Who Uses This Software?

Brands & Agencies


Average Ratings

10 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Pricing Details
    $25/mo - $479/mo
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Cool Tabs
  • www.cool-tabs.com/
  • Founded 2011
  • Spain

About Cool Tabs

Manage your marketing campaigns in social networks and in your website. Monitor your social networks and perform Social Listening and real time content curation.


Cool Tabs Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

Cool Tabs Reviews Recently Reviewed!

Very responsive helpdesk

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: helpdesk really nice and fast to response which helps a lot as a lot of things are not self- explanatory

Cons: tons of options, plans, tools and apps, can be a little bit overwhelming if you are a newbie. but as said above, helpdesk is super kind and responsive!

Overall: cool sweepstake and more insights into social media marketing

We loved it, very practical and easy to use

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is best to be able to draw lots of all kinds in an easy and fast way and to be able to pay the draws separately

Cons: The worst thing is not being able to pay for a raffle independently, without having to cancel the monthly plan

Overall: The benefits are being able to make sweepstakes quickly and simply, and economically

Perfect for implementing campaigns on Facebook and Instagram. Intuitive and easy to work with it.

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have worked with the White Level Plan and it helps you a lot to implement a great exclusive campaigns. It is perfect for those who don't have many resources to create custom campaigns, and also for those who already have, due to the tool is very versatile. And something very important is its support team, that is is very helpful, always ready to give you a hand.

A total absolute beast of a product. Very exciting.

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Weekly emails keep me updated even when I forget to check. The data is concise, relevant and useful.

Overall: Great insights. Useful, relevant information.

A great product and an excellent customer support.

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It´s a easy to use tool, with lot of custom features and personalization facilities. The best The support team is always ready to help you with any questions you may have at any time.

Cons: To say something, maybe the user interface and, the time of discounts that you offer to the clients.

Cool Tabs gives us information that any other Social Listening Tool can provide

Jun 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Social Analytics is very important in our company. We report to our clients results from campaigns on many supports as Facebook, Twitter and Instagram. The main Cool Tabs value we find is this tool takes advantage of API sources and exports all the data available in each one. The data brought is huge!

Cons: This product is very useful and powerful for us but we would like to improve two issues related to its management: having several users profiles in a project and setting a limit of post tracked instead of number of searches per project.

Overall: This software is unique in the market. It has a lot of benefits but it is very important for us because of the huge amount of data it provides in the tracking of Social Media campaigns.

A great product with an excellent customer support.

Jun 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It´s a really easy to use tool, with lot of custom features and personalization facilities. The best it´s that they are always improving changes and near to the clients needs.

Cons: To say something, maybe the user interface forms needs a visual review. I think could be updated to be more actual.

Best social media solution & best staff

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy is to use and the very complete functionalities. The support team is always ready to help you with any questions you may have.

Cons: Monthly subscription: I miss the option to pay for promotion. And be able to mix the basic monthly plan with specific functions

Every single time I work whit CoolTabs, I get the Social Media campaigns tha I need.

Jun 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The most value feature for me is how helpful and quick the customer support is. Than help me to develop my campaign on time.

Cons: When they offer us discounts for the next campaign, I would like to get some more time to apply it, cause I don´t use it every month

Vendor Response

by Cool Tabs on June 26, 2017

Hi Pablo! Thanks for your review! We will take a look into it for the next discount :) Regards,

Easy to use and excellent customer support

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is the user experience and the easy way you can build your own promotions. Integration with Social Media is great as well and there are many features to create rules, customization, etc...

Cons: Statistics are great, but it would be a plus if you could choose and personalize the kind of KPI's you want to analyze. However, it displays the main KPI's.