# Antavo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Antavo Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/149042/Antavo-Loyalty-Software

---

# 

 Antavo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Antavo

## What is Antavo?

Antavo offers the market’s most advanced AI-powered customer loyalty technology, streamlining the entire loyalty program lifecycle. The platform enables businesses to engage their entire customer base through its Promotion Engine. For those launching a loyalty program, the innovative Loyalty Planner accelerates implementation, making program planning up to 10 times faster. The flexible Loyalty Engine, featuring an intuitive Workflows editor, brings any loyalty concept to life. Once a program is live, the Optimizer transforms loyalty data into clear, actionable insights. At the core of all solutions is Timi AI, a groundbreaking agentic AI that enhances and supports your work at every step. As a pure-play loyalty technology vendor, Antavo’s robust, API-driven platform is recognized by industry leaders such as Forrester, Gartner, and IDC, and trusted by global brands including KFC, Skims, C&A, Flying Tiger, Notino, Scandic Hotels, Kathmandu, Brightline, and Benefit Cosmetics.

## What is Antavo used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Antavo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://antavo.com/&name=Antavo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Antavo

4.4 (19)

VS.

[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting Price

Contact vendor

Starting Price

$79

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (9)

Ease Of Use

4.7 (3,469)

Value For Money

4.6 (9)

Value For Money

4.6 (3,107)

Customer Service

4.9 (9)

Customer Service

4.9 (3,163)

## Antavo alternatives

[4.8 (466)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (98)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[Guusto](https://www.capterra.com/p/186209/Guusto/)

[4.9 (3,469)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/186209/Guusto/)

[View all alternatives](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Profiles

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

Customer Activity Tracking

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

A report showing what actions customers perform

Member Portal

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Online gateway through which members can access/update personal information

Promotions Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

Client Portal

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

Customer Surveys

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tool to send questionnaires to customers to gauge feedback

Antavo 17 features

Plan and strategize marketing campaigns

Private online space that lets businesses securely share documents and provide information access to clients

A report showing what actions customers perform

Record customer information, purchase history, and other notes

Tool to send questionnaires to customers to gauge feedback

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

4.3 (8)

4.3

Based on 8 reviews

## Pricing

Value for money

4.6 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/pricing/)

Value for money

4.6 (9)

4.6

Based on 9 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[

Epos Now](https://www.capterra.com/p/152638/Epos-Now/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

4.4

Based on 19 reviews

Filter by rating

5(13)

4(4)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

Jabed H.

Loyalty Manager

Retail

### "Solid Loyalty platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 16, 2025

Being my first Loyalty programme to manage from end to end I couldn't be more happy with the support available to me. The ease of use and the training available through the Antavo training academy and the CSM team. The integrations and out of the box solutions readily available have been a great bonus.

Pros

Ease of use of platform and how seamlessly it integrates with our current CMS and database. Customer Support team and product team support.

Cons

Occasionally there can be a slight delay in getting responses back to our tickets raised, but usually we get a solution to our issue or concerns.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jaime A.

Senior Marketing Technology Manager

Food & Beverages

### "Finger lickin loyalty "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 20, 2024

KFC UKI chose Antavo to Technology to underpin a best in class loyalty program that would enable us to: -Enable instant rewards. -Change the algorithm that underpins the program without code development.

Pros

\-The technology that makes sense our innovative loyalty program. -The company's constant evolution improving their features and releasing new ones. -The great human team behind the scenes. -Great customer support.

Cons

\-The onboarding process could have been a bit better with some delays and some integrations taking longer than expected. -Not enough engagement after the initial launch of the loyalty program for a few months (it got better in the end).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Melissa D.

Sr. Manager

Hospitality

### "Dynamic Customizable Program Provider"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 18, 2024

Antavo has been a great partner and are very easy to work with.

Pros

Length of time to go live and ability to quickly integrate with other vendors. Customer service is great.

Cons

Enhancements could be more focused on B2B segments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Rachel M.

Loyalty Operations Manager

Retail

### "limitless thinking! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2024

I have a great experience with Antavo. I have a great relationship with our CSM and I'm so grateful for that, she comes to me with ideas and I do the same. We then take those ideas and move them forward to make them happen!

Pros

I like that it is easy to be innovative. it isn't just about what the art of the possible is but how do you make it happen and there is a helping hand along the way to help you get there!

Cons

the thing I find the most difficult is the lack of technical knowledge I have I call on Antavo Technical team but they are second to none, so we always get there!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

shana l.

owner

Education Management

### "Great loyalty program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2019

We were searching for a loyalty program in order to differentiate ourselves from the competition. Antavo fill the bill to a tee. It can be customized and fits with the aesthetic of our website too.

Pros

Antavo is a great loyalty program. It is extremely user friendly and includes various features. Antavo's customer service goes above and beyond and contributes advice and help consistently. Antavo is vested in the success of their app and offers feedback and assistance in order to optimize campaigns and conversions.

Cons

We love it all and highly recommend it to businesses of all sizes.

Reasons for choosing Antavo

Antavo offers more personalized attention and tailor-made campaigns.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 24, 2019

Dear Shana, Thank you for your great feedback. It is a pleasure working with you and we are so happy that you are satisfied with our platform and services. Andrea Fejer Account Manager Antavo Loyalty Management Platform

FM

Francesca M.

CRM Specialist

Apparel & Fashion

### "Antavo for LuisaViaRoma"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 30, 2019

There are many features that we can activate inside the Antavo loyalty platform, but if I think about the ones that have had a direct impact on our business, I would definitely choose the following. We can create dedicated events to track and reward special initiatives (like surveys, games, in-store purchases). We can create different kind of rewards to make them more attractive to the customers. We can handle double points campaigns on certain categories to incentive purchases.

Pros

I like the fact that Antavo software is very user friendly and that we can customize it according to our needs, adding new features and new modules every time the strategy requires it.

Cons

It could be a little bit more intuitive in the text editor.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 24, 2019

Dear Francesca, Thank you for your review. We loved to hear your feedback! Good news is that the text editor feature is already in our development pipeline. We will always be on the lookout to see how we can improve our product to better suit your needs. Peter Pinter Account Manager Antavo Loyalty Management Platform

DP

Dhaval Patel - G.

### "Amazing app... Great response"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2018

Pros

Sleeek and treandy to use, makes us feeel good and warmth.. loved to use it daily antavo application is must

Cons

The only cons of this app is that it doeant cum up with the regional language mostly the English language is us3d

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Dorottya S.

### "Increased CV uploads, newsletter registrations and listing reviews"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 1, 2016

We run a career and employment website and were looking for ways to increase the visibility of our job listings. We set up our loyalty program with Antavo's software and, since using the program, we've been able to help our customers (both employers and job seekers) get noticed more on our site. We're currently rewarding customers for several actions they can take on the site, including uploading a CV and reading job postings and this has given us an increase in newsletter registrations, resume uploads, listing reviews and overall activity on our site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Gabor B.

Marketing and sales manager

Apparel & Fashion

### "Excellent program"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 18, 2015

I am highly satisfied with this outstanding application, I had no problem with it!

Pros

When I had a problem, I just wrote to the facebook team and they always responded in a short time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Proprietor - SEO Consultant - SeoServicesBangalore.in

### "Antavo - Piece of Crap!"

1.0

Overall Rating

1.0

1.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 9, 2015

Antavo - What should I say? I'am horribly disappointed. I'am on the expert plan trial (2nd day). Have set up a photo contest. My problems with Antavo are as follows: 1) The Antavo dashboard doest load at all on phones. So, you cannot manage your campaign on the move. Better carry your desktop or laptop with you wherever you go. 2) In the "photo contest" app, the "upload file" link does not trigger anything on Android devices. It's a dead link. Nothing happens! I ran the photo contest for 2 days just to see there were no participants. It works on the microsite though. Also works on laptop and iOS. 3) On the website they mentioned about "email+phone support" for the "Expert" plan. But I do not find any contact number anywhere. 4) So, the phone support is available only when the trial is over and once you pay?? What's the point of free trial at the first place? HORRIBLE!!

Pros

1) Good email options 2) Customization of the contest pages is pretty simple 3) The mechanism and rule settings is nice.

Cons

1) Antavo dashboard doesn't load on mobile devices, so forget about campaign management on hand-held devices. 2) Lots of bugs: Upoad file doesnt work when users try uploading pictures from their Android devices. Not sure about Windows and Blackberry. But this sucks when you are paying $249 / Month. 3) Pricing page says "phone support" available. But no phone number is available anywhere on the site or emails. 4) According to some reviews I've read online, the phone support is available after the free trial, once you pay $249. What a JOKE!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 12, 2015

Hi there, Thank you for your feedbacks and we are sorry for the inconveniences that you may have experienced by using our service. We would like to reflect on your points, as we couldn't get in touch immediately due to the weekend in general and the time zone differences: 1) Mobile compatibility of the Antavo platform: So far we have prioritized the mobile compatible performance of our apps, so campaign subscribers have a seamless experience on various devices. Of course, we know that its also important for our clients to monitor their campaigns’ performance whenever and wherever they wish. It’s in our development pipeline as a priority. 2) An uploading issue on Android devices: This is unfortunately out of our control, a noted Facebook bug that we have already flagged to them several times. The key point is that Facebook’s own "browser", which automatically opens links doesn't allow file uploads. For iOS we have a temporary workaround, but not for Android which is more difficult to manage. 3) Phone Support: Our support has been rated outstanding so far. As our product is globally available, we prefer email communication due to the time zone differences. However, we do pick up the phone when is needed. That is the reason why you should leave your phone number in your profile settings. 4) Free trial: during this 7-day validation period you can even request a free demo from us. We usually schedule these calls to the weekdays. Please note that we take support very seriously and you can reach out to us @ support@antavo.com anytime. This also leaves with you the option to schedule a call if you wish to. Look forward to talking to you.

[View all Reviews](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)