# VoApps Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VoApps Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/148795/VoApps --- # VoApps Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VoApps ## What is VoApps? DirectDrop Voicemail is a software that enables businesses to reach mobile customers by delivering personalized voicemail messages that invite recipients to respond on their own time. DirectDrop's SaaS tool allows companies across industries like real estate, financial services, and healthcare to increase inbound calls and lead qualification at a lower cost than manual calling. DirectDrop Voicemail provides analytics, compliance measures, and strategic consulting to ensure effective use. ## What is VoApps used for? [Call Center](https://www.capterra.com/call-center-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VoApps?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://voapps.com&name=VoApps) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VoApps 4.9 (13) VS. [### CXM](https://www.capterra.com/p/140678/CXM-Recording-and-Quality-Monitoring/) [4.4 (5)](https://www.capterra.com/p/140678/CXM-Recording-and-Quality-Monitoring/#reviews) Starting Price $500 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (13) Ease Of Use 3.8 (5) Value For Money 4.7 (7) Value For Money 4.0 (3) Customer Service 4.8 (13) Customer Service 3.7 (3) ## VoApps alternatives [GoAutoDial](https://www.capterra.com/p/162017/GoAutoDial/) [3.7 (3)](https://www.capterra.com/p/162017/GoAutoDial/#reviews) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162017/GoAutoDial/) [Mida Attendant Console Pro](https://www.capterra.com/p/229848/Mida-Attendant-Console-Pro/) [4.0 (2)](https://www.capterra.com/p/229848/Mida-Attendant-Console-Pro/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229848/Mida-Attendant-Console-Pro/) Highest Rated [CallScripter Synergy](https://www.capterra.com/p/155475/CallScripter/) [5.0 (1)](https://www.capterra.com/p/155475/CallScripter/#reviews) Starting price $44.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155475/CallScripter/) [TASKE Contact](https://www.capterra.com/p/27968/TASKE-Contact/) [3.7 (3)](https://www.capterra.com/p/27968/TASKE-Contact/#reviews) Starting price $7500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/27968/TASKE-Contact/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Blended Call Center A call center that both makes and receives calls Call Tracking Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Inbound Call Center A call center that primarily receives calls, typically customer service focused Interaction Tracking Track interaction history by documenting conversations for contacts Outbound Call Center A call center that primarily makes calls, typically sales focused VoApps 8 features Track and document all activities across devices, networks, and other systems A call center that both makes and receives calls Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number A call center that primarily receives calls, typically customer service focused Track interaction history by documenting conversations for contacts A call center that primarily makes calls, typically sales focused View and track pertinent metrics to find patterns and gain insights from data Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.7 (7) Basic $500.00 Per User,Per Month Value for money 4.7 (7) 4.7 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (13) 4.8 Based on 13 reviews ## User reviews Overall rating 4.9 Based on 13 reviews Filter by rating 5(12) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Hunter Q. Operations Manager Financial Services ### "VoApps" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 6, 2018 We find that consumers are less reluctant to speak to us, when they are able to call at their own convenience, rather than being caught off-guard by a dialer call. Pros This product allows us to deliver voicemail messages to cellular phones without calling. This saves time, money, and liability under TCPA. Cons Files need to be built and uploaded into VoApps and reports must be downloaded and processed. This is clunky and time consuming. There is no customer service phone. There is only a chat feature. Sometimes it takes a long time to upload campaigns if there are a lot of other users also uploading. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS David S. Owner ### "maximum growth for minimal money " 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 13, 2017 Once Voapps was in production we realized that we had a big problem on our hands. We where lacking enough agents and phone lines to handle the enormous amount of inbound calls being received. during the DirectDrop campaigns. It is a good problem to have in the Collections industry and one that has been fixed with VoApps new pacing appliance. the low stars for Ease of use is only due to the programming that "may" be needed to send files and accepts results. Once tested and Set up ... it is a breeze. Pros COMPLIANCE with TCPA Cons that my competitors can use it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kris S. ### "Just as Happy as Day one" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 5, 2017 After a year of use, I am not as satisfied with this product as I first was, I'm even more satisfied! Features and updates, have been timely, without interruption and cutting edge. The technology is only second best to the sales force, and customer service. 5 Stars!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rick B. ### "A very happy camper" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 19, 2016 tThe VoApps team has been excellent to work with. The process they have created to onboard new clients is very easy and the team walks you through every step. The service doesn't stop once you have signed up, they have been there, reaching out on a regular basis. On top of that, our ROI is running 150%. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Matt K. COO Financial Services ### "Raving Fan " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2016 I started over three years ago using VoApps after learning of this technology at a conference of the Florida Collectors Association. Our industry, especially in Florida, is flooded with needless litigation and TCPA was the new cash cow. VoApps helped us reach consumers with cell phones in a compliant manner when many were just scrubbing for cells and avoiding calling them or calling them from phone systems not connected to a dialer. Their R&D and enhancements along the way have only created a raving fan. In a day and age when many are abandoning landlines, VOAPSS is a great tool. Their customer service is phenomenal and they are always responsive to our requests. Even if you have express permission to call a cell phone on an automated dialer, you can't always guarantee that cell number hasn't been reassigned or permission revoked. VoApps is a fantastic workaround. Pros Compliance and ROI Cons It can't detect the consumers who want to pay their bills, if it could do that I could reduce my labor costs and just hire cashiers instead of collectors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Steve C. ### "Excellent Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2016 Consumers appreciate it, clients love it, employees love it, it's compliance oriented, the team is very helpful, and the product gets results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK B. K. ### "Great Product and Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2016 The VoApps team is fantastic. They have a great onboarding process and work hard to ensure the user gets what the user needs in order to get rolling. Pros Absolutely the best and most efficient way to reach consumers with cell phones. Custom or canned voicemail messages are left on the cell telco server without the consumer's phone ever ringing so the TCPA is a non-issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Debbie F. CEO ### "The software is very user-friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 8, 2016 The customer service and attention you receive is first class. Love this company! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Michelle K. COO ### "Very pleased! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 4, 2016 We are extremely happy with Voapps voice messaging. It allows us to contact thousands of customers on a daily basis. The best thing is that we are not disturbing the debtors because their phones aren't ringing. We simply leave a kind message informing the debtor to call back at their convenience. We have not experienced any cons at this point... Everything has worked perfectly and Voapps voice messaging has assisted tremendously to reach our debtors and collect payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS David S. Owner ### "Get Ready for your inbound lines to Light UP!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 4, 2016 After the data transferring programming was completed we where off to the races. I was astonished at how many inbound lines where lit up!! So much so that we have to change out inbound hunt groups to accommodate for the increased traffic. With VoApps dropping messages we have be able to increase our cell phone our list penetration and footprint for a minimal increase to cost. VoApps has allows for calling Automation to be returned Cell phone numbers. PROS: Quicker Liquidation of Placement Easy campaign set up Very low Cost when compared to hiring additional employees Immediate results of inbound calls Agents are overwhelmed with inbound calls CONS: no comparable products no way to pace campaign speed of delivery rate Need More Business Reporting is lacking Agent are overwhelmed with inbound calls Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148795/VoApps/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)