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Uzeli spa software helps you grow revenue by providing your clients a great experience from booking an appointment to check out. Uzeli also captures contact information for more than 95% of your client base - including walk-ins. Uzeli is also a full POS. It enables you to see client history, reward loyalty, run referral promotions and track marketing campaigns. Uzeli comes with built-in automated marketing that texts coupons to your lapsed clients. Boost your revenue- get a free demo today!
Provider
Growthzilla
Located In
United States
Foundation
2014
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
Android, iOS
Training
Webinars, Live Online, In Person, Documentation
Support
Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk
Uzeli is a modern salon software providing great experience for customers and sustained growth for salons. It is best suited for salons, spa, barber & tattoo shops that want to beat the competition.
Content Source: Uzeli
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Uzeli Reviews
Pros
Uzeli has made connecting with clients very simple and efficient. Our clients love the reward tracking system and the texts they get once they've earned their loyalty coupon.
Very very simple and easy to use for employees. Customers are very happy because their reward saved electronically at all times.
I like that the software is feature rich. They are still in development, so they are willing to take a great deal of suggestions in order to create a custom feel for your shop.
Customers always say the check in system is very nice and cool. Our customers are happy that we implemented this solution.
Cons
It hangs up so many times. Their membership has so many technical errors.
I've experienced a glitch in the system where one of the tablets stopped working suddenly.
The check-in process for families with multiple guests can be a bit cumbersome, but most the issues stemmed from user error.
It was difficult to train staff. They didn't provide all the functionality we needed, the list goes on and on.
"A Great Software for Beauty Salons!"
Pros: The system is very comprehensive in that it not only provides a system for customers to check in and pay but also allows us to analyze the data and make changes to the business accordingly. This software has definitely helped my business grow!
Cons: There is nothing to dislike about this software.
"Point of sale individualized for us! "
Overall: Our experience with Uzeli has been great! We came from an old paper sign in sheet and like anything new, adjusting to new software can be difficult, but we have received A++++ support from Uzeli to help "this old dog learn new tricks." The customization ability offered could be compared to a personally tailored suit vs a cheap suit you bought at the mall. Sure, standing and getting measurements can be cumbersome, but having something that is specifically tailored to your business is exactly what makes it so great. Uzeli offers a unique online check-in feature that helps keep the wait times down in our lobby and customers have loved it! We have been using this software for 9 months and enjoy it so much our sister shop is looking to start using it as well.
Pros: The support team we work with is always available and responds promptly! True online check-in for customers! Live information managers and owners can check remotely
Cons: The check-in process for families with multiple guests can be a bit cumbersome, but most the issues stemmed from user error.
"I am very unhappy their memeber ship system"
Overall: Their customer support of employees are fine except the [sensitive content hidden] . She has a big attitude and never accept mistakes.
Pros: Walik in feature is good. That's what I wanted to change the system.
Cons: Their system is not strong. It hangs up so many times. Their membership has so many technical errors
"Best autonomous hair salon POS"
Overall: They provided us with a cost effective and compatible pos system that allowed all our shops to be systemized with an outstanding crm program. As Australian barbers we thrive on repeat customers and this system gave us the ability to retain customer loyalty as well as put in some great management measures for our staff and business development.
Pros: Ease of use, staff management, CRM system and retaining customer loyalty
Cons: Having to solely rely on a good stable internet connection. Rostering / staff time table
"Best Barbershop Software Around"
Pros: The ease of use. The customer service is impeccable. all the great features. The entire Justin's Barbershop Franchise switched to Uzeli because of it's amazing software.
Cons: Nothing. Everything about this software is great.
