--- title: "Automox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Automox the right Patch Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148872/Automox/reviews/" page_type: "reviews" language: "en" --- Automox 4.7 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 11th, 2026 # Reviews of Automox Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews RM Rohit M Senior Systems AdministratorFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment, Cross-Vendor Third-Party Application Patching, which supports multiple applications like Adobe, Chrome, Firefox, etc., and Endpoint Hardening support to Custom Scripting and policy Enforcement.“ December 11, 2024 Nathan B IT ManagerHospital & Health Care, 201 - 500 employeesUsed the software for: 6-12 months. “The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service management,“ November 27, 2025 NK Nistha K IT AnalystBanking, 501 - 1,000 employeesUsed the software for: More than 2 years. “I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in tool configuration.“ March 19, 2025 AW Adesh W Associate EngineerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to reinstall the agent service or contact support.“ March 27, 2025 AC Anthony C Solutions ArchitectHospitality, 501 - 1,000 employeesUsed the software for: 1-2 years. “It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month.“ July 11, 2025 DC Dan C Senior Network and Security AdministratorComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work.“ December 17, 2024 AM Azeem M EUC EngineerBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “Managing patches across multiple devices of different operating systems, list of inactive, active devices, export reports etc are really some good features which i quite good.“ April 3, 2025 AW Adesh W IT AnalystBanking, 501 - 1,000 employeesUsed the software for: 1-2 years. “The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes.“ March 26, 2025 ## Showing most helpful reviews Showing 1-25 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sanjib S. Systems Administrator Consumer Goods Used the software for: 1-2 years ### "Review by Sanju" August 5, 2025 5.0 Overall experience is very promising and very much satisfied. I will recommend to all of my friends and companies. Pros Powerful updates management tool. Easy to use and deploy software and applications. Easy for device management. Cons I struggled sometime like while deploying a file to users computer. I was trying to deploy a file to users computer which i struggled a lot Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Much easier for patch management and administration Review Source DN David N. Senior System Administrator Research Used the software for: 1-2 years ### "Very good cloud based patch management solution" April 17, 2026 5.0 If you're looking for just a patching solution for your Windows and macOS devices then Automox is a very good solution. It does allow you to automate and schedule scripts and app deployment as well. It works as expected but it doesn't provide much of any other functions. Pros Works with Windows and macOS devices. Supports operating system patches as well as with 3rd party software (slack, zoom, chrome, etc.). UI is easy to navigate and use. Has a native remote support tool that you can add on to. You do have the ability to deploy scripts and applications. Cons Can be slightly on the pricier side for a platform that is strictly just used for Windows and macOS patching. There's a native remote support tool built in as well which works okay. And you don't get much device insight/information other than what is related to patching. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Provided more function for patching 3rd party applications and not just OS patches Review Source JY Jimmy Y. Sr. IT Operations Manager Retail Used the software for: 1-2 years ### "Almost but not quite there yet" May 2, 2023 3.0 Pros Easy deployment and patching, able to do integrations Cons not a good rmm tool and not quite there yet with its reporting functions Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Review Source AC Adrian C. Head of IT and Security Information Technology and Services Used the software for: 1-2 years ### "Something all IT Admins need to remove one more headache from your role" June 6, 2025 4.0 Very good. Their support is responsive and their product is good value for money. I've used other patching and auditing systems in the past and they do one thing only. Automox does all of the essentials and more. Pros Easy to use, reliable and trustworthy. You setup your scheduled tasks and you can trust Automox to deliver results with minimal interference. Cons Lack of user-installed software scanning. (Software where the uninstall goes into the users registry, not HKLM) Alternatives considered [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Too much bloat in the others. We wanted software to do the software auditing and patching. Not add in extras we would have to pay for and not want. Switched from [Windows 11](https://www.capterra.com/p/251507/Windows-11/) We used WSUS prior (Can't select). Lack of ongoing support, unreliable and to be honest, WSUS was a poor product that did one thing... badly. We needed full scheduling as well as auditing, and of all applications, not just those made by one company. Review Source ZT Zac T. IT Systems Administrator Education Management Used the software for: 1-2 years ### "Powerful and Flexible Patching - What more can IT want?" May 28, 2025 5.0 Overall, my experience has been fantastic with Automox. The tool has saved me and my team so much time, and has closed many gaps when it comes to security and compliance. And their support is top notch - they have effectively and efficiently answered any question or issue (we haven't had many issues) when we need it. Pros Automox strikes a great balance between power and usability. The two standout features for me are Worklets and Patch Schedules. Worklets make it incredibly easy to automate complex configurations and remediations across platforms, while Patch Schedules allow precise control over when and how updates are applied—critical for minimizing business disruption. The UI is intuitive, and deployments are typically reliable and fast, even in remote environments. Cons This is going to be very nitpicky, as it's hard to say that I DISLIKE any component. My main concern is with some of the reporting metrics—specifically around CVE exposure and time-to-remediate (TTR). For example, a critical vulnerability might show as “80 days exposed” in the dashboard, but that figure reflects the public discovery date, not when it was actually detected on the device. This can make it harder to evaluate internal performance and compliance. I’d also like to see more clarity or filters in vulnerability timelines. Lastly, while not entirely Automox’s fault, getting Apple M-Series devices into a patch-ready state takes extra manual steps, which adds to deployment friction. Alternatives considered [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Ease of use and the cross-platform capabilities. Review Source AC Anthony C. Solutions Architect Hospitality Used the software for: 1-2 years ### "Solutions Architect" July 11, 2025 5.0 I did a proof-of-concept product evaluation of Automox in November of 2023. We we're looking to replace a competitors product called "Patch My PC". Hands down it was a superior Patch Management product replacement. Pros Automox allows you to patch various operating systems using one application, making updates easier across different environments. It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month. The ability to create custom tools and the strong reporting features are very useful, supporting daily IT management and compliance during audits. Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours. Managing updates and exclusions of patches on specific machines, like servers that need a certain version of Java, is straightforward, improving operational efficiency. Cons Seriously nothing comes to mind. It's just works like its marketed as such. I would recommend this product to anyone looking for an effective Patch Management tool. Switched from [Patch My PC](https://www.capterra.com/p/241733/Patch-My-PC/) Ineffective product. It didn't perform as promised. Review Source AB Anuradha B. Head of technical Information Technology and Services Used the software for: 1-2 years ### "Keep your network upto date with Automox" March 13, 2025 5.0 Automox is a very good product when it comes to patch Management, application installation and it help to keep the IT environment very safe and upbto date. Pros Cloud base product Easy to use console Administration is much more easier UI/UX is very attractive Many 3rd party applicatons also can patch Cons Bandwidth consuption is little bit high when patch updating. In Asian countries like sri lanka, the bandwidth cost is very high. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Automox Im looking for a product comes with centralised patch update with a proxy option to distribute updates Switched from [GFI LanGuard](https://www.capterra.com/p/88911/GFI-LanGuard/) Langurd only support onprem devices. Cannot manege devices outof the network Review Source MM Miguel M. CTO Information Technology and Services Used the software for: 1-2 years ### "Simple and Functional Patch Management" March 22, 2025 5.0 Support and Service has been excellent. The account management team has also been very engaging to ensure any quesitons or issues are addressed. Pros Simplicity and the lightness of the agent Cons Lack of expanded reporting. You will most likely have to leverage API to get extract the data you are looking. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing Automox ConnectWise offer more features but seemed like the core feature we where after, patch management, was not as strong as Automox's offering. Review Source RN Rajesh N. System Administrator Banking Used the software for: 1-2 years ### "Automox - Quick to setup and easy to use" April 7, 2025 4.0 Pros 1) Its a SaaS tool and doesn't require any on-premises set up 2) Creating policies for patching and vulnerability management is easy and super quick 3) In Automox dashboard you can get a high level and quick reference view of the count for the pending patches and devices Cons Automox customer support is not 24/7 or 24/5 Switched from [System Center](https://www.capterra.com/p/70929/System-Center/) 1) Automox being SaaS tool is easy to set up with no maintenance like on-premises setup. 2) Patch and vulnerability management is faster with easy configuration and maintenance of policies Review Source AW Adesh W. IT Analyst Banking Used the software for: 1-2 years ### "Automox: Good and cost effective tool for patching and maintaining endpoints." March 26, 2025 4.0 The overall experience of the tool is good, It has helped in optimizing the whole patching process within our organization. Pros I like that automox support team respond to my query in detail and on time. Also there are many options on how we create policy in automox based upon our requirements. Cons The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Automox Automox is less costly than intune and provides almost all the features required for patch management. Review Source RA Reza A. Team Lead Information Technology and Services Used the software for: Less than 6 months ### "automox review" December 5, 2024 5.0 Overall a good product to secure endpoints, zero day patching gives us the ultimate peace of mind Pros \- Zero day patching - Patching reports - Console Cons \- Policies are bit cluttered - Some apps are not covered by this Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Automox is provide us with ability to patch which automate did not have Review Source DW Devyani W. Patch Engineer Information Services Used the software for: 1-2 years ### "Automox review: A tool much more than just a patching tool" March 31, 2025 4.0 My experience with automox has been good, It helps with my automation tasks other than patching. It has a script catalog which has helped in creating policies and have 100+ scripts created. Pros I like that the tool can perform much more than just patching, We can perform installation, automation of daily hardening policies. Cons Sometimes the information on the dashboard page doesn't match with the information we extract through API scripts. Review Source AW Adesh W. Associate Engineer Telecommunications Used the software for: 1-2 years ### "Easy and Efficient Patch Management" March 27, 2025 4.0 Overall experience has been good. The tool has helped optimizing the patching processes. Pros I like the feature of worklet catalog which helps in creating policies to configure devices. Cons Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to reinstall the agent service or contact support. Review Source AP Akash P. Engineer - Network and Security Telecommunications Used the software for: 6-12 months ### "Efficient solution for Windows and 3rd party Patch management provided by a SaaS application." March 11, 2025 4.0 Enabling patch management for most of the 3rd party applications and helping the customer to cater their compliances in their organization. Also we can get a hardware and software inventory as an additional feature. Pros By using Automox we can get an understanding about which patches need to prioritized after scanning the end devices. Cons Since the solution is a SaaS application, we are unable to implement this product on a isolated environment. Review Source CG Charles G. IT Manager Building Materials Used the software for: 1-2 years ### "AutoMox Review" March 12, 2025 5.0 excellent, it does what it's suppose to do Pros Easy of use, and the worklet catalog is amazing Cons Cost, per device and you need to have a strong understanding of power shell. Review Source SM Sachitha M. Engineer - System and Security Information Technology and Services Used the software for: Less than 6 months ### "All in Product : Endpoint Management and Patch Automaton " February 28, 2025 5.0 All in one product for endpoint management and software patch automation. Pros Software patches can be installed without delaying and easy to manage complex patch management. Cons There no any free tier to small scales users. Review Source RM Rohit M. Senior Systems Administrator Financial Services Used the software for: 1-2 years ### "patching, configuration, and control of all endpoints Together " December 11, 2024 5.0 Pros Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment, Cross-Vendor Third-Party Application Patching, which supports multiple applications like Adobe, Chrome, Firefox, etc., and Endpoint Hardening support to Custom Scripting and policy Enforcement. It supports Windows, macOS, and Linux endpoints, making it a great choice for heterogeneous environments. Cons Limited Offline Agent Functionality & Community Support Review Source DM Dwayne M. Senior IT Administrator Construction Used the software for: 2+ years ### "Automox Review" December 16, 2024 4.0 Good, easy to setup and push out policies. Pros Easy of pushing update policies eg critial to different groups. Cons Some update failures hard to diagnose issues. Review Source VR Verified Reviewer Systems Engineer Insurance Used the software for: 6-12 months ### "Automox is a must for your IT environment" November 21, 2024 5.0 I would say automox has been a very useful tool and puts a majority of key functions all in one place. I highly recommend this to people in IT. Pros I like how easy it is to manage all of the computers we have in the office all in one place. It makes it easy to keep track of updates or software that needs to be pushed out for end users. Cons The thing that bothers me most about automox is how long it can take for device info to sync in the portal. Sometimes it can take up to 15 minutes for just 1 device. Review Source HS Hani S. IT Manager Marketing and Advertising Used the software for: 1-2 years ### "Automox my fav patching utility" November 26, 2024 5.0 I would recommend this to everyone. Very easy to use, billing is easy too and dashboard is neat. Pros Very easy to deploy on Macs with installer package. Very useful dashboard. Makes it easy to see patch levels. Cons Need updated code to accomodate M1 Mac and such without the use of worklets. Review Source PS Priyanka S. IT Support Engineer Financial Services Used the software for: 1-2 years ### "Automox Recommended " December 16, 2024 5.0 It was outstanding and we are regularly using this application to move the devices on correct group and check the updates for application with in details. Pros Device Management and Vulnerability management Cons Lack of sharing knowledge and guidance. Automation features not available Review Source VR Verified Reviewer IT operations Specialist Information Technology and Services Used the software for: 6-12 months ### "Great patch management!" November 22, 2024 5.0 Its been great. It has helped us as a company yo keep our devices up to date. Pros I like the granularity that comes with Automox. I can make policies for most of the things that I can think of. Cons With apple silicon macbooks there seems to be a lot of compatibility errors. Review Source ND Nicola D. Service desk Analyst Financial Services Used the software for: 1-2 years ### "Excellent patching software" November 27, 2024 4.0 It does the job, excellent software for patching updates, restarting machines remotely etc Pros patching function, remote reboot option. Cons sometimes it takes too long to register a device Review Source SG Steve G. Network Admin Entertainment Used the software for: 1-2 years ### "Come for the updates stay for the worklets!" November 21, 2024 5.0 Everything has been great. Product is easy to use and easy to learn the more complex features. Pros Ease of entry and continual use. Automox does what its suppose to when its suppose to. Cons Progress bar on updates would be very benefitial Review Source CW Clive W. Senior Systems Admin Construction Used the software for: 6-12 months ### "Automox Review" November 27, 2024 5.0 Pros Keeping all your computers up to date automatically Cons Sometimes it causes black screens on servers and fails to reboot them Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.