# Page 3 | Whip Around Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Whip Around the right Inspection solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148935/Whip-Around/reviews

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Whip Around

4.7 (577)

[View alternatives](https://www.capterra.com/p/148935/Whip-Around/alternatives/)

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Last updated April 10th, 2026

# Page 3 - Reviews of Whip Around

## Showing most helpful reviews

Showing 51-75 of 577 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Eugene M.  
Shop manager  
Oil & Energy  
Used the software for: 1-2 years

### "Very good program "

October 20, 2022

5.0

Best program I have ever used

Pros

I love everything about this program from the maintenance side to the inspection process

Cons

I have no bad things to say bad about this program. It take so used to get on how you use it but once you find out how it’s very easily navigated .

Reason for choosing Whip Around

Customer service

Review Source

LL

Lawrence L.  
Fleet Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Inspections & Maintenance"

June 24, 2021

5.0

I have loved using Whip Around. Since we have started using it, it has automated our maintenance program so when a service is due, it automatically creates a work order and sends i to our mechanic. One of the other best parts is the customer service. They have ALWAYS been prompt and helpful.

Pros

We do all our vehicle inspections with this software. I like making sure that inspections are done by the drivers by forcing them to take pictures of all 4 sides of the vehicle. It also helps if we find damage to be able to go back and find when it appeared and have proof.

Cons

I am still working on figuring out the maintenance side of it. There have been several improvements. The one issue is that a drivers comments do not appear on a work order. When you turn a defect to a work order, it only shows the category. For example, lights, when the driver fails it and says right headlight out, it only shows on the work order as a light failure.

Review Source

JL

Jim L.  
Fleet Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Makes my job a lot easier and organized"

November 1, 2021

5.0

Since starting to use Whip, everything is so much better and easier, communication wise with my whole fleet. This really helps having 3 locations and I can see daily tracking of vehicles even when they're not right in front of me all the time.

Pros

I love that everything is right in one program that I need to manage my fleet. It gets updated on the fly by myself or the drivers and other managers and keeps it pretty simple to stay on schedule.

Cons

Maybe I haven't found out how to do it yet but the one and only thing I don't like is if a vehicle has a defect for a longer period of time, say a computer is down and we're waiting on parts for a while, that defect is recorded daily and it doesn't consolidate all dates reported for one repair on a work order. This causes me to have to go back and individually marks "Corrected" on the dates in order to keep the defect pie graph up to date and accurate

Review Source

JC

Joe C.  
Safety and Training Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Amazing tool for remotely managing fleet and driver staff"

May 20, 2019

5.0

Overall, Whip-Around is a great product and a very effective tool.

Pros

I am part of a team that manages over 70 drivers and a fleet of 33 vehicles in 16 states. This software has been the perfect solution to remotely manage pre and post trip reports, vehicle maintenance, and driver compliance. It’s very simple to implement with drivers due in large part to not require special or expensive equipment - most of our drivers use the free app on their own smartphones. We also use inexpensive Samsung tablets which we leave on the vehicles (one per vehicle). Other great features are the document management for fleet and drivers, mechanic notifications and updates, and the ease of generating reports and summaries.

Cons

The only thing I would like to see improve is the driver communication tools. Currently, there is no feature in place that notifies drivers of the status of faults they reported. There is a feature to leave comments on a fault report, but drivers are not notified of those comments. Also, there is a feature to alert drivers if they miss a report or to send them reminders, however, it only sends these notifications via the app for drivers, so they would have to be logged in to see it. Sending text messages directly to the drivers via their personal mobile phones would be much more effective.

Review Source

ZF

Zackary F.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Give it a shot best software I've found so far!!"

May 4, 2022

5.0

Whip Around thus far has been a great investment for my company. Customer service is fast and an actual person.

Pros

The software is easy to implement and doesn't take much tech savvy to figure out. You are able to set your maintenance needs and inspection needs. Everything is adjustable to meet your needs.

Cons

Being able to message the drivers. Maybe I don't know how to do it yet. But I would like to be able to set the maintenance needs of that asset and make sure the drivers receive a warning pertaining to just their truck.

Review Source

DS

Dave S.  
Managing Partner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Good product, easily customizable "

June 21, 2021

5.0

Readily accepted by employees as it is simple to use. Many valuable features when reporting damage to Sears etc by students can simply take a picture and enter a few words.

Pros

Great easy to use product that our employees value. It is easily customizable

Cons

Nothing , whip around staff easily reduced our fears

Reason for choosing Whip Around

Price, service, customer friendly interface that allows easy customization

Review Source

BV

Bobby V.  
Operations Manager  
Construction  
Used the software for: 1-2 years

### "Automation helps! "

March 6, 2023

5.0

It has been an overall very positive experience and took very little training to get all our drivers on board

Pros

Helps track hours, mileage, and holds drivers and mechanics accountable because we can have instant access with alerts to track DVIR defects and how quickly they are addressed

Cons

Has to be used as a third party app with command Trackit instead of it automatically prompting the driver to “have to” do the pre trip or post trip

Reason for choosing Whip Around

Cost and ease of use

Review Source

TW

Tyler W.  
Division Manager  
Construction  
Used the software for: 1-2 years

### "Great detailed product "

June 18, 2021

5.0

Pros

The ease of creating custom inspections

Cons

Liked it all. They will work with you to make things more custom

Review Source

Peter J.  
Supervisor & Maintenance Coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "All in one Fleet management System"

March 23, 2020

5.0

Pros

Right from the start i found this software easy to use, easy to integrate and easy to maintain. It takes alot of the hassle out of Fleet management for the managers as well as the drivers. With the recent addition of the Maintenance section, we've been able to keep better track of upcoming services and certifications resulting in less down time for the fleet.

Cons

Customization of the reports would be a benefit as well as being able to assign annual inspection dates, for CVIP or other certifications, to vehicles instead of relying on the reminders section. having it auto populate in the maintenance section when due.

Alternatives considered

[Powerfleet](https://www.capterra.com/p/266387/PowerFleet/)

Reason for choosing Whip Around

Its user friendly interface and mobile monitoring functionality made it a clear choice. The exceptional customer service goes along way as well.

Review Source

SI

Scott I.  
Safety Compliance Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Ease of conformity"

March 4, 2022

5.0

Except for not completing the template initially (recommended upon implementation), it is well received amongst users thus far

Pros

Easily self taught to start up. Reducing the amount of options of vehicles is less confusion for driver's starting out using the app, by allowing them to access vehicles associated to their job assignement

Cons

Sales needs to be forth coming about completely filling in template before uploading. This would have sped up the process and eased the initial setup

Reason for choosing Whip Around

Ratings from online reviews

Review Source

BJ

Brant J.  
Dispatcher & operations  
Translation and Localization  
Used the software for: 6-12 months

### "Excellent easy to use solution"

July 24, 2022

5.0

Consistent pre trips among all of our drivers, more consistent fault reporting

Pros

The produce is really easy for all of our staff to lean. The implantation was seamless. Extremely easy to customize for our needs.

Cons

Developers are working on more customizable reports.

Review Source

JF

Justin F.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "WA for WIN"

February 22, 2023

5.0

Works great and keeps us all up to date

Pros

User friendly and good customer service to help answer any questions

Cons

I haven’t had much problem at all with any of the services

Review Source

JL

Josh L.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "The Little App with a Big Time Savings"

June 7, 2022

5.0

Its versatile and we are exploring options to eliminate standard paperwork reports where ever we can by using the app.

Pros

The great options for implementation to many users is great feature. With the texting and email of the link to down load app made fleet wide assimilation easier than most other new programs.

Cons

Would love if you could have non-inspections come up on a different reporting system. App could be used for Safety tracking for drivers or vehicles if Accident reports were not treated like regular vehicle inspections.

Reason for choosing Whip Around

Due to its user friendly approach so that even the lest computer savvy drivers could use it.

Review Source

DD

Daniel D.  
Driver Manager  
Building Materials  
Used the software for: Less than 6 months

### "Great solution with agility to customize "

January 31, 2020

5.0

Improved record keeping of DVIR (electronic), improved depth inspection (photos), improved speed of communication (real-time updates), improved confidence by frontline users (Drivers) that company is adopting technologies that improve their jobs (a building of confident after training)

Pros

Template based forms which can be customized to my my needs/specifics.

Cons

Each card or inspection area has limit of (5) reminders/items/descriptions... sometimes needing to created additional cards vs. a longer list. (Yet, I know this limiter leads to more intentional/more thorough/higher engaged inspection) Also, some UX feedback on not being able to go to other fields when keyboard is active other than done. (variable size of tablet screens/pop-up keyboard size may be customer end constraint)

Reason for choosing Whip Around

A robust but simplified solution that we could easily integrate into our existing processes, adopt as a new process as better/best practice, and roll-out training with confidence to our people, all for a fair price. It also meant something when a senior leader of the company visited, took our questions (taking notes of our industry specific feedback/concerns), and projected the assurance he would personally help (his vested interest and ability to direct) to remove barriers of implementation and invest into our success as a partner. (allocation of Client Success Mgr(s)). While it was a textbook deal closing, the after-sale delivery and support of our roll-out spoke volumes!

Review Source

Response from Whip Around

February 5, 2020

Hi Daniel, Thanks for taking time to provide feedback. The developers have been made aware of your suggestions. If you have other pieces of feedback, please make sure to send those over.

TC

Travis C.  
Fleet Manager  
Public Safety  
Used the software for: 2+ years

### "Happy customer"

October 16, 2023

5.0

Pros

Ease of use, mobile use, cost, reporting.

Cons

Inventory tracking and the ability to perform a detailed equipment check that is connected to a piece of equipment that is assigned to a specific vehicle and have that check stay with the piece of equipment when it moves to other vehicles.

Review Source

Robert B.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "The easiest and fastest reduction in safety incidents"

January 7, 2023

5.0

Pros

The ease of use directly for the drivers created a platform that allows a link to our office that shows the current inspection on the truck.

Cons

Sometimes, the camera in the app can be tricky at night because of the flash.

Review Source

RK

Ryan K.  
Fleet Manager  
Construction  
Used the software for: 1-2 years

### "Overall, Very satisfied"

September 21, 2022

4.0

Overall, its wonderful for what we use. Customer service is fantastic and they truly care.

Pros

Its very easy to use. Whip Around loaded the assets for us and made the transition from paper DVIR's to digital a breeze. They understand if its hard to navigate, it wont be used.

Cons

Some features like maintenance had to be purchased to get the inspection portion. We only need it for DVIR inspections. Also, integrating a few other options seems to be well heard however not implemented. Feedback was great that other large end users requested the same adjustments, but nothing really happened.

Review Source

CG

Cesar G.  
Controller  
Building Materials  
Used the software for: 1-2 years

### "Your Fleet will cost you money if you do not use Whip Around"

May 26, 2022

5.0

The software helps keep my asset service and track the cost of maintenance of assets.

Pros

I like the software's easy way for team members to learn how to do inspections.

Cons

Missing a purchase order form to order and received parts to inventory.

Reason for choosing Whip Around

Price and easy to set up and use.

Review Source

ZH

Zachary H.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great Software to Keep Track of Maintenance Schedule"

February 15, 2022

5.0

Our team has been very pleased with Whip Around. It has developed into a vital role in our company and we hope to continue to take advantage all the software has to offer!

Pros

With Whip Around we have been able to manage our trucks maintenance in an efficient way. This software allows us to easily see when our trucks are due for a oil change/PM and to keep track of our scheduling. Our technicians are able to complete daily pre-trip and post-trip inspections on the software and then it quickly relays the information to our management team. This keeps us organized and ensures our day will run smoothly.

Cons

On Whip Around there are a lot of features that may overwhelm some customers. It can be tough to dive in to all the capabilities the software truly has.

Review Source

IaG

I an G.  
Delivery Manager  
Food & Beverages  
Used the software for: 2+ years

### "Whipsy Hustles "

June 21, 2021

5.0

It has been good overall. I use it in a basic capacity.

Pros

It is very intuitive. From the start I was able to use it with very little to no instruction.

Cons

There can be a difference between the view of an account when comparing it to the drivers displayed info. Example: I may see inconsistencies with post trip forms being completed. When the driver is asked about it they are able to quickly pull up their completed post trips.

Reason for choosing Whip Around

That was beyond me at that time.

Review Source

ND

Nicole D.  
Dispatch Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Help track damages"

November 17, 2023

5.0

It has been pretty user friendly and helpful for our companies needs.

Pros

I love the whip around lets you customize the forms for your needs

Cons

Some of the FAQS lead me in the wrong place however the customer service helped direct me to the right place immediately

Review Source

DC

David C.  
Regional Account Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Whip Around - A valuable Fleet Management tool!"

March 13, 2022

5.0

Amazing product and an amazing company. Highly recommend!!

Pros

Whip Around, and their staff were amazing at helping throughout the entire process. From product demonstration all the way through to implementation! This is an outstanding product, with an outstanding support team.

Cons

So far, I have not found any negative aspects about this product to report.

Review Source

NV

Nancy V.  
VP, Commercial Packaging & Property Management  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "WhipAround Rescued!"

June 21, 2022

5.0

Pros

We liked that the software had an App that everyone in the organization could utilize. Also, the ease of using the program is excellent!

Cons

We we getting multiple emails throughout the day for a same defect. When I mentioned this to Ginger, she showed us how to only get one email for a specific defect. The support from Whip Around is phenomenal!

Reason for choosing Whip Around

The ease of use for the whole organization from drivers to maintenance!

Review Source

LM

Lance M.  
Business Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great Product for managing preventative maintenance program!"

October 6, 2023

5.0

Very pleased with overall package.

Pros

Easy to keep track of various scheduled maintenance services and inspections.

Cons

Waiting on integration with Omnitracs so truck mileages will be updated automatically.

Review Source

RW

Robin W.  
Fleet Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Simplified our lives!"

June 12, 2022

5.0

We use Whip Around for our fleet of Non-Emergency Medical Transportation vehicles. We need to be in compliance with state and federal regulations on par with ambulances. Whip Around keeps our vehicles properly inspected by drivers, and stocked with all the required equipment at all times.

Pros

The ability to track the needs of our drivers without trying to track a flood of emails was a huge draw. The new dashboard tells us everything that needs to be addressed at a glance, every day.

Cons

We learned through trial and error that organizing our vehicles by their fleet number made tracking easiest. There is a slight, but manageable learning curve. I suggest creating a "Test Car" profile first and looking over what the vehicle profiles ask for. The more information you put in, the more effective the software becomes.

Review Source

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