# FieldStack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FieldStack the right Retail Management Systems solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149026/FieldStack/reviews --- FieldStack 4.2 (46) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FieldStack Ease of use 4.0 Customer Service 4.3 ## Pros and Cons in Reviews JN Jennifer N managerRetail, 501 - 1,000 employeesUsed the software for: 6-12 months. “It is fast and efficient; user friendly to those who possess basic computer skills (some of our older cashiers struggle as they don't understand copy/paste etc); I like all the potential it seems to have, but I do feel at times like we are "Beta Testers" as our processes are constantly changing (for the better), though I do generally enjoy the program and what it has to offer as a great customer service tool.“ April 1, 2023 MP Marcy P buyerRetail, 201 - 500 employeesUsed the software for: 1-2 years. “This system has 1 good feature it is faster to access certain things but the navigation, product development and ease of access to things I need to do my job efficiently in a timely manner is sorely lacking and it feels like no progress is being made to improve this when it take me 3-4 times longer to do my job then it did in our old system.“ April 24, 2023 LC Lindsey C manager Retail, 501 - 1,000 employeesUsed the software for: 1-2 years. “Overall great, the functions seem a little confusing for an older user, but from a younger users stance it is easy to use and straight forward. Like that we are able to see a lot more about products, and use it on the store level to help customers, know when things may be coming, seeing what stores have it.“ March 30, 2023 MS Michael S Assistant ManagerRetail, 501 - 1,000 employeesUsed the software for: 6-12 months. “The layaway process is too convoluted and not very user friendly.“ March 30, 2023 PL Philip L ManagerRetail, 11 - 50 employeesUsed the software for: 1-2 years. “The POS systems are intuitive and easy to use and everything can be counted on to work. Since using Fieldstack, we have also been able to boost our online sales through marketplace selling as well as our own web store.“ February 14, 2022 MA Mina A Marketing AssistantRetail, 201 - 500 employeesUsed the software for: Less than 6 months. “Fast loading times- Easy to navigate to get to where we need to be-“ October 21, 2022 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer shift leader Entertainment Used the software for: 1-2 years ### "Fieldstack review" July 25, 2019 5.0 Positive Pros Easily search, and transact customer queries. This POS is a good piece of software for retail environments. Cons Could not search products by all the fields I would have liked. Review Source JB Jacquelin B. Director of Operations Retail Used the software for: 6-12 months ### "FieldStack Transforms Business at The Natural Dog" January 10, 2022 5.0 Overall, our experience with FieldStack has been excellent. In many ways, we have been able to improve our business practices. We have resources to compete with major competitors now which could not be achieved with our previous POS system or any other POS systems we had considered prior to implementation. I am excited to find how much more successful we can become using FieldStack. Pros I was most impressed with FieldStack's expertise in development and willingness to meet our needs and desires of the system unique to our company. I assisted with the implementation of various systems, and I can honestly say I've never had the pleasure of working with a team like this. They go above and beyond in every way. Cons One feature that could be improved is customer notifications of e-commerce order fulfillment. We previously used Shopify which could be accessed via smart phone. Orders were able to be marked as delivered right after the order had been dropped off. The notification in FieldStack is delayed, as the employee delivering the item has to return to the store before scanning the order as delivered. Another option could be to contact the store to ask someone to mark the orders as fulfilled at the time, however it is an extra step that may not be the most efficient solution. Alternatives considered [Agiliron](https://www.capterra.com/p/155321/Agiliron/) Reason for choosing FieldStack FieldStack seemed to offer more value than our other options although more expensive. You get what you pay for. Review Source Response from FieldStack March 24, 2022 Jacquelin, thanks so much for your kind words. We are happy to know that your experience has been so positive. It means the world to us to hear that our team has stood out in such positive ways. We also love that FieldStack has helped you gain the resources to compete against major retailers in ways that other POS systems could not. We share your excitement about the success you will have using FieldStack. Lastly, thanks for your thoughts regarding fulfillment updates; we appreciate your product input. MS Michael S. Assistant Manager Retail Used the software for: 6-12 months ### "Quickly processes payments but needs to be more user friendly" March 30, 2023 3.0 I'm able to utilize easily but our cashiers are struggling, so the store is struggling. Pros 1) Processes payments quickly. 2) Can look up products quickly (usually). 3) Scanner work well. 4) Great daily sales reports. Cons 1) The layaway process is too convoluted and not very user friendly. Causes our cashiers the most stress. 2) Needs more analytics at the store level (theft levels, negative on hands, average customer purchases, half hour sales analysis, average quantity of purchases). Review Source Response from FieldStack April 19, 2023 Michael, we're glad to hear about the features you enjoy from the platform. We've passed your notes along to our product team. Thank you for your honest feedback! JR Jade R. Customer service Retail Used the software for: 6-12 months ### "Special Orders in FieldStack" April 6, 2023 4.0 Simply said, the work we are doing has been cut in half. The time it takes us to complete tasks has been cut in half. We are still working out the bugs and figuring out a good system for special orders with FieldStack, but in general the work load has been lifted. Pros Looking items up in the system is very easy. I love the export to excel feature. This makes creating our many spreadsheets a breeze. I also really like the marketplace, send and receive modes. THis makes seeing the movement of items and item history very easy. I also like the special order clean up function. I think some of the stores are still trying to figure this feature out and we could use more training with this. Cons We are still trying to figure out how to get all of our special orders on fieldstack. I would like to see the items on a pick batch linked to a specific special order, this way the stores could see the comments on the order. We have multiple sizes/ colors under 1 upc for many of our close out items. Currently we have to run a spreadsheet as well as utilizing FieldStack for special orders. This complicates things a lot. Review Source Response from FieldStack April 19, 2023 Jade, we appreciate your review. We're thrilled to hear that your workload has been cut in half! We're always looking for ways to make our customers' lives easier and eliminate the need for unnecessary manual tasks. Because we're constantly making improvements, we've shared your feedback with our product team. Thanks again! DB Desiree B. Store Manager Retail Used the software for: 1-2 years ### "Store Manager review" April 1, 2023 4.0 I have had great success with FS. I do think that with certain things, like layaways, you have to pay close attention to what you are doing and I feel that is where some other people have a problem with the system, but I enjoy it and have had very little "issues" with it on a whole. There is great communication with the office and they are able to get us answers relatively quickly when needed. I think if questions continued to be asked and tweaks are made and processes are followed correctly and the same as others then it will be a great system for us. Pros I like FS very much. I think the potential is amazing. To me, it is easy and informative. I love that we can track orders for our customers and the new retail gun helps tremendously with inventory. Special orders are easy to follow. Cons The itemization is a catch 22 for me. It works very well with special orders to get the product here for our customers. However, it is hard to cancel each item when we needs to. There is not quick way to do it. For layaways, especially large layaways, when they are cancelled it is time consuming to cancel each specific item. The receipts printed for layaways need to have customer information and balance due on it, this has been the one complaint from customers. with special orders, it would be helpful to have the system not count what we already have in stores, if inventory says we have it and it prints a ticket, we still get the item from another store as well and this creates confusion. It the system ignored the count in the store the item is supposed to go to, this issue could be eliminated. Review Source Response from FieldStack April 19, 2023 Desiree, we appreciate you sharing your experience. It's great to see that you're enjoying the platform and you're happy with the communication between our teams. As you've already seen, we take feedback seriously and are always looking for ways to improve FieldStack. We've already passed your notes on to our product department. Thanks again for the input! MD Melissa D. Assistant Manager Retail Used the software for: 1-2 years ### "FieldStack as a daily user" April 16, 2023 3.0 I am not impressed. I would think a POS system would be able to be adjusted to compliment the store using it. Not every store operates the same, so I cannot imagine their POS should be the same. I am thankfully young/tech savvy enough that I am now used to it, but older employees will always be in Retail stores. Pros I do like that we are able to search products a lot easier than other systems in the past. Cons I am an assistant manager at one of the companies larger stores. We have many employees that are elderly. This system has been a struggle for them since day one. Everything is too small so touch screen turns into a nightmare. There are too many steps for simple transactions. Features that we have in this store that set us apart, seem to have been rushed, or not considered when making our POS, almost like it was not made for our store at all. Layaways are a good example of that. Review Source Response from FieldStack April 19, 2023 Melissa, thank you for taking the time to share your experience. We're glad to hear that product searches have been easier for you. We take all feedback seriously and are constantly looking for ways to improve the platform. Your input is appreciated and we have already shared your notes with our product team. Thanks again! JW Justin W. Assistant Manager Retail Used the software for: 1-2 years ### "New System" March 31, 2023 5.0 All in all. I like FS. Just minus the above statement. Pros I like how quick the system is. I like the way it's laid out on the screen. Cons The TWO major faults I have with FS are:1- The way layaways are done. It is very confusing to explain to customers how it shows on there slip and it also is very difficult for some of our staff members when trying to remember how to process this. \*\*if you could add a total balance due on the slip so the customer can see how much more they owe, that would help- and for our employee side of things, You could try to tweak how you have it set up in the system so instead of our employees clicking on every SINGLE item to apply a layaway payment you can just click on the customers name, all the items within that ONE layaway can be filed (Some customers have more than 1 layaway.. why?? I don't know). haha But make layaway payments and processing MUCH easier. 2-The way we have to delete Special orders and layaways if the customer changes their mind is awful. We have to click on every item within their special order/ layaway and then hit the button "COMPLETE" then say "YES". Now, if it's only 1 or 2 items that's okay.. But, we have some customers that have 20 items or more. This is very time consuming. Can we just click on the customers name- click the layaway we want cancelled and cancel it and it'll just apply the amount paid on the layaway to the screen for a type of refund? Special orders the same thing.. Even tho they don't apply any payments to special orders can we have a different tab to say S/O and be able to cancel them too the easier way. Review Source Response from FieldStack April 19, 2023 Justin, thank you for taking the time to share your review. It's great to hear that you're enjoying the platform overall. We hear your concerns about how layaways and special orders are currently processed. This is something we're discussing with our product team and your input is very helpful. Thanks again! MP Mick P. Marketing Manager Retail Used the software for: 2+ years ### "Longtime Fieldstack User from Clerk all the way to Admin" January 7, 2022 5.0 Overall I have had a great experience with FieldStack as a user at many different levels, and would recommend it to anyone. Pros I have been a user of Fieldstack for many years now, and before that I used a number of other platforms that really didn't measure up. Fieldstack has an impressive amount of functionality without being overwhelming. It empowers retail associates to give great customer service by not obfuscating key retail functions behind security walls; while still keeping sensitive data and features restricted. Speaking as someone who knows what its like to stare down a huge line on a busy Saturday in December, sometimes you want things to just \*work\*. And Fieldstack WORKS! The more I've used Fieldstack as an advanced user the more I've been impressed with it's back end and higher functions as well. There is a very cool set of dashboard that help lay out inventory and sales trends. And when you're dealing with a database with 10s of millions of products in it you need quick ways to get right to your most relevant items. Cons At the system admin level the simplicity that is enjoyed by lower clearance users gives way to an almost overwhelming amount of features. It can take a little bit to get your bearings, but once you do it's totally worth it. Review Source Response from FieldStack January 19, 2022 Mick, thank you for your review. We are glad to hear of your positive experience and appreciate your recommendation! It's nice to know that FieldStack has stood out amongst the other systems you've used. We appreciate hearing how FieldStack empowers your associates in ways that result in excellent customer service. Thanks also for highlighting the essential back-end functions and robust reporting capabilities. JB Jonathan B. eCommerce & IT Manager Retail Used the software for: 6-12 months ### "Powerful software rivaled only by their incredible customer service" January 5, 2022 5.0 Other than how lean and streamlined the software is, the thing that stands out the most about FieldStack is the knowledgeable and helpful team of people in Portland, Maine that have consistently worked alongside us to not only make the transition smooth, but to customize as many aspects as possible to the way we do business in an effort to make The Natural Dog successful in our mission. We know a little about customer service and the level of service and attention we receive from FieldStack is top-notch. When we have questions or concerns we can rest easy knowing that they are working hard to find answers and resolutions. Pros Partnering with FieldStack has made a tremendous, positive impact on our business. Within days of going live, we could see increased efficiency in multiple areas. Streamlined inventory management, AI-assisted ordering, an integrated webstore, and robust reporting are just a handful of the improvements over our previous systems that have saved us countless hours already. Our staff at the POS level quickly and easily picked up on how FieldStack works and hit the ground running on day one. The confidence we have now from this omnichannel system is the foundation we need to continue growing our business. Cons Most of the issues that I've ran across while using FieldStack have been resolved as I've learned more about the system and how it's designed to function. I feel the search capabilities could be improved, but there are ways as a user that you can build out your catalog that can somewhat help with this. During implementation, the team at FieldStack was always quick and willing to assist, but there is a lot to learn if you're not familiar with a system like this. There is a helpful knowledge base connected to their ticketing system, but perhaps a more focused training effort could be beneficial. Review Source Response from FieldStack March 24, 2022 Thank you, Jonathan. We appreciate hearing about all the impact we've had together in such a short time. It's exciting to know about the areas where you've already seen savings and the confidence you have around your growth. JN Jennifer N. manager Retail Used the software for: 6-12 months ### "Jen Review store L" April 1, 2023 4.0 In general, I feel it is an improvement on the retail end over the last system we used. It is fast and efficient; user friendly to those who possess basic computer skills (some of our older cashiers struggle as they don't understand copy/paste etc); I like all the potential it seems to have, but I do feel at times like we are "Beta Testers" as our processes are constantly changing (for the better), though I do generally enjoy the program and what it has to offer as a great customer service tool. Pros The system is fast and relatively simple to use. There is a lot of information within the system that is easy to find. For instance, finding someone's receipt from 4 months ago with vague information is easy. I feel it provides a good service to our customers since it is fast. The special orders that can be done through Fieldstack get to our customers very fast. Cons The special order and layaway functions are currently not ideal for our store. Layaways are fundamentally different than special orders in our store and need to be treated as such. There needs to be a dedicated layaway feature, not just "hold all." I still feel there is room for improvement on searching for items by description. The special orders are still problematic for our store as not all product can be ordered through the program at this time. Review Source Response from FieldStack April 19, 2023 Jennifer, thank you for taking the time to share a detailed review. We're glad to hear that FieldStack has been so helpful with customer service. Your input on both the features you enjoy and the ones you feel could use improvement is very helpful. We've shared your notes with our product team. Thanks again! ER Erik R. Manager Retail Used the software for: 1-2 years ### "Fieldstack Review - Renys " March 29, 2023 4.0 Need to separate the difference between layaway system vs special orders. It is confusing for them to be listed in the same area under the same name. Pros Ease of use for customers/employees in the stores Cons Layaways/Special order confusion. They should each be their own Review Source Response from FieldStack April 19, 2023 Erik, thanks so much for taking the time to share your review. We're glad to hear the platform has been easy to use for your employees and customers. We know that the placement of layaways within special orders has been a point of frustration for your team. Your feedback has been shared with our product team. JD Julyana D. Store Manager Retail Used the software for: 1-2 years ### "Review from store manager " January 23, 2023 5.0 Pros I like that the software is easy to use and learn. Cons I have nothing negative to say. This is so much better than our old system! Review Source Response from FieldStack April 19, 2023 Julyana, thank you for sharing your review. We love to hear that our platform is easy to use and learn. We're glad you've experienced such an improvement from your previous system. SF Sara F. store manager Retail Used the software for: 1-2 years ### "Easy to use!" January 24, 2023 5.0 great! Team loved it. Pros Easy to use for both point of sale and managing inventory Cons I wish there was a way to see the last sold date of an item when looking at the orders waiting screen. Review Source Response from FieldStack April 19, 2023 Sara, thank you for sharing your experience. It's great to hear that the POS and inventory management functions are easy to use. It's always helpful to know what features we can improve, and we've shared your feedback with our product team. Thanks again! SS Shawna S. Assistant Manager Retail Used the software for: 1-2 years ### "Store assistant manager review from RH Reny Inc." March 29, 2023 3.0 Pros Easy simple transactions for our employees Cons Special orders and layaways are in the same category Review Source Response from FieldStack April 19, 2023 Shawna, thank you for your honest review. It's nice to hear that our platform has made transactions easy for your employees. We also hear your concern that special orders and layaways are within the same category. Your feedback has been shared with our product team. Thanks again! LC Linda C. Clerk Retail Used the software for: Less than 6 months ### "FieldStack Review" February 17, 2022 5.0 Really positive, especially coming from other retail jobs where FieldStack wasn't used. Pros FieldStack is user friendly, easy to navigate, and easy to adapt to from other retail programs. Cons About once a day the program freezes up, but that could also be issues with the internet providor. Review Source Response from FieldStack February 24, 2022 Linda, thanks very much for your review. We're glad you've found the POS system so easy to use, especially in comparison to other systems you've used. We have contacted your management to see if there is anything we can do to help with the connection issue. Thanks for making us aware. AZ Alexander Z. Shift Lead Retail Used the software for: 6-12 months ### "Great stuff" January 24, 2023 5.0 Pros I love how easy it is to use. It is just a click of a button Cons Sometimes very rarely it will freeze up and we'll have to restart it Review Source Response from FieldStack April 19, 2023 Alexander, thank you for taking the time to share your review. We're glad to hear the platform is intuitive for you. We're sorry to hear that it has frozen on the rare occasion and have passed your note on to the product team. Thanks again. MP Marcy P. buyer Retail Used the software for: 1-2 years ### "comments" April 24, 2023 3.0 This system has 1 good feature it is faster to access certain things but the navigation, product development and ease of access to things I need to do my job efficiently in a timely manner is sorely lacking and it feels like no progress is being made to improve this when it take me 3-4 times longer to do my job then it did in our old system. Pros slightly faster in a few things but not in area we truly need it to be Cons No hard copy step by step instruction manual for training purposes. Not able to push a button and refresh the current screen your working in. Not being able to push a button and have any report print out all formatted correctly to fit 8x11 paper - exporting to excel and then formatting to print takes too much valuable time. Too many work arounds. Takes too long for development of processes and reporting. A year in and still things not figured out yet Review Source Response from FieldStack May 1, 2023 Marcy, thank you for your honest review. We're glad to hear you've been able to access certain things faster through the platform. Thank you for taking the time to provide such specific input. We always appreciate feedback and have already shared your input with our product team. Thanks again! TQ Tony Q. E-Commerce Customer Service Coordinator Retail Used the software for: 2+ years ### "Tony Q's Review" December 29, 2021 4.0 I am very pleased with FieldStack. It allows me to work day in, day out without much issue. I appreciate its presence in my routine. Pros My favorite thing about FieldStack is its relative ease of access. It loads up quickly and without issue, it's easy to follow and incredibly easy to use once you've got the basics down, and it displays everything in a neat, easy to read interface that allows you quick access to all the info you require. Cons The searching feature is something that I think could be improved upon; certain items do not pop up despite the official title being a near-match to the search term. It can be inconvenient at times. Review Source Response from FieldStack March 24, 2022 Tony, thank you for your review. We are thrilled to hear that FieldStack has been easy to use and quickly provides you with all the information you need! HC Heather C. Buyer Retail Used the software for: 6-12 months ### "Great system" February 10, 2023 5.0 I think that the team has been very responsive with adapting the system to fit our needs while also not compromising on what the system is built to do. Pros I found the software very easy to learn. i love the ability to bulk load as we sometimes are creating a lot of new skus at once. Cons I think that there are always challenges with implementing a new system. The most difficult part is trying not to change all processes at once for all employees. We are unique as we have stores, a warehouse and a distribution center. For us the challenge was trying to streamline all processes into one system. Review Source Response from FieldStack April 19, 2023 Heather, thank you for taking the time to write a thoughtful review. We've worked hard to build a platform that's valuable for a variety of retailers and can still be adapted to individual store needs. We're glad this has been successful for you. It can feel like a big change to switch over from an old system, so it's great to hear that the platform was easy to learn! MM Magen M. Assistant Manager Retail Used the software for: 6-12 months ### "Magen's Review" March 29, 2023 3.0 It has been very frustrating at times. There were a few times when processes would have to change multiple times. Information i felt was getting lost. I know it was a new program but it didn't quite feel ready to go when we started. I felt like we were working out the bugs as we went, which is totally fine just a bit stressful. Pros I like being about to find inventory and print our own tickets. The basic functions of the program are great. Cons I do not like that something can have a certain upc but when you scan it with the new gun, its different. Or that two products with a different upc can show up in the scanner with the same upc. I don't like that it splits by how popular and item is. I feel like shoe freight at least was much more manageable when wed only get 1 or 2 of most shoes. Review Source Response from FieldStack April 19, 2023 Magen, we appreciate you taking the time to share your honest feedback. We're glad that several functions have been useful for you and sorry to hear that you've had some issues with others. Our product team personally reviews the feedback we receive, and your input helps as they make improvements to the platform. Thank you. JK Joanne K. Asst manager Retail Used the software for: 2+ years ### "Joanne Review in Wells" March 30, 2023 3.0 We are hopeful to get a better idea of inventory for things to rum more smooth. Pros I do like we can see inventory of all store including the WH. The function or receiving or sending out inventory. I do like the special orders as well. Cons I think the lay away process is difficult to use. When it spits out the ticket it should have the phone number of the customer on it so we do not have to write it on the ticket. Review Source Response from FieldStack April 19, 2023 Joanne, we appreciate you taking the time to leave a review. We're happy to hear that inventory management and special orders are working so well for you. We've shared your feedback regarding layaways with our product team. Thanks again! TB Thomas B. Regional Supervisor Retail Used the software for: 6-12 months ### "Fieldstack overall" March 29, 2023 4.0 Satisfied as it has helped in crucial areas like inventory and the speed of ringing up customers. Pros The speed of ringing up a customer and the ease of keeping inventory correct Cons Layaways, not customer or employee friendly at all. Need to keep each layaway seperate, needs to be able to look up customer layaways and get the information quickly, the receipt needs to have customer name, beginning balance, payment, ending balance and when next payment is due. Special orders needs to pick items from other stores and ignore what inventory says in the store doing the special order, needs to pick from the WH first before going out to the store, not pick from multiple stores so as to not get duplicate items. Review Source Response from FieldStack April 19, 2023 Thomas, we appreciate your honest review. We're glad to hear that our platform is helping with critical inventory and customer service functions. We hear your concerns regarding layaways and special orders, and have shared this feedback with our product team. JB Josh B. Store Manager Retail Used the software for: 6-12 months ### "One picky manager's opinion" March 28, 2023 4.0 Overall I like it. Those design/aesthetics/display issues are my main gripe. I see it bogging down the average middle-age employee. Pros Flexibility to correct inventory. Data tracking and analysis. Cons Display design is lacking to the point of being a hinderance for the less-techy employees. Simple improvements like making high-use buttons bigger (credit card) spacing and/or enlarging buttons more to account for those who struggle with touchscreen touch accuracy. There's lots of empty space on our screens, use it. Color coding commands would also help. (Cash, Card, quantity change, change price, Remove item) colorizing these commands would help us see/differentiate the functions better. Also, I'd like to be able to pull up an entire "Style/item number" and to see QOH, and be able to change that quantity all on the same screen. Eliminate extra clicks. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Renys made me :} - But I'm glad they did. Review Source Response from FieldStack April 19, 2023 Josh, thank you for sharing your experience. We're happy to see you enjoy the platform overall and that you're glad your store is using it. This type of feedback is helpful, and we appreciate that you took the time to write a detailed review. Our product team has reviewed your notes and is keeping them in mind as they continue to innovate the platform. LC Lindsey C. manager Retail Used the software for: 1-2 years ### "Pros & cons!" March 30, 2023 5.0 Overall great, the functions seem a little confusing for an older user, but from a younger users stance it is easy to use and straight forward. Like that we are able to see a lot more about products, and use it on the store level to help customers, know when things may be coming, seeing what stores have it. Pros Special ordering products is much easier, Checking info about products, (when we last received it, when it was last sold, etc) Being able to see whats coming on our truck that day, selling functions are very easy to use. Cons Layaways are confusing as they are titled "special orders" too, the font I have heard from many employees is very small/hard to read for them. from a POS standpoint it doesn't stop you from continuing to ring products in, if one product does not ring in. Cashiers feel they have to count items and be very careful because if something doesn't ring it, it doesn't alert them unless they happen to look at the screen. Wish there were hot buttons for large items we can't ring in and have to search instead. Review Source Response from FieldStack April 19, 2023 Lindsey, thank you for your positive review. We're glad that so many of the features have been useful for you. It sounds like it's made your work much easier! We hear your feedback about layaway, alerts, and hot buttons. We've passed your notes along to the team. Thanks again! ND Nicholas D. Assistant Manager Retail Used the software for: 6-12 months ### "Nick's Review" March 30, 2023 3.0 Overall it has been positive, but it has been difficult to learn everything, as it keeps changing. As soon as we are comfortable with doing it one way, we are then given a new/easier (though not always) way. We have also been told a new way of doing it, but do not have access to those tabs or features. Pros Most of the features are easier to use than the DAX system we had before. It is much easier to place special orders, find items and work through the customer line faster. Cons It takes a while to figure out where everything is. There are several features that are buried underneath tabs or are just not the same place as similar features. Layaways are very difficult to do as they take a very long time, it prints a receipt for every single item, it does not tell you the total left and it does not differentiate between layaways made on the same day by the same customer. Review Source Response from FieldStack April 19, 2023 Nicholas, thank you for your review. We're happy to hear about your overall positive experience with the platform and that it's easier to use than your previous system. Your honest feedback regarding challenges you've had with the platform is appreciated. We encourage you to reach out to your account manager if you have any questions about FieldStack features. We're always happy to help! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.