Best For

We serve IT and security teams of any size providing access to enterprise grade patching, software deployment, and configuration control through a centralized cloud console.

Product Details

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Contact Details

Automox

https://www.automox.com

Founded in 2015

Located in United States

Automox Dashboard
System Management Page
Reporting
Automox Agent
Groups & Policies

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Automox Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning
Anti Spam
Anti Virus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection
Anomaly/Malware Detection
Behavioral Analytics
Continuous Monitoring
Prioritization
Remediation Management
Root Cause Analysis
Whitelisting/Blacklisting
Activity Log
Anti Virus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting/Blacklisting
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Access Controls/Permissions
Capacity Management
Compliance Management
Inventory Management
Issue Auditing
License Management
Maintenance Scheduling
Patch Management
Remote Access/Control
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Backup and Recovery
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Scheduling
Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Automox Reviews

Showing 5 of 40 reviews
Overall
4.8/5
Ease of Use
4.8/5
Customer Service
4.9/5
Avatar Image
Nathan k.
Sr. Network Security Engineer
Insurance, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 18, 2019

“Finally a software deployment tool that just works”

OverallWe had a very successful POC which showed how much time we would be saving using their platform. Automox can automatically deploy patches endpoints need for OS or third-party applications. I'm also very excited about the features they will be adding to their platform.
ProsI love how responsive the product is for being agent-based. Multi-platform support makes it easy to use one product for your patching and software deployment needs. Automatic scanning which uncovers which patches are needed for installed applications/OS. Their live dashboard makes it easy to determine the level of compliance. Their built-in live chat makes it easy to connect with Support to resolve issues.
ConsTheir current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Vendor Response

By Automox on November 12, 2019
Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!
Reviewer Source 
Source: Capterra
October 18, 2019
John P.
AVP, Information Systems
Insurance, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 18, 2019

“Streamlining and simplifying our patching strategy in a "Do More with Less" world.”

OverallAutomox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.
ProsThis product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like many other solutions on the market. The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning.
ConsUI continues to need some improvement; however, they do publish updates regularly.

Vendor Response

By Automox on November 12, 2019
Thanks for the great review, John! Time to patch is a critical metric we believe more organizations need to understand and act on to ensure they're reducing security gaps. We agree that the UI needs some attention, and we've been actively working on some pretty cool updates. Stay tuned!
Reviewer Source 
Source: Capterra
September 18, 2019
Danny R.
IT Specialist
Education Management, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 26, 2019

“Awesome product”

OverallAutomox is the first patch management software I've used that I can trust to get the job done without babysitting. That said I did take 4 months of babysitting to prove to myself that I can finally relax, a little, and not worry about the job getting done.
ProsFast, Reliable, easy to configure and very easy to use.
ConsThe only issue I've seen so far, not really a problem just an annoyance, is when you sort by "Group Membership" it sorts the pages separately instead of truly sorting by the column. Like I said, just annoying.

Vendor Response

By Automox on November 12, 2019
Hi Danny! Thank you for your awesome feedback. We hear on you on your frustrations with around group membership sorting have it on our roadmap to solve! Glad to hear you like our product and it's very easy to use!
Reviewer Source 
Source: Capterra
July 26, 2019
Verified Reviewer
Financial Services, 201-500 employees
Used the software for: I used a free trial
Overall Rating
2/5
Ease of Use
3/5
Customer Service
1/5
Features
2/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: Capterra
December 4, 2018

“Did not work correctly.”

OverallCould not get this to work effectively even on just two windows servers, contacted support and got an initial response but nothing more. Looks nice and would be a good solution if it worked, it just seems unfinished and flaky. I suspect you need to enable a firewall rule for 3rd party updates to work ( suspect the same for Linux) .
ProsLooks nice, works fine with Linux ( as long as firewall is set up) fairly simple setup.
ConsDid not pick up that our 2008 test machine had not patched in 2 years. Did not show all the "Supported" 3rd party software. No Logs. Did not have any info on updates not applying. Policies did not seem to apply correctly. Still requires WSUS( or risk using online windows updates which kill bandwidth) No Linux Onsite Cache
Reviewer Source 
Source: Capterra
December 4, 2018
Corey D.
Network and Systems Admin
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 29, 2019

“Possibilities are endless - Not just an update platform”

OverallIt's been a delight working with the software and the Automox team themselves. They're a great bunch that truly understands the needs of their customers. Solid A+
ProsWindows Updates were our only priority when finding a solution, but once I realized the potential of what they had on their roadmap... I was hooked. Windows Updates/Software Patch Management/Custom policies/Reporting/Live dashboard.... It is a hefty tool that I plan to take advantage of as long as possible. They're always improving and adding features, and they take customer feedback very seriously. I've seen features fixed/updated or even features I've suggested on their roadmap within a week of discussing.
ConsOriginally, dashboard performance was hit/miss. It has improved a lot since then, and they're still working on further improving performance.

Vendor Response

By Automox on June 13, 2019
Thank you so much for the feedback, Corey! We appreciate the grade on our work and are excited to hear your experience has been excellent! We are constantly improving performance and are glad to see you noticed as well as the features we add. We're excited for the future and to work more with happy users like yourself.
Reviewer Source 
Source: Capterra
May 29, 2019