# Whip Around Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Whip Around the right Inspection solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148935/Whip-Around/reviews

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Whip Around

4.7 (577)

[View alternatives](https://www.capterra.com/p/148935/Whip-Around/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Whip Around

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

JF

Joshua F

Operations ManagerLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months.

“The preventative maintenance and driver inspections are critical to ensuring a healthy fleet and keeping my drivers watching for any malfunctions with my vehicles—these notifications of maintenance due really help me keep track of my ever-growing fleet. “

August 10, 2022

SH

Stephanie H

OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Unable to cancel subscription, takes 60 days and they threaten to continue to bill my credit card, which I cannot remove from my account.“

February 19, 2025

SC

Scott C

OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months.

“The ability to track each truck of its inspection history, mileage, and maintenance from the fingertips of your phone or online computer, it just works.“

December 24, 2022

SH

Stephanie H

OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Our shop/field did not utilize the service as much as we thought for the amount we were paying. “

February 19, 2025

JF

Joshua F

Operations ManagerLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months.

“I also really like being able to notify all my drivers at the same time and being able to set up a text delivery automatically on a schedule.“

August 10, 2022

EY

Eamonn Y

MechanicTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“it crashes, you type a response that takes you 10 minutes to write and then after submitting it gives an error and half the time I just say F it and don't redo it.“

April 4, 2024

RW

Rose W

COB and SafetyMaritime, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The ease of input and training is awesome.“

March 1, 2025

JD

Josh D

BoringConstruction, 11 - 50 employeesUsed the software for: I used a free trial.

“Terrible you guys put a collection agency on my account and destroying my credit.“

November 27, 2024

## Showing most helpful reviews

Showing 1-25 of 577 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brock M.  
President  
Construction  
Used the software for: 6-12 months

### "A Great Boost to Our Maintenance Program"

January 18, 2024

5.0

Pros

User Friendly Access - it was easy for all of our drivers to understand and utilize daily

Cons

Setting up all the assets and details of each vehicle, tedious but unavoidable

Review Source

AP

Andrew P.  
Shop manager  
Automotive  
Used the software for: 2+ years

### "Shop Manager"

November 10, 2022

5.0

Has been great for the last 7years. Inhave brought on 3 different companys and has worked out amazingly.

Pros

I love the ease of being able to teach new employees how to use the software in less than a day. Its very simple compared to others i have used.

Cons

Sometimes i which the maintenance side would allow to put in a consistent hourly rate for the techs rather than you or them having to put the cost in manually.

Reason for choosing Whip Around

Again the ease of use and cost

Switched from

[Fleet Maintenance Pro](https://www.capterra.com/p/2079/Fleet-Maintenance-Pro/)

Ease of use and dvir services. Also links with many gps based services.

Review Source

JD

Josh D.  
Boring  
Construction  
Used the software for: I used a free trial

### "Bad terrible "

November 27, 2024

1.0

Terrible you guys put a collection agency on my account and destroying my credit.

Pros

Nothing. This stuff is a scam. And I’m stuck having to pay for it when I don’t even want it.

Cons

Everything. You guys put a collection agency on it. I don’t even use this crap. And just destroying my credi. I didn’t even want this crap

Review Source

BD

Brian D.  
Operations manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Logistics usage."

March 8, 2022

4.0

Overall WhipAround is a huge improvement to some of the more archaic methods of fleet management. The interface is a healthy design, user friendly, and excellent at navigating you where you want to be. The product itself offers a vast amount of tools and resources available to you at different levels.

Pros

I enjoy the ease of general fleet management. Helps us detect issues that could otherwise go unnoticed.

Cons

I don't have much to say about cons, it's more about the usage we personally get out of the product vs the capacity it could provide other companies that operate differently.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Wanted our fleet managed under 1 program and organized.

Review Source

BF

Bryan F.  
Operations Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Running a Transportation Company for the First Time"

October 19, 2022

5.0

I often tell folks, if I didn't run a transportation company I'd be the national sales manager for the U.S. for Whip Around. I'm 100% on the team.

Pros

The ability to save, sort and analyze data without a team of staff to transfer paper spreadsheets to complex excel files.

Cons

While the platform design and function has certainly improved since the early days, and I'm pretty sure our company was one of your first U.S. subscribers, there is always room for growth in user/admin functionality and site navigation. But I'm confident you have people already on it.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Whip Around

At the time they did not offer the same services. Although they have been moving into that technology sphere more as of late.

Review Source

SS

Scott S.  
Operation's Manager  
Construction  
Used the software for: 6-12 months

### "Great product"

May 20, 2019

5.0

We are using Whip Around most particularly for Inspection reports on trucks and trailers as well as Inventory control and a mechanics checklist. Thus far, it has been great. We are supposed to be able to combine it with our Verizon Connect account, which we havent figured out as of yet, but it is a matter of time before it gets even better.

Pros

The ease of use is probably the best thing. We did a simple training for our crew one day and started use the following Monday. It was really easy to use.

Cons

Have not really found a con as of yet...

Alternatives considered

[GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)

Reason for choosing Whip Around

Price. GoCanvas looked like a good product, however they wanted WAY too much money. They gave us a deep deep discount but we had to make the decision way too soon. And even WITH that discount, Whip Around beat their price. The price is based on how big your fleet is which is MUCH better than the platform GoCanvas has. Our other option was design our own app, which was going to cost us $20k+ and just really wasnt worth the effort.

Review Source

Response from Whip Around

May 22, 2019

Thanks so much for your review Scott and yes we now have an integration with Verizon Connect. We a keen to continue to develop this and improve the customer experience. Please contact your account rep at Verizon Connect to get your credentials to connect the two accounts. If you need help with configuring it please let us know via the online chat. We are there 24/7 to support you.

MC

Marco C.  
Managing Partner  
Environmental Services  
Used the software for: 6-12 months

### "Great one stop shop for maintenance overview"

December 11, 2021

5.0

Great Product that keeps my fleet on the right side of DOT compliance.

Pros

User interface is intuitive and really easy to use. The overview for a driver and his tasks he needs to complete are easily identified and performed leading to 100% compliance.

Cons

Nothing really.....We find the software meets our needs nicely

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Whip Around

Need Enterprise solution to make effective checklists etc. The more cost effective and comprehensive solution was to incorporate Whip Around

Review Source

GM

Glenn M.  
Training Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "GlennM"

April 21, 2022

5.0

The online help is very quick and useful when training new admin users.

Pros

Ease of creating forms that include photos to be input by drivers. Easy for drivers learn to use right away.

Cons

having to create a 'team' for each driver/asset.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reason for choosing Whip Around

Ease of use by drivers and admin staff. Effectiveness of reporting to admin.

Review Source

KH

Kyle H.  
Fleet Supervisor  
Farming  
Used the software for: 6-12 months

### "Great Product"

September 13, 2021

5.0

A+ Great App

Pros

It’s super easy to use. Anyone can use it. It makes keeping track of a fleet simple and quick to find anything I need.

Cons

It takes a little while just to get things figured out but once it’s figured out on the backend it’s super easy.

Alternatives considered

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Reason for choosing Whip Around

It had everything we needed without extra bells and whistle’s that just cost extra money.

Review Source

JB

Jeremy B.  
Branch Owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Lifesaver"

May 6, 2021

5.0

I stepped into a situation with 30 Recreational Vehicles with varying conditions and I was drowning trying to figure out which units needed what work. After researching and receiving demos from multiple providers, I did a trial of this and was sold. The utility of this tool is great and I cannot imagine trying to keep track of all these units the way we had before I bought this business.

Pros

WhipAround understands what's important about finding, managing and resolving defects to a vehicle. From start to finish I can digitally facilitate this aspect of my work, keep straight the status of the units, communicate clearly to several stakeholders, including insurance companies. The interface is intuitive and I can navigate around it easily with links to an inspection, a defect, a form, an asset readily available.

Cons

There are times that my inspections (which can take over an hour) will time out and I will lose my work in the middle of it. Doesn't happen often, and I think it might be if my phone switches from wifi to cell signal, but it has been frustrating. I also wish I had access to landscape photography and larger resolution images if needed.

Alternatives considered

[Record360](https://www.capterra.com/p/148961/Record360/)

Reason for choosing Whip Around

The ability to track a defect to a work order, and it's ultimate resolution.

Review Source

WH

Walter H.  
Shop Manager  
Construction  
Used the software for: 1-2 years

### "redesign the dashboard and inspection history headings "

June 19, 2024

3.0

Pros

documentation of the machine. inspection history.

Cons

I use whip around on a daily basis several times of the day. I was wondering if by chance that the app can be redesigned so that the location of the machines can be present in the defect and inspection history portion of the headings. I have several pieces of equipment that get inspected on a daily basis and with the location of the job in the headings would benefit my operations. I can select a job location and pick several pieces of equipment that my techs can go out and repair. I have reached out to my superiors and asked the same question with no response. I was wondering if you could assist with my request. Feel free to reach out to me and i can discuss further on my request. thanks Walter Hanson Staker Parson Companies. 801-509-1218

Review Source

CV

Cassandra V.  
Office assistant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "What I wish it had"

January 26, 2022

3.0

Its great for pretrips but other than that trying to use anything else I have struggled with bugs or just a release of the feature to early to where it really needed more thought and development. I hope to see some corrections of the current features to make it more used friendly on all platforms.

Pros

The inspections tab works great its user friendly on both driver and mechanic side and I don't have any issues there.

Cons

1) I wish you could make assets available to more than one group. I want to separate my mechanics and drivers since they have separate forms but I would then have to have 2 of every asset making me pay double. 2) I wish you could achieve vehicles. We have had trucks get totaled and we have to keep pretrips for records but we don't need to keep paying for the asset to be active when we don't have it any more. 3) I wish the phone app was more comparable to the computer. There is so much you cant get to or navigate on the phone and it makes it hard when you out in the shop trying to look through inspections and work orders of the truck you are trying to repair. The app overall is just not user friendly for mechanics which makes it hard to teach them to use it. 4) This would be a great tool for mechanic shops if you found a way to make a customer asset for vehicles not owned by the company.

Review Source

DR

Darren R.  
Fleet Manager  
Utilities  
Used the software for: Less than 6 months

### "Whip Around for the Propane Industry"

November 3, 2022

5.0

From the day I started my free trial, the team at Whip Around have made themselves very accessible. \[SENSITIVE CONTENT\] have been super helpful, building custom forms for inspections that are specific to our company's standards. Any time I have reached out with questions or needing assistance, they are quick to reply and help me out. Awesome customer service and support.

Pros

What I like most about this software is the fact that I get a snapshot every day of what my fleet looks like and what needs to be done to make sure the wheels are always moving. If the wheels aren't moving, this company doesn't make money. I believe in preventative maintenance. I would rather be proactive that reactive. Taking care of my vehicles means they will last longer. Maintaining a vehicle is much cheaper than buying new.

Cons

As of yet, I have not found anything about the software that I do not like.

Reason for choosing Whip Around

I chose Whip Around based on price and customer support.

Review Source

DJ

Dakota J.  
Operations Assistant Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Whip Around Maintenance Review"

May 18, 2023

4.0

Pros

I enjoy the aspect of scheduling maintenance and it automatically informing us that a scheduled maintenance is coming up or overdue.

Cons

With the scheduled maintenance, there are times where a truck started over that maintenance threshold and will remain as overdue until it is filled, but cannot be filled.

Review Source

BH

Brian H.  
Transportation Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "MCU Transportation Operations"

June 22, 2021

5.0

Pros

inspections, driver logs and mobile signature

Cons

we have no negative perspectives with this software at this moment in time

Reason for choosing Whip Around

the online marketing, decent pricing & \[CONTENT HIDDEN\]

Review Source

GR

Gary R.  
operations manager  
Oil & Energy  
Used the software for: 2+ years

### "latx"

October 24, 2023

5.0

very satisfied

Pros

the most useful feature for us is the ease of work orders from inspection to completed

Cons

in my opinion there are no cons to the whip around system

Reason for choosing Whip Around

just a total package from inspection to completed work orders

Review Source

AR

Alicia R.  
Senior Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "WhipAround a very dependable application"

July 21, 2022

5.0

I have nothing to say but the excellent application and excellent customer service, our agent calls every month to check and see if all is going well and if we need any further assistance.

Pros

We like that we are able to trace any repairs, and maintenance due, and the fact that we get notifications is awesome

Cons

Is not that I like least maybe would be a great idea to add a location when they are doing their inspections

Reason for choosing Whip Around

due to the overall experience.. no complaints at all.

Review Source

EM

Eugene M.  
Shop manager  
Oil & Energy  
Used the software for: 1-2 years

### "Very good program "

October 20, 2022

5.0

Best program I have ever used

Pros

I love everything about this program from the maintenance side to the inspection process

Cons

I have no bad things to say bad about this program. It take so used to get on how you use it but once you find out how it’s very easily navigated .

Reason for choosing Whip Around

Customer service

Review Source

DM

Darrell M.  
Project Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Pullman Disposal Review"

March 4, 2024

5.0

Very positive especially with the support team

Pros

It has a very good interface that makes the system easy to use

Cons

I have not yet found anything that I don't like

Reason for choosing Whip Around

Fleetio was no where as intuitive as Whip Around

Review Source

CS

Cary S.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Too Expensive. We gone."

September 20, 2023

4.0

Price was way over the top.

Pros

It was easy on the layout. Drivers found the prestarts great.

Cons

Price. We run combinations, so it turned out too expensive to use and enter all the equipment. We have over 150+ assets. We found another company here in Australia (MEX) that was so much cheaper for us. We had a phone call from Whip Around and I explained the situation to her, and she asked higher above for better price for us. But the horse already bolted and we were signed up with MEX.

Reason for choosing Whip Around

I liked the layout.

Review Source

AN

Allen N.  
Fleet Service Cooridinator  
Construction  
Used the software for: Less than 6 months

### "Worth every Penny !!!"

January 27, 2023

5.0

100% positive . Whip Around has improved the fleet management 10 fold.

Pros

The program takes very little time to navigate . Maintenance tracking is simple and no longer an effort . Real time results after submission is a huge safety factor for Operators and Drivers .

Cons

After looking at the Templates that were provided I could not find one for Skid Steer equipment like Bobcat T series .

Reason for choosing Whip Around

It was the ease of use and the capabilties .

Review Source

DW

Dan W.  
Dispatching Coordinator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "People actually helping people -"

March 29, 2019

5.0

My interactions with the Whip Around crew has been great. They are actually people - can you believe that!? People helping people in an attempt to make their software better, make your jobs easier, help you solve problems and eliminate wasted time... its crazy. When I send a message to their support team on the website, I get a response (sometimes from a robot, but even the robot is helpful and a real person will be with you within a couple minutes); when I call I get to talk to someone; when I email I actually get a response - they even follow-up with appropriate calls and emails. Super great group to work with. The software has been easy to implement (given proper time to create the forms) and the way we were able to create and customize these forms has sped up the drivers times on completing pre-trip inspections, reduced the number of faults missed, and decreased our maintenance turn-around so that our vehicles are kept road-ready more often. Implementing and using Whip Around has been a very positive experience for us.

Pros

I would change the question to ask "What DO you like most..." as we don't plan on eliminating the use of Whip Around anytime soon. It has saved us a ton of time by digitizing and streamlining a cumbersome paper data-entry process. That benefit just by itself, ignoring the other utilities of Whip Around, more than justifies its low-cost (which is another great benefit).

Cons

There is only one small con that I can think of currently - It would be amazing if the system would auto-log drivers out after X amount of time being idle. This issue also falls on our drivers for being forgetful or non-observant, but auto-logout would eliminate the "oops, I didn't realize I was on another drivers account" hiccups.

Review Source

Response from Whip Around

April 2, 2019

Hi Dan! Thank you so much for taking the time to leave us this feedback. We are currently in discussion about the auto log out for drivers. I will be sure to keep you in the loop with this. We appreciate your business and are so excited to continue working with you!

TB

Terry B.  
Owner  
Package/Freight Delivery  
Used the software for: 2+ years

### "Needs Video"

March 16, 2024

4.0

Pros

Easy to use and train our drivers to use

Cons

Needs Video and ability to export the inspections

Reason for choosing Whip Around

Not many options at the time we chose it.

Review Source

SP

Steven P.  
vp  
Supermarkets  
Used the software for: 2+ years

### "same day"

March 9, 2023

5.0

okhelpful in maintenance

Pros

easy to teach how to use the basicsour crew needs it to be easy and fast

Cons

that our crew is resistant to do any extra work

Alternatives considered

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)

Reason for choosing Whip Around

no options compared

Review Source

JG

Jason G.  
Fleet Manager  
Maritime  
Used the software for: 1-2 years

### "Great for fleet and machinery "

February 5, 2023

5.0

Software is great the customer service is outstanding and the ability to get further one one training is always a plus.

Pros

The ability to access on my PC and mobile

Cons

Have yet to dislike anything I have used in our current applications

Review Source

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