# Water/Utility Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Water/Utility Management Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more.

Source: https://www.capterra.com/p/148897/Utility-Billing

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# 

 Water/Utility Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Water/Utility Management

## What is Water/Utility Management?

Utility billing software and Accounting Software for rural water companies and city / town utility divisions.

## What is Water/Utility Management used for?

[Utility Billing](https://www.capterra.com/utility-billing-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Per User, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Water/Utility Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.Sequoyahsoftware.com&name=Water/Utility Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Water/Utility Management

4.6 (5)

VS.

[4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/)

Starting Price

$1000

Per User, One Time

Starting Price

$100

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (5)

Ease Of Use

4.6 (54)

Value For Money

4.8 (5)

Value For Money

4.5 (45)

Customer Service

4.6 (5)

Customer Service

4.8 (51)

## Water/Utility Management alternatives

Highest Rated

[4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/)

Starting price

$2850.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/)

Starting price

$1295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10029240/RealPage-Utility-Management/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)

[4.3 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)

[View all alternatives](https://www.capterra.com/p/148897/Utility-Billing/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Billing & Invoicing

Create, manage, and send invoices or bills to customers

For Electricity

Utility billing for electricity

For Natural Gas

Utility billing for natural gas

For Trash

Utility billing for trash/garbage

Water/Utility Management 12 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Create, manage, and send invoices or bills to customers

Utility billing for electricity

Utility billing for natural gas

Utility billing for trash/garbage

Utility billing for water

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Accept and process online payment transactions

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.4 (5)

4.4

Based on 5 reviews

## Pricing

Value for money

4.8 (5)

Free Trial

Basic

$1,000

Per User,One Time

Value for money

4.8 (5)

4.8

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5)

4.6

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MP

Michelle P.

Administrative Assistant

Utilities

### "Utility Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 6, 2021

I choose to stay with UMS and not revert back to CBSW because of the capabilities with the new software and the fact they are better than the old software.

Pros

Remote available access, service orders produced you can see on the account, more reports available, and when paying by credit card it is immediate.

Cons

When doing a final bill our utility always had the capability of counting the consumption and when the bill was under $5.00 and or a credit of under $5.00 we could bill 0.00, now we must do an adjustment after the final bill is processed. Another struggle has been figuring out the meter inventory which has been brought over from the old software to this one and simplifying it. We have just began working on this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

April L.

City Clerk

Government Administration

### "Utility Billing Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2018

The City uses this system for our water bill. So glad we don't have to do it all by hand.

Pros

So much easier typing in numbers than doing everything by hand! And I thank our customer service rep and his crew for stopping by at the right time and introducing this system to the City. And most of all I would like to say how much a great help they were when I have a problem, or just a question.! Employee of the year for sure!! Wonderful person and makes it so easy when she explains something!

Cons

I haven't found anything I don't like! Wonderful Program!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BP

Bree P.

City Collector

Government Relations

### "Great with customer service!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 17, 2018

Pros

Everything is linked together and if there isn't a report that you need, it can be custom made.

Cons

You are unable to just thumb through all of your meters without putting specific criteria in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Ruperto A.

General Manager

### "Very proud that we were one of Sequoyah Software's first users and it has been amazing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2018

Sequoyah has made life easier, from reports to keeping track of inventory and our water district financial health.

Pros

With Accounts payable, Payroll, Inventory, Accounts receivable and more in one program it makes it easy to generate reports for me as a Manager to see the financial and operational standing of my water system. Sequoyah Software makes it easy for me to track my parts inventory so I know what I have in my shop and can keep track of it for any repairs that maybe needed. Sequoyah give us the abilty to pay our employees through payroll is easy to set up and use. Sequoyah makes it easy to give our board member all the reports they need to make informed decision on district matters.

Cons

Some of the more detailed reports have a little bit of a leaning curve but I've always been able to get help figuring them out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 20, 2018

Thanks for your Review !!!!

JH

Julie H.

Consultant

### "I have used the software for 1 1/2 years at a rural water district and just love it."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 22, 2018

Pros

The ease of use for this software is amazing. It's very user friendly for the billing and accounting process. I've used other utility billing/accounting software and this is so affordable.

Cons

I would like to see a quick link by name to the G/L chart of accounts when you are making a G/L entry, if possible. Instead I have to scroll through the entire chart of accounts to find my account.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)