# FieldStack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FieldStack Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more.

Source: https://www.capterra.com/p/149026/FieldStack/alternatives

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# 

 FieldStack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

FieldStack

## What is FieldStack?

FieldStack is the only unified Lean Retail Platform built by retailers for retailers. A powerful solution that helps regional and mid-market retailers unify in-store and online shopping experiences. We help our clients leverage their natural advantages to outmaneuver the big box and online competition. By combining point of sale, loyalty, e-commerce, inventory, and more, with real-time analytics and automation, FieldStack helps you delight customers, increase sales, and simplify operations.

## What is FieldStack used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)

Overall rating

Based on 46 user reviews

Reviews sentiment

Positive

76%

Neutral

24%

Negative

0%

Starting price

$1

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FieldStack

4.2 (46)

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$1

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (46)

Ease Of Use

4.0 (1,947)

Value For Money

4.0 (24)

Value For Money

3.8 (1,537)

Customer Service

4.3 (39)

Customer Service

3.8 (1,642)

## FieldStack alternatives

[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

[4.2 (1,087)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/123794/Fishbowl/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Retail

4.3 (31)

51.61% of 31 reviewers that rated this feature as important or highly important

For Retail Stores

Inventory Management

4.0 (29)

62.07% of 29 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Point of Sale (POS)

4.3 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Payment Processing

4.2 (21)

47.62% of 21 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Sales Reports

3.9 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Order Management

4.3 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

FieldStack 69 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

For Retail Stores

Form predictions based on past and present data/trends

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Facilitate the process of ordering and the mail delivery of products

Provides intelligence to make the right inventory purchasing decisions.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

Track and facilitate returns of products sold

See what items have been returned

Strategize and implement rewards for returning customers, employees and other members

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Manage and track orders being shipped to customers

Checkout of online store

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage and track operations and inventory within warehouses

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.9 (46)

3.9

Based on 46 reviews

## Pricing

Value for money

4.0 (24)

Basic

$1.00

Value for money

4.0 (24)

4.0

Based on 24 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (39)

4.3

Based on 39 reviews

## User reviews

Overall rating

4.2

Based on 46 reviews

Filter by rating

5(21)

4(14)

3(11)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MP

Marcy P.

buyer

Retail

### "comments"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

April 24, 2023

This system has 1 good feature it is faster to access certain things but the navigation, product development and ease of access to things I need to do my job efficiently in a timely manner is sorely lacking and it feels like no progress is being made to improve this when it take me 3-4 times longer to do my job then it did in our old system.

Pros

slightly faster in a few things but not in area we truly need it to be

Cons

No hard copy step by step instruction manual for training purposes. Not able to push a button and refresh the current screen your working in. Not being able to push a button and have any report print out all formatted correctly to fit 8x11 paper - exporting to excel and then formatting to print takes too much valuable time. Too many work arounds. Takes too long for development of processes and reporting. A year in and still things not figured out yet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 1, 2023

Marcy, thank you for your honest review. We're glad to hear you've been able to access certain things faster through the platform. Thank you for taking the time to provide such specific input. We always appreciate feedback and have already shared your input with our product team. Thanks again!

MD

Melissa D.

Assistant Manager

Retail

### "FieldStack as a daily user"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

April 16, 2023

I am not impressed. I would think a POS system would be able to be adjusted to compliment the store using it. Not every store operates the same, so I cannot imagine their POS should be the same. I am thankfully young/tech savvy enough that I am now used to it, but older employees will always be in Retail stores.

Pros

I do like that we are able to search products a lot easier than other systems in the past.

Cons

I am an assistant manager at one of the companies larger stores. We have many employees that are elderly. This system has been a struggle for them since day one. Everything is too small so touch screen turns into a nightmare. There are too many steps for simple transactions. Features that we have in this store that set us apart, seem to have been rushed, or not considered when making our POS, almost like it was not made for our store at all. Layaways are a good example of that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

Melissa, thank you for taking the time to share your experience. We're glad to hear that product searches have been easier for you. We take all feedback seriously and are constantly looking for ways to improve the platform. Your input is appreciated and we have already shared your notes with our product team. Thanks again!

RW

Russell W.

Buyer

Retail

### "Review from Buyer perspective"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 12, 2023

I have tended to find Fieldstack advantageous with our everyday tasks, there have been growing pains as there is with any sort of rollout in this capacity. However, the persistence from Fieldstack to be able to adjust and work out what we need or asked for has been well received and thoughtful.

Pros

The efficiency of Fieldstack has proven to make processing tasks within the system much quicker than before. The ease of access and the great customer service from our rollout team, has been vital to making the system work for us vital!

Cons

Definitive search results in reporting of our items tends to be a struggle. As well was organization of items that have more then one variation have proven to be difficult to track, report, and replenish.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

Russell, we appreciate your honest review. We're thrilled to hear that you've found the platform and support to be so beneficial. It's helpful to know about the features you find useful and improvements you'd like to see. We've shared your feedback with our product team. Thanks again!

TC

Teri C.

Customer Service Representative

Retail

### "My FieldStack Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 6, 2023

Fieldstack is easy to use.

Pros

I like the ease of entering new items. Fewer steps.

Cons

I have found nothing to dislike about FieldStack.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

Teri, thank you for the kind words! It's great to see that the platform is working so well for you. Thanks so much for taking the time to let us know.

JR

Jade R.

Customer service

Retail

### "Special Orders in FieldStack"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 6, 2023

Simply said, the work we are doing has been cut in half. The time it takes us to complete tasks has been cut in half. We are still working out the bugs and figuring out a good system for special orders with FieldStack, but in general the work load has been lifted.

Pros

Looking items up in the system is very easy. I love the export to excel feature. This makes creating our many spreadsheets a breeze. I also really like the marketplace, send and receive modes. THis makes seeing the movement of items and item history very easy. I also like the special order clean up function. I think some of the stores are still trying to figure this feature out and we could use more training with this.

Cons

We are still trying to figure out how to get all of our special orders on fieldstack. I would like to see the items on a pick batch linked to a specific special order, this way the stores could see the comments on the order. We have multiple sizes/ colors under 1 upc for many of our close out items. Currently we have to run a spreadsheet as well as utilizing FieldStack for special orders. This complicates things a lot.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

Jade, we appreciate your review. We're thrilled to hear that your workload has been cut in half! We're always looking for ways to make our customers' lives easier and eliminate the need for unnecessary manual tasks. Because we're constantly making improvements, we've shared your feedback with our product team. Thanks again!

TC

Tina C.

Buyer's assistant

Retail

### "Ease of FieldStack from a buyer's assistant's point of view"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 6, 2023

Pros

Bulk editing items when you have a lot of items to fix!

Cons

Not being able to see what was ordered or the terms etc on past purchase orders once they have been completely received on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

Tina, thank you for taking the time to share your review. We're happy to hear that the platform is easy to use and you like the bulk editing feature. We've shared your feedback regarding purchase orders with our product team. Thanks again!

JL

John L.

Store Manager

Consumer Goods

### "fieldstack review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 5, 2023

Has been good, most issues have been solved and we love that we have a rep that is easy to get a hold of

Pros

The ease of changing, and looking up inventory. The ease of scanning and the quickness of the process.

Cons

Items that were just relevant to Renys has had issues, Special Orders, and Layaways

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

John, thank you for the kind words. We're glad you've had such a positive experience with the platform and your account manager. Our product team is aware of the Renys-specific items you mentioned. We appreciate your feedback.

DB

Desiree B.

Store Manager

Retail

### "Store Manager review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 1, 2023

I have had great success with FS. I do think that with certain things, like layaways, you have to pay close attention to what you are doing and I feel that is where some other people have a problem with the system, but I enjoy it and have had very little "issues" with it on a whole. There is great communication with the office and they are able to get us answers relatively quickly when needed. I think if questions continued to be asked and tweaks are made and processes are followed correctly and the same as others then it will be a great system for us.

Pros

I like FS very much. I think the potential is amazing. To me, it is easy and informative. I love that we can track orders for our customers and the new retail gun helps tremendously with inventory. Special orders are easy to follow.

Cons

The itemization is a catch 22 for me. It works very well with special orders to get the product here for our customers. However, it is hard to cancel each item when we needs to. There is not quick way to do it. For layaways, especially large layaways, when they are cancelled it is time consuming to cancel each specific item. The receipts printed for layaways need to have customer information and balance due on it, this has been the one complaint from customers. with special orders, it would be helpful to have the system not count what we already have in stores, if inventory says we have it and it prints a ticket, we still get the item from another store as well and this creates confusion. It the system ignored the count in the store the item is supposed to go to, this issue could be eliminated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

Desiree, we appreciate you sharing your experience. It's great to see that you're enjoying the platform and you're happy with the communication between our teams. As you've already seen, we take feedback seriously and are always looking for ways to improve FieldStack. We've already passed your notes on to our product department. Thanks again for the input!

JN

Jennifer N.

manager

Retail

### "Jen Review store L"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 1, 2023

In general, I feel it is an improvement on the retail end over the last system we used. It is fast and efficient; user friendly to those who possess basic computer skills (some of our older cashiers struggle as they don't understand copy/paste etc); I like all the potential it seems to have, but I do feel at times like we are "Beta Testers" as our processes are constantly changing (for the better), though I do generally enjoy the program and what it has to offer as a great customer service tool.

Pros

The system is fast and relatively simple to use. There is a lot of information within the system that is easy to find. For instance, finding someone's receipt from 4 months ago with vague information is easy. I feel it provides a good service to our customers since it is fast. The special orders that can be done through Fieldstack get to our customers very fast.

Cons

The special order and layaway functions are currently not ideal for our store. Layaways are fundamentally different than special orders in our store and need to be treated as such. There needs to be a dedicated layaway feature, not just "hold all." I still feel there is room for improvement on searching for items by description. The special orders are still problematic for our store as not all product can be ordered through the program at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

Jennifer, thank you for taking the time to share a detailed review. We're glad to hear that FieldStack has been so helpful with customer service. Your input on both the features you enjoy and the ones you feel could use improvement is very helpful. We've shared your notes with our product team. Thanks again!

CF

Cheri F.

Assistant Manager

Consumer Services

### "new system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2023

Overall the experience has been positive. Most of the program is very easy to use.

Pros

It's fairly easy to use, and it is also quite fast.

Cons

The biggest issue i think is the layaway and special orders. It can become very confusing with the two of them mixed together. Also the way the layaways work is clunky. Having to click each individual item to add a deposit to the layaway is time consuming and awkward. It would be nice if one click and done.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

Cheri, thank you for sharing your experience with our platform. We're happy to hear that it's been easy to use and works fast. We appreciate your honest feedback and have passed your notes about layaway and special orders along to our product team. Thanks again.

[View all Reviews](https://www.capterra.com/p/149026/FieldStack/reviews/)

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