--- title: "Whip Around Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Whip Around the right Inspection solution for you? Explore 578 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148935/Whip-Around/reviews/" page_type: "reviews" language: "en" --- Whip Around 4.7 (578) [View alternatives](https://www.capterra.com/p/148935/Whip-Around/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Whip Around Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews SC Scott C OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months. “The ability to track each truck of its inspection history, mileage, and maintenance from the fingertips of your phone or online computer, it just works.“ December 24, 2022 SH Stephanie H OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Unable to cancel subscription, takes 60 days and they threaten to continue to bill my credit card, which I cannot remove from my account.“ February 19, 2025 RW Rose W COB and SafetyMaritime, 501 - 1,000 employeesUsed the software for: More than 2 years. “The ease of input and training is awesome.“ March 1, 2025 SH Stephanie H OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Our shop/field did not utilize the service as much as we thought for the amount we were paying. “ February 19, 2025 KT Kristina T AdministratorConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “There is instant support if you have any questions and super helpful customer assistance“ February 13, 2024 EY Eamonn Y MechanicTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “it crashes, you type a response that takes you 10 minutes to write and then after submitting it gives an error and half the time I just say F it and don't redo it.“ April 4, 2024 DR Darren R Fleet ManagerUtilities, 11 - 50 employeesUsed the software for: Less than 6 months. “SENSITIVE CONTENT\] have been super helpful, building custom forms for inspections that are specific to our company's standards. “ November 3, 2022 JD Josh D BoringConstruction, 11 - 50 employeesUsed the software for: I used a free trial. “Terrible you guys put a collection agency on my account and destroying my credit.“ November 27, 2024 ## Showing most helpful reviews Showing 1-25 of 578 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brock M. President Construction Used the software for: 6-12 months ### "A Great Boost to Our Maintenance Program" January 18, 2024 5.0 Pros User Friendly Access - it was easy for all of our drivers to understand and utilize daily Cons Setting up all the assets and details of each vehicle, tedious but unavoidable Review Source BD Brian D. Operations manager Logistics and Supply Chain Used the software for: 6-12 months ### "Logistics usage." March 8, 2022 4.0 Overall WhipAround is a huge improvement to some of the more archaic methods of fleet management. The interface is a healthy design, user friendly, and excellent at navigating you where you want to be. The product itself offers a vast amount of tools and resources available to you at different levels. Pros I enjoy the ease of general fleet management. Helps us detect issues that could otherwise go unnoticed. Cons I don't have much to say about cons, it's more about the usage we personally get out of the product vs the capacity it could provide other companies that operate differently. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Wanted our fleet managed under 1 program and organized. Review Source SH Stephanie H. Owner Construction Used the software for: 1-2 years ### "Buyer BEWARE! PAY even after CANCEL up to 60 days " February 19, 2025 1.0 1\. Our shop/field did not utilize the service as much as we thought for the amount we were paying. That is why I am canceling, not easy and was told I will continue to be billed for 2 extra months unless, so I will have to fight with my credit card company to keep the theft from occurring. The continued invoicing for 60 days is a HORRIBLE business policy that they stand by, this is theft. I cannot bill customers for a service I am not providing. We will see if they make this right, but I am not hopeful as my rep kept saying this is their policy! Pros The wallet is useful to keep registration and insurance cards accessible to employees. Cons 1\. Unable to remove assets without an employee from Whip Around, they bill based on number of assets so like to keep that number high. 2. Unable to cancel subscription, takes 60 days and they threaten to continue to bill my credit card, which I cannot remove from my account. 3. My rep quit, the chat bot disconnected when asked to cancel subscription, called, took a month to get someone to respond on how to cancel. Review Source BF Bryan F. Operations Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Running a Transportation Company for the First Time" October 19, 2022 5.0 I often tell folks, if I didn't run a transportation company I'd be the national sales manager for the U.S. for Whip Around. I'm 100% on the team. Pros The ability to save, sort and analyze data without a team of staff to transfer paper spreadsheets to complex excel files. Cons While the platform design and function has certainly improved since the early days, and I'm pretty sure our company was one of your first U.S. subscribers, there is always room for growth in user/admin functionality and site navigation. But I'm confident you have people already on it. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing Whip Around At the time they did not offer the same services. Although they have been moving into that technology sphere more as of late. Review Source SS Scott S. Operation's Manager Construction Used the software for: 6-12 months ### "Great product" May 20, 2019 5.0 We are using Whip Around most particularly for Inspection reports on trucks and trailers as well as Inventory control and a mechanics checklist. Thus far, it has been great. We are supposed to be able to combine it with our Verizon Connect account, which we havent figured out as of yet, but it is a matter of time before it gets even better. Pros The ease of use is probably the best thing. We did a simple training for our crew one day and started use the following Monday. It was really easy to use. Cons Have not really found a con as of yet... Alternatives considered [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) Reason for choosing Whip Around Price. GoCanvas looked like a good product, however they wanted WAY too much money. They gave us a deep deep discount but we had to make the decision way too soon. And even WITH that discount, Whip Around beat their price. The price is based on how big your fleet is which is MUCH better than the platform GoCanvas has. Our other option was design our own app, which was going to cost us $20k+ and just really wasnt worth the effort. Review Source Response from Whip Around May 22, 2019 Thanks so much for your review Scott and yes we now have an integration with Verizon Connect. We a keen to continue to develop this and improve the customer experience. Please contact your account rep at Verizon Connect to get your credentials to connect the two accounts. If you need help with configuring it please let us know via the online chat. We are there 24/7 to support you. MC Marco C. Managing Partner Environmental Services Used the software for: 6-12 months ### "Great one stop shop for maintenance overview" December 11, 2021 5.0 Great Product that keeps my fleet on the right side of DOT compliance. Pros User interface is intuitive and really easy to use. The overview for a driver and his tasks he needs to complete are easily identified and performed leading to 100% compliance. Cons Nothing really.....We find the software meets our needs nicely Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing Whip Around Need Enterprise solution to make effective checklists etc. The more cost effective and comprehensive solution was to incorporate Whip Around Review Source GM Glenn M. Training Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "GlennM" April 21, 2022 5.0 The online help is very quick and useful when training new admin users. Pros Ease of creating forms that include photos to be input by drivers. Easy for drivers learn to use right away. Cons having to create a 'team' for each driver/asset. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reason for choosing Whip Around Ease of use by drivers and admin staff. Effectiveness of reporting to admin. Review Source KH Kyle H. Fleet Supervisor Farming Used the software for: 6-12 months ### "Great Product" September 13, 2021 5.0 A+ Great App Pros It’s super easy to use. Anyone can use it. It makes keeping track of a fleet simple and quick to find anything I need. Cons It takes a little while just to get things figured out but once it’s figured out on the backend it’s super easy. Alternatives considered [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing Whip Around It had everything we needed without extra bells and whistle’s that just cost extra money. Review Source JB Jeremy B. Branch Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Lifesaver" May 6, 2021 5.0 I stepped into a situation with 30 Recreational Vehicles with varying conditions and I was drowning trying to figure out which units needed what work. After researching and receiving demos from multiple providers, I did a trial of this and was sold. The utility of this tool is great and I cannot imagine trying to keep track of all these units the way we had before I bought this business. Pros WhipAround understands what's important about finding, managing and resolving defects to a vehicle. From start to finish I can digitally facilitate this aspect of my work, keep straight the status of the units, communicate clearly to several stakeholders, including insurance companies. The interface is intuitive and I can navigate around it easily with links to an inspection, a defect, a form, an asset readily available. Cons There are times that my inspections (which can take over an hour) will time out and I will lose my work in the middle of it. Doesn't happen often, and I think it might be if my phone switches from wifi to cell signal, but it has been frustrating. I also wish I had access to landscape photography and larger resolution images if needed. Alternatives considered [Record360](https://www.capterra.com/p/148961/Record360/) Reason for choosing Whip Around The ability to track a defect to a work order, and it's ultimate resolution. Review Source AH Andrew H. Sr Operations Manager Automotive Used the software for: 6-12 months ### "review for vehicle inspections" May 31, 2019 5.0 we tried out several vehicle inspection apps, some were great however not budget friendly. whiparound meet both our needs of being functional and budget friendly. Pros easy to customize, easy to use for back end users and users Cons hard to find in app sort for users. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reason for choosing Whip Around you all offered a very similar product but at a better rate, also very easy to work with during trial period. Review Source Response from Whip Around June 7, 2019 Thanks for the review! MS Mark S. Project Operations Manager Construction Used the software for: 6-12 months ### "Where have you been all our life WhipAround?" December 12, 2019 5.0 I think much of this is answered above but I'll try to comment simply here with some bullet points. -improved time management for our mechanics to the tune of 20% -our fleet has stayed moving more regularly due to a streamlined means of communications and necessary repairs. We've gone from being primarily reactive to primarily proactive. In 1 half of our company we've seen an 80% reduction in rental costs and I attribute some of this to the introduction of WhipAround to our fleet of heavy equipment. -We have improved accountability from our driver's. We can now see who is and who isn't following our policies and procedures on a daily basis and take corrective action -In the past we operated off of homegrown spreadsheets and files to hold information about our fleet. Now we are able to have 1 spot to store vehicle/equipment info, photos, reports, faults, repairs, etc. So simple! -Overall, I have and will continue to suggest WhipAround to anyone I associate with as I firmly believe in their product and the support from their team. We at Belknap Landscape Co. honestly couldn't be happier with our relationship Pros #1 - customer service and implementation of the software into our organization was amazing. #2 - \[SENSITIVE CONTENT HIDDEN\] is number 1 in customer service and attention to our needs and product development thoughts. #3 - \[SENSITIVE CONTENT HIDDEN\] took time to fly out to our team to help onboard our drivers into the software and provide a personal approach to the training #4 - the software is SOOO simple to use yet incredibly powerful and valuable in terms of results #5 - our drivers and mechanics now communicate totally differently than they use to in the past. Everything is streamlined and documented #6 - speaking of documentation...gone are the days of carbon copy books and tracking down hand written forms. Our organization has 4 facilities and to transfer information in a time-effective manner was everything but successful. With WhipAround the right people in our company get the information they need instantaneously allowing us to keep the right documents in the right place for legal purposes, allowing our mechanics to respond instantly to the needs of our fleet to keep them going and to effectively schedule the necessary repairs we need to run a profitable business. Everyone in the process of our fleet is accountable to their specific role when using WhipAround. Finally, the folks at WhipAround are all about product development and always open to suggestion/improvement of what they provide for a service which is a huge value add proposition in my book. Cons It costs .25 cents more per month per vehicle than the carbon copy book that we used in the past. Just kidding...that's all I've got. We thoroughly enjoy the business relationship we have with the WhipAround team! Reason for choosing Whip Around N/A Review Source BG Brian G. Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Whip Around - Best Tool for the Job!" September 29, 2022 5.0 It just works better than anything else out there. Pros Easy to use, intuitive and user friendly. A wealth of data at your fingertips. Tech support is friendly and knowledgeable. Cons Needs a at a glance page probably by week showing all of your assets and the results of the last inspection. Preferably printable. It is hard looking back and remembering which vehicle had which defect unless you pull up every inspection one by one. Reason for choosing Whip Around Decision was made by my boss, but there wasn't anything that came close to it. Review Source RD Ronald D. Fleet Manager Construction Used the software for: 1-2 years ### "Ya... it should buff out" April 22, 2024 4.0 Initial set up can be time consuming because program is so customizable. Once desired fleet operations are established system works unbelievably well in organizing, updating and informing all users as to current fleet status. Pros Every user (or just some) having the ability to report information and retrieve information of fleet operations at any time and it be current. Customizable service programs allowing any desired schedule to be set up and followed. Cons Data entry of 3rd party vendors expenses. Data entry of parts and supplies used in daily repair. Integration of venders to reduce data entry. Department expense calculating and budgeting reports. Review Source DJ Dakota J. Operations Assistant Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Whip Around Maintenance Review" May 18, 2023 4.0 Pros I enjoy the aspect of scheduling maintenance and it automatically informing us that a scheduled maintenance is coming up or overdue. Cons With the scheduled maintenance, there are times where a truck started over that maintenance threshold and will remain as overdue until it is filled, but cannot be filled. Review Source BH Brian H. Transportation Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "MCU Transportation Operations" June 22, 2021 5.0 Pros inspections, driver logs and mobile signature Cons we have no negative perspectives with this software at this moment in time Reason for choosing Whip Around the online marketing, decent pricing & \[CONTENT HIDDEN\] Review Source GR Gary R. operations manager Oil & Energy Used the software for: 2+ years ### "latx" October 24, 2023 5.0 very satisfied Pros the most useful feature for us is the ease of work orders from inspection to completed Cons in my opinion there are no cons to the whip around system Reason for choosing Whip Around just a total package from inspection to completed work orders Review Source AR Alicia R. Senior Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "WhipAround a very dependable application" July 21, 2022 5.0 I have nothing to say but the excellent application and excellent customer service, our agent calls every month to check and see if all is going well and if we need any further assistance. Pros We like that we are able to trace any repairs, and maintenance due, and the fact that we get notifications is awesome Cons Is not that I like least maybe would be a great idea to add a location when they are doing their inspections Reason for choosing Whip Around due to the overall experience.. no complaints at all. Review Source EM Eugene M. Shop manager Oil & Energy Used the software for: 1-2 years ### "Very good program " October 20, 2022 5.0 Best program I have ever used Pros I love everything about this program from the maintenance side to the inspection process Cons I have no bad things to say bad about this program. It take so used to get on how you use it but once you find out how it’s very easily navigated . Reason for choosing Whip Around Customer service Review Source JL Jim L. Fleet Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Makes my job a lot easier and organized" November 1, 2021 5.0 Since starting to use Whip, everything is so much better and easier, communication wise with my whole fleet. This really helps having 3 locations and I can see daily tracking of vehicles even when they're not right in front of me all the time. Pros I love that everything is right in one program that I need to manage my fleet. It gets updated on the fly by myself or the drivers and other managers and keeps it pretty simple to stay on schedule. Cons Maybe I haven't found out how to do it yet but the one and only thing I don't like is if a vehicle has a defect for a longer period of time, say a computer is down and we're waiting on parts for a while, that defect is recorded daily and it doesn't consolidate all dates reported for one repair on a work order. This causes me to have to go back and individually marks "Corrected" on the dates in order to keep the defect pie graph up to date and accurate Review Source ZF Zackary F. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Give it a shot best software I've found so far!!" May 4, 2022 5.0 Whip Around thus far has been a great investment for my company. Customer service is fast and an actual person. Pros The software is easy to implement and doesn't take much tech savvy to figure out. You are able to set your maintenance needs and inspection needs. Everything is adjustable to meet your needs. Cons Being able to message the drivers. Maybe I don't know how to do it yet. But I would like to be able to set the maintenance needs of that asset and make sure the drivers receive a warning pertaining to just their truck. Review Source WH Walter H. Shop Manager Construction Used the software for: 1-2 years ### "redesign the dashboard and inspection history headings " June 19, 2024 3.0 Pros documentation of the machine. inspection history. Cons I use whip around on a daily basis several times of the day. I was wondering if by chance that the app can be redesigned so that the location of the machines can be present in the defect and inspection history portion of the headings. I have several pieces of equipment that get inspected on a daily basis and with the location of the job in the headings would benefit my operations. I can select a job location and pick several pieces of equipment that my techs can go out and repair. I have reached out to my superiors and asked the same question with no response. I was wondering if you could assist with my request. Feel free to reach out to me and i can discuss further on my request. thanks Walter Hanson Staker Parson Companies. 801-509-1218 Review Source DW Dan W. Dispatching Coordinator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "People actually helping people -" March 29, 2019 5.0 My interactions with the Whip Around crew has been great. They are actually people - can you believe that!? People helping people in an attempt to make their software better, make your jobs easier, help you solve problems and eliminate wasted time... its crazy. When I send a message to their support team on the website, I get a response (sometimes from a robot, but even the robot is helpful and a real person will be with you within a couple minutes); when I call I get to talk to someone; when I email I actually get a response - they even follow-up with appropriate calls and emails. Super great group to work with. The software has been easy to implement (given proper time to create the forms) and the way we were able to create and customize these forms has sped up the drivers times on completing pre-trip inspections, reduced the number of faults missed, and decreased our maintenance turn-around so that our vehicles are kept road-ready more often. Implementing and using Whip Around has been a very positive experience for us. Pros I would change the question to ask "What DO you like most..." as we don't plan on eliminating the use of Whip Around anytime soon. It has saved us a ton of time by digitizing and streamlining a cumbersome paper data-entry process. That benefit just by itself, ignoring the other utilities of Whip Around, more than justifies its low-cost (which is another great benefit). Cons There is only one small con that I can think of currently - It would be amazing if the system would auto-log drivers out after X amount of time being idle. This issue also falls on our drivers for being forgetful or non-observant, but auto-logout would eliminate the "oops, I didn't realize I was on another drivers account" hiccups. Review Source Response from Whip Around April 2, 2019 Hi Dan! Thank you so much for taking the time to leave us this feedback. We are currently in discussion about the auto log out for drivers. I will be sure to keep you in the loop with this. We appreciate your business and are so excited to continue working with you! TB Terry B. Owner Package/Freight Delivery Used the software for: 2+ years ### "Needs Video" March 16, 2024 4.0 Pros Easy to use and train our drivers to use Cons Needs Video and ability to export the inspections Reason for choosing Whip Around Not many options at the time we chose it. Review Source SP Steven P. vp Supermarkets Used the software for: 2+ years ### "same day" March 9, 2023 5.0 okhelpful in maintenance Pros easy to teach how to use the basicsour crew needs it to be easy and fast Cons that our crew is resistant to do any extra work Alternatives considered [N-sight RMM](https://www.capterra.com/p/163344/N-sight/) Reason for choosing Whip Around no options compared Review Source JG Jason G. Fleet Manager Maritime Used the software for: 1-2 years ### "Great for fleet and machinery " February 5, 2023 5.0 Software is great the customer service is outstanding and the ability to get further one one training is always a plus. Pros The ability to access on my PC and mobile Cons Have yet to dislike anything I have used in our current applications Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.