Algolia

Algolia Search


5 / 5
26 reviews

Who Uses This Software?

More than 6,000 companies like Under Armour, Twitch, Periscope, Medium and Stripe rely on Algolia to manage 50 billion search queries a month.


Average Ratings

26 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Pricing Details
    Starter plan
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Algolia
  • www.algolia.com
  • Founded 2012
  • United States

About Algolia Search

Algolia is the leading Search & Discovery API for websites and mobile apps. We help the most innovative companies across e-commerce, media and SaaS industries create powerful, relevant and scalable discovery experiences for their users. Unlike other solutions, our hosted platform reduces the complexities of building and scaling a fast, relevant digital experience and helps teams accelerate development time. More than 6,000 companies rely on Algolia to manage 50 billion search queries a month.


Algolia Search Features

  • A/B Testing
  • Abandoned Cart Saver
  • Account Based Marketing
  • Behavioral Targeting
  • Campaign Segmentation
  • Content Analytics
  • Contextual Targeting
  • Customer Profiles
  • Experience Management
  • Recommendation Engine
  • Website Personalization

Algolia Search Reviews Recently Reviewed!


We love Algolia

Jan 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super fast search

Great, responsive, engineer level support

Easy integration and lots of premade plugins

Cons: You can't drag and drop manipulate search results from their dashboard like you can with Swiftype (but you can develop around that if it's an important feature)

Overall: We implemented Algolia for hosted search so that users can have a better search experience than the native ones provided by Shopify, WordPress, and Zendesk, and also so they can search across all three at once. We also looked at Swiftype, but we really loved how instant the Algolia search loaded.

Implementation was easy and we always receive great help when we contact Algolia about questions or problems. Some of the integrations we used were in beta and the devs on each worked with us closely and quickly to get us up and really supported us well.

Algolia has been fantastic for our business and we would not hesitate to recommend it to anyone looking for the best search out there. You can't beat the speed, and the ease of integration and support you receive have made it one of my favorite services that we use.

Recommendations to other buyers: We would choose it again without hesitation.

More than just search

Jan 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: We've been using Algolia to power search on our local directory in Canada. As we continued to add functionality to different parts of the application a phrase kept popping up "Why not just use algolia for that?". Basically once you start syncing your db with algolia you end up with lots of situations where it's easier (and faster) to just fetch data from Algolia than it is to make a call to the database. Especially when you have client side features.

We're now on their best package, all and all we're really happy with Algolia, and I would recommend them to anyone.

Capterra loader

Powerful tool for managing your search engine and optimizing results

Jan 22, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The flexibility it allows for managing the types of results users get for different types of products.

They allow for many different attributes to control the different products will be displayed on your site.

I would also commend their support team that really helped us optimize the way we've been doing things with a lot of great advice and consultation sessions

Cons: Different variables for optimizing search results can be somewhat confusing, but their great customer support and documentation does a great job helping out when needed

Lightening quick on-site search

May 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The speed of the search is outstanding. We have implemented it to allow customers to live search our product catalog of over 10000 items and it handles this impeccably. It also plays well with different frameworks, and the documentation is clear.

Cons: If you were a non-technical user, then the software would be difficult to understand.

Overall: Algolia search has increased our conversion rates, and provides a much better user experience than any of the other instant search providers we tried. I wouldn't want to move away from algolia as the functionality and potential it offers is so great.

Search made easy

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Great documentation and absolutely incredible customer support. Their developers answer technical questions, and provide you with custom code to fit your implementation.

Cons: The free plan includes a lot of operations per month, but as soon as you go over the limits, the pricing becomes quite aggressive. I'd rather pay per use, for the exact number of operations performed.

Fast Search Accurate Results

May 09, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's FAST. Results come into our Magento store speedily and accurately. Customers love searching for products rather than browsing and Algolia definitely makes that easier for them. They live up to that promise.

Cons: The layered navigation that we use doesn't seem to work with it meaning that when a customer searches they can't easily filter through the items they found in search to find the perfect match. Also, it doesn't seem to use machine language learning meaning that it is just clever indexing.

Overall: Overall I like the boost it's given to our customer experience though I really need to find a solution for the filtration so that customers don't leave once finishing their search.

Algolia has become an essential part of our website

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most: the React library and the amazing effort the team has put out to make is flawless! More generally, the response time is great and the docs are really helpful

Cons: Importing data in the interface doesn't work on my side, I would also need more tools to migrate/update data based on queries

Give Your Customers Amazing Experiences with Algolia

Apr 18, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It helps our customers find exactly what they are looking for. It provides a platform on which we can easily achieve our customer-focus objective. It creates a unique bond between us and our clients

Cons: I love all the features on offer on Algolia. I have no complaints

Overall: Algolia Search gives our customers unique experiences. They can easily find whatever they need. With Algolia Search, they trust us more

Delightful user experience both as an end user but also developer.

Mar 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Algolia provides an amazing search platform on the cloud. In literally a few steps and minutes you are able to have a good enough search (excluding time to populate it). I had no experience with other search engines like Elasticsearch before hand and I still found it greatly easy.

The settings can be defined on the dashboard or via the API which can be both a good and a bad as it can cause miss-configuration.

Lastly it is really fast, honestly I worked in commerce shops that build their own search and had to maintain it etc for less than 200k products, now I see that this was well, for no reason.

Cons: As a developer the main problem is the documentation. It lacks, it seems incomplete and although they try to show more languages it would be better to focus on coverage than language adaption.

Overall: Easy to setup, cost effective search on the cloud.

Best quick and go solution

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Algolia is really a blazing fast search solution shorting the time to market. I realy recomande it for user search experience. Now there is one realy missing feature: ability to search by field at search time. Example I have an index with {name, type, location}, search fields are name and location. but for some reason I want to search only in location that match: "t?t?"

This is really a topic for advanced search.

Capterra loader

The best search tool on the market

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The fact that it gives our clients the most accurate results in a matter of milliseconds. Algolia continues to improve on a weekly basis and makes our website even better with every update.

Overall: Allowing my users and customers to see the best results regarding their search. All of this as quick as it possibly can be.

Nothing - Can´t complain . I guess the fact that I can´t fully use it but I´m ok with it since my developing team has no real issue with it.

Huge Time Saver for App Development

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is extremely easy to use and adopt into your application. The UI UX is also amazing.

Cons: It is quite pricey in comparison with other more hands-on products. Sometimes bugs do appear in database operations.

Easy to Implement

Jan 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use. lots of features.

Cons: too expensive. poor support.

Overall: So easy to get up and running with a ton of search functionality. Costs escalate pretty quickly as you grow. Customer support takes a long time to respond and generally not very helpful.

Blazing fast!

Jan 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Blazing fast,

Ease to implement

Cons: Nothing

Overall: We get results in under a few milliseconds even with a 4 millions users database.

They have a great documentation, it's easy to implement and their customer support is really cool.

Capterra loader

Dirty and unethical marketing tactics. Read for more.

Mar 23, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: Potentially good software but... pretty disappointed. Read cons. I wish i could share screenshot of their pricing page and the email i've got from their sales team.

Cons: Dirty an unethical marketing, luring to pay HUGE . Very disappointed. I wish i could share screenshot of their pricing page and the email i've got from their sales team.

Overall: Improved search previews (WP+WC). When it comes to search results, good luck making it work or reaching their support and not being asked to spend thousands upon thousands for basic support (hidden bite fees).

The Be All End All for Search

Jan 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy, robust, good documentation

Cons: N/A

Overall: I'm the founding developer at a small tech startup, and Algolia is a dream come true for someone with primarily frontend experience. Implementing realtime search with Algolia took me a couple of hours on my mobile app and website, and most of that time was spent making a custom UI. Algolia couldn't be simpler, and I strongly recommend it to anyone who needs to implement a fairly robust search feature.

Recommendations to other buyers: Just use the starter tier, follow the guide, and fall in love!

One of the best search functionality on the website to use

Jan 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Autocomplete feature is a really great thing in this tool. The user just needs to type the words and the products gets listed below

Cons: Although the auto-complete feature is great but in analytics, we don't get to see what the user has actually typed/searched for. Algolia should think how they can tackle this issue!

Overall: Overall awesome experience, has a lot of features and just misses few!

Capterra loader

Optimize the way you search

Sep 29, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the fact it's super quick searching tool, and you can configure it to approximation search, and it still works super well.

Cons: It was not super friendly to work with for a non-technical point of view.

Capterra loader

Abstract searching made simple.

Jul 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Algolia, you basically send them your database records and they search on them using a provided search string. It's integrated with Laravel Scout, so it makes it a breeze to search for items all over our app.

Cons: I haven't used it enough to really know it's limitations.

Overall: So far, so good.

It's reliable and blazing fast!

Sep 11, 2014
5/5
Overall

Comments: We tried a lot of search services at Socialcam to handle our massive user base (130M+ users).All of them couldn't handle that number of users! It was always super slow. Algolia handles it without any problem but on top of that, it does it at full speed: we get results back in under a few milliseconds. Last but not least, it does it with error handling, which is great as typos are very frequent on smarphone... Also - Algolia was very easy to implement, their documentation is great and they have libraries for almost all languages out there.

Pros: Very Fast, Ease of Use, Documentation, Support, Low Price, Reliability, Typos Handling

Cons: Can't find any!

An easy to use search service for your website

Mar 31, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Algolia Search is an excellent add-in to your website; it significantly helped our customers to get relevant results, and to help them find what they want. This is a really great impact ! Besides I have to mention that setup and configuration are super easy to do : there is a nice dashboard, and you can configure the index and use the instantsearch feature. The developer documentation is awesome. Also, you can customize and check metrics, of course.

Cons: I've never found anything wrong with using Algolia so far. Pricing is far and the customer service is super responsive (<24h delay)

Great, but pricy search engine

Mar 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was very to get started and overall it performed as needed. Being able to tweak result rankings is a fantastic feature.

Cons: The cost structure can be quite expensive for smaller companies, especially if you need to reindex your data frequently.

It's been perfect for us.

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. It's fast. 2. It works right, there are no glitches. 3. Best customer service that I've worked with in a long time.

Cons: No cons. It's the best around. It does have a little price tag, but it's well worth it of course....

A hassle free search engine

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: - Easy to setup and use in any application or website

- Can be a good solution to avoid configuring yourself an ElasticSearch server

- The community free plan to help open source projects

- Algolia provides extended analytics.

Cons: - As usual with a great service comes a great price

Insightful analytics, intuitive user experience and A+ customer service!

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a marketer, I gleaned a lot of value from the Algolia analytics. It helped drive decisions and ultimately sales!

Cons: We were notified of some error messages internally via Algolia that turned out to be an error on their end. But in a quick chat, they highlighted why this was happening and resolved everything efficiently.

Awesome technology and support

Jan 11, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Real tech support, with real people listening to user. The search engine itself is super fast, and the Wordpress plugin keeps on being better every week.