# channelIT Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is channelIT the right Channel Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148892/channelIT/reviews

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channelIT

4.8 (10)

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Last updated December 12th, 2025

# Reviews of channelIT

Ease of use

5.0

Customer Service

4.6

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

GA

Guenter A.  
Channel Operations sr.  
  
Used the software for:

### "Easy to use ultra flexible Channel Tools Suite with Excellent Service"

March 7, 2016

5.0

I'm working with Channel Mechanics now for the past 4 years and still I have not seen any suite of tools that can deliver what their ChannelIT tool is able to. We use ChannelIT to drive our EMEA wide Demo Purchase Program as well as specific targeted Promotions. The easy to use interface and capabilities of the tool saves us tremendous time in the go-to-market process for promotions (a promotion can be pushed out to the market in 1-2 days based on complexity...even faster). The functionality to drive our demo program is fully automated, the system ensures eligibilities and enforces entitlements based on Partner differentiation. This reduces our administrational burden to a max. The ROI is outstanding, once a Program is set up is runs almost without human intervention. The reporting capabilities and Dashboards available are easy to use and give full visibility to all programs driven through this platform. The Channel Mechanics Service and especially the Project Management is outstanding and exemplary. I wish Channel Mechanics all the best for the future and ongoing success with this great platform!

Review Source

BP

Bill P.  
CIO  
  
Used the software for:

### "True Experts in Channel Operations and Processes"

March 2, 2016

5.0

Channel Mechanics has given us insight to best practices for managing deal registration, so that we could design and run the best program possible. In addition to a great application that runs seamlessly with our Salesforce.com environment, Channel Mechanics was our "go-to" source on how to stand up a thriving channel from scratch. Highly Recommend!

Review Source

Response from Channel Mechanics

March 11, 2016

Hi Bill, Many thanks for taking a few moments to review channelIT from Channel Mechanics. We're delighted to read your feedback and to have assisted you with best practices in managing deal registration and we look forward to continuing our working relationship with you. Kind regards, Brenda O'Sullivan Marketing Executive Channel Mechancis

DT

Dolly T.  
Product Marketing Manager  
  
Used the software for:

### "Demo - Portal Review."

March 9, 2016

4.0

Excellent tool to manage and monitor partner demo purchase. Looking for an option were distributor can log an demo VEV on behalf of the partner or create a login credential on behalf of the partner. ME most organisations are small and they have limited resources in sales and admin. Hence they request distributor to facilitate such request.

Review Source

Response from Channel Mechanics

March 11, 2016

Hi Dolly, Many thanks for taking the time to review our platform, channelIT. We're delighted to see that you are getting such benefit from our software. Your feedback is very much appreciated and I'm delighted to be able to tell you that the capability to allow a distributor to raise VEVs both for themselves and on behalf of a partner is due to be included in our next release in April. This update is a direct result of listening to feedback from distributors such as yourselves, so please be sure to pass on your feedback to help us continually improve. Kind regards, Brenda O'Sullivan Marketing Executive, Channel Mechanics

SH

Susan H.  
Owner/President  
  
Used the software for:

### "An excellent tool for all channel management professionals!"

March 7, 2016

5.0

The Channel Mechanics team knows channels and channel management inside and out. This rich experience has been captured in a platform that removes the vast majority of operational hurdles faced by all of us who take offers to market through multiple channels. channelIT is a breath of fresh air for vendors, resellers and distributors, driving both effectiveness and efficiency for all of us.

Review Source

Response from Channel Mechanics

March 16, 2016

Hi Susan, Many thanks for taking the time to review our software, channelIT. We're delighted to hear your feedback and look forward to continuing to work with you in the future. Kind regards, Brenda

KF

Karl F.  
CEO  
  
Used the software for:

### "Sophisticated platform manages promotions into the channel."

March 4, 2016

5.0

Having partnered with Channel Mechanics for many years we have seen at close quarters the capabilities of their cloud based channel enablement platform channelIT. The platform quickly and easily removes the operational inhibitors that typically exist when trying to take an offer to channel partners. Sales and channel team using the platform are opening up a whole new way to release and manage their promotions and are no longer spending the majority of their time on operational issue but instead are focused on growing their business.

Review Source

TF

Tanja F.  
Sr Manager, Global Partner Programs  
  
Used the software for:

### "Breaking Down Barriers of Launching Multi-Vendor Solutions Program"

April 28, 2016

5.0

I reviewed the channelIT platform to address the requirement for bringing multi-vendor solutions through the channel. I feel based on the review that the solutionIT module deals with the fulfillment complexities and discounting challenges associated with deploying multi-vendor solution bundles. The platform also provides real time analytics on program performance so that ROI is measurable and programs can be adjusted to ensure best results.

Review Source

MW

Michael W.  
MD  
  
Used the software for:

### "ChannelIT - Channel Enablement Platform from Channel Mechanics"

March 21, 2016

5.0

Channel Mechanics cloud based channel enablement platform channelIT provides an innovative way to enable sales and marketing teams to easily execute their ideas. It has an easy-to-use interface that makes it simple to bring channel promotions to market without the need for a major IT project. ChannelIT enables sales, marketing and channel teams to focus on growing market share by quickly getting their promotional ideas to market.

Review Source

JM

Juan-Antonio M.  
Zebra Brand Manager for EMEA  
  
Used the software for:

### "This software is very easy to use, and to manage, yet very useful too."

March 7, 2016

4.0

It's all pros... except a little detail, which is that apparently the same user can not have more than one session opened simultaneosuly. This once prevented me to log in on my PC. It took me a while until I found out that I also had a session opened on my smartphone (you know, Android does not kill apps when minimised). Except that, I like this sofware.

Review Source

EC

Edel C.  
  
  
Used the software for:

### "Must-have software for today's Channel Organizations"

March 15, 2016

5.0

Channel Mechanics' cloud based channel enablement platform channelIT is a game-changer in the area of SaaS Sales Enablement. Its unique ability to enable faster time to market, partner differentiation, market segmentation and real-time reporting really does allow sales teams execute their ideas with the desired market impact.

Review Source

PJ

Pam J.  
Director  
  
Used the software for:

### "An innovative solution to a complex channel marketing challenge"

March 4, 2016

5.0

Having partnered with Channel Mechanics for a number of years I feel well placed to highly recommend the channelIT platform. It is making a real difference for Vendors in terms of getting their offer to the channel faster than ever before with the required level of targeting to ensure the best possible ROI for any given offer

Review Source

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