Rob Cochran Enterprises

SS-CMMS

4.5 / 5 173 reviews

Who Uses This Software?

Maintenance Organizations looking for a Truly Functional, Easy to Use and Affordable CMMS.


Average Ratings

173 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $65.00/year
  • Pricing Details
    1 Month - $7.00 1 Year - $64.99 Lifetime - $649.95
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Rob Cochran Enterprises
  • ss-cmms.com
  • Founded 2007
  • United States

About SS-CMMS

SS-CMMS - The Worlds Most Affordable and Easy To Use CMMS has grown over the years into a feature rich CMMS which offers Work Orders, PM's, Parts, Budget, Scheduling, Reporting, Email Notifications, Create WOs by Email, Multiple users (no limit) and more. Try our FREE TRIAL today!


SS-CMMS Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

SS-CMMS Reviews Recently Reviewed!

Very easy to use! This is my fifth CMMS and I'm keeping it.

Aug 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: Simple and inexpensive to use. This is the fifth CMMS that I have been involved with setting up and the fourth from day one. I was able to do in one day what took weeks or months to do on the others.

Cons: Haven't found one yet. This has only been implemented a very short time but the simplicity overcomes any errors that I have found. One issue is that I would like to be able to customize some of the fields I use.

Overall: Simple and allowed me to start using it from the moment I enrolled.

Facilities Manager

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use. Seriously, this is perfect for a small to medium business. It has everything that you need, at a very small fraction of the cost of other competitors. I looked around and SS-CMMS can't be beat. This is a bare bones, no frills system, but still has reporting capabilities that meet most people's needs.

Overall: All of my PMs were easily created. WOs are a breeze to set up also. I like that the equipment can be tied into the location and generate reports based on that information.

Great program. I definitely recommend it for production as well as for property management.

Jul 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use. 99% of our staff that uses this to create work orders, has learned to do it themselves.

Cons: Would like to see area for PM's that is easier to view and or print out. Also would like to have it so i can scan a bar code with my phone, and have the program read it, pull up the asset all by itself.

Finally a facilities program that actually works

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The setup and daily use is very intuitive. You don't need to be an uber-geek to use this. It has a large variety of options to choose from. This makes it customizable.

Cons: The PM setup can take a while to get used to. Some of the drop down options have too many choices. It's like having too much of a good thing.

Overall: It helped us to go fully digital on our maintenance and service request system. No more paperwork. We have the option to store completed requests for future reference and to track reoccurring issues.

It is hard to know when a record has been added. I end up with a lot of duplicates.

May 23, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It seems easy to learn. The entries are usually self-explanatory. The Tab options are easy and intuitive. Have not used all of it yet.

Cons: I am testing the trial version and putting in our files one at a time to learn the system. Creating the CSV files are not friendly enough. I find it difficult to take into excel or to create a Monarch model to export into excel.

Overall: I am still testing it. I will be more able to tell you once I rest the entire system

Compared to other solutions ss-cmms is hands down the best value

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very comparable to the mainstream providers
Very Easy to use
Sends automatic submission emails to submitters

Cons: Has a few glitches but nothing major
Doesn't allow spreadsheet import for inventory, every part has to be manually entered.

Responsive support staff, Tell them what you want

Mar 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall a good software package for the price. The support staff is very responsive and fixed all the issues we had. Can't beat it for the price.

For the price this is hard to beat

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Affordable, easy to use and reliable!

Cons: Doesn't do everything a more expensive piece of software does! I needed to learn some ways to work around certain issues.

Overall: I have worked with MP2 and SAP Global for maintenance tracking at different place and needed a Maintenance Tracking Software for my first job as a supervisor, SS-CMMS seems to fit perfectly! If corporate issues an edict to use a centralized software then I haven't invested a small fortune on something we can't use. No putting up internal servers or IT support! Simple web interface to make it easy to use and unlimited users!

SS-CMMS is not perfect, there are some limitations to it and not without it's draw backs but considering the price and what it does do I have already found some techniques that I use for a work around and it is hard to justify not recommending this to almost any small business or for a firs time setting up a CMMS system!

Recommendations to other buyers: Use browser tabs so you can go back to pages without having to click through menu's, don't put comma's anywhere in a text box as it messes up reports and accept the fact that it can't do some things...

perfect preventive maintenance system - PPMS

Mar 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Pricing is on a subscription basis, and can be billed either monthly or annually. A lifetime subscription can also be purchased for a one-time fee.

Cons:
nothing

Overall: SS-CMMS is a cloud-based computerized maintenance management system (CMMS) designed for small and midsize maintenance operation businesses in any industry.

The platform offers asset management, inventory management, predictive and preventive maintenance and work order management in an all-in-one solution.

Recommendations to other buyers: updates should be available as and due for effective performances

Well Done. Great Software

Mar 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This is a very easy product to use. I use it daily and have not had a single problem with. Would recommend.

Excellent System/Great value/Great Tool

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, Easy, Flexible, Web based, Great Value for the Money

Overall: I hunted and tried a few different products before finding SS-CMMS. None compared to what is offered for the money. Also nothing I found was as easy to operate as well. I have used SS-CMMS at two different employers now one as a facility director and now as a project manager. I recommend this online tool. It is easy to train others to use as well which makes it a plus allowing others to help load data and manage day to day work flow. Summary, great product highly recommend.

Great product. Operations could not survive without it

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Value. Web interface

Overall: Been using the software for a year now. The software is feature rich without the feature rich price tag. Anytime that I have had an issue (twice), it has been resolved very quickly. I am thankful that I found this solution and extremely happy with my choice.

Recommendations to other buyers: Get it. You will not be disappointed

Nice program

Mar 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This was very easy to use and learn. Also easy to train new people on. Easy to navigate and easy to customize for your needs.

GLAD I FOUND IT

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: no cons!

Overall: Easy to setup, operate and navigate. great value all around and especially for the price.... i use it every day to create and keep track of all workorders for this building and other locations i work with.

Recommendations to other buyers: none ,i love it the way it is

Does so much for so little!

Mar 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I test drove your system for about a month. It may not be the flashiest system out there, but it cannot be beat for price, and too, the user has total control over so many aspects of data entry. My employer chose another CMMS, but this would have been my choice.

Easy, but not that easy

Mar 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Ss-cmms is easy to use, but it has challenges with counting parts and prices. But it is cheap and gives an ok overview of the work orders.

Nice Program and helps us out

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy communication

Cons: to many options for equipment input

Overall: Keeps us organized with a multi user communication... One stop program for all of our locations and equipment within. Repairs are tracked and verified. Ability to track expences and repeat repairs

Vendor Response

by Rob Cochran Enterprises on March 24, 2017

Hi Chip, Thanks for the wonderful review! We do allow for a lot of options in our fields for those that want to use them. But the beauty of SS-CMMS is that you only have to use what you want. You can enter a piece of equipment with just a name if you wish! It's designed like this to be flexible but number one, easy to use. Rob

Great Product!

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used this software for our ministry for 6 months and have had a great experience with it so far. Very well put together and user friendly

its really a complete system :)

Mar 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: this system complies my requirements as i'm handling a biomedical engineering department.
which i need to save all my spare part list and all my instruments in each location.
with a PPM scheduling.
its really helping me to organize my career.

Great Software

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am a beginner, but I have enjoyed experiencing this software. The other day I made my first spread sheet. I must say I was impressed.

Excelent choise

Mar 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Friendly interface

Cons: Look and feel could be improved

Overall: Easy to use, very friendly and gives the exact information reports that i need for the operarions area

All the basics

Mar 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The compartmented setup for locations and work orders is ideal for quickly referencing up to date information on our assets. Unlimited users makes the communication very fluid between departments and upper management.

Cons: The search engine could have a few changes to make one less click for every PM completed. When quick compelting 30 or more PMs in one day. Each and every cleared pm will restart you at the top of the list. On a mobile device this requires lots of scrolling and makes for a tedious clean up if the list lapses for a day or two. A mobile app would be extremely handy and hopefully better oriented towards Android devices.

Overall: For the low price. This software cannot be competed with by the larger expensive cmms programs. It has all the functionality I need for my department. A few changes to make searches and navigation quicker would be great, but I am satisfies with the way it is now. Thanks for providing such a value for such a low price!

Great Product

Mar 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a small job shop with about 20 employees that does everything from cnc machining to stamping. This software allows us to keep track of everything with ease, in fact this software is capable of far more than we actually do with it which leaves room for expansion in the future. I definitely recommend this for any small to mid size shop.

VIstech Manufacturing

Mar 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and price

Cons: Need to be able to download data better

Overall: When I first went looking for CMMS software, I found plenty. I just didn't want to spend thousands of dollars for it. I googled for free software, found SS-CMMS and others. Tried 3 of them and saw that this software had almost everything we needed to start. Rob was always working on updates. It got better and better. It got so good that I was willing to send him some money to keep him at it. It wasn't much. He kept doing his thing for about a year that we used it. He made a good case for subscriptions. We have subscribed when he did that and renewed this year. He is still making it better and better. I think that right now it is better than most of the expensive software out there and easier to use.

Recommendations to other buyers: Get it Now!

Very good CMMS

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Very useful CMMS, easy to see preventive maintenance and corrective maintenance , you can make a good planning and monitoring the budget.......

Just getting started

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup, easy to access from anywhere.

Cons: Don't know yet.

Overall: We have not completed the roll out to r maintenance staff. We have populated most of the machines in our inventory. SO far it looks good!

SS-CMMS is a very good CMMS.

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to set up and to use.

Cons: Not being able to upload a list of vendors using *.csv

Overall: We are a small (but growing!) sleeping bag manufacturing plant in North Alabama. Our maintenance crew was growing too and we had nothing but Excel to help keep track of our maintenance efforts. I saw SS-CMMS a couple of years ago and kept up with it's progress. Finally I bit the bullet and tried it to help keep up with our maintenance staff, equipment and spare parts. I'm glad I did, so far I like it and it's very easy to use and set up. Thanks.

Recommendations to other buyers: The price is right.

Great tool for the price.

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use
Support

Cons: None that we have run in to

Overall: We have been using SS-CMMS since it was a free app. It has only gotten better over time. The biggest advantage it has over other CMMS is the learning curve is very low, you can be up and running with in an hour or less.

Amazing tool!

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am using this tool since last 2 months and we have to do our all work in SS-CMMS and we are finding the ease of the tool. I suggest every beginners should use this tool.
Thank you

SS-CMMS Review

Mar 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Does what it says it can do without a lot of training. I like the dashboard.
Customer support has been responsive and helpful.

Cons: It has clumsy navigation and the the views seem jumbled together. It would be nice to be able to custom arrange the view.

Overall: Customer support has been very helpful in making the changes we wanted so we could tailor the system to suit our business. We use it everyday.

Recommendations to other buyers: It would be a good choice for any company.

Don't use it

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: n/a

Cons: n/a

Overall: I'm sorry, but I can't be objective about it. Our plant maintenance director set up an account for me and showed it to me, but I have never used it. It looks like it would work well for a Job Ticket/Request database. My problem is that I need someone else to take the time to fill this out and I'll respond to it. I make simple notes in a legal pad daily and have used an Excel spreadsheet as a database, but I get behind in entering the data. So, I'll probably get just as behind using this software. We just need different manual procedures on our end to make it work for me.

Recommendations to other buyers: n/a

Awesome product!!

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Fantastic product, easy to use. Most of my team members didnt even require training on how to use it.

CMMS for Rental business

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use - economically priced - support is excellent and very timely.

Cons: Nothing

Overall: After using SS-CMMS for another small business, I suggested using it for Rental Dept. where I work part time - many pieces of rental equipment require routine and preventative maintenance, so SS-CMMS was very helpful in providing a schedule for that - in particular, was helpful with hour meter based PM's which were hard to keep track of in the past - SS-CMMS program is easy to use and set-up - support is awesome - also very economically priced for a small business - highly recommend !

Recommendations to other buyers: Very easy to use and set-up - start with equipment inventory - schedule PM's - generate work orders.

Great program!

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Inexpensive lifetime subscription.

Cons: I don't know of any.

Overall: We purchased the "lifetime" subscription of this program and are using it throughout our company for plant and farm maintenance, as well as for our fabrication shop. One of the biggest benefits of this program is that we didn't have to purchase any kind of invoicing software in order to "buy and sell" within the company. It's great software and our company is happy to have it.

A must for every maintenance department.

Mar 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Cons: Layout

Overall: I found this software by doing a search on line for the best maintenance management program. I have found it to be very useful and easy to use. Asset tracking and integration of parts tracking are a huge benefit. The ability to set up PM's and track them has made a big difference at our facility.

Great Affordable Software

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great Simplicity yet Very Useful, Running Smooth, Very Stable, There are some of Improvement can be done, but right know as is, is completely useful. Keep On!

SS-CMMS Review

Mar 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Inexpensive

Cons: Report writer

Overall: I needed a cost effective way to manage work orders for our church on a shoestring budget. I shopped around. Tested SS-CMMS 30 days for free. Discovered that with some manipulation of the database design, I could make this software work for us. I've been on it 5 months now and have not intention of abandoning SS-CMMS for a more robust system for much more money. You can't beat the price of SS-CMMS, but have to be willing to accept and/or work with its limitations. Some minor improvements I could suggest would be user defined table for work order "status" and "type" and a report writer with greater options for building queries and export link to MS Excel.

Recommendations to other buyers: Experiment with setting up user defined options in a test "free" environment and carry work orders and preventive maintenance all the way through a process. Then run reports. You will want to see the limitations in how the report generator presents data in order to decide how you want to build out your tables and enter work orders.

Excellent and useful

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Should provide a book of how to use it

Overall: Very useful and highly knowledgeable helps to improve our academic knowledge and increases our maintenance management features

Recommendations to other buyers: No

Vendor Response

by Rob Cochran Enterprises on March 20, 2017

Hi Atluri, Thank you for the wonderful review! As for the "book" on how to use, it's in the Documentation section under the Support tab. Pretty much everything is there and we are in the process of updating it for all the recent upgrades. Take care, Rob

First experience with a CMMS has been a positive one.

Mar 16, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: When I began to use SS-CMMS I was new to maintenance management. No matter how many reminder notes I made some tasks would be forgotten. The Dashboard is the perfect heads-up display of outstanding work orders. Some records are more important than others and SS-CMMS allows me to use as much or as little detail as I want in completing a work order. Reports are easy to generate and flexible in their configuration. Between the phones, radio and catching me in the halls my departments are happy they have one more way to get in touch with me. --Thanks for the great product at a great price--

A breeze to operate

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: affordable/ease of use/reliable/easy to manage/functionality/web based soeasy to access and update

Cons: only had the system 3 months but all seems fine for what we need it to accomplish

Overall: As a charitable organization we where looking for a CMMS system that ticked all these boxes, Affordable,Reliable with Quality features / functionality /Uncomplicated/ Easy roll out/easy ongoing management. So far it has met all our requirements .

Best Value CMMS available....PERIOD!!!

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We absolutely love SS-CMMS. It has all the features we need and use without all the cumbersome fluff we don't. Other systems we've tried were so complex and complicated, it really wasn't an improvement over our pen and paper method we were using. SS-CMMS is so simple, it saves us time on every single PM. We use it for everything from PM's to facility maintenance to ensuring we're always on track with all regulatory requirements. We love SS-CMMS!!!

Glad we found this software

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: simple to use, multiple users, dashboard, email work orders

Cons: not enough levels of authority, would like to look at history of a machine and see what has happened in a clearer presentation than reading every work order.

Overall: This software allows us to document all of our maintenance activities. Our machines have historical records of the PMs and any repairs. Maintenance is alerted by email and on the dashboard of work orders. It is intuitive and easy to use. We have had a few questions and rep responds within hours with detailed answers and great customer service. The simplicity of the program does not have lots of features, but this is why it is so easy to use and gets the job done without spending a lot of time in the program.

Recommendations to other buyers: Downloading data is possible, but a little awkward.

Not as easy as it appears

Mar 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: I need to find specific software and am struggling to do so. I have looked at each of the options that have been shown.

Intuitive & easy to navigate web interface

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Intuitive design of the web interface

Cons: More reporting options and direct data interface

Overall: I really am impressed with the web interface. It is very easy and intuitive to navigate. The labels are very clear to understand and not cluttered.

Recommendations to other buyers: No

Great software

Mar 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: its easy to use

Cons: It takes some time to get the quantity to change

Overall: Love using this software, easy to use and great for the price. needs some help with correcting quantity.

Mickey emerson

Mar 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Comments: The use of the software is somewhat user friendly. Navigation could be improved overall. Once you learn your way around your good. Like any. New software it just takes time.

Looking at options

Mar 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: price and scalability

Overall: I only used it a little bit. I was looking to see what functionality it had compared to my current system. It has all the functionality of my system. If I was starting a new system, this would be a great option. Inexpensive, a lot of functionality, scalable to any size. Seems to be configurable to any type of business.

At this time, it would be a huge problem to change systems with over 150 pieces of equipment and all of the PM's in place for them. It would be too large a task to undertake while running the existing system too.

Best bang for your buck.

Mar 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After researching many new and existing CMMS systems I came across Ss-CMMS. The product has a short learning curve and provides all the basic features I need for facility and lab equipment maintenance management for our small facility. Customer support is exceptional with the creator and database manager responding to needs and bugs by email sometimes within minutes. He is constantly updating and adding new, yet simple features routinely. Albiet this is not the super fancy 'pretty' interface some companies offer but for basic information management I find no other software service came close for the price... there are some features I'd like to see, such as easier photo uploading to work orders, but he's getting there.

Excellent!

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use this as an internal check and balance. Our entire organization utilizes this daily to report. Everyone loves it!

Maintenance Tech

Mar 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ease of use and the ability to find completed projects

Cons: they're not in specific order

Overall: I use it every day to keep up with whats completed or not. It's ease of use and understanding makes it a pretty valuable tool.

Our partner is using the said apps through their operation such as services , spareparts mgt.

Mar 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: We defined but there are functionality we need to enhance a simplier and better resource planning .

turf mechanic supervisor

Mar 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: simple yet efficient program. awesome for tracking exactly what I need. if it doesn't, customer service has always helped me get what I need

good to start up business , low cost

Mar 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: low cost.

Cons: don't have powerful enough powerful Features

Overall: this good to start up business , low cost , web based don't need third party server to load company database, covering wide range in business needs

SS-CMMS at ENKI Brewing

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and ability to load info on all of our equipment

Cons: Would be nice to have a field to enter expected amount of time each work order will take to complete.

Overall: We have been using SS-CMMS at ENKI Brewing to track our equipment and maintenance. I am able to load all the data for our equipment such as model and serial numbers as well as dates of install and any notes about each item. The email for work order creation and notification of work orders needing to be completed is also a nice feature. Anyone can enter a work request for something needing to be fixed etc and the responsible person will be notified of the work. I also like the PM feature to schedule regular maintenance be it weekly, monthly, yearly etc. We have not tapped into all of the features of SS-CMMS as of this time but will be doing so moving forward.

it can be easy

Mar 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: it gets easier the more you use the program. at first I wasn't sure but it the directions help they are pretty easy to understand

This help us stay on track with all p. M work

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have organized the campuses and now know that all the work that needs to be done is being done. It helps us keep up with ordering filters and now what parts we used on what equipment

Definitely Worth the price of admission.

Mar 16, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ease of use. can't beat the price.

Cons: dashboard could use a facelift and I personally don't use much of the information on it so maybe being able to customize what shows up would be nice.

Overall: I have been using it slowly for about two months and although it doesn't exactly fit my needs you can't touch the price point. It is more than serviceable and they did a lot of things right. I look forward to future updates.

Keeping Track of Your Maintenance Renewals and Service Calls

Mar 16, 2017
2/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Very simple, needs to be more robust with more options.

Overall: We used this software as a way to track our customer's 3D printer maintenance renewals and service calls. It was very easy to use and helped us achieve our goals of tracking our customer's needs.

Exactly what we were looking for

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We use this system to ensure our property is maintained properly. From Preventative maintenance to everyday issues that pop up, this system gives us the organization and control we need to maintain our high standards.

My thoughts

Mar 16, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Poor item listing , hard to organize units and subunits. PM seems ok but still could use some icons or windows to make it friendlier.

Best CMMS for the price, period.

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, relatively intuitive.

Cons: The overlap between Work Order creation allowing you to create a preventive maintenance item, but not making it a regularly recurring item is a little odd; and that I can't sort PM calendar by location (yet).

Overall: We've been implementing this software in a company with about 140 employees, and so far the results have been extremely positive. The software is easy to use, relatively intuitive, and has enough power and functionality to allow us to coordinate our Corrective and Preventive maintenance programs through it. The only suggestion I'd have for the company producing this is that they allow us to sort PM calendar by location, since we're spread over 3 facilities, and each has its own unique PM requirements. Great software! Would recommend.

Recommendations to other buyers: No, this software is amazing for the price.

Great Value

Mar 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to input information into the system. I also like that you can use email to send in service tickets.

Cons: Reporting has to be saved into a .csv file before you can do anything with it. Also the dash board is nice just wish you could print reports from that screen quickly.

Overall: If you're just getting started with a CMMS software this one is a good pick. Day to day use is wonderful. Reporting is where you find your limitations. But for the money you really can't complain about that.

Recommendations to other buyers: You get what you pay for. If you want the reporting side to be better you will have to spend a lot more money than what this software offers. But you can easily operate your day to day work with this software and work on you on reports in excel.

Excellent Software...

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's been very helpful for us to use this system in order to communicate our areas of need to the building team. I highly recommend SS-CMMS to anyone looking for a simple yet effective means of managing your maintenance operation.

Great software

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I was looking for a Maintenance software to try. I was worried to spend the money on one of the big packages and then my employees not use the software. I tried SS-cmms with the anticipation of switching to one of the other programs after my people got used to using a CMMS program but we have stayed with SS-CMMS because it has everything we need.

Pros: Ease of use,

Cons: No live support but they are very attentive to e-mails

A must-have for every Maintenance Planner

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: straightforward, not too many bells and whistles, easy to train the technical team and good gui.

Cons: some graphical tailormade options for the workorder forms would be good so we can include company logo etc..

Overall: After testing many programs over the years, i have come across this easy-to-use program which does exactly what it is suppose to do: It reduces the time needed to setup and schedule the maintenance planning, yet it is powerful enough to handle SME's very well.

Excellent Software....Very nice

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Honestly, I'm working on this software for almost a year now.

The system is fully functional and covering all what i need for my big work shop.
I have big of medical devices with multiple brands and each i have spare parts stock and big data inventory.

The most good things in ss-cmms is the fast development and fast prompt on any feedback.
Always they are surprising us on the new updates and the new features and the graphics of the system.

Thanks SS-CMMS

was told to read manual and stop acting like a fool asking silly questions

Jan 11, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: cheap

Cons: I signed up for the free month trial and was about to purchase the lifetime subscription. i submitted a question and the reply from rob@ss-cmms.com was. read manual and stop acting like a fool asking silly questions.

Overall: I signed up for the free month trial and was about to purchase the lifetime subscription. i submitted a question and the reply from rob@ss-cmms.com was. read manual and stop acting like a fool asking silly questions. after this response i dropped any chance of using this product. Poor attitude, poor manners and poor customer service. i recommend you stay away from this company.

Recommendations to other buyers: I signed up for the free month trial and was about to purchase the lifetime subscription. i submitted a question and the reply from rob@ss-cmms.com was. read manual and stop acting like a fool asking silly questions.

Vendor Response

by Rob Cochran Enterprises on January 11, 2017

Within 1/2 hour this person had emailed 6 times asking extremely silly questions like what is "meter". Did not even look at docs. We are ALWAYS here to help, but you do have to help yourself first.

CMMS program used for several applications

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Easy to use
2. Reasonably priced
3. Great support

Cons: None

Overall: I was looking for a reasonably priced CMMS program that was simple to use and I found it - I have used this software for 3 different businesses: 1. Landscaping and Mowing business 2. Rental equipment business 3. Water utility consulting - worked great for all applications - great support.

Recommendations to other buyers: I have had numerous questions while using this software and support has been great, typically always getting back to me quickly in response.

Great system for value

Nov 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: Does not have capability to select several work orders for printing at same time.

Overall: Really good system for the value. Any hip ups I've had was addressed promptly. I suggest anyone to try it, you'll be surprised.

SS-CMSS at WHSV-TV

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Reasonable to use repair tracking software. Easy to log in automatically and prompts for assignment and reporting assignment reason and action taken for repair.

Functional / Useful

Nov 03, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: It's been very helpful for us to use this system in order to communicate our areas of need to the building team.

Managing Maintenance has never been easier or more affordable

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, support, price

Cons: n/a

Overall: As a Director of Engineering for a full service Marriott property my goal was to take our existing paper based Maintenance recording system to a digital format. My budget was Zero for such a system so I spent a considerable amount of time looking at several options. I found SS-CMMS, used the full featured free trial and fell in love with the simplistic approach, easy set up, and no nonsense experience of its use. I purchased the annual subscription myself to show how valuable a system such as this can be in terms of operation efficiency, and record keeping to my Hotel management. After review of the successes SS-CMMS has brought to our Hotel I have been reimbursed, and a budget line has been created to continue its operation. I highly recommend SS-CMMS to anyone looking for a simple yet effective means of managing your maintenance operation.

Operations Manager

Nov 01, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Very user friendly system to use. Excellent way to log very important information.
Had no trouble navigating around the system.

easy and flexible

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: easy

Cons: i dont think any

Overall: fast reliable and easy to use and i use this every now and then frequently for various courses in my masters.

Recommendations to other buyers: no

Maintenance covered!!

Nov 01, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, not too complicated. Company just needed a simple "reminder" system for routine maintenance and this was perfect.

Cons: Not really any cons. It takes a little time to get the parts and information into the system but that is something every software would have!

Overall: Easy to use and great to use as a reminder for routine maintenance such as cleaning gutters and replacing filters.

Recommendations to other buyers: NA

Usedful, and easy to used

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: It was good and useful, easy to use, done work as fast as the help of the software, i didnt get froze ir overload.

Just what we needed

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use, easy to teach users

Overall: We have been using SS-CMMS for 2 years now and love the program. We needed something that would help us prioritize and track maintenance issues and more importantly be proactive. Reporting, data input, creating tasks are all easy to use. Learning curve was easy for everyone. Great program overall. Great value!

Recommendations to other buyers: Good for small and maybe medium size buildings

Easy work orders

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's got more features than I currently use, but I can grow into them

Cons: Very text heavy in the interface

Overall: I started using SS-CMMS for basic work order requests but expanded into using it for inventories and project tracking. I like that my staff can get in one place to make requests and hear back from each other about how their request is being handled.

Recommendations to other buyers: At times it hasn't displayed well on my phone. Rarely a problem on my laptop.

Good software

Oct 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: It was a very flexible software.
It was my first time i was taking a subject in maintanance management.. the course would otherwise have been very difficult without the CMMS software.
Even its my first time using the software it was not tough to understand and easy and liberal to work on.

Great experience with SS-CMMS.

Oct 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Unable to configure to suit individual needs but understand why (£).

Overall: They offer excellent support, are very economical and are improving features constantly. I would highly recommend this product .

Maintanence management

Oct 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease of access. Easy to understand and use.

Cons: The appearence. It looks too old though its very new.

Overall: This software was used in my graduation class for dr.bruce marsh subject. It is very useful in the field of supply chain management. I leart a lot from this software.

Recommendations to other buyers: My laptop.

Easy approach

Oct 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Features are good and easy to use.

Cons: Nothing found

Overall: easy to handle and the functionality is awesome.I was a new student who didn't have any cmms background but it was pretty simple and easy to use

Great program

Oct 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: I started with this program when it was free. I set up a small food plant on it as they were just starting and had no CMMS system. I have come across a few problems but they were corrected promptly. For the money I don't believe you can get any better. I recommend this CMMS program.

Great program for building maintenance

Oct 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: This is a user friendly, access anywhere computer program, for a reasonable price. I'm a manager at a hotel, it is a great way to track what work is being done when I'm there or at home. I can run reports to see who fixed what. It's also a great program for tracking parts and having all the information in the program where to buy what part from. It's also good for budget to see where my employee's time and parts are going.
Thanks

SS-CMMS plus & minus

Oct 12, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: As a Maintenance Department Manager, I think that the SS-CMMS is a great value for the investment. I would like to see the dashboard updated a little bit, to include "the column headings scroll with the line items, have to scroll back up to make sure which column I'm looking at" (a definite minus).

Companies Large and Small Find Value

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Packed with features found in programs that would otherwise not be affordable for small businesses

Cons: None for the price

Overall: I was recently hired by a small manufacture in Fort Myers Fl after relocating from Northeast Ohio.
Back in the Cleveland area I was maintenance director for a mid size, 100 + employees and primarily responsible for the implementation of their first modern CMMS program.
The initial investigation was an extensive undertaking with myself taking the lead for a team collaboration.
Many hours were spent on trying to identify the features we needed that would fit our target dollar investment. Eventually we narrowed the field to the "Fab Five" ranging in price from $2500 to well over $10,000 for the base modules.

I only tell you this as a comparison to the SS-CMMS program. Most of the features I had wanted for the larger company can be found within this software at a tremendous value for any size company.

We only have a handful of machines and nothing is so sophisticated as to warrant spending thousands of dollars to track basic maintenance.

Working with a very limited budget, I was amazed to discover the SS-CMMS program that has all the necessary components that was truly affordable for Mom and Pop to the Major Players in the manufacturing field.

This software, like many others, will allow you to take control of the daily operations within your facility but at a fraction of the cost.
1. Work orders generated manually or setup to reoccur at intervals you setup.
2. Preventive maintenance schedules that can remind you ahead of time so you can coordinate with individual departments to keep downtime to minimum.
3. Parts tracking that will deduct your on hand inventory as the parts are used for repairs.
4. Critical spare parts reminders when stock reaches a re-order level that you set
5. Quick visual analysis of where your time is being spent. Scheduled, Reactive, Preventative

There are too many features to list so my advise is to give it a shot. The only thing you have to lose is the time it takes to download the fully functional demo.

Recommendations to other buyers: Any data is only as good as the information it is based on. Use the software as intended, every day. The more you input the easier it is to sort, retrieve and analyze.

Barebones CMMS, cannot issue PM workorders properly

Oct 11, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: Features vs. cost.....absolutely cannot be beat.

Cons: Does not function as advertised, no response from bug submission after 1 month.

Overall: On Aug. 24, 2016 I posted a bug on the forums regarding PM work order generation issues after following recommendation on how to make 'daily' PMs for weekdays only.

Even after posting pictures and evidence on the forums I still have yet to receive any reply and it's Oct 11. I did however get this email to make a review.

This one issue is keeping me from enjoying this $48/dollar per year software. Features/cost are great, but there is no support at all in my experience.

Recommendations to other buyers: Test for full month. My problems don't show up until PM's are repeated or missed.

Vendor Response

by Rob Cochran Enterprises on October 11, 2016

Hello Keith, I apologize for the non-use of the forums. They have been annotated that they are no longer monitored (at least I believe, I'll check it again). But you will get same day, maybe even same hour by submitting a bug report right from the site when you're logged in. This comes directly to us. Why didn't you use any of the Support functions to get help? I'll make sure the forums are annotated READ only and I am truly sorry if that is not clear right now. Rob Cochran

Door of Hope Central Storage

Oct 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: reasonably easy to use

Cons: you need to go backwards and forwards a little, could flow better

Overall: Fairly easy to use, slightly limiting with the choices we can make. Sometimes for example in the equipment - asset location field, you can only select one item. Mostly it would be better for multiple choices to be available.

Recommendations to other buyers: I would prefer to have the ability to select multiple options for people and equipment used etc. Our business is in self storage.

SS-CMMS More than meets the eye

Oct 11, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: It's simplicity which addresses the basic needs of maintaining equipment's and since it's Web based the idea of getting the needed information on the repairs made and the needed parts in real time is one of it's best features.

Cons: Basically some upgrades would be considered to make it a complete system

Overall: I was tasked by my company to improve our services department since the industry is becoming more keen on outsourcing maintenance of their equipment, I had the idea to implement the use of a Maintenance Management Software so I search the WEB for something that generally meets the requirements of a company transitioning from manual tracking to a computerized system and guess what I came across SS-CMMS at first I was reluctant why because it literally met the general requirements I've set Simple,Web Based and of course the "COST" to acquire, now during the trial I made activity ,dispatch simulations that I will need to interface the system with our business which is primarily Repair and Maintenance of clients equipment's and the result is simple SS-CMMS is a system that gives you everything you "NEED" to manage R & M it does not give you the "WANT" now considering we wanted to improve our service infrastructure at the least possible cost then this was the system we needed, the main thing to keep in mind is when I presented the system to the management and our clients was we were there to provide their "NEEDS" not their "WANTS" and explained if they "WANT" more than what they "NEED" the maintenance cost would go up because of some features that is rarely gonna be used and just because they "WANT" it , so that's it use the system as it is and what it was meant to do just keep in mind the value for your money and last but not the least I understand that this is on it's Start Up stage but I wanted the say thanks to Rob for developing this management system and continue improving so that the day will come when it would be the most preferred system in the market.

Recommendations to other buyers: Yes use SS-CMMS as it is, a system to manage your day to day maintenance "Needs".

Great value for the money!

Oct 11, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Good response to support requests - some features are a little clunky but should be better in time..

Worth spending money for this software

Oct 11, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use

Cons: Need to update it time to time

Overall: We use this software for our Maintenance management class and its was worth using as a data management software.

Good for Farm Industry

Oct 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Mobile

Cons: Some pages are busy

Overall: We have recently implemented ss-cmms at our packing facility and processing center. The preventive maintenance schedules are very helpful. We are looking to implement the software on all of our farm operations as well.

Great Value that's unbeatable

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it's fits our companies needs

Cons: nothing at this point

Overall: The customer service is 2nd to none. Software advisers seemed to always be available and gave me an educated recommendation on what fit my companies needs every time. I recommend SS-CMMS for any company big or small.

Recommendations to other buyers: n/a

Great easy software

Oct 11, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, web-based access. Low cost

Cons: Have had logging issues in the past, but received quick tech support when I have.

Overall: I needed a CMMS for the same reasons this software was founded. A simple and inexpensive option for a small facility that doesn't overly complicate things. This has worked well for that!

Recommendations to other buyers: Would love if we could get QR coding added, where a tech could scan the equipment and have quick acess to reporting. With the readily available smartphones, it would dovetail nice into the system.

Vendor Response

by Rob Cochran Enterprises on October 11, 2016

Hi Eric, Thanks for the review! Actually, Barcode/QR Scanning is a feature we are currently working on. Should have something soon in V 8. Will have the ability to scan with scanner or mobile device camera. Drop us a note from the support page as we're in the process of gathering information on what all we would like this to do. Customer input is extremely important to us, we only want to build what you need. Thanks again, Rob Cochran

Good system for a small operation

Oct 11, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use. Accessible anywhere on any device.

Cons: Reports are "clunky"

Overall: I started with the free system to see how it would work for my operation. It is a low end system as far as features but works well for our business. The e-mail work order generation makes it easy to track and prioritize trouble calls. There are areas in need of improvement but seems to be a work in progress with updates coming out every now and then.

Vendor Response

by Rob Cochran Enterprises on October 11, 2016

Hi Brian, Thank you for taking time to review our CMMS. I'm glad it is working out for you. And you are correct, SS-CMMS is a continuous work in progress. We've spent the time with the 7.x version to completely stabilize the core and fix bugs. That being complete, we can now focus on new features and upgrades. Look for good things coming soon in ver 8.00 and above. Rob Cochran

Overall OK so far for our company needs

Oct 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Comments: We are small company with 50 employees including 2 maintenance staff. It has overall worked so far for us with improvement on work order notification.
One suggestion is if the program can create an email/text notification to work order originator when the job is completed and closed. Otherwise, it's hard to keep track to work progress

Vendor Response

by Rob Cochran Enterprises on October 11, 2016

Hi Tin, Thank you for taking the time to give us a review. Look for your request soon, it is in work now! Thanks, Rob Cochran

Awesome for beginners

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Even as beginner for me it was so ease to use. I throughly enjoyed doing work on cmms.
Lastly cmms made us easy to learn maintenance management
Am very glad to learn cmms and use it
I totally suggest people who wants to be in maintenance sector cmms is the one should try.

Nice Website

Oct 11, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used the website for a classwork and it was easy to work with and it helped me to understand my course more.

its a great software to use

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: everything is good

Cons: i don't think any

Overall: i am very happy to use this software. this made my task easy when finding out or searching any object .

Recommendations to other buyers: no keep the good work going

Great Product for Low Price

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Cons: It would be nice to have the functionality to build customized reports.

Overall: Overall great product for a business that has never had a managed Maintenance Program. The program is extremely user friendly with plenty of step by step support to teach users how to use each module. Customer support is very responsive and has resolved any issues or questions within a timely manner. I would recommend this product to any business wishing to implement a Maintenance Management Program. Excellent program for a low cost.