# Page 5 | Automox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Automox the right Patch Management solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148872/Automox/reviews --- Automox 4.7 (152) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 5 - Reviews of Automox ## Showing most helpful reviews Showing 101-125 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EG Eric G. IT Manager Telecommunications Used the software for: 1-2 years ### "Out of sight, out of mind" September 25, 2023 5.0 We went from having servers and workstations that may or may not be current with updates, to not having to worry about it any longer. Pros Once Automox is set up, it is very easy to manage. All systems are kept current with little to no required actions by our IT staff. Adding new systems is as easy as installing a small client. Cons Automox is very powerful, so there are some features that seem complicated to set up. I feel that once those features were set up, the comfortability level would go up making them seem less daunting. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing Automox Cost, ease of use. Review Source JB Jason B. IT Manager Construction Used the software for: 6-12 months ### "Exactly What We Needed" March 17, 2022 5.0 It has been a good experience and their teams are very helpful and responsive. Pros It covers the most popular software packages on the market and allows us to address anything not picked up it our other products Cons Needs more APi to some of the other platforms we use but they are always willing to accept and add others to their list. Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing Automox It worked the best, and had the important APi, we needed for integration to existing SIEM. Review Source Manoj M. CEO Information Services Used the software for: 2+ years ### "Simple software that continues to get better" September 23, 2018 5.0 The software is simple and rollout is seamless, the console ensures we know whats going on for updates on our inhouse and cloud servers, this relieves a lot of manual work which we used to do on the boxs to keep them upto speed with windows updates. Pros Constant upgrades, good service and clear communication. Cons Lack of formal inventory planning, they are getting there but I dont think its a priority yet, however at the print point automox is a great value. Review Source Zachary E. Senior Technology Support Admin Marketing and Advertising Used the software for: 2+ years ### "Great Patch Management Unrivaled Reliability" March 24, 2021 5.0 Great. We haven't found another solution that enforces patch policies as reliably as Automox, let alone making manual approvals of patches as easy as it is. Pros Powerful patch management and proven reliability. Excellent reporting and policy enforcement. Cons Software deployment can be slightly more complicated than some other solutions as it does require some scripting to complete the process. However, it is worth noting that scripting process isn't terribly difficult and is well documented. Alternatives considered [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/)[Workspace ONE](https://www.capterra.com/p/206931/VMware/)[System Center](https://www.capterra.com/p/70929/System-Center/) Review Source DT David T. IT Manager Professional Training & Coaching Used the software for: 2+ years ### "Cloud based patch management ideal for multi-site and remote users" May 20, 2019 5.0 I have seen a big improvement in patching remote systems and laptops over the last two years. The cost involved with Automox is offset by the time that would have been wasted on WSUS and the non-profit discount is a great help. Pros The software is simple to deploy and requires little attention once installed, but ensures excellent endpoint visibility. If you consider patching to have the same importance as endpoint security, you need a tool like this to see the patch status of your endpoints and servers. Cons You need to remember to delete retired endpoints from the console. Review Source Response from Automox June 13, 2019 Well stated, David! Thanks for your input and we agree the retired endpoints reminder is a great idea. We will add that to some other discussions around our roadmap. DR Danny R. IT Specialist Education Management Used the software for: 6-12 months ### "Awesome product" July 26, 2019 5.0 Automox is the first patch management software I've used that I can trust to get the job done without babysitting. That said I did take 4 months of babysitting to prove to myself that I can finally relax, a little, and not worry about the job getting done. Pros Fast, Reliable, easy to configure and very easy to use. Cons The only issue I've seen so far, not really a problem just an annoyance, is when you sort by "Group Membership" it sorts the pages separately instead of truly sorting by the column. Like I said, just annoying. Reason for choosing Automox After completing a 25 machine trial for 30 days I was convinced this is the product for us. Switched from [GFI LanGuard](https://www.capterra.com/p/88911/GFI-LanGuard/) Reliability!!! Review Source Response from Automox November 12, 2019 Hi Danny! Thank you for your awesome feedback. We hear on you on your frustrations with around group membership sorting have it on our roadmap to solve! Glad to hear you like our product and it's very easy to use! AR Abhilash R. Director of IT Non-Profit Organization Management Used the software for: 6-12 months ### "Perfect for mixed environments" March 18, 2020 5.0 I wish I had signed up for Automox earlier. It has reduced my department's overhead regarding maintaining updates quite a bit. Pros Where to start -- > Easy deployment > Can be used as a basic inventory management system > Integrates with Crowdstrike Falcon > Windows computers no longer need to be in the network to receive updates from the server > Can be used to replace Jamf for Macs since this handles Mac updates as well > Other than OS updates, Automox updates many apps like Adobe, Zoom, Webex as well > Excellent admin interface and dashboard Cons Not necessarily a con, but I would like a note/remark option under each computer so that I can add notes or encryption keys Switched from [ITarian](https://www.capterra.com/p/185768/ITarain/) Did not provide consistent updating experience. Mac updates very too complicated Review Source George T. Lead Tech - Operations Engineer Used the software for: 1-2 years ### "Great product. Easy to use and deploy. Phenomenal Customer Service." January 25, 2018 5.0 Automated patch management for my end-users. Peace of mind for my team and I knowing that we do not need to manual patch systems. Pros Organization deployment is quick and painless. Current UI is lightyears ahead of the previous version which makes navigation easy and logical. Cons Small UI quirks here and there. Scheduling is not as exact as I would like. All of which is on their road map. Review Source John K. Director of Information Technology Education Management Used the software for: 1-2 years ### "Great patching solution" May 17, 2019 5.0 Automox has been great in terms of support, billing, new features, etc. Pros It is web-based and easy to use. Login, review or kick-off a patching cycle and that's that! Cons Hmmm, that is a tough one. I think all patching software has problems getting all of the patching done so there still is some manual intervention, but a small percentage. Review Source Response from Automox June 13, 2019 Thanks for the great review, John! BO Brendan O. Information Security Insurance Used the software for: Less than 6 months ### "Trifecta - Mac, Windows, Linux management" May 20, 2019 4.0 Even though it is new, I am impressed. Any new start up would be crazy not to give this tool a look. Any IT shop that is cross-platform should give them a try too. Pros The requirements of my management tool were hard to fill: support the 3 major OS client flavors, be run as an SaaS offering, and it must not depend on Active Directory. I was surprised to find all 3 requirements were near impossible to find, heck even 1 of the 3 was a challenge, 2 seemed impossible. Then I stumbled on Automox - all 3 boxes checked. The test drive was simple - and powerful. The tool is fast too! Once a client is installed it is mere moments until a complete hardware/software inventory is reported in the console, and policies are ready to be deployed. Need software to go out to a Macbook, Windows laptop, and Linux rig? It can do all three. Cons The solution is new - and still working on features. It isn't buggy as you might expect, but it lacks great reporting, and a few features I would love to see. However they do respond to requests, and they do share their roadmap with customers. So I know some of the drawbacks are already on the way to improvement. Review Source Response from Automox June 13, 2019 Thank you for the feedback, Brendan! We're excited for the future of reporting among other areas we're focusing our efforts this year. DG Daniel G. Systems Administrator Museums and Institutions Used the software for: 2+ years ### "Simple and Stable Patching Solution" August 14, 2019 5.0 Great, zero complaints. Support has been excelent, the one time I needed to contact them (which was due to my lack on knowledge rather than an actual issue.) Pros Easy UI to Learn, Easy to setup Patching Policies, Easy Install Process, Fast and Knowledgeable Support, Fast UI Load Times. Cons Possibly too simple for companies that want more hands-on control with patching. Reason for choosing Automox Pricing and Simplicity Review Source Response from Automox November 12, 2019 Thank you for the great feedback, Daniel! We're happy to hear you're having a great experience and see the value of the hands-off approach. As for more hands-on control, we have some features on our roadmap to address this! VR Verified Reviewer Senior IT System Administrator Information Technology and Services Used the software for: 1-2 years ### "Automox - SaaS Patch Management for IT teams" May 17, 2019 5.0 Due the fact that we have globally multiple locations and are workforce is also remote, Automox solve many issues which we had before to keep our computers up to date and patch against the latest security threats. We had tried few products and none of them was so simple to use, deploy and get to business ion very short period of time for our IT team. Pros Simplicity of deployment, not requirement of long training to get use to it, cross support for Windows/Max and Linux. Ability to patch system that are remote and not physically in the office. Cons In beginning there were not many features and no SSO support -- this has been quickly added into the product in very short period of time. Review Source Response from Automox June 13, 2019 Thanks for noticing our new features, we appreciate it! We have more coming, stay tuned! GD Gregory D. Managing Director Non-Profit Organization Management Used the software for: 1-2 years ### "Life Saver" May 14, 2021 5.0 We deployed Automox to help patching and maintaining of almost 100 computers and 15 servers onsite and cloud based. Most of the staff has been in a hybrid work scenario office/remote so the old methods of updates were time consuming. Automox was also easy to implement in our BYOD environment. Saved a huge amount of time. We tried other solutions or modules in our RMM but they required constant work. We spend much less time administering Automox. Pros Appreciated the ease of use and the quick start up time and quick responses from the support team. Use on both Macs and PCs was much easier than other systems. Cons Don't have a con so far. I haven't had a bad experience yet. Reason for choosing Automox Ease of implementation and use. Works equally well on the Mac and PC. Review Source JP John P. AVP, Information Systems Insurance Used the software for: Less than 6 months ### "Streamlining and simplifying our patching strategy in a "Do More with Less" world." September 18, 2019 5.0 Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees. Pros This product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like many other solutions on the market. The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning. Cons UI continues to need some improvement; however, they do publish updates regularly. Alternatives considered [Ivanti Neurons for Patch Management](https://www.capterra.com/p/193235/Patch-Management/) Reason for choosing Automox We were also using Ivanti at the time to some degree, but the product is a bit of a train wreck as it is similar to a teenager's room. It gets out of control and is difficult to manage. It is also very resource heavy. I only have so many personnel resources I can use, so we needed a solution that was easy to implement and use. Switched from [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/) We still use PDQ for system configuration management which it absolutely shines at, but it is lacking on patch management and execution. We are still avid PDQ users in that CM space. Review Source Response from Automox November 12, 2019 Thanks for the great review, John! Time to patch is a critical metric we believe more organizations need to understand and act on to ensure they're reducing security gaps. We agree that the UI needs some attention, and we've been actively working on some pretty cool updates. Stay tuned! Josh W. IT Help Desk Analyst Apparel & Fashion Used the software for: 1-2 years ### "Perfect patching solution for our mixed environment" May 20, 2019 5.0 Without Automox I would have no way of knowing for sure that our devices are patched. We do not have a Mac management tool or local Active Directory. Automox has been the perfect solution for our needs. Pros The ease of use. I love the ability to see everything at a glance in the portal, and it is so easy to apply policies and settings. Cons I would prefer to have the ability to search on additional properties of the connected devices. Currently the search is limited to built-in filters. Review Source VR Verified Reviewer Sysadmin Information Technology and Services Used the software for: 6-12 months ### "Rocks" June 21, 2019 5.0 Windows has been horrible this year with their patches, automox has been wonderful. Pros Ease of set up, dashboard is simple and shows what I want to see. Cons Problems with Windows updates, there is more manual restarts than I care for. Review Source Response from Automox November 12, 2019 We are happy to hear you had an easy setup and can get the information you need efficiently! Yes, Windows updates can be challenging but know that we are working diligently to optimize how our system manages those updates. MS Mark S. IT Analyst Government Administration Used the software for: 1-2 years ### "Automox - Easy to implement and maintain." March 24, 2021 5.0 The ease of use is what brought us to Automox. They haven't disappointed. Pros Very easy to implement and maintain. Automox is customizable with Grouping of devices and different types of policies. The types of policies include the standard types of patches, plus things like required software , and more detailed scripting via Worklets to do just about anything. Cons Not really any dislikes. They continually rollout features and improvements. These can tracked by viewing the product roadmap. Review Source GD Gary D. Junior Security Analyst Information Technology and Services Used the software for: Less than 6 months ### "Timely patching, and save time!" May 20, 2019 5.0 Pros It reduces the amount of manual work I have to do on users machines to ensure they are patched and up to date. I can easily identify when critical patches come in and inform users what's happening, creating that great user experience. Cons The notifications have been slightly problematic for us as users do not know what is updating (on the basic patching licence). Office has sometimes just shut down in the middle of a user doing work. This could be addressed in the full version by creating custom policies for certain high-touch products/software packages. Reboot notifications could do with being more obvious to the user, who is highly likely to simply click it and not pay attention, though this is not direct failing on Automox's part. A small change in wording may help change the impact ("Install now" vs "Install and reboot") Review Source Response from Automox June 13, 2019 Great feedback, Gary! Thank you! We're happy we could save you time and keep your machines patched and up to date. As for your thoughts on the notifications, we agree and appreciate your input here. We have notifications on our roadmap and look forward to hearing more from users like yourself down the road. BB Bill B. IT Director Retail Used the software for: 6-12 months ### "Automox is automatic" June 28, 2023 5.0 Pros The deployment and ease of use. The reporting features are excellent Cons Nothing, it is so easy to use and deploy. It has taken a lot of leg work out of the mix. Review Source NG Neil G. IT Manager Financial Services Used the software for: 1-2 years ### "Great product for Patch Management" October 4, 2023 5.0 Pros Patching of Windows and third party application is very easy with Automox. The notification, installation process is quite seamless. Cons The remote control feature still needs improvement. Review Source DW David W. IT Manager Utilities Used the software for: 1-2 years ### "Good product for patch management" June 1, 2021 5.0 We were looking for a software patching solution and this fit the bill perfectly. Pros Easy setup and it makes the patching process easy. Cons Nothing really was bad at all. It was fairly basic I guess if thats a con. Review Source VR Verified Reviewer Director of IT and DevOps Education Management Used the software for: 1-2 years ### "Best in market OS agnostic cloud native patch/vulnerability remediation solution. " March 7, 2018 5.0 Fully solved our need for patching/vulnerability management. Full stop. Pros Automox's laser focus on patching/vulnerability remediation makes beats multifunction competitors who try to do too much and fail in multiple areas. If you're looking for patching stop and try Automox now. Cons Reporting has made huge improvements in the last year but still has room for improvement. They're also adding 3rd party software but currently don't have wide coverage. Review Source DY Dennis Y. CTO Financial Services Used the software for: 1-2 years ### "Get solution for patch management" May 9, 2023 5.0 Pros Easy of use, cost. It is easy to setup and work with. Cons I have nothing negative to say. It has been a great product for us. Review Source TB Tina B. Chief Operating Officer Banking Used the software for: 6-12 months ### "Program updating made easy!" May 22, 2019 5.0 The interaction is the Automox customer service is great; any question I have had has been answered quickly and concisely. Pros The Automox program has made my life so much easier. The installation and set up process is extremely easy; once you add your servers and workstations, set up groups and assign the IP addresses to the group, you are finished. The reporting is easy and clear and the notification process is as easy as checking a box and reading the email! Cons I have not found any cons. My experience with Automox has been wonderful. Review Source Response from Automox June 13, 2019 Thank you so much for the great review, Tina! AS Adam S. Technology Director Information Technology and Services Used the software for: 6-12 months ### "Good product, but a few features lacking for the price" May 2, 2023 4.0 Very good. The monthly and quarterly update webinars are very good, plus the product is simple to learn and use. Support team are very helpful as well. Pros Ease of deployment, management console, visibility. Cons lacking a few features for the price in comparison to one or two other comparable products Reason for choosing Automox Speed of deployment Review Source Talk to a Capterra advisor for free and get results within 15 minutes.