# bookingkit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about bookingkit Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/148805/Booking-System-for-Leisure-Activity-Providers

---

# 

 bookingkit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

bookingkit

## What is bookingkit?

bookingkit is the European market leader in booking and management software for activity providers. We help you make all your services instantly bookable directly on your website - quick & easy integration, no programming skills needed! Save time and manual labor while increasing your sales by up to 30%! bookingkit provides a centralised, user-friendly platform through which you can promote your services across channels like TripAdvisor, mydays & more. Request a free no-commitment demo!

## What is bookingkit used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Event Booking](https://www.capterra.com/event-booking-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

82%

Neutral

7%

Negative

11%

Starting price

€49

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### bookingkit

4.2 (44)

VS.

[4.7 (463)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting Price

€49

Flat Rate, Per Month

Starting Price

$49

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (43)

Ease Of Use

4.5 (463)

Value For Money

3.9 (42)

Value For Money

4.7 (445)

Customer Service

4.1 (40)

Customer Service

4.7 (454)

## bookingkit alternatives

[4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (1,129)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/148805/Booking-System-for-Leisure-Activity-Providers/alternatives/)

## FAQs about bookingkit

Overview

### Which roles and teams benefit most from bookingkit?

bookingkit is most used by business owners, CEOs, and general managers who need centralized control over bookings, availability, and revenue operations. Project managers, event managers, and sales or marketing teams use it to coordinate tours and activities, streamline customer communication, and improve scheduling, promotions, and day-to-day administrative workflows.

Answer based on 37 reviews

Overview

### What company size and specific industries is bookingkit built for?

bookingkit is designed for tours, activities, and attractions providers in the leisure industry, including outdoor and indoor operators, city tours, wellness and sport businesses, food and drink venues, and event and culture organizations. The target audience includes companies of varying sizes across these leisure-focused sectors.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of bookingkit?

bookingkit offers online booking, booking management, appointment scheduling, and reservations management for activities and events. It also includes calendar management, calendar sync, attendance tracking, confirmations/reminders, billing and invoicing, online payments, channel management, and GDS/OTA integration, plus CRM, reporting dashboards, and multi-location support.

Pricing

### How much does it cost and what fees or limitations are included?

bookingkit starts at €49 per month for the StarterKit, which includes a 3% booking fee, a 3% online payment fee, and ticket fees. The BusinessKit costs €99 per month, and the ProKit costs €499 per month with fees upon request. Free version and free trial options are available.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does bookingkit offer?

bookingkit provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars offer structured group instruction, and documentation gives written material for self-paced reference and feature review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does bookingkit offer?

bookingkit provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback on support is mixed: some describe the team as very helpful when setup is confusing, while others report frustration with slow fixes, rigid billing responses, and inconsistent follow-through.

Answer based on 6 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

2.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customer Support

2.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Payment Processing

2.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Appointment Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Online Booking

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

bookingkit 71 features

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

A list of registered participants

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Confirmation of the enrollment of a student in a course, class, activity, or program

A list of events with their respective dates

Online registration for events

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Designed for yoga and pilates studios

Global distribution system used by online travel agencies to track availability and manage reservations

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Register a group/batch of attendees

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Automate workflows and trigger campaigns based on customer actions

Manage and handle various international currencies

Manage and support multiple languages

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

In-person, onsite registration

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Oversee the process of issuing refunds

Timed notification for any upcoming task, deadline, appointment, or activity

Manage the rescheduling of appointments

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Manage all supplier data and operations

Allows bookings to be made through a third party service

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.0 (43)

4.0

Based on 43 reviews

## Pricing

Value for money

3.9 (42)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/148805/Booking-System-for-Leisure-Activity-Providers/pricing/)

StarterKit

€49.00

Flat Rate,Per Month

It includes:

-   < 10k Avg. Monthly Revenue
-   1-10 Employees
-   1-5 Sales Channels
-   3% Booking Fee
-   3% Online Payment Fee
-   € 0.60 Ticket Fee

BusinessKit

€99.00

Flat Rate,Per Month

It includes:

-   10-50k Avg. Monthly Revenue
-   11-50 Employees
-   2% Booking Fee
-   3% Online Payment Fee
-   5-10 Sales Channels
-   € 0.60 Ticket Fee

ProKit

€499.00

Flat Rate,Per Month

It includes:

-   \>10 Sales Channels
-   50+ Employees
-   50k+ Avg. Monthly Revenue

Value for money

3.9 (42)

3.9

Based on 42 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.1 (40)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (40)

4.1

Based on 40 reviews

## User reviews

Overall rating

4.2

Based on 44 reviews

Filter by rating

5(25)

4(11)

3(3)

2(1)

1(4)

Mentioned topic

Sorted by most recent

CM

Christopher M.

Head of Marketing

Recreational Facilities and Services

### "bookingkit: Nahezu alternativlos!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2026

Für uns als Aktivitäts- und Tourenanbieter in einer historischen Tourismusstadt wie Oppenheim ist bookingkit die absolute Benchmark. Es spart uns jede Woche etliche Stunden an administrativem Aufwand (kein manuelles E-Mail-Schreiben oder Telefonieren mehr für Reservierungen) und lässt uns flexibel auf Besucherströme reagieren. Die Software ist jeden Cent wert und wir können sie jedem Betreiber im Freizeit- und Tourismussektor wärmstens empfehlen!

Pros

Wir nutzen bookingkit für die Verwaltung und den Ticketverkauf unserer Erlebnisse und Führungen in Oppenheim (insbesondere für die Koordination der Touren durch das Oppenheimer Kellerlabyrinth). Die Software hat unseren Arbeitsalltag komplett revolutioniert. Die Integration in unsere Website war kinderleicht und läuft absolut reibungslos. Besonders begeistert sind wir von der automatischen Echtzeit-Synchronisierung mit großen Plattformen wie GetYourGuide und TripAdvisor. Seit wir bookingkit nutzen, gehören Überbuchungen der Vergangenheit an, und unsere Online-Buchungsrate ist spürbar gestiegen. Auch das Gutschein-Modul ist ein echtes Highlight und wird von unseren Kunden hervorragend angenommen.

Cons

Es gibt eigentlich nichts zu bemängeln. Zu Beginn war die Fülle an Funktionen und Einstellungsmöglichkeiten fast ein wenig überwältigend, aber dank des großartigen Supports und der intuitiven Benutzeroberfläche findet man sich extrem schnell zurecht.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alexander M.

Castellan

Entertainment

### "Verlässlicher Businesspartner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 29, 2026

Wird inzwischen von den Gästen immer mehr verwendet. Ich denke in Muss für jede Organisation, welche Tickets verkauft

Pros

Super Service und sehr verlässliches Programm. Hat nie Ausfälle und wenn es Probleme gibt, wird man innerhalb 24 Stunden betreut.

Cons

Vielleicht doch ein wenig hohe Kosten. Man zahlt eine Jahresgebühr und es entstehen zusätzlich ein prozentuellen Anteil an Kosten.

Alternatives considered

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

Reasons for choosing bookingkit

Bester Service und hat zuletzt in Vergleich zu anderen überzeugt

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ID

iris D.

ceo

Entertainment

### "Impossible de se désabonner !!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 2, 2024

Perte de temps, faux frais incomprehensible.

Pros

Rien, meme le calendrier n'est pas fonctionnel

Cons

Impossible de se désabonner !!!! Ils continuent à vous prélever malgré 15 mails de demande de résiliation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BF

Brian F.

Sys Admin

Leisure, Travel & Tourism

### "The worst experience ever had with a CRM company and i have used the majority of platforms"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 29, 2023

Abysmal the worst experience with any booking software company i have ever had

Pros

The system is not great for many of our chosen use cases though we were assured in their sales pitch that it would be, turned out to all be untrue and very shortly after signing the contract, everything was said to be "in development"

Cons

The sales pitch was great, shortly after signing the contract we realised there were many false promises and the system could not handle our workload or function in the way we were told it would. The company does not abide by their own contract agreement and they refuse to close the account even though their system was never used by us as they could not deliver on their assurances and the request for closing was made within their contractual allowance.

Switched from

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)

[Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/)

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)

[Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZS

Zoubir S.

Administrateur

Information Technology and Services

### "Politique aggressive d'augmentation des prix et de retention quasi forcée de ses clients"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 12, 2023

Pros

Le contact avec une ancienne employée de la société qui n'en fait malheureusement plus partie.La qualité/prix dans le passé. Mais ce n'est plus d'actualité.

Cons

Le service client n'est plus orienté client mais semble chercher à maximiser ses revenus par des politiques d'augmentation de prix déraisonnables et par un service beaucoup moins personnalisé et beaucoup plus automatisé dans le cadre d'une politique rigide et contraignante pour le client.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Ricardo Alexandre P.

Manager

Entertainment

### "Good, but a little expensive"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 3, 2021

I started with bookingkit because they have a great checkout UX for our site visitors. They are very friendly when you start and they will help you a lot. Pricing it's not so good compared to other similar solutions. That was a huge factor to leave.

Pros

It's very intuitive and you also have info boxes to understand how to do things. You also have a dedicated team that is willing to help you. But the best part is the interface for your client. At the moment, it's the best you can get with this kind of tool. It has everything the client need to feel comfortable with the ticket purchase: great design, several payment options, safe environment. Also the bookingkit team can customize according to your needs. Integrations with OTAs are easy as 1 click.

Cons

The back end seems a little old fashion, but because it is intuitive and works well, you don't care. The integrations with OTA are easy but there could be more options. I just stopped using BookingKit because it was a little expensive and also because one of the employees was rude when I complaint about bug on their side that they took more than 1 week to solve and after insisting a lot.

Switched from

[Bókun](https://www.capterra.com/p/178518/Bokun/)

Bokun needed a lot of improvement.

Alternatives considered

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)

Reasons for choosing bookingkit

It had a much better interface for our site visitors and also they were more friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FS

Frank S.

Owner

Sports

### "BE CAREFUL with trial accounts, they charge you!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

August 29, 2019

I opened a trial account with bookingkit. While testing I found out that many functionalities are not activated within the trial account, so I clicked on activating the more advanced functionalites, e.g. resource management, which I needed to test as well. Some days after entering some test bookings, I received an invoice for bookings I made via bookingkit. I was surprised and contacted bookingkit to let them know that I only have a test account and they should please cancel the invoice. What I had to learn then was a joke to me: by activating the resource management functionalities, they reverted my trial account into a payable acount! Without any clear hint or pop-up, they just do it. I contacted bookingkit, but they are just not willing to cancel the invoice .... I am now in a very frustrating email conversation with them to try to get rid of this annoying invoice. Instead of behaving customer friendly and understanding that trial accounts chould not be charged, they sending me invoice reminders and refuse to cancel the invoice. Usually if something like this happens already during the trial phase, one can imagine what happens if you are a real customer ... So my recommendation is: fingers away from bookingkit trial accounts! As this case is ongoing actualy: I will post another comment once I found out if bookingkit continues to enforce payment of the unjustified invoice, or if they understand that charging for trial accounts is a no-go.

Pros

Looked promising in the beginning, until I had to learn that they are charging for trial accounts

Cons

Bad customer service, lack of functionalities re resource management

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VD

Valerio D.

Ceo

Leisure, Travel & Tourism

### "Bad experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 30, 2019

Customer care totally anbandoned me, they organise the call in order to show me the product. They never called me but they send me the first invoice. So, for me this is a very bad experience.

Pros

They called me and they told me about the improvement of organisations related to the advertisement with Google.

Cons

Actually, I think is a complicated to match with the other market place.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PF

Pierre F.

Project Manager

Entertainment

### "A very good tool for ou business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 2, 2019

Pros

Many features and configuration possibilities

Cons

Some features have to be unlocked before you can use them

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Michele T.

Ceo

Sporting Goods

### "Is good"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2019

Pros

The many possibilities of setting, the support.

Cons

The voucher that the client receive is not good for the Italian style

Switched from

[Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/148805/Booking-System-for-Leisure-Activity-Providers/reviews/)

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