# Automox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Automox the right Patch Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148872/Automox/reviews --- Automox 4.7 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 20th, 2026 # Reviews of Automox Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews AC Anthony C Solutions ArchitectHospitality, 501 - 1,000 employeesUsed the software for: 1-2 years. “It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month.“ July 11, 2025 Nathan B IT ManagerHospital & Health Care, 201 - 500 employeesUsed the software for: 6-12 months. “The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service management,“ November 27, 2025 RM Rohit M Senior Systems AdministratorFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment, Cross-Vendor Third-Party Application Patching, which supports multiple applications like Adobe, Chrome, Firefox, etc., and Endpoint Hardening support to Custom Scripting and policy Enforcement.“ December 11, 2024 AW Adesh W Associate EngineerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to reinstall the agent service or contact support.“ March 27, 2025 NK Nistha K IT AnalystBanking, 501 - 1,000 employeesUsed the software for: More than 2 years. “I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in tool configuration.“ March 19, 2025 DC Dan C Senior Network and Security AdministratorComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work.“ December 17, 2024 AM Azeem M EUC EngineerBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “Managing patches across multiple devices of different operating systems, list of inactive, active devices, export reports etc are really some good features which i quite good.“ April 3, 2025 AW Adesh W IT AnalystBanking, 501 - 1,000 employeesUsed the software for: 1-2 years. “The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes.“ March 26, 2025 ## Showing most helpful reviews Showing 1-25 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sanjib S. Systems Administrator Consumer Goods Used the software for: 1-2 years ### "Review by Sanju" August 5, 2025 5.0 Overall experience is very promising and very much satisfied. I will recommend to all of my friends and companies. Pros Powerful updates management tool. Easy to use and deploy software and applications. Easy for device management. Cons I struggled sometime like while deploying a file to users computer. I was trying to deploy a file to users computer which i struggled a lot Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Much easier for patch management and administration Review Source AC Adrian C. Head of IT and Security Information Technology and Services Used the software for: 1-2 years ### "Something all IT Admins need to remove one more headache from your role" June 6, 2025 4.0 Very good. Their support is responsive and their product is good value for money. I've used other patching and auditing systems in the past and they do one thing only. Automox does all of the essentials and more. Pros Easy to use, reliable and trustworthy. You setup your scheduled tasks and you can trust Automox to deliver results with minimal interference. Cons Lack of user-installed software scanning. (Software where the uninstall goes into the users registry, not HKLM) Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Too much bloat in the others. We wanted software to do the software auditing and patching. Not add in extras we would have to pay for and not want. Switched from [Windows 11](https://www.capterra.com/p/251507/Windows-11/) We used WSUS prior (Can't select). Lack of ongoing support, unreliable and to be honest, WSUS was a poor product that did one thing... badly. We needed full scheduling as well as auditing, and of all applications, not just those made by one company. Review Source DN David N. Senior System Administrator Research Used the software for: 1-2 years ### "Very good cloud based patch management solution" April 17, 2026 5.0 If you're looking for just a patching solution for your Windows and macOS devices then Automox is a very good solution. It does allow you to automate and schedule scripts and app deployment as well. It works as expected but it doesn't provide much of any other functions. Pros Works with Windows and macOS devices. Supports operating system patches as well as with 3rd party software (slack, zoom, chrome, etc.). UI is easy to navigate and use. Has a native remote support tool that you can add on to. You do have the ability to deploy scripts and applications. Cons Can be slightly on the pricier side for a platform that is strictly just used for Windows and macOS patching. There's a native remote support tool built in as well which works okay. And you don't get much device insight/information other than what is related to patching. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Provided more function for patching 3rd party applications and not just OS patches Review Source JY Jimmy Y. Sr. IT Operations Manager Retail Used the software for: 1-2 years ### "Almost but not quite there yet" May 2, 2023 3.0 Pros Easy deployment and patching, able to do integrations Cons not a good rmm tool and not quite there yet with its reporting functions Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Review Source VR Verified Reviewer Engineer Accounting Used the software for: Less than 6 months ### "Easy Patch Management" January 15, 2026 4.0 It is a very reliable tool that saves our team a lot of time by keeping all our remote computers safe and updated automatically. Pros It automates updates for Windows, Mac, and Linux very well. It saves us a lot of manual work every week. Cons The search and reporting pages are sometimes slow to load. It can be hard to find specific data quickly. Review Source ZT Zac T. IT Systems Administrator Education Management Used the software for: 1-2 years ### "Powerful and Flexible Patching - What more can IT want?" May 28, 2025 5.0 Overall, my experience has been fantastic with Automox. The tool has saved me and my team so much time, and has closed many gaps when it comes to security and compliance. And their support is top notch - they have effectively and efficiently answered any question or issue (we haven't had many issues) when we need it. Pros Automox strikes a great balance between power and usability. The two standout features for me are Worklets and Patch Schedules. Worklets make it incredibly easy to automate complex configurations and remediations across platforms, while Patch Schedules allow precise control over when and how updates are applied—critical for minimizing business disruption. The UI is intuitive, and deployments are typically reliable and fast, even in remote environments. Cons This is going to be very nitpicky, as it's hard to say that I DISLIKE any component. My main concern is with some of the reporting metrics—specifically around CVE exposure and time-to-remediate (TTR). For example, a critical vulnerability might show as “80 days exposed” in the dashboard, but that figure reflects the public discovery date, not when it was actually detected on the device. This can make it harder to evaluate internal performance and compliance. I’d also like to see more clarity or filters in vulnerability timelines. Lastly, while not entirely Automox’s fault, getting Apple M-Series devices into a patch-ready state takes extra manual steps, which adds to deployment friction. Alternatives considered [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Ease of use and the cross-platform capabilities. Review Source AB Anuradha B. Head of technical Information Technology and Services Used the software for: 1-2 years ### "Keep your network upto date with Automox" March 13, 2025 5.0 Automox is a very good product when it comes to patch Management, application installation and it help to keep the IT environment very safe and upbto date. Pros Cloud base product Easy to use console Administration is much more easier UI/UX is very attractive Many 3rd party applicatons also can patch Cons Bandwidth consuption is little bit high when patch updating. In Asian countries like sri lanka, the bandwidth cost is very high. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Automox Im looking for a product comes with centralised patch update with a proxy option to distribute updates Switched from [GFI LanGuard](https://www.capterra.com/p/88911/GFI-LanGuard/) Langurd only support onprem devices. Cannot manege devices outof the network Review Source AC Anthony C. Solutions Architect Hospitality Used the software for: 1-2 years ### "Solutions Architect" July 11, 2025 5.0 I did a proof-of-concept product evaluation of Automox in November of 2023. We we're looking to replace a competitors product called "Patch My PC". Hands down it was a superior Patch Management product replacement. Pros Automox allows you to patch various operating systems using one application, making updates easier across different environments. It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month. The ability to create custom tools and the strong reporting features are very useful, supporting daily IT management and compliance during audits. Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours. Managing updates and exclusions of patches on specific machines, like servers that need a certain version of Java, is straightforward, improving operational efficiency. Cons Seriously nothing comes to mind. It's just works like its marketed as such. I would recommend this product to anyone looking for an effective Patch Management tool. Switched from [Patch My PC](https://www.capterra.com/p/241733/Patch-My-PC/) Ineffective product. It didn't perform as promised. Review Source MM Miguel M. CTO Information Technology and Services Used the software for: 1-2 years ### "Simple and Functional Patch Management" March 22, 2025 5.0 Support and Service has been excellent. The account management team has also been very engaging to ensure any quesitons or issues are addressed. Pros Simplicity and the lightness of the agent Cons Lack of expanded reporting. You will most likely have to leverage API to get extract the data you are looking. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing Automox ConnectWise offer more features but seemed like the core feature we where after, patch management, was not as strong as Automox's offering. Review Source CR Chetna R. Security Analyst Financial Services Used the software for: 6-12 months ### "Automox review" December 18, 2024 5.0 it has a been a amazing tool to deal with Threat management process . just loved it & would recommend to everyone Pros the available worklets to work with . they are super friendly Cons the group customization . its very difficult to manage Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) this is more user friendly & accurate , Focus on Patch Management and Vulnerability Remediation. Review Source FZ Felipe Z. IT Security Specialist Security and Investigations Used the software for: Less than 6 months ### "Effective Patch Management in Action" December 5, 2024 5.0 We recently started using Automox here at Tenchi, and it has been performing as expected. The support from the Automox team has been exceptional, truly the cherry on top. I highly recommend it. Pros It's easy to onboard devices on Automox. I can clearly see the health of my environment, and the Worklet feature is extremely helpful. Most importantly, it works as expected. Cons Sometimes, the dashboard runs slowly, but it recovers quickly. Alternatives considered [Heimdal Patch & Asset Management](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) Reason for choosing Automox It works as expected. Some simple features that works. Switched from [vRx](https://www.capterra.com/p/201047/vRx/) miss expectations. We needed more important features. Review Source DC Dan C. Senior Network and Security Administrator Computer Software Used the software for: 2+ years ### "Automox for System updates and PowerShell Scrips just works" December 17, 2024 5.0 I've been using Automox for over 3 years, and for the most part, they have been a lifesaver. We use it to perform weekly software and Microsoft Windows updates, to push out new or updated versions of software, and to occasionaly run PowerShell scripts on machines. It works great when we use it like this, and Automox provides some great training (which I highly reccommend taking) to help you figure out the platform, give you some shortcuts, and assist with the reasons the platform behaves the way it does. Pros Super easy to get initial set up completed. If you need additional ways to update or install software, or to make changes to a system, there are a ton of prewritten worklets to get you going. Cons Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work. Review Source BKK B Karthik K. IT Manager Computer & Network Security Used the software for: 2+ years ### "Automox: A Powerful Cloud-Based Patch Management Solution with Room for Improvement" February 28, 2025 4.0 Overall, Automox is a solid cloud-based patch management solution that simplifies endpoint security and compliance. It’s particularly useful for organizations looking to automate OS and third-party application updates across Windows, macOS, and Linux devices without needing on-premise infrastructure. Pros Automox has several strong points, especially when it comes to automated patch management and endpoint security. Here are some of the key pros: 1) Cloud-Based Management 2) Cross-Platform Support 3) Automated Patching 4) Custom Policies & Scripting and ETC Cons While Automox is a strong patch management solution, there are some limitations and areas for improvement: 1) Limited Third-Party Patch Catalog 2) Pricing 3) Agent Dependency 4) Limited Native Reporting & Customization Review Source JP Jason P. IT Support Admin Government Administration Used the software for: 1-2 years ### "Great product and worth the look." December 19, 2024 5.0 We use it for general patching and critical updates. We use the remote assist function to replace team viewer. Pros Easy to use and setup. Great tool for patching and remote assist. Cons Remote assist feature works but does have drawbacks. Depending on the internet connection the destination device is on. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing Automox Cost mostly as other were more expensive. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Too Expensive and not easily accessible. Review Source AW Adesh W. Associate Engineer Telecommunications Used the software for: 1-2 years ### "Easy and Efficient Patch Management" March 27, 2025 4.0 Overall experience has been good. The tool has helped optimizing the patching processes. Pros I like the feature of worklet catalog which helps in creating policies to configure devices. Cons Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to reinstall the agent service or contact support. Review Source LS Lahiru S. engineer Information Technology and Services Used the software for: 1-2 years ### "Best Patch management SaaS solution" February 28, 2025 4.0 We can patch the organization's Windows devices and third-party applications. Pros They support patch development for Windows and third-party solutions Cons They only provide a SaaS solution and do not offer an on-premises option with Automox. Review Source KC Kevin C. IT Intern Warehousing Used the software for: 1-2 years ### "Great RMM with a focus in automation" December 4, 2024 5.0 Automox has been a blessing to our company. It has allowed us to automate many things that we used to do manually before. It has saved us a lot of time and headaches. However, its remote control isn't great, and it lacks desktop and mobile apps. Pros I like that Automox allows our company to automate updates, whether it's Windows updates, or third party app updates. It also allows us to install apps remotely. I also like its ease of use Cons The remote control included with Automox doesn't work too well. It lacks desktop and mobile apps. Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Because NinjaRMM was not too user friendly. Review Source AT Anthony T. Head of IT and Security Information Technology and Services Used the software for: 2+ years ### "Automox x Logically" December 6, 2024 5.0 We use Automox to standardise patching on all our Windows and MacOS endpoints. Patch Management: Ensuring all endpoints are up-to-date with the latest security patches to mitigate risks of vulnerabilities and cyberattacks, this includes OS and 3rd party patching. Endpoint Security: Proactively addressing security threats and vulnerabilities before they can exploit the devices. Pros OS agnostic, we can apply the same patch policies to all our endpoints using Automox. Cons The current product is great, I'm not sure where the product is going to go next. Review Source PS Priyanka S. IT Support Engineer Financial Services Used the software for: 1-2 years ### "Automox Recommended " December 16, 2024 5.0 It was outstanding and we are regularly using this application to move the devices on correct group and check the updates for application with in details. Pros Device Management and Vulnerability management Cons Lack of sharing knowledge and guidance. Automation features not available Review Source CG Charles G. IT Manager Building Materials Used the software for: 1-2 years ### "AutoMox Review" March 12, 2025 5.0 excellent, it does what it's suppose to do Pros Easy of use, and the worklet catalog is amazing Cons Cost, per device and you need to have a strong understanding of power shell. Review Source SG Steve G. Network Admin Entertainment Used the software for: 1-2 years ### "Come for the updates stay for the worklets!" November 21, 2024 5.0 Everything has been great. Product is easy to use and easy to learn the more complex features. Pros Ease of entry and continual use. Automox does what its suppose to when its suppose to. Cons Progress bar on updates would be very benefitial Review Source TG Tyler G. Support Engineer Insurance Used the software for: 1-2 years ### "Why to use Atomox" November 21, 2024 5.0 It has been great to push updates and organizing our machines Pros How super convienant it is to have all machines in one place to easily monitor Cons There is nothing to dislike that I have thought of Review Source CK Cameron K. Systems Administrator Program Development Used the software for: 6-12 months ### "Easy Patch and Policy Management" December 13, 2024 4.0 Automox is doing an effective job of keeping both physical hardware assigned to employees and remote servers updated and compliant with our security practices so that we seldom have to remediate these issues manually. Pros Automox can be used to apply patches, custom policies, deploy code, etc. for Windows, MacOs, and Linux distributions with relative ease and has a library of premade scripts to get started quickly with. When done right, most policies are a set-and-forget experience, requiring only occasional logins to change or reapply to individual machines or entire groups. Cons There are a lot of premade scripts to get started with that should be sufficient for getting your team off the ground, however since it is largely script-based, this does also require a significant understanding of all the operating systems in your environment and how to get things done in their respective console or terminal applications whenever changes or more advanced scripts are required. Review Source CW Clive W. Senior Systems Admin Construction Used the software for: 6-12 months ### "Automox Review" November 27, 2024 5.0 Pros Keeping all your computers up to date automatically Cons Sometimes it causes black screens on servers and fails to reboot them Review Source VR Verified Reviewer Network Admin Retail Used the software for: 6-12 months ### "Patch and Software Management in one" November 22, 2024 5.0 Good experience, easy to use, easy to deploy, can find what I need on their forums Pros The flexibility to write your own tasks and create custom policies Cons It could use better reporting, right now you generate a PDF which just shows the basics Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.