---
title: "Whip Around Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Whip Around Software - reviews, pricing plans, popular comparisons to other Inspection products and more."
source_url: "https://www.capterra.com/p/148935/Whip-Around/"
page_type: "product"
language: "en"
---

# 

 Whip Around Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Whip Around

## What is Whip Around?

Vehicle and equipment inspection software that makes inspections simple, streamlined, and more effective. With Whip Around, managers can create and customize DOT-compliant forms, which drivers and operators fill out using the Whip Around mobile app. The inspection app allows drivers to upload photos to document issues and damages, and the digital forms ensure all reports are easy to read. Plus, inspection data is immediately stored in the cloud, eliminating the costs (and messes) of paper forms

## What is Whip Around used for?

[Inspection](https://www.capterra.com/inspection-software/)[Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 577 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

2%

Starting price

$5

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Maintenance / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Whip Around?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.whiparound.com&name=Whip Around)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Whip Around

4.7 (577)

VS.

[4.8 (1,052)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$5

Other

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (577)

Ease Of Use

4.8 (1,018)

Value For Money

4.7 (505)

Value For Money

4.7 (953)

Customer Service

4.8 (536)

Customer Service

4.8 (963)

## Whip Around alternatives

[4.4 (99)](https://www.capterra.com/p/18289/MyGeotab/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (1,018)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[MIR-RT](https://www.capterra.com/p/84953/MIR-RT/)

[4.7 (170)](https://www.capterra.com/p/84953/MIR-RT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/84953/MIR-RT/)

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)

[4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159911/Fracttal/)

[View all alternatives](https://www.capterra.com/p/148935/Whip-Around/alternatives/)

## FAQs about Whip Around

Overview

### What problems does Whip Around solve?

Whip Around solves paper-based inspections, missed maintenance, slow fault reporting, and poor visibility across dispersed fleets. It gives drivers, mechanics, fleet managers, and compliance teams real-time inspection results, repair workflows, service reminders, and customizable forms, helping them reduce downtime, improve accountability, document DOT compliance, and keep vehicles road-ready.

Answer based on 224 reviews

Overview

### Which roles and teams benefit most from Whip Around?

Whip Around is most used by fleet, operations, and transportation managers who oversee vehicle inspections, maintenance scheduling, and compliance tracking. Owners, presidents, and general managers rely on it for fleet visibility and accountability, while drivers, mechanics, safety teams, and office staff use it to complete inspections, report defects, and streamline repair workflows.

Answer based on 571 reviews

Overview

### What company size and industries is Whip Around built for?

Whip Around is designed mainly for small businesses, which make up 81% of reviewers, and is used most in transportation, trucking, and railroad at 35%. It also serves construction, landscaping, oil and gas, waste and recycling, agriculture, delivery and distribution, trucking and logistics, and passenger transport, with 14% midsize and 6% enterprise users.

Answer based on 577 reviews

Features and Usability

### What are the key features of Whip Around?

Whip Around includes core fleet tools like inspection management, customizable inspection forms, fault reporting, and preventive maintenance tracking. Differentiating features include mobile DVIRs with photo capture, real-time alerts to managers and mechanics, mileage-based service reminders, and work order management, plus paperless records and reporting for compliance and service history.

Answer based on 171 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Whip Around starts at $5 per asset/month for the Standard plan, while Pro costs 10 per asset/month; both support up to 250 assets. A free version and free trial are available. Reviewers often call pricing reasonable and time-saving, though some smaller fleets found per-vehicle costs, add-ons, or Pro’s doubled price harder to justify.

Answer based on 34 reviews

Integrations

### Which third-party tools and platforms does Whip Around integrate with?

Whip Around integrates with more than 20 third-party tools, including Motive, Samsara, Verizon Connect, and Geotab for telematics and fleet data. Its catalog also includes Fullbay, RTA, Microsoft Teams, and GPS Insight, covering maintenance management, communication, and vehicle tracking across connected fleet workflows.

Answer based on 24 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Whip Around?

Whip Around is generally easy to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say drivers, field techs, and less technical employees usually learn the basics quickly with little training, while admins, mechanics, and larger teams may need more setup time and occasional support.

Answer based on 41 reviews

Getting Started and Support

### What customer support options does Whip Around offer, and how do users rate the experience?

Whip Around offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, helpful, and easy to reach, with real people available quickly and strong onboarding help. A smaller set of reviewers report frustration around cancellation, billing, renewals, and occasional follow-up gaps.

Answer based on 136 reviews

Security

### How does Whip Around handle data security and access control?

Whip Around uses admin dashboard access, real-time inspection submissions, and customizable safety, accident, and maintenance forms to help teams monitor compliance and track issues quickly. It also supports user logins, though some reviewers report complicated sign-ins, frequent password resets, excessive email alerts, and limited workflow controls around out-of-service vehicles.

Answer based on 16 reviews

## Who uses Whip Around?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,542 Inspection reviews

Capterra data shows that buyers of inspection software rank the following features as their top priorities:

-   **Inspection Management** (**49%** of reviewers rated this feature as critical)
-   **Mobile Access** (**59%**)
-   **Work Order Management** (**52%**)

Whip Around supports all three of the features reviewers value most: **Inspection Management**, **Mobile Access**, and **Work Order Management**. Together, these capabilities help businesses keep inspections organized, complete tasks from the field, and manage follow-up work more efficiently, allowing teams to improve visibility, respond faster, and maintain more consistent operations.

Inspection Management

4.7 (142)

72.54% of 142 reviewers that rated this feature as important or highly important

This capability helps you manage and customize inspections, ensuring compliance and accountability. Reviewers indicate it streamlines daily checks, enables real-time reporting with photos, and reduces paperwork, though some mention confusion with mileage tracking and occasional incomplete inspection records.

Mobile Access

4.8 (101)

76.24% of 101 reviewers that rated this feature as important or highly important

With mobile access, you can perform inspections, update records, and receive notifications from anywhere using phones or tablets. Reviewers appreciate its simplicity, ease of use for all staff, and the ability to eliminate paperwork, though some mention occasional connectivity issues.

Work Order Management

4.4 (75)

58.67% of 75 reviewers that rated this feature as important or highly important

Work order management lets you track, organize, and review service tasks and costs. Some users say it keeps mechanics and management informed, simplifies record-keeping, and improves task tracking, but others mention challenges with double entry and transferring defect details.

Failed Inspection Tracking

4.6 (56)

67.86% of 56 reviewers that rated this feature as important or highly important

Track and store information regarding failed inspections

Image Capture

4.6 (22)

77.27% of 22 reviewers that rated this feature as important or highly important

Process images and automatically scan for data

Vehicle Information

4.7 (87)

67.82% of 87 reviewers that rated this feature as important or highly important

You get a centralized place to store and access detailed vehicle information, including VIN, photos, and maintenance history. Reviewers appreciate how it keeps fleet data organized, simplifies tracking, and helps drivers and mechanics identify vehicles and manage assets efficiently.

Whip Around 84 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Code Enforcement: Ensure all properties are adhering to government and legal codes
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- Failed Inspection Tracking: Track and store information regarding failed inspections
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals
- For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork
- Forms Management: Store, manage and track all forms in a centralized location
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Fuel Tracking: Monitor and track fuel consumption and costs
- Geographic Maps: Visualize locations on a map
- Historical Reporting: Information, data and reports that are being tracked over time
- Image Capture: Process images and automatically scan for data
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Inspection Management: This capability helps you manage and customize inspections, ensuring compliance and accountability. Reviewers indicate it streamlines daily checks, enables real-time reporting with photos, and reduces paperwork, though some mention confusion with mileage tracking and occasional incomplete inspection records.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Job Management: Manage and track all job information and associated tasks
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: With mobile access, you can perform inspections, update records, and receive notifications from anywhere using phones or tablets. Reviewers appreciate its simplicity, ease of use for all staff, and the ability to eliminate paperwork, though some mention occasional connectivity issues.
- Mobile Alerts: Notifications via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Parts Management: Track parts inventory levels and manage re-stocking
- Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
- Preventive Maintenance: Whip Around offers tools to track, schedule, and receive notifications for preventive maintenance. Users think it helps them avoid costly breakdowns, keep records organized, and plan ahead, making maintenance timely and efficient while reducing unexpected expenses.
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Repair Tracking: Allows service businesses to track ongoing repairs
- Report Templates: Sample of reports that could be customized as needed or used as is
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Assessment: Initiate collection and analysis of known risks
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service History: Track work performed and resources used for past customers, sites, or assets
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles
- Vehicle Information: You get a centralized place to store and access detailed vehicle information, including VIN, photos, and maintenance history. Reviewers appreciate how it keeps fleet data organized, simplifies tracking, and helps drivers and mechanics identify vehicles and manage assets efficiently.
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty
- Work Order Management: Work order management lets you track, organize, and review service tasks and costs. Some users say it keeps mechanics and management informed, simplifies record-keeping, and improves task tracking, but others mention challenges with double entry and transferring defect details.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (577)

4.6

Based on 577 reviews

## Pricing

Value for money

4.7 (505)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/148935/Whip-Around/pricing/)

Basic

$0.00

It includes:

-   Fuel Management
-   Defect management
-   Document Storage
-   Driver Management
-   Mobile App
-   Barcode Scanning
-   Reminders & Notifications
-   1 User
-   Set Custom Role Permissions
-   Product Support

Standard

$5.00

Other,Per Month

It includes:

-   Asset Profiles + VIN Lookups
-   Grouping
-   Custom forms and form templates
-   Unlimited users
-   Dashboards & Reporting
-   Integrations
-   Inspection Reminders & Alerts

Pro

$10.00

Other,Per Month

It includes:

-   Maintenance Schedule
-   Work Order Management
-   Service History
-   Cost Tracking
-   Time Tracking
-   Parts & Inventory Management
-   Vendor Management

Fixed Unlimited

Custom Quote Available

Value for money

4.7 (505)

4.7

Based on 505 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Motive](https://www.capterra.com/p/138669/Motive/)[

Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[

Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[

Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[

One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)[

GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (536)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (536)

4.8

Based on 536 reviews

## User reviews

Overall rating

4.7

Based on 577 reviews

Filter by rating

5(464)

4(95)

3(8)

2(2)

1(8)

Mentioned topic

Sorted by most recent

JF

John F.

Shop Foreman

Transportation/Trucking/Railroad

### "work orders"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 13, 2025

it is ok, new version is absolutely terrible it is hard to navigate there is no back button and it take 2 times longer to complete any work orders from a technician point of view. When downloading the pdf's for printing work orders, the program prints 1 page per task. That is a complete waste of paper and resources

Pros

nothing is a pro in the newest version. Waste of effort and time while trying to navigate new version.

Cons

The latest version upgrade/ Hard to navigate, no training, new version is 1000 times hard to work around in, when printing tasks it prints one task per page of paper. THAT IS A WASTE OF PAPER AND RESOURCES.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Britt M.

Owner and driver

Transportation/Trucking/Railroad

### "Unless you are a big company forget getting any help "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 15, 2025

awful disgraceful no care in the world..

Pros

It worked for my other company so when I started my own I wanted to use the same app.

Cons

I am a brand new company so I only need the free one for now until I bought more busses. However nobody seems to want to speak to me since I would't be making them extra money. I just needed help setting this up so then In a few months all set when I added more cars. Apparently I need a company who cares about the little people

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DP

Darko P.

Manager

Transportation/Trucking/Railroad

### "Stay away from this scam"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 31, 2025

Worst customer service. They will never call you to see if you need anything or not, but will add all managers as soon as you tell them you need to cancel the service. Automatically renew the subscription without a single notification

Pros

Nothing. They have built the PTI and that's where they stopped. No maintenance classifications just a storage to upload the invoices from repairs nothing more.

Cons

The worst customer service ever. They will automatically renew your annual subscription without a single notification.

Alternatives considered

[Fleetpal](https://www.capterra.com/p/211934/Fleetpal/)

Reasons for choosing Whip Around

Empty promises from the sales department

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RW

Rose W.

COB and Safety

Maritime

### "Great App for your needs."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 1, 2025

Pros

The ease of input and training is awesome.

Cons

I have found nothing at this point. The program is pretty good.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SH

Stephanie H.

Owner

Construction

### "Buyer BEWARE! PAY even after CANCEL up to 60 days "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 19, 2025

1\. Our shop/field did not utilize the service as much as we thought for the amount we were paying. That is why I am canceling, not easy and was told I will continue to be billed for 2 extra months unless, so I will have to fight with my credit card company to keep the theft from occurring. The continued invoicing for 60 days is a HORRIBLE business policy that they stand by, this is theft. I cannot bill customers for a service I am not providing. We will see if they make this right, but I am not hopeful as my rep kept saying this is their policy!

Pros

The wallet is useful to keep registration and insurance cards accessible to employees.

Cons

1\. Unable to remove assets without an employee from Whip Around, they bill based on number of assets so like to keep that number high. 2. Unable to cancel subscription, takes 60 days and they threaten to continue to bill my credit card, which I cannot remove from my account. 3. My rep quit, the chat bot disconnected when asked to cancel subscription, called, took a month to get someone to respond on how to cancel.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JD

Josh D.

Boring

Construction

### "Bad terrible "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 27, 2024

Terrible you guys put a collection agency on my account and destroying my credit.

Pros

Nothing. This stuff is a scam. And I’m stuck having to pay for it when I don’t even want it.

Cons

Everything. You guys put a collection agency on it. I don’t even use this crap. And just destroying my credi. I didn’t even want this crap

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JJ

Jared J.

Driver

Transportation/Trucking/Railroad

### "Can't Cancel Plan"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 11, 2024

Pros

I'm not going to talk about what was good about Whip Around because it doesn't matter. If I'm being billed for something I'm not using and have tried to cancel several times, that's not okay.

Cons

They won't cancel my plan. I've already request twice to cancel my plan and they're still billing me. About to contact them for a 3rd time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

WH

Walter H.

Shop Manager

Construction

### "redesign the dashboard and inspection history headings "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

June 19, 2024

Pros

documentation of the machine. inspection history.

Cons

I use whip around on a daily basis several times of the day. I was wondering if by chance that the app can be redesigned so that the location of the machines can be present in the defect and inspection history portion of the headings. I have several pieces of equipment that get inspected on a daily basis and with the location of the job in the headings would benefit my operations. I can select a job location and pick several pieces of equipment that my techs can go out and repair. I have reached out to my superiors and asked the same question with no response. I was wondering if you could assist with my request. Feel free to reach out to me and i can discuss further on my request. thanks Walter Hanson Staker Parson Companies. 801-509-1218

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RD

Ronald D.

Fleet Manager

Construction

### "Ya... it should buff out"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2024

Initial set up can be time consuming because program is so customizable. Once desired fleet operations are established system works unbelievably well in organizing, updating and informing all users as to current fleet status.

Pros

Every user (or just some) having the ability to report information and retrieve information of fleet operations at any time and it be current. Customizable service programs allowing any desired schedule to be set up and followed.

Cons

Data entry of 3rd party vendors expenses. Data entry of parts and supplies used in daily repair. Integration of venders to reduce data entry. Department expense calculating and budgeting reports.

Switched from

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EY

Eamonn Y.

Mechanic

Transportation/Trucking/Railroad

### "It isn't very friendly for the people in the field, especially when not set up properly."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

April 4, 2024

Pros

It should be easy to use but our people made it way too hard.

Cons

it crashes, you type a response that takes you 10 minutes to write and then after submitting it gives an error and half the time I just say F it and don't redo it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/148935/Whip-Around/reviews/)

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