# Page 2 | FieldStack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is FieldStack the right Retail Management Systems solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149026/FieldStack/reviews --- FieldStack 4.2 (46) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of FieldStack ## Showing most helpful reviews Showing 26-46 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RT Robert T. Asst.Store Manager Retail Used the software for: 6-12 months ### "Rob's review" March 29, 2023 3.0 Overall not bad. Interested to see what other capabilities the field stack system can do. Pros Ability to see on hands of all merchandise in all stores. Cons For Renys having our layaway and special order systems combined. Very confusing and cumbersome to navigate. Review Source Response from FieldStack April 19, 2023 Robert, thank you for the review. It's very helpful to hear about the functions you find useful and those you would like to see improved. We've passed your notes along to our product team. As for understanding the additional capabilities within FieldStack, you're always welcome to reach out to your account manager (Brendan). He can share some tips and help you find new ways to make the platform work even better for you. Thanks again! TB Tamela B. Assistant Manager Retail Used the software for: 1-2 years ### "Store assistant manager review from RH Reny Inc." March 28, 2023 5.0 Fieldstack has been a challenge to learn for myself as well as the associates in my store. It is not as user friendly as our previous system was. Especially some of the functions specific to our store such as layaways and special orders. Also there are a lot more steps involved to do things like customer returns and layaways. Pros I like the fact that you can search for items by description and can usually find them. Cons It doesn't have the functions prominently displayed on the screen. Some actions require a sequence of steps to perform them making it difficult for the associates to remember the procedure for these functions. Review Source Response from FieldStack April 19, 2023 Tamela, thank you for sharing your honest feedback. It's helpful to hear about the search features you appreciate and the functions you feel could be better. Our product team is constantly making improvements to make the platform even more user-friendly. We've passed your notes along to the team. PL Philip L. Manager Retail Used the software for: 1-2 years ### "Fieldstack review from Independent Music Retailer" February 14, 2022 5.0 Pros The POS systems are intuitive and easy to use and everything can be counted on to work. Since using Fieldstack, we have also been able to boost our online sales through marketplace selling as well as our own web store. Fieldstack also allows us to accurately manage our inventory across all platforms. Much of the ordering and returning is automated, which allows us to focus more of our time and energy on selling. There level of customer support has also been outstanding. Any problems have been quickly resolved. They really have been a partner in helping us grow our business. Cons There were some initial issues with the ordering software, but they were quickly resolved. Review Source Response from FieldStack February 24, 2022 Philip, we're glad your experience has been so positive with both the FieldStack platform and support! Thanks so much for taking the time to let us know. RW Russell W. Buyer Retail Used the software for: 6-12 months ### "Review from Buyer perspective" April 12, 2023 4.0 I have tended to find Fieldstack advantageous with our everyday tasks, there have been growing pains as there is with any sort of rollout in this capacity. However, the persistence from Fieldstack to be able to adjust and work out what we need or asked for has been well received and thoughtful. Pros The efficiency of Fieldstack has proven to make processing tasks within the system much quicker than before. The ease of access and the great customer service from our rollout team, has been vital to making the system work for us vital! Cons Definitive search results in reporting of our items tends to be a struggle. As well was organization of items that have more then one variation have proven to be difficult to track, report, and replenish. Review Source Response from FieldStack April 19, 2023 Russell, we appreciate your honest review. We're thrilled to hear that you've found the platform and support to be so beneficial. It's helpful to know about the features you find useful and improvements you'd like to see. We've shared your feedback with our product team. Thanks again! NS Nick S. General Manager Retail Used the software for: 1-2 years ### "Excellent Retail Inventory/Online Marketplace Software" January 10, 2022 5.0 Fieldstack has been a massive help to our business. In addition to the general day to day use as a POS system, it has been a massive game changer as far as our online sales go. Pros Fieldstack is excellent at maintaining an accurate inventory between in-store sales as well as online marketplace sales. It's easy to search through as well as add new products or remove old ones. Very intuitive as far as projected sales of individual items. Cons There is a bit a of learning curve getting accustomed to the software, but their technical service team is quick and incredibly helpful. Once you get the hang of the software, it's quite easy to use. Review Source Response from FieldStack January 19, 2022 Nick, thank you for your thoughtful review. It means a lot to hear about the game-changing impact on your store and online business. Thanks for mentioning accurate inventory across channels, intuitive forecasting, and the ease of searching and maintaining product information as a few important things that led to your positive outcomes. We're glad you've found FieldStack easy to use as you've gotten accustomed to it. KN Kyle N. Clerk Retail Used the software for: 1-2 years ### "FieldStack Review" February 18, 2022 3.0 Not as intuitive as other POS systems I've used and has a lot of connectivity issues. Pros Offers a rather large database of products - seems ideally fit for Bull Moose (which it was). Cons Cannot add products into database or adjust product prices without then being overwritten in the future. Also, the ability to discount every item in an order seems like it should be able to be pretty simple to implement. Review Source Response from FieldStack February 24, 2022 Kyle, thank you for taking the time to submit your review. We have reached out to store management to help troubleshoot the connectivity issue you mentioned. Thank you for bringing this to our attention, it's important to resolve it regardless of the cause. Also, you do have the ability to discount every item in an order, so please ask your manager contact support if they aren't able to assist you. Thanks again. MN Matteson N. Marketing Assistant Retail Used the software for: 2+ years ### "Fieldstack Review" January 7, 2022 3.0 Pros I think the POS system portion of Fieldstack is great and easy to use. There are quick keys for almost everything which make the process very efficient. Cons The Web Store content aspect could use some work. It seems to be more difficult to use than other companies that offer the same thing. Sometimes we will want to do certain things with the website that we have to have Fieldstack support do for us, whereas we would like to be able to do those things at our own convenience. Often times when we bring up an issue with support, we're given the answer of "we're working on it" but there is no sort of time frame where we can expect it to be fixed. Review Source jT joseph T. Assistant Manager Retail Used the software for: 1-2 years ### "Great Product" January 29, 2023 5.0 I've used it at Hollywood Feed, and now at Natures Emporium. Honestly the best POS system I've used in my rather lengthy Retail management career. Pros Very user friendly. All aspects run the same general way. Once trained in one aspect of your job, you can pretty much figure out how to do the rest by yourself. Cons The forecasting on the retail side could use some tweeks. If you sell 2 of an item every week for a month it will bump it up to 3. It doesn't take into account that you sold those 2 the first day you got it and were out of stock for 6 days. It is very easy to manually adjust your forecast though. Review Source Response from FieldStack April 19, 2023 Joseph, thank you for the kind words. It sounds like you've had the opportunity to try multiple POS systems and we're honored to hear that ours stands out! We appreciate the feedback on the forecasting function and have passed notes along to your account manager so she can follow up to fully understand this concern. Thanks again. CF Cheri F. Assistant Manager Consumer Services Used the software for: 1-2 years ### "new system" March 31, 2023 5.0 Overall the experience has been positive. Most of the program is very easy to use. Pros It's fairly easy to use, and it is also quite fast. Cons The biggest issue i think is the layaway and special orders. It can become very confusing with the two of them mixed together. Also the way the layaways work is clunky. Having to click each individual item to add a deposit to the layaway is time consuming and awkward. It would be nice if one click and done. Review Source Response from FieldStack April 19, 2023 Cheri, thank you for sharing your experience with our platform. We're happy to hear that it's been easy to use and works fast. We appreciate your honest feedback and have passed your notes about layaway and special orders along to our product team. Thanks again. TC Tina C. Buyer's assistant Retail Used the software for: 1-2 years ### "Ease of FieldStack from a buyer's assistant's point of view" April 6, 2023 3.0 Pros Bulk editing items when you have a lot of items to fix! Cons Not being able to see what was ordered or the terms etc on past purchase orders once they have been completely received on. Review Source Response from FieldStack April 19, 2023 Tina, thank you for taking the time to share your review. We're happy to hear that the platform is easy to use and you like the bulk editing feature. We've shared your feedback regarding purchase orders with our product team. Thanks again! JD Joshua D. Manager Retail Used the software for: 2+ years ### "FieldStack Review" February 17, 2022 4.0 Pros The ability to see inventory across locations, the ability to see all in-store customer transactions, the ability to see where in the store an item was last scanned during inventory. Cons The genres for the products we sell is all are often incorrect, misleading and placing the same artist in different genres. Review Source Response from FieldStack February 24, 2022 Joshua, thanks very much for sharing your experience and feedback. We're glad you're seeing value in the depth of data that's available. JL John L. Store Manager Consumer Goods Used the software for: 1-2 years ### "fieldstack review" April 5, 2023 4.0 Has been good, most issues have been solved and we love that we have a rep that is easy to get a hold of Pros The ease of changing, and looking up inventory. The ease of scanning and the quickness of the process. Cons Items that were just relevant to Renys has had issues, Special Orders, and Layaways Review Source Response from FieldStack April 19, 2023 John, thank you for the kind words. We're glad you've had such a positive experience with the platform and your account manager. Our product team is aware of the Renys-specific items you mentioned. We appreciate your feedback. NM Nick M. Clerk Arts and Crafts Used the software for: 2+ years ### "Cutting Edge Tech at a Discount" February 17, 2022 5.0 FieldStack employs numerous innovative methods such as a biometric fingerprint scanner. Clocking in for your shift instantaneously with a swipe of your thumb will have you feeling like you're in a science fiction movie. But no, you're just at work! If your workplace is powered by the magic of FieldStack, of course. Pros The touch screen controls are responsive and lightning speed. Cons No issues to report. FieldStack is the best in the game. Review Source Response from FieldStack February 24, 2022 Nick, thanks for the kind words and for letting us know about some of the innovative features you appreciate. ZL Zack L. Clerk (Level 1) Retail Used the software for: 1-2 years ### "FieldStack Review - 2022" February 18, 2022 4.0 It's serviceable and has labels for pretty much everything so I suppose I can't complain. It's not exciting but as long as it isn't crashing it gets the job done. Pros I appreciate that everything is clearly labeled and modes are relatively easy to toggle between. Having multiple tabs and modes makes it easier to switch between an in-progress buyback and the current web orders. In-progress emails are kept open in a separate tab until they're sent. Cons It has a tendency to crash, which is in part due to Bull Moose's frequent Internet issues. This leads to regular instances of Resiliency Mode in the middle of large transactions with a growing line of customers. Crashes happen every couple of days. Review Source Response from FieldStack February 24, 2022 Zack, thank you for taking the time to share your experience. It's helpful to hear about the features you appreciate. And, thank you for bringing the concern to our attention. We have reached out to store management to see if we can help troubleshoot the issue you raised. JP Julia P. Store manager Retail Used the software for: 2+ years ### "Retail use" January 23, 2023 5.0 I really enjoyed it and honesty have no negative feedback. It’s a really easy system to learn. Pros I love that it’s very easy to use and picked up on it fast. Cons The connection to the internet seems to be an issue we had at my retail location. Review Source Response from FieldStack April 19, 2023 Julia, thank you for taking the time to share your experience. We're happy to hear that it's been easy for you use. With FieldStack's automated offline mode, we hope that your internet issue didn't slow you down too much! TC Teri C. Customer Service Representative Retail Used the software for: 1-2 years ### "My FieldStack Review" April 6, 2023 4.0 Fieldstack is easy to use. Pros I like the ease of entering new items. Fewer steps. Cons I have found nothing to dislike about FieldStack. Review Source Response from FieldStack April 19, 2023 Teri, thank you for the kind words! It's great to see that the platform is working so well for you. Thanks so much for taking the time to let us know. DF Desarae F. Store Manager Retail Used the software for: 1-2 years ### "FS is a must." January 24, 2023 5.0 Pros How easy and functional FS truly is :). Cons I do not have any cons on the software so far. Review Source Response from FieldStack April 19, 2023 Desarae, we appreciate you taking the time to share your review. We're glad your experience has been so positive! MA Mina A. Marketing Assistant Retail Used the software for: Less than 6 months ### "Needs improvements, but has fantastic customer support/service!" October 21, 2022 5.0 Pros \- Fast loading times- Easy to navigate to get to where we need to be- Easy to search for customers and inventory Cons Could always be better, but any problem that we come up with is fixed relatively quickly.- Mobile website needs work for the company (Renys) Review Source Response from FieldStack November 1, 2022 Thanks so much for your review and input. SP Shelby P. Online Sales Retail Used the software for: 6-12 months ### "Fieldstack Review" January 19, 2023 4.0 Pros Fieldstack made a lot of things I needed to do to fulfill orders much easier and more of simple and clean process. Whenever I have questions or problems they are back to me right away with an answer on what to do to fix the issue. Cons I wouldn't say there is anything that I don't like about it. I do think it can be a bit confusing at times but I am still learning it. Review Source Response from FieldStack April 19, 2023 Shelby, thanks so much for taking the time to share your experience! We're glad to hear that fulfilling orders is easier now and that our team has been helpful. Please don't hesitate to reach out whenever you have questions. Thanks again. AH Abigail H. Clerk Retail Used the software for: 6-12 months ### "FieldStack Review" February 17, 2022 4.0 Pros I like how integrated everything is as a daily user. I can do so much from just one screen, from finding product information to helping a customer with their account. Cons Sometimes a new feature won't be fully though-out. For instance, we can now set up text alerts for customers who order a product. But that text alert has to be selected for every individual order rather than set up as a customer preference. Review Source Response from FieldStack February 24, 2022 Abigail, thank you for review. We're happy to see that you're easily finding what you need from a single screen. Thanks also for your input on text alerts, it has been shared with our product team. ES Emily S. Store Manager Retail Used the software for: Less than 6 months ### "Highly Recommend!" January 12, 2022 5.0 Pros From a Store Manager perspective I enjoy how uncomplicated the software is to use. It is a breeze teaching new hires how to ring our customers. The software is also much faster than software brands that we have used in the past. Cons The only features that I wish we had access to with FieldStack is allowing employees to to add on and change items customers would like to add on to orders that have already come through. Review Source Response from FieldStack March 24, 2022 Emily, thanks so much for taking the time to write this review. We are delighted to hear that you've experienced the speed and ease of use that FieldStack offers. We're glad that it's been so simple to train your employees. Thanks for your thoughts regarding order changes; we appreciate your product input. Similar Products Featured