# Page 2 | OutboundEngine Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is OutboundEngine the right Email Marketing solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149002/OutboundEngine/reviews --- OutboundEngine 4.4 (45) [View alternatives](https://www.capterra.com/p/149002/OutboundEngine/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of OutboundEngine ## Showing most helpful reviews Showing 26-45 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BW Ben W. Co-Founder Marketing and Advertising Used the software for: 6-12 months ### "Professional, customizable content" July 8, 2020 5.0 It's being used in our marketing department to lighten the load of the marketing team and make sure we stay in touch with our clients even when things are tight and we don't have a lot of time. The content is relevant and customers seem to enjoy it. We've been able to customize the content around feedback we get from clients, which has been really helpful, since we're able to know what they want. Pros I love the appearance of the content, it's very professional. My clients seem to be interested and the content is relevant to our target market. I also like how the campaigns can be customized, that way we can make sure our content is what our clients want. Cons It's a little bit costly for what you're getting, but I think it's overall worth it. Review Source Response from Elm Street Technology August 10, 2020 Thank you for your valuable review! We are thrilled that you and your clients found our content to be relevant, enjoyable and professional. We are here to help you effortlessly connect with your target audience and impress them with top-notch content. Please reach out if you need any assistance in the future. Best, The OutboundEngine Team MH Michael H. Real Estate Agent Real Estate Used the software for: 1-2 years ### "Great Social Media Marketing Tool" March 2, 2023 4.0 I'm satisfied with the performance and the representative who follows up monthly Pros Not having much manual effort thus allowing me more time with my clients Cons Difficult to manually creat a marketing plan for a listed property Review Source SW Sarah W. Founder, CEO Apparel & Fashion Used the software for: Less than 6 months ### "Superior Customer Service and Straightforward Program" June 19, 2020 5.0 Pros Superior customer service team, and the program itself is very easy to use! I've had no issues so far and the customer service team is always available when I need them. The program has saved me a ton of time with writing content; since I'm running my company alone (for the most part) I don't always have time to generate content, update social media, or reply to clients. OutboundEngine does all that for me! Cons I honestly don't have anything negative to say about this company or software. It's been super helpful. Review Source Response from Elm Street Technology June 27, 2020 Thank you for leaving such a positive review about our service! We are thrilled that you found our customer service team and the program superior. Here at OBE, we take pride in saving our clients time and money by providing them with high-quality content for their marketing channels. Thank you for taking your time to highlight this on your review. Please let us know if you ever need assistance in the future. Best regards, The OutboundEngine Team RA Randy A. Realtor Real Estate Used the software for: 2+ years ### "Great Marketing Platform With Great Content " March 2, 2023 5.0 Pros The Data analytics are great. Passive Marketing that works. Cons I cannot add my listings to my website which is a negative. Review Source PH Preston H. Realtor Real Estate Used the software for: Less than 6 months ### "Pushy Sales team and Sales Manager who is a waste or protoplasm .... " January 26, 2021 1.0 This was the most unprofessional experience both with the sales team and the manager. On a Wednesday of the same week, we had the sales call. i was led to believe the could be my one-stop-shop. 2 days later as the bring me onboard, the truth comes out. I asked to stop process only minutes into it. They seem to feel that even though I stopped it before we got started, they want me to pay $$$$$ thousands Pros ZIP, ZILCH, NADA, NOTHING, ZERO, NOT A THING, Cons There was nothing impressive when after 15 minutes of what they call "onboarding" when I find that what was sold to me, they could not deliver without me also using another 3rd party they recommend. Using them and another 3rd party; Homefinder.com made no since. If one failed, so goes the other. I told them during the sales call, "I needed a 1 stop shop" Review Source Response from Elm Street Technology March 5, 2021 We are sorry that you feel this way about our services. While no company is perfect, we stand behind our product and our employees and have 10,000 satisfied customers. We will be happy to clear up misunderstandings if you reach out to us at feedback@outboundengine.com. Thank you! Best, The OutboundEngine Team LL Libbi L. Broker Real Estate Used the software for: 1-2 years ### "Good real estate solution" February 22, 2023 4.0 Overall our experience has been good. Pros I like the quality of the articles & the automatic social media posts that help add consistency to our marketing. Cons It is not the most user friendly or intuitive system. Review Source VM Valerie M. Realtor Real Estate Used the software for: 2+ years ### "Out bound review" February 27, 2023 5.0 It keeps me in mind and connected to community, other Realtors, and services. Pros It is a solution to jobs I don’t have time for. Or skills at. Cons Price my budget is tighter This year. Second communication there were times I requested special events be promoted prior to. They were posted after. Review Source CI Cynthia I. Salesperson, REALTOR-Associate Real Estate Used the software for: 6-12 months ### "Outbound Engine review" February 27, 2023 4.0 This product has helped me stay in contact with current and past clients and has helped to elevate my social media. Pros This product is pretty easy to set up and use. Cons The cost is in the upper range for similar software products. Switched from [Zurple](https://www.capterra.com/p/131931/Zurple/) To save money Review Source MH Mandy H. Realtor Real Estate Used the software for: 2+ years ### "Best way to keep in touch with current, future and past clients" February 21, 2023 5.0 It helps me to effortlessly keep in touch with current, future and past clients with information they might find useful. Pros It's short and sweet and always real estate related and I don't need to do much at all to maintain it Cons That somebody has to read a newsletter before I can request a review Review Source AJ Anna J. Consultant Consumer Services Used the software for: 6-12 months ### "Helps me stay engaged with clients" March 24, 2020 5.0 Pros Great for keeping my social media feeds active and staying engaged with my database. I thought the articles and content was the best out of my options and want to save time. I really like the content of the material and the fact that my content is unique to my clients. Cons Nothing, I really have enjoyed everything about it. Review Source Response from Elm Street Technology June 27, 2020 Thank you for leaving a positive review. We are thrilled that our product helps you to stay engaged with your clients and that you found our content to be the best out there! Here at OBE, we take pride in helping our customers achieve their goals with our high quality products and services. Thank you for being a valuable customer. Best, The OutboundEngine Team LD Leslie D. Sales Associate, REALTOR Real Estate Used the software for: 1-2 years ### "Good product!" February 21, 2023 4.0 Getting help from customer service is way to slow. You have to set an appointment. Not optimal. Pros Runs itself. The content is very good! Cons A little confusing if you haven't use a product like this before. Review Source RM Ralph M. Broker Real Estate Used the software for: 2+ years ### "Not totaly satisfied user" February 21, 2023 5.0 Was sold on there would not be much I had to do being a small broker i do not have the time that seems to be needed to make this more profitable Pros The easy use, however the leads are very weak. I like it for keeping my name out there but I do need to look at value $$ I am receiving Cons Cost for return, The leads have been very week and Feil may have mislead. Reason for choosing OutboundEngine Was sold on ease of use Review Source NA Natalie A. Co-Founder E-Learning Used the software for: 6-12 months ### "Streamlined Marketing Done for Me" July 9, 2020 5.0 Pros It's very user-friendly and I feel comfortable using it. My account manager was very helpful and the implementation went smoothly. It does all of my marketing tasks practically for me, which is terrific! My clients enjoy the content and many have even reached out to me about it. Cons Not many cons to discuss! Ideally, the price would be lower. Review Source Response from Elm Street Technology August 10, 2020 We appreciate you taking the time to leave your positive feedback! Here at OBE, we strive to provide our customers with the best service to take marketing efforts off your shoulders. We are glad that you enjoyed your interactions with your account manager and that your clients appreciate the content we produce. Thank you for being a valued customer. Please reach out to us if you have any questions in the future. Best, The OutboundEngine Team MW Melissa W. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Quality and Innovative Newsletters" February 25, 2020 5.0 Pros Outboundengine provides quality and innovative newsletters; I don't have the time to generate quality content because my clients often take away my focus from marketing for my own company. Interaction with OBE staff was relatively easy and I liked the product offerings. The newsletter quality allows me to customize pieces of it with my own editorial content. Cons Price. Not cheap. Review Source Response from Elm Street Technology March 26, 2020 Thank you so much for sharing your positive experience with OutboundEngine! We strive to deliver the highest quality of service for the best price. We are glad you were satisfied with our customer service and newsletter quality. Please reach out if you need any assistance in the future. Best, The OutboundEngine Team EY Emily Y. Social Media Manager Online Media Used the software for: Less than 6 months ### "Social media freelance consulting" January 19, 2020 5.0 It helps me reach new and existing clients without having to hire more employees. This is very beneficial as an independent consultant and small business owner. Pros It has helped me automate my outreach and some of my social media tactics. I can reach more potential clients for my freelance/independent consulting social media business without having to hire additional employees. It's easy to use and customer service people are readily available. Cons The price is high but that's the only negative. Review Source Response from Elm Street Technology January 20, 2020 Response: Thanks for sharing! We're glad you enjoyed your experience with OutboundEngine. If you have any further feedback to share, please email us at feedback@outboundengine.com. GM GWEN M. Associate Broker Real Estate Used the software for: Less than 6 months ### "Worst ROI product I’ve Used" July 31, 2020 1.0 Hated every minute...including the pushy sales team. Pros For the money I can’t think of anything that works for me. Cons Very impersonal. The campaign was to help my career but it is so generic it does not help. Review Source Response from Elm Street Technology August 10, 2020 While no company is perfect we stand behind our product and our employees and have 10,000 satisfied customers. We are truly interested in hearing constructive feedback but from the tone of this review it appears that this was not a good fit for either of us. Please reach out to us at feedback@outboundengine.com with your further feedback or questions. Best, The OutboundEngine Team JS James S. Used the software for: 6-12 months ### "null" October 24, 2017 3.0 Review Source HB Heather B. Used the software for: ### "Great Program that creates our newsletters for us!" May 5, 2016 5.0 Outbound Engine creates our newsletters for us, giving us time to take care of business. Newsletters look professional and content is all relevant to our insurance business. Review Source SH Shelley H. Marketing Manager Used the software for: Less than 6 months ### "I have helped agents set up and use this program to help them keep up with Social Media posting." October 11, 2017 3.0 Pros I like that once you set it up you don't really have to think about it much more after that and it automatically sends out content at specified times for you. Cons I really do not like that it sends the same content out for different customers, it doesn't let you customize the articles themselves to add you own flair to it either. Review Source PS Phoebe S. Marketing Specialist Events Services Used the software for: Less than 6 months ### "Greatly Improved Client Communication" February 24, 2020 5.0 Pros This software helps me hit a specific target group while saving me a lot of time. OBE was the only source I knew of that did this at the time, but it has saved me time and has been great to use. Cons The price is high but I think that it's worth the cost to automate a lot of my client communication. Review Source Response from Elm Street Technology March 26, 2020 Thank you for taking your time to leave a review for OutboundEngine! We strive to deliver the highest quality of service that saves our clients time and improves their results. We are glad you were satisfied with our services and products. Please reach out if you need any assistance in the future. Best, The OutboundEngine Team Similar Products Featured