--- title: "Whip Around Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Whip Around the right Fleet Management solution for you? Explore 578 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148935/Whip-Around/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Whip Around 4.7 (578) [View alternatives](https://www.capterra.com/p/148935/Whip-Around/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Whip Around Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews SC Scott C OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months. “The ability to track each truck of its inspection history, mileage, and maintenance from the fingertips of your phone or online computer, it just works.“ December 24, 2022 BH Brittney H VP OperationsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “Whip Around is charging me approximately $300 every month. When a customer repeatedly communicates that they no longer want a service, continuing to make cancellation unnecessarily difficult at this price point is completely unacceptable.“ September 2, 2026 RW Rose W COB and SafetyMaritime, 501 - 1,000 employeesUsed the software for: More than 2 years. “The ease of input and training is awesome.“ March 1, 2025 BH Brittney H VP OperationsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “Based on what I have experienced, I would not sign up again simply because of the cancellation process alone. And if Whip Around responds to this review with the standard, “Hi Brittney, we're sorry you've had this experience.“ September 2, 2026 KT Kristina T AdministratorConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “There is instant support if you have any questions and super helpful customer assistance“ February 13, 2024 BH Brittney H VP OperationsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “I’ve requested cancellation 6–8 times over two years by email and chat, yet I continue to be charged about $300/month.“ September 2, 2026 SC Scott C OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months. “The software is so user-friendly, no matter your experience with apps, it walks you through step by-step of your inspection pre and post-inspection reporting.“ December 24, 2022 BH Brittney H VP OperationsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “Other times I miss a phone call, return the call, and get no response.“ September 2, 2026 ## Showing most helpful reviews Showing 1-25 of 578 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Brittney H. VP Operations Used the software for: 3-5 years ### "Do NOT get caught in the trap of even trying it" September 3, 2026 1.0 I rarely leave reviews like this, but after nearly two years of trying to cancel my Whip Around subscription, I feel other businesses need to know what they may be signing up for. I have attempted to cancel this subscription at least 6–8 separate times over the past two years. I have emailed, contacted support through chat, and repeatedly stated—in writing—that I wanted my account canceled. The process has been remarkably consistent: I am told my cancellation request has been received, but that someone needs to contact me to “confirm” it. Sometimes no one contacts me at all. Other times I miss a phone call, return the call, and get no response. I have even specifically told support, in writing, that I do not need or want another phone call to confirm my cancellation. My written request IS my confirmation. Cancel the subscription. Yet somehow, the subscription continues. This is not a $14.99/month service that I forgot about. Whip Around is charging me approximately $300 every month. When a customer repeatedly communicates that they no longer want a service, continuing to make cancellation unnecessarily difficult at this price point is completely unacceptable. A couple of weeks ago, after yet another attempt to cancel and after making it very clear how frustrated I had become, I finally received a call from someone at Whip Around. He told me there was normally a 60-day notice requirement, but because of the circumstances and my repeated attempts to cancel, he told me not to worry about it and that he would waive the requirement and get the account taken care of. I thought this was finally over. Today I discovered that Whip Around charged me for another month. At this point, my issue isn't whether the software is good or bad. Software and AI are evolving rapidly, and there are plenty of options available. My issue is much more basic: customers should be able to cancel a software subscription when they clearly and repeatedly request cancellation. It should not take years, numerous emails, multiple support chats, missed and returned phone calls, and escalating frustration just to stop being charged. So my warning to other businesses is simple: before signing up for Whip Around, understand that my experience trying to cancel has been extraordinarily difficult. Based on what I have experienced, I would not sign up again simply because of the cancellation process alone. And if Whip Around responds to this review with the standard, “Hi Brittney, we're sorry you've had this experience. Please contact us with your account information so we can look into this,” there is no need. My latest invoice number is #198095. You can look up my account from there. I have contacted you. Repeatedly. I don't need another apology, another support ticket, or another phone call to “confirm” that I want to cancel. I need the subscription canceled and the charges to stop. Pros Easy interface to use and customize. The app and desktop are very intuitive and easy for users to learn at any skill level. Cons The NEVER ENDING subscription charges. Nearly impossible to cancel. I’ve requested cancellation 6–8 times over two years by email and chat, yet I continue to be charged about $300/month. The cancellation process alone is enough for me to never recommend Whip Around. Review Source Shop Foreman Used the software for: 1-3 years ### "work orders" November 17, 2025 3.0 it is ok, new version is absolutely terrible it is hard to navigate there is no back button and it take 2 times longer to complete any work orders from a technician point of view. When downloading the pdf's for printing work orders, the program prints 1 page per task. That is a complete waste of paper and resources Pros nothing is a pro in the newest version. Waste of effort and time while trying to navigate new version. Cons The latest version upgrade/ Hard to navigate, no training, new version is 1000 times hard to work around in, when printing tasks it prints one task per page of paper. THAT IS A WASTE OF PAPER AND RESOURCES. Review Source President Used the software for: Less than 1 year ### "A Great Boost to Our Maintenance Program" January 19, 2024 5.0 Pros User Friendly Access - it was easy for all of our drivers to understand and utilize daily Cons Setting up all the assets and details of each vehicle, tedious but unavoidable Review Source Operations manager Used the software for: Less than 1 year ### "Logistics usage." March 9, 2022 4.0 Overall WhipAround is a huge improvement to some of the more archaic methods of fleet management. The interface is a healthy design, user friendly, and excellent at navigating you where you want to be. The product itself offers a vast amount of tools and resources available to you at different levels. Pros I enjoy the ease of general fleet management. Helps us detect issues that could otherwise go unnoticed. Cons I don't have much to say about cons, it's more about the usage we personally get out of the product vs the capacity it could provide other companies that operate differently. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Wanted our fleet managed under 1 program and organized. Review Source Owner Used the software for: 1-3 years ### "Buyer BEWARE! PAY even after CANCEL up to 60 days " February 20, 2025 1.0 1\. Our shop/field did not utilize the service as much as we thought for the amount we were paying. That is why I am canceling, not easy and was told I will continue to be billed for 2 extra months unless, so I will have to fight with my credit card company to keep the theft from occurring. The continued invoicing for 60 days is a HORRIBLE business policy that they stand by, this is theft. I cannot bill customers for a service I am not providing. We will see if they make this right, but I am not hopeful as my rep kept saying this is their policy! Pros The wallet is useful to keep registration and insurance cards accessible to employees. Cons 1\. Unable to remove assets without an employee from Whip Around, they bill based on number of assets so like to keep that number high. 2. Unable to cancel subscription, takes 60 days and they threaten to continue to bill my credit card, which I cannot remove from my account. 3. My rep quit, the chat bot disconnected when asked to cancel subscription, called, took a month to get someone to respond on how to cancel. Review Source Bryan F. Operations Director Used the software for: 3-5 years ### "Running a Transportation Company for the First Time" October 31, 2022 5.0 I often tell folks, if I didn't run a transportation company I'd be the national sales manager for the U.S. for Whip Around. I'm 100% on the team. Pros The ability to save, sort and analyze data without a team of staff to transfer paper spreadsheets to complex excel files. Cons While the platform design and function has certainly improved since the early days, and I'm pretty sure our company was one of your first U.S. subscribers, there is always room for growth in user/admin functionality and site navigation. But I'm confident you have people already on it. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reasons for choosing Whip Around At the time they did not offer the same services. Although they have been moving into that technology sphere more as of late. Review Source Operation's Manager Used the software for: Less than 1 year ### "Great product" May 21, 2019 5.0 We are using Whip Around most particularly for Inspection reports on trucks and trailers as well as Inventory control and a mechanics checklist. Thus far, it has been great. We are supposed to be able to combine it with our Verizon Connect account, which we havent figured out as of yet, but it is a matter of time before it gets even better. Pros The ease of use is probably the best thing. We did a simple training for our crew one day and started use the following Monday. It was really easy to use. Cons Have not really found a con as of yet... Alternatives considered [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) Reasons for choosing Whip Around Price. GoCanvas looked like a good product, however they wanted WAY too much money. They gave us a deep deep discount but we had to make the decision way too soon. And even WITH that discount, Whip Around beat their price. The price is based on how big your fleet is which is MUCH better than the platform GoCanvas has. Our other option was design our own app, which was going to cost us $20k+ and just really wasnt worth the effort. Review Source Response from Whip Around May 22, 2019 Thanks so much for your review Scott and yes we now have an integration with Verizon Connect. We a keen to continue to develop this and improve the customer experience. Please contact your account rep at Verizon Connect to get your credentials to connect the two accounts. If you need help with configuring it please let us know via the online chat. We are there 24/7 to support you. Managing Partner Used the software for: Less than 1 year ### "Great one stop shop for maintenance overview" December 15, 2021 5.0 Great Product that keeps my fleet on the right side of DOT compliance. Pros User interface is intuitive and really easy to use. The overview for a driver and his tasks he needs to complete are easily identified and performed leading to 100% compliance. Cons Nothing really.....We find the software meets our needs nicely Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reasons for choosing Whip Around Need Enterprise solution to make effective checklists etc. The more cost effective and comprehensive solution was to incorporate Whip Around Review Source Training Manager Used the software for: 3-5 years ### "GlennM" April 23, 2022 5.0 The online help is very quick and useful when training new admin users. Pros Ease of creating forms that include photos to be input by drivers. Easy for drivers learn to use right away. Cons having to create a 'team' for each driver/asset. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reasons for choosing Whip Around Ease of use by drivers and admin staff. Effectiveness of reporting to admin. Review Source Fleet Supervisor Used the software for: Less than 1 year ### "Great Product" September 16, 2021 5.0 A+ Great App Pros It’s super easy to use. Anyone can use it. It makes keeping track of a fleet simple and quick to find anything I need. Cons It takes a little while just to get things figured out but once it’s figured out on the backend it’s super easy. Alternatives considered [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reasons for choosing Whip Around It had everything we needed without extra bells and whistle’s that just cost extra money. Review Source Branch Owner Used the software for: Less than 1 year ### "Lifesaver" May 11, 2021 5.0 I stepped into a situation with 30 Recreational Vehicles with varying conditions and I was drowning trying to figure out which units needed what work. After researching and receiving demos from multiple providers, I did a trial of this and was sold. The utility of this tool is great and I cannot imagine trying to keep track of all these units the way we had before I bought this business. Pros WhipAround understands what's important about finding, managing and resolving defects to a vehicle. From start to finish I can digitally facilitate this aspect of my work, keep straight the status of the units, communicate clearly to several stakeholders, including insurance companies. The interface is intuitive and I can navigate around it easily with links to an inspection, a defect, a form, an asset readily available. Cons There are times that my inspections (which can take over an hour) will time out and I will lose my work in the middle of it. Doesn't happen often, and I think it might be if my phone switches from wifi to cell signal, but it has been frustrating. I also wish I had access to landscape photography and larger resolution images if needed. Alternatives considered [Record360](https://www.capterra.com/p/148961/Record360/) Reasons for choosing Whip Around The ability to track a defect to a work order, and it's ultimate resolution. Review Source Sr Operations Manager Used the software for: Less than 1 year ### "review for vehicle inspections" June 3, 2019 5.0 we tried out several vehicle inspection apps, some were great however not budget friendly. whiparound meet both our needs of being functional and budget friendly. Pros easy to customize, easy to use for back end users and users Cons hard to find in app sort for users. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reasons for choosing Whip Around you all offered a very similar product but at a better rate, also very easy to work with during trial period. Review Source Response from Whip Around June 7, 2019 Thanks for the review! Project Operations Manager Used the software for: Less than 1 year ### "Where have you been all our life WhipAround?" December 18, 2019 5.0 I think much of this is answered above but I'll try to comment simply here with some bullet points. -improved time management for our mechanics to the tune of 20% -our fleet has stayed moving more regularly due to a streamlined means of communications and necessary repairs. We've gone from being primarily reactive to primarily proactive. In 1 half of our company we've seen an 80% reduction in rental costs and I attribute some of this to the introduction of WhipAround to our fleet of heavy equipment. -We have improved accountability from our driver's. We can now see who is and who isn't following our policies and procedures on a daily basis and take corrective action -In the past we operated off of homegrown spreadsheets and files to hold information about our fleet. Now we are able to have 1 spot to store vehicle/equipment info, photos, reports, faults, repairs, etc. So simple! -Overall, I have and will continue to suggest WhipAround to anyone I associate with as I firmly believe in their product and the support from their team. We at Belknap Landscape Co. honestly couldn't be happier with our relationship Pros #1 - customer service and implementation of the software into our organization was amazing. #2 - \[SENSITIVE CONTENT HIDDEN\] is number 1 in customer service and attention to our needs and product development thoughts. #3 - \[SENSITIVE CONTENT HIDDEN\] took time to fly out to our team to help onboard our drivers into the software and provide a personal approach to the training #4 - the software is SOOO simple to use yet incredibly powerful and valuable in terms of results #5 - our drivers and mechanics now communicate totally differently than they use to in the past. Everything is streamlined and documented #6 - speaking of documentation...gone are the days of carbon copy books and tracking down hand written forms. Our organization has 4 facilities and to transfer information in a time-effective manner was everything but successful. With WhipAround the right people in our company get the information they need instantaneously allowing us to keep the right documents in the right place for legal purposes, allowing our mechanics to respond instantly to the needs of our fleet to keep them going and to effectively schedule the necessary repairs we need to run a profitable business. Everyone in the process of our fleet is accountable to their specific role when using WhipAround. Finally, the folks at WhipAround are all about product development and always open to suggestion/improvement of what they provide for a service which is a huge value add proposition in my book. Cons It costs .25 cents more per month per vehicle than the carbon copy book that we used in the past. Just kidding...that's all I've got. We thoroughly enjoy the business relationship we have with the WhipAround team! Reasons for choosing Whip Around N/A Review Source Brian G. Operations Manager Used the software for: 1-3 years ### "Whip Around - Best Tool for the Job!" October 4, 2022 5.0 It just works better than anything else out there. Pros Easy to use, intuitive and user friendly. A wealth of data at your fingertips. Tech support is friendly and knowledgeable. Cons Needs a at a glance page probably by week showing all of your assets and the results of the last inspection. Preferably printable. It is hard looking back and remembering which vehicle had which defect unless you pull up every inspection one by one. Reasons for choosing Whip Around Decision was made by my boss, but there wasn't anything that came close to it. Review Source Fleet Manager Used the software for: 1-3 years ### "Ya... it should buff out" June 14, 2024 4.0 Initial set up can be time consuming because program is so customizable. Once desired fleet operations are established system works unbelievably well in organizing, updating and informing all users as to current fleet status. Pros Every user (or just some) having the ability to report information and retrieve information of fleet operations at any time and it be current. Customizable service programs allowing any desired schedule to be set up and followed. Cons Data entry of 3rd party vendors expenses. Data entry of parts and supplies used in daily repair. Integration of venders to reduce data entry. Department expense calculating and budgeting reports. Switched from [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Review Source DOT Compliance Manager Used the software for: 3-5 years ### "One of Our Best Tools" June 23, 2021 5.0 From the moment we expressed interest in this product, we have had a great experience. Their customer service is always available and always helpful. I've expressed interest in having other features before and they listened. This is a great company with a great product. This is one of the best tools we have in our DOT Compliance program. Pros Whip Around is easy to set up and use. Driver training can be done in minutes. Also, the card system it uses can be tailored to your company's needs, and our drivers actually like doing their inspections this way. I have no doubt that our drivers always did their inspections, but getting them to correctly fill out inspection forms was a nightmare. With Whip Around, all the problems I had with paper inspection forms were solved and I am getting more complete inspections than ever before. Cons At this time, I have no cons to report regarding Whip Around. Reasons for choosing Whip Around It was easier to use and had more flexibility in adapting it for our company's needs. Review Source Operations Manager Used the software for: Less than 1 year ### "A must for your fleet." February 12, 2024 5.0 We feel that WhipAround is an indispensable service with an excellent support team to back it up. We highly recommend it to anyone with a fleet to maintain, especially to any FedEx Ground contractors. Pros WhipAround has the finger on the pulse of its customers. When a service or a change is needed, they are quick to react. Cons The inventory function still needs work. Review Source Chicago Operations Manager Used the software for: Less than 1 year ### "Whip Around " May 21, 2019 5.0 Whip Around is great because it replaces the head ache of paper pretrips. It can be updated with the click of a few buttons and is very customizable to any need your business has in regards to checklist and inspections. The reporting is clean. Its very simple to add vehicles, users, or employees. Pros I like that Whip Around is completely digital. It has a unique API that can be integrated into our reporting platform, Looker. I like that the software is user friendly. It is very dynamic in that changes can be made in a few minutes vs traditional hard copy inspections which would need to be reprinted or versions become obsolete. The email reporting and the web platform reporting makes it very easy to see if employees are completing their inspections. If there are faults, we can easily identity them to send on to the mechanic. We have been able to integrate it company wide very easily because of how dynamic the software is with adding new users, vehicles, locations, forms, etc. Cons I would like a existing fault form that can be filled out for vehicles as they are added to the fleet or whip around is integrated. I would also like the ability to customize forms a little more with something such as a multiple photo option. I would also like a Manager version within the application. I would also like to see Whip Around continue to partner with telematics companies. Review Source Response from Whip Around May 22, 2019 Thanks for the review! Multiple photo cards are being worked on along with more functionality added to the mobile app for fleet managers and mechanics. Keep an eye out for the ongoing updates! LH Lee H. Senior Manager Used the software for: 3-5 years ### "Whip Around for the Custodial Company " July 6, 2023 5.0 Pros When we first set it up the staff at Whip Around helped us upload all of our vehicle information and showed us how to upload past vehicle repairs. They took our existing vehicle inspection checklist and uploaded it very quickly. It was all quick and painless. Now Whip Around is home to all our past repair documents and makes it so easy to look up warranty repairs. Cons Product is easy to use. Our greatest challenge is getting our staff to consistently turn in their inspections. I'm currently looking into integrating Whip Around with Microsoft Teams to see about getting it more consistent. Review Source Fleet Manager Used the software for: 1-3 years ### "Inspections & Maintenance" June 25, 2021 5.0 I have loved using Whip Around. Since we have started using it, it has automated our maintenance program so when a service is due, it automatically creates a work order and sends i to our mechanic. One of the other best parts is the customer service. They have ALWAYS been prompt and helpful. Pros We do all our vehicle inspections with this software. I like making sure that inspections are done by the drivers by forcing them to take pictures of all 4 sides of the vehicle. It also helps if we find damage to be able to go back and find when it appeared and have proof. Cons I am still working on figuring out the maintenance side of it. There have been several improvements. The one issue is that a drivers comments do not appear on a work order. When you turn a defect to a work order, it only shows the category. For example, lights, when the driver fails it and says right headlight out, it only shows on the work order as a light failure. Switched from We tried it out for a short trial period and realized we were able to eliminate 2 other subscriptions for this one andI am glad that we did with the service level that I have received. Review Source Safety and Training Manager Used the software for: 1-3 years ### "Amazing tool for remotely managing fleet and driver staff" May 22, 2019 5.0 Overall, Whip-Around is a great product and a very effective tool. Pros I am part of a team that manages over 70 drivers and a fleet of 33 vehicles in 16 states. This software has been the perfect solution to remotely manage pre and post trip reports, vehicle maintenance, and driver compliance. It’s very simple to implement with drivers due in large part to not require special or expensive equipment - most of our drivers use the free app on their own smartphones. We also use inexpensive Samsung tablets which we leave on the vehicles (one per vehicle). Other great features are the document management for fleet and drivers, mechanic notifications and updates, and the ease of generating reports and summaries. Cons The only thing I would like to see improve is the driver communication tools. Currently, there is no feature in place that notifies drivers of the status of faults they reported. There is a feature to leave comments on a fault report, but drivers are not notified of those comments. Also, there is a feature to alert drivers if they miss a report or to send them reminders, however, it only sends these notifications via the app for drivers, so they would have to be logged in to see it. Sending text messages directly to the drivers via their personal mobile phones would be much more effective. Review Source Managing Partner Managing Partner Used the software for: 3-5 years ### "Good product, easily customizable " June 22, 2021 5.0 Readily accepted by employees as it is simple to use. Many valuable features when reporting damage to Sears etc by students can simply take a picture and enter a few words. Pros Great easy to use product that our employees value. It is easily customizable Cons Nothing , whip around staff easily reduced our fears Reasons for choosing Whip Around Price, service, customer friendly interface that allows easy customization Review Source Operations Manager Used the software for: 1-3 years ### "Automation helps! " March 7, 2023 5.0 It has been an overall very positive experience and took very little training to get all our drivers on board Pros Helps track hours, mileage, and holds drivers and mechanics accountable because we can have instant access with alerts to track DVIR defects and how quickly they are addressed Cons Has to be used as a third party app with command Trackit instead of it automatically prompting the driver to “have to” do the pre trip or post trip Reasons for choosing Whip Around Cost and ease of use Review Source Safety Compliance Manager Used the software for: Less than 1 year ### "Ease of conformity" March 8, 2022 5.0 Except for not completing the template initially (recommended upon implementation), it is well received amongst users thus far Pros Easily self taught to start up. Reducing the amount of options of vehicles is less confusion for driver's starting out using the app, by allowing them to access vehicles associated to their job assignement Cons Sales needs to be forth coming about completely filling in template before uploading. This would have sped up the process and eased the initial setup Reasons for choosing Whip Around Ratings from online reviews Review Source General Manager Used the software for: Less than 1 year ### "WA for WIN" February 23, 2023 5.0 Works great and keeps us all up to date Pros User friendly and good customer service to help answer any questions Cons I haven’t had much problem at all with any of the services Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.