Who Uses This Software?

Rural water companies and towns and cities. We also work with Homeowers associations.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SSCI
  • www.Sequoyahsoftware.com
  • Founded 1995
  • United States

About Utility Billing

Utility billing software and Accounting Software for rural water companies and city / town utility divisions.


Utility Billing Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

Utility Billing Reviews Recently Reviewed!


Very proud that we were one of Sequoyah Software's first users and it has been amazing!

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With Accounts payable, Payroll, Inventory, Accounts receivable and more in one program it makes it easy to generate reports for me as a Manager to see the financial and operational standing of my water system. Sequoyah Software makes it easy for me to track my parts inventory so I know what I have in my shop and can keep track of it for any repairs that maybe needed. Sequoyah give us the abilty to pay our employees through payroll is easy to set up and use. Sequoyah makes it easy to give our board member all the reports they need to make informed decision on district matters.

Cons: Some of the more detailed reports have a little bit of a leaning curve but I've always been able to get help figuring them out.

Overall: Sequoyah has made life easier, from reports to keeping track of inventory and our water district financial health.

Vendor Response

by SSCI on June 20, 2018

Thanks for your Review !!!!

Utility Billing Review

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So much easier typing in numbers than doing everything by hand! And I thank our customer service rep and his crew for stopping by at the right time and introducing this system to the City. And most of all I would like to say how much a great help they were when I have a problem, or just a question.! Employee of the year for sure!! Wonderful person and makes it so easy when she explains something!

Cons: I haven't found anything I don't like! Wonderful Program!

Overall: The City uses this system for our water bill. So glad we don't have to do it all by hand.

I have used the software for 1 1/2 years at a rural water district and just love it.

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use for this software is amazing. It's very user friendly for the billing and accounting process. I've used other utility billing/accounting software and this is so affordable.

Cons: I would like to see a quick link by name to the G/L chart of accounts when you are making a G/L entry, if possible. Instead I have to scroll through the entire chart of accounts to find my account.

Great with customer service!

Sep 17, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Everything is linked together and if there isn't a report that you need, it can be custom made.

Cons: You are unable to just thumb through all of your meters without putting specific criteria in.