# Page 3 | iDentalSoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is iDentalSoft the right Dental solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148958/iDentalSoft/reviews

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iDentalSoft

4.6 (61)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 3 - Reviews of iDentalSoft

## Showing most helpful reviews

Showing 51-61 of 61 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AL

Ann L.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Great software system. User friendly."

July 12, 2017

5.0

I found that this software was mostly intuitive. Once we started using it we were quick to learn how to navigate through the different areas.

Pros

The team at iDentalSoft works tirelessly to accommodate your needs. They are pleasant to work with and quick to respond. We tested this system while looking for a potential system upgrade. Although this practice decided not to upgrade its software at this time, I would highly recommend it.

Cons

My only complaint was that they needed support on East coast time, they were working to hire someone to work the EST schedule.

Review Source

SG

Sheldon G.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "Everything that I need to run my practice and more!"

June 16, 2016

5.0

Pros

identalsoft is full featured and includes perio, scheduling, treatment planning, native imaging, employee management, payment processing and a ton of other features. reputation management. This has made my life so easy! I was concerned about moving to a new system, but the guys at identalsoft made the transition really easy with their migration process. I'm able to use 1 software to do everything from manage my practice. Super easy to use and super powerful!

Cons

Nothing that I didn't like with the experience. They are super responsive.

Review Source

BM

Bhupesh M.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "Happy with iDentalSoft Product"

December 10, 2018

5.0

Pros

Customer support is awesome and prompt Easy to use and customize good graphics Front end patient portal is good

Cons

Reporting can be more intuitive and improved

Review Source

DT

Danny T.  
Dentist  
  
Used the software for:

### "Simple, intuitive, and complete software!"

February 5, 2016

5.0

There are many advantages with this software including: instant real time remote login and ability to use the software as if you're in the office in front of the computer without the need to use log me in or team viewer, excellent customer and technical support, complete and thorough software to manage one or multiple offices, no monthly fees for support, easy to learn and use (intuitive like learning to use an iPad), easy to navigate without having to go through so many steps, and auto backup into the cloud so your data is safe. Also has a portal for patient registration that automatically inputs all patients' data into a profile so one less task for your staff to do making it a real time saver! Excellent product!

Review Source

lR

liane R.  
Practice Admin  
Medical Practice  
Used the software for: Less than 6 months

### "Simple Software"

December 5, 2017

4.0

Pros

Software is simple to use and to the point for a small single provider office. A great starter software and allows you to advance to bigger programs with basic knowledge.

Cons

This is made for small single provider offices if one is not planning on advancing practice or merging .

Review Source

SW

Samantha W.  
Front Desk  
  
Used the software for: Less than 6 months

### "Idental has gone above and beyond to help our practice get up and running!"

May 23, 2017

5.0

Pros

I love the ability to see a patient's chart from anywhere. Very easy to use and learn with unlimited technical support.

Cons

The only con we have experienced the printer needing to be set up in the software, but it is pretty easy once you learn it.

Review Source

CR

Carole R.  
Office Manager  
  
Used the software for:

### "This cloud-based software meets our office needs & we get excellent support from iDentalSoft."

February 11, 2016

5.0

We were attracted to iDentalSoft because the program is cloud-based and appeared to meet our needs. Although there were some bumps transitioning from our previous very powerful practice management program, iDentalSoft consistently responded to our issues with improvements. Their technical support is outstanding -- very prompt, and they always find a solution! We continue to enjoy the advantages of using this software in our practice.

Review Source

MB

Melba B.  
  
  
Used the software for:

### "Best Kept West Coast Dental software secret"

March 31, 2017

5.0

I truly mean it! Identalsoft is the best kept dental software west coast secret. The secret is out of the bag on the east coast. Finally! There is a dental software simple enough that the doctor enjoys it. Conversion from Dentrix was seamless. Mellenial patients are even noticing and complimenting . "Wow your office is pretty technologically advanced." I love Identalsoft. And so will you.

Review Source

DO

Dayo O.  
  
  
Used the software for:

### "Cloud Software"

April 16, 2017

5.0

I really like the software. Both administrative and clinical features are just what I need. The centralized database is ideal for my practice that runs multiple locations and access to the data is available. All updates to the software is done on the server remotely

Review Source

TM

Tshepo M.  
  
  
Used the software for:

### "null"

May 14, 2019

4.0

Review Source

ST

Soriya T.  
Office Manager  
  
Used the software for:

### "great software"

February 4, 2016

5.0

the product is easy to use and customizable. We like the software a lot.

Review Source

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