# Page 7 | Whip Around Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Whip Around the right Inspection solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148935/Whip-Around/reviews

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Whip Around

4.7 (577)

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Last updated March 13th, 2026

# Page 7 - Reviews of Whip Around

## Showing most helpful reviews

Showing 151-175 of 577 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Owner  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great product unless you need customer service."

May 15, 2023

3.0

Pros

Effective in tracking vehicle maintenance needs.

Cons

Inability to manage account subscription online. Had to wait for my account rep to call me, meanwhile, the clock is ticking and I want to complete the cancellation.

Review Source

ST

Shelly T.  
Office Admin/Dispatcher/Payroll  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Whip Around Review"

May 20, 2019

4.0

We are a trucking company that does not have an onsite mechanic. This enables our drivers to communicate daily if there are any issues with their trucks or if they need supplies for their trucks. We are able to keep track of current mileages on trucks this way also so that we are able to track when a service needs performed, which frees up a lot of my time having to make a visual on each truck to record mileage. With the feature of drivers being able to upload pictures, I can send that on to the mechanic so they are able to put an eye on what the driver is reporting. The ease of use has given our drivers a tool that they can use and it is a time saver for management.

Pros

Truck drivers are easily able to use it without much instruction. It is easy to change truck numbers in the system. It is very comprehensive. Drivers are able to upload pictures and comments easily.

Cons

Sometimes when there are updates to the software, drivers have to uninstall and reinstall the software.

Review Source

LJ

Lenny J.  
Director of Operations  
Textiles  
Used the software for: 2+ years

### "Suds and Duds"

February 2, 2021

4.0

keeps me in touch with all my drivers

Pros

it keeps a running record of requested repairs.

Cons

when reviewing faults if you open a fault to look at it. when you close out of that fault you have to go all the way back to the beginning. if you used any filters you have to click on them again. if you were on page #2 you have to go all the way to the bottom of the page and click on page 2 then find where you were to go on to the next fault.

Reason for choosing Whip Around

recommendation from a colleague

Review Source

kW

kevin W.  
President  
Construction  
Used the software for: 6-12 months

### "Whip around review"

May 20, 2019

4.0

We are very happy with the program

Pros

Easy to use, much better than paper, the dashboard is user-friendly, most importantly the system allows you to customize your forms giving you the data you want and eliminating the data you don't need, excellent program

Cons

My only issue with the software was my initial contact with the salesperson, he told me about a special offer that was much less expensive than the actual program cost, when I signed up for the program they knew who this person was and were upset that he made this offer, they were also unwilling to grant it to me. This was very frustrating but I like the program so much I signed up anyway

Review Source

Response from Whip Around

May 22, 2019

Hi Richard! Thank you for your feedback and sorry to hear about your early experience. Glad that the software is meeting your needs and that you are very happy with the program! We look forward to a long term partnership.

MA

Marcus A.  
Transportation manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great job"

February 1, 2023

4.0

Great

Pros

It is easy to track and able to keep records

Cons

Log in a little complicated for some and it has password problems

Review Source

DV

Dwayne V.  
Market Manager II  
Warehousing  
Used the software for: 1-2 years

### "Excellent Product and Service"

September 22, 2022

5.0

This a an easy platform to use and provides the resources and tools we need to be safe!

Pros

User friendly and excellent customer service!

Cons

No problems to report. I used the chat and \[SENSITIVE CONTENT\] was amazing!

Review Source

JS

Joesceffis S.  
Safety and Training Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Safety and Training "

January 31, 2022

5.0

Extremely satisfied

Pros

Ease to which my driver's use it Dailey. nd the consistency and the the record kepping of the data.

Cons

Not being able to send messages to driver.

Reason for choosing Whip Around

Value for the buck

Review Source

VR

Verified Reviewer  
Solution Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great mobility tool"

March 13, 2019

5.0

The product is backed by a friendly and helpful team makes for winning combination.

Pros

So very easy to setup and use. Having the ability to monitor and oversee the entire fleet at once is a great benefit to the company. Drivers find the process really easy and not laborious at all. The maintenance crew are able to respond to faults as they are reported. Creating, editing and changing forms is a breeze.

Cons

The fact that it is not currently linked directly to any of the existing fleet management and servicing software.

Review Source

Response from Whip Around

March 16, 2019

Thanks for reviewing Whip Around. We have some good news for you. We have 9 integrations planned this year and 3 are about to launch next month. If you would like more details please contact support.

AM

Austin M.  
Equipment Manager  
Construction  
Used the software for: 6-12 months

### "Whip Around Review"

September 15, 2020

5.0

My overall experience has been great. Everyone likes using the app and not having to turn in paperwork at the end of the day is a nice for the drivers and nice for the managment.

Pros

The most impactful part of Whip Around is having all of the paperwork in one place and not having a papertrail. You can view and analyze data so much quicker. Not only can you view the data quicker, you don't have to spend time going through every submittal because the software flags the documents you need to look at when there is a fault.

Cons

There are still little details that need to be added to make the documents easier to use. basically just giving the person that is setting the forms up more options and freedom to customize the forms for their drivers. Every dosument is unique in its own way, so having more options in the form building process is helpful.

Review Source

SP

Scott P.  
DIRECTOR OF OPERATIONS  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great product"

April 22, 2022

5.0

Great experience, software never has issues, simple platform easy to teach/learn.

Pros

Great experience, software never has issues, simple platform easy to teach/learn.

Cons

integrating with Verizon Reveal. I attempted several times to integrate the programs but could not get them to work together.

Reason for choosing Whip Around

simplicity of the program

Review Source

JL

Jim L.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "DVIR with Whip around"

June 20, 2022

5.0

We track our drivers write up daily to keep in compliance with the California BIT Program

Pros

Ease of use, available in Spanish, quick and easy for our driver/operators to adapt to.

Cons

No real strong dislikes, we purchased the program for our drivers could have a paperless write-up system, it did exactly what we wanted it to do.

Reason for choosing Whip Around

we did not look at other products, we felt that whip a round would do what we wanted it to.

Review Source

SC

Sara C.  
HR Compliance  
Food & Beverages  
Used the software for: 2+ years

### "User Friendly for Maintenance Compliance and Cost Tracking"

March 2, 2021

5.0

Whip Around has been a great add for our business. Overall, it saves time on inspection and DOT paperwork, keeps us on track for preventative maintenance schedules and helps track maintenance costs. Whip Around support was helpful in setting up reports and forms initially but they are super easy to do, so support really isn't necessary once you see how it's done.

Pros

Working in compliance, I love having processes in place and I love having the data. Whip Around accomplishes this effectively, with very few issues. Reports are a breeze and forms are easy to create and use. Our drivers find the app is easy enough to use and I'm thrilled we are using this with our fleet vehicles.

Cons

I have had no real issues from an administrative standpoint. Some drivers have reported minor issues with syncing or uploading pictures from time to time but this has been infrequent and not enough to raise a flag as a true issue.

Review Source

JW

James W.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great features"

October 20, 2021

5.0

Great customer service

Pros

Ease to use and great features along with easy training.

Cons

Mobile device access to reports and administration view.

Review Source

CI

Chris I.  
Delivery Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Easy to navigate and keep my finger on the pulse of my fleet"

April 26, 2019

4.0

Keep a keen eye on the fleet overall and vehicle conditions. Used to track it with paper inspections and created a lot of waste paper and inconsistent pre & post trip inspections

Pros

Easy to check driver inspections and investigate into faults. Can keep my team of drivers of accountable for our fleet and love the ability to look at a van's history with a few keystrokes

Cons

I would like a feature where I could pull weekly mileage from all vehicles. For example, the "milage" field auto-populates a weekly form to track mileage where the end of the week I could easily get the mileage sum for the week for the fleet. This is something I do manually now with each unit in the fleet and would save me about an hour a week

Review Source

Response from Whip Around

April 30, 2019

Hi Chris! Thanks for you feedback! I will be sure to send your mileage suggestion over to our developers to consideration. Thanks for your business!

MD

Matt D.  
Director of Safety & Risk Management  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Simplified time consuming tasks"

October 28, 2021

5.0

Pros

Deployment in our fleet was the easiest of any app/software yet. The user interface is very intuitive and requires little driver training. We deployed to 40 assets and 65 drivers within a few days.

Cons

Notification banners for the app do not exist. Only email notification.s

Review Source

LF

Leroy F.  
Location Operations Manager  
Chemicals  
Used the software for: 6-12 months

### "Using Whip Around for small fleet"

February 8, 2022

5.0

Did away with paper DVIR's and easier to go back and find an inspection when needed. An email is sent with every pre and post inspection making it easier to create a file to keep them digitally.

Pros

User friendly and available on phones for drivers. Did away with paper DVIR's. Easy for drivers / admin to look at previous inspections.

Cons

Have to make sure and have cellular service in order to use.

Review Source

IB

Ira B.  
OSP Construction Coordinator  
Telecommunications  
Used the software for: Less than 6 months

### "Easy App to Use "

September 8, 2023

5.0

Pros

As a new user of this app/program, it seems like it will be easy to use as a good portion of it guides the user through the app.

Cons

As of now nothing. I have not been able to find anything about this app that I don’t like.

Review Source

MG

Melinda G.  
Branch Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Whip Around Works"

March 14, 2022

5.0

Great!

Pros

Easy for the drivers to navigate! As a Manager, I like the updates.

Cons

How the timing is set up saying we haven't done our daily whip around, but our driver hasn't left the building yet. We are on Central Time.

Review Source

BM

Brent M.  
President  
Automotive  
Used the software for: 2+ years

### "Answer to our growing problem"

May 20, 2019

5.0

I love everything about this App. From the initial, and ongoing customer service, to all of the inspection problems this solved for our company.

Pros

Ease of use App can be tailored to my specific business Snapshot tracking of who is performing required inspections Vehicle specific tracking

Cons

Very little I don't like but if I have to get nit picky, paying for groups of vehicles instead of per vehicle. If I only have 16 vehicles I don't want to have to pay for 15-20.

Review Source

Response from Whip Around

June 7, 2019

Thanks for the review!

DR

Dawne R.  
Office Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Fleet Management"

October 28, 2022

5.0

Pros

Very user friendly, customer support is very responsive

Cons

When an e-mail is sent to an assignee thru the WO system, there should be a way for them to respond when task is finished.

Review Source

DM

Danny M.  
Operations Manager  
Building Materials  
Used the software for: Less than 6 months

### "Drivers love it."

January 26, 2023

4.0

Pros

That I have the ability to print of work orders for the drivers to take and give to the mechanics. This cuts down on the amount of time they spend troubleshooting problems. Which in turns saves me money.

Cons

I have only been using Whip Around for about 3 months, as of now I'm still learning the program and have no issues.

Reason for choosing Whip Around

I was told about it from other managers in the industry.

Review Source

JD

Janina D.  
HR  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "HR"

December 5, 2019

3.0

It is easy to use but very limited for drivers and for office people. As an office person must of the time I don't get to see the drivers, it will be useful if Whip Around was the tool were we could connect with more information.

Pros

I like the fact that pictures can be taken and drivers can do their pre and post. I like that it is easy to use.

Cons

that you can't add information unless it's requested. I can't print reports or customized them for what I need.

Reason for choosing Whip Around

I heard from my boss about Whip Around we checked on the website and thought it was a good tool, we need it something like that.

Review Source

Response from Whip Around

January 21, 2020

Hi Janina, Thank you for providing feedback for us! We want to make sure your experience is nothing short of amazing with Whip Around. Your account manager will be reaching out to you shortly to discuss your feedback. Best, The Whip Around Team

TC

Tina C.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great software "

January 28, 2022

5.0

Pros

User friendly, help with communication from our drivers and allows as to have a log of maintenance issues.

Cons

I do not have any complaints, works well for how we use it.

Review Source

JT

Justin T.  
Warehouse Manager  
Warehousing  
Used the software for: 6-12 months

### "Great software"

March 3, 2022

5.0

Pros

Being able to manage both our fleet and Inventory within the same software is amazing!

Cons

The only thing that is bothersome is not being able to change the inventory status colors, "IN STOCK" shows up as grey... it would be better if it was green.

Review Source

MF

Morgan F.  
Dispatch Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Very happy with Whip Around!"

May 20, 2019

4.0

Overall we are happy wit our service.

Pros

The simple steps to complete an inspection is so convenient and easy to train new employees.

Cons

When multiple faults are listed on an inspection each fault is recorded separately on the faults page. Reporting for our in house DOT audit is difficult. We run a CSV for all faults and add the Work Order from there. It would be nice to have an option to fill in a field for work order on a fault that will generate a separate column on the CSV files.

Review Source

Response from Whip Around

May 27, 2019

Hey Morgan! Thank you so much for taking the time to review Whip Around and provide us with great feedback. Great news! We are currently working on a premium work order module where you'll be able to group faults and preventative maintenance (including mileage based reminders). Our product team are going to reach out to get your input into!

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