---
title: "Whip Around Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Whip Around Software - reviews, pricing plans, popular comparisons to other Inspection products and more."
source_url: "https://www.capterra.com/p/148935/Whip-Around/"
page_type: "product"
language: "en"
---

# 

 Whip Around Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Whip Around

## What is Whip Around?

Vehicle and equipment inspection software that makes inspections simple, streamlined, and more effective. With Whip Around, managers can create and customize DOT-compliant forms, which drivers and operators fill out using the Whip Around mobile app. The inspection app allows drivers to upload photos to document issues and damages, and the digital forms ensure all reports are easy to read. Plus, inspection data is immediately stored in the cloud, eliminating the costs (and messes) of paper forms

## What is Whip Around used for?

[Inspection](https://www.capterra.com/inspection-software/)[Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 578 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

2%

Starting price

$5

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Maintenance / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Whip Around?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.whiparound.com&name=Whip Around)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Whip Around

4.7 (578)

VS.

[4.8 (1,062)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$5

Other

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (578)

Ease Of Use

4.8 (1,031)

Value For Money

4.7 (506)

Value For Money

4.7 (966)

Customer Service

4.8 (537)

Customer Service

4.8 (976)

## Whip Around alternatives

[4.4 (100)](https://www.capterra.com/p/18289/MyGeotab/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (26)](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/148935/Whip-Around/alternatives/)

## FAQs about Whip Around

Overview

### What problems does Whip Around solve?

Whip Around solves paper-based inspections, missed preventive maintenance, slow fault reporting, and poor visibility across dispersed fleets. It centralizes DVIRs, maintenance schedules, repair workflows, certifications, and asset history with real-time alerts and customizable forms. Fleet managers, mechanics, drivers, compliance teams, and multi-location operations benefit most from faster repairs, stronger accountability, and reduced downtime.

Answer based on 224 reviews

Overview

### Which roles and teams benefit most from Whip Around?

Whip Around is most used by fleet, operations, and transportation managers who oversee vehicle inspections, maintenance scheduling, and compliance tracking. Business owners and executives use it for fleet visibility and accountability, while drivers, mechanics, safety leaders, and office administrators rely on it to complete inspections, manage repairs, and streamline reporting workflows.

Answer based on 571 reviews

Overview

### What company size and industries is Whip Around built for?

Whip Around is built primarily for small businesses in transportation, trucking, and railroad, which make up 35% of reviewers. It is designed for fleet-based industries including construction, landscaping, oil and gas, waste and recycling, agriculture, delivery, logistics, and passenger transport; 81% of reviewers are small businesses and 17% are in construction.

Answer based on 577 reviews

Features and Usability

### What are the key features of Whip Around?

Whip Around includes core fleet management features like digital inspections, customizable forms, fault reporting, maintenance scheduling, and work order management. Differentiator features include mileage-based reminders, photo capture in DVIRs, mobile access for drivers, and real-time notifications that keep admins and mechanics updated without paper records.

Answer based on 171 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Whip Around starts at $5 per asset/month for the Standard plan, while Pro costs 10 per asset/month; both cover up to 250 assets. A free version and free trial are available. Reviewers often call the monthly fee reasonable, but some smaller fleets say per-vehicle pricing, added sections, and maintenance features can feel expensive.

Answer based on 34 reviews

Integrations

### Which third-party tools and platforms does Whip Around integrate with?

Whip Around integrates with more than 20 third-party tools, with reviewer-cited connections to Motive, Samsara, Verizon Connect, and Geotab. Its catalog also includes Azuga Fleet, Fullbay, GPS Insight, Microsoft Teams, and Slack, covering telematics, fleet tracking, maintenance management, and team communication.

Answer based on 24 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Whip Around?

Whip Around is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say drivers, field techs, and nontechnical crews usually learn the basics fast with little training, while admins, mechanics, and users managing deeper setup or mobile-versus-desktop differences may need more time and support.

Answer based on 41 reviews

Getting Started and Support

### What customer support options does Whip Around offer, and how do users rate the experience?

Whip Around offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, helpful, and easy to reach, with real people available quickly by phone or chat. A few reviewers mention confusing FAQs and frustrations around billing, cancellations, and renewals.

Answer based on 136 reviews

Security

### How does Whip Around handle data security and access control?

Whip Around uses user logins, passwords, and an admin dashboard that helps managers monitor inspections, maintenance, compliance, and real-time submissions across crews and fleets. It also improves accountability through digital reporting and customizable safety forms. Some users report complicated logins, frequent password resets, and limited workflow separation for non-inspection reports.

Answer based on 16 reviews

## Who uses Whip Around?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,557 Inspection reviews

Capterra data shows that buyers of inspection software rank the following features as their top priorities:

-   **Inspection Management** (**50%** of reviewers rated this feature as critical)
-   **Mobile Access** (**59%**)
-   **Work Order Management** (**51%**)

Whip Around supports all three features that reviewers consider most important: **Inspection Management**, **Mobile Access**, and **Work Order Management**. Together, these capabilities help businesses keep inspections organized, complete tasks from the field, and manage follow-up work more efficiently, allowing teams to improve compliance, respond faster, and keep operations running smoothly.

Inspection Management

4.7 (142)

72.54% of 142 reviewers that rated this feature as important or highly important

It gives you tools to customize, track, and review inspections digitally, supporting compliance and safety. Some reviewers find it user-friendly, value real-time data and accountability, and like the ability to attach photos, though a few mention occasional confusion with mileage tracking.

Mobile Access

4.8 (102)

76.47% of 102 reviewers that rated this feature as important or highly important

With mobile access, you can perform inspections, update records, and receive notifications from anywhere using phones or tablets. Reviewers appreciate its user-friendliness, convenience for drivers in the field, and the elimination of paper forms, though some mention occasional connectivity issues.

Image Capture

4.6 (22)

77.27% of 22 reviewers that rated this feature as important or highly important

Process images and automatically scan for data

Failed Inspection Tracking

4.6 (56)

67.86% of 56 reviewers that rated this feature as important or highly important

Track and store information regarding failed inspections

Report Templates

4.5 (19)

57.89% of 19 reviewers that rated this feature as important or highly important

Sample of reports that could be customized as needed or used as is

Vehicle Information

4.7 (87)

67.82% of 87 reviewers that rated this feature as important or highly important

Whip Around offers a centralized place to store and access detailed vehicle data, including VIN, photos, and maintenance history. Reviewers appreciate the ability to customize asset information, easily identify vehicles, and keep everything organized for inspections and repairs.

Whip Around 84 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Code Enforcement: Ensure all properties are adhering to government and legal codes
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- Failed Inspection Tracking: Track and store information regarding failed inspections
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals
- For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork
- Forms Management: Store, manage and track all forms in a centralized location
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Fuel Tracking: Monitor and track fuel consumption and costs
- Geographic Maps: Visualize locations on a map
- Historical Reporting: Information, data and reports that are being tracked over time
- Image Capture: Process images and automatically scan for data
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Inspection Management: It gives you tools to customize, track, and review inspections digitally, supporting compliance and safety. Some reviewers find it user-friendly, value real-time data and accountability, and like the ability to attach photos, though a few mention occasional confusion with mileage tracking.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Job Management: Manage and track all job information and associated tasks
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: With mobile access, you can perform inspections, update records, and receive notifications from anywhere using phones or tablets. Reviewers appreciate its user-friendliness, convenience for drivers in the field, and the elimination of paper forms, though some mention occasional connectivity issues.
- Mobile Alerts: Notifications via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Parts Management: Track parts inventory levels and manage re-stocking
- Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
- Preventive Maintenance: This capability helps you schedule, track, and receive notifications for upcoming maintenance, minimizing costly breakdowns. Users think it’s easy to manage records, prioritize trucks, and keep maintenance on schedule, which saves time and money and keeps fleets running smoothly.
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Repair Tracking: Allows service businesses to track ongoing repairs
- Report Templates: Sample of reports that could be customized as needed or used as is
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Assessment: Initiate collection and analysis of known risks
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service History: Track work performed and resources used for past customers, sites, or assets
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles
- Vehicle Information: Whip Around offers a centralized place to store and access detailed vehicle data, including VIN, photos, and maintenance history. Reviewers appreciate the ability to customize asset information, easily identify vehicles, and keep everything organized for inspections and repairs.
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty
- Work Order Management: With this aspect, you can track, create, and manage work orders, keeping maintenance tasks organized and accessible. Users say it’s helpful for tracking costs, scheduling repairs, and keeping mechanics informed, but some mention double entry and information transfer issues.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (578)

4.6

Based on 578 reviews

## Pricing

Value for money

4.7 (506)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/148935/Whip-Around/pricing/)

Basic

$0.00

It includes:

-   Fuel Management
-   Defect management
-   Document Storage
-   Driver Management
-   Mobile App
-   Barcode Scanning
-   Reminders & Notifications
-   1 User
-   Set Custom Role Permissions
-   Product Support

Standard

$5.00

Other,Per Month

It includes:

-   Asset Profiles + VIN Lookups
-   Grouping
-   Custom forms and form templates
-   Unlimited users
-   Dashboards & Reporting
-   Integrations
-   Inspection Reminders & Alerts

Pro

$10.00

Other,Per Month

It includes:

-   Maintenance Schedule
-   Work Order Management
-   Service History
-   Cost Tracking
-   Time Tracking
-   Parts & Inventory Management
-   Vendor Management

Fixed Unlimited

Custom Quote Available

Value for money

4.7 (506)

4.7

Based on 506 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Motive](https://www.capterra.com/p/138669/Motive/)[

Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[

Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[

Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[

One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)[

GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (537)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (537)

4.8

Based on 537 reviews

## User reviews

Overall rating

4.7

Based on 578 reviews

Filter by rating

5(464)

4(95)

3(8)

2(2)

1(9)

Mentioned topic

Sorted by most recent

BH

Brittney H.

VP Operations

Transportation/Trucking/Railroad

### "Do NOT get caught in the trap of even trying it"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 2, 2026

I rarely leave reviews like this, but after nearly two years of trying to cancel my Whip Around subscription, I feel other businesses need to know what they may be signing up for. I have attempted to cancel this subscription at least 6–8 separate times over the past two years. I have emailed, contacted support through chat, and repeatedly stated—in writing—that I wanted my account canceled. The process has been remarkably consistent: I am told my cancellation request has been received, but that someone needs to contact me to “confirm” it. Sometimes no one contacts me at all. Other times I miss a phone call, return the call, and get no response. I have even specifically told support, in writing, that I do not need or want another phone call to confirm my cancellation. My written request IS my confirmation. Cancel the subscription. Yet somehow, the subscription continues. This is not a $14.99/month service that I forgot about. Whip Around is charging me approximately $300 every month. When a customer repeatedly communicates that they no longer want a service, continuing to make cancellation unnecessarily difficult at this price point is completely unacceptable. A couple of weeks ago, after yet another attempt to cancel and after making it very clear how frustrated I had become, I finally received a call from someone at Whip Around. He told me there was normally a 60-day notice requirement, but because of the circumstances and my repeated attempts to cancel, he told me not to worry about it and that he would waive the requirement and get the account taken care of. I thought this was finally over. Today I discovered that Whip Around charged me for another month. At this point, my issue isn't whether the software is good or bad. Software and AI are evolving rapidly, and there are plenty of options available. My issue is much more basic: customers should be able to cancel a software subscription when they clearly and repeatedly request cancellation. It should not take years, numerous emails, multiple support chats, missed and returned phone calls, and escalating frustration just to stop being charged. So my warning to other businesses is simple: before signing up for Whip Around, understand that my experience trying to cancel has been extraordinarily difficult. Based on what I have experienced, I would not sign up again simply because of the cancellation process alone. And if Whip Around responds to this review with the standard, “Hi Brittney, we're sorry you've had this experience. Please contact us with your account information so we can look into this,” there is no need. My latest invoice number is #198095. You can look up my account from there. I have contacted you. Repeatedly. I don't need another apology, another support ticket, or another phone call to “confirm” that I want to cancel. I need the subscription canceled and the charges to stop.

Pros

Easy interface to use and customize. The app and desktop are very intuitive and easy for users to learn at any skill level.

Cons

The NEVER ENDING subscription charges. Nearly impossible to cancel. I’ve requested cancellation 6–8 times over two years by email and chat, yet I continue to be charged about $300/month. The cancellation process alone is enough for me to never recommend Whip Around.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

John F.

Shop Foreman

Transportation/Trucking/Railroad

### "work orders"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 13, 2025

it is ok, new version is absolutely terrible it is hard to navigate there is no back button and it take 2 times longer to complete any work orders from a technician point of view. When downloading the pdf's for printing work orders, the program prints 1 page per task. That is a complete waste of paper and resources

Pros

nothing is a pro in the newest version. Waste of effort and time while trying to navigate new version.

Cons

The latest version upgrade/ Hard to navigate, no training, new version is 1000 times hard to work around in, when printing tasks it prints one task per page of paper. THAT IS A WASTE OF PAPER AND RESOURCES.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Britt M.

Owner and driver

Transportation/Trucking/Railroad

### "Unless you are a big company forget getting any help "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 15, 2025

awful disgraceful no care in the world..

Pros

It worked for my other company so when I started my own I wanted to use the same app.

Cons

I am a brand new company so I only need the free one for now until I bought more busses. However nobody seems to want to speak to me since I would't be making them extra money. I just needed help setting this up so then In a few months all set when I added more cars. Apparently I need a company who cares about the little people

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DP

Darko P.

Manager

Transportation/Trucking/Railroad

### "Stay away from this scam"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 31, 2025

Worst customer service. They will never call you to see if you need anything or not, but will add all managers as soon as you tell them you need to cancel the service. Automatically renew the subscription without a single notification

Pros

Nothing. They have built the PTI and that's where they stopped. No maintenance classifications just a storage to upload the invoices from repairs nothing more.

Cons

The worst customer service ever. They will automatically renew your annual subscription without a single notification.

Alternatives considered

[Fleetpal](https://www.capterra.com/p/211934/Fleetpal/)

Reasons for choosing Whip Around

Empty promises from the sales department

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RW

Rose W.

COB and Safety

Maritime

### "Great App for your needs."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 1, 2025

Pros

The ease of input and training is awesome.

Cons

I have found nothing at this point. The program is pretty good.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SH

Stephanie H.

Owner

Construction

### "Buyer BEWARE! PAY even after CANCEL up to 60 days "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 19, 2025

1\. Our shop/field did not utilize the service as much as we thought for the amount we were paying. That is why I am canceling, not easy and was told I will continue to be billed for 2 extra months unless, so I will have to fight with my credit card company to keep the theft from occurring. The continued invoicing for 60 days is a HORRIBLE business policy that they stand by, this is theft. I cannot bill customers for a service I am not providing. We will see if they make this right, but I am not hopeful as my rep kept saying this is their policy!

Pros

The wallet is useful to keep registration and insurance cards accessible to employees.

Cons

1\. Unable to remove assets without an employee from Whip Around, they bill based on number of assets so like to keep that number high. 2. Unable to cancel subscription, takes 60 days and they threaten to continue to bill my credit card, which I cannot remove from my account. 3. My rep quit, the chat bot disconnected when asked to cancel subscription, called, took a month to get someone to respond on how to cancel.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JD

Josh D.

Boring

Construction

### "Bad terrible "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 27, 2024

Terrible you guys put a collection agency on my account and destroying my credit.

Pros

Nothing. This stuff is a scam. And I’m stuck having to pay for it when I don’t even want it.

Cons

Everything. You guys put a collection agency on it. I don’t even use this crap. And just destroying my credi. I didn’t even want this crap

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JJ

Jared J.

Driver

Transportation/Trucking/Railroad

### "Can't Cancel Plan"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 11, 2024

Pros

I'm not going to talk about what was good about Whip Around because it doesn't matter. If I'm being billed for something I'm not using and have tried to cancel several times, that's not okay.

Cons

They won't cancel my plan. I've already request twice to cancel my plan and they're still billing me. About to contact them for a 3rd time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

WH

Walter H.

Shop Manager

Construction

### "redesign the dashboard and inspection history headings "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

June 19, 2024

Pros

documentation of the machine. inspection history.

Cons

I use whip around on a daily basis several times of the day. I was wondering if by chance that the app can be redesigned so that the location of the machines can be present in the defect and inspection history portion of the headings. I have several pieces of equipment that get inspected on a daily basis and with the location of the job in the headings would benefit my operations. I can select a job location and pick several pieces of equipment that my techs can go out and repair. I have reached out to my superiors and asked the same question with no response. I was wondering if you could assist with my request. Feel free to reach out to me and i can discuss further on my request. thanks Walter Hanson Staker Parson Companies. 801-509-1218

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RD

Ronald D.

Fleet Manager

Construction

### "Ya... it should buff out"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2024

Initial set up can be time consuming because program is so customizable. Once desired fleet operations are established system works unbelievably well in organizing, updating and informing all users as to current fleet status.

Pros

Every user (or just some) having the ability to report information and retrieve information of fleet operations at any time and it be current. Customizable service programs allowing any desired schedule to be set up and followed.

Cons

Data entry of 3rd party vendors expenses. Data entry of parts and supplies used in daily repair. Integration of venders to reduce data entry. Department expense calculating and budgeting reports.

Switched from

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/148935/Whip-Around/reviews/)

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