Who Uses This Software?

Maintenance Organizations looking for a Truly Functional, Easy to Use and Affordable CMMS.


Average Ratings

220 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $89.95/year
    See pricing details
  • Pricing Details
    1 Month - $9.00 1 Year - $89.95 Lifetime - $895.95
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Rob Cochran Enterprises
  • ss-cmms.com
  • Founded 2007
  • United States

About SS-CMMS

SS-CMMS - The Worlds Most Affordable and Easy To Use CMMS has grown over the years into a feature rich CMMS which offers Work Orders, PM's, Parts, Budget, Scheduling, Reporting, Email Notifications, Create WOs by Email, Multiple users (no limit) and more. Now with mobile Apps. Try our FREE TRIAL today!


SS-CMMS Features

  • Condition Monitoring
  • Inspection Management
  • Maintenance Scheduling
  • Mobile Access
  • Predictive Maintenance
  • Purchasing
  • Reminders
  • To-Do List
  • Vendor Management
  • Work Order Management
  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

SS-CMMS Reviews Recently Reviewed!


Companies Large and Small Find Value

Oct 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Packed with features found in programs that would otherwise not be affordable for small businesses

Cons: None for the price

Overall: I was recently hired by a small manufacture in Fort Myers Fl after relocating from Northeast Ohio.

Back in the Cleveland area I was maintenance director for a mid size, 100 + employees and primarily responsible for the implementation of their first modern CMMS program.

The initial investigation was an extensive undertaking with myself taking the lead for a team collaboration.

Many hours were spent on trying to identify the features we needed that would fit our target dollar investment. Eventually we narrowed the field to the "Fab Five" ranging in price from $2500 to well over $10,000 for the base modules.

I only tell you this as a comparison to the SS-CMMS program. Most of the features I had wanted for the larger company can be found within this software at a tremendous value for any size company.

We only have a handful of machines and nothing is so sophisticated as to warrant spending thousands of dollars to track basic maintenance.

Working with a very limited budget, I was amazed to discover the SS-CMMS program that has all the necessary components that was truly affordable for Mom and Pop to the Major Players in the manufacturing field.

This software, like many others, will allow you to take control of the daily operations within your facility but at a fraction of the cost.

1. Work orders generated manually or setup to reoccur at intervals you setup.

2. Preventive maintenance schedules that can remind you ahead of time so you can coordinate with individual departments to keep downtime to minimum.

3. Parts tracking that will deduct your on hand inventory as the parts are used for repairs.

4. Critical spare parts reminders when stock reaches a re-order level that you set

5. Quick visual analysis of where your time is being spent. Scheduled, Reactive, Preventative



There are too many features to list so my advise is to give it a shot. The only thing you have to lose is the time it takes to download the fully functional demo.

Recommendations to other buyers: Any data is only as good as the information it is based on. Use the software as intended, every day. The more you input the easier it is to sort, retrieve and analyze.

SS-CMMS More than meets the eye

Oct 11, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simplicity which addresses the basic needs of maintaining equipment's and since it's Web based the idea of getting the needed information on the repairs made and the needed parts in real time is one of it's best features.

Cons: Basically some upgrades would be considered to make it a complete system

Overall: I was tasked by my company to improve our services department since the industry is becoming more keen on outsourcing maintenance of their equipment, I had the idea to implement the use of a Maintenance Management Software so I search the WEB for something that generally meets the requirements of a company transitioning from manual tracking to a computerized system and guess what I came across SS-CMMS at first I was reluctant why because it literally met the general requirements I've set Simple,Web Based and of course the "COST" to acquire, now during the trial I made activity ,dispatch simulations that I will need to interface the system with our business which is primarily Repair and Maintenance of clients equipment's and the result is simple SS-CMMS is a system that gives you everything you "NEED" to manage R & M it does not give you the "WANT" now considering we wanted to improve our service infrastructure at the least possible cost then this was the system we needed, the main thing to keep in mind is when I presented the system to the management and our clients was we were there to provide their "NEEDS" not their "WANTS" and explained if they "WANT" more than what they "NEED" the maintenance cost would go up because of some features that is rarely gonna be used and just because they "WANT" it , so that's it use the system as it is and what it was meant to do just keep in mind the value for your money and last but not the least I understand that this is on it's Start Up stage but I wanted the say thanks to Rob for developing this management system and continue improving so that the day will come when it would be the most preferred system in the market.

Recommendations to other buyers: Yes use SS-CMMS as it is, a system to manage your day to day maintenance "Needs".

What a relief!

Oct 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I am new to Facilities Management and actually only stepped into this role because the previous guy was on medical leave. After spending almost a year spinning wheels and figuring out where everything is, I decided I just HAD to computerize a work order system to keep track of things. Preventative Maintenance was being forgotten because of some other fire that had to be put out and there was no definitive list of what was being worked on and what stage it was at.

I researched options and found systems that people swear by, but just weren't economically feasible for our church's budget. There were free systems available too, but what I was finding either A) didn't work out of the box, and there was no support - or B) MIGHT work, if I had a spare web-server laying around, time to learn Linux and how to program everything into the web-page, an MX record to point emails to, a domain-name to tie it all together, and a DMZ on the firewall that I could hang it off of.

Then I saw a mention about a well-written solution that's not that well known: SS-CMMS. Checking out the website, I saw that it would accept email entries as well as prioritize work loads. It also has some inventory capabilities and ...AND... IT CAN HELP KEEP TRACK OF PM's!!!! Using the trial period, I set up reminders for checking mouse traps, certifying Fire Extinguishers, changing HVAC filters, even "burping" the maintenance valves on the fire suppression systems.

I was expecting a kludgy, eccentric system that was going to require extensive knowledge of anacronyms and terminology I didn't know. What I got was a ready-to-use system that didn't require late-night studying and a degree in Mechanical Engineering. I could use it right away to start helping me keep track of my work...even in the trial stage.

But BY FAR, the best thing about this system I've found has been the tech support. Even during my trial period, I was getting answers to questions and even help with problems WITHIN AN HOUR of submitting a request for help. I can't even give a response that fast most times. I know, as things progressively get larger, I may not always get that fast of a response. But I have been wowed! Not only speedy, but the help was actually helpful! What a rarity in computer support. We bought lifetime license because of it. Thanks guys, keep up the good work.

Capterra loader

Essential to my shops maintenance program

Sep 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program generates my Preventive maintenance task on what ever frequency I need and set for the machines . This has greatly helped keep Machines properly maintained and resulted in less frequent machine down time. Also like having the ability to keep inventory of my commonly used Parts. The software also warns you when inventory is low for that part.

Cons: When you complete an active work order it takes you back to page one of the active work order log. might even be a way to fix this I could just be unaware of it.

Overall: Has been Great! After using another system at previous company, this software has so many more useful features and easy to navigate. Set up on new equipment, in the system, is also very easy with this software. Has done a great job at helping reduce machine brake down as well as keeping me organized.

A convenient CMMS program with all the features you NEED without the complexities of all the others.

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program provides everything we need and more without all the fluff the others offer. We demo'ed many other systems over a course of 10 months before committing to SS-CMMS and we couldn't be more satisfied with our decision. We have been using SS-CMMS for over two years now and we continue to find areas that it's able to assist in....beyond simple machine and facility maintenance. We have now included our entire gage calibration program into the software....and now we can be certain we will never have an out of calibration situation within our organization.

Overall: Hands down the best CMMS software we tested. Over a 10 month period, we tested over a dozen of the most popular packages out there and this was the absolute best for us!

SS-CMMS the idea maintenance management system for small or medium businesses and properties

Sep 22, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, the software doesn't have all the bells and whistles of a Maximo or other major vendor's CMMS but it does what most small and medium sized users will want, it handles work orders well.

Cost effective - most small and medium sized companies want something that isn't going to break the bank, SS-CMMS definitely delivers on that front. We are a small non-profit housing co-op and we don't have a lot of money, SS-CMMS was within our budget for maintenance software.

Web hosted - Our business does not have the IT infrastructure to host our own database servers. SS-CMMS is entirely web based with the option to download your data. Fit our needs perfectly.

Excellent customer service - we've encountered a bug or two and reported them to the developers, we get fast responses and quick fixes. We've been very happy with the customer service to date.

Cons: The only down side we've found so far is a somewhat clunky user interface in some areas, but with the responsiveness of the developers I would expect this to improve over time.

Overall: Overall we have been very happy with our SS-CMMS experience. As a small non-profit housing co-operative trying to do a good job maintaining our housing assets it has been an invaluable tool to track what maintenance is happening and make sure work doesn't get forgotten about. Two thumbs up!

Unsung hero of cmms software!

Jun 23, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This system is pretty straight forward. Very easy to learn and implement.

Cons: I wish the dash was more configurable. Each Tech could filter just the work orders that are assigned to them. I would also like to be able to see the status of the work orders at a glance without having to open each one. i.e. waiting on material, hold, complete, pending.

Overall: We were struggling at our metal fabricating plant because we were 20 years behind in terms of our maintenance department. No PM program, no ability to track breakdowns, and no accountability.

I looked into getting a cmms implemented but as soon as upper management saw the price of these programs it was shot down. Then I learned of Rob's SS-CMMS and of the free demo I had no choice but to try it. It has been extremely helpful.

Recommendations to other buyers: I suggest building your database of equipment and locations first, before you begin writing work orders because if you stop writing a work order to add equipment, you just lose all the other info on your new work order. Obviously you cant beat the price for the functionality. A fantastic value and I recommend it to anyone.

Vendor Response

by Rob Cochran Enterprises on June 23, 2016

Hi Tony,
Thank you for the wonderful review. I'm glad you find SS-CMMS helpful. As for the Dashboard, we are collecting ideas now to make it better and more functional. Your ideas are great!

As for creating new WO's and adding equipment, you can do this. There is a link on the create WO page to add equipment. Click this and a new window will open to add equipment. When finished, you merely need to go back to the previous create WO window and do a refresh.

Rob

VIstech Manufacturing

Mar 20, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and price

Cons: Need to be able to download data better

Overall: When I first went looking for CMMS software, I found plenty. I just didn't want to spend thousands of dollars for it. I googled for free software, found SS-CMMS and others. Tried 3 of them and saw that this software had almost everything we needed to start. Rob was always working on updates. It got better and better. It got so good that I was willing to send him some money to keep him at it. It wasn't much. He kept doing his thing for about a year that we used it. He made a good case for subscriptions. We have subscribed when he did that and renewed this year. He is still making it better and better. I think that right now it is better than most of the expensive software out there and easier to use.

Recommendations to other buyers: Get it Now!

Tracking service repairs

Sep 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Like it's ease of use and clarity. Nothing Complicated. Simply laid out. Efficient. Like that suggestions are well received. Listen to client needs.

Cons: With the new server every screen has % loading which slows down process but you adapt.

Overall: SS-CMMS allows for tracking service repairs, parts in inventory, and scheduled maintenance. It allows for specific reports and track spending. It's very user friendly. Highly recommend.

Vendor Response

by Rob Cochran Enterprises on September 17, 2018

Hi Amy,

Thank you for your wonderful review! I just wanted to take a moment and explain why the % when page loading. With the re-work of the website and database it now takes a tad bit longer to pull data. We put in the % to let users know that the program is responding.

Rob

All the basics

Mar 20, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The compartmented setup for locations and work orders is ideal for quickly referencing up to date information on our assets. Unlimited users makes the communication very fluid between departments and upper management.

Cons: The search engine could have a few changes to make one less click for every PM completed. When quick compelting 30 or more PMs in one day. Each and every cleared pm will restart you at the top of the list. On a mobile device this requires lots of scrolling and makes for a tedious clean up if the list lapses for a day or two. A mobile app would be extremely handy and hopefully better oriented towards Android devices.

Overall: For the low price. This software cannot be competed with by the larger expensive cmms programs. It has all the functionality I need for my department. A few changes to make searches and navigation quicker would be great, but I am satisfies with the way it is now. Thanks for providing such a value for such a low price!

Excellent System/Great value/Great Tool

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, Easy, Flexible, Web based, Great Value for the Money

Overall: I hunted and tried a few different products before finding SS-CMMS. None compared to what is offered for the money. Also nothing I found was as easy to operate as well. I have used SS-CMMS at two different employers now one as a facility director and now as a project manager. I recommend this online tool. It is easy to train others to use as well which makes it a plus allowing others to help load data and manage day to day work flow. Summary, great product highly recommend.

Easy work orders

Nov 01, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's got more features than I currently use, but I can grow into them

Cons: Very text heavy in the interface

Overall: I started using SS-CMMS for basic work order requests but expanded into using it for inventories and project tracking. I like that my staff can get in one place to make requests and hear back from each other about how their request is being handled.

Recommendations to other buyers: At times it hasn't displayed well on my phone. Rarely a problem on my laptop.

Glad we found this software

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: simple to use, multiple users, dashboard, email work orders

Cons: not enough levels of authority, would like to look at history of a machine and see what has happened in a clearer presentation than reading every work order.

Overall: This software allows us to document all of our maintenance activities. Our machines have historical records of the PMs and any repairs. Maintenance is alerted by email and on the dashboard of work orders. It is intuitive and easy to use. We have had a few questions and rep responds within hours with detailed answers and great customer service. The simplicity of the program does not have lots of features, but this is why it is so easy to use and gets the job done without spending a lot of time in the program.

Recommendations to other buyers: Downloading data is possible, but a little awkward.

Great Value

Mar 13, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to input information into the system. I also like that you can use email to send in service tickets.

Cons: Reporting has to be saved into a .csv file before you can do anything with it. Also the dash board is nice just wish you could print reports from that screen quickly.

Overall: If you're just getting started with a CMMS software this one is a good pick. Day to day use is wonderful. Reporting is where you find your limitations. But for the money you really can't complain about that.

Recommendations to other buyers: You get what you pay for. If you want the reporting side to be better you will have to spend a lot more money than what this software offers. But you can easily operate your day to day work with this software and work on you on reports in excel.

Well worth the cost.

Oct 06, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The cost and simplicity of use.

Cons: Its handling of special characters and its tendency to replace manually entered dates with default dates of 1969 or 2069.

Overall: SS-CMMS's simplicity of use is a great advantage over other systems I have seen. It is not without issues such as special characters sometimes refusing to print or worse failing to print anything after they are encountered. However the developers are quick to respond to issues encountered and I have not found any system to be without issues. This system is arguably the best value for out there for low-volume users.

Finally a facilities program that actually works

Jul 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The setup and daily use is very intuitive. You don't need to be an uber-geek to use this. It has a large variety of options to choose from. This makes it customizable.

Cons: The PM setup can take a while to get used to. Some of the drop down options have too many choices. It's like having too much of a good thing.

Overall: It helped us to go fully digital on our maintenance and service request system. No more paperwork. We have the option to store completed requests for future reference and to track reoccurring issues.

Just what we needed

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, easy to teach users

Overall: We have been using SS-CMMS for 2 years now and love the program. We needed something that would help us prioritize and track maintenance issues and more importantly be proactive. Reporting, data input, creating tasks are all easy to use. Learning curve was easy for everyone. Great program overall. Great value!

Recommendations to other buyers: Good for small and maybe medium size buildings

PE PTY

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: SS-CMMS is some user friendly. it works for what we need it for our business

Cons: cannot change your WO numbers otherwise than to delete and start over to reload them

Overall: the system works but needs attention and customer service quick help and help online, to fix over a chat on the cmms system

EASE AND SUPPORT

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use and value for money go hand in hand with good customer support

Cons: Sometimes the interface can be a little clunky.

Overall: We run care homes for people with disabilities, the maintenance is ultra important and we need a great tool to help with maintenance and support SS-CMMS is it.

SS-CMMS Review

Mar 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Does what it says it can do without a lot of training. I like the dashboard.

Customer support has been responsive and helpful.

Cons: It has clumsy navigation and the the views seem jumbled together. It would be nice to be able to custom arrange the view.

Overall: Customer support has been very helpful in making the changes we wanted so we could tailor the system to suit our business. We use it everyday.

Recommendations to other buyers: It would be a good choice for any company.

For the price this is hard to beat

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Affordable, easy to use and reliable!

Cons: Doesn't do everything a more expensive piece of software does! I needed to learn some ways to work around certain issues.

Overall: I have worked with MP2 and SAP Global for maintenance tracking at different place and needed a Maintenance Tracking Software for my first job as a supervisor, SS-CMMS seems to fit perfectly! If corporate issues an edict to use a centralized software then I haven't invested a small fortune on something we can't use. No putting up internal servers or IT support! Simple web interface to make it easy to use and unlimited users!

SS-CMMS is not perfect, there are some limitations to it and not without it's draw backs but considering the price and what it does do I have already found some techniques that I use for a work around and it is hard to justify not recommending this to almost any small business or for a firs time setting up a CMMS system!

Recommendations to other buyers: Use browser tabs so you can go back to pages without having to click through menu's, don't put comma's anywhere in a text box as it messes up reports and accept the fact that it can't do some things...

Great tool for the price.

Mar 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use

Support

Cons: None that we have run in to

Overall: We have been using SS-CMMS since it was a free app. It has only gotten better over time. The biggest advantage it has over other CMMS is the learning curve is very low, you can be up and running with in an hour or less.

SS-CMMS Review

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software was the right price and has helped us manage our inventory

Cons: I may be just be using it wrong but I wish it would email us when an item dropped below it's min level.

Overall: We did not have a good inventory control software and CMMS has really helped to get us more organized - cut down on unncecessary purchases and overall gotten us more organized

Great program for building maintenance

Oct 13, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This is a user friendly, access anywhere computer program, for a reasonable price. I'm a manager at a hotel, it is a great way to track what work is being done when I'm there or at home. I can run reports to see who fixed what. It's also a great program for tracking parts and having all the information in the program where to buy what part from. It's also good for budget to see where my employee's time and parts are going.

Thanks

Nice Program and helps us out

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy communication

Cons: to many options for equipment input

Overall: Keeps us organized with a multi user communication... One stop program for all of our locations and equipment within. Repairs are tracked and verified. Ability to track expences and repeat repairs

Vendor Response

by Rob Cochran Enterprises on March 24, 2017

Hi Chip,
Thanks for the wonderful review! We do allow for a lot of options in our fields for those that want to use them. But the beauty of SS-CMMS is that you only have to use what you want. You can enter a piece of equipment with just a name if you wish! It's designed like this to be flexible but number one, easy to use.

Rob

ss-cmms.com

Sep 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: powerful product for a very inexpensive software

Cons: We are growing with the company as it upgrades as we go. there are some upgrades I could do with out, but overall it does not affect my opinion or use of the product.

Overall: Any problems I have had, they have immediately responded and worked with me to resolve the issue.

First experience with a CMMS has been a positive one.

Mar 16, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: When I began to use SS-CMMS I was new to maintenance management. No matter how many reminder notes I made some tasks would be forgotten. The Dashboard is the perfect heads-up display of outstanding work orders. Some records are more important than others and SS-CMMS allows me to use as much or as little detail as I want in completing a work order. Reports are easy to generate and flexible in their configuration. Between the phones, radio and catching me in the halls my departments are happy they have one more way to get in touch with me. --Thanks for the great product at a great price--

SS-CMMS Review

Mar 16, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Inexpensive

Cons: Report writer

Overall: I needed a cost effective way to manage work orders for our church on a shoestring budget. I shopped around. Tested SS-CMMS 30 days for free. Discovered that with some manipulation of the database design, I could make this software work for us. I've been on it 5 months now and have not intention of abandoning SS-CMMS for a more robust system for much more money. You can't beat the price of SS-CMMS, but have to be willing to accept and/or work with its limitations. Some minor improvements I could suggest would be user defined table for work order "status" and "type" and a report writer with greater options for building queries and export link to MS Excel.

Recommendations to other buyers: Experiment with setting up user defined options in a test "free" environment and carry work orders and preventive maintenance all the way through a process. Then run reports. You will want to see the limitations in how the report generator presents data in order to decide how you want to build out your tables and enter work orders.

Fantastic work order system

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SS-CMMS is so easy to use! I rolled this out in a production facility with three shifts, and all three shifts started using this system immediately, even before i "trained" them all.

Cons: I really cant think of anything about this software that i don not like! It's is great!

Great CMMS!

Aug 12, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and tech support

Cons: Could use a few more report options.

Overall: I was hired to get a PM system in place, and had to start from nothing. I stumbled on this wonderful SS-CMMS which allowed me to try it's full functionality for 30 days free! In the first week of use, I had all of our machinery in the system and had begun inputting repair parts. This is such an easy system to get started with. While using the reports, I found that it didn't have quite what I needed, so I wrote tech support, and by the next morning found my issue solved. Outstanding customer service, and my boss was really impressed with how quickly my maintenance folks got into using the software.

Recommendations to other buyers: If you haven't started using maintenance software yet, get this one! Even those who are not familiar with computers will find it quite easy to get into and use.

Vendor Response

by Rob Cochran Enterprises on August 12, 2016

Hi Chris,
Thank you so much for the great review! We try our best to be the best CMMS we can be.

So glad to hear we were able to help you out!

Rob

Awesome organizational software

Oct 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Inventory and repair ticket capabilities

Cons: Too many options

Overall: This has revolutionized the building department of our church. We can now track inventory and maintenance tickets from one program. Our people can enter repair tickets instead of calling us or hunting us down as we work. This has been an absolute godsend for us (pun intended).

Great product for a small school!

Oct 06, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Web based and and easy to setup.

Cons: Needs to have a little newer feel with menus.

Overall: The product and support are great! This was a perfect solution for our small rural school corporation. It fits right into our budget and allows us to PM our equipment and track work orders that our custodians, principals, and secretaries submit.

Recommendations to other buyers: No

Great product. Operations could not survive without it

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Value. Web interface

Overall: Been using the software for a year now. The software is feature rich without the feature rich price tag. Anytime that I have had an issue (twice), it has been resolved very quickly. I am thankful that I found this solution and extremely happy with my choice.

Recommendations to other buyers: Get it. You will not be disappointed

Great program!

Mar 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Inexpensive lifetime subscription.

Cons: I don't know of any.

Overall: We purchased the "lifetime" subscription of this program and are using it throughout our company for plant and farm maintenance, as well as for our fabrication shop. One of the biggest benefits of this program is that we didn't have to purchase any kind of invoicing software in order to "buy and sell" within the company. It's great software and our company is happy to have it.

Great Easy Systeme - Online

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to navigate, to work with and to post work orders.

Cons: If the internet goes down we cant access but internet access is great also since you can access anywhere

Overall: everything works well

Maintenance covered!!

Nov 01, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, not too complicated. Company just needed a simple "reminder" system for routine maintenance and this was perfect.

Cons: Not really any cons. It takes a little time to get the parts and information into the system but that is something every software would have!

Overall: Easy to use and great to use as a reminder for routine maintenance such as cleaning gutters and replacing filters.

Recommendations to other buyers: NA

A Great Piece of Software for the money

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use and has the features I need to get the job done. It operates well on line and has done for us what we asked for.

Cons: Not able to search the entire database. It will search the barcode you and use but it would be nice to search all fields.

Overall: It so easy to operate we have not called tech support at all. It has given use a reliable way to manage our computers and make tickets

Managing Maintenance has never been easier or more affordable

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, support, price

Cons: n/a

Overall: As a Director of Engineering for a full service Marriott property my goal was to take our existing paper based Maintenance recording system to a digital format. My budget was Zero for such a system so I spent a considerable amount of time looking at several options. I found SS-CMMS, used the full featured free trial and fell in love with the simplistic approach, easy set up, and no nonsense experience of its use. I purchased the annual subscription myself to show how valuable a system such as this can be in terms of operation efficiency, and record keeping to my Hotel management. After review of the successes SS-CMMS has brought to our Hotel I have been reimbursed, and a budget line has been created to continue its operation. I highly recommend SS-CMMS to anyone looking for a simple yet effective means of managing your maintenance operation.

Simple and effective

Sep 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. Like all software it takes time to get everything set up, adding all of your machines, parts, pm schedueles, etc but it is pretty straight forward and logical.

Cons: The android app is new and Great. The button spacing can be a little off sometimes which doesn't affect anything other than visual appeal

Best CMMS for the price, period.

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, relatively intuitive.

Cons: The overlap between Work Order creation allowing you to create a preventive maintenance item, but not making it a regularly recurring item is a little odd; and that I can't sort PM calendar by location (yet).

Overall: We've been implementing this software in a company with about 140 employees, and so far the results have been extremely positive. The software is easy to use, relatively intuitive, and has enough power and functionality to allow us to coordinate our Corrective and Preventive maintenance programs through it. The only suggestion I'd have for the company producing this is that they allow us to sort PM calendar by location, since we're spread over 3 facilities, and each has its own unique PM requirements. Great software! Would recommend.

Recommendations to other buyers: No, this software is amazing for the price.

Pretty good system!

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is easy to use and easy to navigate through. I also like that it gives you a pie chart, we don't use it much but in the future I think we will and it will be very useful.

Cons: I would like for it to be a little more detailed. Maybe a spot to enter a name when a WO or PM are done, being able to put who completed it would be nice.

Overall: This program allows us to keep track of cleaning logs for inspection records. We also use this as reminders to do daily, weekly or monthly maintenance such as gutter cleaning and little things that are easy to forget to do.

SS-CMMS at ENKI Brewing

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and ability to load info on all of our equipment

Cons: Would be nice to have a field to enter expected amount of time each work order will take to complete.

Overall: We have been using SS-CMMS at ENKI Brewing to track our equipment and maintenance. I am able to load all the data for our equipment such as model and serial numbers as well as dates of install and any notes about each item. The email for work order creation and notification of work orders needing to be completed is also a nice feature. Anyone can enter a work request for something needing to be fixed etc and the responsible person will be notified of the work. I also like the PM feature to schedule regular maintenance be it weekly, monthly, yearly etc. We have not tapped into all of the features of SS-CMMS as of this time but will be doing so moving forward.

Exactly what we were looking for

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use this system to ensure our property is maintained properly. From Preventative maintenance to everyday issues that pop up, this system gives us the organization and control we need to maintain our high standards.

SS-CMMS Review

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple to use, support has been excellent.

Cons: The PM portion would be better if you could tie machines by category to all the same PM's. PM's would be better if you could add tasks in checklist format

Overall: We are using SS-CMMS to control our spare parts inventory and track our repair costs per machine as well as driving our PM program

my cmms system

Oct 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: pm printing

Overall: its good, just wish i could print all my due pms with one click. the dash board works good. i also like the feature that shows you the percentage of work completed.

Recommendations to other buyers: if i could print pms with one click would be awesome.

Vendor Response

by Rob Cochran Enterprises on October 06, 2016

Hi Michael,

Thanks for the wonderful review!
We have your feature request for PM printing and will get that in the program soon. Great idea and thanks again!

Rob

Great program. I definitely recommend it for production as well as for property management.

Jul 28, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. 99% of our staff that uses this to create work orders, has learned to do it themselves.

Cons: Would like to see area for PM's that is easier to view and or print out. Also would like to have it so i can scan a bar code with my phone, and have the program read it, pull up the asset all by itself.

Great Software with Active Development

Oct 05, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Active development

Cons: Not a con per se, but having more options as far as exporting and customizing reports would be helpful. Having an app for an iPhone would be a suggestion, but other than that it does what I need it too.

Overall: I've only been using this software for 2-3 months, but I've already seen so many issues or feature requests brought up and added or fixed. I work for a very large company that utilizes another maintenance management software. However, due to the massive continent wide spanning scope of that software, and different user levels, I'm unable to track individual part failures to the degree I feel necessary. SS-CMMS is inexpensive enough yet robust enough that I am able to manage my parts inventory, keep track of my project work, and identify repeat failures.

Works good. Reports that you can read. Storage feature nice.

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of entering data. Setting up was breeze.

Cons: The reports are not customizable. Would be nice to save as a PDF files.

Overall: We use it to repeat PM's that happen every month, and generate reports. It works well, and the uploading of files is a nice feature. Wish we could attach these uploaded files to a report or ticket.

Capterra loader

PM Software

Sep 15, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Somewhat easy to use and affordable way to manage our PM's and keep reliable records for our audits as well as record retention and reliability of minimum downtimes!

Cons: When printing the work orders it could be easier if you could group them at once then print them all together rather than individually.

Polymark

Sep 17, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Absolute value for money . Perfect for the small business that does not need all the bells and whistles.

Easy to track your planned maintenance and breakdowns

Tracking possible through cellphone

Cons: Sometimes a bit slow due to the network. Not sure on whose side