Record360

Record360


4.5 / 5
13 reviews

Who Uses This Software?

Vehicles rentals, fleet management, equipment rentals, truck rentals, property management, towing, movers, dealerships, body shops, auto transportation, car sharing, and freight forwarders.


Average Ratings

13 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Record360
  • www.record360.com
  • Founded 2014
  • United States

About Record360

Record360 offers industry leading software for digital asset condition documentation, asset condition management, claims management, and analytics for vehicles rentals, fleet management, equipment rentals, truck rentals, property management, towing, movers, dealerships, body shops, auto transportation, car sharing, freight forwarders, and any other industry that benefits from documenting the condition of an asset.


Record360 Features


Record360 Reviews Recently Reviewed!


Very happy

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app is very user friendly, it's able to run all platforms, and overall a huge asset to our company.

Cons: Sometimes upload speeds take some time when trying to upload multiple files.

Overall: Very pleased! I would recommend this to anyone in my field.

Capterra loader

What I like about record 360

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Record 360 makes it easy to check on vehicle damage to determine if the customer renting is responsible .It has helped us countless times!I strongly recommend..

.

Cons: It may be the actual phones,not the system itself,but sometimes it freezes up when you're taking the video

The Staff helped make my decision to use this. Excellent customer service ... first call to support.

Feb 15, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Record 360 designed our software for my individual business use with exactly what I needed, nothing else. The fields I needed are there and there are no extra ones that I have to just ignore or not use. It is totally tailored to my needs.

Cons: It doesn't always upload the video quickly. Sometimes it sits in the cloud until the person who has it on their phone gets into a different cell service area. It's baffles me, especially since my building is has WI-FI.

Love Record 360 every dealer should use it!

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that I can use my personal phone, just tap it open, sign in and start recording. Also like that I can send it with or without wifi.

Capterra loader

A True Game Changer!

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to upload real time photos of our inventory when receiving new inventory or moving from one location to the next offers the ability to record any damage or changes to the inventory from one location to the next. It's a true game changer when it comes to inventory management and knowledge of tires being changed out between locations or specifications were wrong on the inventory check in / out sheets.

Cons: It's only as good as the user. Bad photos means missed opportunities.

Overall: Inventory Management

- Real Time Photos of how inventory left one location and arrived at another location.

- Photos of Actual Inventory items instead of using stock photos. Our customers are able to see the actual "Used inventory", and understand any wear and tear items before traveling to inspect and purchase.

Record 360

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The app is easy to use and it is helpful with our business for recording check in and check outs of our rentals.

Cons: The only thing that I do not like is sometimes you cannot unselect a drop down bar.

Overall: It is easier to use your finger for signing than a stylus.

Great tool for many uses

Feb 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: Need easy way to share reports while mobile. Would be nice to be able to self customize fields.

Overall: I've been using Record360 for my real estate flipping business. I use the app during my initial property visits to record what work may have to be done and give me a general sense of the property that I can review later to make a decision to purchase. I also use it when I do my inspections for work being done on current projects and share my findings using the report with my contractor. It has easily streamlined and taken hours off my inspections and allowed me to streamline my process very effectively. I would recommend Record360 app to anyone who needs to document and/ or share visual aspects of any project or item.

Vendor Response

by Record360 on February 27, 2017

Thank you!

One of the worst apps I have ever used.

Feb 24, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: I own a Hawaiian rental car company. Had a call from somebody who worked for Record360. Gave me a free trial of the product for a week....It added so much time to the rental process not to mention the app crashed so much. do your self a favor and stick to the old paper pictogram sheets. Small dings and scratches on cars is the cost of doing business.

Vendor Response

by Record360 on February 25, 2017

Hello. Our solution is used by over 200 companies and 1,000 locations. As a past car rental executive of the largest car rental firm in the world who has personally rented thousands of cars, I believe our solution is quicker and drastically better than paper pictograms. For the employees, for the customer experience, and for the reduction of disputers. Our solution (or any app) can't work through local wifi issues which seems to have been your issue as I look at the notes in our files. I'll have someone contact you on Monday. Thank you, Shane

great solution

Feb 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This solution literally eliminated damage disputes for my rental business and also improves customer service because I don't get into the disputes anymore. It's super easy for my employees to use and for the price, it is well worth the investment. Thank you Record360 for saving me money and making my life easier!

Vendor Response

by Record360 on February 25, 2017

Thank you!

Great way to take and store records

Jan 15, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a great way to take and records. You can verify as well as store. This really helps with the ease of use. Great for property managers

Cons: Like anything involving the capture of sensitive information it is your responsibility as a business owner to do your due diligence on the company and make sure that they are doing the right thing with this data

Cool Product!

Feb 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Record360 software is really great technology that can be used for a great variety of things. It's high functioning and can be used very practically.

Vendor Response

by Record360 on February 27, 2017

Thank you!

Record360 is a True Money Saver

Feb 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Practacle application. Valuable.

Cons: None

Overall: Evidence is hard to deny. I love this App and company. It is so easy to use and offers tremendous value for property protection. It's the peace of mind I've been looking for.

Recommendations to other buyers: It's a must buy for well-being of your business or your property.

Vendor Response

by Record360 on February 25, 2017

Thank you!

peace of mind

Feb 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: While renting a moving truck I used record360 two show that there had been some windshield damage prior to my usage the vehicle. When I returned, the accused me of breaking the windshield. I was able to refute it and got my full deposit refunded. Great experience overall.

Vendor Response

by Record360 on February 25, 2017

Thank you!