# Whip Around Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Whip Around the right Inspection solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148935/Whip-Around/reviews

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Whip Around

4.7 (577)

[View alternatives](https://www.capterra.com/p/148935/Whip-Around/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 10th, 2026

# Reviews of Whip Around

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

JF

Joshua F

Operations ManagerLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months.

“The preventative maintenance and driver inspections are critical to ensuring a healthy fleet and keeping my drivers watching for any malfunctions with my vehicles—these notifications of maintenance due really help me keep track of my ever-growing fleet. “

August 10, 2022

SH

Stephanie H

OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Unable to cancel subscription, takes 60 days and they threaten to continue to bill my credit card, which I cannot remove from my account.“

February 19, 2025

SC

Scott C

OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months.

“The ability to track each truck of its inspection history, mileage, and maintenance from the fingertips of your phone or online computer, it just works.“

December 24, 2022

JF

John F

Shop ForemanTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years.

“That is a complete waste of paper and resources“

November 13, 2025

JF

Joshua F

Operations ManagerLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months.

“I also really like being able to notify all my drivers at the same time and being able to set up a text delivery automatically on a schedule.“

August 10, 2022

SH

Stephanie H

OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Our shop/field did not utilize the service as much as we thought for the amount we were paying. “

February 19, 2025

RW

Rose W

COB and SafetyMaritime, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The ease of input and training is awesome.“

March 1, 2025

EY

Eamonn Y

MechanicTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“it crashes, you type a response that takes you 10 minutes to write and then after submitting it gives an error and half the time I just say F it and don't redo it.“

April 4, 2024

## Showing most helpful reviews

Showing 1-25 of 577 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brock M.  
President  
Construction  
Used the software for: 6-12 months

### "A Great Boost to Our Maintenance Program"

January 18, 2024

5.0

Pros

User Friendly Access - it was easy for all of our drivers to understand and utilize daily

Cons

Setting up all the assets and details of each vehicle, tedious but unavoidable

Review Source

AP

Andrew P.  
Shop manager  
Automotive  
Used the software for: 2+ years

### "Shop Manager"

November 10, 2022

5.0

Has been great for the last 7years. Inhave brought on 3 different companys and has worked out amazingly.

Pros

I love the ease of being able to teach new employees how to use the software in less than a day. Its very simple compared to others i have used.

Cons

Sometimes i which the maintenance side would allow to put in a consistent hourly rate for the techs rather than you or them having to put the cost in manually.

Reason for choosing Whip Around

Again the ease of use and cost

Switched from

[Fleet Maintenance Pro](https://www.capterra.com/p/2079/Fleet-Maintenance-Pro/)

Ease of use and dvir services. Also links with many gps based services.

Review Source

JD

Josh D.  
Boring  
Construction  
Used the software for: I used a free trial

### "Bad terrible "

November 27, 2024

1.0

Terrible you guys put a collection agency on my account and destroying my credit.

Pros

Nothing. This stuff is a scam. And I’m stuck having to pay for it when I don’t even want it.

Cons

Everything. You guys put a collection agency on it. I don’t even use this crap. And just destroying my credi. I didn’t even want this crap

Review Source

BD

Brian D.  
Operations manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Logistics usage."

March 8, 2022

4.0

Overall WhipAround is a huge improvement to some of the more archaic methods of fleet management. The interface is a healthy design, user friendly, and excellent at navigating you where you want to be. The product itself offers a vast amount of tools and resources available to you at different levels.

Pros

I enjoy the ease of general fleet management. Helps us detect issues that could otherwise go unnoticed.

Cons

I don't have much to say about cons, it's more about the usage we personally get out of the product vs the capacity it could provide other companies that operate differently.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Wanted our fleet managed under 1 program and organized.

Review Source

BF

Bryan F.  
Operations Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Running a Transportation Company for the First Time"

October 19, 2022

5.0

I often tell folks, if I didn't run a transportation company I'd be the national sales manager for the U.S. for Whip Around. I'm 100% on the team.

Pros

The ability to save, sort and analyze data without a team of staff to transfer paper spreadsheets to complex excel files.

Cons

While the platform design and function has certainly improved since the early days, and I'm pretty sure our company was one of your first U.S. subscribers, there is always room for growth in user/admin functionality and site navigation. But I'm confident you have people already on it.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Whip Around

At the time they did not offer the same services. Although they have been moving into that technology sphere more as of late.

Review Source

SS

Scott S.  
Operation's Manager  
Construction  
Used the software for: 6-12 months

### "Great product"

May 20, 2019

5.0

We are using Whip Around most particularly for Inspection reports on trucks and trailers as well as Inventory control and a mechanics checklist. Thus far, it has been great. We are supposed to be able to combine it with our Verizon Connect account, which we havent figured out as of yet, but it is a matter of time before it gets even better.

Pros

The ease of use is probably the best thing. We did a simple training for our crew one day and started use the following Monday. It was really easy to use.

Cons

Have not really found a con as of yet...

Alternatives considered

[GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)

Reason for choosing Whip Around

Price. GoCanvas looked like a good product, however they wanted WAY too much money. They gave us a deep deep discount but we had to make the decision way too soon. And even WITH that discount, Whip Around beat their price. The price is based on how big your fleet is which is MUCH better than the platform GoCanvas has. Our other option was design our own app, which was going to cost us $20k+ and just really wasnt worth the effort.

Review Source

Response from Whip Around

May 22, 2019

Thanks so much for your review Scott and yes we now have an integration with Verizon Connect. We a keen to continue to develop this and improve the customer experience. Please contact your account rep at Verizon Connect to get your credentials to connect the two accounts. If you need help with configuring it please let us know via the online chat. We are there 24/7 to support you.

MC

Marco C.  
Managing Partner  
Environmental Services  
Used the software for: 6-12 months

### "Great one stop shop for maintenance overview"

December 11, 2021

5.0

Great Product that keeps my fleet on the right side of DOT compliance.

Pros

User interface is intuitive and really easy to use. The overview for a driver and his tasks he needs to complete are easily identified and performed leading to 100% compliance.

Cons

Nothing really.....We find the software meets our needs nicely

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Whip Around

Need Enterprise solution to make effective checklists etc. The more cost effective and comprehensive solution was to incorporate Whip Around

Review Source

GM

Glenn M.  
Training Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "GlennM"

April 21, 2022

5.0

The online help is very quick and useful when training new admin users.

Pros

Ease of creating forms that include photos to be input by drivers. Easy for drivers learn to use right away.

Cons

having to create a 'team' for each driver/asset.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reason for choosing Whip Around

Ease of use by drivers and admin staff. Effectiveness of reporting to admin.

Review Source

KH

Kyle H.  
Fleet Supervisor  
Farming  
Used the software for: 6-12 months

### "Great Product"

September 13, 2021

5.0

A+ Great App

Pros

It’s super easy to use. Anyone can use it. It makes keeping track of a fleet simple and quick to find anything I need.

Cons

It takes a little while just to get things figured out but once it’s figured out on the backend it’s super easy.

Alternatives considered

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Reason for choosing Whip Around

It had everything we needed without extra bells and whistle’s that just cost extra money.

Review Source

JB

Jeremy B.  
Branch Owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Lifesaver"

May 6, 2021

5.0

I stepped into a situation with 30 Recreational Vehicles with varying conditions and I was drowning trying to figure out which units needed what work. After researching and receiving demos from multiple providers, I did a trial of this and was sold. The utility of this tool is great and I cannot imagine trying to keep track of all these units the way we had before I bought this business.

Pros

WhipAround understands what's important about finding, managing and resolving defects to a vehicle. From start to finish I can digitally facilitate this aspect of my work, keep straight the status of the units, communicate clearly to several stakeholders, including insurance companies. The interface is intuitive and I can navigate around it easily with links to an inspection, a defect, a form, an asset readily available.

Cons

There are times that my inspections (which can take over an hour) will time out and I will lose my work in the middle of it. Doesn't happen often, and I think it might be if my phone switches from wifi to cell signal, but it has been frustrating. I also wish I had access to landscape photography and larger resolution images if needed.

Alternatives considered

[Record360](https://www.capterra.com/p/148961/Record360/)

Reason for choosing Whip Around

The ability to track a defect to a work order, and it's ultimate resolution.

Review Source

WH

Walter H.  
Shop Manager  
Construction  
Used the software for: 1-2 years

### "redesign the dashboard and inspection history headings "

June 19, 2024

3.0

Pros

documentation of the machine. inspection history.

Cons

I use whip around on a daily basis several times of the day. I was wondering if by chance that the app can be redesigned so that the location of the machines can be present in the defect and inspection history portion of the headings. I have several pieces of equipment that get inspected on a daily basis and with the location of the job in the headings would benefit my operations. I can select a job location and pick several pieces of equipment that my techs can go out and repair. I have reached out to my superiors and asked the same question with no response. I was wondering if you could assist with my request. Feel free to reach out to me and i can discuss further on my request. thanks Walter Hanson Staker Parson Companies. 801-509-1218

Review Source

JB

JOE B.  
shop supervisor  
Program Development  
Used the software for: 1-2 years

### "whip around 8/2/2021"

August 2, 2021

4.0

its a good system to work with . just as you work with it more you where some improvements can made . and tweeks to eleminate the repetetion .

Pros

the inspection if used properly are very helpful , the manitenance program is very good. .

Cons

need more admin and supervisor training on how to properly use the product so all departments benefit . drivers need more training on conducting inspection and what is safety and what is not . drivers need to be accountable more. on thing i would love to see . if a driver fails a unit on a pre or post trip . it should automatically go to out of service status . and noe should be able to conduct a inspection until repairsare made and signed off by mechanic and place back in service .

Review Source

BG

Brian G.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Whip Around - Best Tool for the Job!"

September 29, 2022

5.0

It just works better than anything else out there.

Pros

Easy to use, intuitive and user friendly. A wealth of data at your fingertips. Tech support is friendly and knowledgeable.

Cons

Needs a at a glance page probably by week showing all of your assets and the results of the last inspection. Preferably printable. It is hard looking back and remembering which vehicle had which defect unless you pull up every inspection one by one.

Reason for choosing Whip Around

Decision was made by my boss, but there wasn't anything that came close to it.

Review Source

AT

Adam T.  
Maintenance manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great for trucking outfits "

September 15, 2022

4.0

Overall allows us to track services and repairs of equipment on a daily basis

Pros

Easy to use nd its great that it ties in to phone

Cons

area that could use work is if a defect is minor that is marked in progress , that an operator change that repeats the same defect would not pop up again . Such as scratch in paint or any minor cosmetic damage

Reason for choosing Whip Around

We moved from spend map as there was to much data entry required and to many fields to fill out which would have required to much time

Review Source

SM

Shane M.  
Business Manager  
Construction  
Used the software for: 6-12 months

### "Great Program For Fleet Tracking"

June 21, 2021

5.0

My location tests new technology and decides if it should be implemented throughout the company. Whip Around is a product that passed all of our requirements, and I wish we switched to it years ago. No more paper logs!

Pros

Support has been amazing. \[SENSITIVE CONTENT HIDDEN\] has been super helpful with whatever we have needed. We even made a few suggestions, that the company implemented. Training was easy, and to the point, being able to utilize almost form is super helpful. Being able to have a real time option for my fleet managing has been a lifesaver.

Cons

The only complaint I did have, the company addressed and fixed. I wanted the option to redflag assets to know which ones were out of service. I made the recommendation and the company implemented it.

Review Source

CT

Christopher T.  
Road traffic technician  
Construction  
Used the software for: 1-2 years

### "Whip Around Review"

March 19, 2024

5.0

While using Whip Around I have only encountered one glitch while using the app on my iPhone. I quickly contacted customer service and was connected to a technical support agent who helped me with my problem in a timely manner. Communication was very well maintained throughout the process as well thanks to \[sensitive content hidden\].

Pros

Let’s you do a real time inspection of any unit being used. Let’s other users know of any malfunctions or problems that have occurred as well.

Cons

I don’t have any complaints about the app.

Review Source

MO

Melchor O.  
Warehouse Lead  
Food & Beverages  
Used the software for: 1-2 years

### "Whip Around Fan "

December 17, 2022

5.0

Managing defects and making sure staff is inspecting equipment.

Pros

The most impact feature would be the reported defects feature. Notifications sent when defects are reported by staff members. Easy to track equipment and prioritize what defects to tackle first.

Cons

Can’t complain about anything on the software. All features are useful in their own way.

Review Source

JP

Jeffrey P.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Whiparound works great for our company"

October 5, 2023

5.0

Fantastic from the software to customer service it always been up to par.

Pros

I enjoy the simplistic format and extremely user friendly qualities of the app. The drivers at our company love it compared to the old paper inspections that we were using before whiparound.

Cons

I have no issues with whiparound's software

Review Source

SC

Scott C.  
Owner  
Environmental Services  
Used the software for: 6-12 months

### "It just works as it should! "

December 24, 2022

5.0

The ability to track each truck of its inspection history, mileage, and maintenance from the fingertips of your phone or online computer, it just works.

Pros

The software is so user-friendly, no matter your experience with apps, it walks you through step by-step of your inspection pre and post-inspection reporting.

Cons

It would be nice to know this was (In Ontario) MTO certified/approved.

Review Source

CS

Cary S.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Too Expensive. We gone."

September 20, 2023

4.0

Price was way over the top.

Pros

It was easy on the layout. Drivers found the prestarts great.

Cons

Price. We run combinations, so it turned out too expensive to use and enter all the equipment. We have over 150+ assets. We found another company here in Australia (MEX) that was so much cheaper for us. We had a phone call from Whip Around and I explained the situation to her, and she asked higher above for better price for us. But the horse already bolted and we were signed up with MEX.

Reason for choosing Whip Around

I liked the layout.

Review Source

AN

Allen N.  
Fleet Service Cooridinator  
Construction  
Used the software for: Less than 6 months

### "Worth every Penny !!!"

January 27, 2023

5.0

100% positive . Whip Around has improved the fleet management 10 fold.

Pros

The program takes very little time to navigate . Maintenance tracking is simple and no longer an effort . Real time results after submission is a huge safety factor for Operators and Drivers .

Cons

After looking at the Templates that were provided I could not find one for Skid Steer equipment like Bobcat T series .

Reason for choosing Whip Around

It was the ease of use and the capabilties .

Review Source

DW

Dan W.  
Dispatching Coordinator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "People actually helping people -"

March 29, 2019

5.0

My interactions with the Whip Around crew has been great. They are actually people - can you believe that!? People helping people in an attempt to make their software better, make your jobs easier, help you solve problems and eliminate wasted time... its crazy. When I send a message to their support team on the website, I get a response (sometimes from a robot, but even the robot is helpful and a real person will be with you within a couple minutes); when I call I get to talk to someone; when I email I actually get a response - they even follow-up with appropriate calls and emails. Super great group to work with. The software has been easy to implement (given proper time to create the forms) and the way we were able to create and customize these forms has sped up the drivers times on completing pre-trip inspections, reduced the number of faults missed, and decreased our maintenance turn-around so that our vehicles are kept road-ready more often. Implementing and using Whip Around has been a very positive experience for us.

Pros

I would change the question to ask "What DO you like most..." as we don't plan on eliminating the use of Whip Around anytime soon. It has saved us a ton of time by digitizing and streamlining a cumbersome paper data-entry process. That benefit just by itself, ignoring the other utilities of Whip Around, more than justifies its low-cost (which is another great benefit).

Cons

There is only one small con that I can think of currently - It would be amazing if the system would auto-log drivers out after X amount of time being idle. This issue also falls on our drivers for being forgetful or non-observant, but auto-logout would eliminate the "oops, I didn't realize I was on another drivers account" hiccups.

Review Source

Response from Whip Around

April 2, 2019

Hi Dan! Thank you so much for taking the time to leave us this feedback. We are currently in discussion about the auto log out for drivers. I will be sure to keep you in the loop with this. We appreciate your business and are so excited to continue working with you!

TB

Terry B.  
Owner  
Package/Freight Delivery  
Used the software for: 2+ years

### "Needs Video"

March 16, 2024

4.0

Pros

Easy to use and train our drivers to use

Cons

Needs Video and ability to export the inspections

Reason for choosing Whip Around

Not many options at the time we chose it.

Review Source

SP

Steven P.  
vp  
Supermarkets  
Used the software for: 2+ years

### "same day"

March 9, 2023

5.0

okhelpful in maintenance

Pros

easy to teach how to use the basicsour crew needs it to be easy and fast

Cons

that our crew is resistant to do any extra work

Alternatives considered

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)

Reason for choosing Whip Around

no options compared

Review Source

JG

Jason G.  
Fleet Manager  
Maritime  
Used the software for: 1-2 years

### "Great for fleet and machinery "

February 5, 2023

5.0

Software is great the customer service is outstanding and the ability to get further one one training is always a plus.

Pros

The ability to access on my PC and mobile

Cons

Have yet to dislike anything I have used in our current applications

Review Source

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