--- title: "Automox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Automox the right Patch Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148872/Automox/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Automox 4.7 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Automox Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews RM Rohit M Senior Systems AdministratorFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment, Cross-Vendor Third-Party Application Patching, which supports multiple applications like Adobe, Chrome, Firefox, etc., and Endpoint Hardening support to Custom Scripting and policy Enforcement.“ December 11, 2024 Nathan B IT ManagerHospital & Health Care, 201 - 500 employeesUsed the software for: 6-12 months. “The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service management,“ November 27, 2025 NK Nistha K IT AnalystBanking, 501 - 1,000 employeesUsed the software for: More than 2 years. “I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in tool configuration.“ March 19, 2025 AW Adesh W Associate EngineerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to reinstall the agent service or contact support.“ March 27, 2025 AC Anthony C Solutions ArchitectHospitality, 501 - 1,000 employeesUsed the software for: 1-2 years. “It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month.“ July 11, 2025 DC Dan C Senior Network and Security AdministratorComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work.“ December 17, 2024 AM Azeem M EUC EngineerBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “Managing patches across multiple devices of different operating systems, list of inactive, active devices, export reports etc are really some good features which i quite good.“ April 3, 2025 AW Adesh W IT AnalystBanking, 501 - 1,000 employeesUsed the software for: 1-2 years. “The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes.“ March 26, 2025 ## Showing most helpful reviews Showing 1-25 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sanjib S. Systems Administrator Consumer Goods Used the software for: 1-2 years ### "Review by Sanju" August 5, 2025 5.0 Overall experience is very promising and very much satisfied. I will recommend to all of my friends and companies. Pros Powerful updates management tool. Easy to use and deploy software and applications. Easy for device management. Cons I struggled sometime like while deploying a file to users computer. I was trying to deploy a file to users computer which i struggled a lot Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Much easier for patch management and administration Review Source DN David N. Senior System Administrator Research Used the software for: 1-2 years ### "Very good cloud based patch management solution" April 17, 2026 5.0 If you're looking for just a patching solution for your Windows and macOS devices then Automox is a very good solution. It does allow you to automate and schedule scripts and app deployment as well. It works as expected but it doesn't provide much of any other functions. Pros Works with Windows and macOS devices. Supports operating system patches as well as with 3rd party software (slack, zoom, chrome, etc.). UI is easy to navigate and use. Has a native remote support tool that you can add on to. You do have the ability to deploy scripts and applications. Cons Can be slightly on the pricier side for a platform that is strictly just used for Windows and macOS patching. There's a native remote support tool built in as well which works okay. And you don't get much device insight/information other than what is related to patching. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Provided more function for patching 3rd party applications and not just OS patches Review Source JY Jimmy Y. Sr. IT Operations Manager Retail Used the software for: 1-2 years ### "Almost but not quite there yet" May 2, 2023 3.0 Pros Easy deployment and patching, able to do integrations Cons not a good rmm tool and not quite there yet with its reporting functions Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Review Source AC Adrian C. Head of IT and Security Information Technology and Services Used the software for: 1-2 years ### "Something all IT Admins need to remove one more headache from your role" June 6, 2025 4.0 Very good. Their support is responsive and their product is good value for money. I've used other patching and auditing systems in the past and they do one thing only. Automox does all of the essentials and more. Pros Easy to use, reliable and trustworthy. You setup your scheduled tasks and you can trust Automox to deliver results with minimal interference. Cons Lack of user-installed software scanning. (Software where the uninstall goes into the users registry, not HKLM) Alternatives considered [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Too much bloat in the others. We wanted software to do the software auditing and patching. Not add in extras we would have to pay for and not want. Switched from [Windows 11](https://www.capterra.com/p/251507/Windows-11/) We used WSUS prior (Can't select). Lack of ongoing support, unreliable and to be honest, WSUS was a poor product that did one thing... badly. We needed full scheduling as well as auditing, and of all applications, not just those made by one company. Review Source ZT Zac T. IT Systems Administrator Education Management Used the software for: 1-2 years ### "Powerful and Flexible Patching - What more can IT want?" May 28, 2025 5.0 Overall, my experience has been fantastic with Automox. The tool has saved me and my team so much time, and has closed many gaps when it comes to security and compliance. And their support is top notch - they have effectively and efficiently answered any question or issue (we haven't had many issues) when we need it. Pros Automox strikes a great balance between power and usability. The two standout features for me are Worklets and Patch Schedules. Worklets make it incredibly easy to automate complex configurations and remediations across platforms, while Patch Schedules allow precise control over when and how updates are applied—critical for minimizing business disruption. The UI is intuitive, and deployments are typically reliable and fast, even in remote environments. Cons This is going to be very nitpicky, as it's hard to say that I DISLIKE any component. My main concern is with some of the reporting metrics—specifically around CVE exposure and time-to-remediate (TTR). For example, a critical vulnerability might show as “80 days exposed” in the dashboard, but that figure reflects the public discovery date, not when it was actually detected on the device. This can make it harder to evaluate internal performance and compliance. I’d also like to see more clarity or filters in vulnerability timelines. Lastly, while not entirely Automox’s fault, getting Apple M-Series devices into a patch-ready state takes extra manual steps, which adds to deployment friction. Alternatives considered [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Ease of use and the cross-platform capabilities. Review Source AC Anthony C. Solutions Architect Hospitality Used the software for: 1-2 years ### "Solutions Architect" July 11, 2025 5.0 I did a proof-of-concept product evaluation of Automox in November of 2023. We we're looking to replace a competitors product called "Patch My PC". Hands down it was a superior Patch Management product replacement. Pros Automox allows you to patch various operating systems using one application, making updates easier across different environments. It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month. The ability to create custom tools and the strong reporting features are very useful, supporting daily IT management and compliance during audits. Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours. Managing updates and exclusions of patches on specific machines, like servers that need a certain version of Java, is straightforward, improving operational efficiency. Cons Seriously nothing comes to mind. It's just works like its marketed as such. I would recommend this product to anyone looking for an effective Patch Management tool. Switched from [Patch My PC](https://www.capterra.com/p/241733/Patch-My-PC/) Ineffective product. It didn't perform as promised. Review Source AB Anuradha B. Head of technical Information Technology and Services Used the software for: 1-2 years ### "Keep your network upto date with Automox" March 13, 2025 5.0 Automox is a very good product when it comes to patch Management, application installation and it help to keep the IT environment very safe and upbto date. Pros Cloud base product Easy to use console Administration is much more easier UI/UX is very attractive Many 3rd party applicatons also can patch Cons Bandwidth consuption is little bit high when patch updating. In Asian countries like sri lanka, the bandwidth cost is very high. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Automox Im looking for a product comes with centralised patch update with a proxy option to distribute updates Switched from [GFI LanGuard](https://www.capterra.com/p/88911/GFI-LanGuard/) Langurd only support onprem devices. Cannot manege devices outof the network Review Source MM Miguel M. CTO Information Technology and Services Used the software for: 1-2 years ### "Simple and Functional Patch Management" March 22, 2025 5.0 Support and Service has been excellent. The account management team has also been very engaging to ensure any quesitons or issues are addressed. Pros Simplicity and the lightness of the agent Cons Lack of expanded reporting. You will most likely have to leverage API to get extract the data you are looking. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing Automox ConnectWise offer more features but seemed like the core feature we where after, patch management, was not as strong as Automox's offering. Review Source RN Rajesh N. System Administrator Banking Used the software for: 1-2 years ### "Automox - Quick to setup and easy to use" April 7, 2025 4.0 Pros 1) Its a SaaS tool and doesn't require any on-premises set up 2) Creating policies for patching and vulnerability management is easy and super quick 3) In Automox dashboard you can get a high level and quick reference view of the count for the pending patches and devices Cons Automox customer support is not 24/7 or 24/5 Switched from [Microsoft System Center](https://www.capterra.com/p/70929/System-Center/) 1) Automox being SaaS tool is easy to set up with no maintenance like on-premises setup. 2) Patch and vulnerability management is faster with easy configuration and maintenance of policies Review Source DS Dan S. CEO Computer Software Used the software for: I used a free trial ### "Fantastic tool" May 28, 2025 5.0 Pros Super easy to use and seems to 'just work'. I was impressed with the cross platform support (Windows, Mac, Linux), and the flexibility in setting up policies. This will aid in our compliance, and save a lot of time. Cons I don't have any negative feedback. As always price is a consideration, but this product seems comparable with others on the market. Alternatives considered [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/) Reason for choosing Automox Ease of use, and the fact that it "just works". Review Source DW Devyani W. Patch Engineer Information Services Used the software for: 1-2 years ### "Automox review: A tool much more than just a patching tool" March 31, 2025 4.0 My experience with automox has been good, It helps with my automation tasks other than patching. It has a script catalog which has helped in creating policies and have 100+ scripts created. Pros I like that the tool can perform much more than just patching, We can perform installation, automation of daily hardening policies. Cons Sometimes the information on the dashboard page doesn't match with the information we extract through API scripts. Review Source PW Prajot W. Patch Engineer Information Technology and Services Used the software for: 6-12 months ### "Tool just good for start-ups" March 31, 2025 4.0 My experience has just been fine, Its good for a star-up company or a small sized company. Pros I like the ease of setup for the tool, I initially was not from patching background but the interface is easy to understand and setup. Cons We cannot see the install progress in the console, The status shown on device page just shows installing and we cannot see how much the installation has completed or its just stuck. Review Source SM Sachitha M. Engineer - System and Security Information Technology and Services Used the software for: Less than 6 months ### "All in Product : Endpoint Management and Patch Automaton " February 28, 2025 5.0 All in one product for endpoint management and software patch automation. Pros Software patches can be installed without delaying and easy to manage complex patch management. Cons There no any free tier to small scales users. Review Source MF Michael F. Network Administrator Real Estate Used the software for: 1-2 years ### "A must have for any organization." December 16, 2024 5.0 Had a demo with the company and then after the demo we decided to go full fledge and commit to it. We have a dedicated sales rep that is very attentive and always checks in with us. Deployment was a breeze and setup for machines was also a breeze. Auto install and deployment for large networks makes it so simple to use. Pros The ability to patch all PCs and servers in your fleet with ease of mind that it is all handled. The other major upside is the remote connection system that allows you to remote connect to machines. Cons Occasionally it is down for some reason or another since deploying our automox system we have have I think about 4 instances where it has been down in a matter of a 1 year period so honestly not bad at all. Review Source AO Amar O. Junior Systems Administrator Libraries Used the software for: 1-2 years ### "Automox: Saves you a patching headache...or three" November 27, 2024 4.0 Overall, Automox has been a positive addition to our environment. It has made patching our Windows environment much more reliable. Not only this, but we can push out software and scripts to computers with a high speed. We can schedule a deployment or push it on demand within seconds or minutes. Pros Automox is very easy to setup and work with. It is easy to set up groups, add devices to groups, and set up policies to patch your devices. Before Automox, I didn't have any experience with Patch Management software, but I was able to quickly jump into Automox and start creating policies to meet our needs. Automox's support is helpful and gets back to you very quickly. I've had to reach out to support a few times over the past year and they've been helpful. Also, they have a community that the developers and employees frequently monitor where you can ask questions and engage with other Automox users. Cons Automox has some limitations. Unfortunately, some output is limited. For example, when a computer is in process of updating you won't always see the exact percentage or updates it is currently working on. This can cause some confusion and can make it harder to see if theres a certain update getting stuck. I also would love to see a way to stop any sent instructions to an endpoint from our end. If I send a script that seems to error out or glitch out during testing, there is a chance that the device's status may get stuck in the "Pending Update" status until the next day when Automox automatically flushes it out. In Summary, Some of Automox's output or status visibility could be improved. The ability to stop a scan or script from finishing would also be ideal if possible. Review Source TB Tamer B. Product engineer Consumer Goods Used the software for: 2+ years ### "Automox review" December 24, 2024 4.0 As an admin, I like Automox, but I prefer to have better reporting Pros The console is easy to use, the work let works as expected Cons The reporting is so bad, and the notification from Automox is only email; I would prefer it if there was integration with another system like Jira. Review Source RM Rohit M. Senior Systems Administrator Financial Services Used the software for: 1-2 years ### "patching, configuration, and control of all endpoints Together " December 11, 2024 5.0 Pros Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment, Cross-Vendor Third-Party Application Patching, which supports multiple applications like Adobe, Chrome, Firefox, etc., and Endpoint Hardening support to Custom Scripting and policy Enforcement. It supports Windows, macOS, and Linux endpoints, making it a great choice for heterogeneous environments. Cons Limited Offline Agent Functionality & Community Support Review Source JA Joel A. System Administrator Gambling & Casinos Used the software for: 1-2 years ### "Automox is a timesaver " December 11, 2024 4.0 Using Automox for monthly patching, we found the first setup simple to implement, if we had concerns during the way we found comprehensive documentation from Automox themselves. Updating clients and servers with this tool is fast and reliable, I would recommend this software to every team looking to streamline their patching experience. Our organization experienced several key changes. We saw a significant reduction in the time and effort required to manage our clients and servers, our security posture also improved. Pros User interface is intuitive and easy to use, our team has had almost zero issues getting used to this program. We love the simple design which takes us to goal each month. The community is very helpful, with several ready made and audited scripts available. This saved us plenty of time. Cons Initially when we deploy scripts, we found some difficulty understanding where to find script logs. That got sorted eventually, but caused some initial confusion. Review Source KC Kevin C. IT Intern Warehousing Used the software for: 1-2 years ### "Great RMM with a focus in automation" December 4, 2024 5.0 Automox has been a blessing to our company. It has allowed us to automate many things that we used to do manually before. It has saved us a lot of time and headaches. However, its remote control isn't great, and it lacks desktop and mobile apps. Pros I like that Automox allows our company to automate updates, whether it's Windows updates, or third party app updates. It also allows us to install apps remotely. I also like its ease of use Cons The remote control included with Automox doesn't work too well. It lacks desktop and mobile apps. Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Because NinjaRMM was not too user friendly. Review Source AT Anthony T. Head of IT and Security Information Technology and Services Used the software for: 2+ years ### "Automox x Logically" December 6, 2024 5.0 We use Automox to standardise patching on all our Windows and MacOS endpoints. Patch Management: Ensuring all endpoints are up-to-date with the latest security patches to mitigate risks of vulnerabilities and cyberattacks, this includes OS and 3rd party patching. Endpoint Security: Proactively addressing security threats and vulnerabilities before they can exploit the devices. Pros OS agnostic, we can apply the same patch policies to all our endpoints using Automox. Cons The current product is great, I'm not sure where the product is going to go next. Review Source RE Roselle E. IT Support Analyst Financial Services Used the software for: 1-2 years ### "Automox is great!" December 31, 2024 5.0 Automox is the perfect platform for us to monitor our devices and perform monthly patching. Pros We use it for pushing out patches to our devices in bulk, as well as running worklets Cons Automox is perfect for what we require it for. Review Source VR Verified Reviewer IT operations Specialist Information Technology and Services Used the software for: 6-12 months ### "Great patch management!" November 22, 2024 5.0 Its been great. It has helped us as a company yo keep our devices up to date. Pros I like the granularity that comes with Automox. I can make policies for most of the things that I can think of. Cons With apple silicon macbooks there seems to be a lot of compatibility errors. Review Source JA John A. Service Desk Analyst Outsourcing/Offshoring Used the software for: 1-2 years ### "Automox is good " November 25, 2024 5.0 It's good, been using it for some time now. No complaints. Easy to use Pros The ease of use, and clean HUD. It's easy to deploy endpoints and push out policy updates. Cons The end points sometimes lose connection to the main control Review Source CG Callum G. Senior Field Engineer Information Technology and Services Used the software for: Less than 6 months ### "a very useful tool for managing large scale enterprise" November 25, 2024 5.0 very good overall, minus the points I made in the cons section Pros the patching is made easy with customer devices, as it scans all software requiring updates. Cons the UI can be a bit confusing, also the client swapper being hidden away at the top is a bit of an inconvenience. Review Source CW Clive W. Senior Systems Admin Construction Used the software for: 6-12 months ### "Automox Review" November 27, 2024 5.0 Pros Keeping all your computers up to date automatically Cons Sometimes it causes black screens on servers and fails to reboot them Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.