# Automox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Automox the right Patch Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148872/Automox/reviews --- Automox 4.7 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Automox Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews AC Anthony C Solutions ArchitectHospitality, 501 - 1,000 employeesUsed the software for: 1-2 years. “It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month.“ July 11, 2025 Nathan B IT ManagerHospital & Health Care, 201 - 500 employeesUsed the software for: 6-12 months. “The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service management,“ November 27, 2025 RM Rohit M Senior Systems AdministratorFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment, Cross-Vendor Third-Party Application Patching, which supports multiple applications like Adobe, Chrome, Firefox, etc., and Endpoint Hardening support to Custom Scripting and policy Enforcement.“ December 11, 2024 AW Adesh W Associate EngineerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to reinstall the agent service or contact support.“ March 27, 2025 NK Nistha K IT AnalystBanking, 501 - 1,000 employeesUsed the software for: More than 2 years. “I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in tool configuration.“ March 19, 2025 DC Dan C Senior Network and Security AdministratorComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work.“ December 17, 2024 AM Azeem M EUC EngineerBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “Managing patches across multiple devices of different operating systems, list of inactive, active devices, export reports etc are really some good features which i quite good.“ April 3, 2025 AW Adesh W IT AnalystBanking, 501 - 1,000 employeesUsed the software for: 1-2 years. “The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes.“ March 26, 2025 ## Showing most helpful reviews Showing 1-25 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sanjib S. Systems Administrator Consumer Goods Used the software for: 1-2 years ### "Review by Sanju" August 5, 2025 5.0 Overall experience is very promising and very much satisfied. I will recommend to all of my friends and companies. Pros Powerful updates management tool. Easy to use and deploy software and applications. Easy for device management. Cons I struggled sometime like while deploying a file to users computer. I was trying to deploy a file to users computer which i struggled a lot Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Much easier for patch management and administration Review Source AC Adrian C. Head of IT and Security Information Technology and Services Used the software for: 1-2 years ### "Something all IT Admins need to remove one more headache from your role" June 6, 2025 4.0 Very good. Their support is responsive and their product is good value for money. I've used other patching and auditing systems in the past and they do one thing only. does all of the essentials and more. Pros Easy to use, reliable and trustworthy. You setup your scheduled tasks and you can trust to deliver results with minimal interference. Cons Lack of user-installed software scanning. (Software where the uninstall goes into the users registry, not HKLM) Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Too much bloat in the others. We wanted software to do the software auditing and patching. Not add in extras we would have to pay for and not want. Switched from [Windows 11](https://www.capterra.com/p/251507/Windows-11/) We used WSUS prior (Can't select). Lack of ongoing support, unreliable and to be honest, WSUS was a poor product that did one thing... badly. We needed full scheduling as well as auditing, and of all applications, not just those made by one company. Review Source DN David N. Senior System Administrator Research Used the software for: 1-2 years ### "Very good cloud based patch management solution" April 17, 2026 5.0 If you're looking for just a patching solution for your Windows and macOS devices then is a very good solution. It does allow you to automate and schedule scripts and app deployment as well. It works as expected but it doesn't provide much of any other functions. Pros Works with Windows and macOS devices. Supports operating system patches as well as with 3rd party software (slack, zoom, chrome, etc.). UI is easy to navigate and use. Has a native remote support tool that you can add on to. You do have the ability to deploy scripts and applications. Cons Can be slightly on the pricier side for a platform that is strictly just used for Windows and macOS patching. There's a native remote support tool built in as well which works okay. And you don't get much device insight/information other than what is related to patching. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Provided more function for patching 3rd party applications and not just OS patches Review Source JY Jimmy Y. Sr. IT Operations Manager Retail Used the software for: 1-2 years ### "Almost but not quite there yet" May 2, 2023 3.0 Pros Easy deployment and patching, able to do integrations Cons not a good rmm tool and not quite there yet with its reporting functions Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Review Source ZT Zac T. IT Systems Administrator Education Management Used the software for: 1-2 years ### "Powerful and Flexible Patching - What more can IT want?" May 28, 2025 5.0 Overall, my experience has been fantastic with . The tool has saved me and my team so much time, and has closed many gaps when it comes to security and compliance. And their support is top notch - they have effectively and efficiently answered any question or issue (we haven't had many issues) when we need it. Pros strikes a great balance between power and usability. The two standout features for me are Worklets and Patch Schedules. Worklets make it incredibly easy to automate complex configurations and remediations across platforms, while Patch Schedules allow precise control over when and how updates are applied—critical for minimizing business disruption. The UI is intuitive, and deployments are typically reliable and fast, even in remote environments. Cons This is going to be very nitpicky, as it's hard to say that I DISLIKE any component. My main concern is with some of the reporting metrics—specifically around CVE exposure and time-to-remediate (TTR). For example, a critical vulnerability might show as “80 days exposed” in the dashboard, but that figure reflects the public discovery date, not when it was actually detected on the device. This can make it harder to evaluate internal performance and compliance. I’d also like to see more clarity or filters in vulnerability timelines. Lastly, while not entirely ’s fault, getting Apple M-Series devices into a patch-ready state takes extra manual steps, which adds to deployment friction. Alternatives considered [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Ease of use and the cross-platform capabilities. Review Source AC Anthony C. Solutions Architect Hospitality Used the software for: 1-2 years ### "Solutions Architect" July 11, 2025 5.0 I did a proof-of-concept product evaluation of in November of 2023. We we're looking to replace a competitors product called "Patch My PC". Hands down it was a superior Patch Management product replacement. Pros allows you to patch various operating systems using one application, making updates easier across different environments. It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month. The ability to create custom tools and the strong reporting features are very useful, supporting daily IT management and compliance during audits. Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours. Managing updates and exclusions of patches on specific machines, like servers that need a certain version of Java, is straightforward, improving operational efficiency. Cons Seriously nothing comes to mind. It's just works like its marketed as such. I would recommend this product to anyone looking for an effective Patch Management tool. Switched from [Patch My PC](https://www.capterra.com/p/241733/Patch-My-PC/) Ineffective product. It didn't perform as promised. Review Source AB Anuradha B. Head of technical Information Technology and Services Used the software for: 1-2 years ### "Keep your network upto date with Automox" March 13, 2025 5.0 is a very good product when it comes to patch Management, application installation and it help to keep the IT environment very safe and upbto date. Pros Cloud base product Easy to use console Administration is much more easier UI/UX is very attractive Many 3rd party applicatons also can patch Cons Bandwidth consuption is little bit high when patch updating. In Asian countries like sri lanka, the bandwidth cost is very high. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Automox Im looking for a product comes with centralised patch update with a proxy option to distribute updates Switched from [GFI LanGuard](https://www.capterra.com/p/88911/GFI-LanGuard/) Langurd only support onprem devices. Cannot manege devices outof the network Review Source MM Miguel M. CTO Information Technology and Services Used the software for: 1-2 years ### "Simple and Functional Patch Management" March 22, 2025 5.0 Support and Service has been excellent. The account management team has also been very engaging to ensure any quesitons or issues are addressed. Pros Simplicity and the lightness of the agent Cons Lack of expanded reporting. You will most likely have to leverage API to get extract the data you are looking. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing Automox ConnectWise offer more features but seemed like the core feature we where after, patch management, was not as strong as 's offering. Review Source CR Chetna R. Security Analyst Financial Services Used the software for: 6-12 months ### "Automox review" December 18, 2024 5.0 it has a been a amazing tool to deal with Threat management process . just loved it & would recommend to everyone Pros the available worklets to work with . they are super friendly Cons the group customization . its very difficult to manage Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) this is more user friendly & accurate , Focus on Patch Management and Vulnerability Remediation. Review Source RN Rajesh N. System Administrator Banking Used the software for: 1-2 years ### "Automox - Quick to setup and easy to use" April 7, 2025 4.0 Pros 1) Its a SaaS tool and doesn't require any on-premises set up 2) Creating policies for patching and vulnerability management is easy and super quick 3) In dashboard you can get a high level and quick reference view of the count for the pending patches and devices Cons customer support is not 24/7 or 24/5 Switched from [System Center](https://www.capterra.com/p/70929/System-Center/) 1) being SaaS tool is easy to set up with no maintenance like on-premises setup. 2) Patch and vulnerability management is faster with easy configuration and maintenance of policies Review Source FZ Felipe Z. IT Security Specialist Security and Investigations Used the software for: Less than 6 months ### "Effective Patch Management in Action" December 5, 2024 5.0 We recently started using here at Tenchi, and it has been performing as expected. The support from the Automox team has been exceptional, truly the cherry on top. I highly recommend it. Pros It's easy to onboard devices on . I can clearly see the health of my environment, and the Worklet feature is extremely helpful. Most importantly, it works as expected. Cons Sometimes, the dashboard runs slowly, but it recovers quickly. Alternatives considered [Heimdal Patch & Asset Management](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) Reason for choosing Automox It works as expected. Some simple features that works. Switched from [vRx](https://www.capterra.com/p/201047/vRx/) miss expectations. We needed more important features. Review Source RA Reza A. Team Lead Information Technology and Services Used the software for: Less than 6 months ### "automox review" December 5, 2024 5.0 Overall a good product to secure endpoints, zero day patching gives us the ultimate peace of mind Pros \- Zero day patching - Patching reports - Console Cons \- Policies are bit cluttered - Some apps are not covered by this Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) is provide us with ability to patch which automate did not have Review Source MF Michael F. Network Administrator Real Estate Used the software for: 1-2 years ### "A must have for any organization." December 16, 2024 5.0 Had a demo with the company and then after the demo we decided to go full fledge and commit to it. We have a dedicated sales rep that is very attentive and always checks in with us. Deployment was a breeze and setup for machines was also a breeze. Auto install and deployment for large networks makes it so simple to use. Pros The ability to patch all PCs and servers in your fleet with ease of mind that it is all handled. The other major upside is the remote connection system that allows you to remote connect to machines. Cons Occasionally it is down for some reason or another since deploying our system we have have I think about 4 instances where it has been down in a matter of a 1 year period so honestly not bad at all. Review Source YP Yasriu P. Lead Engineer - Systems and Security Information Technology and Services Used the software for: 2+ years ### "Innovative End Point Management With Automox" March 27, 2025 5.0 is a innovative solution which enables System administrators/Security Administrators to manage patches and devices very easily. Pros It provides easy access to manage roaming devices for system administrators. Cons It does not have an option to minimise bandwidth utilisation in Local networks. Review Source KB Kirti B. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Patch Management Automation " March 31, 2025 4.0 The overall experience of the tool has been good, it's easy to setup and interface is easy to understand. Pros The tool automates all the patching tasks after initial set-up, IT Staff can focus on other automation tasks. Cons The device gets stuck in pending update state after we push multiple policies on a device to change the state of the device we either need to re-start the device or contact support to clear the state. Review Source BS Bridie S. IT Apprentice Hospital & Health Care Used the software for: Less than 6 months ### "AutoAmazing" July 8, 2025 5.0 Amazing! I am a apprentice learning this as I go but having even the remote option in case someone needs help working from home is so helpful. Pros Doing the patching and having a clear dashboard on what I need to see, what devices I need to patch on what is critical and needs doing. Cons Nothing so far, but sometimes does come up with issues that not sure on but customer support is amazing to help with these issues. Review Source RM Rohit M. Senior Systems Administrator Financial Services Used the software for: 1-2 years ### "patching, configuration, and control of all endpoints Together " December 11, 2024 5.0 Pros Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment, Cross-Vendor Third-Party Application Patching, which supports multiple applications like Adobe, Chrome, Firefox, etc., and Endpoint Hardening support to Custom Scripting and policy Enforcement. It supports Windows, macOS, and Linux endpoints, making it a great choice for heterogeneous environments. Cons Limited Offline Agent Functionality & Community Support Review Source HS Hani S. IT Manager Marketing and Advertising Used the software for: 1-2 years ### "Automox my fav patching utility" November 26, 2024 5.0 I would recommend this to everyone. Very easy to use, billing is easy too and dashboard is neat. Pros Very easy to deploy on Macs with installer package. Very useful dashboard. Makes it easy to see patch levels. Cons Need updated code to accomodate M1 Mac and such without the use of worklets. Review Source AT Anthony T. Head of IT and Security Information Technology and Services Used the software for: 2+ years ### "Automox x Logically" December 6, 2024 5.0 We use to standardise patching on all our Windows and MacOS endpoints. Patch Management: Ensuring all endpoints are up-to-date with the latest security patches to mitigate risks of vulnerabilities and cyberattacks, this includes OS and 3rd party patching. Endpoint Security: Proactively addressing security threats and vulnerabilities before they can exploit the devices. Pros OS agnostic, we can apply the same patch policies to all our endpoints using . Cons The current product is great, I'm not sure where the product is going to go next. Review Source PS Priyanka S. IT Support Engineer Financial Services Used the software for: 1-2 years ### "Automox Recommended " December 16, 2024 5.0 It was outstanding and we are regularly using this application to move the devices on correct group and check the updates for application with in details. Pros Device Management and Vulnerability management Cons Lack of sharing knowledge and guidance. Automation features not available Review Source TB Tamer B. Product engineer Consumer Goods Used the software for: 2+ years ### "Automox review" December 24, 2024 4.0 As an admin, I like , but I prefer to have better reporting Pros The console is easy to use, the work let works as expected Cons The reporting is so bad, and the notification from is only email; I would prefer it if there was integration with another system like Jira. Review Source SG Steve G. Network Admin Entertainment Used the software for: 1-2 years ### "Come for the updates stay for the worklets!" November 21, 2024 5.0 Everything has been great. Product is easy to use and easy to learn the more complex features. Pros Ease of entry and continual use. does what its suppose to when its suppose to. Cons Progress bar on updates would be very benefitial Review Source JA John A. Service Desk Analyst Outsourcing/Offshoring Used the software for: 1-2 years ### "Automox is good " November 25, 2024 5.0 It's good, been using it for some time now. No complaints. Easy to use Pros The ease of use, and clean HUD. It's easy to deploy endpoints and push out policy updates. Cons The end points sometimes lose connection to the main control Review Source CG Callum G. Senior Field Engineer Information Technology and Services Used the software for: Less than 6 months ### "a very useful tool for managing large scale enterprise" November 25, 2024 5.0 very good overall, minus the points I made in the cons section Pros the patching is made easy with customer devices, as it scans all software requiring updates. Cons the UI can be a bit confusing, also the client swapper being hidden away at the top is a bit of an inconvenience. Review Source VR Verified Reviewer Network Admin Retail Used the software for: 6-12 months ### "Patch and Software Management in one" November 22, 2024 5.0 Good experience, easy to use, easy to deploy, can find what I need on their forums Pros The flexibility to write your own tasks and create custom policies Cons It could use better reporting, right now you generate a PDF which just shows the basics Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.