# Page 2 | IDU-Concept Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is IDU-Concept the right Budgeting solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148800/idu-Concept/reviews

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IDU-Concept

4.4 (98)

[View alternatives](https://www.capterra.com/p/148800/idu-Concept/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of IDU-Concept

## Showing most helpful reviews

Showing 26-50 of 98 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WD

Wayne D.  
CFO  
Hospitality  
Used the software for: 2+ years

### "IDU-Concept user"

May 7, 2025

5.0

Our budgeting process and reporting using IDU-Concept is much more efficient and the ease with which you can make changes via uploads from Excel and have reports available in real time makes forecasting and scenario planning easier.

Pros

The ease of use and integration with our finance system to load and upload budgets and actuals assisting in reporting across the organisation. Easy to learn and understand.

Cons

As we are receiving what we require from the system there are not really any system CONS, other than the lack of time we have to get more from the system and use other modules.

Review Source

Response from IDU

May 10, 2025

Hi Wayne Thank you for your great review! We're thrilled to hear that IDU-Concept has made your budgeting and reporting processes more efficient and user-friendly. We look forward to helping you explore even more of the system’s capabilities. Our monthly Empower Half Hour sessions explore the wide range of functionality that the system has to offer as well as showcases different modules. Please do join these when time allows. You will also be able to find recordings of these in the IDU Training Academy.

LK

Lerato K.  
Business Analyst  
Machinery  
Used the software for: 2+ years

### "Efficient and easy to navigate "

May 22, 2025

4.0

Coming from forecasting purely on excel, I find it efficient and super functional. Easy to import data from excel as well as build excel reports on the platform

Pros

Very easy to navigate through. Even when you are stuck, there is an icon you click on which further elaborates on the section you are on.

Cons

Overall I am happy with their service but in terms of improvement I guess improving the turnaround time for resolving queries can be improved

Review Source

CJ

Cecile J.  
Director Budget  
Higher Education  
Used the software for: 2+ years

### "Postive experience"

April 1, 2025

4.0

Very good experience, good product and very helpful and knowledgeable consultants.

Pros

The correctness and time saving with year-end budget allocations

Cons

Our structure makes it sometimes difficult for users

Alternatives considered

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

Reason for choosing IDU-Concept

IDU-Concept was the most affordable and the best fit to the UFS’s business needs.

Review Source

Response from IDU

April 24, 2025

Thank you for your wonderful review, Cecile! We're so glad to hear that you've had a positive experience with IDU-Concept and that the system has helped save time and ensure accuracy with your year-end budget allocations. It’s also great to hear that our consultants have been helpful and knowledgeable—it’s something we really pride ourselves on. We understand that complex structures can sometimes present challenges, but we’d love to explore how we can simplify things for your team. IDU-Concept accommodates multiple structures and views, which may help streamline your user experience. Please don’t hesitate to reach out to your IDU consultant to see how we can support you further. —The IDU Team

LM

Livhuwani M.  
Senior Finance Business Partner  
Education Management  
Used the software for: 1-2 years

### "IDU Soft is IDU Best!!"

May 22, 2025

5.0

I am happy with the system and most of all appreciate the availability and swift support from the consulatants

Pros

The system is very Easy to navigate and customization of report is simple.The management reporting functionality has made our processes more strealined

Cons

The Historical Data intergration refresh is limited to three months and anything over that must be done through the consultants and there is a cost attached to the request

Review Source

DO

Delene O.  
director  
Hospitality  
Used the software for: 2+ years

### "Great Review "

April 8, 2025

4.0

Great experience and all my staff working on the program loves it.

Pros

It is a great budgeting tool, and it really assists all levels of managers to complete an accurate budget.

Cons

Small plus sign in left-hand corner is really small.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[IBM Planning Analytics](https://www.capterra.com/p/240581/IBM-Planning-Analytics/)

Reason for choosing IDU-Concept

It was cheaper than SAGE and better than IBM

Review Source

Response from IDU

April 24, 2025

Thank you so much for your lovely review, Delene! We're delighted to hear that you're having a great experience with IDU-Concept and that it's helping managers at all levels create accurate budgets. It's especially encouraging to know that your team enjoys working with the system. Since your review, we're glad our team could connect with you and apply the latest essential grey theme—making the plus sign and overall interface easier to navigate. We're always striving to enhance the user experience, and your feedback helps us do just that. —The IDU Team

RS

Richard S.  
Management Accountant  
Utilities  
Used the software for: Less than 6 months

### "Amazing solution"

May 22, 2025

5.0

Currently in the implementation phase however noted that all of our requirements are satisfied. The staff are very knowledgeable about their product and really invested in the clients and their needs.

Pros

The integration of budget and reporting software on the same platform which allows for only one solution to be required.

Cons

We have only commenced with the implementation of IDU now currently. We have not been able to utilise the system on a full time. It is therefore difficult to ascertain at this point.

Alternatives considered

[OneStream Live](https://www.capterra.com/p/203123/OneStream/)[Jet Reports](https://www.capterra.com/p/10005479/Jet-Reports/)

Reason for choosing IDU-Concept

The software allows for all our business requirements to be met, this is together with one solution which facilitates it.

Review Source

RK

Ruvé K.  
Finance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "IDU Beka Schreder "

April 8, 2025

5.0

Great product to give cost centre managers a view of performance

Pros

Ability for users to review detail transactions

Cons

The smiley-faces in our view isn't always correct compared to move in line

Review Source

Response from IDU

April 24, 2025

Dear Ruve Thank you for your valuable feedback! We're pleased to hear that you're finding IDU-Concept helpful in giving cost centre managers clear visibility into performance and detailed transactions. We’ve noted your concern regarding the smiley-face indicators, we believe that our consulting team has been in touch with you to assist with this. We're committed to ensuring everything is working as it should and to continuously improving your experience with the system. —The IDU Team

SM

Simphiwe M.  
Senior Manager in Business Support Services  
Education Management  
Used the software for: 2+ years

### "IDU user comments"

May 23, 2025

5.0

It is a great experience so far. Work life has been made easy, we just need more time now to get each other started with the new IDU system enhancements.

Pros

Making our budgeting, planning and reporting needs easy and efficient for all stakeholders within my organisation.

Cons

One also needs to invest time in setting up background work such as in designing dashboards, if IDU consultants can be deliberate with making time to drive/assist us as clients into doing this background work so that at all times we get full benefits of the system.

Review Source

NR

Navishka R.  
Finance Manager  
Construction  
Used the software for: 2+ years

### ""Budgeting Made Easy: Our Experience with the IDU System""

April 14, 2025

5.0

The IDU budgeting system is generally well-regarded for enhancing financial transparency, streamlining budget processes, and empowering non-financial managers to take ownership of their budgets.

Pros

What really stands out about IDU-Concept is how user-friendly it is even if you're not a finance expert, you can easily navigate the system, enter budgets, and pull reports without needing to consult with the finance team.

Cons

As a cloud-based or networked system, downtime or poor internet connectivity can affect accessibility and functionality.

Review Source

Response from IDU

April 24, 2025

Hi Navishka Thank you for your kind review! We’re so pleased to hear that you find IDU-Concept user-friendly and empowering—especially for non-financial users. It’s great to know the system is helping to enhance transparency and streamline your budgeting processes. We’re always working to further enhance the overall experience, and your feedback is truly appreciated. —The IDU Team

HL

Hofeni L.  
Manager Management Accounting  
Government Administration  
Used the software for: 2+ years

### "Seamless budgeting "

May 22, 2025

5.0

The team has been helpful and supportive. The product will definitely add value to the organization.

Pros

The product is quiet seamless and easy to use. The cloud solution has no interruption. Frequent daily runs against the ERP help report on data relevance.

Cons

The data intergration to IDU is less smart automation. There is so much manual involvement. One require specific rules mapping to avoid undefined characters causing reports to not reconcile.

Review Source

CM

Clinton M.  
Group Financial Manager  
Financial Services  
Used the software for: 2+ years

### "Quality Budgeting Software"

May 23, 2025

5.0

Excellent in terms of access to information, integration with changing ERP and customer support when it comes to any issues

Pros

Ability to see things at a high consolidated level but to be able to drill down to entity and department level to investigate variances

Cons

Some users can find the screens complicate when they first log in but often that can be solved by ensuring correct initial setup and keeping things relevant

Review Source

FC

Farai C.  
Financial Planner  
Education Management  
Used the software for: 2+ years

### "An effective budgeting tool"

May 23, 2025

5.0

Great, i appreciate the easy of accessibility to the IDU support team. They are always clued up in addressing challenges

Pros

Easy of use for the normal users. it allows detailed budgeting. The system is flexible to suit the company's needs

Cons

A bit complex on the Admin side. Sometimes the system tends to be slow especially when they are several users trying to access the system

Review Source

EA

Elgar A.  
Financial Manager: Reporting  
Restaurants  
Used the software for: 2+ years

### "IDU-Concept Daily use"

June 15, 2023

5.0

Overall IDU is enjoyable and easy to understand. All our clerks and junior team members make use of IDU on a daily basis given it is easy to use.

Pros

The integration into our existing ERP for live-reporting of Income Statements. It also allows prior period reporting in the same view which saves so much time and effort and any manual manipulation of data.

Cons

The update of live data feature, we have a delay of 1 hour set where IDU can run the update to the GL and cost centres. Given the resource intensive task of the update it cannot be done continuously. However, that is more a limitation on our server than IDU itself. We have thus decided to move our instance to the cloud for real-time reporting.

Review Source

HM

Hlonelwa M.  
Financial Manager  
Gambling & Casinos  
Used the software for: 2+ years

### "IDU Review"

August 4, 2021

5.0

I would highly recommend this tool to any organisation that is not using it, it has so much capabilities to suit your companies needs. If you need any additional functionality, it is added by IDU. I am very satisfied with the tool, and I believe it even has more capabilities than what I currently use it for and I intending of using those in the near future. The support from IDU is the best that I have ever encountered compared to any other software I use.

Pros

Since using IDU, it has made budgeting so much simpler. There is no need to keep multiple spreadsheets. You have once central easily accessible tool for all elements of budgeting. The software allows for any additional support one needs to attach for budgeting, and should you need anything you don't have to request from different individuals or locations, the information is all there. Not only does it make it easy to complete the budgeting process but also easy to review as well. It has quite number of features that made the budgeting process seamless, eg If a specific calculation depends on a specific variable, the tool has the functionality to make a change in one place it will automatically pull through in all the other respective dependent calculations.

Cons

Uploading the payroll information for budgeting into IDU, I believe is a bit complex and could be simplified. Note: Updating of the information is easy, but the initial upload.

Review Source

FA

Fatima A.  
Finance Systems Specialist  
Education Management  
Used the software for: 1-2 years

### "UCT Feedback"

February 27, 2020

4.0

The customer service provided by IDU is excellent. Their staff are always willing to assist and find ways of satisfying the customer needs. The staff are very knowledgable, friendly and quick to respond to queries. Implementation of IDU has definitely improved our budgeting process, and we look forward to now working on the reporting side of it.

Pros

It is web-based so therefore easily accessable. Takes away the need for planning in excel and then transferring those plans to your source system. Minimal clicks to get to where you need to be. Prepopulation of employee data before the budgeting cycle has cut down the time to input employee budgets - the same for depreciation.

Cons

We would like to get to line item detail from a summary cost center group and not have to drill down to each cost center to get to this data. The client must also be able to get to this level and view the total budget in line item format, not only at budget type level.

Reason for choosing IDU-Concept

Based on their presentation to us, it was the better product out of the alternatives

Review Source

Response from IDU

March 17, 2020

Dear Fatima Thank you for taking the time to write such a detailed review of idu-Concept, we really appreciate it. We are so delighted to have received 5 stars for customer support. Thank you, I will pass on your compliments to our team. I have also passed on your comment about not being able to get to line item detail without having to drill down to each cost centre to our consulting team. They will be in touch to see how we can assist with this. Kind regards The IDU Team

SA

Sian A.  
Associate director of finance  
Education Management  
Used the software for: 1-2 years

### "Empowered managers and improved financial acumen across the organisation"

February 27, 2020

5.0

It has been terrific, I am glad I pushed for the implementation of IDU. I look forward to seeing my organisation improve its use and use this tool to manage the changing education environment with valuable information at their finger tips.

Pros

The real time access to financial information across our organisation as changed the financial acumen of all managers, they are more accountable for their actual results. There is increased ownership of budgets. the finance team has seen a decrease in requests for reports and more time for the finance team to send on analysis of results.

Cons

The maintenance of the security access for me cost centers has become a huge task, I believe there are rules which could in place to automate this process. I also find the remuneration and employees section a bit tedious with the amount of duplication in reports.

Reason for choosing IDU-Concept

It was a local company and this was important to us as an organisation. The cost of the system and the user licences affordability was a big factor

Review Source

Response from IDU

March 30, 2020

Dear Sian Many thanks for taking the time to write such a detailed review of idu-Concept. We really appreciate the feedback. We are also delighted with the positive changes you have noticed since using the tool. You mention you have experienced some frustration wtih the maintenance of security access for cost centres. I believe your consultant has been in touch with you in this regard and that our development team are busy working on an enhancement that should solve this problem for you, and we believe will actually benefit all other IDU Administrators as well.

DD

Delfina D.  
Director: Management Reporting & Support  
Education Management  
Used the software for: 1-2 years

### "IDU - is great!!"

February 27, 2020

4.0

We had a successful implementation. IDU's customer service is really good. IDU consultants supported us well and IDU staff are solution oriented.

Pros

It intuitive and easy to use. Running reports is quick. It was easy to integrate with our processes.

Cons

There are a number of customised reports and one needs to go through quite a long list to see what is relevant for needs. Perhaps group into headings.

Reason for choosing IDU-Concept

total cost and affordability, ability to meet functional requirements, local vendor/local support, user-friendliness of system, installations at other Universities/Higher Education institutions, vendor demonstrations.

Review Source

Response from IDU

March 17, 2020

Dear Delfina Thank you so much for your review of idu-Concept, and specifically for your comments about having received great service. I will pass on your compliments to our team. Thank you also for the suggestion about the grouping the reports under headings. Our development team will look into how we can make this easier for you. Kind regards The IDU Team

wS

willie S.  
Mr  
Government Administration  
Used the software for: 2+ years

### "Great budgeting tool!"

February 27, 2020

5.0

automated budget tool. this assist the organisation during the budget process

Pros

easy to use as well automated process. the interface with SAP also assist in ensuring that the data we utilise for reporting is accurate.

Cons

I do not have much to report on. We have just introduced the project reporting module. we will provide feedback at a later stage.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

we required an automated budget tool

Review Source

Response from IDU

March 20, 2020

Dear Willie Thank you for your great review. It is really important to us that our software is easy to use and understand and so it is great to hear it. We are sure that you will find the functionality in the project bugeting module very useful. We look forward to hearing your experience of it. Please do not hesitate to contact our helpdek or your account manager if you have any queries. Thanks again The IDU Team

LT

Lauren T.  
Group Management Accountant  
Logistics and Supply Chain  
Used the software for: 2+ years

### "IDU Review"

July 18, 2022

4.0

Pros

It allows us to track actuals, budget and forecast in real time and assists in preparation of reporting packs

Cons

The set up and maintenance of set up can be time consuming and if not done correctly it can cause issues

Review Source

JN

Johan N.  
Business System Administrator  
Medical Practice  
Used the software for: 2+ years

### "NRC Review"

August 11, 2023

5.0

Solved budget process and line managers ability to manage cost

Pros

Easy to use and helps the users and company to manage costs

Cons

Nothing that I am aware of system is easy to use

Review Source

Ramin S.  
Digital Instructor  
  
Used the software for: 1-2 years

### "Good product"

March 23, 2018

4.0

Pros

Really is not easy to find budgeting and expense application which provides good quality tools like idu-Concept. It's being used for forecasting and budgeting purposes by our organization for 1 and half year. And it was one of the must application in any companies.

Cons

Besides the good features and services, the product has lack of the customer care and email integration. I think with little improvements and updates it can become the beast in market.

Review Source

MG

Meeschal G.  
Financial Manager  
Printing  
Used the software for: 2+ years

### "IDU software review"

February 27, 2020

4.0

Really happy with the product and there is always new updates and innovation.

Pros

\- Easy interface - Good reporting and budgeting features - Now integrated with Draftworx making statutory financials easier - Great support from IDU

Cons

\- Front end interface not easily customisable. - No standard historic cash flow report.

Reason for choosing IDU-Concept

Yes

Review Source

Response from IDU

March 31, 2020

Dear Meeschal Thank you so much for taking the time to write a review of idu-Concept. It was great to read that the Draftworx integration is making your statutory financials easier. It really works well and is a very useful tool. I have also passed your feedback with regards to customer service on to our team. They will be delighted with the positive response. I have asked our team to look into assisting you with your concenrs over the front end interface.

BL

Brett L.  
IT Manager  
Media Production  
Used the software for: 2+ years

### "IT Manager opinion"

November 3, 2022

4.0

12 years with IDU and counting, I think it's a good team and a reliable product.

Pros

From an IT perspective the platform is stable and easy to support and configure. We are fortunate to retain SQL skills in-house so non-standard queries or requirements are easy enough to implement, in partnership with the IDU team. We have changed structures over the years so we've had to go back to our first designs a few times, but we've been successful there.

Cons

SSIS requires specialised skills to support or administer.

Review Source

AA

Amanda A.  
Senior Management Accountant  
  
Used the software for: 2+ years

### "Best add-on to you financial system"

May 3, 2018

4.0

IDU has made reporting, budgeting & forecasting an administrative dream for my department. I would highly recommend IDU for any business, big or small.

Pros

Easy to use for non-financial users. Ability to adapt and customize system to suit our business on a continuous basis. Easy to understand system & use it in our day to day business for reporting & decision making. Admin ability to create, change or update anything, without depending on IDU consultants. Feedback & assistance from Helpdesk & Consultants are always fast & effective!

Cons

That I cannot see 'back-end' rules to make sure it is in line with my expectations. IDU is very fiscal set restricted (causing duplication of work & errors to occur). Structures is also very specific, again duplication of work (would be nice to have a 'main' set up where all structures feed from).

Review Source

FS

Fadwaa S.  
Management Accountant  
Real Estate  
Used the software for: 2+ years

### "Monthly management review"

February 27, 2020

5.0

It save me time and analytical reviews. Reports are on hand with a click of a button.

Pros

Easy to read and understand reporting, able to extract information and easy to drill down and roll up. Export and import function is awesome for quick fix and analytical reviews.

Cons

Our company had a restructure and of which all systems were not aligned for the integration hence reporting was difficult to extract and review

Reason for choosing IDU-Concept

Easy to use and user friendly. Ability to have real time budgets and forecast numbers for executive members

Review Source

Response from IDU

March 30, 2020

Dear Fadwaa What a wonderful review, thank you so much for sharing your experience of idu-Concept.

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