# Whip Around Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Whip Around the right Inspection solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148935/Whip-Around/reviews --- Whip Around 4.7 (577) [View alternatives](https://www.capterra.com/p/148935/Whip-Around/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Whip Around Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews JF Joshua F Operations ManagerLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “The preventative maintenance and driver inspections are critical to ensuring a healthy fleet and keeping my drivers watching for any malfunctions with my vehicles—these notifications of maintenance due really help me keep track of my ever-growing fleet. “ August 10, 2022 SH Stephanie H OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Unable to cancel subscription, takes 60 days and they threaten to continue to bill my credit card, which I cannot remove from my account.“ February 19, 2025 SC Scott C OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months. “The ability to track each truck of its inspection history, mileage, and maintenance from the fingertips of your phone or online computer, it just works.“ December 24, 2022 SH Stephanie H OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Our shop/field did not utilize the service as much as we thought for the amount we were paying. “ February 19, 2025 JF Joshua F Operations ManagerLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “I also really like being able to notify all my drivers at the same time and being able to set up a text delivery automatically on a schedule.“ August 10, 2022 EY Eamonn Y MechanicTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “it crashes, you type a response that takes you 10 minutes to write and then after submitting it gives an error and half the time I just say F it and don't redo it.“ April 4, 2024 RW Rose W COB and SafetyMaritime, 501 - 1,000 employeesUsed the software for: More than 2 years. “The ease of input and training is awesome.“ March 1, 2025 JD Josh D BoringConstruction, 11 - 50 employeesUsed the software for: I used a free trial. “Terrible you guys put a collection agency on my account and destroying my credit.“ November 27, 2024 ## Showing most helpful reviews Showing 1-25 of 577 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brock M. President Construction Used the software for: 6-12 months ### "A Great Boost to Our Maintenance Program" January 18, 2024 5.0 Pros User Friendly Access - it was easy for all of our drivers to understand and utilize daily Cons Setting up all the assets and details of each vehicle, tedious but unavoidable Review Source AP Andrew P. Shop manager Automotive Used the software for: 2+ years ### "Shop Manager" November 10, 2022 5.0 Has been great for the last 7years. Inhave brought on 3 different companys and has worked out amazingly. Pros I love the ease of being able to teach new employees how to use the software in less than a day. Its very simple compared to others i have used. Cons Sometimes i which the maintenance side would allow to put in a consistent hourly rate for the techs rather than you or them having to put the cost in manually. Reason for choosing Whip Around Again the ease of use and cost Switched from [Fleet Maintenance Pro](https://www.capterra.com/p/2079/Fleet-Maintenance-Pro/) Ease of use and dvir services. Also links with many gps based services. Review Source JD Josh D. Boring Construction Used the software for: I used a free trial ### "Bad terrible " November 27, 2024 1.0 Terrible you guys put a collection agency on my account and destroying my credit. Pros Nothing. This stuff is a scam. And I’m stuck having to pay for it when I don’t even want it. Cons Everything. You guys put a collection agency on it. I don’t even use this crap. And just destroying my credi. I didn’t even want this crap Review Source BD Brian D. Operations manager Logistics and Supply Chain Used the software for: 6-12 months ### "Logistics usage." March 8, 2022 4.0 Overall WhipAround is a huge improvement to some of the more archaic methods of fleet management. The interface is a healthy design, user friendly, and excellent at navigating you where you want to be. The product itself offers a vast amount of tools and resources available to you at different levels. Pros I enjoy the ease of general fleet management. Helps us detect issues that could otherwise go unnoticed. Cons I don't have much to say about cons, it's more about the usage we personally get out of the product vs the capacity it could provide other companies that operate differently. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Wanted our fleet managed under 1 program and organized. Review Source BF Bryan F. Operations Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Running a Transportation Company for the First Time" October 19, 2022 5.0 I often tell folks, if I didn't run a transportation company I'd be the national sales manager for the U.S. for Whip Around. I'm 100% on the team. Pros The ability to save, sort and analyze data without a team of staff to transfer paper spreadsheets to complex excel files. Cons While the platform design and function has certainly improved since the early days, and I'm pretty sure our company was one of your first U.S. subscribers, there is always room for growth in user/admin functionality and site navigation. But I'm confident you have people already on it. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing Whip Around At the time they did not offer the same services. Although they have been moving into that technology sphere more as of late. Review Source SS Scott S. Operation's Manager Construction Used the software for: 6-12 months ### "Great product" May 20, 2019 5.0 We are using Whip Around most particularly for Inspection reports on trucks and trailers as well as Inventory control and a mechanics checklist. Thus far, it has been great. We are supposed to be able to combine it with our Verizon Connect account, which we havent figured out as of yet, but it is a matter of time before it gets even better. Pros The ease of use is probably the best thing. We did a simple training for our crew one day and started use the following Monday. It was really easy to use. Cons Have not really found a con as of yet... Alternatives considered [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) Reason for choosing Whip Around Price. GoCanvas looked like a good product, however they wanted WAY too much money. They gave us a deep deep discount but we had to make the decision way too soon. And even WITH that discount, Whip Around beat their price. The price is based on how big your fleet is which is MUCH better than the platform GoCanvas has. Our other option was design our own app, which was going to cost us $20k+ and just really wasnt worth the effort. Review Source Response from Whip Around May 22, 2019 Thanks so much for your review Scott and yes we now have an integration with Verizon Connect. We a keen to continue to develop this and improve the customer experience. Please contact your account rep at Verizon Connect to get your credentials to connect the two accounts. If you need help with configuring it please let us know via the online chat. We are there 24/7 to support you. MC Marco C. Managing Partner Environmental Services Used the software for: 6-12 months ### "Great one stop shop for maintenance overview" December 11, 2021 5.0 Great Product that keeps my fleet on the right side of DOT compliance. Pros User interface is intuitive and really easy to use. The overview for a driver and his tasks he needs to complete are easily identified and performed leading to 100% compliance. Cons Nothing really.....We find the software meets our needs nicely Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing Whip Around Need Enterprise solution to make effective checklists etc. The more cost effective and comprehensive solution was to incorporate Whip Around Review Source GM Glenn M. Training Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "GlennM" April 21, 2022 5.0 The online help is very quick and useful when training new admin users. Pros Ease of creating forms that include photos to be input by drivers. Easy for drivers learn to use right away. Cons having to create a 'team' for each driver/asset. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reason for choosing Whip Around Ease of use by drivers and admin staff. Effectiveness of reporting to admin. Review Source KH Kyle H. Fleet Supervisor Farming Used the software for: 6-12 months ### "Great Product" September 13, 2021 5.0 A+ Great App Pros It’s super easy to use. Anyone can use it. It makes keeping track of a fleet simple and quick to find anything I need. Cons It takes a little while just to get things figured out but once it’s figured out on the backend it’s super easy. Alternatives considered [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing Whip Around It had everything we needed without extra bells and whistle’s that just cost extra money. Review Source JB Jeremy B. Branch Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Lifesaver" May 6, 2021 5.0 I stepped into a situation with 30 Recreational Vehicles with varying conditions and I was drowning trying to figure out which units needed what work. After researching and receiving demos from multiple providers, I did a trial of this and was sold. The utility of this tool is great and I cannot imagine trying to keep track of all these units the way we had before I bought this business. Pros WhipAround understands what's important about finding, managing and resolving defects to a vehicle. From start to finish I can digitally facilitate this aspect of my work, keep straight the status of the units, communicate clearly to several stakeholders, including insurance companies. The interface is intuitive and I can navigate around it easily with links to an inspection, a defect, a form, an asset readily available. Cons There are times that my inspections (which can take over an hour) will time out and I will lose my work in the middle of it. Doesn't happen often, and I think it might be if my phone switches from wifi to cell signal, but it has been frustrating. I also wish I had access to landscape photography and larger resolution images if needed. Alternatives considered [Record360](https://www.capterra.com/p/148961/Record360/) Reason for choosing Whip Around The ability to track a defect to a work order, and it's ultimate resolution. Review Source JB JOE B. shop supervisor Program Development Used the software for: 1-2 years ### "whip around 8/2/2021" August 2, 2021 4.0 its a good system to work with . just as you work with it more you where some improvements can made . and tweeks to eleminate the repetetion . Pros the inspection if used properly are very helpful , the manitenance program is very good. . Cons need more admin and supervisor training on how to properly use the product so all departments benefit . drivers need more training on conducting inspection and what is safety and what is not . drivers need to be accountable more. on thing i would love to see . if a driver fails a unit on a pre or post trip . it should automatically go to out of service status . and noe should be able to conduct a inspection until repairsare made and signed off by mechanic and place back in service . Review Source BG Brian G. Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Whip Around - Best Tool for the Job!" September 29, 2022 5.0 It just works better than anything else out there. Pros Easy to use, intuitive and user friendly. A wealth of data at your fingertips. Tech support is friendly and knowledgeable. Cons Needs a at a glance page probably by week showing all of your assets and the results of the last inspection. Preferably printable. It is hard looking back and remembering which vehicle had which defect unless you pull up every inspection one by one. Reason for choosing Whip Around Decision was made by my boss, but there wasn't anything that came close to it. Review Source RD Ronald D. Fleet Manager Construction Used the software for: 1-2 years ### "Ya... it should buff out" April 22, 2024 4.0 Initial set up can be time consuming because program is so customizable. Once desired fleet operations are established system works unbelievably well in organizing, updating and informing all users as to current fleet status. Pros Every user (or just some) having the ability to report information and retrieve information of fleet operations at any time and it be current. Customizable service programs allowing any desired schedule to be set up and followed. Cons Data entry of 3rd party vendors expenses. Data entry of parts and supplies used in daily repair. Integration of venders to reduce data entry. Department expense calculating and budgeting reports. Review Source RS RITA S. DOT Compliance Manager Renewables & Environment Used the software for: 2+ years ### "One of Our Best Tools" June 22, 2021 5.0 From the moment we expressed interest in this product, we have had a great experience. Their customer service is always available and always helpful. I've expressed interest in having other features before and they listened. This is a great company with a great product. This is one of the best tools we have in our DOT Compliance program. Pros Whip Around is easy to set up and use. Driver training can be done in minutes. Also, the card system it uses can be tailored to your company's needs, and our drivers actually like doing their inspections this way. I have no doubt that our drivers always did their inspections, but getting them to correctly fill out inspection forms was a nightmare. With Whip Around, all the problems I had with paper inspection forms were solved and I am getting more complete inspections than ever before. Cons At this time, I have no cons to report regarding Whip Around. Reason for choosing Whip Around It was easier to use and had more flexibility in adapting it for our company's needs. Review Source CR Clayton R. Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "A must for your fleet." February 9, 2024 5.0 We feel that WhipAround is an indispensable service with an excellent support team to back it up. We highly recommend it to anyone with a fleet to maintain, especially to any FedEx Ground contractors. Pros WhipAround has the finger on the pulse of its customers. When a service or a change is needed, they are quick to react. Cons The inventory function still needs work. Review Source VR Verified Reviewer Chicago Operations Manager Internet Used the software for: 6-12 months ### "Whip Around " May 20, 2019 5.0 Whip Around is great because it replaces the head ache of paper pretrips. It can be updated with the click of a few buttons and is very customizable to any need your business has in regards to checklist and inspections. The reporting is clean. Its very simple to add vehicles, users, or employees. Pros I like that Whip Around is completely digital. It has a unique API that can be integrated into our reporting platform, Looker. I like that the software is user friendly. It is very dynamic in that changes can be made in a few minutes vs traditional hard copy inspections which would need to be reprinted or versions become obsolete. The email reporting and the web platform reporting makes it very easy to see if employees are completing their inspections. If there are faults, we can easily identity them to send on to the mechanic. We have been able to integrate it company wide very easily because of how dynamic the software is with adding new users, vehicles, locations, forms, etc. Cons I would like a existing fault form that can be filled out for vehicles as they are added to the fleet or whip around is integrated. I would also like the ability to customize forms a little more with something such as a multiple photo option. I would also like a Manager version within the application. I would also like to see Whip Around continue to partner with telematics companies. Review Source Response from Whip Around May 22, 2019 Thanks for the review! Multiple photo cards are being worked on along with more functionality added to the mobile app for fleet managers and mechanics. Keep an eye out for the ongoing updates! LH Lee H. Senior Manager Facilities Services Used the software for: 2+ years ### "Whip Around for the Custodial Company " July 5, 2023 5.0 Pros When we first set it up the staff at Whip Around helped us upload all of our vehicle information and showed us how to upload past vehicle repairs. They took our existing vehicle inspection checklist and uploaded it very quickly. It was all quick and painless. Now Whip Around is home to all our past repair documents and makes it so easy to look up warranty repairs. Cons Product is easy to use. Our greatest challenge is getting our staff to consistently turn in their inspections. I'm currently looking into integrating Whip Around with Microsoft Teams to see about getting it more consistent. Review Source LL Lawrence L. Fleet Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Inspections & Maintenance" June 24, 2021 5.0 I have loved using Whip Around. Since we have started using it, it has automated our maintenance program so when a service is due, it automatically creates a work order and sends i to our mechanic. One of the other best parts is the customer service. They have ALWAYS been prompt and helpful. Pros We do all our vehicle inspections with this software. I like making sure that inspections are done by the drivers by forcing them to take pictures of all 4 sides of the vehicle. It also helps if we find damage to be able to go back and find when it appeared and have proof. Cons I am still working on figuring out the maintenance side of it. There have been several improvements. The one issue is that a drivers comments do not appear on a work order. When you turn a defect to a work order, it only shows the category. For example, lights, when the driver fails it and says right headlight out, it only shows on the work order as a light failure. Review Source JC Joe C. Safety and Training Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Amazing tool for remotely managing fleet and driver staff" May 20, 2019 5.0 Overall, Whip-Around is a great product and a very effective tool. Pros I am part of a team that manages over 70 drivers and a fleet of 33 vehicles in 16 states. This software has been the perfect solution to remotely manage pre and post trip reports, vehicle maintenance, and driver compliance. It’s very simple to implement with drivers due in large part to not require special or expensive equipment - most of our drivers use the free app on their own smartphones. We also use inexpensive Samsung tablets which we leave on the vehicles (one per vehicle). Other great features are the document management for fleet and drivers, mechanic notifications and updates, and the ease of generating reports and summaries. Cons The only thing I would like to see improve is the driver communication tools. Currently, there is no feature in place that notifies drivers of the status of faults they reported. There is a feature to leave comments on a fault report, but drivers are not notified of those comments. Also, there is a feature to alert drivers if they miss a report or to send them reminders, however, it only sends these notifications via the app for drivers, so they would have to be logged in to see it. Sending text messages directly to the drivers via their personal mobile phones would be much more effective. Review Source DS Dave S. Managing Partner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good product, easily customizable " June 21, 2021 5.0 Readily accepted by employees as it is simple to use. Many valuable features when reporting damage to Sears etc by students can simply take a picture and enter a few words. Pros Great easy to use product that our employees value. It is easily customizable Cons Nothing , whip around staff easily reduced our fears Reason for choosing Whip Around Price, service, customer friendly interface that allows easy customization Review Source BV Bobby V. Operations Manager Construction Used the software for: 1-2 years ### "Automation helps! " March 6, 2023 5.0 It has been an overall very positive experience and took very little training to get all our drivers on board Pros Helps track hours, mileage, and holds drivers and mechanics accountable because we can have instant access with alerts to track DVIR defects and how quickly they are addressed Cons Has to be used as a third party app with command Trackit instead of it automatically prompting the driver to “have to” do the pre trip or post trip Reason for choosing Whip Around Cost and ease of use Review Source SI Scott I. Safety Compliance Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Ease of conformity" March 4, 2022 5.0 Except for not completing the template initially (recommended upon implementation), it is well received amongst users thus far Pros Easily self taught to start up. Reducing the amount of options of vehicles is less confusion for driver's starting out using the app, by allowing them to access vehicles associated to their job assignement Cons Sales needs to be forth coming about completely filling in template before uploading. This would have sped up the process and eased the initial setup Reason for choosing Whip Around Ratings from online reviews Review Source JF Justin F. General Manager Automotive Used the software for: 6-12 months ### "WA for WIN" February 22, 2023 5.0 Works great and keeps us all up to date Pros User friendly and good customer service to help answer any questions Cons I haven’t had much problem at all with any of the services Review Source DD Daniel D. Driver Manager Building Materials Used the software for: Less than 6 months ### "Great solution with agility to customize " January 31, 2020 5.0 Improved record keeping of DVIR (electronic), improved depth inspection (photos), improved speed of communication (real-time updates), improved confidence by frontline users (Drivers) that company is adopting technologies that improve their jobs (a building of confident after training) Pros Template based forms which can be customized to my my needs/specifics. Cons Each card or inspection area has limit of (5) reminders/items/descriptions... sometimes needing to created additional cards vs. a longer list. (Yet, I know this limiter leads to more intentional/more thorough/higher engaged inspection) Also, some UX feedback on not being able to go to other fields when keyboard is active other than done. (variable size of tablet screens/pop-up keyboard size may be customer end constraint) Reason for choosing Whip Around A robust but simplified solution that we could easily integrate into our existing processes, adopt as a new process as better/best practice, and roll-out training with confidence to our people, all for a fair price. It also meant something when a senior leader of the company visited, took our questions (taking notes of our industry specific feedback/concerns), and projected the assurance he would personally help (his vested interest and ability to direct) to remove barriers of implementation and invest into our success as a partner. (allocation of Client Success Mgr(s)). While it was a textbook deal closing, the after-sale delivery and support of our roll-out spoke volumes! Review Source Response from Whip Around February 5, 2020 Hi Daniel, Thanks for taking time to provide feedback. The developers have been made aware of your suggestions. If you have other pieces of feedback, please make sure to send those over. RK Ryan K. Fleet Manager Construction Used the software for: 1-2 years ### "Overall, Very satisfied" September 21, 2022 4.0 Overall, its wonderful for what we use. Customer service is fantastic and they truly care. Pros Its very easy to use. Whip Around loaded the assets for us and made the transition from paper DVIR's to digital a breeze. They understand if its hard to navigate, it wont be used. Cons Some features like maintenance had to be purchased to get the inspection portion. We only need it for DVIR inspections. Also, integrating a few other options seems to be well heard however not implemented. Feedback was great that other large end users requested the same adjustments, but nothing really happened. 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