on helping you create a moat around your customers to prevent your competition from taking your business. Your additional complement on how we were responsive in providing a re-engineered solution to your needs, when our original product did not provide what was required, was another fantastic complement. Thank you. very much eTurns management GC Gerry C. Procurement and Inventory Manager Renewables & Environment Used the software for: Less than 6 months ### "Overall decent software" March 20, 2023 3.0 Using this software for basic inventory management and it performs as expected. As with any software there are some quirks but have been able to find work-arounds to accomplish what is needed for our business. Pros Support has been timely and setup was fairly easy, performs as it should. Cons Drop down menus can be hard to navigate and custom sorting of a given screen gets lost over time and requires resorting Review Source Response from eTurns August 21, 2024 Hi Gerry - We appreciate that you like eTurns support and think that TrackStock performs as it should. As for drop down menus, we are not sure if you mean drop down menus on the Web or Mobile app. The Web App drop downs should be large enough to navigate, so you maybe referring to the mobile. The mobile has a ton of information to display so real estate is scarce. Tapping in a smaller dropdown window space can be tough, especially if the user has gloves on. If you could provide us with your specific example, we would be glad to see what we can do. Please reach out to support@eturns.com Kind regards, Julie MM MARTIN M. ACCOUNT REP Electrical/Electronic Manufacturing Used the software for: 2+ years ### "E Turns Success" September 6, 2019 5.0 Pros The Software is very accurate and responsive. It has made a significant difference in our business. Cons The reports could be more user friendly Review Source Response from eTurns October 1, 2019 Dear Martin: Thank you for your review and comments. Accuracy and responsiveness are 2 key metrics we constantly monitor and work to improve. User friendly reports are also important. To that point, we have just completed our second certification of SOC II type 2 compliance for security and availability. Thank you for being a customer. Rock Rockwell: CEO Darren B. Parts/Marketing Manager Wholesale Used the software for: 6-12 months ### "Great Product to Help with Vendor Managed Inventory" August 29, 2019 5.0 I Pros I love the ability to keep track of inventory and see who is using what when. Cons It is a little difficult to learn but once you understand it, it works great. Review Source Response from eTurns October 1, 2019 Hello, Darren. Thank you for you comments and review. Your input is very helpful for the improvement of TrackStock. If you have any suggestions on how to make it easier to learn, we would appreciate it. Thank you. Rock Rockwell: CEO BJ Brock J. Customer Service Rep Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Eturns" October 5, 2023 4.0 Pros The ease with which our scans upload to the platform Cons The website itself isn't pretty. It could use a remodel Review Source Response from eTurns August 21, 2024 Hi Brock - Thanks for your review of eTurns. I'm glad you like the ease with which your scans upload to the platform. We'll take your feedback that TrackStock could use a remodel. TrackStock is currently running v5 which is only 2 years old. It is actually much cleaner than v4. Are you on version 5 yet? Also, since it is inventory management, there is a ton of data to display, but not all of it is useful to everyone. You might try to right click in any of the transaction grids, left click on Reorder, and uncheck any field that you don’t use. This will customize and simplify the information grid for your specific use and you might like it better! We hope so! Thanks for being our customer and remember that TrackStock has lots of "How To" videos and pdfs under the "?" icon in the top right of the web app. Kind regards, Julie SY Sheila Y. Program Manager Semiconductors Used the software for: 1-2 years ### "E-Turns review" March 8, 2019 4.0 Overall has been good. Pros orders can be loaded into the system and approved automatically so it is ready to go in our ERP system Cons the uploading of new parts took a while. and it was not always friendly. I feel like the format changes every time I need to upload mass number of parts. Review Source Response from eTurns March 28, 2019 Dear Sheila: Thank you for your review. We really appreciate it. Uploading thousands of items at a time can take some time as the system must make sure it sets up each item correctly which can also trigger other transactions, making your inventory management responsibility easier and more productive. Possibly one of the reasons you believe the format changes too frequently is because we were changing it to accommodate more and more automated functionality during any of your company's massive item imports. We would enjoy and appreciate hearing if your more recent imports are now both more smooth and quicker if you would respond at your convenience to our Contact us Page on our web site. Thank you. eTurns management RG Ryan G. Site Lead Defense & Space Used the software for: 1-2 years ### "Great product...great company" September 20, 2019 4.0 Overall I wish I had this application for the previous warehouse I was in. The company is always looking for ways to innovate and make better an already solid and easy to use tool for my business. Pros Being able to easily use it on my mobile device. Cons There is an occasional overlapping of text after scanning a barcode. Review Source JB JoAnn B. Purchasing Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Purchasing" November 15, 2022 5.0 Pros The product is very easy to use - especially with pricing Cons There really isn't anything I don't like about the product Review Source SK Scott K. President Construction Used the software for: 1-2 years ### "eTurns is a good program and professionally supported." January 21, 2018 5.0 A tool that did our job. A job that brought good value to our customers. Pros It works. The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find. Cons We only needed a few of the extensive choice of functions. Added some overhead that is just in the way. Review Source Response from eTurns March 28, 2019 Dear Scott, thank you for your review and thank you for pointing out some of the specific features that benefited Wolf Creek. Combined with complementing our great team and a product at a reasonable price, we are glad that we can provide this kind of value add solution to distributors like you. Thank you. eTurns management JR Jeremy R. Regional Manager Construction Used the software for: Less than 6 months ### "Professional, quick response and Ron was always available to guide through process getting started" January 29, 2018 4.0 Nefco is just starting to commercialize the product but this software should increase our business and keep our competition out through inventory management. Pros The ability to bill material against multiple jobs thorugh use of work orders The scan feature and bar code functions are premier and easy to setup. The platform is customizable to any user level and the ability to take out unneeded information is key Cons I wish a master control could be used to set the views (gears - options ) for views. When building many users to a stockroom, it takes a good amount of time to individually go in and customize views. Review Source Response from eTurns March 28, 2019 Dear Jeremy, thank you very much for your review and specific comment about how "premier" our "scan feature" is and how easy it is to setup. That is music to our ears as developers of inventory management at the Point-of-Use. Your follow-on comment about how beneficial it would be to have a template to use to add new customers and users with a given set of permissions and page views as you grow is a spot on request. We are currently in development of that very capability as we believe it will be widely acclaimed and used. Thank you for your support. eTurns management JH Jeremy H. Network Administration Technician 3 Information Technology and Services Used the software for: 6-12 months ### "Why eTurns?" September 13, 2019 4.0 It's been great. We now have the ability to streamline our ordering, tracking, and replenishment process. Pros It's User-Friendly, has Easy Navigation, an Accessible Platform, is Versatile, and offers Exceptional Customer Service. Cons The Transfer option. I feel like it's too convoluted. Review Source Response from eTurns October 1, 2019 Dear Jeremy: thank you so much for your comments and review. Your list of compliments is greatly appreciated. Now, can you tell me more specifically what is "too convoluted" with the Transfer module? That would be wonderfully appreciated. rock@eturns.com Thank you. Rock Rockwell: CEO JY Joshua Y. Operations Manager Construction Used the software for: 1-2 years ### "Great Software for any size Company" February 18, 2020 5.0 We are able to track and charge for all inventory used. We are also able to keep better track o stock levels. Pros Total Inventory Control. Total user control and lock down for other users. Cons There isn't anything that I have come by that e-Turns doesn't have a solution for. N/A. Lots of user control throughout. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.