Who Uses This Software?

Real estate broker/owners, real estate teams, real estate office managers


Average Ratings

12 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Emphasys Software
  • www.emphasysre.com
  • Founded 1976
  • United States

About Emphasys

Real Estate's most trusted brokerage management software. Designed to automate commission calculations and handle all facets of back office accounting while delivering big data analytics to coach agents and increase business. All in one easy to use platform and the industry's tightest integration to QuickBooks.


Emphasys Features

  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management

Emphasys Reviews Recently Reviewed!


OUTSTANDING X10

Oct 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: 1. Outstanding software

2. Outstanding communications

3. Outstanding and most helpful staff (no matter who you speak with)

4. Outstanding turnaround time to get back if a message left.

5. Outstanding understanding of client (my) needs no matter how big or small.

6. Outstanding availability (easy access to you and staff)

7. Outstanding understanding the little people cause they matter too.

8. Outstanding annual updates and assistance with making sure they get done correctly

9. Outstanding ability to convey that we matter

10. Outstanding hearts of gold.

Overall: Ease and comfort of knowing that the job is done accurately, with quality of assurance, confidence and reliability.

Vendor Response

by Emphasys Software on October 10, 2017

Thanks for this great review, we're proud of our products and even prouder of the world class support team behind them!

Have used this for our small real estate office for 7 years. Great support.

Oct 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: I did not have an accounting background, and I found this easy to use. The support has been very helpful, patient and I love the way they connect to my computer and walk me thru the sessions. The company accountant who does our taxes is amazed and appreciative of the reports I can print out. The bosses and agents in our real estate office can have their production reports in just a few clicks on the keyboard. I recommend this.

Cons: Does not integrate with our real estate paperless system, yet. But it currently integrates with the other two systems, so there is hope.

Overall: easy to use. great support. wide selection of reports for agents, management, accounts payable, accounts receivable, general ledger, production, etc.

Robust, straight forward, and easy to learn.

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was able to get the system and learn how to use in in no time. Navigating through the program is also a breeze. I like all the little reminders and automated features the system has to keep me up to date. Had everything I needed in one place for my accounting. Plus, I got to keep my Quickbooks.

Cons: I wish there was something for my agents to access on the version of the product I purchased, not sure if it's an extra cost.

Overall: I'm able to process all of my transactions through this system with easy. Plus the integrations are seamless, I don't have to wait for updates everything is instant.

Customer Support is Non-Existent

Dec 06, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Absolutely nothing can be said that we liked.

Cons: Copious reports - none customizable. You need training just to understand all the reports out there.

There are so many fields that are required, takes too long to input transactions. Error messages make no sense. Splitting commission between 2 or more agents is a nightmare. No such thing as seller or buyer rebates - all refunding of commissions has to go into 'referrals'

Calling in to customer support is a joke! No person there to take a call - always have to leave a voice message. Then they either don't call back or you may get a call in a couple days.

You can't cancel your service without a 60 day prior written notice, regardless of how long you've been a customer!

Overall: Very poor.

Mar 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Excellent Software. Keeps your real estate brokerage running smooth.

Accounting, quickbooks, and reports all in one. I highly recommend this software to help run your real estate brokerage.

Love It!

Feb 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: My brokerage of 50+ agents converted from Lone Wolf to Emphasys about nine months ago. I couldn't be happier! Our previous provider wanted me to run my business around how there systems worked. Emphasys works to tailor there product to me! I am able to interface with my QuickBooks accounting system so everything works together. Even my accountant loves Emphasys because all the reports he needs can be pulled directly from QuickBooks instead of trying to figure out Lone Wolf's unique method of accounting. And all of this is at a fraction of the price I was paying!

Just What We Needed!

Feb 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our first two years of business we ran our books on QuickBooks Online, and we knew we needed to upgrade since our office was growing at a very fast pace. We researched software for about two years before we finally decided on Emphasys, but feel it was the smartest decision we could've ever made. Moira, and Jennifer really took the time to give detailed training, and setup QuickBooks so that our transfer was seamless. We have grown to over 70+ agents, and the software runs flawlessly.

Does the job

Feb 05, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am currently only using the back office component of Emphasys but does what I need. There are not a 1000 things that I need a program to do. There are a few things I need to do 1000 times. The only reason I rate ease of use as 4 star is because when I need to do something out of the ordinary it take a while for me to figure out where to go and how to set it up. But once things are set it works great. I do look forward to Realogy Crest intergration.

Great Real Estate Reporting Software

Feb 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We just switched from a competitor to Emphasys and are so happy that we did. Emphasys is so easy to use both to input and pull out reports. It really saves time in processing, closing files and writing checks. When I was getting trained I was amazed at the ease and convenience of use. Moira is a rock star trainer and took the training at my pace and was always very helpful.

We use primarily to track and close real estate sales and pay agents it rolls over to Quickbooks.

Mar 07, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have found Emphasis good to manage our pending and closed sales. I input each agent and we can track their commissions and office volume. I also use it for reports, Year to date, closed, upcoming closings, individual agent and more. The girls who trained me over a year ago are very nice and helpful when I have question.

Makes managing transactions a breeze.

Feb 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using this program since 2013 and it has made running and tracking my real estate office transactions a breeze. It works with Quickbooks automatically importing all the data from back office to Quickbooks literally with the click of a button. I would highly recommend this software.

Great Customer Service

Mar 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Provide very helpful training. Always reply promptly when I have questions. I like this software. It's easy to process and pull out reports that I need.