# Page 6 | Automox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Automox the right Patch Management solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148872/Automox/reviews --- Automox 4.7 (152) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 6 - Reviews of Automox ## Showing most helpful reviews Showing 126-150 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NK Nathan K. Director of IT Telecommunications Used the software for: 6-12 months ### "Automox Review" March 26, 2021 5.0 Great product. Anticipate using it beyond its intended lifecycle. Made life a lot easier and a lot simpler. Pros Ease of use. Easy to setup and deploy. Cost is effective. worked great during the beginning of the Pandemic when on-prem update services had major drawbacks. Cons Integration with AV was tiring. Troubleshooting software deployment packages. Reason for choosing Automox US Based, Affordable pricing model, Friendly and easy sales process (Not a bunch of time wasting fluff and hoops to get pricing and a trial). Review Source SK Shawn K. Solutions Architect Hospital & Health Care Used the software for: 6-12 months ### "Amazing cloud based patching tool" April 30, 2020 4.0 Deployed to a mixed Mac/Win shop. Really good initial results. 3rd party app patching is superb.. Pros 100% cloud-based. Able to adapt quickly. Still growing integrations with other popular MDMs and management tools. 3rd party native app patching is a growing list. Cons Needs some more default options around reboots(coming soon) and reporting engine(coming soon). Reason for choosing Automox Best fit for what we needed with 100% cloud design. Review Source Response from Automox May 1, 2020 Thanks for the review Shawn, and it's been great working with you on the Automox community! - Nic GC Greg C. Jr. System Administrator E-Learning Used the software for: 1-2 years ### "We've been running Automox for a year and have had a great experience. " September 13, 2017 4.0 We were able to do away with our wsus server and need for a vpn connection. Pros We are a completely cloud based operation so the ability to manage our asset updates via the cloud is amazing. Cons Over the past year, we've had lots of issues with the site loading slowly as well as the reporting function needs some work. Review Source JT Jeff T. IT Manager Government Administration Used the software for: 1-2 years ### "Automox Rocks!" May 17, 2019 5.0 Pros Like everything...easy to use, deploy and budget friendly. GREAT customer service! Cons Nothing so far :) I've enjoyed using it and hove referred others who were looking for a solid patching solution. Review Source Response from Automox June 13, 2019 Thanks for the referrals, Jeff! We're always glad to hear your experience with our Support team is excellent. MS Mike S. IT Manager Financial Services Used the software for: 1-2 years ### "Awesome Product" May 17, 2019 5.0 I was in search of something cloud based to replace WSUS. Its worked really great so far Pros Cloud Based, browser based, the reporting function Cons I have not come across something I dont like so far Review Source Response from Automox June 13, 2019 Thank you, Mike! VR Verified Reviewer Network Systems Support Financial Services Used the software for: I used a free trial ### "Did not work correctly." December 4, 2018 2.0 Could not get this to work effectively even on just two windows servers, contacted support and got an initial response but nothing more. Looks nice and would be a good solution if it worked, it just seems unfinished and flaky. I suspect you need to enable a firewall rule for 3rd party updates to work ( suspect the same for Linux) . Pros Looks nice, works fine with Linux ( as long as firewall is set up) fairly simple setup. Cons Did not pick up that our 2008 test machine had not patched in 2 years. Did not show all the "Supported" 3rd party software. No Logs. Did not have any info on updates not applying. Policies did not seem to apply correctly. Still requires WSUS( or risk using online windows updates which kill bandwidth) No Linux Onsite Cache Review Source RM Rod M. Production/ IT manager Entertainment Used the software for: Less than 6 months ### "Great tool for IT professionals" April 2, 2021 5.0 In our company we have many groups of machines with different purposes, Automox enables us to keep up with app and security updates as well as sending scripts with the worklets for other purposees. The different types of policies and flexible scheduling allow us to keep up with the growing number of computers we need to manage, it's a life saver! Pros Easy to integrate, very flexible and clear device grouping and organization, policy types are very useful for automating patching and other things through the worklets, superior patching support for different OSs Cons Sometimes the individual device status can get stuck on 'rebooting' or 'refreshing' for a few days, adds a little confusion. But even when it does policies will still run which is a relief. Review Source DQ Darrell Q. Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Easy cloud management for updates and patches for OS and software" September 27, 2017 5.0 Gives us an overview of computer updates and problem computers Pros Easy to deploy with group policy and has an easy to read dashboard that makes it simple to spot problem computers. Supports multiple organizations without having to use different logins Cons Takes time to learn the new interface after major updates, does not have an obvious alert when you run out of endpoint licences Review Source ND Norman D. System Analyst Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Automox WSUS" May 23, 2019 5.0 Ease of use , reporting on the spot patch updates and management Pros This software really automates a function that can be very task oriented. Cons Automox not only automates Microsoft patches but other software and helps keep a very good track of my inventory Review Source Response from Automox June 13, 2019 Thank you, Norman. We are happy to hear your experience is going very well! MK Matthias K. Vice President Information Technology and Services Used the software for: Less than 6 months ### "Expensive, but cheaper than remediating a zero day" February 5, 2020 5.0 We were having issues with our existing patch management software, the jump to automox was easy and only took a few hours to deploy and setup policies. It is basically set it and forget it, just pay attention to your failures and remediate as needed (very few require more than a "retry") Pros It just works! Policy management is super easy Patching is hardly a thought anymore Additional scripting is a neat "lite rmm" Cons Lacks true multi-tenancy UI can get a little buggy with lots of groups Email alerts are not super detailed Review Source Response from Automox February 10, 2020 Glad to hear you're liking Automox. We do have plans to improve functionality for MSPs around multi-tenancy. You can check out our roadmap here: https://portal.productboard.com/automox/1-automox-product-portal/tabs/2-under-consideration CK COURTNEY K. IT Manager Government Relations Used the software for: 1-2 years ### "Tickets will go unanswered " January 11, 2021 3.0 The tool was great at first but when we tried to patch devices we kept having errors. The help desk takes weeks to respond and they can't seem to get issues resolved. There's too much back and forth and issues not getting fixed. Pros The dashboard is nice and allows a user to see what devices need to be patched. Cons The Help desk is hard to get in touch with. The help desk takes a long time to respond to issues. They need to manage a better help desk. Tickets go unresolved for weeks or months and devices can't be patched. Review Source MB Michael B. IT Manager Used the software for: Less than 6 months ### "Great cloud based Patch Management solution for local and remote user devices." March 6, 2018 5.0 Pros I run an IT department that has multiple US and International locations, patch and update management is always a chore across multiple OS platforms. AutoMox solves this issue for us and gives us great reporting for security, compliance and support needs. AutoMox has also helped us greatly with new MAC OS X deployments and software compatibility issues that require updates. Ease of use. Very easy to get up and running in minutes. I am very grateful for the stability and lack of bugs within the system. Cons Lack of SSO, SAML and MFA adoption. With this application having the ability to touch all systems from your company that are added, a better security model for account access is required. A login password only does not cut it these days. 3rd party software list needs growth. Review Source KS Ken S. Systems Analyst Consumer Goods Used the software for: Less than 6 months ### "Made my Job much easier" September 11, 2019 5.0 I was using an old Windows Update Server (WSUS) which in itself was a pain, but that only updates windows. Automox updates windows plus all of my other software that I have installed. Pros Easy to use, visibility of the end points status, my auditors loved it Cons Nothing really, it is as advertised. It made my job much easier Alternatives considered [Syxsense](https://www.capterra.com/p/141605/Patch-Manager/) Reason for choosing Automox Much easier to use Review Source Response from Automox November 12, 2019 Fantastic, Ken! It's great to hear that you're job is easier from using Automox. Thanks for the great review! BB Brent B. Director, Technology Non-Profit Organization Management Used the software for: 6-12 months ### "Solid Patch Management Application" May 20, 2019 5.0 Pros The software is simple to configure and use. It just works without intervention. Cons Inability to tell if a user is logged in to a target machine. Review Source Response from Automox June 13, 2019 Thanks for the feedback, Brent! We have flagged your idea for improvement internally. IP Isaac P. System Administrator Computer Software Used the software for: 6-12 months ### "Overall it's a great software patching software" May 17, 2019 4.0 Pros Easy to navigate and use. Also has the ability to provide easy to read reports to present to higher ups to show them that patching your software is important and Automox was worth the purchase. Cons It lacks logging capabilities right now. For example if someones machine fails to update, or reboots when it should not have, there's not really a good log view in Automox to identify the root cause of the issue. Review Source Response from Automox June 13, 2019 Isaac, well stated and thank you for your review! We love the idea of logging and root cause self service for our users. It's on our roadmap! MH Manuel H. Sr. Manager, Service Desk Information Technology and Services Used the software for: I used a free trial ### "Great tool for Patch Management" June 10, 2019 5.0 I have been looking for a tool to help with patch management and Automox by far is the easiest to implement. We have a small IT staff and having Automox in our toolbox boosts our productivity. Thank you Automox! Pros Easy setup, UI is a no brainer, lots of effective tools for patch management. Cons It did not cover the smaller apps like Foxit, Winzip, etc. Review Source Response from Automox June 13, 2019 Thank you for your feedback, Manuel! We're glad your onboarding experience was easy and the UI creates a simple path for you to patch your devices. Regarding the smaller apps, stay tuned! We have something coming this summer for 3rd party application support. JS J.R. S. Director of IT Non-Profit Organization Management Used the software for: 1-2 years ### "Nothing better than this software" May 17, 2019 5.0 Exceptional. Prior we used WSUS. It was terrible. But you get what you pay for. Pros We get alerts every Wednesday of patching that failed and we can easily take action. We love Automox Cons nothing. We love it. it has made our jobs so much easier Review Source Response from Automox June 13, 2019 Great to hear, J.R.! We're so glad you're loving Automox and are excited to have you as a customer while we continue to improve the product! DK David K. Manager, IT Non-Profit Organization Management Used the software for: Less than 6 months ### "Could be waaaaay better" June 8, 2019 4.0 Pros It's easy to setup. Relatively affordable to other options. The UI is great! But that might be it's downfall as well.. Cons I wish there was an ability to get more optional info on the Dashboard. The ability to do mass actions is very hidden and not straight forward. Also, I dislike that fact that I have to create a policy to make mass computers perform an action. There is no "select and execute" feature. Review Source Response from Automox June 20, 2019 Thank you for the feedback, David! MR Matthew R. Director of Information Systems Higher Education Used the software for: 6-12 months ### "Solved our patch management problem cost effectively." May 17, 2019 5.0 Pros It just works. The client is easy to deploy and it is easy and intuitive to configure the policies. You can be up and running in a very short period of time. Cons Not really a con, more of a request. Would like some better help/instruction/examples on custom policies. Review Source Response from Automox June 13, 2019 Thanks so much for the great review, Matthew! We're talking internally about that help for Custom Policies and are excited about the future! TR Tudor R. IT Helpdesk Administrator Financial Services Used the software for: Less than 6 months ### "Amazing Product" March 30, 2021 5.0 This software makes patching and deployment of software so easy. Before we were relying on GPOs and WSUS, which became difficult to manage with the sudden change to working remotely. With Automox, we can update remote workstations, deploy software, and scripts with no headaches. I'm also impressed at how fast it is. And it's saved us a lot of time. Pros Great UI, easy setup, very fast deployment Cons I do not have any complaints as of yet. Review Source FE Fardis E. System Administrator Industrial Automation Used the software for: Less than 6 months ### "Let Automox do your patching" June 19, 2019 5.0 I am happy with the professional service from Automox. Pros I do not worry anymore about the patching. Cons I believe for the user with more than 200 devices price need to change. Review Source Response from Automox June 21, 2019 Thank you for your feedback, Fardis! We're always very happy to hear that your patching needs are solved with our product. We appreciate your feedback on the pricing and will take that into account in the future to meet our customers budgetary needs. SM Scott M. Systems Analyst Fishery Used the software for: Less than 6 months ### "Safe bet for patch management" May 17, 2019 4.0 The ability to keep our endpoints security patches up to date saves us time and gives us peace of mind. Pros \-Straight forward UI -Easy deployment/enrollment -Easy scheduling -Lots of scripting potential Cons \-32 bit agent requiring 32 pit powershell scripting -Reporting capabilities could be more elaborate -No pending reboot notifications for user Review Source Response from Automox June 13, 2019 Excellent feedback, Scott! Thank you! yash S. sys admin Security and Investigations Used the software for: Less than 6 months ### "Awesome tool!!!" June 19, 2019 5.0 Pros Just one click and patching for updates is done. Cons so far so good and nothing to dislike about it. Review Source Response from Automox June 21, 2019 Thank you for your feedback, Yash! It's great to hear your experience is going very well! VR Verified Reviewer Lead Devops Engineer Information Technology and Services Used the software for: Less than 6 months ### "Great piece of software" May 29, 2019 5.0 Overall, the product has been really easy to use and the support team has been great as well. Pros Really easy to use, its a great alternative to Active Directory with a bunch of group policies for smaller organizations. Also useful on servers, to have a central view of updates and how critical they are. Cons Some of the documentation was a bit lacking, especially around custom policies to install specific software packages. Review Source Response from Automox June 13, 2019 Thank you for the feedback! We're happy to hear your experience with our product and support team have been great. We agree that documentation could be improved and are actively working on it! VR Verified Reviewer QA Manager Computer Software Used the software for: Less than 6 months ### "Fast and straightforward " May 18, 2019 5.0 Pros Very straightforward to setup and you can be up and running very quickly. Windows and Mac supported. Custom patching, so you can keep virtually any software up to date. Cons Custom patching is a little tricky but the examples given are pretty good. The format of the reports is a bit naff. Could really do with making clearer and a bit more attractive. Would be good to be able to select multiple teams the include in a single report too. Review Source Response from Automox June 13, 2019 Thanks for the input around reporting, we agree it could use some energy and we have it on our roadmap! Talk to a Capterra advisor for free and get results within 15 minutes.