Whip Around

Whip Around

5 / 5 17 reviews

Who Uses This Software?

Transport Industry. Oil and Gas Industry. Property Industry. Construction Industry. Vehicle Rental.


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Pricing Details
    Based on fleet size.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Whip Around
  • www.whip-around.com
  • Founded 2015
  • New Zealand

About Whip Around

Transform your paper-based vehicle inspection reports into mobile-friendly forms. Have your drivers conduct their daily vehicle inspection reports (DVIR) on their smartphones via a mobile app. Control what vehicles are inspected. Add photos and comments. Automate time, date and GPS stamping. Generate work orders when faults are flagged. View analytics and leader-boards to ensure your business is compliant and efficient.


Whip Around Features

  • Cost Tracking
  • Fuel Tracking
  • Maintenance History
  • Maintenance Scheduling
  • Parts Inventory Management
  • Repair Tracking
  • Tire Management
  • Vehicle Information
  • Warranty Tracking
  • Work Order Management
  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Fuel Card Management
  • Fuel Management
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quote Management
  • Recruiting Management
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Tracking

Whip Around Reviews Recently Reviewed!


Great experience and full of knowledge.

Jun 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Having the reports ready to export as PDF and share them with my team, it's the best part! Also, I would like to recommend if you can have a way to have each vehicle for separately.

Cons: As a fleet manager, I would like to be able to have each city or station per group in order to have all the reports separately.

Overall: It helps me to have all my maintenance fleet up to date.

Vendor Response

by Whip Around on June 11, 2018

Hi Edgardo, Thank you so much for taking the time to leave us this feedback. We greatly appreciate your business! The software does have the ability group each city or station by group. I will reach out to you via phone to explain. To thank you, we would like to send you $25 Amazon gift card. You will be receiving this via email in the next few days. Thank you!

Great experience. Fantastic customer service! Great customization options! EASY TO USE!

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Data tracking, Customization of forms, Ability to connect with repair shops, photos of faults, Being able to separate different divisions into teams. Tracking Locations of PRE-TRIPS.

Cons: Every once in a while, the slide effect on the dashboard is frustrating.
Sometimes when logging out of the App on a mobile device, the DATA that was saved under the profile no longer shows.

Overall: Way Less Paper (Carbon Zero as compared to paper). Streamlined Data which is easy to submit and track.

Vendor Response

by Whip Around on August 14, 2017

Hi Jonathan, Thank you very much for your detailed feedback. The slide effect on the dashboard will be fixed for you and we will have an internal discussion about the previous inspection reports being kept on the app even if the driver logs out and then back in to see if it is possible. We appreciate your continued support!

Satisfied Mid Sized Business

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to manipulate and maintain for the office staff

Cons: difficult to search for records specifically

Overall: We had need for a pre trip software suite for our service drivers. We do not have to meet the same DOT requirements as a full size logistics company, so this fit our needs exactly. It has worked exactly as advertised and is easy for our drivers to handle.

Great customer service. Easy to use and instruct our staff in use.

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use.
Ease to contact customer support.
Rapid customer support responses.
Ease of updating our vehicle/driver information on our account.

Cons: Inability to delete users as an admin.
Inability to edit user teams as an admin.
Inability to edit account via the mobile app.

whip around sucess

Nov 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That the information can go straight to a mechanic

Overall: We are very happy with the whip around app and have found it to be very sucessfull in our company. We are looking forward to using it to send information straight to our mechanic. its a great way of keep up daily with the pre trip inspections and keeping a record of them

Our drivers love it!

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were initially hesitant with how our drivers would feel about moving from the traditional paper based system we had to the modern Whip Around mobile inspection app. We trialled it with a few teams across our network of 20 branches and the feedback was so positive due to the ease of set up and use that we rolled it out over a 2 week period there after. It's saved each of our branches roughly $3000 per week in lost productivity and we now have a clear preventative maintenance system in place which will in turn reduce the number of fines and incidences on the road. The team at Whip Around have also provided quick informative support to us at no additional cost which we really appreciated. We have no concerns around recommending this software to other transport companies.

Getting set up and rolling Whip Around out was simple and quick thanks to the great customer service

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how simple and straightforward Whip Around is for my entire team. With about 20 routes running daily it's important that everyone understands how to use it.

Cons: There are some features that could use a little more development (ex if there's a reoccurring fault it gets reporting separately for each day the forms are submitted.) but I am sure this will be addressed by the team sometime soon!

Great tool to save time and money

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive mobile application that is quick and easy to use

Cons: I'd like to see some more features eventually

Overall: Whip Around has brought our fleet into the 21st century. With our drivers now doing daily 'Whip Around'. we have eyes on our fleet even from a distance saving us time and money and ensuring we are on to any issues flagged straight away. Cloud based storage of reports saves us money on paper and processing costs. Well thought out a platform.

Recommendations to other buyers: Once your drivers start using it they will get hooked and paper will be a thing of the past. It's just about the culture shift of getting the implementation sorted and then it's all good from there

Vendor Response

by Whip Around on December 16, 2016

Thanks Tim, really appreciate you ongoing support and feedback.

Excellent customer service

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like this software because it's really useful of getting my drivers more involved in their pre-trip inspections, it's at ease to better manage my fleet for maintenance purposes, the dashboard is people friendly easy to navigate.

Cons: So far, so good I have not experienced any difficulties at this time nor any complaints about this software

Overall: Peace of mind

Vendor Response

by Whip Around on June 25, 2018

Hi Allan! Thank you so much for taking the time to leave us this feedback. We greatly appreciate your business! To thank you, we would like to send you $25 Amazon gift card. You will be receiving this via email in the next few days. Thank you!

Support has been great as we have started the process.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support has been great during the upload of information and driver and admin personnel set up. Drivers are stating that the app is easy to download and use.

Cons: The only issue that I found was that our IT system had to change to Firefox or Chrome to be able to add users, after that was found I have no issues.

Overall: DOT compliance

Vendor Response

by Whip Around on July 12, 2018

Hi Jeff! Thank you so much for taking the time to leave us this feedback. We greatly appreciate your business! To thank you, we would like to send you $25 Amazon gift card. You will be receiving this via email in the next few days. Thank you!

Review

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our Drivers like using it. Standardizes our pre-trips. Quicker notification of faults, thus quicker assessment and resolution.

Cons: Inability to customize some features or have to have features added to the software. We had to adapt to the software in cases where we wish it would adapt to our needs.

Overall: Very happy with product.

Awesome Application

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: James and the Whip Around team have done a great job at simplify vehicle pre-trip inspections. We now have total visibility of this process and improved ability to manage issues reported.

Additionally Whip Arounds ticks many boxes for TDL's ACC Fleet Saver programme.

The ease of use has been a positive factor for our driving team accepting the technology.

I look forward to experiencing future developments.

A great was to streamline your inspection reporting.

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The dashboard is so easy to use it makes managing the data enjoyable.
You'll be hard pressed to find anything that compares. If you have a question just ask, and they get right back to you (and they're on the other side of the globe from us). You don't often find that kind of customer service.

Comments from a compliance review

Dec 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Huge potential, easy to recommend a good product, as long as you do not take your focus off what you have sold.
Will be recommending your product to Nicola at National Road Carriers, suggest you join they represent hundreds of carriers throughout the top of the North Island

It was a pleasure working with team. The software seems easy to use and intuitive

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The pictures feature - being able to associate a picture with a particular card on the form. I also like how the software itself is so easy to use and not overly complicated.

Cons: The software doesn't allow duplicate usernames so if another company has that as a username it won't allow you to save that in your account. Usernames should be separate within each company.

Vendor Response

by Whip Around on July 17, 2018

Hi Danielle, Thank you so much for taking the time to leave us this feedback. We greatly appreciate your business! I will be sure to pass your suggestion to our team in terms of allowing usernames to be used more than once! To thank you, we would like to send you $25 Amazon gift card. You will be receiving this via email in the next few days. Thank you!

A powerful tool to keep on top of maintenance

Oct 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Whip Around fits our needs exactly. Pre-trip, post trip, weekly maintenance, and other items that can be placed into a form, fit perfectly. Easy to implement and easy for our drivers, especially those who are technology phobic.

Absolutely Brilliant

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The sales and support guys have been great, helping us along every step of the way!
They really do offer a fantastic service!

Vendor Response

by Whip Around on April 13, 2017

Thanks Rob and the team at Auto Salvage. It's been a pleasure to work with you.