# Page 3 | Automox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Automox the right Patch Management solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148872/Automox/reviews

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Automox

4.7 (152)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 3 - Reviews of Automox

## Showing most helpful reviews

Showing 51-75 of 152 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EA

Evan A.  
Network Administrator  
Chemicals  
Used the software for: 1-2 years

### "Wonderful Patch Management Tool"

November 21, 2024

5.0

Overall a very good experience. A wonderful patch management tool.

Pros

Easily view all devices and if they need patched.

Cons

Trialed the remote access software. Not my favorite. Needs work.

Review Source

JA

Joel A.  
System Administrator  
Gambling & Casinos  
Used the software for: 1-2 years

### "Automox is a timesaver "

December 11, 2024

4.0

Using Automox for monthly patching, we found the first setup simple to implement, if we had concerns during the way we found comprehensive documentation from Automox themselves. Updating clients and servers with this tool is fast and reliable, I would recommend this software to every team looking to streamline their patching experience. Our organization experienced several key changes. We saw a significant reduction in the time and effort required to manage our clients and servers, our security posture also improved.

Pros

User interface is intuitive and easy to use, our team has had almost zero issues getting used to this program. We love the simple design which takes us to goal each month. The community is very helpful, with several ready made and audited scripts available. This saved us plenty of time.

Cons

Initially when we deploy scripts, we found some difficulty understanding where to find script logs. That got sorted eventually, but caused some initial confusion.

Review Source

FZ

Felipe Z.  
IT Security Specialist  
Security and Investigations  
Used the software for: Less than 6 months

### "Effective Patch Management in Action"

December 5, 2024

5.0

We recently started using Automox here at Tenchi, and it has been performing as expected. The support from the Automox team has been exceptional, truly the cherry on top. I highly recommend it.

Pros

It's easy to onboard devices on Automox. I can clearly see the health of my environment, and the Worklet feature is extremely helpful. Most importantly, it works as expected.

Cons

Sometimes, the dashboard runs slowly, but it recovers quickly.

Alternatives considered

[Heimdal Patch & Asset Management](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing Automox

It works as expected. Some simple features that works.

Switched from

[vRx](https://www.capterra.com/p/201047/vRx/)

miss expectations. We needed more important features.

Review Source

DM

Dwayne M.  
Senior IT Administrator  
Construction  
Used the software for: 2+ years

### "Automox Review"

December 16, 2024

4.0

Good, easy to setup and push out policies.

Pros

Easy of pushing update policies eg critial to different groups.

Cons

Some update failures hard to diagnose issues.

Review Source

KC

Kevin C.  
IT Intern  
Warehousing  
Used the software for: 1-2 years

### "Great RMM with a focus in automation"

December 4, 2024

5.0

Automox has been a blessing to our company. It has allowed us to automate many things that we used to do manually before. It has saved us a lot of time and headaches. However, its remote control isn't great, and it lacks desktop and mobile apps.

Pros

I like that Automox allows our company to automate updates, whether it's Windows updates, or third party app updates. It also allows us to install apps remotely. I also like its ease of use

Cons

The remote control included with Automox doesn't work too well. It lacks desktop and mobile apps.

Switched from

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Because NinjaRMM was not too user friendly.

Review Source

AT

Anthony T.  
Head of IT and Security  
Information Technology and Services  
Used the software for: 2+ years

### "Automox x Logically"

December 6, 2024

5.0

We use Automox to standardise patching on all our Windows and MacOS endpoints. Patch Management: Ensuring all endpoints are up-to-date with the latest security patches to mitigate risks of vulnerabilities and cyberattacks, this includes OS and 3rd party patching. Endpoint Security: Proactively addressing security threats and vulnerabilities before they can exploit the devices.

Pros

OS agnostic, we can apply the same patch policies to all our endpoints using Automox.

Cons

The current product is great, I'm not sure where the product is going to go next.

Review Source

AP

Akash P.  
Engineer - Network and Security  
Telecommunications  
Used the software for: 6-12 months

### "Efficient solution for Windows and 3rd party Patch management provided by a SaaS application."

March 11, 2025

4.0

Enabling patch management for most of the 3rd party applications and helping the customer to cater their compliances in their organization. Also we can get a hardware and software inventory as an additional feature.

Pros

By using Automox we can get an understanding about which patches need to prioritized after scanning the end devices.

Cons

Since the solution is a SaaS application, we are unable to implement this product on a isolated environment.

Review Source

TS

Tom S.  
Technical Consultant  
Security and Investigations  
Used the software for: 1-2 years

### "Automated Patching with Ease"

November 27, 2024

4.0

Automox is really easy to use and has a great GUI. Makes automating patching easy

Pros

Mac OS, Windows and Linux patching all in one tool.

Cons

No mobile management as of yet or maintenance windows but I think this is on the roadmap.

Review Source

PS

Priyanka S.  
IT Support Engineer  
Financial Services  
Used the software for: 1-2 years

### "Automox Recommended "

December 16, 2024

5.0

It was outstanding and we are regularly using this application to move the devices on correct group and check the updates for application with in details.

Pros

Device Management and Vulnerability management

Cons

Lack of sharing knowledge and guidance. Automation features not available

Review Source

TB

Tamer B.  
Product engineer  
Consumer Goods  
Used the software for: 2+ years

### "Automox review"

December 24, 2024

4.0

As an admin, I like Automox, but I prefer to have better reporting

Pros

The console is easy to use, the work let works as expected

Cons

The reporting is so bad, and the notification from Automox is only email; I would prefer it if there was integration with another system like Jira.

Review Source

DK

Dima K.  
IT Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "Easily update multiple OS types together"

November 24, 2024

4.0

This platform does give you easy updates on multiple platforms with options to run custom scripts etc. sometimes there are issues but not something that won't happen on other platforms

Pros

It can update Linux, Windows & mac all together and has a lot of useful and easy to use capabilities

Cons

Sometimes updates don't work that will on all machines and sometimes there are issues when scanning for updates.

Review Source

SG

Steve G.  
Network Admin  
Entertainment  
Used the software for: 1-2 years

### "Come for the updates stay for the worklets!"

November 21, 2024

5.0

Everything has been great. Product is easy to use and easy to learn the more complex features.

Pros

Ease of entry and continual use. Automox does what its suppose to when its suppose to.

Cons

Progress bar on updates would be very benefitial

Review Source

JS

Jake S.  
Service desk analyst  
Financial Services  
Used the software for: 2+ years

### "pretty good with a few issues"

November 25, 2024

4.0

overall good software with a few issues but these are fixed by a simple reinstall

Pros

Ease of use, patch accuracy, set up easy

Cons

Device do not always connect correctly/randomly disconnect

Review Source

JA

John A.  
Service Desk Analyst  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Automox is good "

November 25, 2024

5.0

It's good, been using it for some time now. No complaints. Easy to use

Pros

The ease of use, and clean HUD. It's easy to deploy endpoints and push out policy updates.

Cons

The end points sometimes lose connection to the main control

Review Source

AM

Ashok M.  
IT Security Analyst  
Retail  
Used the software for: 6-12 months

### "Automox Automated patching solution review"

November 26, 2024

4.0

Having a good experience with Automox and it make it easier to roll out the security patches/ updates.

Pros

Automated patching solution where you can setup set and forget polies on the Automox console to roll out first party (Windows, MacOS) patches, 3rd party patches.

Cons

Automox agent goes offline in devices sometimes.

Review Source

CK

Cameron K.  
Systems Administrator  
Program Development  
Used the software for: 6-12 months

### "Easy Patch and Policy Management"

December 13, 2024

4.0

Automox is doing an effective job of keeping both physical hardware assigned to employees and remote servers updated and compliant with our security practices so that we seldom have to remediate these issues manually.

Pros

Automox can be used to apply patches, custom policies, deploy code, etc. for Windows, MacOs, and Linux distributions with relative ease and has a library of premade scripts to get started quickly with. When done right, most policies are a set-and-forget experience, requiring only occasional logins to change or reapply to individual machines or entire groups.

Cons

There are a lot of premade scripts to get started with that should be sufficient for getting your team off the ground, however since it is largely script-based, this does also require a significant understanding of all the operating systems in your environment and how to get things done in their respective console or terminal applications whenever changes or more advanced scripts are required.

Review Source

TG

Tyler G.  
Support Engineer  
Insurance  
Used the software for: 1-2 years

### "Why to use Atomox"

November 21, 2024

5.0

It has been great to push updates and organizing our machines

Pros

How super convienant it is to have all machines in one place to easily monitor

Cons

There is nothing to dislike that I have thought of

Review Source

SM

Sachitha M.  
Engineer - System and Security  
Information Technology and Services  
Used the software for: Less than 6 months

### "All in Product : Endpoint Management and Patch Automaton "

February 28, 2025

5.0

All in one product for endpoint management and software patch automation.

Pros

Software patches can be installed without delaying and easy to manage complex patch management.

Cons

There no any free tier to small scales users.

Review Source

CW

Clive W.  
Senior Systems Admin  
Construction  
Used the software for: 6-12 months

### "Automox Review"

November 27, 2024

5.0

Pros

Keeping all your computers up to date automatically

Cons

Sometimes it causes black screens on servers and fails to reboot them

Review Source

RA

Reza A.  
Team Lead  
Information Technology and Services  
Used the software for: Less than 6 months

### "automox review"

December 5, 2024

5.0

Overall a good product to secure endpoints, zero day patching gives us the ultimate peace of mind

Pros

\- Zero day patching - Patching reports - Console

Cons

\- Policies are bit cluttered - Some apps are not covered by this

Switched from

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)

Automox is provide us with ability to patch which automate did not have

Review Source

VR

Verified Reviewer  
Network Admin  
Retail  
Used the software for: 6-12 months

### "Patch and Software Management in one"

November 22, 2024

5.0

Good experience, easy to use, easy to deploy, can find what I need on their forums

Pros

The flexibility to write your own tasks and create custom policies

Cons

It could use better reporting, right now you generate a PDF which just shows the basics

Review Source

AB

Avishka B.  
Associate Systems Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Why companies are moving towards automated tools like Automox"

March 11, 2025

5.0

Overall, it was easy to manage updates and patches for the devices in my organization using the tool. It supports different operating systems, so it is very useful when you are looking for a centralized patch management tool for your organization

Pros

I like its centralized device management capabilities. It is very smooth and effective patch management tool.

Cons

Pricing can be a bit complicated for new users. I think they should either lower their pricing or offer more trial opportunities

Review Source

MR

Mason R.  
IT Systems Engineer  
Computer Software  
Used the software for: 6-12 months

### "Automox review"

December 2, 2024

4.0

It has gone smoothly for us. The deployment of the agent's wasn't very hard and creation of the update policies was good as well. We even had someone from Automox help us setup our policies for the first time.

Pros

We have an environment that has Linux, MacOS and Windows all in one. Automox makes it easy to keep all of our machines updated. They all can be managed from one pane of glass.

Cons

It can be a bit confusing to tell what update policies will be applied and when.

Review Source

SE

Stephen E.  
Sys Admin  
Insurance  
Used the software for: 6-12 months

### "Best in class"

July 11, 2024

5.0

Has been a joy from day 1! From the staff to the community users it has been an amazing experience.

Pros

Easy to setup, deploy and use! Powerful worklets predefined and the ability to create your own is awesome! An amazing community and very helpful staff as well!

Cons

I do honestly have none! Are the some visual things I personally would change, sue, but this is the sane for every product!

Review Source

AV

Artem V.  
Ops enginner  
Computer Software  
Used the software for: 1-2 years

### "Patch management"

November 28, 2024

5.0

Pros

The ability to have policies for each group and the CVE reports.

Cons

If the agent disconnects, sometimes it requires a manual restart or re installation.

Review Source

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